Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Experis
preferably Defence. Delivering accredited secure solutions within the UK Public Sector. VMWare setup and configuration Microsoft SharePoint configuration and administration SCCM administration Knowledge of: Cisco Network Administration experience or certification (CCNA or CCNP) ITILcertification A Computer Science university-based education at Bachelors or Masters level. If this is the role for you please submit your CV More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
The Royal Society of Chemistry
levels• Broad knowledge of business systems and experience with supplier management and procurement processes• Understanding of agile project management methodologies and when to apply different approaches Desirable • Project management certification (PMP, PRINCE2, or equivalent)• ITILcertification• Experience of managing projects in a Publishing or Membership organisation• Programme management experience• Agile methodology certifications• Prosci ADKAR change management certificationMore ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Royal Society of Chemistry
levels Broad knowledge of business systems and experience with supplier management and procurement processes Understanding of agile project management methodologies and when to apply different approaches Desirable Project management certification (PMP, PRINCE2, or equivalent) ITILcertification Experience of managing projects in a Publishing or Membership organisation Programme management experience Agile methodology certifications Prosci ADKAR change management certificationMore ❯
Bromley, Kent, England, United Kingdom Hybrid / WFH Options
Adecco
with key software/hardware partners such as Microsoft and AvePoint.Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITILCertification and a solid understanding of ITIL principles, functions, and processes is a plus.Experience with server, storage, and network technologies. If you are ready to take on More ❯
Bromley, London, United Kingdom Hybrid / WFH Options
Adecco
key software/hardware partners such as Microsoft and AvePoint. Knowledge of incident, change, and problem management disciplines; experience with the Remedy ITSM application toolset. Desired Skills/Experience: ITILCertification and a solid understanding of ITIL principles, functions, and processes is a plus. Experience with server, storage, and network technologies. If you are ready to take More ❯
partners (e.g., Microsoft, Cisco). Familiarity with incident, change, and problem management disciplines; knowledge of Remedy ITSM toolset is a plus. Desired Skills/Experience: Telephony and network experience. ITILCertification with an in-depth understanding of ITIL principles is a plus. If you're ready to take your career to the next level as a Collaboration More ❯
Avon & Wiltshire Mental Health Partnership NHS Trust
of the post, as determined by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Degree/Higher Education related to IT Additional courses related to IT Skills Essential Ability to interpret technical and non-technical data which may be incomplete Problem solving More ❯
able to promote equality in opportunity, employment and service delivery Experience of working within a large scale programmes and service management structure Practitioner level PRINCE2, MSP and/or ITIL qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
The Camping and Caravanning Club Ltd
and resolve issues that require external assistance. To support relevant projects across the business to meet wider strategic organisational objectives. We are looking for the following in applications: An ITILcertification Significant experience in a support services or IT service Management role. A strong understanding of IT service management frameworks and implementing best practice. Experience with service desk More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Costa Coffee
business questions. support audit and compliance activities through the extraction and analysis of store and product data. Who you are It’s your unique ingredients we’re interested in: ITIL Qualified An understanding of retail business Problem management – able to analyse data and identify resolution opportunities Experience using EPOS data for sales reporting, stock management, and/or forecasting More ❯
Wallington, Surrey, England, United Kingdom Hybrid / WFH Options
Newmarket Holidays
an ISO27001 adoption project Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship ITIL certifications Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents. How I work Committed to delivering timely, on-brief, high-quality More ❯
Huntsville, Alabama, United States Hybrid / WFH Options
All Points Logistics LLC
CompSci or related discipline US CITIZENSHIP REQUIRED YEARS OF EXPERIENCE: 5 - 10 Years US CITIZENSHIP REQUIRED SKILLS/CERTIFICATIONS: US CITIZENSHIP REQUIRED 5-years Linux and Windows administrator experience ITILcertification JIRA/Atlassian environment experience required Ability to facilitate weekly meetings with Data Center service managers, leads, and the NASA customer across the Agency. SECURITY CLEARANCE: FULL More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Gold Group
Incident management & change Management * Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship * ITIL certifications * Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents This really is a fantastic opportunity for a Cyber Security Manager More ❯
South Croydon, Surrey, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
Incident management & change Management * Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship* ITIL certifications* Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents This really is a fantastic opportunity for a Cyber Security Manager More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
managed services, ideally covering Modern Workplace, End User Services, Networks, Infrastructure/Cloud, UC and Security Experience designing managed service/outsourcing solutions and leading bids worth 100k- 10m+ ITILcertification with good knowledge of service delivery best practice Ability to operate confidently up to CxO level Strong documentation, analytical and commercial modelling skills Knowledge of TUPE, transitional More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
ECS Resource Group Ltd
managed services, ideally covering Modern Workplace, End User Services, Networks, Infrastructure/Cloud, UC and Security Experience designing managed service/outsourcing solutions and leading bids worth £100k-£10m+ ITILcertification with good knowledge of service delivery best practice Ability to operate confidently up to CxO level Strong documentation, analytical and commercial modelling skills Knowledge of TUPE, transitional More ❯
Responsibilities: Service Delivery Excellence Own operational targets and ensure services are running smoothly, securely, and efficiently. Use ITSM tools to log, track, and resolve issues with precision. Ensure full ITIL alignment Incident, Problem, Change, and Continual Improvement are your bread and butter. Work across infrastructure and cloud (Azure, AWS) to provide hands on technical guidance when needed. Champion service … WAN, Wi-Fi), infrastructure, and cloud (Azure, AWS). Outstanding communication, problem-solving, and stakeholder management skills. Passion for service excellence and a proactive approach to continuous improvement. Advantageous: ITIL qualification (intermediate or higher preferred). Experience with Autotask or similar ITSM tools. Project or transition management experience. Customer excellence training or certifications. What's In It for You More ❯
management tools (Asana, Trello, MS Project, Jira) Strong leadership, communication, and problem-solving skills Experience with budgeting, cost management, and resource allocation Strong understanding of IT service management frameworks (ITIL) Qualifications Bachelor's degree in Computer Science, Information Technology, or related field Certified Project Manager (PMP) or related certification (optional) Proven experience in managing IT projects, including planning More ❯
liaising between second and third line support teams. Main duties of the job To work within a team and provide first line ICT support services within the Trust using ITIL processes of Incident Management, Service Requests and an understanding of Problem and Change Management. Day to day working with a computerised telephone call handling system to efficiently handle incoming … working within a Service Desk team and operating the ICT Service Desk ticketing system to record incidents, problems, service requests and log all fault diagnosis/resolutions.o To be ITIL (Information Technology Infrastructure Library) qualified or willing to be trained.o A high quality customer focused support approach, to service users of the Trusts network with a strong technical understanding … us, youll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply. Person Specification Qualifications Essential ITIL and/or IT qualifications Skills Essential Appropriate IT skills Experience Essential Worked in a customer facing role Knowledge Essential Worked in a Service Desk support role Disclosure and More ❯
Laurel, Maryland, United States Hybrid / WFH Options
TEKsystems c/o Allegis Group
monitoring, service design, and other IA program support functions. • Employing SE approach for systems planning design, execution, and sustainment. Basic Qualifications: • Requires a US Citizenship. • Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ upon start. • Bachelor's Degree with 4-8 years of relevant experience or master's with … enterprise implementations. • Experience with DevOps/DevSecOps, Configuration as Code, Infrastructure as Code, and CI/CD implementation. • Understanding of network routing devices and network device configurations • Understanding of ITIL foundation or ITIL certified • AWS cloud certifications Additional Skills & Qualifications Must hold an active Secret clearance and Sec+ certification. A plus is for any candidates that have a More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Alexander Edward James Consulting Limited
of existing architecture and manage configuration migrations. Participate in workshops to refine processes and workflows. Essential Skills & Experience In-depth knowledge of ServiceNow modules and functionality. Strong understanding of ITIL processes and best practices. Experience in large, complex enterprise environments with multiple integration points. Skilled in designing and implementing scalable, robust architectures. Knowledge of cloud services, enterprise software, cybersecurity … and emerging tech such as AI and IoT. ITIL certification. Proven track record delivering complex IT solutions that meet business needs. Strong leadership, mentoring, and stakeholder engagement skills. Excellent communication and presentation abilities. Ability to manage multiple priorities and meet deadlines. Current awareness of technology market trends. Eligibility for SC clearance. Desirable ServiceNow Certified Master Architect (CMA) or Certified More ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
LIMA Networks LTD
to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the … and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
LIMA Networks
to effectively interact with customers, colleagues, and stakeholders at all levels Attention to detail when it comes to monitoring, reviewing, and documenting with internal and external stakeholders Knowledge of ITIL best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the … and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata More ❯
Employment Type: Permanent, Part Time, Work From Home
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science, or relevant experience. Relevant certifications in quality management … e.g., ISO 9001, Six Sigma) and/or ITIL qualifications. Proven experience as an Audit & Risk Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of quality assurance of data management reports. Proficiency in conducting audits and risk assessments. More ❯
Markfield, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
Provide training and support to IT staff and all colleagues on quality assurance practices and procedures. Managing the Change Advisory Board process and handling Major Incidents as per the ITIL framework. In order to apply, you must have the following skills and experience: Bachelor's degree in Information Technology, Computer Science, or relevant experience. Relevant certifications in quality management … e.g., ISO 9001, Six Sigma) and/or ITIL qualifications. Proven experience as an Audit & Risk Lead or in a similar role within the Technology space, preferably within the housing or public sector. Demonstrated experience in developing and implementing quality assurance policies and procedures. Experience of quality assurance of data management reports. Proficiency in conducting audits and risk assessments. More ❯