AI Architect - (Customer Success)
- Hiring Organisation
- Keepme.ai
- Location
- United Kingdom
leisure groups. Your mission is to drive retention, expansion, and advocacy by ensuring every customer achieves measurable results with Keepme. Key Responsibilities Strategic Account Management Own and manage a portfolio of mid-market and enterprise accounts, building deep, trust-based relationships with key stakeholders from operations managers … seamless end-to-end customer journey. What We’re Looking For Essential Requirements SaaS experience: 2–4+ years of experience in Customer Success, Account Management, or a similar client-facing role within a B2B SaaS environment. You have a strong understanding of SaaS metrics (NRR, churn, expansion ...