The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
England / East of England
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 132 110 125
Rank change year-on-year -22 +15  
Permanent jobs citing Service Management 137 167 195
As % of all permanent IT jobs advertised in the East of England 2.22% 2.44% 2.38%
As % of the Processes & Methodologies category 2.51% 2.78% 2.76%
Number of salaries quoted 109 113 132
Median salary £48,000 £50,000 £50,000
Median salary % change year-on-year -4.00% -  
90% offered a salary of more than £27,500 £27,500 £30,000
10% offered a salary of more than £64,000 £60,900 £69,750
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process and methodology skills.

Process & Methodology Skills
East of England
Permanent job vacancies with a requirement for process and methodology skills 5456 6012 7057
As % of all permanent IT job vacancies advertised in the East of England 88.21% 87.75% 86.25%
Number of salaries quoted 4394 5035 5794
Median salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.55%  
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in the East of England

Service Management
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in the East of England.

Salary trend for Service Management in the East of England

Service Management
Salary Histogram in the East of England

The salary distribution of IT jobs citing Service Management in the East of England over the 3 months to 22 June 2017.

Salary histogram for Service Management in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East of England region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -31 44 £47,500 +26.66% 5
Bedfordshire +15 27 £50,000 -6.97% 4
Essex -3 25 £55,000 -8.33% 4
Suffolk +17 21 £42,000 -30.00% 1
Cambridgeshire -25 15 £27,500 -48.30% 10
Norfolk -3 5 £37,500 +102.70%
Service Management
England

For the 6 months to 22 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region with a requirement for Service Management.

1 164 (69.79%) ITIL
2 71 (30.21%) ITSM
3 65 (27.66%) Service Delivery
4 64 (27.23%) Microsoft
5 51 (21.70%) Finance
6 43 (18.30%) Incident Management
7 42 (17.87%) ITIL V3
8 38 (16.17%) Change Management
9 37 (15.74%) Project Management
10 36 (15.32%) Windows
11 35 (14.89%) Problem Management
12 34 (14.47%) SLA
13 32 (13.62%) Degree
14 31 (13.19%) Stakeholder Management
15 30 (12.77%) SQL
16 26 (11.06%) Active Directory
17 24 (10.21%) PRINCE2
18 23 (9.79%) ITIL Certification
19 22 (9.36%) SQL Server
20 21 (8.94%) MCP
20 21 (8.94%) Asset Management
20 21 (8.94%) Security Cleared
20 21 (8.94%) SC Cleared
21 19 (8.09%) Presales
22 18 (7.66%) Service Design
22 18 (7.66%) Oracle
23 17 (7.23%) Microsoft Excel
23 17 (7.23%) VMware
23 17 (7.23%) IT Strategy
23 17 (7.23%) People Management

Service Management
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (5.53%) SharePoint
2 9 (3.83%) MS Exchange
3 8 (3.40%) Skype for Business
4 5 (2.13%) Confluence
5 3 (1.28%) Exchange Server 2010
5 3 (1.28%) Exchange Server 2013
6 2 (0.85%) CMS
7 1 (0.43%) BizTalk Server
Applications
1 17 (7.23%) Microsoft Excel
2 8 (3.40%) Microsoft Office
3 7 (2.98%) Microsoft Project
4 3 (1.28%) Microsoft PowerPoint
4 3 (1.28%) Spreadsheet
5 2 (0.85%) MS Visio
Business Applications
1 11 (4.68%) Remedy ITSM
2 6 (2.55%) Dynamics CRM
3 5 (2.13%) Dynamics AX
3 5 (2.13%) Dynamics NAV
4 2 (0.85%) Oracle EBS
5 1 (0.43%) Oracle ERP
Cloud Services
1 16 (6.81%) Amazon AWS
2 14 (5.96%) Office 365
3 10 (4.26%) Microsoft Azure
4 5 (2.13%) Amazon EC2
4 5 (2.13%) IaaS
4 5 (2.13%) PaaS
5 4 (1.70%) Cloud Computing
6 2 (0.85%) SaaS
7 1 (0.43%) Google Drive
Communications & Networking
1 14 (5.96%) Firewall
2 8 (3.40%) Skype
3 7 (2.98%) LAN
3 7 (2.98%) SAN
3 7 (2.98%) VPN
3 7 (2.98%) WAN
4 6 (2.55%) VoIP
5 5 (2.13%) DHCP
5 5 (2.13%) DNS
5 5 (2.13%) IMAP
5 5 (2.13%) Network Security
5 5 (2.13%) SMTP
6 3 (1.28%) PBX
6 3 (1.28%) Unified Communications
6 3 (1.28%) VLAN
7 2 (0.85%) Internet
8 1 (0.43%) Broadband
8 1 (0.43%) TCP/IP
Database & Business Intelligence
1 22 (9.36%) SQL Server
2 6 (2.55%) SQL Server Reporting Services
3 5 (2.13%) DB2
3 5 (2.13%) MySQL
4 4 (1.70%) BusinessObjects
5 3 (1.28%) Data Warehouse
5 3 (1.28%) GIS
5 3 (1.28%) Microsoft Power View
5 3 (1.28%) Power BI
5 3 (1.28%) PowerPivot
5 3 (1.28%) Spotfire
5 3 (1.28%) SQL Server 2000
5 3 (1.28%) SQL Server Analysis Services
5 3 (1.28%) SQL Server Integration Services
6 2 (0.85%) Oracle Reports
6 2 (0.85%) SQL Server 2005
7 1 (0.43%) Oracle Database
7 1 (0.43%) SAP BW
Development Applications
1 7 (2.98%) JIRA
2 5 (2.13%) Wise Package Studio
3 4 (1.70%) MSI
4 1 (0.43%) HP UFT
4 1 (0.43%) LoadRunner
4 1 (0.43%) Team Foundation Server
4 1 (0.43%) Visual Studio
General
1 51 (21.70%) Finance
2 16 (6.81%) Retail
3 14 (5.96%) Legal
4 10 (4.26%) Law
5 8 (3.40%) Billing
5 8 (3.40%) Pharmaceutical
6 7 (2.98%) Publishing
7 5 (2.13%) Manufacturing
7 5 (2.13%) Telecoms
8 3 (1.28%) Aerospace
9 1 (0.43%) Games
9 1 (0.43%) Marketing
Job Titles
1 44 (18.72%) Service Manager
2 37 (15.74%) Analyst
3 32 (13.62%) IT Manager
4 17 (7.23%) Architect
4 17 (7.23%) IT Services Manager
5 16 (6.81%) Solutions Architect
6 13 (5.53%) Delivery Manager
6 13 (5.53%) Infrastructure Engineer
6 13 (5.53%) Services Delivery Manager
7 12 (5.11%) Senior Infrastructure Engineer
8 11 (4.68%) Incident Analyst
8 11 (4.68%) Service Desk Manager
8 11 (4.68%) Support Engineer
9 10 (4.26%) SIEM Analyst
9 10 (4.26%) SOC Analyst
9 10 (4.26%) Team Leader
10 9 (3.83%) Business Manager
10 9 (3.83%) Coordinator
11 8 (3.40%) Disaster Recovery Manager
11 8 (3.40%) Project Manager
Libraries, Frameworks & Software Standards
1 9 (3.83%) .NET
2 7 (2.98%) CSS
2 7 (2.98%) HTML
3 5 (2.13%) ASP.NET Web API
3 5 (2.13%) jQuery
3 5 (2.13%) KnockoutJS
4 4 (1.70%) Middleware
5 3 (1.28%) MDX
6 2 (0.85%) Oracle Fusion
Miscellaneous
1 16 (6.81%) Data Centre
2 13 (5.53%) Management Information System
3 12 (5.11%) Analytical Skills
4 10 (4.26%) Computer Science
5 8 (3.40%) CMDB
5 8 (3.40%) Enterprise Software
6 6 (2.55%) NHS
6 6 (2.55%) Virtual Team
7 4 (1.70%) Public Cloud
7 4 (1.70%) Smartphone
8 3 (1.28%) Algorithms
8 3 (1.28%) Driving Licence
9 2 (0.85%) N-Tier
10 1 (0.43%) Blog
10 1 (0.43%) iPad
10 1 (0.43%) PMI
10 1 (0.43%) User Experience
Operating Systems
1 36 (15.32%) Windows
2 11 (4.68%) Windows Server
3 9 (3.83%) Android
3 9 (3.83%) Windows Server 2012
4 6 (2.55%) Windows Server 2008
5 5 (2.13%) Linux
5 5 (2.13%) Windows Server 2003
6 4 (1.70%) Apple iOS
7 3 (1.28%) Unix
8 1 (0.43%) Windows 7
Processes & Methodologies
1 164 (69.79%) ITIL
2 71 (30.21%) ITSM
3 65 (27.66%) Service Delivery
4 43 (18.30%) Incident Management
5 42 (17.87%) ITIL V3
6 38 (16.17%) Change Management
7 37 (15.74%) Project Management
8 35 (14.89%) Problem Management
9 31 (13.19%) Stakeholder Management
10 24 (10.21%) PRINCE2
11 21 (8.94%) Asset Management
12 19 (8.09%) Presales
13 18 (7.66%) Service Design
14 17 (7.23%) Continuous Improvement
14 17 (7.23%) IT Strategy
14 17 (7.23%) People Management
15 16 (6.81%) Information Security
16 15 (6.38%) Disaster Recovery
17 14 (5.96%) CRM
17 14 (5.96%) TOGAF
Programming Languages
1 30 (12.77%) SQL
2 11 (4.68%) C
3 10 (4.26%) JavaScript
4 9 (3.83%) PowerShell
5 8 (3.40%) C#
6 5 (2.13%) REXX
6 5 (2.13%) Tcl
6 5 (2.13%) TypeScript
6 5 (2.13%) VB
7 4 (1.70%) VBScript
8 3 (1.28%) Data Analysis Expressions (DAX)
8 3 (1.28%) Python
8 3 (1.28%) T-SQL
9 2 (0.85%) Java
9 2 (0.85%) PHP
Qualifications
1 32 (13.62%) Degree
2 23 (9.79%) ITIL Certification
3 21 (8.94%) MCP
3 21 (8.94%) SC Cleared
3 21 (8.94%) Security Cleared
4 14 (5.96%) Microsoft Certification
5 11 (4.68%) MCSE
6 10 (4.26%) CEH
6 10 (4.26%) CESG Certified Professional
6 10 (4.26%) CISA
6 10 (4.26%) CISM
6 10 (4.26%) CISSP
6 10 (4.26%) CRISC
6 10 (4.26%) ISEB
6 10 (4.26%) PMP
6 10 (4.26%) SANS
7 8 (3.40%) Computer Science Degree
8 6 (2.55%) PMI Certification
9 4 (1.70%) CCNA
9 4 (1.70%) Cisco Certification
Quality Assurance & Compliance
1 34 (14.47%) SLA
2 14 (5.96%) ISO/IEC 20000
3 11 (4.68%) QA
4 10 (4.26%) ISO/IEC 27001
5 5 (2.13%) PMO
6 4 (1.70%) ISO 9001
7 3 (1.28%) HMG Security Policy Framework
7 3 (1.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 3 (1.28%) PCI DSS
8 1 (0.43%) Sarbanes-Oxley
System Software
1 26 (11.06%) Active Directory
2 17 (7.23%) VMware Infrastructure
3 8 (3.40%) Virtual Machines
4 7 (2.98%) Hyper-V
5 4 (1.70%) Microsoft App-V
5 4 (1.70%) vSphere
Systems Management
1 16 (6.81%) SCCM
2 9 (3.83%) BladeLogic
3 5 (2.13%) OpenView Configuration Management
3 5 (2.13%) SCVMM
4 4 (1.70%) Microsoft Intune
4 4 (1.70%) SCOrch
5 3 (1.28%) Tivoli Storage Manager
6 2 (0.85%) Microsoft Data Protection Manager
6 2 (0.85%) SCOM
7 1 (0.43%) ServiceCenter
Vendors
1 64 (27.23%) Microsoft
2 18 (7.66%) Oracle
3 17 (7.23%) VMware
4 16 (6.81%) BMC
4 16 (6.81%) ServiceNow
5 14 (5.96%) Remedy
6 12 (5.11%) Cisco
6 12 (5.11%) NetApp
7 10 (4.26%) AlienVault
7 10 (4.26%) LogLogic
7 10 (4.26%) LogRhythm
8 9 (3.83%) EMC
9 7 (2.98%) HP
10 6 (2.55%) SAP
11 5 (2.13%) CheckPoint
11 5 (2.13%) Citrix
11 5 (2.13%) IBM
11 5 (2.13%) JD Edwards
11 5 (2.13%) Juniper
12 3 (1.28%) Apple
Chelmsford, Essex
I3
Salary: £40000 - £45000 per annum + benefits
Posted: 3 days ago
Ely, Cambridgeshire
Cyber Team
Salary: From £23,000 to £26,000 per annum
Posted: Yesterday
Chelmsford, Essex
Ashdown IT
Salary: £50000 - £60000 per annum
Posted: 6 days ago
Cambridge, Cambridgeshire
IT Connections
Salary: to £65,000
Posted: 6 days ago
Huntingdon, Cambridgeshire
Cognizant
Salary: Competitive + Benefits
Posted: Yesterday
Peterborough
BGL Group
Salary: Highly Competitive
Posted: 6 days ago
Huntingdon, Cambridgeshire
Cognizant
Salary: Competitive + Benefits
Posted: Yesterday
Huntingdon, Cambridgeshire
Experis Ltd
Salary: £550 - £650 per day
Posted: Yesterday
Peterborough, Cambridgeshire
Owen Daniels Consultancy
Salary: From £20,000 to £26,000 per annum £25,000-£26,000 Basic plus 25% Shift
Posted: 2 days ago
Bury St. Edmunds, Suffolk
Green Duck Ltd
Posted: 21 days ago
Hatfield, Hertfordshire
Hays Talent Solutions
Salary: £65000.00 - £75000.00 per annum + Benefits
Posted: 13 days ago
Hatfield
Computacenter
Posted: 13 days ago
Dunstable, Bedfordshire
Whitbread
Posted: 9 days ago
Dunstable, Bedfordshire
Whitbread
Posted: 10 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive + Benefits
Posted: 21 days ago
Dunstable, Bedfordshire
Whitbread
Posted: 9 days ago
Welwyn Garden City
Tesco PLC
Salary: Competitive
Posted: 17 days ago
Essex
Edward Carter Solutions
Posted: 27 days ago
Peterborough
Comparethemarket.com
Salary: Up to £30,000
Posted: 27 days ago
Hemel Hempstead
Nigel Frank International
Salary: £35000 - £40000 per annum
Posted: 27 days ago
Witham, Essex
Brightgen
Posted: 23 days ago