Service Management Jobs in the East of England

Service Management
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 135 149 130
Rank change year-on-year +14 -19 -24
Permanent jobs citing Service Management 46 83 102
As % of all permanent jobs advertised in the East of England 1.38% 1.29% 2.07%
As % of the Processes & Methodologies category 1.46% 1.64% 2.19%
Number of salaries quoted 36 54 62
10th Percentile £25,563 £29,000 £29,000
25th Percentile £25,625 £31,063 £30,000
Median annual salary (50th Percentile) £40,000 £36,250 £36,500
Median % change year-on-year +10.34% -0.68% -30.81%
75th Percentile £48,750 £52,500 £61,250
90th Percentile £63,750 £77,000 £66,150
England median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +4.76%

All Process and Methodology Skills
East of England

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,148 5,065 4,657
As % of all permanent jobs advertised in the East of England 94.14% 78.66% 94.58%
Number of salaries quoted 1,431 3,789 2,070
10th Percentile £27,750 £26,000 £26,750
25th Percentile £35,250 £32,500 £38,000
Median annual salary (50th Percentile) £50,000 £50,000 £55,000
Median % change year-on-year - -9.09% +10.00%
75th Percentile £66,150 £65,000 £67,500
90th Percentile £75,000 £77,500 £80,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Service Management
Job Vacancy Trend in the East of England

Job postings citing Service Management as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for Service Management in the East of England

Service Management
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing Service Management in the East of England.

Salary trend for Service Management in the East of England

Service Management
Salary Histogram in the East of England

Salary distribution for jobs citing Service Management in the East of England over the 6 months to 31 May 2025.

Salary histogram for Service Management in the East of England

Service Management
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East of England region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +28 14 £45,500 -9.00% 16
Cambridgeshire +17 13 £47,500 +46.15% 10
Suffolk -12 10 £26,250 -47.50% 3
Bedfordshire -12 5 - -
Essex +11 3 £37,500 +17.19% 4
Norfolk +22 1 - -
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.52%) SharePoint
2 2 (4.35%) IIS
Applications
1 5 (10.87%) Microsoft Office
Business Applications
1 1 (2.17%) iTrent
1 1 (2.17%) Oracle ERP
Cloud Services
1 18 (39.13%) Microsoft 365
2 13 (28.26%) Azure
3 8 (17.39%) AWS
4 3 (6.52%) IaaS
4 3 (6.52%) Nutanix
4 3 (6.52%) PaaS
4 3 (6.52%) Power Automate
4 3 (6.52%) Power Platform
4 3 (6.52%) Rubrik
5 2 (4.35%) Copilot Studio
5 2 (4.35%) Entra ID
5 2 (4.35%) PowerApps
5 2 (4.35%) SaaS
6 1 (2.17%) Azure AI
6 1 (2.17%) Azure AKS
6 1 (2.17%) Azure DevOps
6 1 (2.17%) Azure Key Vault
6 1 (2.17%) Azure Monitor
6 1 (2.17%) Azure Service Bus
6 1 (2.17%) OneDrive
Communications & Networking
1 2 (4.35%) DNS
1 2 (4.35%) Firewall
1 2 (4.35%) Internet
1 2 (4.35%) WAN
2 1 (2.17%) DHCP
2 1 (2.17%) LAN
2 1 (2.17%) SD-WAN
2 1 (2.17%) VPN
Database & Business Intelligence
1 3 (6.52%) GIS
1 3 (6.52%) Power BI
2 2 (4.35%) SQL Server
3 1 (2.17%) BusinessObjects
3 1 (2.17%) Data Lake
3 1 (2.17%) MySQL
Development Applications
1 11 (23.91%) JIRA
2 1 (2.17%) Git
General
1 34 (73.91%) Social Skills
2 15 (32.61%) Analytical Skills
3 8 (17.39%) Finance
4 5 (10.87%) Manufacturing
4 5 (10.87%) Marketing
5 1 (2.17%) Retail
Job Titles
1 17 (36.96%) Analyst
2 14 (30.43%) Support Analyst
3 10 (21.74%) 1st Line Support
3 10 (21.74%) 1st Line Support Analyst
4 6 (13.04%) Applications Support
5 5 (10.87%) Administrator
5 5 (10.87%) Help Desk Manager
5 5 (10.87%) Service Desk Administrator
5 5 (10.87%) Service Desk Assistant
5 5 (10.87%) Support Technician
6 4 (8.70%) Applications Support Analyst
7 2 (4.35%) Applications Specialist
7 2 (4.35%) Applications Support Specialist
7 2 (4.35%) Backup Specialist
7 2 (4.35%) Lead
7 2 (4.35%) Support Specialist
7 2 (4.35%) Technical Specialist
8 1 (2.17%) Data Engineer
8 1 (2.17%) HR Analyst
8 1 (2.17%) IT Analyst
Libraries, Frameworks & Software Standards
1 2 (4.35%) Web Services
2 1 (2.17%) CSS
2 1 (2.17%) HTML
2 1 (2.17%) JSON
2 1 (2.17%) XML
Miscellaneous
1 4 (8.70%) Mobile App
2 2 (4.35%) Product Ownership
3 1 (2.17%) Data Centre
3 1 (2.17%) Industrial Internet of Things
3 1 (2.17%) IoT
3 1 (2.17%) Low-Code
3 1 (2.17%) Management Information System
3 1 (2.17%) NHS
3 1 (2.17%) Operational Technology
3 1 (2.17%) Self-Motivation
Operating Systems
1 15 (32.61%) Windows
2 3 (6.52%) Linux
2 3 (6.52%) Windows Server 2012
3 1 (2.17%) Windows 10
3 1 (2.17%) Windows Server
Processes & Methodologies
1 24 (52.17%) ITSM
2 22 (47.83%) ITIL
2 22 (47.83%) Problem-Solving
3 21 (45.65%) Customer Service
4 10 (21.74%) Agile
4 10 (21.74%) Continuous Improvement
5 9 (19.57%) Time Management
6 7 (15.22%) Change Management
7 6 (13.04%) ERP
7 6 (13.04%) Performance Management
7 6 (13.04%) Performance Metrics
7 6 (13.04%) Project Management
8 5 (10.87%) IT Governance
8 5 (10.87%) Mathematics
8 5 (10.87%) Mentoring
8 5 (10.87%) SDLC
8 5 (10.87%) Use Case
8 5 (10.87%) Validation
9 4 (8.70%) Risk Management
9 4 (8.70%) Service Delivery
Programming Languages
1 6 (13.04%) PowerShell
1 6 (13.04%) SQL
2 5 (10.87%) Python
3 2 (4.35%) Bicep
4 1 (2.17%) JavaScript
Qualifications
1 18 (39.13%) Microsoft Certification
2 16 (34.78%) A+ Certification
3 2 (4.35%) Degree
4 1 (2.17%) Azure Certification
4 1 (2.17%) DBS Check
4 1 (2.17%) DV Cleared
4 1 (2.17%) IIBA
4 1 (2.17%) Security Cleared
Quality Assurance & Compliance
1 1 (2.17%) Government Security Classifications
1 1 (2.17%) PMO
System Software
1 11 (23.91%) Active Directory
2 4 (8.70%) VMware Infrastructure
3 3 (6.52%) Hyper-V
4 2 (4.35%) Virtual Machines
5 1 (2.17%) Docker
5 1 (2.17%) Virtual Desktop
5 1 (2.17%) VMware ESXi
5 1 (2.17%) VMware NSX
Systems Management
1 3 (6.52%) NetBackup
2 1 (2.17%) Ansible
2 1 (2.17%) Avamar
2 1 (2.17%) Kubernetes
2 1 (2.17%) Progress Chef
2 1 (2.17%) Puppet
2 1 (2.17%) Single Sign-On
2 1 (2.17%) vCenter Server
2 1 (2.17%) VxRail
Vendors
1 28 (60.87%) Microsoft
2 11 (23.91%) ServiceNow
3 7 (15.22%) Oracle
4 5 (10.87%) IFS
5 4 (8.70%) VMware
6 3 (6.52%) Commvault
6 3 (6.52%) Zerto
7 2 (4.35%) Cisco
8 1 (2.17%) Aruba
8 1 (2.17%) Computacenter
8 1 (2.17%) Databricks
8 1 (2.17%) DataCore
8 1 (2.17%) Dell
8 1 (2.17%) EMC
8 1 (2.17%) Meraki