Customer Support Technician Job Trends in Berkshire

Customer Support Technician
South East > Berkshire

The median Customer Support Technician salary in Berkshire is £42,500 per year, according to job vacancies posted during the 6 months leading to 1 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
1 Aug 2026
Same period 2025 Same period 2024
Rank 117 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Support Technician 1 0 0
As % of all permanent jobs in Berkshire 0.033% - -
As % of the Job Titles category 0.034% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £38,750 - -
Median annual salary (50th Percentile) £42,500 - -
75th Percentile £46,250 - -
90th Percentile - - -
South East median annual salary £42,500 £29,000 -
% change year-on-year +46.55% - -

All Permanent IT Job Roles
Berkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Berkshire with a recognized job title 2,907 1,653 2,488
% of permanent jobs with a recognized job title 94.66% 93.02% 95.36%
Number of salaries quoted 1,898 755 1,622
10th Percentile £30,000 £28,000 £31,000
25th Percentile £40,000 £36,250 £40,000
Median annual salary (50th Percentile) £55,000 £50,803 £55,000
Median % change year-on-year +8.26% -7.63% -
75th Percentile £75,000 £70,000 £71,250
90th Percentile £90,000 £85,000 £82,500
South East median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - -9.09%

Customer Support Technician
Job Vacancy Trend in Berkshire

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Support Technician' in the job title relative to all permanent IT jobs advertised in Berkshire.

Customer Support Technician job vacancy trend in Berkshire

Customer Support Technician
Salary Trend in Berkshire

Salary distribution trend for Customer Support Technician job vacancies in Berkshire.

Salary distribution trend for Customer Support Technician job vacancies in Berkshire

Customer Support Technician Skill Set
Top 15 Co-Occurring Skills & Capabilities in Berkshire

For the 6 months to 1 August 2026, Customer Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring Customer Support Technician in the job title.

1 1 (100.00%) Collaborative Working
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) ERP
1 1 (100.00%) Functional Testing
1 1 (100.00%) JIRA
1 1 (100.00%) Lean Manufacturing
1 1 (100.00%) Oracle
1 1 (100.00%) Salesforce
1 1 (100.00%) Service Management
1 1 (100.00%) Signal Processing
1 1 (100.00%) Six Sigma
1 1 (100.00%) Stakeholder Management

Customer Support Technician Skill Set
Co-Occurring Skills & Capabilities in Berkshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Aerospace
1 1 (100.00%) Avionics
1 1 (100.00%) Electronics
1 1 (100.00%) Manufacturing
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Skills
Miscellaneous
1 1 (100.00%) Analogue Electronics
Processes & Methodologies
1 1 (100.00%) Collaborative Working
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) CRM
1 1 (100.00%) Customer Experience
1 1 (100.00%) Customer Service
1 1 (100.00%) ERP
1 1 (100.00%) Functional Testing
1 1 (100.00%) Lean Manufacturing
1 1 (100.00%) Service Management
1 1 (100.00%) Signal Processing
1 1 (100.00%) Six Sigma
1 1 (100.00%) Stakeholder Management
Vendors
1 1 (100.00%) Oracle
1 1 (100.00%) Salesforce