The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
South East / Berkshire
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 104 92 57
Rank change year-on-year -12 -35  
Permanent jobs citing Service Management 77 122 215
As % of all permanent IT jobs advertised in Berkshire 2.33% 2.73% 4.17%
As % of the Processes & Methodologies category 2.75% 3.09% 4.83%
Number of salaries quoted 50 87 130
Median salary £62,500 £50,000 £55,000
Median salary % change year-on-year +25.00% -9.09%  
90% offered a salary of more than £41,050 £28,800 £32,400
10% offered a salary of more than £80,500 £70,000 £75,000
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Berkshire
Permanent job vacancies with a requirement for process and methodology skills 2799 3954 4452
As % of all permanent IT job vacancies advertised in Berkshire 84.61% 88.50% 86.31%
Number of salaries quoted 2192 3127 3236
Median salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76%  
90% offered a salary of more than £35,000 £35,000 £35,000
10% offered a salary of more than £75,000 £75,000 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Berkshire

The job posting trend of jobs advertised in Berkshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Berkshire

Service Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Berkshire.

Salary trend for Service Management in Berkshire

Service Management
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Service Management in Berkshire over the 3 months to 22 June 2017.

Salary histogram for Service Management in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Berkshire region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +19 27 £60,000 +29.72% 1
Newbury +9 13 £80,000 +255.55%
Maidenhead -1 11 £71,250 +42.50% 5
Bracknell +12 9 £33,500 -50.37%
Slough +3 4 £60,000 +33.33%
Windsor -5 2 £83,750 +4.68%
Service Management
South East

For the 6 months to 22 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for Service Management.

1 127 (66.49%) ITIL
2 76 (39.79%) ITSM
3 66 (34.55%) Service Delivery
4 52 (27.23%) Logistics
5 51 (26.70%) Project Management
6 41 (21.47%) Degree
6 41 (21.47%) Analytical Skills
7 36 (18.85%) ITIL Certification
7 36 (18.85%) Computer Science
8 35 (18.32%) IT Strategy
9 34 (17.80%) Finance
10 32 (16.75%) Computer Science Degree
11 29 (15.18%) Incident Management
12 27 (14.14%) Change Management
12 27 (14.14%) Problem Management
13 26 (13.61%) ITIL Foundation Certificate
14 25 (13.09%) Continuous Improvement
15 24 (12.57%) Cisco
16 22 (11.52%) CSS
16 22 (11.52%) Windows
17 21 (10.99%) SLA
18 20 (10.47%) Agile Software Development
18 20 (10.47%) ITIL V3
19 19 (9.95%) Change Control
19 19 (9.95%) Linux
19 19 (9.95%) HTML
19 19 (9.95%) JavaScript
20 18 (9.42%) Cisco Certification
20 18 (9.42%) Stakeholder Management
21 17 (8.90%) Line Management

Service Management
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (6.28%) Tomcat
2 5 (2.62%) WebSphere
3 4 (2.09%) IIS
4 3 (1.57%) IBM HTTP Server
4 3 (1.57%) Oracle HTTP Server
4 3 (1.57%) Oracle SOA Suite
5 1 (0.52%) Oracle Workflow
5 1 (0.52%) SharePoint
5 1 (0.52%) Skype for Business
5 1 (0.52%) WebLogic
Applications
1 4 (2.09%) Microsoft Excel
1 4 (2.09%) Microsoft Office
2 3 (1.57%) Microsoft PowerPoint
3 2 (1.05%) Microsoft Project
Business Applications
1 7 (3.66%) Remedy ITSM
2 2 (1.05%) Dynamics CRM
3 1 (0.52%) Oracle BPM
Cloud Services
1 6 (3.14%) Office 365
1 6 (3.14%) PaaS
1 6 (3.14%) SaaS
2 5 (2.62%) Cloud Computing
3 3 (1.57%) Microsoft Azure
4 2 (1.05%) IaaS
5 1 (0.52%) Virtual Private Cloud
Communications & Networking
1 11 (5.76%) Firewall
2 6 (3.14%) SNMP
3 5 (2.62%) Internet
3 5 (2.62%) TCP/IP
4 4 (2.09%) Cisco ASA
4 4 (2.09%) Cisco Nexus
4 4 (2.09%) DNS
4 4 (2.09%) MPLS
4 4 (2.09%) Network Security
4 4 (2.09%) VPN
4 4 (2.09%) WAN
5 3 (1.57%) DHCP
5 3 (1.57%) FCoE
5 3 (1.57%) HTTP
5 3 (1.57%) LAN
5 3 (1.57%) Unified Communications
6 2 (1.05%) 4G
6 2 (1.05%) PPP
6 2 (1.05%) SSL
7 1 (0.52%) HSRP
Database & Business Intelligence
1 12 (6.28%) MySQL
2 9 (4.71%) SQL Server
3 6 (3.14%) SQL Server Integration Services
4 3 (1.57%) DB2
5 2 (1.05%) Big Data
6 1 (0.52%) Redis
Development Applications
1 4 (2.09%) JIRA
2 3 (1.57%) Redmine
2 3 (1.57%) Sonatype Nexus
3 1 (0.52%) Octopus Deploy
3 1 (0.52%) TeamCity
General
1 34 (17.80%) Finance
2 9 (4.71%) Telecoms
3 6 (3.14%) Advertising
3 6 (3.14%) Billing
3 6 (3.14%) Digital Economy
4 4 (2.09%) Electronics
5 3 (1.57%) Manufacturing
5 3 (1.57%) Marketing
5 3 (1.57%) Retail
6 2 (1.05%) Banking
6 2 (1.05%) Legal
7 1 (0.52%) Automotive
7 1 (0.52%) Back Office
7 1 (0.52%) Financial Institution
7 1 (0.52%) Publishing
Job Titles
1 38 (19.90%) Service Manager
2 21 (10.99%) Services Delivery Manager
3 20 (10.47%) Delivery Manager
4 18 (9.42%) Developer
5 17 (8.90%) Incident Manager
6 15 (7.85%) Major Incident Manager
7 13 (6.81%) IT Manager
7 13 (6.81%) Network Engineer
8 12 (6.28%) Java Developer
9 10 (5.24%) Senior Manager
10 9 (4.71%) Analyst
10 9 (4.71%) Logistics Manager
11 8 (4.19%) Administrator
12 7 (3.66%) IT Services Manager
12 7 (3.66%) ITIL Manager
12 7 (3.66%) ITIL Service Manager
12 7 (3.66%) Senior Service Manager
13 6 (3.14%) C# Developer
13 6 (3.14%) SQL Developer
13 6 (3.14%) T-SQL Developer
Libraries, Frameworks & Software Standards
1 22 (11.52%) CSS
2 19 (9.95%) HTML
3 12 (6.28%) Hibernate
3 12 (6.28%) J2EE
3 12 (6.28%) Spring
4 9 (4.71%) Middleware
5 6 (3.14%) CSS3
5 6 (3.14%) HTML5
5 6 (3.14%) JSON
5 6 (3.14%) Web Services
5 6 (3.14%) XML
6 5 (2.62%) IBM Integration Bus
6 5 (2.62%) WebSphere MQ
7 2 (1.05%) REST
8 1 (0.52%) Oracle Fusion
8 1 (0.52%) SOAP
Miscellaneous
1 41 (21.47%) Analytical Skills
2 36 (18.85%) Computer Science
3 9 (4.71%) Management Information System
4 8 (4.19%) EMC VNX
4 8 (4.19%) Robotics
5 6 (3.14%) Data Centre
5 6 (3.14%) Virtual Team
6 3 (1.57%) CMDB
7 2 (1.05%) e-Health
7 2 (1.05%) Internet of Things
7 2 (1.05%) Mainframe
7 2 (1.05%) Private Cloud
7 2 (1.05%) VxBlock/Vblock
8 1 (0.52%) Clustering
8 1 (0.52%) FMCG
8 1 (0.52%) Greenfield Project
8 1 (0.52%) Hybrid Cloud
8 1 (0.52%) Shadow IT
8 1 (0.52%) Smart Meter
Operating Systems
1 22 (11.52%) Windows
2 19 (9.95%) Linux
3 11 (5.76%) Unix
4 8 (4.19%) Windows 10
4 8 (4.19%) Windows 7
5 5 (2.62%) CentOS
5 5 (2.62%) Red Hat Enterprise Linux
6 3 (1.57%) Windows Server
7 2 (1.05%) AIX
7 2 (1.05%) Windows Server 2008
8 1 (0.52%) Windows Server 2012
Processes & Methodologies
1 127 (66.49%) ITIL
2 76 (39.79%) ITSM
3 66 (34.55%) Service Delivery
4 52 (27.23%) Logistics
5 51 (26.70%) Project Management
6 35 (18.32%) IT Strategy
7 29 (15.18%) Incident Management
8 27 (14.14%) Change Management
8 27 (14.14%) Problem Management
9 25 (13.09%) Continuous Improvement
10 20 (10.47%) Agile Software Development
10 20 (10.47%) ITIL V3
11 19 (9.95%) Change Control
12 18 (9.42%) Stakeholder Management
13 17 (8.90%) Line Management
14 16 (8.38%) Matrix Management
15 13 (6.81%) Customer Requirements
15 13 (6.81%) Service Design
16 10 (5.24%) Information Security
16 10 (5.24%) Work Breakdown Structure
Programming Languages
1 19 (9.95%) JavaScript
2 15 (7.85%) Java
3 7 (3.66%) SQL
4 6 (3.14%) Bash Shell
4 6 (3.14%) C#
4 6 (3.14%) Korn
4 6 (3.14%) T-SQL
5 5 (2.62%) C
6 3 (1.57%) AWK
6 3 (1.57%) C++
6 3 (1.57%) Perl
6 3 (1.57%) Python
6 3 (1.57%) sed
6 3 (1.57%) Shell Script
7 2 (1.05%) PowerShell
8 1 (0.52%) VB
Qualifications
1 41 (21.47%) Degree
2 36 (18.85%) ITIL Certification
3 32 (16.75%) Computer Science Degree
4 26 (13.61%) ITIL Foundation Certificate
5 18 (9.42%) Cisco Certification
6 15 (7.85%) CCNA
6 15 (7.85%) CCNP
7 10 (5.24%) CISSP
7 10 (5.24%) Security Cleared
8 9 (4.71%) DV Cleared
9 6 (3.14%) CISM
10 4 (2.09%) CompTIA Security+
10 4 (2.09%) Security+ Certification
11 3 (1.57%) GIAC
11 3 (1.57%) JNCIA
11 3 (1.57%) JNCIS
11 3 (1.57%) Linux+ Certification
11 3 (1.57%) Microsoft Certification
11 3 (1.57%) Network+ Certification
11 3 (1.57%) SANS
Quality Assurance & Compliance
1 21 (10.99%) SLA
2 4 (2.09%) Data Quality
2 4 (2.09%) PCI DSS
2 4 (2.09%) SSAE 16
3 3 (1.57%) PMO
4 2 (1.05%) ISO/IEC 27001
5 1 (0.52%) ISO/IEC 20000
System Software
1 7 (3.66%) Terminal Services
2 6 (3.14%) Active Directory
2 6 (3.14%) vSphere
3 5 (2.62%) VMware Infrastructure
4 4 (2.09%) VMware ESXi
5 3 (1.57%) Hyper-V
5 3 (1.57%) NFS
5 3 (1.57%) Samba
5 3 (1.57%) Tivoli Directory Server
6 2 (1.05%) Microsoft App-V
6 2 (1.05%) XenApp
7 1 (0.52%) Virtual Machines
Systems Management
1 11 (5.76%) Puppet
2 8 (4.19%) vCenter Server
3 7 (3.66%) SCCM
4 6 (3.14%) Nagios
5 5 (2.62%) Opscode Chef
6 3 (1.57%) Ansible
6 3 (1.57%) EMC NetWorker
6 3 (1.57%) Microsoft Data Protection Manager
6 3 (1.57%) SCOM
6 3 (1.57%) Tivoli
6 3 (1.57%) Tivoli Storage Manager
7 2 (1.05%) Norton AntiVirus
7 2 (1.05%) ThinApp
8 1 (0.52%) WSUS
Vendors
1 24 (12.57%) Cisco
2 17 (8.90%) ServiceNow
3 15 (7.85%) Remedy
3 15 (7.85%) VMware
4 14 (7.33%) Microsoft
5 11 (5.76%) EMC
6 8 (4.19%) IBM
7 7 (3.66%) Red Hat
8 6 (3.14%) Blue Prism
8 6 (3.14%) Oracle
9 4 (2.09%) Citrix
10 3 (1.57%) Ab Initio
10 3 (1.57%) BMC
10 3 (1.57%) HP
10 3 (1.57%) Juniper
10 3 (1.57%) NetApp
10 3 (1.57%) Salesforce.com
10 3 (1.57%) Snow
10 3 (1.57%) SolarWinds
10 3 (1.57%) Symantec
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