Service Management Jobs in Berkshire

Service Management
South East > Berkshire

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 47 69 134
Rank change year-on-year +22 +65 -4
Permanent jobs citing Service Management 142 137 53
As % of all permanent jobs advertised in Berkshire 4.61% 4.31% 1.56%
As % of the Processes & Methodologies category 5.33% 4.51% 1.70%
Number of salaries quoted 94 114 27
10th Percentile £29,588 £28,000 £23,075
25th Percentile £51,250 £31,250 £47,500
Median annual salary (50th Percentile) £55,000 £42,500 £55,000
Median % change year-on-year +29.41% -22.73% -2.22%
75th Percentile £59,000 £62,500 £59,375
90th Percentile £63,750 £68,750 £68,500
South East median annual salary £52,500 £52,500 £55,000
% change year-on-year - -4.55% +10.00%

All Process and Methodology Skills
Berkshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,664 3,035 3,124
As % of all permanent jobs advertised in Berkshire 86.41% 95.41% 91.77%
Number of salaries quoted 1,852 1,664 1,990
10th Percentile £30,000 £31,250 £32,500
25th Percentile £38,000 £41,250 £43,750
Median annual salary (50th Percentile) £54,000 £58,500 £57,500
Median % change year-on-year -7.69% +1.74% +4.55%
75th Percentile £71,000 £75,000 £72,500
90th Percentile £86,000 £92,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Service Management
Job Vacancy Trend in Berkshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Management in Berkshire

Service Management
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Service Management in Berkshire.

Salary trend for Service Management in Berkshire

Service Management
Salary Histogram in Berkshire

Salary distribution for jobs citing Service Management in Berkshire over the 6 months to 27 April 2024.

Salary histogram for Service Management in Berkshire

Service Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Berkshire region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading +17 103 £55,000 +10.00% 7
Maidenhead +14 16 £27,000 -3.57% 2
Bracknell +1 7 £32,500 +12.85%
Newbury +8 2 £50,000 +53.85%
Service Management
South East

Service Management
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (15.49%) WebLogic
2 14 (9.86%) Microsoft Exchange
3 13 (9.15%) CMS
4 9 (6.34%) SharePoint
5 2 (1.41%) SAS
Applications
1 16 (11.27%) Microsoft Office
2 15 (10.56%) Microsoft Excel
3 13 (9.15%) Microsoft PowerPoint
4 9 (6.34%) MS Visio
Business Applications
1 4 (2.82%) Remedy ITSM
2 1 (0.70%) Dynamics NAV
Cloud Services
1 30 (21.13%) Microsoft 365
2 22 (15.49%) Azure
3 14 (9.86%) Azure Monitor
3 14 (9.86%) Azure Storage
3 14 (9.86%) Entra ID
3 14 (9.86%) Power Platform
4 9 (6.34%) OneDrive
4 9 (6.34%) Power Automate
4 9 (6.34%) PowerApps
4 9 (6.34%) ShareGate
5 2 (1.41%) Cloud Computing
6 1 (0.70%) AWS
6 1 (0.70%) Dynamics 365
Communications & Networking
1 18 (12.68%) DHCP
1 18 (12.68%) DNS
2 17 (11.97%) Firewall
3 5 (3.52%) MPLS
3 5 (3.52%) SNMP
3 5 (3.52%) Wi-Fi
4 4 (2.82%) VPN
5 2 (1.41%) Intrusion Detection
6 1 (0.70%) WAN
6 1 (0.70%) Wireless
Database & Business Intelligence
1 22 (15.49%) Elasticsearch
2 14 (9.86%) Power BI
3 1 (0.70%) Relational Database
3 1 (0.70%) SQL Server
Development Applications
1 4 (2.82%) AdminStudio
1 4 (2.82%) InstallShield
1 4 (2.82%) MSI
General
1 80 (56.34%) Social Skills
2 31 (21.83%) Analytical Skills
3 22 (15.49%) Police
4 13 (9.15%) Inclusion and Diversity
4 13 (9.15%) Pharmaceutical
4 13 (9.15%) Public Sector
5 10 (7.04%) Finance
6 8 (5.63%) Organisational Skills
7 6 (4.23%) Telecoms
8 4 (2.82%) Presentation Skills
8 4 (2.82%) Retail
9 3 (2.11%) Marketing
10 1 (0.70%) Manufacturing
Job Titles
1 27 (19.01%) Support Specialist
2 26 (18.31%) Analyst
3 24 (16.90%) Support Analyst
4 23 (16.20%) Applications Support
4 23 (16.20%) Applications Support Analyst
5 22 (15.49%) Senior
5 22 (15.49%) Senior Analyst
5 22 (15.49%) Senior Applications Support
5 22 (15.49%) Senior Applications Support Analyst
5 22 (15.49%) Senior Support Analyst
6 18 (12.68%) Infrastructure Support
7 15 (10.56%) Administrator
7 15 (10.56%) ServiceNow Administrator
8 14 (9.86%) Active Directory Specialist
8 14 (9.86%) Active Directory Support
8 14 (9.86%) Azure Specialist
9 11 (7.75%) Infrastructure Specialist
9 11 (7.75%) Infrastructure Support Specialist
9 11 (7.75%) Lead
10 10 (7.04%) Architect
Libraries, Frameworks & Software Standards
1 22 (15.49%) J2EE
1 22 (15.49%) Java EE
1 22 (15.49%) Spring
2 14 (9.86%) ARM Templates
3 5 (3.52%) NETCONF
4 3 (2.11%) Web Services
5 2 (1.41%) AngularJS
5 2 (1.41%) CSS
5 2 (1.41%) HTML
5 2 (1.41%) Twitter Bootstrap
Miscellaneous
1 23 (16.20%) Self-Motivation
2 14 (9.86%) PKI
3 13 (9.15%) Digital Signage
4 7 (4.93%) Driving Licence
5 5 (3.52%) Cyber Threat
6 4 (2.82%) Shadow IT
7 2 (1.41%) Blog
7 2 (1.41%) CMDB
7 2 (1.41%) Graphic Design
7 2 (1.41%) Legacy Systems
7 2 (1.41%) Social Media
8 1 (0.70%) CCTV
8 1 (0.70%) Enterprise Software
8 1 (0.70%) Hybrid Cloud
Operating Systems
1 35 (24.65%) Windows
2 30 (21.13%) Windows Server
3 28 (19.72%) Windows Server 2016
3 28 (19.72%) Windows Server 2019
4 22 (15.49%) Unix
5 19 (13.38%) Windows 10
6 14 (9.86%) Linux
6 14 (9.86%) Windows NT
6 14 (9.86%) Windows Server 2012
7 4 (2.82%) Windows 7
Processes & Methodologies
1 110 (77.46%) ITIL
2 48 (33.80%) ITSM
3 37 (26.06%) Agile
4 33 (23.24%) Actionable Insight
4 33 (23.24%) Incident Management
4 33 (23.24%) Problem-Solving
5 32 (22.54%) Customer Service
6 31 (21.83%) Enterprise Architecture
7 28 (19.72%) Service Delivery
8 25 (17.61%) Release Management
9 23 (16.20%) DevOps
10 22 (15.49%) Containerisation
10 22 (15.49%) Enterprise Search
10 22 (15.49%) Impact Assessments
10 22 (15.49%) Information Management
10 22 (15.49%) Service Catalogue
11 20 (14.08%) Continuous Improvement
12 19 (13.38%) Change Management
12 19 (13.38%) Stakeholder Management
13 18 (12.68%) Data Analysis
Programming Languages
1 22 (15.49%) Java
1 22 (15.49%) Shell Script
2 18 (12.68%) C#
2 18 (12.68%) PowerShell
2 18 (12.68%) VB
3 14 (9.86%) Bicep
3 14 (9.86%) VBScript
4 13 (9.15%) JavaScript
5 3 (2.11%) SQL
6 1 (0.70%) T-SQL
Qualifications
1 93 (65.49%) Security Cleared
2 80 (56.34%) SC Cleared
3 58 (40.85%) DV Cleared
4 47 (33.10%) Degree
5 18 (12.68%) ITIL Foundation Certificate
6 9 (6.34%) ITIL Certification
6 9 (6.34%) Master's Degree
7 4 (2.82%) Azure Certification
7 4 (2.82%) Microsoft Certification
8 2 (1.41%) A+ Certification
Quality Assurance & Compliance
1 40 (28.17%) SLA
2 5 (3.52%) GDPR
2 5 (3.52%) HIPAA
3 4 (2.82%) Data Quality
3 4 (2.82%) ISO/IEC 20000
4 3 (2.11%) COBIT
System Software
1 50 (35.21%) Active Directory
2 21 (14.79%) Firmware
3 14 (9.86%) Virtual Desktop
3 14 (9.86%) Virtual Machines
4 7 (4.93%) Hyper-V
5 6 (4.23%) VMware Infrastructure
6 4 (2.82%) Microsoft App-V
Systems Management
1 39 (27.46%) SCCM
2 34 (23.94%) SCOM
3 32 (22.54%) WSUS
4 22 (15.49%) OpenSSO
4 22 (15.49%) Single Sign-On
5 17 (11.97%) Microsoft Intune
6 14 (9.86%) Active Directory Federation Services
6 14 (9.86%) Kubernetes
6 14 (9.86%) Sysprep
7 7 (4.93%) NetBackup
8 3 (2.11%) OpenView
Vendors
1 57 (40.14%) Microsoft
2 35 (24.65%) ServiceNow
3 26 (18.31%) Remedy
4 22 (15.49%) Oracle
5 16 (11.27%) HP
6 13 (9.15%) Dynatrace
6 13 (9.15%) Riverbed
7 9 (6.34%) Nintex
8 7 (4.93%) McAfee
9 6 (4.23%) VMware
10 4 (2.82%) Autodesk
10 4 (2.82%) BMC
11 3 (2.11%) Google
12 2 (1.41%) Adobe
12 2 (1.41%) Facebook
12 2 (1.41%) HubSpot
12 2 (1.41%) Salesforce