Customer Experience Jobs in Berkshire

Customer Experience (CX)
South East > Berkshire

The table below provides summary statistics for permanent job vacancies advertised in Berkshire requiring Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Experience over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 91 79 80
Rank change year-on-year -12 +1 +1
Permanent jobs citing Customer Experience 37 94 120
As % of all permanent jobs advertised in Berkshire 2.27% 2.93% 3.92%
As % of the Processes & Methodologies category 2.45% 3.45% 4.11%
Number of salaries quoted 5 46 52
10th Percentile - £34,000 -
25th Percentile £25,750 - £40,000
Median annual salary (50th Percentile) £26,500 £38,000 £40,500
Median % change year-on-year -30.26% -6.17% -16.92%
75th Percentile £47,500 £63,438 £43,750
90th Percentile - £65,625 £51,250
South East median annual salary £25,327 £38,000 £47,500
% change year-on-year -33.35% -20.00% -13.64%

All Process and Methodology Skills
Berkshire

Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Berkshire.

Permanent vacancies with a requirement for process or methodology skills 1,508 2,728 2,920
As % of all permanent jobs advertised in Berkshire 92.35% 84.93% 95.46%
Number of salaries quoted 544 1,807 1,581
10th Percentile £28,500 £30,000 £31,750
25th Percentile £38,183 £38,750 £42,500
Median annual salary (50th Percentile) £60,000 £53,000 £60,000
Median % change year-on-year +13.21% -11.67% +3.45%
75th Percentile £75,313 £70,000 £75,000
90th Percentile £89,625 £85,000 £95,000
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

Customer Experience
Job Vacancy Trend in Berkshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Customer Experience in Berkshire

Customer Experience
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Customer Experience in Berkshire.

Salary trend for Customer Experience in Berkshire

Customer Experience
Salary Histogram in Berkshire

Salary distribution for jobs citing Customer Experience in Berkshire over the 6 months to 30 May 2025.

Salary histogram for Customer Experience in Berkshire

Customer Experience
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Berkshire region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading +16 17 £26,500 -53.91% 81
Windsor -19 6 - - 2
Maidenhead -25 6 - - 1
Slough -31 4 - - 245
Bracknell +16 2 £45,000 +18.42% 2
Customer Experience
South East

Customer Experience
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 16 (43.24%) OpenText VIM for SAP
1 16 (43.24%) SAP FI
Cloud Services
1 2 (5.41%) Power Platform
1 2 (5.41%) PowerApps
Communications & Networking
1 2 (5.41%) Network Security
2 1 (2.70%) Radio Access Network
Database & Business Intelligence
1 2 (5.41%) Power BI
General
1 20 (54.05%) Social Skills
2 16 (43.24%) Finance
2 16 (43.24%) Law
3 11 (29.73%) Manufacturing
4 4 (10.81%) Telecoms
5 2 (5.41%) Inclusion and Diversity
Job Titles
1 19 (51.35%) Analyst
2 16 (43.24%) Financial Analyst
2 16 (43.24%) IT Analyst
2 16 (43.24%) Senior
2 16 (43.24%) Senior Analyst
2 16 (43.24%) Senior Financial Analyst
2 16 (43.24%) Service Analyst
3 11 (29.73%) Support Technician
3 11 (29.73%) Technical Support
4 3 (8.11%) Software Analyst
4 3 (8.11%) Software Support Analyst
4 3 (8.11%) Support Analyst
5 2 (5.41%) Mobile Specialist
5 2 (5.41%) Service Desk Manager
5 2 (5.41%) Service Manager
5 2 (5.41%) Telecoms Specialist
6 1 (2.70%) Design Engineer
6 1 (2.70%) Problem Manager
6 1 (2.70%) Project Engineer
6 1 (2.70%) Telecoms Engineer
Miscellaneous
1 2 (5.41%) Onboarding
Operating Systems
1 3 (8.11%) Windows
Processes & Methodologies
1 16 (43.24%) Cost Control
1 16 (43.24%) Customer Service
1 16 (43.24%) ERP
1 16 (43.24%) Project Management
1 16 (43.24%) Service Management
1 16 (43.24%) Stakeholder Management
1 16 (43.24%) Strategic Thinking
2 12 (32.43%) Service Delivery
3 11 (29.73%) Coaching
3 11 (29.73%) Technical Analysis
4 6 (16.22%) ITIL
5 4 (10.81%) Change Management
5 4 (10.81%) Continuous Improvement
5 4 (10.81%) Problem Management
6 3 (8.11%) Collaborative Working
6 3 (8.11%) Incident Management
7 2 (5.41%) Decision-Making
7 2 (5.41%) Performance Metrics
7 2 (5.41%) Tech Ops
7 2 (5.41%) Value Proposition
Qualifications
1 11 (29.73%) NVQ Level 4
2 3 (8.11%) A+ Certification
3 2 (5.41%) Degree
4 1 (2.70%) HNC
4 1 (2.70%) HND
4 1 (2.70%) ITIL Certification
Quality Assurance & Compliance
1 3 (8.11%) SLA
2 1 (2.70%) Accessibility
2 1 (2.70%) ISO 14001
2 1 (2.70%) ISO 22301
2 1 (2.70%) ISO 9001
2 1 (2.70%) ISO/IEC 27001
2 1 (2.70%) NEBOSH
2 1 (2.70%) QA
Vendors
1 16 (43.24%) Microsoft
1 16 (43.24%) SAP
2 2 (5.41%) BT
2 2 (5.41%) Cisco
2 2 (5.41%) ServiceNow