IT Support Jobs in Berkshire

IT Support
South East > Berkshire

The median IT Support salary in Berkshire is £23,500 per year, according to job vacancies posted during the 6 months leading to 3 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 Aug 2025
Same period 2024 Same period 2023
Rank 99 110 135
Rank change year-on-year +11 +25 +1
Permanent jobs requiring an IT Support 43 39 33
As % of all permanent jobs advertised in Berkshire 2.40% 1.46% 1.26%
As % of the Job Titles category 2.57% 1.52% 1.35%
Number of salaries quoted 39 34 25
10th Percentile £19,690 £18,000 £23,000
25th Percentile £22,625 £25,500 £24,750
Median annual salary (50th Percentile) £23,500 £27,000 £34,500
Median % change year-on-year -12.96% -21.74% +15.00%
75th Percentile £29,500 £34,688 £49,250
90th Percentile £35,150 £43,750 £57,500
South East median annual salary £30,000 £29,000 £29,500
% change year-on-year +3.45% -1.69% +5.36%

All Permanent IT Job Vacancies
Berkshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Berkshire with a recognized job title 1,676 2,558 2,443
% of permanent jobs with a recognized job title 93.58% 95.52% 93.10%
Number of salaries quoted 764 1,552 1,455
10th Percentile £28,000 £31,250 £32,500
25th Percentile £36,250 £40,000 £40,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - -3.51%
75th Percentile £70,000 £71,250 £74,750
90th Percentile £85,000 £82,500 £94,350
South East median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% -

IT Support
Job Vacancy Trend in Berkshire

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for IT Support in Berkshire

IT Support
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing IT Support in Berkshire.

Salary trend for IT Support in Berkshire

IT Support
Salary Histogram in Berkshire

Salary distribution for jobs citing IT Support in Berkshire over the 6 months to 3 August 2025.

Salary histogram for IT Support in Berkshire

IT Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Berkshire region over the 6 months to 3 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thatcham - 16 £23,500 -
Reading +39 11 £29,000 +7.41% 5
Maidenhead -31 5 £21,500 -15.69%
Windsor -30 3 £33,500 +17.37% 1
Slough -44 1 £25,000 -18.70% 1
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Berkshire

For the 6 months to 3 August 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region featuring IT Support in the job title.

1 32 (74.42%) Windows
2 30 (69.77%) Microsoft
3 23 (53.49%) Microsoft Office
4 20 (46.51%) ITIL
4 20 (46.51%) WAN
4 20 (46.51%) LAN
4 20 (46.51%) Internet
5 16 (37.21%) Social Skills
6 12 (27.91%) Problem-Solving
7 11 (25.58%) Customer Service
8 10 (23.26%) Microsoft 365
9 8 (18.60%) Windows 10
9 8 (18.60%) Onboarding
10 7 (16.28%) Inclusion and Diversity
10 7 (16.28%) DBS Check
10 7 (16.28%) Mathematics
10 7 (16.28%) Active Directory
11 6 (13.95%) SLA
11 6 (13.95%) Microsoft Exchange
11 6 (13.95%) SharePoint
11 6 (13.95%) Driving Licence
12 5 (11.63%) Mac OS
12 5 (11.63%) Analytical Skills
12 5 (11.63%) Salesforce
12 5 (11.63%) Salesforce Service Cloud
13 4 (9.30%) Analytical Thinking
13 4 (9.30%) Windows Server
13 4 (9.30%) ITSM
13 4 (9.30%) CRM
13 4 (9.30%) B2B

IT Support Skill Set
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.95%) Microsoft Exchange
1 6 (13.95%) SharePoint
Applications
1 23 (53.49%) Microsoft Office
Cloud Services
1 10 (23.26%) Microsoft 365
2 5 (11.63%) Salesforce Service Cloud
3 4 (9.30%) Azure
3 4 (9.30%) SaaS
4 1 (2.33%) Entra ID
Communications & Networking
1 20 (46.51%) Internet
1 20 (46.51%) LAN
1 20 (46.51%) WAN
2 3 (6.98%) DHCP
2 3 (6.98%) DNS
2 3 (6.98%) Firewall
2 3 (6.98%) VLAN
2 3 (6.98%) VoIP
2 3 (6.98%) VPN
Database & Business Intelligence
1 3 (6.98%) SQL Server
General
1 16 (37.21%) Social Skills
2 7 (16.28%) Inclusion and Diversity
3 5 (11.63%) Analytical Skills
4 4 (9.30%) Retail
Miscellaneous
1 8 (18.60%) Onboarding
2 6 (13.95%) Driving Licence
3 4 (9.30%) Social Media
Operating Systems
1 32 (74.42%) Windows
2 8 (18.60%) Windows 10
3 5 (11.63%) Mac OS
4 4 (9.30%) Windows Server
5 3 (6.98%) Android
5 3 (6.98%) Windows Server 2012
5 3 (6.98%) Windows Server 2016
Processes & Methodologies
1 20 (46.51%) ITIL
2 12 (27.91%) Problem-Solving
3 11 (25.58%) Customer Service
4 7 (16.28%) Mathematics
5 4 (9.30%) Analytical Thinking
5 4 (9.30%) B2B
5 4 (9.30%) CRM
5 4 (9.30%) ITSM
5 4 (9.30%) Ticket Management
6 3 (6.98%) Customer-Centric Approach
6 3 (6.98%) Customer-Centricity
6 3 (6.98%) Cybersecurity
6 3 (6.98%) Data Privacy
6 3 (6.98%) Mobile Device Management
6 3 (6.98%) Project Delivery
6 3 (6.98%) Remote Monitoring and Management
6 3 (6.98%) Service Desk Management
7 2 (4.65%) Service Delivery
8 1 (2.33%) E-Commerce
8 1 (2.33%) Validation
Qualifications
1 7 (16.28%) DBS Check
2 3 (6.98%) Degree
2 3 (6.98%) MCP
2 3 (6.98%) MCSA
2 3 (6.98%) Microsoft Certification
3 1 (2.33%) SC Cleared
3 1 (2.33%) Security Cleared
Quality Assurance & Compliance
1 6 (13.95%) SLA
System Software
1 7 (16.28%) Active Directory
2 3 (6.98%) Hyper-V
2 3 (6.98%) VMware Infrastructure
Systems Management
1 4 (9.30%) Microsoft Intune
Vendors
1 30 (69.77%) Microsoft
2 5 (11.63%) Salesforce
3 3 (6.98%) Apple
3 3 (6.98%) SonicWALL
3 3 (6.98%) VMware