Period
to 21 November 2017

The median annual salary for an IT Support was £25,000 in advertised job vacancies in Berkshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > Berkshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 122 178 181
Rank change year-on-year +56 +3 +1
Permanent jobs requiring an IT Support 149 124 174
As % of all permanent IT jobs advertised in Berkshire 2.34% 1.43% 1.59%
As % of the Job Titles category 2.45% 1.49% 1.65%
Number of salaries quoted 144 112 171
Berkshire median annual salary £25,000 £28,000 £25,000
Median salary % change year-on-year -10.71% +12.00% -3.85%
10th Percentile £19,750 £21,000 £18,625
90th Percentile £45,000 £48,750 £42,500
South East median annual salary £25,000 £27,500 £25,000
% change year-on-year -9.09% +10.00% -2.91%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Berkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Berkshire
Permanent vacancies in Berkshire with a recognized job title 6075 8295 10539
% of permanent IT jobs with a recognized job title 95.53% 95.66% 96.02%
Number of salaries quoted 4868 6504 8379
Berkshire median annual salary £47,500 £50,000 £48,000
Median salary % change year-on-year -5.00% +4.17% +6.67%
10th Percentile £26,250 £28,000 £26,500
90th Percentile £73,750 £73,750 £71,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IT Support
Job Vacancy Trend in Berkshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for IT Support in Berkshire

IT Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Berkshire.

Salary trend for IT Support in Berkshire

IT Support
Salary Histogram in Berkshire

The salary distribution of IT jobs citing IT Support in Berkshire over the 6 months to 21 November 2017.

Salary histogram for IT Support in Berkshire

IT Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Berkshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +61 59 £24,000 -4.00% 2
Slough +7 19 £40,000 +5.26% 1
Maidenhead +14 18 £40,000 +23.08% 1
Newbury -9 17 £25,000 -9.09% 2
Wokingham - 14 £23,000 - 2
Bracknell +11 7 £40,000 +46.79%
Thatcham +3 6 £36,250 +25.00%
Windsor +12 4 £22,500 -55.88% 1
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in Berkshire

For the 6 months to 21 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region featuring IT Support in the job title.

1 109 (73.15%) Windows
2 93 (62.42%) Active Directory
3 60 (40.27%) Office 365
4 59 (39.60%) Microsoft
5 58 (38.93%) Windows Server
6 39 (26.17%) VMware
7 38 (25.50%) Microsoft Azure
8 37 (24.83%) MS Exchange
9 32 (21.48%) Microsoft Office
10 28 (18.79%) Linux
11 27 (18.12%) Firewall
12 24 (16.11%) DHCP
13 23 (15.44%) SQL
13 23 (15.44%) Windows 7
14 22 (14.77%) SQL Server
15 19 (12.75%) Windows Server 2012
16 18 (12.08%) TCP/IP
17 17 (11.41%) DNS
18 15 (10.07%) Disaster Recovery
19 14 (9.40%) VMware Infrastructure
19 14 (9.40%) Windows Server 2008
19 14 (9.40%) LAN
19 14 (9.40%) ITIL
20 13 (8.72%) WAN
21 12 (8.05%) Windows 10
22 11 (7.38%) Hyper-V
22 11 (7.38%) Cisco
22 11 (7.38%) IIS
23 10 (6.71%) Virtual Machines
23 10 (6.71%) Proactive Monitoring

IT Support Skill Set
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (24.83%) MS Exchange
2 11 (7.38%) IIS
3 9 (6.04%) SharePoint
4 4 (2.68%) Exchange Server 2007
5 3 (2.01%) Apache
5 3 (2.01%) Exchange Server 2010
5 3 (2.01%) Exchange Server 2013
6 2 (1.34%) Skype for Business
6 2 (1.34%) Tomcat
6 2 (1.34%) WebLogic
7 1 (0.67%) Exchange Server 2003
7 1 (0.67%) IBM Notes
7 1 (0.67%) OpenStack
7 1 (0.67%) WebLogic Portal
7 1 (0.67%) WebSphere
Applications
1 32 (21.48%) Microsoft Office
2 4 (2.68%) Microsoft Excel
Business Applications
1 1 (0.67%) Infor CloudSuite Industrial (formerly SyteLine)
Cloud Services
1 60 (40.27%) Office 365
2 38 (25.50%) Microsoft Azure
3 10 (6.71%) Mimecast
4 8 (5.37%) IaaS
4 8 (5.37%) PaaS
5 1 (0.67%) G Suite
Communications & Networking
1 27 (18.12%) Firewall
2 24 (16.11%) DHCP
3 18 (12.08%) TCP/IP
4 17 (11.41%) DNS
5 14 (9.40%) LAN
6 13 (8.72%) WAN
7 8 (5.37%) VoIP
8 7 (4.70%) Internet
8 7 (4.70%) SMS
8 7 (4.70%) VPN
9 6 (4.03%) Intranet
10 4 (2.68%) Skype
10 4 (2.68%) VLAN
11 2 (1.34%) ATM
11 2 (1.34%) Network Security
11 2 (1.34%) SAN
11 2 (1.34%) Wi-Fi
12 1 (0.67%) ADSL
12 1 (0.67%) Broadband
12 1 (0.67%) PBX
Database & Business Intelligence
1 22 (14.77%) SQL Server
2 8 (5.37%) Crystal Reports
3 2 (1.34%) PostgreSQL
3 2 (1.34%) SQL Server 2008
4 1 (0.67%) DB2
4 1 (0.67%) Informix
4 1 (0.67%) MySQL
4 1 (0.67%) Oracle Database
4 1 (0.67%) SQL Server 2012
4 1 (0.67%) SQL Server Reporting Services
Development Applications
1 1 (0.67%) Team Foundation Server
General
1 9 (6.04%) Games
2 8 (5.37%) Telecoms
3 5 (3.36%) Finance
3 5 (3.36%) Marketing
4 3 (2.01%) Pharmaceutical
5 2 (1.34%) Manufacturing
6 1 (0.67%) Advertising
6 1 (0.67%) Billing
6 1 (0.67%) Financial Institution
6 1 (0.67%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.34%) .NET
Miscellaneous
1 8 (5.37%) Cyberthreat
1 8 (5.37%) PDA
2 5 (3.36%) Analytical Skills
2 5 (3.36%) Clustering
2 5 (3.36%) EPoS
2 5 (3.36%) Hybrid Cloud
3 3 (2.01%) Computer Science
3 3 (2.01%) iPhone
3 3 (2.01%) Video Conferencing
4 2 (1.34%) Acoustics
4 2 (1.34%) Blackberry
4 2 (1.34%) Data Centre
4 2 (1.34%) iPad
5 1 (0.67%) CCTV
5 1 (0.67%) Client/Server
5 1 (0.67%) Driving Licence
5 1 (0.67%) Enterprise Software
5 1 (0.67%) Management Information System
5 1 (0.67%) Smartphone
5 1 (0.67%) Virtual Team
Operating Systems
1 109 (73.15%) Windows
2 58 (38.93%) Windows Server
3 28 (18.79%) Linux
4 23 (15.44%) Windows 7
5 19 (12.75%) Windows Server 2012
6 14 (9.40%) Windows Server 2008
7 12 (8.05%) Windows 10
8 9 (6.04%) Windows 8
9 5 (3.36%) Android
9 5 (3.36%) Windows XP
10 4 (2.68%) Apple iOS
10 4 (2.68%) CentOS
11 3 (2.01%) Ubuntu
11 3 (2.01%) Windows Server 2003
12 2 (1.34%) Mac OS
12 2 (1.34%) Mac OS X
12 2 (1.34%) Windows 2000 Server
12 2 (1.34%) Windows Mobile
13 1 (0.67%) SUSE
13 1 (0.67%) Unix
Processes & Methodologies
1 15 (10.07%) Disaster Recovery
2 14 (9.40%) ITIL
3 10 (6.71%) Proactive Monitoring
4 8 (5.37%) SIEM
5 7 (4.70%) Service Delivery
6 6 (4.03%) Time Management
7 5 (3.36%) Project Management
7 5 (3.36%) Service Delivery Management
7 5 (3.36%) Virtual Environments
8 3 (2.01%) CRM
8 3 (2.01%) Incident Management
8 3 (2.01%) IT Strategy
9 2 (1.34%) Creative Thinking
9 2 (1.34%) Cybersecurity
9 2 (1.34%) ERP
9 2 (1.34%) ITIL V2
9 2 (1.34%) Knowledge Management
9 2 (1.34%) Mathematics
9 2 (1.34%) Mentoring
9 2 (1.34%) Stakeholder Management
Programming Languages
1 23 (15.44%) SQL
2 3 (2.01%) PowerShell
3 2 (1.34%) Bash Shell
3 2 (1.34%) T-SQL
4 1 (0.67%) C
4 1 (0.67%) PHP
Qualifications
1 9 (6.04%) Microsoft Certification
2 6 (4.03%) Degree
3 5 (3.36%) MCSA
4 4 (2.68%) A+ Certification
5 3 (2.01%) MCP
5 3 (2.01%) MCSE
6 1 (0.67%) CISSP
6 1 (0.67%) DBS Check
6 1 (0.67%) HND
6 1 (0.67%) ITIL Certification
6 1 (0.67%) ITIL Foundation Certificate
6 1 (0.67%) Numerate Degree
Quality Assurance & Compliance
1 3 (2.01%) QA
2 1 (0.67%) PMO
2 1 (0.67%) SLA
System Software
1 93 (62.42%) Active Directory
2 14 (9.40%) VMware Infrastructure
3 11 (7.38%) Hyper-V
4 10 (6.71%) Virtual Machines
4 10 (6.71%) vSphere
5 3 (2.01%) Terminal Services
6 1 (0.67%) KVM
6 1 (0.67%) VMware Workstation
Systems Management
1 8 (5.37%) Backup Exec
2 5 (3.36%) SCCM
3 2 (1.34%) Systems Management Server (SMS)
4 1 (0.67%) cPanel
4 1 (0.67%) Nagios
4 1 (0.67%) NetBackup
Vendors
1 59 (39.60%) Microsoft
2 39 (26.17%) VMware
3 11 (7.38%) Cisco
4 8 (5.37%) Apple
4 8 (5.37%) LogRhythm
5 6 (4.03%) Veeam
6 4 (2.68%) Citrix
6 4 (2.68%) HP
7 3 (2.01%) NetApp
7 3 (2.01%) Oracle
8 2 (1.34%) Autodesk
8 2 (1.34%) Avaya
8 2 (1.34%) Bloomberg
8 2 (1.34%) Google
9 1 (0.67%) CommVault
9 1 (0.67%) Draytek
9 1 (0.67%) Infor
9 1 (0.67%) Juniper
9 1 (0.67%) Lotus
9 1 (0.67%) WatchGuard