Period
to 22 November 2017

The median annual salary for an IT Support was £25,000 in advertised job vacancies in the South East during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > South East
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 135 160 154
Rank change year-on-year +25 -6 +14
Permanent jobs requiring an IT Support 769 724 903
As % of all permanent IT jobs advertised in the South East 2.50% 2.06% 2.14%
As % of the Job Titles category 2.59% 2.12% 2.21%
Number of salaries quoted 730 673 839
South East median annual salary £25,000 £27,500 £25,000
Median salary % change year-on-year -9.09% +10.00% -3.85%
10th Percentile £19,000 £19,500 £18,500
90th Percentile £40,000 £48,750 £40,000
England median annual salary £26,500 £27,500 £25,500
% change year-on-year -3.64% +7.84% -5.19%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29733 34136 40912
% of permanent IT jobs with a recognized job title 96.62% 96.98% 96.87%
Number of salaries quoted 24803 28632 34129
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,000
England median annual salary £50,000 £47,500 £46,250
% change year-on-year +5.26% +2.70% +2.78%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the South East.

Salary trend for IT Support in the South East

IT Support
Salary Histogram in the South East

The salary distribution of IT jobs citing IT Support in the South East over the 6 months to 22 November 2017.

Salary histogram for IT Support in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South East region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +52 303 £24,500 -10.91% 23
Hampshire +15 171 £24,000 -12.73% 8
Surrey +12 169 £26,000 -10.34% 9
Berkshire +54 149 £25,000 -10.71% 12
Buckinghamshire +42 104 £22,500 -6.25% 5
Kent +34 61 £25,000 -9.09% 1
Oxfordshire -10 52 £24,500 -2.00% 6
West Sussex -25 44 £30,000 -29.41% 4
East Sussex -16 18 £31,000 +12.73% 4
Middlesex +14 2 £59,500 +140.40%
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 22 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring IT Support in the job title.

1 591 (76.85%) Windows
2 448 (58.26%) Active Directory
3 353 (45.90%) Microsoft
4 302 (39.27%) Windows Server
5 227 (29.52%) Office 365
6 208 (27.05%) Microsoft Office
7 182 (23.67%) MS Exchange
8 173 (22.50%) VMware
9 165 (21.46%) Windows 7
10 151 (19.64%) Windows Server 2012
11 149 (19.38%) Windows Server 2008
12 130 (16.91%) ITIL
13 127 (16.51%) Windows 10
14 124 (16.12%) SQL
15 101 (13.13%) Firewall
16 96 (12.48%) DNS
17 93 (12.09%) Windows 8
18 89 (11.57%) Microsoft Azure
19 87 (11.31%) DHCP
20 86 (11.18%) Cisco
20 86 (11.18%) Hyper-V
20 86 (11.18%) Degree
21 79 (10.27%) VMware Infrastructure
22 78 (10.14%) LAN
23 77 (10.01%) TCP/IP
24 76 (9.88%) Exchange Server 2010
25 71 (9.23%) Microsoft Certification
26 70 (9.10%) Linux
27 69 (8.97%) WAN
27 69 (8.97%) SCCM

IT Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 182 (23.67%) MS Exchange
2 76 (9.88%) Exchange Server 2010
3 59 (7.67%) IIS
3 59 (7.67%) SharePoint
4 49 (6.37%) Exchange Server 2013
5 17 (2.21%) Exchange Server 2007
6 10 (1.30%) Blackberry Enterprise Server
6 10 (1.30%) Skype for Business
7 7 (0.91%) Exchange Server 2003
8 3 (0.39%) Apache
8 3 (0.39%) OpenStack
9 2 (0.26%) Adobe Experience Manager
9 2 (0.26%) IBM Notes
9 2 (0.26%) Tomcat
9 2 (0.26%) WebLogic
10 1 (0.13%) CMS
10 1 (0.13%) WebLogic Portal
10 1 (0.13%) WebSphere
Applications
1 208 (27.05%) Microsoft Office
2 31 (4.03%) Microsoft Excel
3 21 (2.73%) Microsoft PowerPoint
4 7 (0.91%) MS Visio
5 3 (0.39%) AutoCAD
5 3 (0.39%) SOLIDWORKS
Business Applications
1 12 (1.56%) Dynamics CRM
1 12 (1.56%) WebTrends
2 8 (1.04%) Sage X3
3 4 (0.52%) SAP CRM
4 3 (0.39%) Dynamics NAV
4 3 (0.39%) Epicor Vantage
4 3 (0.39%) Remedy ITSM
5 1 (0.13%) Infor CloudSuite Industrial (formerly SyteLine)
5 1 (0.13%) NetSuite
5 1 (0.13%) Sage 200
5 1 (0.13%) SAP Business One
5 1 (0.13%) Unit4 Business World
Cloud Services
1 227 (29.52%) Office 365
2 89 (11.57%) Microsoft Azure
3 19 (2.47%) IaaS
3 19 (2.47%) PaaS
4 15 (1.95%) Mimecast
5 12 (1.56%) Google Analytics
6 11 (1.43%) Azure Active Directory
7 7 (0.91%) G Suite
8 6 (0.78%) SaaS
8 6 (0.78%) Slack
9 5 (0.65%) Amazon AWS
10 2 (0.26%) OneDrive
11 1 (0.13%) Adobe Creative Cloud
11 1 (0.13%) Dynamics 365
Communications & Networking
1 101 (13.13%) Firewall
2 96 (12.48%) DNS
3 87 (11.31%) DHCP
4 78 (10.14%) LAN
5 77 (10.01%) TCP/IP
6 69 (8.97%) WAN
7 47 (6.11%) VPN
8 35 (4.55%) Wireless
9 24 (3.12%) VoIP
10 22 (2.86%) VLAN
11 20 (2.60%) SMS
12 16 (2.08%) Internet
13 15 (1.95%) SAN
13 15 (1.95%) Skype
14 13 (1.69%) Network Security
14 13 (1.69%) Remote Desktop
15 11 (1.43%) Intranet
16 10 (1.30%) NAS
16 10 (1.30%) Wi-Fi
17 9 (1.17%) IP Telephony
Database & Business Intelligence
1 61 (7.93%) SQL Server
2 12 (1.56%) Crystal Reports
3 8 (1.04%) SQL Server 2008
4 4 (0.52%) MySQL
5 3 (0.39%) CorVu
5 3 (0.39%) GIS
6 2 (0.26%) PostgreSQL
6 2 (0.26%) SQL Server Reporting Services
7 1 (0.13%) DB2
7 1 (0.13%) EDRMS
7 1 (0.13%) Informix
7 1 (0.13%) Oracle Database
7 1 (0.13%) SAP BW
7 1 (0.13%) SQL Server 2005
7 1 (0.13%) SQL Server 2012
Development Applications
1 2 (0.26%) Vagrant
2 1 (0.13%) JIRA
2 1 (0.13%) Team Foundation Server
General
1 42 (5.46%) Finance
2 24 (3.12%) Marketing
3 23 (2.99%) Telecoms
4 16 (2.08%) Games
4 16 (2.08%) Legal
5 14 (1.82%) Manufacturing
6 11 (1.43%) Advertising
7 9 (1.17%) Law
7 9 (1.17%) Retail
8 6 (0.78%) Dutch Language
9 5 (0.65%) Financial Institution
9 5 (0.65%) Pharmaceutical
10 4 (0.52%) Electronics
10 4 (0.52%) French Language
10 4 (0.52%) German Language
11 2 (0.26%) Italian Language
11 2 (0.26%) Military
11 2 (0.26%) Portuguese Language
11 2 (0.26%) Spanish Language
12 1 (0.13%) Banking
Libraries, Frameworks & Software Standards
1 17 (2.21%) CSS
1 17 (2.21%) HTML
2 11 (1.43%) .NET
3 7 (0.91%) XML
4 5 (0.65%) Web Services
5 3 (0.39%) ASP.NET
6 2 (0.26%) COM
6 2 (0.26%) Silverlight
7 1 (0.13%) STL
Miscellaneous
1 47 (6.11%) Computer Science
2 32 (4.16%) Driving Licence
3 25 (3.25%) Analytical Skills
4 23 (2.99%) Blackberry
5 20 (2.60%) iPhone
6 17 (2.21%) Data Centre
7 10 (1.30%) iPad
8 9 (1.17%) PDA
8 9 (1.17%) Smartphone
9 8 (1.04%) Cyberthreat
10 7 (0.91%) EPoS
11 6 (0.78%) Clustering
11 6 (0.78%) Hybrid Cloud
12 5 (0.65%) AS400
12 5 (0.65%) Management Information System
12 5 (0.65%) Video Conferencing
13 4 (0.52%) Fat Client
13 4 (0.52%) Hedge funds
13 4 (0.52%) Thin Client
14 3 (0.39%) Mobile App
Operating Systems
1 591 (76.85%) Windows
2 302 (39.27%) Windows Server
3 165 (21.46%) Windows 7
4 151 (19.64%) Windows Server 2012
5 149 (19.38%) Windows Server 2008
6 127 (16.51%) Windows 10
7 93 (12.09%) Windows 8
8 70 (9.10%) Linux
9 31 (4.03%) Android
10 26 (3.38%) Windows Server 2003
11 23 (2.99%) Apple iOS
12 22 (2.86%) Windows XP
13 20 (2.60%) Ubuntu
14 13 (1.69%) Mac OS X
15 12 (1.56%) CentOS
16 7 (0.91%) Mac OS
17 4 (0.52%) Red Hat Enterprise Linux
18 3 (0.39%) Windows 2000 Server
18 3 (0.39%) Windows Vista
19 2 (0.26%) Debian
Processes & Methodologies
1 130 (16.91%) ITIL
2 41 (5.33%) CRM
3 31 (4.03%) Time Management
4 28 (3.64%) Disaster Recovery
5 23 (2.99%) ERP
6 22 (2.86%) Mentoring
6 22 (2.86%) Service Delivery
7 20 (2.60%) Asset Management
8 19 (2.47%) Incident Management
9 18 (2.34%) Problem Management
10 16 (2.08%) Patch Management
10 16 (2.08%) Project Management
11 15 (1.95%) Network Monitoring
12 14 (1.82%) ITIL V3
13 13 (1.69%) Analytics
13 13 (1.69%) Proactive Monitoring
14 12 (1.56%) Web Analytics
15 11 (1.43%) Mathematics
16 10 (1.30%) Agile Software Development
16 10 (1.30%) Document Management
Programming Languages
1 124 (16.12%) SQL
2 21 (2.73%) PowerShell
3 20 (2.60%) JavaScript
4 9 (1.17%) C#
5 8 (1.04%) Java
6 7 (0.91%) Bash Shell
7 6 (0.78%) C
8 5 (0.65%) C++
9 4 (0.52%) PL/SQL
9 4 (0.52%) T-SQL
10 1 (0.13%) PHP
10 1 (0.13%) Python
10 1 (0.13%) Shell Script
10 1 (0.13%) VB
Qualifications
1 86 (11.18%) Degree
2 71 (9.23%) Microsoft Certification
3 47 (6.11%) MCSE
4 38 (4.94%) Cisco Certification
5 35 (4.55%) MCP
6 33 (4.29%) A+ Certification
7 32 (4.16%) CCNA
8 30 (3.90%) MCSA
9 20 (2.60%) Computer Science Degree
10 18 (2.34%) DBS Check
11 10 (1.30%) CCNP
12 9 (1.17%) ITIL Certification
13 8 (1.04%) Security Cleared
14 7 (0.91%) Network+ Certification
15 6 (0.78%) MCITP
16 5 (0.65%) SC Cleared
17 4 (0.52%) Numerate Degree
18 3 (0.39%) HNC
18 3 (0.39%) MOS
18 3 (0.39%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 57 (7.41%) SLA
2 5 (0.65%) ISO/IEC 27001
2 5 (0.65%) QA
3 3 (0.39%) ISO 9001
3 3 (0.39%) Sarbanes-Oxley
4 1 (0.13%) PMO
System Software
1 448 (58.26%) Active Directory
2 86 (11.18%) Hyper-V
3 79 (10.27%) VMware Infrastructure
4 24 (3.12%) vSphere
5 16 (2.08%) VirtualBox
6 13 (1.69%) Virtual Machines
7 10 (1.30%) Terminal Services
8 8 (1.04%) VMware ESXi
9 6 (0.78%) Virtual Servers
10 4 (0.52%) Terminal Server
10 4 (0.52%) XenApp
11 3 (0.39%) Microsoft Virtual Server
12 2 (0.26%) Virtual Desktop
13 1 (0.13%) Firmware
13 1 (0.13%) KVM
13 1 (0.13%) VMware Workstation
Systems Management
1 69 (8.97%) SCCM
2 12 (1.56%) Backup Exec
2 12 (1.56%) SCOM
3 6 (0.78%) SCVMM
3 6 (0.78%) Systems Management Server (SMS)
3 6 (0.78%) vCenter Server
4 2 (0.26%) Nagios
4 2 (0.26%) Packer
4 2 (0.26%) Simpana
4 2 (0.26%) TeamSite
5 1 (0.13%) cPanel
5 1 (0.13%) Failover Clustering
5 1 (0.13%) Microsoft Intune
5 1 (0.13%) NetBackup
5 1 (0.13%) WSUS
Vendors
1 353 (45.90%) Microsoft
2 173 (22.50%) VMware
3 86 (11.18%) Cisco
4 58 (7.54%) Citrix
5 46 (5.98%) Apple
6 28 (3.64%) Google
7 21 (2.73%) HP
8 17 (2.21%) SAP
9 12 (1.56%) Omniture
10 11 (1.43%) Veeam
11 10 (1.30%) Sage
12 8 (1.04%) Dell
12 8 (1.04%) LogRhythm
13 7 (0.91%) Oracle
14 6 (0.78%) Sophos
15 5 (0.65%) Adobe
15 5 (0.65%) IBM
15 5 (0.65%) Juniper
16 4 (0.52%) Cognos
16 4 (0.52%) Epicor