IT Support Jobs in the South East

IT Support
England > South East

The median IT Support salary in the South East is £29,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 73 154 203
Rank change year-on-year +81 +49 +2
Permanent jobs requiring an IT Support 489 243 398
As % of all permanent jobs advertised in the South East 3.24% 2.10% 1.80%
As % of the Job Titles category 3.44% 2.29% 1.89%
Number of salaries quoted 428 176 369
10th Percentile £20,000 £23,250 £21,700
25th Percentile £24,000 £25,734 £23,750
Median annual salary (50th Percentile) £29,000 £30,000 £28,000
Median % change year-on-year -3.33% +7.14% -
75th Percentile £35,000 £33,750 £33,750
90th Percentile £43,750 £45,625 £40,100
England median annual salary £29,000 £32,000 £30,000
% change year-on-year -9.38% +6.67% +7.14%

All Permanent IT Job Vacancies
South East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 14,224 10,599 21,077
% of permanent jobs with a recognized job title 94.24% 91.47% 95.52%
Number of salaries quoted 9,733 7,232 12,510
10th Percentile £29,000 £30,000 £30,000
25th Percentile £37,500 £40,000 £40,463
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £70,000 £70,000
90th Percentile £80,000 £83,750 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing IT Support in the South East.

Salary trend for IT Support in the South East

IT Support
Salary Histogram in the South East

Salary distribution for jobs citing IT Support in the South East over the 6 months to 26 July 2024.

Salary histogram for IT Support in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South East region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +84 192 £30,000 -7.69% 26
Oxfordshire +47 101 £32,000 +4.92% 8
Hampshire -8 89 £27,500 +7.84% 14
Surrey 0 64 £32,500 -4.41% 7
Kent +11 52 £28,000 +5.66% 7
Berkshire +26 50 £27,000 -21.74% 8
Buckinghamshire +23 41 £30,000 -7.69% 10
East Sussex +49 39 £24,500 -18.33% 14
West Sussex +51 38 £27,500 -8.33% 5
Sussex - 10 £22,000 - 1
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 26 July 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support in the job title.

1 234 (47.85%) Microsoft
2 230 (47.03%) Windows
2 230 (47.03%) Microsoft 365
3 178 (36.40%) Customer Service
4 140 (28.63%) Active Directory
4 140 (28.63%) Social Skills
5 103 (21.06%) Azure
6 93 (19.02%) Firewall
7 92 (18.81%) Windows Server
8 91 (18.61%) Problem-Solving
9 90 (18.40%) Microsoft Office
10 79 (16.16%) Windows 10
11 66 (13.50%) Microsoft Exchange
12 57 (11.66%) SharePoint
13 53 (10.84%) SQL
14 52 (10.63%) Degree
15 49 (10.02%) Cisco
15 49 (10.02%) VMware
16 45 (9.20%) ITIL
17 43 (8.79%) Entra ID
18 40 (8.18%) Citrix
19 39 (7.98%) Service Delivery
19 39 (7.98%) Cybersecurity
20 38 (7.77%) DNS
21 35 (7.16%) SQL Server
21 35 (7.16%) Wi-Fi
21 35 (7.16%) VMware Infrastructure
22 33 (6.75%) Veeam
23 32 (6.54%) Incident Management
24 31 (6.34%) TCP/IP

IT Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (13.50%) Microsoft Exchange
2 57 (11.66%) SharePoint
3 4 (0.82%) Exchange Server 2000
4 3 (0.61%) Exchange Server 2013
5 1 (0.20%) Apache
5 1 (0.20%) IIS
5 1 (0.20%) Tomcat
Applications
1 90 (18.40%) Microsoft Office
2 30 (6.13%) Microsoft Excel
3 2 (0.41%) Microsoft PowerPoint
4 1 (0.20%) Spreadsheet
Business Applications
1 5 (1.02%) Sage X3
2 3 (0.61%) Dynamics CRM
2 3 (0.61%) Dynamics GP
Cloud Services
1 230 (47.03%) Microsoft 365
2 103 (21.06%) Azure
3 43 (8.79%) Entra ID
4 28 (5.73%) OneDrive
5 16 (3.27%) AWS
6 7 (1.43%) WhatsApp
7 6 (1.23%) Google Workspace
7 6 (1.23%) iTunes
8 5 (1.02%) Mimecast
9 4 (0.82%) Dynamics 365
10 2 (0.41%) Cloud Computing
10 2 (0.41%) Power Platform
11 1 (0.20%) IaaS
11 1 (0.20%) PaaS
11 1 (0.20%) SaaS
Communications & Networking
1 93 (19.02%) Firewall
2 38 (7.77%) DNS
3 35 (7.16%) Wi-Fi
4 31 (6.34%) TCP/IP
5 29 (5.93%) Wireless
6 28 (5.73%) VPN
7 23 (4.70%) DHCP
8 15 (3.07%) VoIP
9 14 (2.86%) VLAN
10 10 (2.04%) WAN
11 9 (1.84%) SSL
12 7 (1.43%) LAN
12 7 (1.43%) Network Security
13 5 (1.02%) Cisco IOS
13 5 (1.02%) Remote Desktop
13 5 (1.02%) SAN
13 5 (1.02%) SD-WAN
13 5 (1.02%) Structured Cabling
13 5 (1.02%) Unified Communications
13 5 (1.02%) Wireless Security
Database & Business Intelligence
1 35 (7.16%) SQL Server
2 3 (0.61%) MySQL
3 2 (0.41%) Power BI
Development Applications
1 3 (0.61%) JIRA
2 1 (0.20%) Hudson
2 1 (0.20%) Jenkins
General
1 140 (28.63%) Social Skills
2 29 (5.93%) Law
3 24 (4.91%) Finance
4 22 (4.50%) Telecoms
5 16 (3.27%) Documentation Skills
6 15 (3.07%) Analytical Skills
7 13 (2.66%) Inclusion and Diversity
8 10 (2.04%) Organisational Skills
9 9 (1.84%) Legal
10 8 (1.64%) Back Office
10 8 (1.64%) Games
10 8 (1.64%) Manufacturing
11 7 (1.43%) Automotive
11 7 (1.43%) Retail
12 6 (1.23%) Advertising
13 5 (1.02%) French Language
13 5 (1.02%) German Language
13 5 (1.02%) Public Sector
14 4 (0.82%) Pharmaceutical
15 3 (0.61%) Aviation
Libraries, Frameworks & Software Standards
1 5 (1.02%) .NET
2 3 (0.61%) React
3 2 (0.41%) Kafka
4 1 (0.20%) EDI
4 1 (0.20%) LAMP
4 1 (0.20%) Software Packaging
4 1 (0.20%) Web Services
Miscellaneous
1 28 (5.73%) Driving Licence
2 20 (4.09%) Self-Motivation
3 15 (3.07%) Replication
4 10 (2.04%) Management Information System
5 7 (1.43%) Onboarding
6 6 (1.23%) CCTV
7 5 (1.02%) Data Protection Act
7 5 (1.02%) IPTV
7 5 (1.02%) Low-Code
7 5 (1.02%) NHS
7 5 (1.02%) PACS
7 5 (1.02%) Smartphone
8 4 (0.82%) Client/Server
8 4 (0.82%) Data Centre
8 4 (0.82%) Life Science
9 2 (0.41%) Blackberry
9 2 (0.41%) Clustering
9 2 (0.41%) EPoS
10 1 (0.20%) Analytical Mindset
10 1 (0.20%) Educational Technology
Operating Systems
1 230 (47.03%) Windows
2 92 (18.81%) Windows Server
3 79 (16.16%) Windows 10
4 18 (3.68%) Linux
5 17 (3.48%) Windows Server 2019
6 15 (3.07%) Apple iOS
7 12 (2.45%) Android
7 12 (2.45%) Windows Server 2016
8 11 (2.25%) Mac OS
9 6 (1.23%) Windows Server 2008
10 5 (1.02%) Mac OS X
10 5 (1.02%) Red Hat Enterprise Linux
11 4 (0.82%) Windows 7
11 4 (0.82%) Windows Server 2012
12 3 (0.61%) Ubuntu
13 2 (0.41%) Unix
13 2 (0.41%) Windows Mobile
14 1 (0.20%) Windows Server 2003
Processes & Methodologies
1 178 (36.40%) Customer Service
2 91 (18.61%) Problem-Solving
3 45 (9.20%) ITIL
4 39 (7.98%) Cybersecurity
4 39 (7.98%) Service Delivery
5 32 (6.54%) Incident Management
6 27 (5.52%) Mathematics
7 25 (5.11%) Change Control
8 18 (3.68%) Multi-Factor Authentication
8 18 (3.68%) Time Management
9 17 (3.48%) Change Management
10 16 (3.27%) Continuous Improvement
10 16 (3.27%) Project Management
11 15 (3.07%) ERP
11 15 (3.07%) Service Management
12 14 (2.86%) Asset Management
12 14 (2.86%) Customer Experience
12 14 (2.86%) Problem Management
13 13 (2.66%) Agile
13 13 (2.66%) ITSM
Programming Languages
1 53 (10.84%) SQL
2 13 (2.66%) PowerShell
3 2 (0.41%) C#
3 2 (0.41%) Python
4 1 (0.20%) C
4 1 (0.20%) COBOL
4 1 (0.20%) PHP
Qualifications
1 52 (10.63%) Degree
2 17 (3.48%) CCNA
2 17 (3.48%) Cisco Certification
3 16 (3.27%) Microsoft Certification
4 12 (2.45%) Network+ Certification
5 8 (1.64%) A+ Certification
5 8 (1.64%) ITIL Foundation Certificate
6 6 (1.23%) Azure Certification
6 6 (1.23%) DBS Check
7 5 (1.02%) AWS Certification
7 5 (1.02%) MCSE
8 4 (0.82%) Computer Science Degree
8 4 (0.82%) MCSA
9 3 (0.61%) CCNP
9 3 (0.61%) ITIL Certification
9 3 (0.61%) Master's Degree
10 2 (0.41%) CompTIA Security+
10 2 (0.41%) HND
10 2 (0.41%) MCITP
10 2 (0.41%) MCP
Quality Assurance & Compliance
1 15 (3.07%) SLA
2 9 (1.84%) GDPR
3 6 (1.23%) QA
4 3 (0.61%) ISO/IEC 27001
5 2 (0.41%) NIST
5 2 (0.41%) PMO
6 1 (0.20%) Cyber Essentials
6 1 (0.20%) Cyber Essentials PLUS
System Software
1 140 (28.63%) Active Directory
2 35 (7.16%) VMware Infrastructure
3 17 (3.48%) Hyper-V
4 11 (2.25%) Virtual Desktop
5 5 (1.02%) Docker
6 1 (0.20%) vSphere
6 1 (0.20%) XenApp
Systems Management
1 24 (4.91%) Microsoft Intune
2 9 (1.84%) SCCM
3 5 (1.02%) Cisco CUCM
3 5 (1.02%) ServiceCenter
4 3 (0.61%) Kubernetes
5 2 (0.41%) WSUS
6 1 (0.20%) Autotask
6 1 (0.20%) Backup Exec
6 1 (0.20%) Failover Clustering
6 1 (0.20%) Jamf Pro
6 1 (0.20%) NetCrunch
Vendors
1 234 (47.85%) Microsoft
2 49 (10.02%) Cisco
2 49 (10.02%) VMware
3 40 (8.18%) Citrix
4 33 (6.75%) Veeam
5 15 (3.07%) Google
6 12 (2.45%) Apple
7 9 (1.84%) Draytek
8 8 (1.64%) HP
8 8 (1.64%) Sage
9 6 (1.23%) Aruba
9 6 (1.23%) Dell
9 6 (1.23%) Fortinet
9 6 (1.23%) Meraki
9 6 (1.23%) Palo Alto
9 6 (1.23%) Sophos
10 5 (1.02%) Adobe
10 5 (1.02%) Avaya
10 5 (1.02%) Bloomberg
10 5 (1.02%) Red Hat