Period
to

The median annual salary for an IT Support was £28,000 in advertised job vacancies in the South East during the 6 months to 8 August 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > South East
6 months to
8 Aug 2022
Same period 2021 Same period 2020
Rank 199 211 167
Rank change year-on-year +12 -44 -33
Permanent jobs requiring an IT Support 381 267 188
As % of all permanent jobs advertised in the South East 1.75% 1.61% 1.69%
As % of the Job Titles category 1.87% 1.72% 1.76%
Number of salaries quoted 354 234 178
10th Percentile £22,500 £19,325 £20,275
25th Percentile £24,250 £24,000 £24,000
Median annual salary (50th Percentile) £28,000 £28,000 £28,725
Median % change year-on-year - -2.52% +6.39%
75th Percentile £33,750 £35,000 £34,875
90th Percentile £40,000 £42,425 £44,050
England median annual salary £30,000 £28,500 £30,000
% change year-on-year +5.26% -5.00% +9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 20,418 15,530 10,653
% of permanent IT jobs with a recognized job title 93.73% 93.53% 95.71%
Number of salaries quoted 12,195 11,272 8,769
10th Percentile £30,000 £31,250 £30,000
25th Percentile £40,500 £38,750 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - +5.26%
75th Percentile £70,000 £65,000 £63,750
90th Percentile £82,500 £77,500 £75,000
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing IT Support in the South East.

Salary trend for IT Support in the South East

IT Support
Salary Histogram in the South East

Salary distribution for jobs citing IT Support in the South East over the 6 months to 8 August 2022.

Salary histogram for IT Support in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South East region over the 6 months to 8 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +21 115 £29,000 +0.87% 36
Hampshire +43 106 £29,000 +5.45% 15
Surrey -28 73 £26,250 -6.25% 19
Berkshire +38 67 £30,000 -7.69% 15
Kent -46 33 £29,000 -15.94% 14
Oxfordshire -15 27 £28,000 +1.82% 5
West Sussex -28 24 £28,500 +14.00% 1
Buckinghamshire -28 21 £27,500 - 16
East Sussex -7 18 £28,000 -13.85% 7
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 8 August 2022, IT Support job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support in the job title.

1 228 (59.84%) Windows
2 174 (45.67%) Microsoft 365
3 161 (42.26%) Active Directory
4 152 (39.90%) Microsoft
5 143 (37.53%) Social Skills
6 109 (28.61%) Windows Server
7 108 (28.35%) Windows 10
8 87 (22.83%) Microsoft Office
9 73 (19.16%) ITIL
10 67 (17.59%) Azure
11 65 (17.06%) Problem-Solving
12 56 (14.70%) SQL
13 55 (14.44%) DNS
14 52 (13.65%) Degree
15 51 (13.39%) Firewall
16 46 (12.07%) DHCP
17 42 (11.02%) Linux
18 40 (10.50%) SharePoint
19 37 (9.71%) TCP/IP
20 36 (9.45%) VMware
21 35 (9.19%) SLA
22 32 (8.40%) Service Delivery
23 31 (8.14%) Microsoft Certification
24 30 (7.87%) Mentoring
25 29 (7.61%) WAN
25 29 (7.61%) Hyper-V
26 28 (7.35%) VLAN
27 27 (7.09%) LAN
27 27 (7.09%) SQL Server
28 26 (6.82%) Internet

IT Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (10.50%) SharePoint
2 22 (5.77%) MS Exchange
3 3 (0.79%) Exchange Server 2013
4 2 (0.52%) Apache
4 2 (0.52%) Exchange Server 2010
5 1 (0.26%) Office Communications Server
5 1 (0.26%) Skype for Business
Applications
1 87 (22.83%) Microsoft Office
2 16 (4.20%) Microsoft Excel
3 11 (2.89%) Microsoft PowerPoint
4 2 (0.52%) AutoCAD
4 2 (0.52%) Microsoft Project
Business Applications
1 2 (0.52%) Visualfiles
Cloud Services
1 174 (45.67%) Microsoft 365
2 67 (17.59%) Azure
3 14 (3.67%) Azure Active Directory
4 12 (3.15%) AWS
5 7 (1.84%) OneDrive
6 6 (1.57%) GCP
7 5 (1.31%) Linode
8 4 (1.05%) SaaS
9 2 (0.52%) Adobe Creative Cloud
9 2 (0.52%) IaaS
9 2 (0.52%) PaaS
9 2 (0.52%) Power Automate
9 2 (0.52%) Power Platform
10 1 (0.26%) Cloud Computing
10 1 (0.26%) PowerApps
10 1 (0.26%) ShareGate
Communications & Networking
1 55 (14.44%) DNS
2 51 (13.39%) Firewall
3 46 (12.07%) DHCP
4 37 (9.71%) TCP/IP
5 29 (7.61%) WAN
6 28 (7.35%) VLAN
7 27 (7.09%) LAN
8 26 (6.82%) Internet
9 25 (6.56%) Wi-Fi
10 23 (6.04%) VPN
11 19 (4.99%) Wireless
12 14 (3.67%) Remote Desktop
13 12 (3.15%) VoIP
14 6 (1.57%) SAN
15 5 (1.31%) WLAN
16 4 (1.05%) BGP
16 4 (1.05%) LTE
16 4 (1.05%) NAS
17 3 (0.79%) SD-WAN
17 3 (0.79%) SSL
Database & Business Intelligence
1 27 (7.09%) SQL Server
2 5 (1.31%) Geospatial Data
2 5 (1.31%) GIS
3 3 (0.79%) Big Data
4 2 (0.52%) Amazon RDS
4 2 (0.52%) Elasticsearch
4 2 (0.52%) PostgreSQL
4 2 (0.52%) Power BI
5 1 (0.26%) Electronic Patient Records
5 1 (0.26%) SQL Server Integration Services
Development Applications
1 7 (1.84%) JIRA
2 1 (0.26%) Octopus Deploy
General
1 143 (37.53%) Social Skills
2 19 (4.99%) Retail
3 17 (4.46%) Analytical Skills
4 16 (4.20%) Finance
5 14 (3.67%) Legal
5 14 (3.67%) Marketing
6 11 (2.89%) Advertising
7 8 (2.10%) Telecoms
8 4 (1.05%) Automotive
8 4 (1.05%) Inclusion and Diversity
8 4 (1.05%) Law
8 4 (1.05%) Manufacturing
8 4 (1.05%) Organisational Skills
8 4 (1.05%) Public Sector
9 2 (0.52%) Aviation
9 2 (0.52%) Banking
10 1 (0.26%) Digital Economy
10 1 (0.26%) Documentation Skills
10 1 (0.26%) Publishing
10 1 (0.26%) Social Science
Libraries, Frameworks & Software Standards
1 20 (5.25%) CSS
1 20 (5.25%) HTML
2 5 (1.31%) .NET
3 3 (0.79%) XMPP
4 2 (0.52%) Web Services
4 2 (0.52%) X-Windows
5 1 (0.26%) LDAP
Miscellaneous
1 15 (3.94%) Driving Licence
2 13 (3.41%) Self-Motivation
3 8 (2.10%) Linux Command Line
4 6 (1.57%) Management Information System
4 6 (1.57%) User Experience
5 5 (1.31%) Data Centre
5 5 (1.31%) IoT
5 5 (1.31%) iPad
5 5 (1.31%) iPhone
6 4 (1.05%) Blackberry
6 4 (1.05%) NHS
7 3 (0.79%) Blockchain
7 3 (0.79%) Enterprise Software
7 3 (0.79%) Video Conferencing
8 2 (0.52%) BYOD
8 2 (0.52%) CCTV
8 2 (0.52%) Digital Media
8 2 (0.52%) Mobile App
8 2 (0.52%) Public Cloud
9 1 (0.26%) Biotechnology
Operating Systems
1 228 (59.84%) Windows
2 109 (28.61%) Windows Server
3 108 (28.35%) Windows 10
4 42 (11.02%) Linux
5 23 (6.04%) Windows Server 2016
6 21 (5.51%) Android
7 17 (4.46%) Windows 7
8 16 (4.20%) Windows Server 2012
9 15 (3.94%) Windows Server 2019
10 14 (3.67%) Apple iOS
11 13 (3.41%) Windows Server 2008
12 10 (2.62%) Mac OS
13 6 (1.57%) Red Hat Enterprise Linux
14 5 (1.31%) Windows 8
15 3 (0.79%) Windows Server 2003
15 3 (0.79%) Windows Vista
15 3 (0.79%) Windows XP
16 2 (0.52%) Amazon Linux
16 2 (0.52%) Ubuntu
16 2 (0.52%) Unix
Processes & Methodologies
1 73 (19.16%) ITIL
2 65 (17.06%) Problem-Solving
3 32 (8.40%) Service Delivery
4 30 (7.87%) Mentoring
5 24 (6.30%) Agile
6 18 (4.72%) ITSM
7 16 (4.20%) Disaster Recovery
8 15 (3.94%) Service Management
9 14 (3.67%) Incident Management
9 14 (3.67%) Mobile Device Management
10 13 (3.41%) Business Continuity
11 12 (3.15%) Asset Management
11 12 (3.15%) Digital Marketing
12 10 (2.62%) Coaching
12 10 (2.62%) Collaborative Working
12 10 (2.62%) Computer Science
12 10 (2.62%) Continuous Improvement
12 10 (2.62%) CRM
12 10 (2.62%) Task Automation
13 9 (2.36%) Preventative Maintenance
Programming Languages
1 56 (14.70%) SQL
2 23 (6.04%) C#
3 20 (5.25%) PowerShell
4 5 (1.31%) Bash
4 5 (1.31%) Python
4 5 (1.31%) Shell Script
5 3 (0.79%) VBA
6 2 (0.52%) C
6 2 (0.52%) COBOL
7 1 (0.26%) Java
7 1 (0.26%) JavaScript
Qualifications
1 52 (13.65%) Degree
2 31 (8.14%) Microsoft Certification
3 19 (4.99%) MCP
4 15 (3.94%) MCSE
5 13 (3.41%) DBS Check
6 12 (3.15%) MCSA
7 11 (2.89%) ITIL Certification
8 10 (2.62%) A+ Certification
9 9 (2.36%) Computer Science Degree
10 8 (2.10%) BPSS Clearance
11 7 (1.84%) Cisco Certification
11 7 (1.84%) Security Cleared
12 6 (1.57%) CCNA
12 6 (1.57%) HNC
12 6 (1.57%) HND
13 4 (1.05%) ACSP
14 3 (0.79%) SC Cleared
14 3 (0.79%) VMware Certified Professional (VCP)
15 2 (0.52%) MCITP
15 2 (0.52%) MCTS
Quality Assurance & Compliance
1 35 (9.19%) SLA
2 9 (2.36%) ISO/IEC 27001
3 4 (1.05%) Sarbanes-Oxley
4 3 (0.79%) GDPR
5 2 (0.52%) Cyber Essentials
5 2 (0.52%) GRC
6 1 (0.26%) ISO 9001
6 1 (0.26%) PCI DSS
System Software
1 161 (42.26%) Active Directory
2 29 (7.61%) Hyper-V
3 15 (3.94%) VMware Infrastructure
4 3 (0.79%) VMware ESXi
4 3 (0.79%) vSphere
5 2 (0.52%) VMware Workstation
6 1 (0.26%) Firmware
6 1 (0.26%) Virtual Machines
6 1 (0.26%) Virtual Servers
Systems Management
1 25 (6.56%) SCCM
2 21 (5.51%) Microsoft Intune
3 4 (1.05%) Backup Exec
3 4 (1.05%) Jamf Pro
4 3 (0.79%) Autotask
4 3 (0.79%) ZABBIX
5 2 (0.52%) Cisco CUCM
5 2 (0.52%) Cisco UCCX
5 2 (0.52%) Grafana
5 2 (0.52%) Kibana
5 2 (0.52%) Nessus
5 2 (0.52%) Prometheus
5 2 (0.52%) vCenter Server
6 1 (0.26%) AirWatch
6 1 (0.26%) Nagios
6 1 (0.26%) Terraform
Vendors
1 152 (39.90%) Microsoft
2 36 (9.45%) VMware
3 24 (6.30%) Cisco
4 22 (5.77%) Apple
5 13 (3.41%) Google
5 13 (3.41%) HP
6 11 (2.89%) Citrix
7 10 (2.62%) Sophos
8 9 (2.36%) Veeam
9 6 (1.57%) Palo Alto
9 6 (1.57%) Red Hat
10 5 (1.31%) WatchGuard
11 4 (1.05%) arcserve
11 4 (1.05%) Isilon
11 4 (1.05%) Meraki
11 4 (1.05%) ProCurve
11 4 (1.05%) Salesforce.com
12 3 (0.79%) SAP
12 3 (0.79%) ServiceNow
12 3 (0.79%) SolarWinds