IT Support Jobs in the South East

IT Support
England > South East

The median IT Support salary in the South East is £30,000 per year according to job vacancies posted during the 6 months to 20 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 Apr 2024
Same period 2023 Same period 2022
Rank 55 134 165
Rank change year-on-year +79 +31 -5
Permanent jobs requiring an IT Support 688 392 438
As % of all permanent jobs advertised in the South East 4.17% 2.58% 2.23%
As % of the Job Titles category 4.44% 2.84% 2.32%
Number of salaries quoted 632 252 401
10th Percentile £21,250 £22,750 £20,700
25th Percentile £25,000 £25,750 £23,500
Median annual salary (50th Percentile) £30,000 £29,607 £28,500
Median % change year-on-year +1.33% +3.88% +3.64%
75th Percentile £38,750 £35,000 £33,750
90th Percentile £43,750 £43,400 £43,250
England median annual salary £29,000 £31,000 £29,000
% change year-on-year -6.45% +6.90% +3.57%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,497 13,798 18,903
% of permanent jobs with a recognized job title 93.89% 90.71% 96.33%
Number of salaries quoted 11,254 8,668 12,686
10th Percentile £27,325 £29,750 £30,000
25th Percentile £35,750 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £64,750 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,500 £60,000
% change year-on-year -11.57% +0.83% +9.09%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing IT Support in the South East.

Salary trend for IT Support in the South East

IT Support
Salary Histogram in the South East

Salary distribution for jobs citing IT Support in the South East over the 6 months to 20 April 2024.

Salary histogram for IT Support in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South East region over the 6 months to 20 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +60 277 £32,000 +1.59% 52
Hampshire +34 141 £29,000 +5.45% 14
Oxfordshire +59 130 £37,000 +14.73% 23
Berkshire +23 83 £27,000 -5.26% 6
Surrey +28 70 £32,500 - 11
East Sussex +56 68 £25,000 -41.18% 4
Buckinghamshire +9 64 £29,875 -8.08% 23
Kent +1 64 £25,000 -5.66% 9
West Sussex +74 50 £30,000 +27.66% 9
Sussex - 7 £22,000 -
Middlesex - 7 £27,500 -
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 20 April 2024, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support in the job title.

1 394 (57.27%) Microsoft 365
2 344 (50.00%) Windows
3 327 (47.53%) Microsoft
4 248 (36.05%) Customer Service
5 225 (32.70%) Active Directory
6 220 (31.98%) Social Skills
7 167 (24.27%) Azure
8 154 (22.38%) Windows Server
9 148 (21.51%) Firewall
10 140 (20.35%) Problem-Solving
11 137 (19.91%) Microsoft Office
12 112 (16.28%) Microsoft Exchange
13 108 (15.70%) Windows 10
14 94 (13.66%) SQL
15 86 (12.50%) Degree
16 81 (11.77%) VMware
17 78 (11.34%) ITIL
18 72 (10.47%) SharePoint
19 67 (9.74%) DNS
20 61 (8.87%) VMware Infrastructure
21 57 (8.28%) Cisco
22 56 (8.14%) TCP/IP
23 55 (7.99%) Entra ID
24 53 (7.70%) VPN
25 51 (7.41%) Service Delivery
26 50 (7.27%) DHCP
27 49 (7.12%) Driving Licence
27 49 (7.12%) Cybersecurity
28 47 (6.83%) Hyper-V
29 45 (6.54%) Citrix

IT Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 112 (16.28%) Microsoft Exchange
2 72 (10.47%) SharePoint
3 9 (1.31%) IIS
4 6 (0.87%) Exchange Server 2000
5 3 (0.44%) Exchange Server 2013
6 1 (0.15%) Apache
6 1 (0.15%) CMS
6 1 (0.15%) Confluence
6 1 (0.15%) Tomcat
Applications
1 137 (19.91%) Microsoft Office
2 41 (5.96%) Microsoft Excel
3 3 (0.44%) Spreadsheet
4 1 (0.15%) AutoCAD
Business Applications
1 5 (0.73%) Dynamics CRM
1 5 (0.73%) Dynamics GP
1 5 (0.73%) Sage X3
Cloud Services
1 394 (57.27%) Microsoft 365
2 167 (24.27%) Azure
3 55 (7.99%) Entra ID
4 30 (4.36%) OneDrive
5 26 (3.78%) AWS
6 18 (2.62%) Mimecast
7 9 (1.31%) WhatsApp
8 8 (1.16%) Dynamics 365
9 6 (0.87%) Google Workspace
10 5 (0.73%) iTunes
11 4 (0.58%) Power Platform
12 3 (0.44%) IaaS
13 2 (0.29%) GCP
13 2 (0.29%) PaaS
13 2 (0.29%) Power Automate
13 2 (0.29%) Rubrik
13 2 (0.29%) SaaS
14 1 (0.15%) Cloud Computing
Communications & Networking
1 148 (21.51%) Firewall
2 67 (9.74%) DNS
3 56 (8.14%) TCP/IP
4 53 (7.70%) VPN
5 50 (7.27%) DHCP
6 44 (6.40%) Wireless
7 43 (6.25%) VLAN
8 39 (5.67%) Wi-Fi
9 34 (4.94%) VoIP
10 23 (3.34%) WAN
11 20 (2.91%) LAN
12 15 (2.18%) SAN
13 14 (2.03%) Unified Communications
14 13 (1.89%) SSL
15 11 (1.60%) NAS
15 11 (1.60%) Network Security
16 10 (1.45%) Broadband
16 10 (1.45%) Remote Desktop
17 8 (1.16%) FTP
18 6 (0.87%) Internet
Database & Business Intelligence
1 43 (6.25%) SQL Server
2 9 (1.31%) MySQL
3 5 (0.73%) Oracle Database
3 5 (0.73%) SQL Server Integration Services
4 4 (0.58%) Power BI
5 2 (0.29%) MongoDB
5 2 (0.29%) SAP HANA
Development Applications
1 10 (1.45%) JIRA
2 2 (0.29%) Hudson
3 1 (0.15%) Jenkins
General
1 220 (31.98%) Social Skills
2 45 (6.54%) Finance
3 32 (4.65%) Analytical Skills
3 32 (4.65%) Law
4 26 (3.78%) Legal
5 24 (3.49%) Inclusion and Diversity
6 21 (3.05%) Telecoms
7 19 (2.76%) Documentation Skills
8 12 (1.74%) Games
9 11 (1.60%) Back Office
9 11 (1.60%) Manufacturing
10 9 (1.31%) Organisational Skills
10 9 (1.31%) Public Sector
11 8 (1.16%) Automotive
12 7 (1.02%) Retail
13 6 (0.87%) Marketing
14 4 (0.58%) Advertising
14 4 (0.58%) German Language
14 4 (0.58%) Pharmaceutical
15 3 (0.44%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (0.73%) Kafka
2 4 (0.58%) .NET
3 3 (0.44%) EDI
3 3 (0.44%) React
4 2 (0.29%) Software Packaging
5 1 (0.15%) LAMP
5 1 (0.15%) LDAP
Miscellaneous
1 49 (7.12%) Driving Licence
2 20 (2.91%) Replication
3 18 (2.62%) Management Information System
3 18 (2.62%) Onboarding
3 18 (2.62%) Self-Motivation
4 11 (1.60%) CCTV
5 8 (1.16%) Smartphone
6 5 (0.73%) Apple TV
6 5 (0.73%) Client/Server
6 5 (0.73%) Educational Technology
6 5 (0.73%) e-Learning
6 5 (0.73%) iPad
6 5 (0.73%) Low-Code
6 5 (0.73%) Video Conferencing
7 4 (0.58%) Analytical Mindset
7 4 (0.58%) Distributed Computing
7 4 (0.58%) IPTV
7 4 (0.58%) Life Science
8 3 (0.44%) Data Centre
8 3 (0.44%) Enterprise Software
Operating Systems
1 344 (50.00%) Windows
2 154 (22.38%) Windows Server
3 108 (15.70%) Windows 10
4 36 (5.23%) Linux
5 29 (4.22%) Android
6 27 (3.92%) Windows Server 2016
7 26 (3.78%) Windows Server 2019
8 22 (3.20%) Apple iOS
9 16 (2.33%) Mac OS
10 9 (1.31%) Windows Server 2012
11 8 (1.16%) Windows Server 2008
12 7 (1.02%) Windows 7
13 6 (0.87%) Mac OS X
14 5 (0.73%) Red Hat Enterprise Linux
14 5 (0.73%) Unix
15 2 (0.29%) Windows Server 2003
16 1 (0.15%) Windows Mobile
Processes & Methodologies
1 248 (36.05%) Customer Service
2 140 (20.35%) Problem-Solving
3 78 (11.34%) ITIL
4 51 (7.41%) Service Delivery
5 49 (7.12%) Cybersecurity
6 40 (5.81%) Infrastructure Engineering
7 34 (4.94%) Mathematics
8 33 (4.80%) Change Control
9 30 (4.36%) Agile
10 26 (3.78%) Service Management
11 24 (3.49%) Problem Management
11 24 (3.49%) Time Management
12 23 (3.34%) Asset Management
12 23 (3.34%) Change Management
12 23 (3.34%) ERP
13 22 (3.20%) Project Management
14 21 (3.05%) Remote Monitoring and Management
15 20 (2.91%) Incident Management
16 19 (2.76%) Continuous Improvement
17 18 (2.62%) Multi-Factor Authentication
Programming Languages
1 94 (13.66%) SQL
2 26 (3.78%) PowerShell
3 8 (1.16%) Bash
3 8 (1.16%) Python
4 3 (0.44%) C
4 3 (0.44%) C#
5 2 (0.29%) C++
5 2 (0.29%) COBOL
6 1 (0.15%) PHP
Qualifications
1 86 (12.50%) Degree
2 43 (6.25%) CCNA
2 43 (6.25%) Cisco Certification
3 32 (4.65%) Microsoft Certification
4 26 (3.78%) Network+ Certification
5 15 (2.18%) MCSE
6 13 (1.89%) ITIL Foundation Certificate
7 11 (1.60%) Security Cleared
8 10 (1.45%) Azure Certification
9 7 (1.02%) DV Cleared
9 7 (1.02%) NVQ Level 3
10 6 (0.87%) A+ Certification
10 6 (0.87%) DBS Check
11 5 (0.73%) AWS Certification
11 5 (0.73%) MCITP
12 4 (0.58%) MCSA
13 3 (0.44%) MCP
13 3 (0.44%) SC Cleared
14 2 (0.29%) HNC
14 2 (0.29%) ITIL Certification
Quality Assurance & Compliance
1 42 (6.10%) SLA
2 10 (1.45%) GDPR
3 9 (1.31%) QA
4 4 (0.58%) ISO/IEC 27001
5 2 (0.29%) Cyber Essentials
5 2 (0.29%) NIST
5 2 (0.29%) PMO
6 1 (0.15%) Cyber Essentials PLUS
6 1 (0.15%) ISO 14001
6 1 (0.15%) ISO 9001
System Software
1 225 (32.70%) Active Directory
2 61 (8.87%) VMware Infrastructure
3 47 (6.83%) Hyper-V
4 12 (1.74%) Virtual Desktop
5 6 (0.87%) Docker
6 2 (0.29%) Citrix Hypervisor
6 2 (0.29%) VMware ESXi
6 2 (0.29%) vSphere
7 1 (0.15%) NFS
7 1 (0.15%) Terminal Services
7 1 (0.15%) Virtual Servers
7 1 (0.15%) XenApp
Systems Management
1 42 (6.10%) Microsoft Intune
2 13 (1.89%) Cisco CUCM
2 13 (1.89%) SCCM
2 13 (1.89%) ServiceCenter
3 6 (0.87%) Kubernetes
4 5 (0.73%) WSUS
5 2 (0.29%) FortiGate
5 2 (0.29%) NetCrunch
6 1 (0.15%) Active Directory Federation Services
6 1 (0.15%) Backup Exec
6 1 (0.15%) Failover Clustering
6 1 (0.15%) Jamf Pro
6 1 (0.15%) Microsoft Clustering
Vendors
1 327 (47.53%) Microsoft
2 81 (11.77%) VMware
3 57 (8.28%) Cisco
4 45 (6.54%) Citrix
5 41 (5.96%) Apple
5 41 (5.96%) Veeam
6 24 (3.49%) Barracuda Networks
7 23 (3.34%) Sophos
8 22 (3.20%) HP
9 21 (3.05%) Palo Alto
10 18 (2.62%) Google
11 14 (2.03%) Aruba
11 14 (2.03%) Draytek
11 14 (2.03%) Fortinet
11 14 (2.03%) Meraki
12 13 (1.89%) Dell
13 11 (1.60%) Bloomberg
13 11 (1.60%) ConnectWise
14 8 (1.16%) Sage
14 8 (1.16%) SAP