Period
to 22 June 2018

The median annual salary for an IT Support was £26,000 in advertised job vacancies in the South East during the 6 months to 22 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > South East
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 154 144 171
Rank change year-on-year -10 +27 +2
Permanent jobs requiring an IT Support 658 680 770
As % of all permanent IT jobs advertised in the South East 2.17% 2.31% 2.05%
As % of the Job Titles category 2.24% 2.39% 2.11%
Number of salaries quoted 604 666 741
South East median annual salary £26,000 £25,500 £27,500
Median salary % change year-on-year +1.96% -7.27% +10.00%
10th Percentile £19,000 £19,250 £19,000
90th Percentile £43,600 £38,250 £46,250
England median annual salary £27,000 £26,500 £27,000
% change year-on-year +1.89% -1.85% +3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29,349 28,402 36,478
% of permanent IT jobs with a recognized job title 97.00% 96.67% 97.02%
Number of salaries quoted 24,531 23,722 31,086
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,750 £26,250 £25,750
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in the South East.

Salary trend for IT Support in the South East

IT Support
Salary Histogram in the South East

The salary distribution of IT jobs citing IT Support in the South East over the 6 months to 22 June 2018.

Salary histogram for IT Support in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South East region over the 6 months to 22 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +13 294 £28,000 +5.66% 43
Berkshire +10 138 £30,000 +15.38% 22
Hampshire -40 127 £23,000 -8.00% 19
Buckinghamshire +18 102 £25,000 -20.63% 11
Surrey -46 98 £26,000 +4.00% 14
West Sussex +33 60 £24,000 -22.58% 12
Oxfordshire -2 56 £29,250 +15.84% 10
Kent -9 41 £27,500 +5.77% 15
East Sussex +5 33 £23,250 -7.00% 7
Sussex - 3 £45,000 -
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 22 June 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support in the job title.

1 494 (75.08%) Windows
2 356 (54.10%) Active Directory
3 331 (50.30%) Microsoft
4 264 (40.12%) Windows Server
5 184 (27.96%) Office 365
6 168 (25.53%) Microsoft Office
7 137 (20.82%) Windows 10
8 128 (19.45%) VMware
9 127 (19.30%) SQL
10 119 (18.09%) Windows Server 2012
11 114 (17.33%) MS Exchange
12 111 (16.87%) Windows 7
13 92 (13.98%) Problem-Solving
14 91 (13.83%) Hyper-V
14 91 (13.83%) ITIL
15 90 (13.68%) Firewall
16 85 (12.92%) Windows Server 2008
17 82 (12.46%) LAN
18 77 (11.70%) SQL Server
19 74 (11.25%) DNS
20 72 (10.94%) Microsoft Certification
21 69 (10.49%) TCP/IP
22 67 (10.18%) DHCP
23 65 (9.88%) WAN
24 61 (9.27%) IIS
25 60 (9.12%) Degree
26 54 (8.21%) Citrix
27 53 (8.05%) VMware Infrastructure
28 52 (7.90%) Linux
29 51 (7.75%) VPN

IT Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 114 (17.33%) MS Exchange
2 61 (9.27%) IIS
3 46 (6.99%) Exchange Server 2010
3 46 (6.99%) SharePoint
4 28 (4.26%) Exchange Server 2013
5 17 (2.58%) Skype for Business
6 13 (1.98%) WebSphere
7 9 (1.37%) WebLogic
8 7 (1.06%) Apache
9 5 (0.76%) IBM Notes
10 4 (0.61%) Tomcat
11 2 (0.30%) Exchange Server 2007
11 2 (0.30%) Joomla!
12 1 (0.15%) CMS
12 1 (0.15%) Exchange Server 2003
12 1 (0.15%) SharePoint 2010
12 1 (0.15%) SharePoint 2013
12 1 (0.15%) WebLogic Portal
12 1 (0.15%) WordPress
Applications
1 168 (25.53%) Microsoft Office
2 33 (5.02%) Microsoft Excel
3 8 (1.22%) Microsoft PowerPoint
4 7 (1.06%) MS Visio
5 2 (0.30%) CATIA
5 2 (0.30%) Photoshop
5 2 (0.30%) Siemens NX
5 2 (0.30%) SOLIDWORKS
5 2 (0.30%) Windchill
6 1 (0.15%) Adobe Creative Suite
6 1 (0.15%) Adobe Premiere
6 1 (0.15%) Fireworks
6 1 (0.15%) Microsoft Project
6 1 (0.15%) Spreadsheet
Business Applications
1 11 (1.67%) Dynamics CRM
2 4 (0.61%) Dynamics AX
2 4 (0.61%) TRIRIGA
3 3 (0.46%) NetSuite
4 2 (0.30%) SAP ERP
5 1 (0.15%) Oracle Payables
5 1 (0.15%) SAP MM
Cloud Services
1 184 (27.96%) Office 365
2 51 (7.75%) Microsoft Azure
3 12 (1.82%) SaaS
4 9 (1.37%) Azure Active Directory
5 8 (1.22%) Amazon AWS
6 5 (0.76%) G Suite
7 4 (0.61%) OneDrive
8 3 (0.46%) IaaS
8 3 (0.46%) Mimecast
9 2 (0.30%) Dynamics 365
10 1 (0.15%) Amazon EC2
10 1 (0.15%) Cloud Computing
10 1 (0.15%) Dropbox
10 1 (0.15%) Virtual Private Cloud
Communications & Networking
1 90 (13.68%) Firewall
2 82 (12.46%) LAN
3 74 (11.25%) DNS
4 69 (10.49%) TCP/IP
5 67 (10.18%) DHCP
6 65 (9.88%) WAN
7 51 (7.75%) VPN
8 30 (4.56%) VoIP
9 22 (3.34%) Wireless
10 19 (2.89%) Wi-Fi
11 18 (2.74%) VLAN
12 16 (2.43%) Internet
12 16 (2.43%) SMS
13 15 (2.28%) Skype
14 12 (1.82%) SAN
15 10 (1.52%) Remote Desktop
16 9 (1.37%) Intranet
17 8 (1.22%) WLAN
18 7 (1.06%) Ethernet
18 7 (1.06%) Network Security
Database & Business Intelligence
1 77 (11.70%) SQL Server
2 6 (0.91%) MySQL
3 4 (0.61%) SQL Server Analysis Services
3 4 (0.61%) SQL Server Integration Services
3 4 (0.61%) SQL Server Reporting Services
4 3 (0.46%) Microsoft Analysis Services
4 3 (0.46%) Oracle Database
5 1 (0.15%) Amazon RDS
5 1 (0.15%) GIS
5 1 (0.15%) Oracle Reports
5 1 (0.15%) SAP BW
5 1 (0.15%) SQL Server 2005
Development Applications
1 3 (0.46%) JIRA
2 1 (0.15%) Dreamweaver
General
1 43 (6.53%) Finance
2 25 (3.80%) Telecoms
3 15 (2.28%) Legal
4 13 (1.98%) Retail
5 10 (1.52%) German Language
6 8 (1.22%) French Language
7 7 (1.06%) Automotive
7 7 (1.06%) Manufacturing
8 5 (0.76%) Marketing
8 5 (0.76%) Russian Language
8 5 (0.76%) Spanish Language
9 4 (0.61%) Advertising
9 4 (0.61%) Publishing
10 3 (0.46%) Back Office
10 3 (0.46%) Games
11 2 (0.30%) Banking
11 2 (0.30%) Billing
11 2 (0.30%) Electronics
12 1 (0.15%) General Ledger
12 1 (0.15%) Law
Libraries, Frameworks & Software Standards
1 38 (5.78%) .NET
2 23 (3.50%) ASP.NET
3 15 (2.28%) HTML
4 13 (1.98%) CSS
4 13 (1.98%) WebSphere MQ
5 6 (0.91%) Middleware
5 6 (0.91%) XML
6 3 (0.46%) WAP
6 3 (0.46%) Web Services
7 2 (0.30%) .NET Framework
7 2 (0.30%) EDI
7 2 (0.30%) WPF
8 1 (0.15%) 802.1X
8 1 (0.15%) jQuery
8 1 (0.15%) LAMP
8 1 (0.15%) LDAP
Miscellaneous
1 29 (4.41%) Data Centre
2 27 (4.10%) Computer Science
2 27 (4.10%) Driving Licence
3 23 (3.50%) Analytical Skills
4 16 (2.43%) iPad
4 16 (2.43%) Self-Motivation
5 12 (1.82%) EPoS
5 12 (1.82%) Fat Client
5 12 (1.82%) Thin Client
5 12 (1.82%) Video Conferencing
6 8 (1.22%) Smartphone
7 6 (0.91%) Management Information System
8 5 (0.76%) Cyberthreat
8 5 (0.76%) iSeries
9 4 (0.61%) AS400
9 4 (0.61%) User Experience
10 3 (0.46%) Client/Server
10 3 (0.46%) Public Cloud
11 2 (0.30%) Hybrid Cloud
11 2 (0.30%) Private Cloud
Operating Systems
1 494 (75.08%) Windows
2 264 (40.12%) Windows Server
3 137 (20.82%) Windows 10
4 119 (18.09%) Windows Server 2012
5 111 (16.87%) Windows 7
6 85 (12.92%) Windows Server 2008
7 52 (7.90%) Linux
8 43 (6.53%) Windows 8
9 22 (3.34%) Mac OS X
10 13 (1.98%) Windows Server 2003
11 12 (1.82%) Unix
12 9 (1.37%) Apple iOS
13 7 (1.06%) Android
13 7 (1.06%) Mac OS
14 5 (0.76%) Windows XP
15 4 (0.61%) Ubuntu
16 1 (0.15%) CentOS
Processes & Methodologies
1 92 (13.98%) Problem-Solving
2 91 (13.83%) ITIL
3 29 (4.41%) Incident Management
4 23 (3.50%) CRM
4 23 (3.50%) Mentoring
5 21 (3.19%) Mathematics
6 20 (3.04%) Project Management
7 18 (2.74%) ERP
8 13 (1.98%) Agile Software Development
8 13 (1.98%) Asset Management
9 12 (1.82%) ITSM
9 12 (1.82%) Migration
10 11 (1.67%) Root Cause Analysis
11 10 (1.52%) Time Management
12 9 (1.37%) Deployment Automation
12 9 (1.37%) DevOps
12 9 (1.37%) ITIL V3
12 9 (1.37%) Network Monitoring
12 9 (1.37%) Server Patching
13 8 (1.22%) Tech Ops
Programming Languages
1 127 (19.30%) SQL
2 34 (5.17%) C#
3 20 (3.04%) PowerShell
4 16 (2.43%) JavaScript
5 6 (0.91%) C
5 6 (0.91%) Java
6 4 (0.61%) Python
7 3 (0.46%) PHP
7 3 (0.46%) VB
8 1 (0.15%) ABAP
8 1 (0.15%) C++
8 1 (0.15%) PL/SQL
8 1 (0.15%) Shell Script
8 1 (0.15%) T-SQL
Qualifications
1 72 (10.94%) Microsoft Certification
2 60 (9.12%) Degree
3 43 (6.53%) MCSE
4 40 (6.08%) MCP
5 26 (3.95%) A+ Certification
6 24 (3.65%) CCNA
6 24 (3.65%) Cisco Certification
6 24 (3.65%) MCSA
7 21 (3.19%) Computer Science Degree
8 17 (2.58%) ITIL Certification
9 15 (2.28%) DBS Check
9 15 (2.28%) MCTS
10 11 (1.67%) MCITP
11 8 (1.22%) Security Cleared
12 5 (0.76%) VMware Certified Professional (VCP)
13 4 (0.61%) SC Cleared
14 3 (0.46%) HNC
14 3 (0.46%) ITIL Foundation Certificate
14 3 (0.46%) MCDST
15 2 (0.30%) CCNP
Quality Assurance & Compliance
1 51 (7.75%) SLA
2 2 (0.30%) PMO
3 1 (0.15%) QA
System Software
1 356 (54.10%) Active Directory
2 91 (13.83%) Hyper-V
3 53 (8.05%) VMware Infrastructure
4 6 (0.91%) XenApp
4 6 (0.91%) XenDesktop
5 5 (0.76%) ProxySG
5 5 (0.76%) Virtual Servers
5 5 (0.76%) VirtualBox
6 4 (0.61%) Microsoft Virtual Server
6 4 (0.61%) Virtual Desktop
7 3 (0.46%) Terminal Services
8 2 (0.30%) Virtual Machines
8 2 (0.30%) VMware ESXi
8 2 (0.30%) vSphere
9 1 (0.15%) KVM
Systems Management
1 36 (5.47%) SCCM
2 19 (2.89%) SCOM
3 13 (1.98%) WSUS
4 9 (1.37%) Backup Exec
4 9 (1.37%) Systems Management Server (SMS)
5 8 (1.22%) Oracle Enterprise Manager
6 5 (0.76%) Failover Clustering
7 4 (0.61%) Single Sign-On
8 3 (0.46%) Cisco CUCM
8 3 (0.46%) Cisco UCCX
8 3 (0.46%) Microsoft Data Protection Manager
8 3 (0.46%) SCVMM
9 2 (0.30%) Microsoft Intune
9 2 (0.30%) Norton AntiVirus
9 2 (0.30%) OfficeScan
9 2 (0.30%) Symantec Enterprise Vault
10 1 (0.15%) Jamf Pro
10 1 (0.15%) NetBackup
Vendors
1 331 (50.30%) Microsoft
2 128 (19.45%) VMware
3 54 (8.21%) Citrix
4 39 (5.93%) Cisco
5 35 (5.32%) Apple
6 25 (3.80%) Oracle
7 18 (2.74%) SolarWinds
8 14 (2.13%) Intel
9 13 (1.98%) ServiceNow
10 11 (1.67%) SAP
11 10 (1.52%) Salesforce.com
12 9 (1.37%) Dell
13 8 (1.22%) CheckPoint
13 8 (1.22%) Google
13 8 (1.22%) Riverbed
14 6 (0.91%) Atlassian
14 6 (0.91%) HP
15 5 (0.76%) EqualLogic
15 5 (0.76%) Lotus
15 5 (0.76%) Veritas