Period
to 30 November 2021

The median annual salary for an IT Support was £28,000 in advertised job vacancies in the South East during the 6 months to 30 November 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > South East
6 months to
30 Nov 2021
Same period 2020 Same period 2019
Rank 204 161 134
Rank change year-on-year -43 -27 +38
Permanent jobs requiring an IT Support 290 164 604
As % of all permanent jobs advertised in the South East 1.58% 1.86% 2.44%
As % of the Job Titles category 1.69% 1.93% 2.55%
Number of salaries quoted 258 152 578
10th Percentile £21,250 £22,025 £19,750
25th Percentile £24,500 £24,938 £21,250
Median annual salary (50th Percentile) £28,000 £27,750 £27,000
Median % change year-on-year +0.90% +2.78% +3.85%
75th Percentile £33,750 £33,875 £35,000
90th Percentile £40,000 £44,675 £41,250
England median annual salary £28,500 £28,500 £27,500
% change year-on-year - +3.64% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 17,111 8,495 23,720
% of permanent IT jobs with a recognized job title 92.96% 96.28% 95.97%
Number of salaries quoted 12,024 7,081 19,733
10th Percentile £30,750 £30,000 £27,500
25th Percentile £40,000 £38,000 £35,000
Median annual salary (50th Percentile) £52,500 £50,000 £47,500
Median % change year-on-year +5.00% +5.26% -
75th Percentile £67,500 £63,750 £62,500
90th Percentile £80,000 £75,000 £75,000
England median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

IT Support
Job Vacancy Trend in the South East

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for IT Support in the South East

IT Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing IT Support in the South East.

Salary trend for IT Support in the South East

IT Support
Salary Histogram in the South East

Salary distribution for jobs citing IT Support in the South East over the 6 months to 30 November 2021.

Salary histogram for IT Support in the South East

IT Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the South East region over the 6 months to 30 November 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -24 114 £27,750 +2.78% 54
Surrey -52 60 £28,500 -5.00% 21
Hampshire -81 60 £27,500 +3.77% 30
Berkshire -30 56 £27,500 +0.92% 20
Oxfordshire -4 33 £32,500 +31.31% 16
East Sussex -21 26 £32,500 +10.17% 4
Buckinghamshire -47 25 £27,500 -5.17% 18
West Sussex -1 16 £25,000 -27.01% 10
Kent -53 13 £25,000 -9.09% 19
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 30 November 2021, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring IT Support in the job title.

1 178 (61.38%) Microsoft 365
2 175 (60.34%) Windows
3 142 (48.97%) Microsoft
4 131 (45.17%) Active Directory
5 107 (36.90%) Social Skills
6 87 (30.00%) Windows 10
7 81 (27.93%) Azure
8 78 (26.90%) Windows Server
8 78 (26.90%) ITIL
9 54 (18.62%) Microsoft Office
10 45 (15.52%) SLA
11 43 (14.83%) Linux
12 42 (14.48%) SQL
13 41 (14.14%) VMware
14 40 (13.79%) Problem-Solving
15 39 (13.45%) DNS
16 37 (12.76%) MS Exchange
16 37 (12.76%) Service Delivery
17 36 (12.41%) Firewall
18 35 (12.07%) TCP/IP
19 33 (11.38%) Microsoft Certification
19 33 (11.38%) Finance
20 30 (10.34%) DHCP
20 30 (10.34%) Cisco
20 30 (10.34%) SharePoint
21 27 (9.31%) Windows Server 2016
22 25 (8.62%) Degree
23 23 (7.93%) VMware Infrastructure
24 22 (7.59%) Time Management
24 22 (7.59%) Hyper-V

IT Support Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (12.76%) MS Exchange
2 30 (10.34%) SharePoint
3 4 (1.38%) CMS
3 4 (1.38%) OpenStack
4 3 (1.03%) Skype for Business
4 3 (1.03%) Umbraco
4 3 (1.03%) WordPress
5 2 (0.69%) Office Communications Server
6 1 (0.34%) Confluence
6 1 (0.34%) SharePoint 2013
6 1 (0.34%) Tomcat
Applications
1 54 (18.62%) Microsoft Office
2 12 (4.14%) Microsoft Excel
3 3 (1.03%) Spreadsheet
4 1 (0.34%) AutoCAD
Business Applications
1 2 (0.69%) NetSuite
2 1 (0.34%) Sage X3
Cloud Services
1 178 (61.38%) Microsoft 365
2 81 (27.93%) Azure
3 18 (6.21%) Azure Active Directory
4 14 (4.83%) AWS
4 14 (4.83%) OneDrive
5 7 (2.41%) Power Platform
6 5 (1.72%) Cloud Computing
7 4 (1.38%) Power Automate
7 4 (1.38%) Virtual Private Cloud
8 3 (1.03%) GCP
8 3 (1.03%) IaaS
8 3 (1.03%) PowerApps
9 2 (0.69%) PaaS
10 1 (0.34%) Amazon CloudWatch
10 1 (0.34%) Datadog
10 1 (0.34%) Dropbox
10 1 (0.34%) Google Analytics
10 1 (0.34%) IBM Cloud
10 1 (0.34%) Mimecast
10 1 (0.34%) Slack
Communications & Networking
1 39 (13.45%) DNS
2 36 (12.41%) Firewall
3 35 (12.07%) TCP/IP
4 30 (10.34%) DHCP
5 14 (4.83%) Wireless
6 11 (3.79%) VoIP
6 11 (3.79%) VPN
7 9 (3.10%) Wi-Fi
8 8 (2.76%) LAN
8 8 (2.76%) VLAN
9 7 (2.41%) WAN
10 5 (1.72%) MPLS
10 5 (1.72%) Remote Desktop
10 5 (1.72%) SAN
11 4 (1.38%) Internet
12 3 (1.03%) Cisco IOS
12 3 (1.03%) PBX
12 3 (1.03%) Skype
12 3 (1.03%) VPLS
13 2 (0.69%) Network Security
Database & Business Intelligence
1 13 (4.48%) SQL Server
2 4 (1.38%) SQL Server 2008
3 3 (1.03%) Power BI
4 2 (0.69%) MySQL
4 2 (0.69%) PostgreSQL
5 1 (0.34%) MongoDB
5 1 (0.34%) SQL Server 2012
5 1 (0.34%) SQL Server 2014
5 1 (0.34%) SQL Server 2016
5 1 (0.34%) SQL Server 2017
Development Applications
1 3 (1.03%) Postman
2 2 (0.69%) JIRA
3 1 (0.34%) Browser DevTools
General
1 107 (36.90%) Social Skills
2 33 (11.38%) Finance
3 19 (6.55%) Telecoms
4 17 (5.86%) Retail
5 14 (4.83%) Organisational Skills
6 12 (4.14%) Analytical Skills
7 7 (2.41%) Inclusion and Diversity
7 7 (2.41%) Pharmaceutical
8 5 (1.72%) Banking
8 5 (1.72%) Law
9 4 (1.38%) Legal
9 4 (1.38%) Marketing
9 4 (1.38%) Public Sector
9 4 (1.38%) Publishing
10 3 (1.03%) Advertising
10 3 (1.03%) Automotive
10 3 (1.03%) Influencing Skills
11 2 (0.69%) Financial Institution
12 1 (0.34%) French Language
12 1 (0.34%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (1.72%) CSS
1 5 (1.72%) HTML
1 5 (1.72%) LDAP
2 3 (1.03%) .NET
2 3 (1.03%) RESTful
3 2 (0.69%) SAML
3 2 (0.69%) Web Services
4 1 (0.34%) jQuery
4 1 (0.34%) LAMP
4 1 (0.34%) Node.js
4 1 (0.34%) XML
Miscellaneous
1 21 (7.24%) Data Centre
2 17 (5.86%) Self-Motivation
3 12 (4.14%) Management Information System
4 11 (3.79%) Driving Licence
5 9 (3.10%) EPoS
5 9 (3.10%) Smartphone
6 8 (2.76%) User Experience
6 8 (2.76%) Video Conferencing
7 4 (1.38%) Enterprise Software
7 4 (1.38%) Replication
8 3 (1.03%) Data Protection Act
8 3 (1.03%) Fat Client
8 3 (1.03%) FMCG
8 3 (1.03%) NHS
8 3 (1.03%) Online Banking
8 3 (1.03%) Thin Client
9 2 (0.69%) Client/Server
9 2 (0.69%) Device Driver
9 2 (0.69%) Linux Command Line
10 1 (0.34%) Microsoft Licensing
Operating Systems
1 175 (60.34%) Windows
2 87 (30.00%) Windows 10
3 78 (26.90%) Windows Server
4 43 (14.83%) Linux
5 27 (9.31%) Windows Server 2016
6 16 (5.52%) Windows 7
6 16 (5.52%) Windows Server 2008
6 16 (5.52%) Windows Server 2012
7 13 (4.48%) Android
7 13 (4.48%) Apple iOS
8 11 (3.79%) Mac OS X
9 10 (3.45%) Mac OS
10 5 (1.72%) Windows Server 2019
11 4 (1.38%) Unix
12 3 (1.03%) Ubuntu
12 3 (1.03%) Windows 8
13 2 (0.69%) CentOS
13 2 (0.69%) FreeBSD
13 2 (0.69%) OpenBSD
13 2 (0.69%) Red Hat Enterprise Linux
Processes & Methodologies
1 78 (26.90%) ITIL
2 40 (13.79%) Problem-Solving
3 37 (12.76%) Service Delivery
4 22 (7.59%) Time Management
5 19 (6.55%) Service Management
6 15 (5.17%) Incident Management
7 13 (4.48%) Cybersecurity
8 12 (4.14%) Disaster Recovery
9 11 (3.79%) Process Improvement
10 9 (3.10%) Computer Science
10 9 (3.10%) Mathematics
10 9 (3.10%) Network Management
11 8 (2.76%) Migration
12 7 (2.41%) Change Management
12 7 (2.41%) Problem Management
13 6 (2.07%) CRM
13 6 (2.07%) Hardware Maintenance
13 6 (2.07%) Infrastructure Engineering
13 6 (2.07%) Mentoring
13 6 (2.07%) Project Management
Programming Languages
1 42 (14.48%) SQL
2 18 (6.21%) PowerShell
3 9 (3.10%) C
4 6 (2.07%) Python
5 5 (1.72%) Bash Shell
6 4 (1.38%) C#
7 2 (0.69%) COBOL
7 2 (0.69%) JavaScript
7 2 (0.69%) T-SQL
8 1 (0.34%) PHP
Qualifications
1 33 (11.38%) Microsoft Certification
2 25 (8.62%) Degree
3 14 (4.83%) DBS Check
4 11 (3.79%) MCSE
5 10 (3.45%) MCSA
6 9 (3.10%) A+ Certification
6 9 (3.10%) Cisco Certification
7 8 (2.76%) CCNA
7 8 (2.76%) MCP
8 7 (2.41%) MCITP
9 5 (1.72%) Computer Science Degree
9 5 (1.72%) HND
10 4 (1.38%) ITIL Certification
10 4 (1.38%) Network+ Certification
10 4 (1.38%) SC Cleared
10 4 (1.38%) Security Cleared
11 3 (1.03%) ITIL Foundation Certificate
12 2 (0.69%) CompTIA Security+
12 2 (0.69%) HNC
12 2 (0.69%) JNCIA
Quality Assurance & Compliance
1 45 (15.52%) SLA
2 16 (5.52%) GDPR
3 4 (1.38%) ISO/IEC 27001
4 3 (1.03%) Cyber Essentials
4 3 (1.03%) HL7
5 1 (0.34%) PMO
System Software
1 131 (45.17%) Active Directory
2 23 (7.93%) VMware Infrastructure
3 22 (7.59%) Hyper-V
4 11 (3.79%) Virtual Machines
5 10 (3.45%) VMware ESXi
6 3 (1.03%) Virtual Desktop
6 3 (1.03%) Virtual Servers
6 3 (1.03%) XenApp
7 2 (0.69%) Firmware
7 2 (0.69%) Oracle RAC
7 2 (0.69%) RHEV
7 2 (0.69%) VirtualBox
7 2 (0.69%) VMware Server
7 2 (0.69%) VMware Workstation
7 2 (0.69%) XenDesktop
8 1 (0.34%) vSphere
Systems Management
1 16 (5.52%) Microsoft Intune
2 12 (4.14%) SCCM
3 9 (3.10%) WSUS
4 3 (1.03%) Cisco CUCM
4 3 (1.03%) Cisco UCCX
5 2 (0.69%) Active Directory Federation Services
6 1 (0.34%) AirWatch
6 1 (0.34%) Backup Exec
6 1 (0.34%) FortiGate
6 1 (0.34%) Grafana
6 1 (0.34%) Jamf Pro
6 1 (0.34%) Kibana
6 1 (0.34%) vCenter Server
Vendors
1 142 (48.97%) Microsoft
2 41 (14.14%) VMware
3 30 (10.34%) Cisco
4 15 (5.17%) Apple
5 12 (4.14%) Citrix
5 12 (4.14%) Meraki
6 11 (3.79%) ServiceNow
7 8 (2.76%) Aruba
7 8 (2.76%) Mitel
8 7 (2.41%) Dell
8 7 (2.41%) Veeam
9 5 (1.72%) Juniper
10 4 (1.38%) Avaya
10 4 (1.38%) Google
10 4 (1.38%) HP
10 4 (1.38%) Sophos
11 3 (1.03%) Adobe
11 3 (1.03%) Bloomberg
11 3 (1.03%) Ivanti
11 3 (1.03%) Salesforce.com