Period
to 15 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 15 December 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > Berkshire
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 82 82 55
Rank change year-on-year 0 -27 +8
Permanent jobs citing Service Delivery 209 201 356
As % of all permanent IT jobs advertised in Berkshire 3.50% 3.13% 4.22%
As % of the Processes & Methodologies category 3.80% 3.53% 4.67%
Number of salaries quoted 139 110 238
Berkshire median annual salary £47,500 £48,750 £54,000
Median salary % change year-on-year -2.56% -9.72% +8.00%
10th Percentile £22,868 £30,000 £26,250
90th Percentile £70,000 £80,125 £71,250
South East median annual salary £50,000 £45,000 £48,250
% change year-on-year +11.11% -6.74% +7.22%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Permanent vacancies with a requirement for process or methodology skills 5,495 5,694 7,620
As % of all permanent IT jobs advertised in Berkshire 92.03% 88.71% 90.36%
Number of salaries quoted 4,257 4,481 5,851
Berkshire median annual salary £52,500 £49,000 £50,000
Median salary % change year-on-year +7.14% -2.00% -
10th Percentile £31,250 £28,250 £29,750
90th Percentile £77,500 £75,000 £75,000
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Service Delivery
Job Vacancy Trend in Berkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Delivery in Berkshire

Service Delivery
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Berkshire.

Salary trend for Service Delivery in Berkshire

Service Delivery
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Service Delivery in Berkshire over the 6 months to 15 December 2018.

Salary histogram for Service Delivery in Berkshire

Service Delivery
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Berkshire region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell -3 60 £47,500 +35.71% 6
Reading -11 60 £47,500 - 18
Maidenhead -1 43 £55,000 -8.33%
Newbury +20 8 £47,500 +7.95% 2
Crowthorne - 8 £22,000 -
Wokingham +7 4 £45,000 -14.29%
Slough -15 1 £40,000 -13.51%
Service Delivery
South East

For the 6 months to 15 December 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for Service Delivery.

1 61 (29.19%) Windows
2 60 (28.71%) ITIL
3 59 (28.23%) Service Management
4 46 (22.01%) SQL Server
5 44 (21.05%) Microsoft
6 37 (17.70%) SLA
6 37 (17.70%) Microsoft Office
6 37 (17.70%) Project Management
7 33 (15.79%) Microsoft Excel
7 33 (15.79%) Finance
8 32 (15.31%) Active Directory
9 31 (14.83%) ITSM
10 30 (14.35%) Office 365
11 29 (13.88%) Agile Software Development
12 28 (13.40%) Security Cleared
13 27 (12.92%) Problem-Solving
14 26 (12.44%) Continuous Improvement
15 24 (11.48%) Microsoft PowerPoint
15 24 (11.48%) Stakeholder Management
15 24 (11.48%) VMware
16 23 (11.00%) SQL
16 23 (11.00%) Analytical Skills
17 22 (10.53%) Time Management
17 22 (10.53%) Data Protection
18 21 (10.05%) Firewall
19 20 (9.57%) IIS
19 20 (9.57%) Data Centre
20 19 (9.09%) Windows 10
20 19 (9.09%) Incident Management
20 19 (9.09%) VMware Infrastructure

Service Delivery
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (9.57%) IIS
2 17 (8.13%) MS Exchange
3 7 (3.35%) Skype for Business
4 6 (2.87%) Apache
4 6 (2.87%) Exchange Server 2010
5 5 (2.39%) Tomcat
6 4 (1.91%) Elasticsearch
6 4 (1.91%) SharePoint
7 3 (1.44%) WebLogic
8 2 (0.96%) Exchange Server 2013
8 2 (0.96%) NetWeaver
8 2 (0.96%) WebLogic Portal
9 1 (0.48%) Exchange Server 2003
9 1 (0.48%) Exchange Server 2007
9 1 (0.48%) WebSphere
Applications
1 37 (17.70%) Microsoft Office
2 33 (15.79%) Microsoft Excel
3 24 (11.48%) Microsoft PowerPoint
4 4 (1.91%) Spreadsheet
5 2 (0.96%) Microsoft Project
5 2 (0.96%) MS Visio
Business Applications
1 4 (1.91%) Oracle ERP
2 3 (1.44%) SAP ERP
3 1 (0.48%) Oracle CRM
3 1 (0.48%) SAP GRC
3 1 (0.48%) SAP IS-U
3 1 (0.48%) SAP S/4HANA
3 1 (0.48%) Siebel CRM
Cloud Services
1 30 (14.35%) Office 365
2 13 (6.22%) IaaS
3 10 (4.78%) Amazon AWS
3 10 (4.78%) SaaS
4 9 (4.31%) Microsoft Azure
5 6 (2.87%) PaaS
6 2 (0.96%) Azure Active Directory
7 1 (0.48%) Azure Functions
7 1 (0.48%) Serverless
Communications & Networking
1 21 (10.05%) Firewall
2 16 (7.66%) WAN
3 13 (6.22%) LAN
4 12 (5.74%) VPN
5 11 (5.26%) Skype
6 10 (4.78%) SNMP
7 7 (3.35%) TCP/IP
8 6 (2.87%) SAN
8 6 (2.87%) VoIP
8 6 (2.87%) Wireless
9 4 (1.91%) Network Security
9 4 (1.91%) Unified Communications
10 3 (1.44%) Cisco ASA
11 2 (0.96%) FCoE
11 2 (0.96%) IP Telephony
11 2 (0.96%) IPsec
11 2 (0.96%) OSPF
11 2 (0.96%) Remote Desktop
11 2 (0.96%) VLAN
11 2 (0.96%) Wi-Fi
Database & Business Intelligence
1 46 (22.01%) SQL Server
2 12 (5.74%) SQL Server Integration Services
3 10 (4.78%) Data Mining
4 5 (2.39%) Big Data
5 4 (1.91%) MySQL
5 4 (1.91%) Oracle Database
6 3 (1.44%) Apache Cassandra
6 3 (1.44%) Data Warehouse
7 2 (0.96%) SAP HANA
7 2 (0.96%) SQL Server 2008
8 1 (0.48%) Azure SQL Database
8 1 (0.48%) DB2
8 1 (0.48%) Hadoop
8 1 (0.48%) Oracle Database 10g
8 1 (0.48%) RDBMS
8 1 (0.48%) Relational Database
8 1 (0.48%) SAP BW
8 1 (0.48%) SQL Server Reporting Services
Development Applications
1 5 (2.39%) JIRA
2 2 (0.96%) Redmine
3 1 (0.48%) Git (software)
3 1 (0.48%) JMeter
3 1 (0.48%) Selenium
3 1 (0.48%) Visual Studio
3 1 (0.48%) Visual Studio Team System
General
1 33 (15.79%) Finance
2 17 (8.13%) Retail
3 16 (7.66%) Billing
4 14 (6.70%) Telecoms
5 9 (4.31%) Manufacturing
6 8 (3.83%) Marketing
7 5 (2.39%) Back Office
8 4 (1.91%) Electronics
9 2 (0.96%) Banking
10 1 (0.48%) Local Government
Job Titles
1 33 (15.79%) Analyst
2 28 (13.40%) Service Manager
3 27 (12.92%) Support Engineer
4 20 (9.57%) Delivery Manager
5 19 (9.09%) Services Delivery Manager
6 16 (7.66%) Architect
7 13 (6.22%) IT Manager
8 12 (5.74%) Developer
8 12 (5.74%) Service Analyst
8 12 (5.74%) Software Developer
9 11 (5.26%) Technical Engineer
9 11 (5.26%) Technical Support
9 11 (5.26%) Technical Support Engineer
10 10 (4.78%) Buyer
11 9 (4.31%) IT Buyer
12 8 (3.83%) Service Architect
12 8 (3.83%) Technical Specialist
13 7 (3.35%) IT Support
14 6 (2.87%) 2nd Line Support Engineer
14 6 (2.87%) SAP Analyst
Libraries, Frameworks & Software Standards
1 19 (9.09%) .NET
2 13 (6.22%) Web Services
3 12 (5.74%) Ajax
3 12 (5.74%) CSS
3 12 (5.74%) WinForms
4 6 (2.87%) Middleware
5 4 (1.91%) RabbitMQ
6 3 (1.44%) Elastic Stack
6 3 (1.44%) J2EE
6 3 (1.44%) Kafka
6 3 (1.44%) SAP PI
7 2 (0.96%) EDI
7 2 (0.96%) IDoc
7 2 (0.96%) SAP ALE
7 2 (0.96%) SAP Basis
7 2 (0.96%) SAP XI
8 1 (0.48%) .NET Framework
8 1 (0.48%) REST
8 1 (0.48%) SAP Fiori
8 1 (0.48%) Spring
Miscellaneous
1 23 (11.00%) Analytical Skills
2 20 (9.57%) Data Centre
3 16 (7.66%) Driving Licence
3 16 (7.66%) Self-Motivation
4 11 (5.26%) Management Information System
5 10 (4.78%) EPoS
5 10 (4.78%) Handset
5 10 (4.78%) User Experience
6 6 (2.87%) e-Health
7 4 (1.91%) CMDB
7 4 (1.91%) Hybrid Cloud
7 4 (1.91%) Private Cloud
7 4 (1.91%) Public Cloud
8 3 (1.44%) Clustering
8 3 (1.44%) FMCG
8 3 (1.44%) Linux Command Line
9 2 (0.96%) Blackberry
9 2 (0.96%) Replication
9 2 (0.96%) Security Operations Centre
10 1 (0.48%) Mainframe
Operating Systems
1 61 (29.19%) Windows
2 19 (9.09%) Windows 10
3 17 (8.13%) Linux
3 17 (8.13%) Windows Server
4 9 (4.31%) Windows Server 2012
5 7 (3.35%) Windows 8
6 6 (2.87%) Windows Server 2008
6 6 (2.87%) Windows XP
7 5 (2.39%) Unix
8 4 (1.91%) CentOS
8 4 (1.91%) Windows 7
9 3 (1.44%) Android
9 3 (1.44%) Apple iOS
10 2 (0.96%) Windows NT
11 1 (0.48%) Mac OS X
Processes & Methodologies
1 60 (28.71%) ITIL
2 59 (28.23%) Service Management
3 37 (17.70%) Project Management
4 31 (14.83%) ITSM
5 29 (13.88%) Agile Software Development
6 27 (12.92%) Problem-Solving
7 26 (12.44%) Continuous Improvement
8 24 (11.48%) Stakeholder Management
9 22 (10.53%) Data Protection
9 22 (10.53%) Time Management
10 19 (9.09%) Incident Management
11 18 (8.61%) Presales
12 17 (8.13%) Logistics
13 16 (7.66%) Performance Management
13 16 (7.66%) Service Delivery Management
13 16 (7.66%) Trend Analysis
14 14 (6.70%) Performance Tuning
14 14 (6.70%) Supplier Management
15 12 (5.74%) Business Development
15 12 (5.74%) ITIL V3
Programming Languages
1 23 (11.00%) SQL
2 12 (5.74%) JavaScript
2 12 (5.74%) VB.NET
3 5 (2.39%) C
3 5 (2.39%) Java
3 5 (2.39%) PowerShell
4 2 (0.96%) ABAP
4 2 (0.96%) Bash Shell
5 1 (0.48%) C#
5 1 (0.48%) Korn
5 1 (0.48%) T-SQL
5 1 (0.48%) VBScript
Qualifications
1 28 (13.40%) Security Cleared
2 16 (7.66%) SC Cleared
3 9 (4.31%) DV Cleared
4 6 (2.87%) Cisco Certification
5 5 (2.39%) CCNA
5 5 (2.39%) ITIL Certification
5 5 (2.39%) MCSE
5 5 (2.39%) Microsoft Certification
6 3 (1.44%) CCNP
6 3 (1.44%) CISSP
6 3 (1.44%) Degree
6 3 (1.44%) ISEB
6 3 (1.44%) Network+ Certification
7 2 (0.96%) CompTIA Security+
7 2 (0.96%) DBS Check
7 2 (0.96%) GIAC
7 2 (0.96%) ITIL Foundation Certificate
7 2 (0.96%) Linux+ Certification
7 2 (0.96%) SANS
7 2 (0.96%) SSCP
Quality Assurance & Compliance
1 37 (17.70%) SLA
2 18 (8.61%) ISO/IEC 27001
3 17 (8.13%) GDPR
4 12 (5.74%) ISO 14001
4 12 (5.74%) ISO 9001
4 12 (5.74%) PCI DSS
5 9 (4.31%) PMO
6 4 (1.91%) QA
7 3 (1.44%) PSD2
System Software
1 32 (15.31%) Active Directory
2 19 (9.09%) VMware Infrastructure
3 17 (8.13%) Hyper-V
4 7 (3.35%) Virtual Machines
5 4 (1.91%) NFS
6 3 (1.44%) Docker
6 3 (1.44%) VMware ESXi
7 2 (0.96%) BitLocker
7 2 (0.96%) KVM
7 2 (0.96%) Microsoft App-V
7 2 (0.96%) Samba
7 2 (0.96%) Virtual Desktop
7 2 (0.96%) VMware NSX
7 2 (0.96%) XenApp
7 2 (0.96%) XenDesktop
8 1 (0.48%) Oracle RAC
8 1 (0.48%) Snort
Systems Management
1 11 (5.26%) Puppet
2 9 (4.31%) SCCM
3 7 (3.35%) Grafana
3 7 (3.35%) SCOM
4 6 (2.87%) Nagios
4 6 (2.87%) Oracle Enterprise Manager
5 5 (2.39%) Ansible
6 4 (1.91%) Icinga
7 3 (1.44%) Graylog
7 3 (1.44%) Microsoft Clustering
7 3 (1.44%) SCVMM
8 2 (0.96%) AirWatch
8 2 (0.96%) Microsoft Data Protection Manager
8 2 (0.96%) Microsoft Intune
8 2 (0.96%) SCDPM
8 2 (0.96%) SCOrch
8 2 (0.96%) SCSM
8 2 (0.96%) vCenter Server
9 1 (0.48%) Cisco Prime
9 1 (0.48%) Proventia
Vendors
1 44 (21.05%) Microsoft
2 24 (11.48%) VMware
3 17 (8.13%) Oracle
4 16 (7.66%) SAP
4 16 (7.66%) ServiceNow
5 10 (4.78%) Fujitsu
6 8 (3.83%) Cisco
6 8 (3.83%) Dell
7 7 (3.35%) Riverbed
8 6 (2.87%) IBM
9 5 (2.39%) Red Hat
10 4 (1.91%) Juniper
10 4 (1.91%) PagerDuty
11 3 (1.44%) Palo Alto
11 3 (1.44%) SolarWinds
12 2 (0.96%) Aerohive Networks
12 2 (0.96%) AirMagnet
12 2 (0.96%) Brocade
12 2 (0.96%) Fortinet
12 2 (0.96%) Ruckus Wireless