Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > Berkshire
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 93 55 67
Rank change year-on-year -38 +12 -14
Permanent jobs citing Service Delivery 203 377 427
As % of all permanent IT jobs advertised in Berkshire 3.20% 4.32% 3.91%
As % of the Processes & Methodologies category 3.70% 4.90% 4.50%
Number of salaries quoted 115 254 330
Berkshire median annual salary £50,000 £50,000 £51,750
Median salary % change year-on-year - -3.38% +15.00%
10th Percentile £30,100 £26,625 £25,000
90th Percentile £84,250 £70,950 £65,000
South East median annual salary £45,000 £47,500 £45,000
% change year-on-year -5.26% +5.56% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Permanent vacancies with a requirement for process or methodology skills 5480 7698 9494
As % of all permanent IT jobs advertised in Berkshire 86.38% 88.31% 86.98%
Number of salaries quoted 4270 5878 7409
Berkshire median annual salary £50,000 £50,000 £50,000
10th Percentile £28,500 £30,000 £28,750
90th Percentile £75,000 £75,000 £71,854
South East median annual salary £45,000 £45,000 £45,000

Service Delivery
Job Vacancy Trend in Berkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Delivery in Berkshire

Service Delivery
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Berkshire.

Salary trend for Service Delivery in Berkshire

Service Delivery
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Service Delivery in Berkshire over the 6 months to 22 November 2017.

Salary histogram for Service Delivery in Berkshire

Service Delivery
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Berkshire region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -2 84 £50,000 -3.85% 4
Bracknell -12 59 £65,000 +132.14% 2
Maidenhead +5 13 £60,000 - 1
Wokingham -5 12 £52,500 +31.25%
Slough -19 7 £65,000 +56.63%
Newbury -34 1 - - 1
Service Delivery
South East

For the 6 months to 22 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Berkshire region with a requirement for Service Delivery.

1 67 (33.00%) ITIL
2 52 (25.62%) Project Management
3 46 (22.66%) Data Centre
3 46 (22.66%) Presales
4 38 (18.72%) Time Management
4 38 (18.72%) Degree
5 37 (18.23%) Mentoring
6 36 (17.73%) SLA
7 34 (16.75%) Agile Software Development
8 32 (15.76%) Finance
8 32 (15.76%) Microsoft
9 29 (14.29%) Cisco
9 29 (14.29%) Service Delivery Management
10 27 (13.30%) Continuous Improvement
11 26 (12.81%) Coaching
11 26 (12.81%) Line Management
12 25 (12.32%) CheckPoint
12 25 (12.32%) F5
13 23 (11.33%) TCP/IP
13 23 (11.33%) Windows
14 20 (9.85%) PRINCE2
14 20 (9.85%) QA
15 19 (9.36%) Change Control
15 19 (9.36%) Linux
16 18 (8.87%) Juniper
16 18 (8.87%) Windows Server
16 18 (8.87%) Analytical Skills
17 17 (8.37%) BGP
17 17 (8.37%) Firewall
17 17 (8.37%) SNMP

Service Delivery
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.94%) IIS
2 5 (2.46%) MS Exchange
3 4 (1.97%) Confluence
3 4 (1.97%) IBM Domino
3 4 (1.97%) IBM Notes
4 3 (1.48%) Apache
4 3 (1.48%) WebLogic
5 2 (0.99%) WebLogic Portal
6 1 (0.49%) Documentum
6 1 (0.49%) SharePoint
Applications
1 16 (7.88%) Microsoft Office
2 8 (3.94%) Microsoft Excel
2 8 (3.94%) MS Visio
3 6 (2.96%) Microsoft PowerPoint
3 6 (2.96%) Microsoft Project
4 1 (0.49%) Spreadsheet
Business Applications
1 4 (1.97%) SAP S/4HANA
2 1 (0.49%) Dynamics NAV
2 1 (0.49%) OPENHousing
Cloud Services
1 15 (7.39%) Microsoft Azure
2 12 (5.91%) SaaS
3 10 (4.93%) Amazon AWS
4 7 (3.45%) Office 365
5 4 (1.97%) SuccessFactors
6 2 (0.99%) PaaS
6 2 (0.99%) Serverless
7 1 (0.49%) Cloud Computing
7 1 (0.49%) Mimecast
Communications & Networking
1 23 (11.33%) TCP/IP
2 17 (8.37%) BGP
2 17 (8.37%) Firewall
2 17 (8.37%) SNMP
2 17 (8.37%) Wireless
3 16 (7.88%) Cisco Nexus
3 16 (7.88%) VLAN
4 14 (6.90%) IPsec
4 14 (6.90%) MPLS
4 14 (6.90%) Network Security
4 14 (6.90%) VPN
5 13 (6.40%) Cisco ASA
5 13 (6.40%) Cisco ISE
5 13 (6.40%) Ethernet
5 13 (6.40%) OSPF
5 13 (6.40%) SSL
6 7 (3.45%) Internet
7 5 (2.46%) VoIP
8 4 (1.97%) WAN
9 3 (1.48%) DNS
Database & Business Intelligence
1 13 (6.40%) SQL Server
2 6 (2.96%) Big Data
2 6 (2.96%) PostgreSQL
3 4 (1.97%) Relational Database
4 3 (1.48%) Apache Cassandra
4 3 (1.48%) Oracle Database
4 3 (1.48%) SQL Server 2008
5 2 (0.99%) SQL Server Integration Services
5 2 (0.99%) SQL Server Reporting Services
6 1 (0.49%) Data Mining
Development Applications
1 6 (2.96%) Bitbucket
1 6 (2.96%) Git (software)
2 3 (1.48%) Visual Studio
3 2 (0.99%) MSTest
4 1 (0.49%) JIRA
4 1 (0.49%) Redmine
4 1 (0.49%) Team Foundation Server
General
1 32 (15.76%) Finance
2 15 (7.39%) Billing
3 11 (5.42%) Retail
3 11 (5.42%) Telecoms
4 8 (3.94%) Digital Economy
5 6 (2.96%) Marketing
6 5 (2.46%) Legal
7 4 (1.97%) Pharmaceutical
7 4 (1.97%) Publishing
8 2 (0.99%) Banking
8 2 (0.99%) Manufacturing
9 1 (0.49%) Advertising
Job Titles
1 33 (16.26%) Service Manager
2 28 (13.79%) Architect
2 28 (13.79%) Delivery Manager
3 26 (12.81%) Services Delivery Manager
4 17 (8.37%) Data Architect
4 17 (8.37%) Data Centre Architect
5 14 (6.90%) Analyst
6 13 (6.40%) Developer
7 10 (4.93%) Operations Manager
7 10 (4.93%) Security Manager
8 8 (3.94%) 3rd Line Support
8 8 (3.94%) Senior Technical Writer
8 8 (3.94%) SOC Manager
8 8 (3.94%) Support Engineer
8 8 (3.94%) Technical Writer
9 7 (3.45%) IT Support
9 7 (3.45%) Programme Manager
9 7 (3.45%) Team Leader
10 6 (2.96%) Lead Architect
10 6 (2.96%) Technical Developer
Libraries, Frameworks & Software Standards
1 7 (3.45%) HTML
2 6 (2.96%) Celery
2 6 (2.96%) CSS
2 6 (2.96%) Django
2 6 (2.96%) jQuery
2 6 (2.96%) RabbitMQ
2 6 (2.96%) Twitter Bootstrap
3 5 (2.46%) JSON
4 4 (1.97%) .NET
4 4 (1.97%) Sensu
4 4 (1.97%) Velocity
4 4 (1.97%) Web Services
4 4 (1.97%) XPages
5 3 (1.48%) ASP.NET
5 3 (1.48%) Java SE
5 3 (1.48%) XML
6 2 (0.99%) .NET Framework
6 2 (0.99%) REST
6 2 (0.99%) SOAP
6 2 (0.99%) WCF
Miscellaneous
1 46 (22.66%) Data Centre
2 18 (8.87%) Analytical Skills
3 17 (8.37%) CCTV
4 14 (6.90%) Management Information System
5 13 (6.40%) FlexPod
6 10 (4.93%) Clustering
6 10 (4.93%) iPad
7 9 (4.43%) Driving Licence
7 9 (4.43%) User Experience
8 7 (3.45%) Hybrid Cloud
9 6 (2.96%) Virtual Team
10 5 (2.46%) Computer Science
11 4 (1.97%) Life Science
11 4 (1.97%) Wiki
12 3 (1.48%) Handset
12 3 (1.48%) Linux Command Line
12 3 (1.48%) Replication
13 2 (0.99%) EPoS
13 2 (0.99%) Renewable Energy
14 1 (0.49%) Internet of Things
Operating Systems
1 23 (11.33%) Windows
2 19 (9.36%) Linux
3 18 (8.87%) Windows Server
4 6 (2.96%) Windows Server 2012
5 5 (2.46%) Unix
6 4 (1.97%) Windows Server 2003
6 4 (1.97%) Windows Server 2008
7 3 (1.48%) Ubuntu
8 1 (0.49%) Android
8 1 (0.49%) Windows 10
8 1 (0.49%) Windows 7
8 1 (0.49%) Windows 8
Processes & Methodologies
1 67 (33.00%) ITIL
2 52 (25.62%) Project Management
3 46 (22.66%) Presales
4 38 (18.72%) Time Management
5 37 (18.23%) Mentoring
6 34 (16.75%) Agile Software Development
7 29 (14.29%) Service Delivery Management
8 27 (13.30%) Continuous Improvement
9 26 (12.81%) Coaching
9 26 (12.81%) Line Management
10 20 (9.85%) PRINCE2
11 19 (9.36%) Change Control
12 16 (7.88%) Performance Management
13 15 (7.39%) Risk Management
13 15 (7.39%) Service Management
14 14 (6.90%) ITIL V3
14 14 (6.90%) Migration
14 14 (6.90%) Network Design
14 14 (6.90%) SIEM
15 13 (6.40%) Stakeholder Management
Programming Languages
1 16 (7.88%) Java
1 16 (7.88%) SQL
2 9 (4.43%) Python
3 8 (3.94%) C#
4 3 (1.48%) C
4 3 (1.48%) JavaScript
4 3 (1.48%) Shell Script
5 2 (0.99%) T-SQL
6 1 (0.49%) Bash Shell
6 1 (0.49%) C++
6 1 (0.49%) Korn
6 1 (0.49%) XAML
Qualifications
1 38 (18.72%) Degree
2 16 (7.88%) Security Cleared
3 15 (7.39%) Cisco Certification
3 15 (7.39%) SC Cleared
4 14 (6.90%) CCNP
5 7 (3.45%) PMI Certification
6 6 (2.96%) ITIL Certification
6 6 (2.96%) PMP
7 4 (1.97%) DV Cleared
8 2 (0.99%) CISSP
8 2 (0.99%) Computer Science Degree
8 2 (0.99%) MCSE
8 2 (0.99%) Microsoft Certification
9 1 (0.49%) CCNA
9 1 (0.49%) CISA
9 1 (0.49%) GIAC
9 1 (0.49%) Linux+ Certification
9 1 (0.49%) Network+ Certification
9 1 (0.49%) Security+ Certification
9 1 (0.49%) SSCP
Quality Assurance & Compliance
1 36 (17.73%) SLA
2 20 (9.85%) QA
3 8 (3.94%) COBIT
4 6 (2.96%) ISO/IEC 27001
5 5 (2.46%) ISO 9001
6 4 (1.97%) 21 CFR Part 11
6 4 (1.97%) PMO
7 3 (1.48%) ISO 22301
7 3 (1.48%) PCI DSS
8 1 (0.49%) HMG Security Policy Framework
System Software
1 12 (5.91%) Active Directory
2 4 (1.97%) Docker
2 4 (1.97%) VMware Infrastructure
3 3 (1.48%) Hyper-V
3 3 (1.48%) KVM
4 2 (0.99%) NFS
5 1 (0.49%) Samba
5 1 (0.49%) Terminal Services
5 1 (0.49%) VMware ESXi
5 1 (0.49%) VMware NSX
Systems Management
1 13 (6.40%) Cisco Prime
2 8 (3.94%) SCCM
3 6 (2.96%) Backup Exec
3 6 (2.96%) Puppet
4 5 (2.46%) Ansible
4 5 (2.46%) Nagios
5 4 (1.97%) Icinga
5 4 (1.97%) Opscode Chef
5 4 (1.97%) Prometheus
5 4 (1.97%) Terraform
5 4 (1.97%) WSUS
5 4 (1.97%) ZABBIX
6 3 (1.48%) Failover Clustering
6 3 (1.48%) Opsview
6 3 (1.48%) vMotion
6 3 (1.48%) WMI
7 2 (0.99%) EMC NetWorker
8 1 (0.49%) vCenter Server
Vendors
1 32 (15.76%) Microsoft
2 29 (14.29%) Cisco
3 25 (12.32%) CheckPoint
3 25 (12.32%) F5
4 18 (8.87%) Juniper
5 15 (7.39%) Blue Coat
5 15 (7.39%) HP
6 14 (6.90%) SolarWinds
7 13 (6.40%) Aruba
7 13 (6.40%) Brocade
7 13 (6.40%) Fortinet
7 13 (6.40%) Meraki
7 13 (6.40%) Sourcefire
8 12 (5.91%) Palo Alto
9 8 (3.94%) VMware
10 7 (3.45%) Fujitsu
10 7 (3.45%) Oracle
11 6 (2.96%) Veeam
12 5 (2.46%) Cadence
13 4 (1.97%) SAP