Period
to 19 February 2020

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 February 2020 with a comparison to the same period in the previous 2 years.

Service Delivery
South East > Berkshire
6 months to
19 Feb 2020
Same period 2019 Same period 2018
Rank 82 67 91
Rank change year-on-year -15 +24 -40
Permanent jobs citing Service Delivery 159 232 212
As % of all permanent IT jobs advertised in Berkshire 3.22% 4.07% 3.16%
As % of the Processes & Methodologies category 3.57% 4.40% 3.54%
Number of salaries quoted 121 145 116
Berkshire median annual salary £57,500 £50,000 £50,000
Median salary % change year-on-year +15.00% - -9.09%
10th Percentile £31,250 £22,868 £30,000
90th Percentile £97,500 £75,000 £77,500
South East median annual salary £53,500 £50,000 £45,000
% change year-on-year +7.00% +11.11% -10.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Permanent vacancies with a requirement for process or methodology skills 4,455 5,271 5,995
As % of all permanent IT jobs advertised in Berkshire 90.20% 92.36% 89.41%
Number of salaries quoted 3,480 4,152 4,791
Berkshire median annual salary £57,500 £52,500 £50,000
Median salary % change year-on-year +9.52% +5.00% -
10th Percentile £33,725 £30,000 £29,000
90th Percentile £87,500 £77,500 £75,000
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

Service Delivery
Job Vacancy Trend in Berkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Delivery in Berkshire

Service Delivery
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Berkshire.

Salary trend for Service Delivery in Berkshire

Service Delivery
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Service Delivery in Berkshire over the 6 months to 19 February 2020.

Salary histogram for Service Delivery in Berkshire

Service Delivery
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Berkshire region over the 6 months to 19 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +18 74 £58,750 +17.50% 8
Maidenhead +8 19 £47,500 -5.94% 3
Newbury +33 18 £55,000 +22.22% 5
Slough +30 9 £45,000 - 5
Bracknell -31 5 £80,000 +60.00% 2
Wokingham +1 2 - -
Ascot - 1 £66,810 -
Service Delivery
South East

For the 6 months to 19 February 2020, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for Service Delivery.

1 81 (50.94%) ITIL
2 39 (24.53%) Microsoft
2 39 (24.53%) Service Management
3 37 (23.27%) Azure
4 33 (20.75%) SLA
5 31 (19.50%) VMware
6 28 (17.61%) Active Directory
7 26 (16.35%) Agile Software Development
8 25 (15.72%) Project Management
8 25 (15.72%) Windows
9 23 (14.47%) Office 365
10 22 (13.84%) Problem Management
11 20 (12.58%) ISO/IEC 27001
11 20 (12.58%) Finance
11 20 (12.58%) Analytical Skills
11 20 (12.58%) Service Design
12 19 (11.95%) Stakeholder Management
12 19 (11.95%) Linux
13 18 (11.32%) Security Cleared
13 18 (11.32%) VMware Infrastructure
13 18 (11.32%) Problem-Solving
13 18 (11.32%) Project Delivery
14 17 (10.69%) SQL
15 16 (10.06%) Telecoms
15 16 (10.06%) SaaS
15 16 (10.06%) Data Centre
16 15 (9.43%) Presales
16 15 (9.43%) SC Cleared
16 15 (9.43%) Supplier Management
16 15 (9.43%) Retail

Service Delivery
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.92%) SharePoint
2 3 (1.89%) Elasticsearch
2 3 (1.89%) MS Exchange
2 3 (1.89%) Skype for Business
3 1 (0.63%) IIS
3 1 (0.63%) SharePoint 2013
Applications
1 11 (6.92%) Microsoft Office
2 5 (3.14%) MS Visio
3 3 (1.89%) Microsoft Excel
4 2 (1.26%) Microsoft Project
5 1 (0.63%) Microsoft PowerPoint
Business Applications
1 2 (1.26%) NetSuite
Cloud Services
1 37 (23.27%) Azure
2 23 (14.47%) Office 365
3 16 (10.06%) SaaS
4 12 (7.55%) AWS
4 12 (7.55%) Azure Active Directory
5 8 (5.03%) IaaS
5 8 (5.03%) PaaS
6 6 (3.77%) GCP
7 4 (2.52%) Cloud Computing
7 4 (2.52%) Serverless
8 2 (1.26%) GitHub
8 2 (1.26%) Power Platform
8 2 (1.26%) PowerApps
9 1 (0.63%) Azure ExpressRoute
9 1 (0.63%) Azure Functions
9 1 (0.63%) Boomi
9 1 (0.63%) OneDrive
Communications & Networking
1 14 (8.81%) Firewall
2 11 (6.92%) WAN
3 9 (5.66%) LAN
4 8 (5.03%) Network Security
4 8 (5.03%) Radio Access Network
5 3 (1.89%) DHCP
5 3 (1.89%) DNS
5 3 (1.89%) SAN
5 3 (1.89%) VPN
6 2 (1.26%) 4G
6 2 (1.26%) Skype
6 2 (1.26%) Unified Communications
7 1 (0.63%) BIG-IP
7 1 (0.63%) Cisco ASA
7 1 (0.63%) Ethernet
7 1 (0.63%) MPLS
7 1 (0.63%) Remote Desktop
7 1 (0.63%) Wireless
Database & Business Intelligence
1 6 (3.77%) SQL Server
2 3 (1.89%) Apache Cassandra
3 2 (1.26%) Big Data
3 2 (1.26%) Data Warehouse
3 2 (1.26%) MySQL
4 1 (0.63%) Azure SQL Database
4 1 (0.63%) Data Lake
Development Applications
1 2 (1.26%) GoCD
1 2 (1.26%) Sonatype Nexus
2 1 (0.63%) Bitbucket
2 1 (0.63%) Git (software)
2 1 (0.63%) Jenkins
2 1 (0.63%) JIRA
2 1 (0.63%) Octopus Deploy
2 1 (0.63%) Subversion
2 1 (0.63%) Visual Studio
2 1 (0.63%) Visual Studio Team System
General
1 20 (12.58%) Finance
2 16 (10.06%) Telecoms
3 15 (9.43%) Retail
4 10 (6.29%) Marketing
5 8 (5.03%) Public Sector
6 4 (2.52%) Legal
7 3 (1.89%) Billing
7 3 (1.89%) Manufacturing
8 2 (1.26%) Games
9 1 (0.63%) Local Government
9 1 (0.63%) Military
9 1 (0.63%) Pharmaceutical
Job Titles
1 24 (15.09%) Service Manager
2 22 (13.84%) Delivery Manager
2 22 (13.84%) Service Delivery Manager
3 20 (12.58%) Architect
4 18 (11.32%) IT Manager
5 14 (8.81%) IT Services Delivery Manager
5 14 (8.81%) IT Services Manager
6 13 (8.18%) Team Leader
7 11 (6.92%) Consultant
7 11 (6.92%) Infrastructure Engineer
8 10 (6.29%) Analyst
8 10 (6.29%) Operations Manager
9 9 (5.66%) Infrastructure Team Leader
9 9 (5.66%) IT Infrastructure Team Leader
10 7 (4.40%) IT Architect
10 7 (4.40%) IT Security Architect
10 7 (4.40%) Security Architect
10 7 (4.40%) Senior Manager
11 6 (3.77%) Head of IT
11 6 (3.77%) Technical Consultant
Libraries, Frameworks & Software Standards
1 3 (1.89%) Elastic Stack
1 3 (1.89%) Kafka
1 3 (1.89%) OAuth
1 3 (1.89%) OAuth2
1 3 (1.89%) OpenID
1 3 (1.89%) XACML
2 1 (0.63%) .NET
2 1 (0.63%) React Native
2 1 (0.63%) XML
Miscellaneous
1 20 (12.58%) Analytical Skills
2 16 (10.06%) Data Centre
3 14 (8.81%) Virtual Team
4 10 (6.29%) Self-Motivation
5 9 (5.66%) Management Information System
5 9 (5.66%) Private Cloud
6 7 (4.40%) Hybrid Cloud
7 5 (3.14%) Data Protection Act
8 4 (2.52%) PKI
9 3 (1.89%) Clustering
9 3 (1.89%) Distributed Denial-of-Service
9 3 (1.89%) FMCG
10 2 (1.26%) CMDB
10 2 (1.26%) Greenfield Project
10 2 (1.26%) NHS
10 2 (1.26%) Robotics
10 2 (1.26%) User Experience
11 1 (0.63%) Blackberry
11 1 (0.63%) Digital Signage
11 1 (0.63%) Public Cloud
Operating Systems
1 25 (15.72%) Windows
2 19 (11.95%) Linux
3 5 (3.14%) Windows 10
4 3 (1.89%) Unix
4 3 (1.89%) Windows Server
Processes & Methodologies
1 81 (50.94%) ITIL
2 39 (24.53%) Service Management
3 26 (16.35%) Agile Software Development
4 25 (15.72%) Project Management
5 22 (13.84%) Problem Management
6 20 (12.58%) Service Design
7 19 (11.95%) Stakeholder Management
8 18 (11.32%) Problem-Solving
8 18 (11.32%) Project Delivery
9 15 (9.43%) Change Management
9 15 (9.43%) ITSM
9 15 (9.43%) Presales
9 15 (9.43%) Risk Management
9 15 (9.43%) Supplier Management
10 14 (8.81%) Incident Management
10 14 (8.81%) Infrastructure Engineering
10 14 (8.81%) PRINCE2
11 13 (8.18%) Information Security
11 13 (8.18%) People Management
11 13 (8.18%) Vulnerability Management
Programming Languages
1 17 (10.69%) SQL
2 7 (4.40%) PowerShell
3 6 (3.77%) JavaScript
3 6 (3.77%) PHP
3 6 (3.77%) Python
4 1 (0.63%) C#
Qualifications
1 18 (11.32%) Security Cleared
2 15 (9.43%) SC Cleared
3 11 (6.92%) Cisco Certification
4 9 (5.66%) DV Cleared
5 8 (5.03%) CCIE
5 8 (5.03%) CISSP
6 6 (3.77%) AWS Certification
6 6 (3.77%) ITIL Certification
7 5 (3.14%) Microsoft Certification
8 4 (2.52%) Degree
9 3 (1.89%) CCNA
9 3 (1.89%) JNCIA
9 3 (1.89%) PRINCE2 Certification
9 3 (1.89%) TOGAF Certification
10 2 (1.26%) MCP
11 1 (0.63%) Computer Science Degree
11 1 (0.63%) CREST Certified
11 1 (0.63%) GIAC
11 1 (0.63%) Postgraduate
11 1 (0.63%) SANS
Quality Assurance & Compliance
1 33 (20.75%) SLA
2 20 (12.58%) ISO/IEC 27001
3 14 (8.81%) GDPR
4 12 (7.55%) Sarbanes-Oxley
5 5 (3.14%) NIST
6 4 (2.52%) ISO/IEC 20000
7 3 (1.89%) COBIT
7 3 (1.89%) HMG Security Policy Framework
7 3 (1.89%) PCI DSS
7 3 (1.89%) QA
8 2 (1.26%) Data Quality
8 2 (1.26%) ISO 22301
8 2 (1.26%) JSP 440
9 1 (0.63%) ISO 14001
9 1 (0.63%) ISO 9001
9 1 (0.63%) PMO
System Software
1 28 (17.61%) Active Directory
2 18 (11.32%) VMware Infrastructure
3 3 (1.89%) Docker
3 3 (1.89%) XenApp
3 3 (1.89%) XenDesktop
4 2 (1.26%) Hyper-V
5 1 (0.63%) BitLocker
5 1 (0.63%) Microsoft App-V
5 1 (0.63%) Virtual Desktop
5 1 (0.63%) Virtual Machines
Systems Management
1 11 (6.92%) SCCM
2 9 (5.66%) SCOM
2 9 (5.66%) WSUS
3 5 (3.14%) Microsoft Intune
4 3 (1.89%) Grafana
4 3 (1.89%) Microsoft Clustering
5 2 (1.26%) Puppet
5 2 (1.26%) Terraform
6 1 (0.63%) AirWatch
6 1 (0.63%) Ansible
6 1 (0.63%) Graylog
6 1 (0.63%) Microsoft Data Protection Manager
6 1 (0.63%) SCDPM
6 1 (0.63%) SCOrch
6 1 (0.63%) SCSM
6 1 (0.63%) SCVMM
Vendors
1 39 (24.53%) Microsoft
2 31 (19.50%) VMware
3 11 (6.92%) Cisco
4 8 (5.03%) Citrix
5 6 (3.77%) Dell
6 5 (3.14%) Huawei
6 5 (3.14%) SAP
7 4 (2.52%) HP
7 4 (2.52%) IBM
7 4 (2.52%) Salesforce.com
8 3 (1.89%) EMC
8 3 (1.89%) Intel
9 2 (1.26%) Alibaba
9 2 (1.26%) EqualLogic
9 2 (1.26%) Samsung
9 2 (1.26%) Workday
10 1 (0.63%) F5
10 1 (0.63%) MobileIron
10 1 (0.63%) Splunk
10 1 (0.63%) Zscaler