Period
to 18 August 2019

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 August 2019 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > Berkshire
6 months to
18 Aug 2019
Same period 2018 Same period 2017
Rank 87 113 65
Rank change year-on-year +26 -48 -2
Permanent jobs citing Service Delivery 193 174 274
As % of all permanent IT jobs advertised in Berkshire 3.36% 2.64% 4.25%
As % of the Processes & Methodologies category 3.67% 2.90% 4.80%
Number of salaries quoted 132 128 186
Berkshire median annual salary £50,000 £47,500 £49,000
Median salary % change year-on-year +5.26% -3.06% +8.89%
10th Percentile £23,500 £28,350 £25,985
90th Percentile £82,500 £70,000 £80,000
South East median annual salary £52,500 £50,000 £45,000
% change year-on-year +5.00% +11.11% -5.26%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Permanent vacancies with a requirement for process or methodology skills 5,260 5,991 5,707
As % of all permanent IT jobs advertised in Berkshire 91.59% 90.95% 88.45%
Number of salaries quoted 4,181 4,784 4,477
Berkshire median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - -
10th Percentile £31,250 £30,000 £27,500
90th Percentile £79,000 £73,750 £75,000
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

Service Delivery
Job Vacancy Trend in Berkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Delivery in Berkshire

Service Delivery
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Berkshire.

Salary trend for Service Delivery in Berkshire

Service Delivery
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Service Delivery in Berkshire over the 6 months to 18 August 2019.

Salary histogram for Service Delivery in Berkshire

Service Delivery
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Berkshire region over the 6 months to 18 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -9 76 £50,000 +2.56% 10
Maidenhead +48 27 £54,000 -20.00% 3
Bracknell -14 25 £47,500 +11.76% 3
Slough +30 19 £24,000 -31.43% 6
Wokingham +15 14 £51,000 +13.33% 2
Newbury +12 11 £52,500 -12.50% 5
Service Delivery
South East

For the 6 months to 18 August 2019, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for Service Delivery.

1 78 (40.41%) ITIL
2 46 (23.83%) Finance
3 34 (17.62%) Project Management
4 31 (16.06%) Stakeholder Management
4 31 (16.06%) Microsoft Azure
5 29 (15.03%) Problem-Solving
6 25 (12.95%) Service Management
7 24 (12.44%) Microsoft
8 23 (11.92%) SLA
9 22 (11.40%) DevOps
10 20 (10.36%) Windows
11 19 (9.84%) Agile Software Development
11 19 (9.84%) Presales
12 18 (9.33%) Security Cleared
12 18 (9.33%) Amazon AWS
12 18 (9.33%) Business Development
12 18 (9.33%) Decision-Making
13 17 (8.81%) Service Delivery Management
13 17 (8.81%) ITIL Certification
13 17 (8.81%) Telecoms
13 17 (8.81%) Performance Management
14 16 (8.29%) Continuous Improvement
14 16 (8.29%) Firewall
14 16 (8.29%) Retail
14 16 (8.29%) Degree
14 16 (8.29%) SQL
15 15 (7.77%) Linux
15 15 (7.77%) Change Management
15 15 (7.77%) Process Improvement
16 14 (7.25%) Incident Management

Service Delivery
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.59%) Tomcat
2 4 (2.07%) SharePoint
3 3 (1.55%) MS Exchange
4 2 (1.04%) Elasticsearch
4 2 (1.04%) OpenStack
4 2 (1.04%) WebLogic
4 2 (1.04%) WebSphere
5 1 (0.52%) Apache
5 1 (0.52%) Apache Spark
5 1 (0.52%) Exchange Server 2010
5 1 (0.52%) Exchange Server 2013
5 1 (0.52%) IIS
5 1 (0.52%) WordPress
Applications
1 7 (3.63%) Microsoft Office
2 6 (3.11%) Microsoft Excel
2 6 (3.11%) MS Visio
3 4 (2.07%) Microsoft PowerPoint
3 4 (2.07%) Microsoft Project
Business Applications
1 1 (0.52%) Oracle ERP
1 1 (0.52%) SAP GRC
Cloud Services
1 31 (16.06%) Microsoft Azure
2 18 (9.33%) Amazon AWS
3 11 (5.70%) Office 365
4 9 (4.66%) IaaS
5 8 (4.15%) PaaS
6 7 (3.63%) SaaS
7 6 (3.11%) GitHub
8 4 (2.07%) Cloud Computing
9 3 (1.55%) Azure Active Directory
9 3 (1.55%) Dynamics 365
9 3 (1.55%) Google Cloud Platform
9 3 (1.55%) Slack
10 2 (1.04%) Power Platform
11 1 (0.52%) AWS CloudFormation
11 1 (0.52%) Datadog
11 1 (0.52%) G Suite
11 1 (0.52%) Google Compute Engine
11 1 (0.52%) npm
11 1 (0.52%) OneDrive
11 1 (0.52%) OpenShift
Communications & Networking
1 16 (8.29%) Firewall
2 11 (5.70%) WAN
3 9 (4.66%) Network Security
4 8 (4.15%) LAN
5 7 (3.63%) Wireless
6 6 (3.11%) DNS
7 5 (2.59%) 4G
7 5 (2.59%) IP Telephony
7 5 (2.59%) VoIP
8 4 (2.07%) 2G
8 4 (2.07%) 3G
8 4 (2.07%) Cisco ASA
8 4 (2.07%) CTI
8 4 (2.07%) H.323
8 4 (2.07%) ISDN
8 4 (2.07%) LTE
8 4 (2.07%) SS7
8 4 (2.07%) UMTS
9 3 (1.55%) Cisco Firepower
9 3 (1.55%) Radio Access Network
Database & Business Intelligence
1 7 (3.63%) Relational Database
2 5 (2.59%) PostgreSQL
3 4 (2.07%) MySQL
3 4 (2.07%) SQL Server
4 3 (1.55%) NoSQL
5 2 (1.04%) Apache Cassandra
5 2 (1.04%) Power BI
5 2 (1.04%) RDBMS
6 1 (0.52%) Big Data
6 1 (0.52%) BigQuery
6 1 (0.52%) Data Warehouse
6 1 (0.52%) MongoDB
6 1 (0.52%) Riak
6 1 (0.52%) SQL Server Integration Services
Development Applications
1 6 (3.11%) Jenkins
2 4 (2.07%) GitLab
3 3 (1.55%) Cucumber
3 3 (1.55%) JIRA
4 2 (1.04%) Git (software)
4 2 (1.04%) Subversion
5 1 (0.52%) Burp Suite
5 1 (0.52%) CircleCI
5 1 (0.52%) Octopus Deploy
5 1 (0.52%) Selenium
5 1 (0.52%) SoapUI
5 1 (0.52%) WebDriver
General
1 46 (23.83%) Finance
2 17 (8.81%) Telecoms
3 16 (8.29%) Retail
4 13 (6.74%) Legal
5 12 (6.22%) Financial Institution
5 12 (6.22%) Public Sector
6 6 (3.11%) Marketing
7 5 (2.59%) Banking
8 4 (2.07%) Games
8 4 (2.07%) Housing Association
8 4 (2.07%) Law
8 4 (2.07%) Local Government
9 2 (1.04%) Manufacturing
10 1 (0.52%) Billing
10 1 (0.52%) French Language
10 1 (0.52%) German Language
10 1 (0.52%) Social Housing
Job Titles
1 42 (21.76%) Service Manager
2 34 (17.62%) Delivery Manager
2 34 (17.62%) Services Delivery Manager
3 18 (9.33%) Analyst
4 17 (8.81%) Architect
5 14 (7.25%) IT Manager
6 12 (6.22%) Consultant
7 9 (4.66%) IT Support
7 9 (4.66%) Network Engineer
7 9 (4.66%) Support Analyst
8 8 (4.15%) Administrator
8 8 (4.15%) Developer
8 8 (4.15%) Solutions Architect
9 7 (3.63%) IT Administrator
9 7 (3.63%) Project Manager
9 7 (3.63%) Security Architect
10 6 (3.11%) Operations Manager
10 6 (3.11%) Service Desk Agent
11 5 (2.59%) IT Architect
11 5 (2.59%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 11 (5.70%) .NET
2 10 (5.18%) OpenID
3 9 (4.66%) Web Services
4 6 (3.11%) OAuth
4 6 (3.11%) OAuth2
4 6 (3.11%) XACML
5 4 (2.07%) Ajax
5 4 (2.07%) Apache Cordova
5 4 (2.07%) CSS
5 4 (2.07%) J2EE
5 4 (2.07%) MSMQ
5 4 (2.07%) Node.js
5 4 (2.07%) REST
5 4 (2.07%) RESTful
5 4 (2.07%) SOAP
6 3 (1.55%) ASP.NET
6 3 (1.55%) HTML
6 3 (1.55%) Jest
6 3 (1.55%) jQuery
6 3 (1.55%) React
Miscellaneous
1 10 (5.18%) Analytical Skills
1 10 (5.18%) NHS
1 10 (5.18%) PKI
2 7 (3.63%) Data Protection Act
2 7 (3.63%) Distributed Denial-of-Service
2 7 (3.63%) Management Information System
3 6 (3.11%) Data Centre
3 6 (3.11%) Public Cloud
4 4 (2.07%) Self-Motivation
4 4 (2.07%) Virtual Team
5 2 (1.04%) FMCG
5 2 (1.04%) Hybrid Cloud
5 2 (1.04%) iSeries
5 2 (1.04%) Social Media
6 1 (0.52%) Cyberthreat
6 1 (0.52%) Driving Licence
6 1 (0.52%) Enterprise Cloud
6 1 (0.52%) HP StoreVirtual
6 1 (0.52%) Replication
6 1 (0.52%) Video Conferencing
Operating Systems
1 20 (10.36%) Windows
2 15 (7.77%) Linux
3 7 (3.63%) Windows 10
4 4 (2.07%) Android
4 4 (2.07%) Apple iOS
4 4 (2.07%) Windows 7
4 4 (2.07%) Windows Server
5 2 (1.04%) Unix
5 2 (1.04%) Windows Server 2012
6 1 (0.52%) Windows Server 2008
Processes & Methodologies
1 78 (40.41%) ITIL
2 34 (17.62%) Project Management
3 31 (16.06%) Stakeholder Management
4 29 (15.03%) Problem-Solving
5 25 (12.95%) Service Management
6 22 (11.40%) DevOps
7 19 (9.84%) Agile Software Development
7 19 (9.84%) Presales
8 18 (9.33%) Business Development
8 18 (9.33%) Decision-Making
9 17 (8.81%) Performance Management
9 17 (8.81%) Service Delivery Management
10 16 (8.29%) Continuous Improvement
11 15 (7.77%) Change Management
11 15 (7.77%) Process Improvement
12 14 (7.25%) Incident Management
13 13 (6.74%) Cybersecurity
13 13 (6.74%) Line Management
14 12 (6.22%) Mentoring
14 12 (6.22%) TOGAF
Programming Languages
1 16 (8.29%) SQL
2 9 (4.66%) JavaScript
3 4 (2.07%) Java
4 3 (1.55%) C
4 3 (1.55%) PHP
5 2 (1.04%) PL/SQL
5 2 (1.04%) Python
5 2 (1.04%) RPG
5 2 (1.04%) Scala
5 2 (1.04%) Shell Script
6 1 (0.52%) Bash Shell
6 1 (0.52%) C#
6 1 (0.52%) Go
6 1 (0.52%) PowerShell
6 1 (0.52%) VB.NET
Qualifications
1 18 (9.33%) Security Cleared
2 17 (8.81%) ITIL Certification
3 16 (8.29%) Degree
4 13 (6.74%) SC Cleared
5 6 (3.11%) TOGAF Certification
6 4 (2.07%) CCNP
6 4 (2.07%) Cisco Certification
6 4 (2.07%) PRINCE2 Certification
7 3 (1.55%) CCNA
7 3 (1.55%) CISSP
7 3 (1.55%) Computer Science Degree
7 3 (1.55%) CRISC
7 3 (1.55%) MCP
7 3 (1.55%) Microsoft Certification
8 2 (1.04%) AWS Certification
8 2 (1.04%) CISM
8 2 (1.04%) CSSLP
8 2 (1.04%) ITIL Foundation Certificate
8 2 (1.04%) MCSE
8 2 (1.04%) SSCP
Quality Assurance & Compliance
1 23 (11.92%) SLA
2 10 (5.18%) GDPR
3 9 (4.66%) ISO/IEC 27001
4 8 (4.15%) PCI DSS
5 7 (3.63%) COBIT
5 7 (3.63%) NIST
6 6 (3.11%) Sarbanes-Oxley
7 2 (1.04%) Data Quality
7 2 (1.04%) ISO 14001
7 2 (1.04%) ISO 9001
7 2 (1.04%) PSD2
7 2 (1.04%) QA
8 1 (0.52%) ISO/IEC 20000
8 1 (0.52%) PMO
System Software
1 9 (4.66%) Active Directory
2 8 (4.15%) Docker
2 8 (4.15%) VMware Infrastructure
3 2 (1.04%) Hyper-V
4 1 (0.52%) Ceph
4 1 (0.52%) VMware NSX
4 1 (0.52%) vSphere
Systems Management
1 7 (3.63%) Kubernetes
2 5 (2.59%) Microsoft Intune
2 5 (2.59%) SCCM
3 4 (2.07%) Ansible
3 4 (2.07%) SCOM
4 2 (1.04%) BladeLogic
4 2 (1.04%) Cisco Prime
4 2 (1.04%) Nagios
4 2 (1.04%) Puppet
4 2 (1.04%) SCOrch
4 2 (1.04%) Tivoli
4 2 (1.04%) Xymon
5 1 (0.52%) Backup Exec
5 1 (0.52%) Grafana
5 1 (0.52%) Microsoft Clustering
5 1 (0.52%) RSA Archer
5 1 (0.52%) Single Sign-On
5 1 (0.52%) Terraform
5 1 (0.52%) vRealize
5 1 (0.52%) ZABBIX
Vendors
1 24 (12.44%) Microsoft
2 11 (5.70%) Cisco
3 9 (4.66%) VMware
4 7 (3.63%) Fujitsu
4 7 (3.63%) SAP
5 6 (3.11%) Blue Coat
5 6 (3.11%) Juniper
5 6 (3.11%) Riverbed
6 4 (2.07%) Oracle
6 4 (2.07%) SolarWinds
7 3 (1.55%) Cypress Semiconductor
7 3 (1.55%) Google
8 2 (1.04%) BMC
8 2 (1.04%) CA
8 2 (1.04%) CheckPoint
8 2 (1.04%) Citrix
8 2 (1.04%) Fortinet
8 2 (1.04%) HP
8 2 (1.04%) McAfee
8 2 (1.04%) Veeam