Period
to 23 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
South East > Berkshire
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 113 62 55
Rank change year-on-year -51 -7 +2
Permanent jobs citing Service Delivery 179 292 402
As % of all permanent IT jobs advertised in Berkshire 2.64% 4.39% 4.27%
As % of the Processes & Methodologies category 2.98% 5.08% 4.80%
Number of salaries quoted 118 202 312
Berkshire median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -5.00%
10th Percentile £28,350 £25,250 £28,250
90th Percentile £73,250 £78,750 £76,250
South East median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Berkshire
Permanent vacancies with a requirement for process or methodology skills 6,013 5,746 8,369
As % of all permanent IT jobs advertised in Berkshire 88.71% 86.43% 88.93%
Number of salaries quoted 4,846 4,523 6,679
Berkshire median annual salary £50,000 £50,000 £50,000
10th Percentile £30,000 £27,500 £28,800
90th Percentile £73,750 £75,000 £73,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Service Delivery
Job Vacancy Trend in Berkshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Berkshire.

Job vacancy trend for Service Delivery in Berkshire

Service Delivery
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Berkshire.

Salary trend for Service Delivery in Berkshire

Service Delivery
Salary Histogram in Berkshire

The salary distribution of IT jobs citing Service Delivery in Berkshire over the 6 months to 23 June 2018.

Salary histogram for Service Delivery in Berkshire

Service Delivery
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Berkshire region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -9 72 £47,500 - 16
Maidenhead -50 33 £67,500 +12.50% 4
Bracknell -28 30 £42,500 -15.00% 1
Wokingham -8 6 £42,500 +80.85%
Slough -12 6 £35,000 -50.00%
Newbury -22 6 £60,000 -4.00%
Ascot - 4 £45,000 -
Service Delivery
South East

For the 6 months to 23 June 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Berkshire region with a requirement for Service Delivery.

1 74 (41.34%) ITIL
2 39 (21.79%) Windows
3 37 (20.67%) Stakeholder Management
4 34 (18.99%) Finance
5 32 (17.88%) Microsoft
6 31 (17.32%) SLA
7 29 (16.20%) Service Management
8 27 (15.08%) Analytical Skills
9 22 (12.29%) Telecoms
10 21 (11.73%) Active Directory
10 21 (11.73%) Microsoft Azure
11 20 (11.17%) Service Delivery Management
11 20 (11.17%) Change Management
12 18 (10.06%) ITSM
12 18 (10.06%) Problem-Solving
12 18 (10.06%) Time Management
12 18 (10.06%) Security Cleared
13 17 (9.50%) Office 365
13 17 (9.50%) Contract Management
14 16 (8.94%) Microsoft Excel
15 15 (8.38%) Information Security
15 15 (8.38%) VMware
15 15 (8.38%) Microsoft Office
16 14 (7.82%) SQL
16 14 (7.82%) Matrix Organization
17 13 (7.26%) Continuous Improvement
17 13 (7.26%) Critical Success Factor
17 13 (7.26%) SC Cleared
17 13 (7.26%) Project Management
17 13 (7.26%) Microsoft Certification

Service Delivery
Co-occurring IT Skills in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.47%) SharePoint
2 6 (3.35%) SharePoint 2013
2 6 (3.35%) SharePoint Server
2 6 (3.35%) Skype for Business
3 5 (2.79%) Exchange Server 2013
3 5 (2.79%) MS Exchange
4 4 (2.23%) Exchange Server 2010
5 3 (1.68%) GroupWise
5 3 (1.68%) IIS
5 3 (1.68%) WebSphere
6 2 (1.12%) Apache
7 1 (0.56%) WebLogic
7 1 (0.56%) WebLogic Portal
Applications
1 16 (8.94%) Microsoft Excel
2 15 (8.38%) Microsoft Office
3 12 (6.70%) Microsoft PowerPoint
4 4 (2.23%) MS Visio
Business Applications
1 4 (2.23%) SAP Business ByDesign
2 3 (1.68%) OpenText Process Suite
3 1 (0.56%) Dynamics CRM
Cloud Services
1 21 (11.73%) Microsoft Azure
2 17 (9.50%) Office 365
3 11 (6.15%) SaaS
4 9 (5.03%) IaaS
4 9 (5.03%) PaaS
5 7 (3.91%) Amazon AWS
6 6 (3.35%) Azure Active Directory
6 6 (3.35%) OneDrive
7 1 (0.56%) Dynamics 365
7 1 (0.56%) SuccessFactors
Communications & Networking
1 11 (6.15%) DNS
1 11 (6.15%) Firewall
2 9 (5.03%) DHCP
2 9 (5.03%) Network Security
2 9 (5.03%) WAN
3 7 (3.91%) LAN
3 7 (3.91%) TCP/IP
3 7 (3.91%) VPN
4 5 (2.79%) 5G
4 5 (2.79%) GSM
4 5 (2.79%) Skype
5 4 (2.23%) Cisco ASA
5 4 (2.23%) HTTP
5 4 (2.23%) VoIP
5 4 (2.23%) WLAN
6 3 (1.68%) ADSL
6 3 (1.68%) BGP
6 3 (1.68%) Broadband
6 3 (1.68%) Internet
6 3 (1.68%) PBX
Database & Business Intelligence
1 6 (3.35%) SQL Server
2 2 (1.12%) Data Mining
2 2 (1.12%) Oracle Database
2 2 (1.12%) SQL Server 2014
3 1 (0.56%) BusinessObjects
3 1 (0.56%) EDMS
Development Applications
1 3 (1.68%) MSI
2 1 (0.56%) Git (software)
2 1 (0.56%) JIRA
General
1 34 (18.99%) Finance
2 22 (12.29%) Telecoms
3 6 (3.35%) Billing
3 6 (3.35%) Legal
3 6 (3.35%) Retail
4 5 (2.79%) Pharmaceutical
5 3 (1.68%) Marketing
6 1 (0.56%) Automotive
6 1 (0.56%) Financial Institution
6 1 (0.56%) Law
Job Titles
1 36 (20.11%) Service Manager
2 17 (9.50%) Analyst
3 16 (8.94%) Delivery Manager
3 16 (8.94%) Services Delivery Manager
4 12 (6.70%) Administrator
5 10 (5.59%) Support Manager
6 9 (5.03%) Applications Support
6 9 (5.03%) Service Support Manager
7 7 (3.91%) Support Engineer
7 7 (3.91%) Technical Specialist
8 6 (3.35%) Architect
8 6 (3.35%) Change Manager
8 6 (3.35%) SharePoint Specialist
8 6 (3.35%) Systems Administrator
8 6 (3.35%) Technical Analyst
9 5 (2.79%) Consultant
9 5 (2.79%) IT Analyst
9 5 (2.79%) IT Manager
9 5 (2.79%) Service Improvement Manager
9 5 (2.79%) Software Analyst
Libraries, Frameworks & Software Standards
1 7 (3.91%) Middleware
2 3 (1.68%) .NET
2 3 (1.68%) HTML
2 3 (1.68%) Web Services
3 2 (1.12%) AngularJS
3 2 (1.12%) CSS
3 2 (1.12%) jQuery
3 2 (1.12%) Leaflet
3 2 (1.12%) OpenLayers
4 1 (0.56%) COM
Miscellaneous
1 27 (15.08%) Analytical Skills
2 11 (6.15%) Hybrid Cloud
3 10 (5.59%) Management Information System
4 9 (5.03%) Self-Motivation
5 6 (3.35%) Data Centre
6 5 (2.79%) PKI
7 3 (1.68%) EPoS
7 3 (1.68%) Handset
8 2 (1.12%) Linux Command Line
8 2 (1.12%) Renewable Energy
8 2 (1.12%) User Experience
8 2 (1.12%) Virtual Team
9 1 (0.56%) Client/Server
9 1 (0.56%) CMDB
9 1 (0.56%) Computer Science
9 1 (0.56%) EMC VNX
9 1 (0.56%) Fat Client
9 1 (0.56%) FMCG
9 1 (0.56%) Public Cloud
9 1 (0.56%) Thin Client
Operating Systems
1 39 (21.79%) Windows
2 12 (6.70%) Windows Server
3 11 (6.15%) Linux
3 11 (6.15%) Windows 8
4 9 (5.03%) Android
4 9 (5.03%) Apple iOS
4 9 (5.03%) Windows 10
5 6 (3.35%) Unix
5 6 (3.35%) Windows Server 2012
6 5 (2.79%) Windows Server 2008
7 4 (2.23%) Windows 7
8 1 (0.56%) Windows NT
Processes & Methodologies
1 74 (41.34%) ITIL
2 37 (20.67%) Stakeholder Management
3 29 (16.20%) Service Management
4 20 (11.17%) Change Management
4 20 (11.17%) Service Delivery Management
5 18 (10.06%) ITSM
5 18 (10.06%) Problem-Solving
5 18 (10.06%) Time Management
6 17 (9.50%) Contract Management
7 15 (8.38%) Information Security
8 14 (7.82%) Matrix Organization
9 13 (7.26%) Continuous Improvement
9 13 (7.26%) Critical Success Factor
9 13 (7.26%) Project Management
9 13 (7.26%) Statistics
10 11 (6.15%) Incident Management
11 10 (5.59%) Change Control
11 10 (5.59%) Logistics
11 10 (5.59%) Matrix Management
11 10 (5.59%) Supplier Management
Programming Languages
1 14 (7.82%) SQL
2 7 (3.91%) PowerShell
3 3 (1.68%) C
3 3 (1.68%) JavaScript
3 3 (1.68%) VBScript
4 2 (1.12%) C#
4 2 (1.12%) T-SQL
4 2 (1.12%) TypeScript
5 1 (0.56%) Perl
5 1 (0.56%) Python
Qualifications
1 18 (10.06%) Security Cleared
2 13 (7.26%) Microsoft Certification
2 13 (7.26%) SC Cleared
3 12 (6.70%) MCSE
4 11 (6.15%) MCSA
5 6 (3.35%) Degree
5 6 (3.35%) DV Cleared
5 6 (3.35%) ITIL Certification
6 5 (2.79%) MCITP
6 5 (2.79%) MCTS
7 4 (2.23%) CCNP
7 4 (2.23%) Cisco Certification
8 3 (1.68%) CCIE
8 3 (1.68%) CCNA
8 3 (1.68%) MCP
9 2 (1.12%) CCDA
9 2 (1.12%) CCDP
9 2 (1.12%) JNCIE
9 2 (1.12%) JNCIP
9 2 (1.12%) Network+ Certification
Quality Assurance & Compliance
1 31 (17.32%) SLA
2 9 (5.03%) GDPR
2 9 (5.03%) ISO/IEC 27001
3 8 (4.47%) PSD2
4 5 (2.79%) GAMP
4 5 (2.79%) PMO
5 4 (2.23%) ISO 9001
6 3 (1.68%) COBIT
6 3 (1.68%) ISO/IEC 20000
6 3 (1.68%) QA
7 1 (0.56%) PCI DSS
System Software
1 21 (11.73%) Active Directory
2 6 (3.35%) Hyper-V
3 5 (2.79%) VMware Infrastructure
4 3 (1.68%) Microsoft App-V
4 3 (1.68%) NDS
4 3 (1.68%) NetIQ eDirectory
4 3 (1.68%) XenApp
5 1 (0.56%) KVM
5 1 (0.56%) VMware ESXi
Systems Management
1 8 (4.47%) SCCM
2 5 (2.79%) Microsoft Intune
3 3 (1.68%) Forefront Identity Manager
3 3 (1.68%) SCOM
4 1 (0.56%) Cacti
4 1 (0.56%) FortiGate
4 1 (0.56%) Nagios
Vendors
1 32 (17.88%) Microsoft
2 15 (8.38%) VMware
3 12 (6.70%) Cisco
4 9 (5.03%) SAP
5 7 (3.91%) CheckPoint
5 7 (3.91%) Fujitsu
6 5 (2.79%) Palo Alto
6 5 (2.79%) Symantec
7 4 (2.23%) Aruba
7 4 (2.23%) Citrix
7 4 (2.23%) HP
7 4 (2.23%) Oracle
7 4 (2.23%) Zscaler
8 3 (1.68%) Blue Prism
8 3 (1.68%) Fortinet
8 3 (1.68%) Juniper
9 2 (1.12%) Acme Packet
9 2 (1.12%) F5
9 2 (1.12%) Mitel
9 2 (1.12%) Sonus