Period
to 19 January 2018

The median annual salary for a 2nd Line Support Engineer was £28,000 in advertised job vacancies in Birmingham during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
West Midlands > Birmingham
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 186 192 177
Rank change year-on-year +6 -15 +11
Permanent jobs requiring a 2nd Line Support Engineer 4 20 10
As % of all permanent IT jobs advertised in Birmingham 0.11% 0.46% 0.26%
As % of the Job Titles category 0.11% 0.47% 0.27%
Number of salaries quoted 4 23 15
Birmingham median annual salary £28,000 £26,000 £25,000
Median salary % change year-on-year +7.69% +4.00% +8.70%
10th Percentile £24,750 £22,100 £22,750
90th Percentile £31,525 £27,700 £29,500
West Midlands median annual salary £22,500 £26,800 £25,000
% change year-on-year -16.04% +7.20% +3.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Birmingham
Permanent vacancies in Birmingham with a recognized job title 3,548 4,226 3,677
% of permanent IT jobs with a recognized job title 96.68% 97.02% 97.33%
Number of salaries quoted 2,694 3,167 3,094
Birmingham median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £26,250 £26,000 £25,000
90th Percentile £67,500 £66,250 £66,250
West Midlands median annual salary £40,000 £40,000 £40,000

2nd Line Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured 2nd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Birmingham.

Job vacancy trend for 2nd Line Support Engineer in Birmingham

2nd Line Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Birmingham.

Salary trend for 2nd Line Support Engineer in Birmingham

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 19 January 2018, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 2nd Line Support Engineer in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Active Directory
2 3 (75.00%) Microsoft
3 2 (50.00%) Windows Server
3 2 (50.00%) Citrix
3 2 (50.00%) Windows Server 2008
4 1 (25.00%) Hyper-V
4 1 (25.00%) Windows 7
4 1 (25.00%) EqualLogic
4 1 (25.00%) Enterprise Storage
4 1 (25.00%) Process Improvement
4 1 (25.00%) Windows Server 2012
4 1 (25.00%) Driving Licence
4 1 (25.00%) Windows 10
4 1 (25.00%) Firewall
4 1 (25.00%) Telecoms
4 1 (25.00%) VMware
4 1 (25.00%) SCCM
4 1 (25.00%) VMware Infrastructure
4 1 (25.00%) Linux
4 1 (25.00%) IBM Notes
4 1 (25.00%) MS Exchange
4 1 (25.00%) DHCP
4 1 (25.00%) DNS
4 1 (25.00%) SLA
4 1 (25.00%) IBM
4 1 (25.00%) SAN
4 1 (25.00%) NetApp
4 1 (25.00%) Terminal Services
4 1 (25.00%) Dell

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) IBM Notes
1 1 (25.00%) MS Exchange
Communications & Networking
1 1 (25.00%) DHCP
1 1 (25.00%) DNS
1 1 (25.00%) Firewall
1 1 (25.00%) SAN
General
1 1 (25.00%) Telecoms
Miscellaneous
1 1 (25.00%) Driving Licence
1 1 (25.00%) Enterprise Storage
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Windows Server
2 2 (50.00%) Windows Server 2008
3 1 (25.00%) Linux
3 1 (25.00%) Windows 10
3 1 (25.00%) Windows 7
3 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 1 (25.00%) Process Improvement
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 4 (100.00%) Active Directory
2 1 (25.00%) Hyper-V
2 1 (25.00%) Terminal Services
2 1 (25.00%) Virtual Servers
2 1 (25.00%) VMware Infrastructure
Systems Management
1 1 (25.00%) SCCM
Vendors
1 3 (75.00%) Microsoft
2 2 (50.00%) Citrix
3 1 (25.00%) Dell
3 1 (25.00%) EqualLogic
3 1 (25.00%) IBM
3 1 (25.00%) NetApp
3 1 (25.00%) VMware