The median annual salary for a 2nd Line Support Engineer was £26,800 in advertised job vacancies in Birmingham during the 3 months to 23 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
West Midlands / Birmingham
3 months to
23 Apr 2017
Same period 2016 Same period 2015
Rank 114 134 119
Rank change year-on-year +20 -15  
Permanent jobs requiring a 2nd Line Support Engineer 10 9 6
As % of all permanent IT jobs advertised in Birmingham 0.53% 0.37% 0.33%
As % of the Job Titles category 0.55% 0.39% 0.34%
Number of salaries quoted 10 9 6
Median salary £26,800 £24,500 £24,375
Median salary % change year-on-year +9.38% +0.51%  
90% offered a salary of more than £22,748 £23,500 £20,250
10% offered a salary of more than £27,750 £31,900 £26,875
UK excluding London median salary £26,000 £25,750 £25,000
% change year-on-year +0.97% +3.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Birmingham. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Birmingham
Permanent job vacancies with a job title containing a recognized job role 1820 2331 1775
As % of all permanent IT job vacancies advertised in Birmingham 96.86% 95.03% 97.47%
Number of salaries quoted 1512 1764 1465
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25%  
90% offered a salary of more than £27,500 £26,000 £25,000
10% offered a salary of more than £60,000 £70,000 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in Birmingham

The job posting trend of jobs advertised in Birmingham that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in Birmingham

2nd Line Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Birmingham.

Salary trend for 2nd Line Support Engineer in Birmingham

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Birmingham

For the 6 months to 23 April 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 2nd Line Support Engineer in the job title.

1 21 (100.00%) Windows
2 18 (85.71%) Microsoft
3 16 (76.19%) Active Directory
4 13 (61.90%) VMware
4 13 (61.90%) VMware Infrastructure
5 12 (57.14%) Citrix
6 11 (52.38%) Problem Management
7 10 (47.62%) Management Information System
7 10 (47.62%) Process Improvement
7 10 (47.62%) Hyper-V
7 10 (47.62%) Enterprise Storage
8 7 (33.33%) MS Exchange
9 6 (28.57%) Microsoft Office
10 4 (19.05%) WAN
10 4 (19.05%) LAN
10 4 (19.05%) Windows 7
10 4 (19.05%) Windows 10
11 3 (14.29%) Windows 8
11 3 (14.29%) ITIL
12 2 (9.52%) IBM Notes
12 2 (9.52%) TCP/IP
12 2 (9.52%) Microsoft Certification
12 2 (9.52%) Lotus
12 2 (9.52%) Android
12 2 (9.52%) Windows Server 2008
12 2 (9.52%) Apple iOS
12 2 (9.52%) Office 365
13 1 (4.76%) Windows Server
13 1 (4.76%) Windows Server 2012
13 1 (4.76%) Windows Phone

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (33.33%) MS Exchange
2 2 (9.52%) IBM Notes
Applications
1 6 (28.57%) Microsoft Office
Cloud Services
1 2 (9.52%) Office 365
Communications & Networking
1 4 (19.05%) LAN
1 4 (19.05%) WAN
2 2 (9.52%) TCP/IP
3 1 (4.76%) Firewall
3 1 (4.76%) VoIP
3 1 (4.76%) VPN
General
1 1 (4.76%) Finance
1 1 (4.76%) Manufacturing
1 1 (4.76%) Retail
Miscellaneous
1 10 (47.62%) Enterprise Storage
1 10 (47.62%) Management Information System
2 1 (4.76%) Blackberry
2 1 (4.76%) Driving Licence
2 1 (4.76%) EPoS
2 1 (4.76%) Life Science
2 1 (4.76%) Smartphone
Operating Systems
1 21 (100.00%) Windows
2 4 (19.05%) Windows 10
2 4 (19.05%) Windows 7
3 3 (14.29%) Windows 8
4 2 (9.52%) Android
4 2 (9.52%) Apple iOS
4 2 (9.52%) Windows Server 2008
5 1 (4.76%) Windows Phone
5 1 (4.76%) Windows Server
5 1 (4.76%) Windows Server 2003
5 1 (4.76%) Windows Server 2012
5 1 (4.76%) Windows XP
Processes & Methodologies
1 11 (52.38%) Problem Management
2 10 (47.62%) Process Improvement
3 3 (14.29%) ITIL
4 1 (4.76%) Service Management
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 2 (9.52%) Microsoft Certification
System Software
1 16 (76.19%) Active Directory
2 13 (61.90%) VMware Infrastructure
3 10 (47.62%) Hyper-V
Vendors
1 18 (85.71%) Microsoft
2 13 (61.90%) VMware
3 12 (57.14%) Citrix
4 2 (9.52%) Lotus
5 1 (4.76%) Cisco