Period
to 21 November 2017

The median annual salary for a 2nd Line Support was £32,500 in advertised job vacancies in Bracknell during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Berkshire > Bracknell
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 65 81 83
Rank change year-on-year +16 +2 -48
Permanent jobs requiring a 2nd Line Support 9 3 8
As % of all permanent IT jobs advertised in Bracknell 1.60% 0.44% 0.92%
As % of the Job Titles category 1.67% 0.47% 0.97%
Number of salaries quoted 8 2 6
Bracknell median annual salary £32,500 £23,250 £29,500
Median salary % change year-on-year +39.78% -21.19% +7.27%
10th Percentile £21,000 £20,275 £24,000
90th Percentile £33,750 £26,425 £46,250
Berkshire median annual salary £25,500 £28,750 £26,500
% change year-on-year -11.30% +8.49% +3.92%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bracknell. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bracknell
Permanent vacancies in Bracknell with a recognized job title 538 632 826
% of permanent IT jobs with a recognized job title 95.39% 92.80% 95.49%
Number of salaries quoted 416 522 634
Bracknell median annual salary £48,500 £45,000 £44,000
Median salary % change year-on-year +7.78% +2.27% +7.32%
10th Percentile £27,500 £26,825 £27,500
90th Percentile £71,125 £63,750 £67,500
Berkshire median annual salary £47,500 £50,000 £48,000
% change year-on-year -5.00% +4.17% +6.67%

2nd Line Support
Job Vacancy Trend in Bracknell

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Bracknell.

Job vacancy trend for 2nd Line Support in Bracknell

2nd Line Support
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Bracknell.

Salary trend for 2nd Line Support in Bracknell

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Bracknell

For the 6 months to 21 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bracknell region featuring 2nd Line Support in the job title.

1 8 (88.89%) Windows
2 7 (77.78%) Microsoft
2 7 (77.78%) Windows Server
3 6 (66.67%) SQL
3 6 (66.67%) SQL Server
4 5 (55.56%) MS Exchange
4 5 (55.56%) Cisco
4 5 (55.56%) Tivoli Storage Manager
4 5 (55.56%) Symantec
4 5 (55.56%) Forcepoint
4 5 (55.56%) Juniper
4 5 (55.56%) Veritas
4 5 (55.56%) VMware
4 5 (55.56%) Clustering
4 5 (55.56%) Backup Exec
4 5 (55.56%) Altiris
4 5 (55.56%) VERITAS Certified Professional (VCP)
4 5 (55.56%) VMware Certified Professional (VCP)
4 5 (55.56%) VMware ESXi
4 5 (55.56%) Exchange Server 2010
4 5 (55.56%) F5
4 5 (55.56%) Windows Server 2012
4 5 (55.56%) Symantec Enterprise Vault
4 5 (55.56%) Exchange Server 2013
4 5 (55.56%) Symantec Endpoint Protection
4 5 (55.56%) vCenter Server
5 3 (33.33%) Active Directory
6 2 (22.22%) Microsoft Office
6 2 (22.22%) Office 365
7 1 (11.11%) Windows 10

2nd Line Support Skill Set
Co-occurring IT Skills in Bracknell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (55.56%) Exchange Server 2010
1 5 (55.56%) Exchange Server 2013
1 5 (55.56%) MS Exchange
2 1 (11.11%) IIS
Applications
1 2 (22.22%) Microsoft Office
Cloud Services
1 2 (22.22%) Office 365
Database & Business Intelligence
1 6 (66.67%) SQL Server
General
1 1 (11.11%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (11.11%) Web Services
Miscellaneous
1 5 (55.56%) Clustering
2 1 (11.11%) EPoS
Operating Systems
1 8 (88.89%) Windows
2 7 (77.78%) Windows Server
3 5 (55.56%) Windows Server 2012
4 1 (11.11%) Linux
4 1 (11.11%) Unix
4 1 (11.11%) Windows 10
4 1 (11.11%) Windows 7
4 1 (11.11%) Windows XP
Processes & Methodologies
1 1 (11.11%) Change Management
1 1 (11.11%) Incident Management
1 1 (11.11%) ITIL
Programming Languages
1 6 (66.67%) SQL
Qualifications
1 5 (55.56%) VERITAS Certified Professional (VCP)
1 5 (55.56%) VMware Certified Professional (VCP)
System Software
1 5 (55.56%) VMware ESXi
2 3 (33.33%) Active Directory
Systems Management
1 5 (55.56%) Backup Exec
1 5 (55.56%) Symantec Endpoint Protection
1 5 (55.56%) Symantec Enterprise Vault
1 5 (55.56%) Tivoli Storage Manager
1 5 (55.56%) vCenter Server
Vendors
1 7 (77.78%) Microsoft
2 5 (55.56%) Altiris
2 5 (55.56%) Cisco
2 5 (55.56%) F5
2 5 (55.56%) Forcepoint
2 5 (55.56%) Juniper
2 5 (55.56%) Symantec
2 5 (55.56%) Veritas
2 5 (55.56%) VMware
3 1 (11.11%) Draytek