The following table provides summary statistics for permanent job vacancies advertised in Bracknell with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Berkshire / Bracknell
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 35 44 49
Rank change year-on-year +9 +5  
Permanent jobs citing SLA 13 21 19
As % of all permanent IT jobs advertised in Bracknell 4.00% 4.06% 3.60%
As % of the Quality Assurance & Compliance category 32.50% 29.58% 28.36%
Number of salaries quoted 13 15 14
Median salary £20,500 £47,500 £46,000
Median salary % change year-on-year -56.84% +3.26%  
90% offered a salary of more than £19,300 £29,000 £23,575
10% offered a salary of more than £42,500 £51,500 £53,500
UK excluding London median salary £33,000 £35,000 £35,000
% change year-on-year -5.71% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bracknell with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Bracknell
Permanent job vacancies with a requirement for quality assurance and compliance skills 40 71 67
As % of all permanent IT job vacancies advertised in Bracknell 12.31% 13.73% 12.69%
Number of salaries quoted 36 51 56
Median salary £40,000 £52,500 £47,500
Median salary % change year-on-year -23.80% +10.52%  
90% offered a salary of more than £20,500 £43,000 £27,500
10% offered a salary of more than £60,000 £67,500 £69,250
UK excluding London median salary £42,500 £44,500 £42,500
% change year-on-year -4.49% +4.70%  

SLA
Job Vacancy Trend in Bracknell

The job posting trend of jobs advertised in Bracknell citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Bracknell

SLA
Salary Trend in Bracknell

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Bracknell.

Salary trend for SLA in Bracknell

SLA
Salary Histogram in Bracknell

The salary distribution of IT jobs citing SLA in Bracknell over the 3 months to 29 March 2017.

Salary histogram for SLA in Bracknell

For the 6 months to 29 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bracknell region with a requirement for SLA.

1 16 (59.26%) ITIL
2 14 (51.85%) ITIL Certification
2 14 (51.85%) ITSM
3 13 (48.15%) MS Excel
4 11 (40.74%) Windows
4 11 (40.74%) Microsoft
5 9 (33.33%) Internet
6 8 (29.63%) MS Office
6 8 (29.63%) Windows 7
6 8 (29.63%) Windows 8
7 7 (25.93%) Spreadsheet
7 7 (25.93%) Service Delivery
8 5 (18.52%) Service Management
9 4 (14.81%) Finance
10 2 (7.41%) MS Project
10 2 (7.41%) MS PowerPoint
10 2 (7.41%) Incident Management
10 2 (7.41%) Continuous Improvement
10 2 (7.41%) Data Centre
11 1 (3.70%) Data Centre Operations
11 1 (3.70%) Ticket Management
11 1 (3.70%) Windows 10
11 1 (3.70%) ServiceNow
11 1 (3.70%) Mentoring
11 1 (3.70%) Coaching
11 1 (3.70%) Analytical Skills
11 1 (3.70%) Performance Metrics
11 1 (3.70%) Office 365
11 1 (3.70%) Unified Communications
11 1 (3.70%) Veeam

SLA
Co-occurring IT Skills in Bracknell by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) MS Exchange
1 1 (3.70%) SharePoint
Applications
1 13 (48.15%) MS Excel
2 8 (29.63%) MS Office
3 7 (25.93%) Spreadsheet
4 2 (7.41%) MS PowerPoint
4 2 (7.41%) MS Project
Business Applications
1 1 (3.70%) Remedy ITSM
Cloud Services
1 1 (3.70%) Office 365
Communications & Networking
1 9 (33.33%) Internet
2 1 (3.70%) Unified Communications
Database & Business Intelligence
1 1 (3.70%) MySQL
1 1 (3.70%) SQL Server
General
1 4 (14.81%) Finance
2 1 (3.70%) Billing
Job Titles
1 13 (48.15%) Analyst
2 11 (40.74%) Service Analyst
2 11 (40.74%) Service Desk Analyst
3 7 (25.93%) Deskside Engineer
3 7 (25.93%) Deskside Support
3 7 (25.93%) Deskside Support Engineer
3 7 (25.93%) Support Engineer
4 6 (22.22%) Service Manager
5 5 (18.52%) Delivery Manager
5 5 (18.52%) Services Delivery Manager
6 2 (7.41%) IT Manager
6 2 (7.41%) IT Services Delivery Manager
6 2 (7.41%) IT Services Manager
6 2 (7.41%) Support Analyst
7 1 (3.70%) Coordinator
7 1 (3.70%) Desktop Support
7 1 (3.70%) Desktop Support Analyst
7 1 (3.70%) Senior Manager
7 1 (3.70%) Technical Support
7 1 (3.70%) Technical Support Analyst
Miscellaneous
1 2 (7.41%) Data Centre
2 1 (3.70%) Analytical Skills
Operating Systems
1 11 (40.74%) Windows
2 8 (29.63%) Windows 7
2 8 (29.63%) Windows 8
3 1 (3.70%) Linux
3 1 (3.70%) Windows 10
Processes & Methodologies
1 16 (59.26%) ITIL
2 14 (51.85%) ITSM
3 7 (25.93%) Service Delivery
4 5 (18.52%) Service Management
5 2 (7.41%) Continuous Improvement
5 2 (7.41%) Incident Management
6 1 (3.70%) Asset Management
6 1 (3.70%) B2B
6 1 (3.70%) Coaching
6 1 (3.70%) Data Centre Operations
6 1 (3.70%) Data Management
6 1 (3.70%) Mentoring
6 1 (3.70%) Performance Metrics
6 1 (3.70%) Problem Management
6 1 (3.70%) Service Design
6 1 (3.70%) Ticket Management
Programming Languages
1 1 (3.70%) SQL
Qualifications
1 14 (51.85%) ITIL Certification
2 1 (3.70%) SC Cleared
2 1 (3.70%) Security Cleared
Systems Management
1 1 (3.70%) NetBackup
Vendors
1 11 (40.74%) Microsoft
2 1 (3.70%) Oracle
2 1 (3.70%) Remedy
2 1 (3.70%) ServiceNow
2 1 (3.70%) Veeam
2 1 (3.70%) Veritas