The median annual salary for a 2nd Line Support Engineer was £32,500 in advertised job vacancies in Bristol during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Engineer
South West / Bristol
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 129 112 134
Rank change year-on-year -17 +22  
Permanent jobs requiring a 2nd Line Support Engineer 9 4 3
As % of all permanent IT jobs advertised in Bristol 0.49% 0.25% 0.15%
As % of the Job Titles category 0.50% 0.26% 0.16%
Number of salaries quoted 9 3 2
Median salary £32,500 £22,500 £20,500
Median salary % change year-on-year +44.44% +9.75%  
90% offered a salary of more than £24,000 £22,500 £18,900
10% offered a salary of more than £33,000 £26,500 £22,100
UK excluding London median salary £26,000 £25,750 £25,000
% change year-on-year +0.97% +3.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Bristol. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Bristol
Permanent job vacancies with a job title containing a recognized job role 1806 1533 1907
As % of all permanent IT job vacancies advertised in Bristol 97.36% 97.09% 98.10%
Number of salaries quoted 1509 1332 1649
Median salary £42,500 £41,000 £40,000
Median salary % change year-on-year +3.65% +2.50%  
90% offered a salary of more than £23,500 £26,000 £25,000
10% offered a salary of more than £62,500 £62,500 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support Engineer
Job Vacancy Trend in Bristol

The job posting trend of jobs advertised in Bristol that featured 2nd Line Support Engineer in the job title.

Job vacancy trend for 2nd Line Support Engineer in Bristol

2nd Line Support Engineer
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer in Bristol.

Salary trend for 2nd Line Support Engineer in Bristol

2nd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Bristol

For the 6 months to 26 June 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region featuring 2nd Line Support Engineer in the job title.

1 15 (93.75%) Windows
2 10 (62.50%) Microsoft
3 8 (50.00%) Windows 7
4 7 (43.75%) Active Directory
5 6 (37.50%) Cisco
6 5 (31.25%) SLA
6 5 (31.25%) VPN
6 5 (31.25%) Microsoft Office
6 5 (31.25%) Driving Licence
7 4 (25.00%) Windows Server
7 4 (25.00%) CRM
7 4 (25.00%) TCP/IP
7 4 (25.00%) Internet
7 4 (25.00%) Windows Server 2012
8 3 (18.75%) Mobile Computing
8 3 (18.75%) ServiceNow
8 3 (18.75%) Skype
8 3 (18.75%) Skype for Business
8 3 (18.75%) Exchange Server 2010
8 3 (18.75%) NVQ Level 3
8 3 (18.75%) SC Cleared
8 3 (18.75%) Security Cleared
8 3 (18.75%) Exchange Server 2007
8 3 (18.75%) Microsoft PowerPoint
8 3 (18.75%) Smartphone
8 3 (18.75%) Wi-Fi
8 3 (18.75%) DHCP
8 3 (18.75%) MS Exchange
8 3 (18.75%) Microsoft Excel
8 3 (18.75%) Office 365

2nd Line Support Engineer Skill Set
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (18.75%) Exchange Server 2007
1 3 (18.75%) Exchange Server 2010
1 3 (18.75%) MS Exchange
1 3 (18.75%) Skype for Business
Applications
1 5 (31.25%) Microsoft Office
2 3 (18.75%) Microsoft Excel
2 3 (18.75%) Microsoft PowerPoint
Cloud Services
1 3 (18.75%) Office 365
2 1 (6.25%) Microsoft Azure
Communications & Networking
1 5 (31.25%) VPN
2 4 (25.00%) Internet
2 4 (25.00%) TCP/IP
3 3 (18.75%) DHCP
3 3 (18.75%) Skype
3 3 (18.75%) Wi-Fi
4 2 (12.50%) DNS
4 2 (12.50%) Firewall
5 1 (6.25%) LAN
5 1 (6.25%) Remote Desktop
5 1 (6.25%) SAN
5 1 (6.25%) VLAN
5 1 (6.25%) WAN
Database & Business Intelligence
1 1 (6.25%) SQL Server
Miscellaneous
1 5 (31.25%) Driving Licence
2 3 (18.75%) Mobile Computing
2 3 (18.75%) Smartphone
3 2 (12.50%) Client/Server
4 1 (6.25%) Clustering
4 1 (6.25%) Data Centre
4 1 (6.25%) Device Driver
4 1 (6.25%) Fintech
Operating Systems
1 15 (93.75%) Windows
2 8 (50.00%) Windows 7
3 4 (25.00%) Windows Server
3 4 (25.00%) Windows Server 2012
4 3 (18.75%) Windows 10
5 2 (12.50%) Windows Server 2008
5 2 (12.50%) Windows XP
Processes & Methodologies
1 4 (25.00%) CRM
2 2 (12.50%) Change Control
2 2 (12.50%) Service Management
3 1 (6.25%) ITIL
3 1 (6.25%) Problem Management
Qualifications
1 3 (18.75%) NVQ Level 3
1 3 (18.75%) SC Cleared
1 3 (18.75%) Security Cleared
2 1 (6.25%) MCP
2 1 (6.25%) MCSA
2 1 (6.25%) MCSE
2 1 (6.25%) Microsoft Certification
Quality Assurance & Compliance
1 5 (31.25%) SLA
System Software
1 7 (43.75%) Active Directory
2 2 (12.50%) Hyper-V
3 1 (6.25%) VMware Infrastructure
Systems Management
1 2 (12.50%) SCCM
1 2 (12.50%) Systems Management Server (SMS)
Vendors
1 10 (62.50%) Microsoft
2 6 (37.50%) Cisco
3 3 (18.75%) ServiceNow
4 2 (12.50%) Apple
5 1 (6.25%) VMware