Period
to 22 November 2017

The median annual salary for a Support Analyst was £28,000 in advertised job vacancies in Bristol during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
South West > Bristol
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 106 98 103
Rank change year-on-year -8 +5 -14
Permanent jobs requiring a Support Analyst 102 87 97
As % of all permanent IT jobs advertised in Bristol 2.66% 2.70% 2.59%
As % of the Job Titles category 2.73% 2.79% 2.67%
Number of salaries quoted 88 74 90
Bristol median annual salary £28,000 £28,000 £27,500
Median salary % change year-on-year - +1.82% -
10th Percentile £21,175 £20,575 £18,975
90th Percentile £42,500 £42,500 £42,500
South West median annual salary £26,750 £27,500 £27,500
% change year-on-year -2.73% - +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Bristol. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Bristol
Permanent vacancies in Bristol with a recognized job title 3731 3123 3629
% of permanent IT jobs with a recognized job title 97.47% 96.96% 97.01%
Number of salaries quoted 3098 2672 3144
Bristol median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £26,000 £26,250 £25,913
90th Percentile £67,500 £68,750 £65,500
South West median annual salary £40,000 £40,000 £39,000
% change year-on-year - +2.56% +4.00%

Support Analyst
Job Vacancy Trend in Bristol

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Support Analyst in Bristol

Support Analyst
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Bristol.

Salary trend for Support Analyst in Bristol

Support Analyst
Salary Histogram in Bristol

The salary distribution of IT jobs citing Support Analyst in Bristol over the 6 months to 22 November 2017.

Salary histogram for Support Analyst in Bristol

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Bristol

For the 6 months to 22 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region featuring Support Analyst in the job title.

1 54 (52.94%) Microsoft
2 48 (47.06%) Windows
3 28 (27.45%) SQL Server
4 27 (26.47%) ITIL
5 24 (23.53%) SQL
6 22 (21.57%) Active Directory
7 21 (20.59%) Microsoft Office
8 19 (18.63%) Windows Server
9 18 (17.65%) Linux
10 16 (15.69%) Microsoft Excel
10 16 (15.69%) SharePoint
10 16 (15.69%) Windows Server 2012
11 14 (13.73%) SQL Server Reporting Services
11 14 (13.73%) .NET
12 13 (12.75%) Finance
12 13 (12.75%) Windows 7
12 13 (12.75%) Security Cleared
12 13 (12.75%) Windows 10
13 12 (11.76%) AIX
13 12 (11.76%) Shell Script
14 11 (10.78%) Oracle
14 11 (10.78%) C#
14 11 (10.78%) Office 365
14 11 (10.78%) Degree
15 10 (9.80%) PowerShell
15 10 (9.80%) Law
15 10 (9.80%) VMware
16 9 (8.82%) ERP
16 9 (8.82%) SLA
16 9 (8.82%) Document Management

Support Analyst Skill Set
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (15.69%) SharePoint
2 8 (7.84%) Apache
2 8 (7.84%) Skype for Business
2 8 (7.84%) Tomcat
3 7 (6.86%) Blackberry Enterprise Server
4 5 (4.90%) BizTalk Server
4 5 (4.90%) GlassFish
4 5 (4.90%) IIS
4 5 (4.90%) JBoss
4 5 (4.90%) Mule
5 4 (3.92%) Umbraco
6 3 (2.94%) CMS
6 3 (2.94%) Moodle
7 1 (0.98%) Confluence
7 1 (0.98%) WebSphere
Applications
1 21 (20.59%) Microsoft Office
2 16 (15.69%) Microsoft Excel
3 5 (4.90%) Microsoft PowerPoint
Business Applications
1 5 (4.90%) ResourceLink
1 5 (4.90%) Visualfiles
2 4 (3.92%) Dynamics CRM
Cloud Services
1 11 (10.78%) Office 365
2 4 (3.92%) SaaS
3 3 (2.94%) Amazon AWS
3 3 (2.94%) IaaS
3 3 (2.94%) Microsoft Azure
Communications & Networking
1 8 (7.84%) Firewall
2 7 (6.86%) Cisco ASA
2 7 (6.86%) NAS
2 7 (6.86%) SAN
3 6 (5.88%) HTTP
3 6 (5.88%) TCP/IP
4 5 (4.90%) HTTPS
4 5 (4.90%) LDAP
4 5 (4.90%) Reverse Proxy
4 5 (4.90%) Skype
5 4 (3.92%) VPN
6 3 (2.94%) DHCP
6 3 (2.94%) DNS
6 3 (2.94%) Remote Desktop
6 3 (2.94%) SMS
7 2 (1.96%) Wireless
8 1 (0.98%) BGP
8 1 (0.98%) EIGRP
8 1 (0.98%) OSPF
8 1 (0.98%) Unified Communications
Database & Business Intelligence
1 28 (27.45%) SQL Server
2 14 (13.73%) SQL Server Reporting Services
3 7 (6.86%) Oracle Database
3 7 (6.86%) SQL Server Integration Services
4 6 (5.88%) MS Access
5 1 (0.98%) QlikView
Development Applications
1 5 (4.90%) PROIV
2 1 (0.98%) JIRA
General
1 13 (12.75%) Finance
2 10 (9.80%) Law
3 5 (4.90%) Legal
4 2 (1.96%) Manufacturing
5 1 (0.98%) Banking
5 1 (0.98%) Investment Banking
Libraries, Frameworks & Software Standards
1 14 (13.73%) .NET
2 6 (5.88%) ASP.NET
2 6 (5.88%) Classic ASP
3 5 (4.90%) SAML
4 4 (3.92%) HTML
5 3 (2.94%) Web Services
6 2 (1.96%) Oracle GoldenGate
7 1 (0.98%) IBM Integration Bus
7 1 (0.98%) XML
Miscellaneous
1 7 (6.86%) Blackberry
2 6 (5.88%) EPoS
3 5 (4.90%) Analytical Skills
3 5 (4.90%) iPad
4 3 (2.94%) Learning Management System
4 3 (2.94%) Management Information System
5 2 (1.96%) Computer Science
5 2 (1.96%) Driving Licence
5 2 (1.96%) RSA SecurID
6 1 (0.98%) e-Learning
6 1 (0.98%) HTC Vive
6 1 (0.98%) IVR
6 1 (0.98%) Linux Command Line
Operating Systems
1 48 (47.06%) Windows
2 19 (18.63%) Windows Server
3 18 (17.65%) Linux
4 16 (15.69%) Windows Server 2012
5 13 (12.75%) Windows 10
5 13 (12.75%) Windows 7
6 12 (11.76%) AIX
7 8 (7.84%) Windows Server 2008
8 7 (6.86%) CentOS
8 7 (6.86%) Windows XP
9 5 (4.90%) Android
9 5 (4.90%) Solaris
9 5 (4.90%) Unix
9 5 (4.90%) Windows 8
10 2 (1.96%) Apple iOS
10 2 (1.96%) Windows Mobile
11 1 (0.98%) Red Hat Enterprise Linux
Processes & Methodologies
1 27 (26.47%) ITIL
2 9 (8.82%) Document Management
2 9 (8.82%) ERP
3 7 (6.86%) Project Management
3 7 (6.86%) Service Delivery
3 7 (6.86%) Service Management
3 7 (6.86%) Time Management
4 6 (5.88%) Agile Software Development
4 6 (5.88%) CRM
4 6 (5.88%) ITSM
5 5 (4.90%) Case Management
5 5 (4.90%) High Availability
5 5 (4.90%) Mentoring
5 5 (4.90%) WFM
6 4 (3.92%) Incident Management
6 4 (3.92%) PRINCE2
6 4 (3.92%) Problem Management
7 3 (2.94%) E-Commerce
7 3 (2.94%) Release Management
7 3 (2.94%) User Acceptance Testing
Programming Languages
1 24 (23.53%) SQL
2 12 (11.76%) Shell Script
3 11 (10.78%) C#
4 10 (9.80%) PowerShell
5 6 (5.88%) Java
5 6 (5.88%) PHP
5 6 (5.88%) VB
5 6 (5.88%) VBA
6 1 (0.98%) Python
6 1 (0.98%) VB.NET
Qualifications
1 13 (12.75%) Security Cleared
2 11 (10.78%) Degree
3 9 (8.82%) SC Cleared
4 7 (6.86%) CCNA
4 7 (6.86%) Cisco Certification
4 7 (6.86%) VMware Certified Professional (VCP)
5 6 (5.88%) Microsoft Certification
6 1 (0.98%) AAT
Quality Assurance & Compliance
1 9 (8.82%) SLA
System Software
1 22 (21.57%) Active Directory
2 3 (2.94%) VMware Infrastructure
Systems Management
1 3 (2.94%) Backup Exec
1 3 (2.94%) Microsoft Data Protection Manager
1 3 (2.94%) SCCM
1 3 (2.94%) SCOM
2 2 (1.96%) Oracle Statspack
2 2 (1.96%) SolarWinds Orion
Vendors
1 54 (52.94%) Microsoft
2 11 (10.78%) Oracle
3 10 (9.80%) VMware
4 8 (7.84%) Cisco
5 7 (6.86%) Red Hat
6 5 (4.90%) Jaspersoft
6 5 (4.90%) New Relic
6 5 (4.90%) NGA Human Resources
6 5 (4.90%) Remedy
7 4 (3.92%) iManage
8 3 (2.94%) Adobe
8 3 (2.94%) Blackboard
8 3 (2.94%) CommVault
8 3 (2.94%) HP
8 3 (2.94%) McAfee
8 3 (2.94%) SolarWinds
8 3 (2.94%) Veeam
9 2 (1.96%) Avaya
9 2 (1.96%) Citrix
9 2 (1.96%) Dell