Period
to 19 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Bristol with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
South West > Bristol
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 139 90 104
Rank change year-on-year -49 +14 -9
Permanent jobs citing Service Delivery 60 92 93
As % of all permanent IT jobs advertised in Bristol 1.64% 2.86% 2.56%
As % of the Processes & Methodologies category 1.80% 3.12% 2.83%
Number of salaries quoted 41 61 81
Bristol median annual salary £45,000 £45,000 £47,500
Median salary % change year-on-year - -5.26% +39.71%
10th Percentile £26,250 £21,000 £33,750
90th Percentile £76,250 £67,500 £65,000
South West median annual salary £45,000 £37,000 £40,000
% change year-on-year +21.62% -7.50% +5.26%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Permanent vacancies with a requirement for process or methodology skills 3,336 2,948 3,288
As % of all permanent IT jobs advertised in Bristol 91.37% 91.52% 90.58%
Number of salaries quoted 2,749 2,421 2,894
Bristol median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £26,700 £27,651 £27,500
90th Percentile £67,500 £71,250 £67,275
South West median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% +3.90%

Service Delivery
Job Vacancy Trend in Bristol

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Delivery in Bristol

Service Delivery
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Bristol.

Salary trend for Service Delivery in Bristol

Service Delivery
Salary Histogram in Bristol

The salary distribution of IT jobs citing Service Delivery in Bristol over the 6 months to 19 January 2018.

Salary histogram for Service Delivery in Bristol

For the 6 months to 19 January 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region with a requirement for Service Delivery.

1 32 (53.33%) ITIL
2 15 (25.00%) Service Management
3 12 (20.00%) Line Management
3 12 (20.00%) Mentoring
4 11 (18.33%) Windows
5 10 (16.67%) SLA
5 10 (16.67%) Finance
5 10 (16.67%) Agile Software Development
6 9 (15.00%) SMS
6 9 (15.00%) ISEB
6 9 (15.00%) Collaborative Working
6 9 (15.00%) SC Cleared
6 9 (15.00%) Security Cleared
7 8 (13.33%) Degree
7 8 (13.33%) Contract Management
7 8 (13.33%) Management Information System
8 7 (11.67%) Stakeholder Management
8 7 (11.67%) Service Delivery Management
8 7 (11.67%) Performance Management
8 7 (11.67%) Stakeholder Engagement
9 6 (10.00%) Active Directory
9 6 (10.00%) Linux
10 5 (8.33%) Flash
10 5 (8.33%) Microsoft Excel
10 5 (8.33%) Project Management
10 5 (8.33%) Document Management
10 5 (8.33%) Change Management
10 5 (8.33%) ITSM
10 5 (8.33%) Cadence
10 5 (8.33%) Microsoft

Service Delivery
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.33%) Blackberry Enterprise Server
1 2 (3.33%) Skype for Business
2 1 (1.67%) Confluence
2 1 (1.67%) MS Exchange
2 1 (1.67%) SharePoint
Applications
1 5 (8.33%) Microsoft Excel
1 5 (8.33%) Microsoft PowerPoint
2 3 (5.00%) Microsoft Office
Business Applications
1 2 (3.33%) Visualfiles
Cloud Services
1 2 (3.33%) Amazon AWS
1 2 (3.33%) IaaS
1 2 (3.33%) Microsoft Azure
1 2 (3.33%) SaaS
2 1 (1.67%) Office 365
Communications & Networking
1 9 (15.00%) SMS
2 3 (5.00%) Firewall
2 3 (5.00%) TCP/IP
2 3 (5.00%) Wireless
3 2 (3.33%) IP Telephony
3 2 (3.33%) SAN
3 2 (3.33%) Skype
3 2 (3.33%) WAN
4 1 (1.67%) DNS
4 1 (1.67%) iSCSI
4 1 (1.67%) Remote Desktop
4 1 (1.67%) Unified Communications
Database & Business Intelligence
1 3 (5.00%) Oracle Database
2 1 (1.67%) SQL Server
Development Applications
1 1 (1.67%) JIRA
General
1 10 (16.67%) Finance
2 4 (6.67%) Law
3 2 (3.33%) Electronics
3 2 (3.33%) French Language
3 2 (3.33%) Games
3 2 (3.33%) German Language
3 2 (3.33%) Legal
3 2 (3.33%) Spanish Language
4 1 (1.67%) Billing
4 1 (1.67%) Retail
4 1 (1.67%) Retail Banking
4 1 (1.67%) Telecoms
Job Titles
1 16 (26.67%) Service Manager
2 14 (23.33%) Delivery Manager
3 12 (20.00%) Analyst
3 12 (20.00%) Services Delivery Manager
4 7 (11.67%) IT Analyst
4 7 (11.67%) Support Analyst
4 7 (11.67%) Technical Manager
5 4 (6.67%) Business Analyst
5 4 (6.67%) Business IT Analyst
5 4 (6.67%) Head of IT
5 4 (6.67%) IT Business Analyst
5 4 (6.67%) IT Manager
5 4 (6.67%) Operations Manager
5 4 (6.67%) Project Manager
5 4 (6.67%) Senior Analyst
5 4 (6.67%) Senior Business Analyst
5 4 (6.67%) Senior IT Business Analyst
5 4 (6.67%) Support Engineer
5 4 (6.67%) Team Leader
6 3 (5.00%) Applications Support
Libraries, Frameworks & Software Standards
1 5 (8.33%) Flash
2 3 (5.00%) WebCenter
3 2 (3.33%) HTML
3 2 (3.33%) HTML5
3 2 (3.33%) Web Services
Miscellaneous
1 8 (13.33%) Management Information System
2 3 (5.00%) Data Centre
2 3 (5.00%) NHS
3 2 (3.33%) Blackberry
3 2 (3.33%) Computer Science
3 2 (3.33%) Digital Media
3 2 (3.33%) Driving Licence
3 2 (3.33%) PKI
3 2 (3.33%) Public Cloud
3 2 (3.33%) RSA SecurID
3 2 (3.33%) Virtual Team
4 1 (1.67%) Analytical Skills
4 1 (1.67%) Digital TV
4 1 (1.67%) Replication
Operating Systems
1 11 (18.33%) Windows
2 6 (10.00%) Linux
3 4 (6.67%) Windows 7
3 4 (6.67%) Windows Server
4 2 (3.33%) Unix
4 2 (3.33%) Windows 10
4 2 (3.33%) Windows 8
4 2 (3.33%) Windows XP
5 1 (1.67%) Windows Server 2012
Processes & Methodologies
1 32 (53.33%) ITIL
2 15 (25.00%) Service Management
3 12 (20.00%) Line Management
3 12 (20.00%) Mentoring
4 10 (16.67%) Agile Software Development
5 9 (15.00%) Collaborative Working
6 8 (13.33%) Contract Management
7 7 (11.67%) Performance Management
7 7 (11.67%) Service Delivery Management
7 7 (11.67%) Stakeholder Engagement
7 7 (11.67%) Stakeholder Management
8 5 (8.33%) Business Development
8 5 (8.33%) Change Management
8 5 (8.33%) Document Management
8 5 (8.33%) Financial Modelling
8 5 (8.33%) IT Strategy
8 5 (8.33%) ITSM
8 5 (8.33%) Matrix Management
8 5 (8.33%) Project Management
8 5 (8.33%) Statistics
Programming Languages
1 3 (5.00%) SQL
2 2 (3.33%) C
2 2 (3.33%) C++
2 2 (3.33%) JavaScript
2 2 (3.33%) Python
Qualifications
1 9 (15.00%) ISEB
1 9 (15.00%) SC Cleared
1 9 (15.00%) Security Cleared
2 8 (13.33%) Degree
3 1 (1.67%) CISA
3 1 (1.67%) CISSP
3 1 (1.67%) ISO 27001 Lead Auditor
3 1 (1.67%) ISO 27001 Lead Implementer
3 1 (1.67%) PMP
Quality Assurance & Compliance
1 10 (16.67%) SLA
2 3 (5.00%) ISO/IEC 20000
2 3 (5.00%) ISO/IEC 27001
2 3 (5.00%) QA
3 2 (3.33%) HMG Security Policy Framework
4 1 (1.67%) GDPR
System Software
1 6 (10.00%) Active Directory
2 4 (6.67%) VMware Infrastructure
3 1 (1.67%) Hyper-V
Systems Management
1 2 (3.33%) SolarWinds Orion
2 1 (1.67%) Backup Exec
2 1 (1.67%) SCCM
2 1 (1.67%) SnapMirror
2 1 (1.67%) SnapVault
2 1 (1.67%) Tivoli Storage Manager
Vendors
1 5 (8.33%) Cadence
1 5 (8.33%) Microsoft
2 4 (6.67%) iManage
2 4 (6.67%) VMware
3 3 (5.00%) HP
3 3 (5.00%) Oracle
4 2 (3.33%) Blue Coat
4 2 (3.33%) Canon
4 2 (3.33%) CheckPoint
4 2 (3.33%) Cisco
4 2 (3.33%) Citrix
4 2 (3.33%) Dell
4 2 (3.33%) F5
4 2 (3.33%) Juniper
4 2 (3.33%) Kaspersky
4 2 (3.33%) McAfee
4 2 (3.33%) SolarWinds
4 2 (3.33%) Trend Micro
5 1 (1.67%) NetApp