Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Bristol with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
South West > Bristol
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 132 85 92
Rank change year-on-year -47 +7 -5
Permanent jobs citing Service Delivery 70 101 113
As % of all permanent IT jobs advertised in Bristol 1.84% 3.15% 2.99%
As % of the Processes & Methodologies category 2.01% 3.46% 3.31%
Number of salaries quoted 45 66 75
Bristol median annual salary £43,500 £45,000 £47,500
Median salary % change year-on-year -3.33% -5.26% +26.67%
10th Percentile £26,550 £23,125 £31,750
90th Percentile £67,550 £61,875 £65,000
South West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - +6.67%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Permanent vacancies with a requirement for process or methodology skills 3487 2918 3417
As % of all permanent IT jobs advertised in Bristol 91.84% 90.93% 90.37%
Number of salaries quoted 2876 2468 2945
Bristol median annual salary £45,000 £44,000 £41,500
Median salary % change year-on-year +2.27% +6.02% +3.75%
10th Percentile £26,250 £27,500 £26,250
90th Percentile £67,500 £70,000 £67,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Service Delivery
Job Vacancy Trend in Bristol

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Delivery in Bristol

Service Delivery
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Bristol.

Salary trend for Service Delivery in Bristol

Service Delivery
Salary Histogram in Bristol

The salary distribution of IT jobs citing Service Delivery in Bristol over the 6 months to 19 November 2017.

Salary histogram for Service Delivery in Bristol

For the 6 months to 19 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region with a requirement for Service Delivery.

1 39 (55.71%) ITIL
2 18 (25.71%) Finance
3 15 (21.43%) SLA
3 15 (21.43%) ISEB
3 15 (21.43%) Line Management
3 15 (21.43%) Service Design
3 15 (21.43%) Collaborative Working
4 14 (20.00%) Contract Management
4 14 (20.00%) Mentoring
4 14 (20.00%) Stakeholder Management
5 13 (18.57%) Service Management
5 13 (18.57%) Windows
6 12 (17.14%) Agile Software Development
6 12 (17.14%) Performance Management
6 12 (17.14%) SC Cleared
6 12 (17.14%) Security Cleared
7 11 (15.71%) Financial Modelling
7 11 (15.71%) Statistics
7 11 (15.71%) Escalation Management
7 11 (15.71%) Critical Success Factor
7 11 (15.71%) Cadence
7 11 (15.71%) ITSM
8 10 (14.29%) Microsoft
8 10 (14.29%) SMS
8 10 (14.29%) Stakeholder Engagement
8 10 (14.29%) Degree
9 9 (12.86%) Microsoft PowerPoint
9 9 (12.86%) Microsoft Excel
9 9 (12.86%) Active Directory
9 9 (12.86%) Management Information System

Service Delivery
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.29%) SharePoint
2 2 (2.86%) Blackberry Enterprise Server
2 2 (2.86%) Skype for Business
3 1 (1.43%) Confluence
3 1 (1.43%) MS Exchange
Applications
1 9 (12.86%) Microsoft Excel
1 9 (12.86%) Microsoft PowerPoint
2 5 (7.14%) Microsoft Office
3 4 (5.71%) MS Visio
Business Applications
1 2 (2.86%) Visualfiles
Cloud Services
1 3 (4.29%) Amazon AWS
1 3 (4.29%) IaaS
1 3 (4.29%) Microsoft Azure
1 3 (4.29%) SaaS
2 1 (1.43%) Office 365
Communications & Networking
1 10 (14.29%) SMS
2 3 (4.29%) Firewall
2 3 (4.29%) TCP/IP
2 3 (4.29%) Wireless
3 2 (2.86%) Intranet
3 2 (2.86%) IP Telephony
3 2 (2.86%) Skype
3 2 (2.86%) WAN
4 1 (1.43%) DNS
4 1 (1.43%) Network Security
4 1 (1.43%) Remote Desktop
4 1 (1.43%) SAN
Database & Business Intelligence
1 2 (2.86%) Oracle Database
2 1 (1.43%) MySQL
2 1 (1.43%) SQL Server
Development Applications
1 1 (1.43%) JIRA
General
1 18 (25.71%) Finance
2 4 (5.71%) Law
3 3 (4.29%) Legal
4 2 (2.86%) Electronics
4 2 (2.86%) French Language
4 2 (2.86%) Games
4 2 (2.86%) German Language
4 2 (2.86%) Retail
4 2 (2.86%) Spanish Language
5 1 (1.43%) Advertising
5 1 (1.43%) Retail Banking
5 1 (1.43%) Telecoms
Job Titles
1 21 (30.00%) Service Manager
2 16 (22.86%) Delivery Manager
3 14 (20.00%) Analyst
3 14 (20.00%) Services Delivery Manager
4 7 (10.00%) IT Analyst
4 7 (10.00%) Support Analyst
5 6 (8.57%) Project Manager
5 6 (8.57%) Technical Manager
6 5 (7.14%) IT Manager
7 4 (5.71%) Business Analyst
7 4 (5.71%) Business IT Analyst
7 4 (5.71%) Head of IT
7 4 (5.71%) IT Business Analyst
7 4 (5.71%) Operations Manager
7 4 (5.71%) Senior Analyst
7 4 (5.71%) Senior Business Analyst
7 4 (5.71%) Senior IT Business Analyst
7 4 (5.71%) Software Project Manager
8 3 (4.29%) Business Manager
8 3 (4.29%) IT Services Manager
Libraries, Frameworks & Software Standards
1 7 (10.00%) Flash
2 3 (4.29%) HTML
2 3 (4.29%) Web Services
3 2 (2.86%) HTML5
3 2 (2.86%) WebCenter
4 1 (1.43%) .NET
4 1 (1.43%) ASP.NET
4 1 (1.43%) ASP.NET MVC
Miscellaneous
1 9 (12.86%) Management Information System
2 5 (7.14%) Virtual Team
3 4 (5.71%) Analytical Skills
3 4 (5.71%) Computer Science
3 4 (5.71%) Data Centre
4 3 (4.29%) NHS
5 2 (2.86%) Blackberry
5 2 (2.86%) Digital Media
5 2 (2.86%) Driving Licence
5 2 (2.86%) EPoS
5 2 (2.86%) PKI
5 2 (2.86%) Public Cloud
5 2 (2.86%) RSA SecurID
5 2 (2.86%) Social Media
6 1 (1.43%) Clustering
6 1 (1.43%) Digital TV
6 1 (1.43%) Greenfield Project
6 1 (1.43%) Replication
Operating Systems
1 13 (18.57%) Windows
2 8 (11.43%) Linux
3 4 (5.71%) Windows 7
3 4 (5.71%) Windows Server
4 2 (2.86%) Unix
4 2 (2.86%) Windows 10
4 2 (2.86%) Windows 8
4 2 (2.86%) Windows XP
5 1 (1.43%) Windows Server 2012
Processes & Methodologies
1 39 (55.71%) ITIL
2 15 (21.43%) Collaborative Working
2 15 (21.43%) Line Management
2 15 (21.43%) Service Design
3 14 (20.00%) Contract Management
3 14 (20.00%) Mentoring
3 14 (20.00%) Stakeholder Management
4 13 (18.57%) Service Management
5 12 (17.14%) Agile Software Development
5 12 (17.14%) Performance Management
6 11 (15.71%) Critical Success Factor
6 11 (15.71%) Escalation Management
6 11 (15.71%) Financial Modelling
6 11 (15.71%) ITSM
6 11 (15.71%) Statistics
7 10 (14.29%) Stakeholder Engagement
8 8 (11.43%) Service Delivery Management
9 7 (10.00%) Business Development
9 7 (10.00%) Customer Requirements
9 7 (10.00%) Project Management
Programming Languages
1 3 (4.29%) JavaScript
1 3 (4.29%) SQL
2 2 (2.86%) C
2 2 (2.86%) C++
2 2 (2.86%) Python
3 1 (1.43%) C#
Qualifications
1 15 (21.43%) ISEB
2 12 (17.14%) SC Cleared
2 12 (17.14%) Security Cleared
3 10 (14.29%) Degree
4 2 (2.86%) ITIL Certification
5 1 (1.43%) PMP
Quality Assurance & Compliance
1 15 (21.43%) SLA
2 2 (2.86%) HMG Security Policy Framework
2 2 (2.86%) ISO/IEC 20000
2 2 (2.86%) ISO/IEC 27001
2 2 (2.86%) QA
3 1 (1.43%) GDPR
System Software
1 9 (12.86%) Active Directory
2 4 (5.71%) VMware Infrastructure
Systems Management
1 2 (2.86%) SolarWinds Orion
2 1 (1.43%) Backup Exec
2 1 (1.43%) SCCM
2 1 (1.43%) SnapMirror
2 1 (1.43%) SnapVault
2 1 (1.43%) Tivoli Storage Manager
Vendors
1 11 (15.71%) Cadence
2 10 (14.29%) Microsoft
3 5 (7.14%) VMware
4 4 (5.71%) iManage
5 3 (4.29%) HP
5 3 (4.29%) McAfee
6 2 (2.86%) Adobe
6 2 (2.86%) Blue Coat
6 2 (2.86%) Canon
6 2 (2.86%) CheckPoint
6 2 (2.86%) Cisco
6 2 (2.86%) Citrix
6 2 (2.86%) Dell
6 2 (2.86%) F5
6 2 (2.86%) Juniper
6 2 (2.86%) Kaspersky
6 2 (2.86%) Oracle
6 2 (2.86%) Salesforce.com
6 2 (2.86%) SolarWinds
6 2 (2.86%) Trend Micro