Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Bristol with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
South West > Bristol
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 115 86 111
Rank change year-on-year -29 +25 -29
Permanent jobs citing Service Management 97 98 86
As % of all permanent IT jobs advertised in Bristol 2.54% 3.05% 2.28%
As % of the Processes & Methodologies category 2.76% 3.35% 2.52%
Number of salaries quoted 48 77 76
Bristol median annual salary £43,750 £51,000 £47,500
Median salary % change year-on-year -14.22% +7.37% +18.75%
10th Percentile £21,213 £25,750 £21,250
90th Percentile £69,125 £79,500 £65,000
South West median annual salary £45,000 £42,000 £42,750
% change year-on-year +7.14% -1.75% +6.88%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bristol with a requirement for process or methodology skills.

All Process and Methodology Skills
Bristol
Permanent vacancies with a requirement for process or methodology skills 3510 2926 3418
As % of all permanent IT jobs advertised in Bristol 91.98% 91.12% 90.50%
Number of salaries quoted 2891 2468 2949
Bristol median annual salary £45,000 £44,000 £42,500
Median salary % change year-on-year +2.27% +3.53% +6.25%
10th Percentile £26,500 £27,500 £26,750
90th Percentile £67,500 £70,000 £67,500
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Service Management
Job Vacancy Trend in Bristol

Job postings citing Service Management as a percentage of all IT jobs advertised in Bristol.

Job vacancy trend for Service Management in Bristol

Service Management
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Bristol.

Salary trend for Service Management in Bristol

Service Management
Salary Histogram in Bristol

The salary distribution of IT jobs citing Service Management in Bristol over the 6 months to 23 November 2017.

Salary histogram for Service Management in Bristol

For the 6 months to 23 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region with a requirement for Service Management.

1 84 (86.60%) ITIL
2 62 (63.92%) SC Cleared
2 62 (63.92%) Security Cleared
3 53 (54.64%) ITSM
4 41 (42.27%) Information Security
5 36 (37.11%) Management Information System
6 34 (35.05%) Windows
7 31 (31.96%) Software Engineering
7 31 (31.96%) ISO/IEC 27001
8 29 (29.90%) Internet
9 28 (28.87%) SIEM
10 26 (26.80%) DV Cleared
11 25 (25.77%) .NET
12 24 (24.74%) Mentoring
13 23 (23.71%) Java
13 23 (23.71%) Project Management
14 22 (22.68%) Linux
15 21 (21.65%) Unix
15 21 (21.65%) TCP/IP
15 21 (21.65%) CISSP
15 21 (21.65%) GCIA
15 21 (21.65%) GCIH
15 21 (21.65%) Coaching
15 21 (21.65%) Network Monitoring
15 21 (21.65%) Cyberthreat
15 21 (21.65%) CREST Certified
15 21 (21.65%) SANS
15 21 (21.65%) Security Architecture
15 21 (21.65%) Security Operations Centre
15 21 (21.65%) Security Operations

Service Management
Co-occurring IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.09%) Skype for Business
2 1 (1.03%) IIS
2 1 (1.03%) MS Exchange
2 1 (1.03%) SharePoint
Applications
1 5 (5.15%) Microsoft Office
2 1 (1.03%) Photoshop
Cloud Services
1 12 (12.37%) Office 365
2 5 (5.15%) Cloud Computing
3 1 (1.03%) Amazon AWS
Communications & Networking
1 29 (29.90%) Internet
2 21 (21.65%) TCP/IP
3 8 (8.25%) DNS
3 8 (8.25%) HTTP
4 7 (7.22%) Firewall
4 7 (7.22%) FTP
5 4 (4.12%) Skype
6 1 (1.03%) Extranet
6 1 (1.03%) Remote Desktop
6 1 (1.03%) SMS
6 1 (1.03%) VoIP
Database & Business Intelligence
1 3 (3.09%) Oracle Database
2 2 (2.06%) SQL Server
3 1 (1.03%) Oracle Database 11g
3 1 (1.03%) Oracle8/8i Database
3 1 (1.03%) SQL Server Reporting Services
Development Applications
1 1 (1.03%) SQL Server Management Studio (SSMS)
1 1 (1.03%) Visual Studio
General
1 9 (9.28%) Finance
2 8 (8.25%) Manufacturing
2 8 (8.25%) Retail
3 2 (2.06%) Local Government
4 1 (1.03%) Retail Banking
Job Titles
1 30 (30.93%) Analyst
2 18 (18.56%) SOC Analyst
3 14 (14.43%) Architect
4 10 (10.31%) Consultant
4 10 (10.31%) Service Manager
5 9 (9.28%) 2nd Line Support
6 7 (7.22%) Cybersecurity Engineer
6 7 (7.22%) Lead Architect
6 7 (7.22%) Lead Solutions Architect
6 7 (7.22%) Security Engineer
6 7 (7.22%) Solutions Architect
6 7 (7.22%) Support Analyst
6 7 (7.22%) Systems Manager
7 5 (5.15%) 2nd Line Desktop Support
7 5 (5.15%) Delivery Manager
7 5 (5.15%) Desktop Support
7 5 (5.15%) Technical Architect
7 5 (5.15%) Technical Consultant
8 4 (4.12%) IT Manager
8 4 (4.12%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 25 (25.77%) .NET
2 4 (4.12%) EDI
3 3 (3.09%) ASP.NET
4 2 (2.06%) WebCenter
5 1 (1.03%) ASP.NET Web Forms
5 1 (1.03%) CSS
5 1 (1.03%) HTML
5 1 (1.03%) jQuery
5 1 (1.03%) WinForms
5 1 (1.03%) WPF
5 1 (1.03%) XHTML
5 1 (1.03%) XML
Miscellaneous
1 36 (37.11%) Management Information System
2 21 (21.65%) Cyberthreat
2 21 (21.65%) Security Operations Centre
3 9 (9.28%) Analytical Skills
4 7 (7.22%) Cyber Defence
4 7 (7.22%) Data Centre
5 5 (5.15%) CESG
5 5 (5.15%) Computer Science
5 5 (5.15%) Life Science
6 4 (4.12%) EPoS
7 3 (3.09%) Virtual Team
8 1 (1.03%) Client/Server
8 1 (1.03%) Cloud Native
8 1 (1.03%) Hybrid Cloud
8 1 (1.03%) iPhone
8 1 (1.03%) Linux Command Line
Operating Systems
1 34 (35.05%) Windows
2 22 (22.68%) Linux
3 21 (21.65%) Unix
4 11 (11.34%) Windows 10
5 3 (3.09%) Apple iOS
5 3 (3.09%) Windows 7
5 3 (3.09%) Windows 8
5 3 (3.09%) Windows Mobile
6 1 (1.03%) Android
6 1 (1.03%) Windows Server
6 1 (1.03%) Windows Server 2008
Processes & Methodologies
1 84 (86.60%) ITIL
2 53 (54.64%) ITSM
3 41 (42.27%) Information Security
4 31 (31.96%) Software Engineering
5 28 (28.87%) SIEM
6 24 (24.74%) Mentoring
7 23 (23.71%) Project Management
8 21 (21.65%) Coaching
8 21 (21.65%) Network Monitoring
8 21 (21.65%) Security Architecture
8 21 (21.65%) Security Operations
9 19 (19.59%) Line Management
10 16 (16.49%) PRINCE2
11 15 (15.46%) Cybersecurity
12 13 (13.40%) Change Management
12 13 (13.40%) Service Delivery
13 11 (11.34%) MODAF
13 11 (11.34%) TOGAF
14 9 (9.28%) Agile Software Development
14 9 (9.28%) Business Analysis
Programming Languages
1 23 (23.71%) Java
2 7 (7.22%) PowerShell
2 7 (7.22%) Python
2 7 (7.22%) Shell Script
3 5 (5.15%) SQL
4 3 (3.09%) C#
5 2 (2.06%) T-SQL
6 1 (1.03%) JavaScript
6 1 (1.03%) PL/SQL
6 1 (1.03%) VB
6 1 (1.03%) VB.NET
6 1 (1.03%) VB6
Qualifications
1 62 (63.92%) SC Cleared
1 62 (63.92%) Security Cleared
2 26 (26.80%) DV Cleared
3 21 (21.65%) CISSP
3 21 (21.65%) CREST Certified
3 21 (21.65%) GCIA
3 21 (21.65%) GCIH
3 21 (21.65%) SANS
4 13 (13.40%) Degree
5 7 (7.22%) ITIL Certification
6 5 (5.15%) CESG Certified Professional
6 5 (5.15%) CITP
7 3 (3.09%) ISEB
8 2 (2.06%) Computer Science Degree
9 1 (1.03%) CCNA
9 1 (1.03%) CCNP
9 1 (1.03%) Cisco Certification
9 1 (1.03%) ITIL Foundation Certificate
9 1 (1.03%) Microsoft Certification
Quality Assurance & Compliance
1 31 (31.96%) ISO/IEC 27001
2 10 (10.31%) SLA
3 8 (8.25%) GDPR
3 8 (8.25%) ISO/IEC 20000
3 8 (8.25%) PCI DSS
4 7 (7.22%) GPG13
5 6 (6.19%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 5 (5.15%) COBIT
6 5 (5.15%) JSP 440
7 1 (1.03%) ISO 9001
System Software
1 7 (7.22%) Snort
2 5 (5.15%) VMware Infrastructure
3 4 (4.12%) Active Directory
4 1 (1.03%) Terminal Services
Systems Management
1 7 (7.22%) ArcSight ESM
1 7 (7.22%) Host Intrusion Detection System
1 7 (7.22%) RSA Archer
1 7 (7.22%) RSA enVision
1 7 (7.22%) RSA Security Analytics
1 7 (7.22%) Symantec Endpoint Protection
2 1 (1.03%) Norton AntiVirus
2 1 (1.03%) Tivoli Storage Manager
Vendors
1 14 (14.43%) Microsoft
2 8 (8.25%) Symantec
3 7 (7.22%) ArcSight
3 7 (7.22%) LogLogic
3 7 (7.22%) Sourcefire
3 7 (7.22%) Trend Micro
4 5 (5.15%) VMware
5 4 (4.12%) Elavon
6 3 (3.09%) Apple
6 3 (3.09%) Cadence
6 3 (3.09%) Oracle
7 2 (2.06%) IBM
8 1 (1.03%) Cisco
8 1 (1.03%) Citrix
8 1 (1.03%) IFS
8 1 (1.03%) Sophos