Period
to 21 January 2019

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 21 January 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Wales > South Wales
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 65 76 71
Rank change year-on-year +11 -5 +32
Permanent jobs citing CRM 47 32 59
As % of all permanent IT jobs advertised in South Wales 3.04% 2.40% 3.07%
As % of the Processes & Methodologies category 3.47% 2.61% 3.33%
Number of salaries quoted 41 32 53
South Wales median annual salary £37,500 £39,000 £35,000
Median salary % change year-on-year -3.85% +11.43% +7.69%
10th Percentile £22,000 £26,675 £22,000
90th Percentile £57,500 £52,500 £46,250
Wales median annual salary £36,750 £40,000 £34,975
% change year-on-year -8.13% +14.37% +5.98%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
South Wales
Permanent vacancies with a requirement for process or methodology skills 1,354 1,225 1,770
As % of all permanent IT jobs advertised in South Wales 87.47% 91.90% 92.00%
Number of salaries quoted 1,106 1,069 1,578
South Wales median annual salary £40,000 £38,500 £37,500
Median salary % change year-on-year +3.90% +2.67% +1.35%
10th Percentile £26,250 £23,750 £22,750
90th Percentile £62,500 £55,529 £56,250
Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +4.17%

CRM
Job Vacancy Trend in South Wales

Job postings citing CRM as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for CRM in South Wales

CRM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in South Wales.

Salary trend for CRM in South Wales

CRM
Salary Histogram in South Wales

The salary distribution of IT jobs citing CRM in South Wales over the 6 months to 21 January 2019.

Salary histogram for CRM in South Wales

CRM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South Wales region over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +8 36 £35,000 -20.00% 4
Newport +3 7 £42,500 +8.97%
Monmouthshire - 1 £47,500 - 1
CRM
Wales

For the 6 months to 21 January 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region with a requirement for CRM.

1 25 (53.19%) .NET
2 22 (46.81%) Business Intelligence
2 22 (46.81%) Dynamics CRM
3 20 (42.55%) SAP
4 19 (40.43%) SQL
4 19 (40.43%) Microsoft Azure
5 18 (38.30%) SharePoint
6 17 (36.17%) Oracle
7 16 (34.04%) Java
7 16 (34.04%) Dynamics AX
8 15 (31.91%) J2EE
8 15 (31.91%) BusinessObjects
8 15 (31.91%) BizTalk Server
9 11 (23.40%) Finance
10 10 (21.28%) C#
11 7 (14.89%) Marketing
11 7 (14.89%) .NET Framework
11 7 (14.89%) Web Design
11 7 (14.89%) C++
11 7 (14.89%) VB.NET
12 6 (12.77%) Microsoft
12 6 (12.77%) Salesforce.com
12 6 (12.77%) Analytical Skills
13 5 (10.64%) Analytics
13 5 (10.64%) Dynamics 365
13 5 (10.64%) Google
13 5 (10.64%) Data Visualisation
13 5 (10.64%) Tableau
13 5 (10.64%) Visualisation
14 4 (8.51%) Office 365

CRM
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (38.30%) SharePoint
2 15 (31.91%) BizTalk Server
Applications
1 3 (6.38%) Microsoft Office
Business Applications
1 22 (46.81%) Dynamics CRM
2 16 (34.04%) Dynamics AX
3 4 (8.51%) SAP CRM
4 3 (6.38%) SAP BPC
5 1 (2.13%) BPCS
5 1 (2.13%) Dynamics GP
5 1 (2.13%) Dynamics NAV
5 1 (2.13%) Lawson
5 1 (2.13%) Q-Pulse
5 1 (2.13%) SAP S/4HANA
Cloud Services
1 19 (40.43%) Microsoft Azure
2 5 (10.64%) Dynamics 365
3 4 (8.51%) Google Analytics
3 4 (8.51%) Office 365
4 3 (6.38%) MailChimp
5 2 (4.26%) Amazon AWS
6 1 (2.13%) G Suite
Communications & Networking
1 1 (2.13%) Firewall
1 1 (2.13%) Remote Desktop
Database & Business Intelligence
1 15 (31.91%) BusinessObjects
2 4 (8.51%) SQL Server
3 2 (4.26%) Data Warehouse
3 2 (4.26%) MS Access
3 2 (4.26%) Power BI
3 2 (4.26%) SQL Server 2016
3 2 (4.26%) SQL Server Analysis Services
3 2 (4.26%) SQL Server Integration Services
3 2 (4.26%) SQL Server Reporting Services
4 1 (2.13%) Oracle Database
Development Applications
1 2 (4.26%) Team Foundation Server
1 2 (4.26%) Visual Studio
General
1 11 (23.40%) Finance
2 7 (14.89%) Marketing
3 3 (6.38%) Manufacturing
4 2 (4.26%) Law
5 1 (2.13%) Back Office
5 1 (2.13%) Telecoms
Job Titles
1 21 (44.68%) Developer
2 10 (21.28%) Consultant
3 9 (19.15%) Dynamics AX Developer
3 9 (19.15%) Support Consultant
4 7 (14.89%) CRM Consultant
4 7 (14.89%) Software Developer
5 6 (12.77%) Analyst
6 4 (8.51%) SAP Consultant
6 4 (8.51%) SAP CRM Consultant
6 4 (8.51%) SAP Support
6 4 (8.51%) SAP Support Consultant
7 3 (6.38%) Dynamics AX Consultant
7 3 (6.38%) Dynamics CRM Consultant
7 3 (6.38%) Marketing Analyst
7 3 (6.38%) Sales Analyst
8 2 (4.26%) Administrator
8 2 (4.26%) Automation Developer
8 2 (4.26%) Full Stack Developer
8 2 (4.26%) Technical Engineer
8 2 (4.26%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 25 (53.19%) .NET
2 15 (31.91%) J2EE
3 7 (14.89%) .NET Framework
4 4 (8.51%) HTML
5 3 (6.38%) ASP.NET
6 2 (4.26%) CSS
6 2 (4.26%) CSS3
6 2 (4.26%) DOM
6 2 (4.26%) jQuery
6 2 (4.26%) JSON
6 2 (4.26%) XML
Miscellaneous
1 6 (12.77%) Analytical Skills
2 3 (6.38%) Self-Motivation
3 2 (4.26%) CCTV
3 2 (4.26%) Social Media
4 1 (2.13%) Data Centre
4 1 (2.13%) Greenfield Project
4 1 (2.13%) LIMS
4 1 (2.13%) Management Information System
4 1 (2.13%) User Experience
Operating Systems
1 1 (2.13%) Windows
Processes & Methodologies
1 22 (46.81%) Business Intelligence
2 7 (14.89%) Web Design
3 5 (10.64%) Analytics
3 5 (10.64%) Data Visualisation
3 5 (10.64%) Visualisation
4 4 (8.51%) Agile Software Development
4 4 (8.51%) Lead Generation
5 3 (6.38%) Actionable Insight
5 3 (6.38%) Customer Segmentation
5 3 (6.38%) Dashboard Development
5 3 (6.38%) ERP
5 3 (6.38%) Marketing Automation
5 3 (6.38%) Multichannel Marketing
5 3 (6.38%) Problem-Solving
5 3 (6.38%) Stakeholder and Relationship Management
5 3 (6.38%) Stakeholder Management
6 2 (4.26%) Data Security
6 2 (4.26%) MVC
6 2 (4.26%) Project Management
6 2 (4.26%) SDLC
Programming Languages
1 19 (40.43%) SQL
2 16 (34.04%) Java
3 10 (21.28%) C#
4 7 (14.89%) C++
4 7 (14.89%) VB.NET
5 3 (6.38%) C
5 3 (6.38%) JavaScript
6 2 (4.26%) PowerShell
6 2 (4.26%) T-SQL
Qualifications
1 4 (8.51%) Security Cleared
2 3 (6.38%) Microsoft Certification
3 2 (4.26%) MCSA
4 1 (2.13%) Degree
4 1 (2.13%) SC Cleared
Quality Assurance & Compliance
1 1 (2.13%) GDPR
1 1 (2.13%) SLA
System Software
1 1 (2.13%) Active Directory
Vendors
1 20 (42.55%) SAP
2 17 (36.17%) Oracle
3 6 (12.77%) Microsoft
3 6 (12.77%) Salesforce.com
4 5 (10.64%) Google
4 5 (10.64%) Tableau
5 4 (8.51%) Sage
6 1 (2.13%) Cisco
6 1 (2.13%) Epicor
6 1 (2.13%) IFS
6 1 (2.13%) Infor
6 1 (2.13%) JD Edwards
6 1 (2.13%) VMware