Period
to 22 June 2018

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 June 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Wales > South Wales
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 69 64 80
Rank change year-on-year -5 +16 -14
Permanent jobs citing CRM 39 56 65
As % of all permanent IT jobs advertised in South Wales 2.86% 3.53% 2.74%
As % of the Processes & Methodologies category 3.13% 3.95% 3.22%
Number of salaries quoted 38 52 57
South Wales median annual salary £40,000 £34,750 £55,000
Median salary % change year-on-year +15.11% -36.82% +37.50%
10th Percentile £22,125 £22,550 £25,000
90th Percentile £57,500 £47,375 £83,750
Wales median annual salary £42,500 £33,348 £50,000
% change year-on-year +27.45% -33.31% +29.87%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
South Wales
Permanent vacancies with a requirement for process or methodology skills 1,246 1,417 2,021
As % of all permanent IT jobs advertised in South Wales 91.22% 89.34% 85.27%
Number of salaries quoted 1,089 1,212 1,738
South Wales median annual salary £40,000 £40,000 £38,000
Median salary % change year-on-year - +5.26% +2.70%
10th Percentile £25,000 £24,000 £22,500
90th Percentile £60,000 £56,250 £55,250
Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +1.35%

CRM
Job Vacancy Trend in South Wales

Job postings citing CRM as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for CRM in South Wales

CRM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in South Wales.

Salary trend for CRM in South Wales

CRM
Salary Histogram in South Wales

The salary distribution of IT jobs citing CRM in South Wales over the 6 months to 22 June 2018.

Salary histogram for CRM in South Wales

CRM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South Wales region over the 6 months to 22 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff 0 21 £37,500 +15.38% 3
Newport +17 16 £55,000 +76.00% 4
Glamorgan - 1 - -
Torfaen - 1 £42,500 -
CRM
Wales

For the 6 months to 22 June 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region with a requirement for CRM.

1 19 (48.72%) Finance
2 16 (41.03%) Agile Software Development
3 13 (33.33%) Advertising
3 13 (33.33%) Project Management
4 11 (28.21%) CMMI
4 11 (28.21%) PRINCE2 Certification
4 11 (28.21%) Microsoft Project
4 11 (28.21%) PRINCE2
4 11 (28.21%) Project Planning
4 11 (28.21%) Stakeholder Management
4 11 (28.21%) Stakeholder and Relationship Management
5 8 (20.51%) Microsoft
6 7 (17.95%) Salesforce.com
6 7 (17.95%) JavaScript
7 5 (12.82%) SQL
7 5 (12.82%) CMS
7 5 (12.82%) Mason
7 5 (12.82%) Amazon AWS
8 4 (10.26%) Microsoft Azure
8 4 (10.26%) Office 365
8 4 (10.26%) WFM
8 4 (10.26%) Erlang
8 4 (10.26%) Load Balancing
8 4 (10.26%) Migration
8 4 (10.26%) Dynamics CRM
8 4 (10.26%) Statistics
8 4 (10.26%) Marketing
8 4 (10.26%) TDD
8 4 (10.26%) Workflow
8 4 (10.26%) Back Office

CRM
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.82%) CMS
2 3 (7.69%) SharePoint
3 2 (5.13%) BizTalk Server
4 1 (2.56%) Apache
4 1 (2.56%) Oracle Collaboration Suite
4 1 (2.56%) Tomcat
Applications
1 11 (28.21%) Microsoft Project
2 3 (7.69%) Microsoft Excel
3 1 (2.56%) Microsoft PowerPoint
Business Applications
1 4 (10.26%) Dynamics CRM
2 1 (2.56%) NetSuite
2 1 (2.56%) SAP Business One
2 1 (2.56%) SAP ERP
Cloud Services
1 5 (12.82%) Amazon AWS
2 4 (10.26%) Microsoft Azure
2 4 (10.26%) Office 365
3 3 (7.69%) Dynamics 365
3 3 (7.69%) Serverless
4 1 (2.56%) Dropbox
4 1 (2.56%) Google Analytics
4 1 (2.56%) MailChimp
Database & Business Intelligence
1 4 (10.26%) BusinessObjects
2 3 (7.69%) MongoDB
2 3 (7.69%) MySQL
2 3 (7.69%) NoSQL
3 2 (5.13%) MS Access
4 1 (2.56%) Data Warehouse
4 1 (2.56%) Mixpanel
4 1 (2.56%) Oracle Database
4 1 (2.56%) PostgreSQL
4 1 (2.56%) SQL Server
4 1 (2.56%) SQL Server 2016
4 1 (2.56%) SQL Server Analysis Services
4 1 (2.56%) SQL Server Integration Services
4 1 (2.56%) SQL Server Reporting Services
General
1 19 (48.72%) Finance
2 13 (33.33%) Advertising
3 4 (10.26%) Back Office
3 4 (10.26%) Marketing
4 2 (5.13%) Financial Institution
5 1 (2.56%) Games
5 1 (2.56%) Law
5 1 (2.56%) Manufacturing
5 1 (2.56%) Retail
5 1 (2.56%) Telecoms
Job Titles
1 11 (28.21%) Project Manager
2 10 (25.64%) Analyst
3 8 (20.51%) Developer
4 4 (10.26%) Salesforce Analyst
5 3 (7.69%) PHP Developer
6 2 (5.13%) Administrator
6 2 (5.13%) Applications Support
6 2 (5.13%) Backend Developer
6 2 (5.13%) Consultant
6 2 (5.13%) CRM Developer
6 2 (5.13%) Dynamics CRM Developer
6 2 (5.13%) Senior Analyst
6 2 (5.13%) Support Engineer
7 1 (2.56%) Applications Engineer
7 1 (2.56%) AWS Developer
7 1 (2.56%) IT Engineer
7 1 (2.56%) IT Support
7 1 (2.56%) NetSuite Consultant
7 1 (2.56%) Sales Analyst
7 1 (2.56%) Service Analyst
Libraries, Frameworks & Software Standards
1 5 (12.82%) Mason
2 4 (10.26%) Web Services
3 3 (7.69%) .NET
3 3 (7.69%) .NET Framework
3 3 (7.69%) RESTful
4 2 (5.13%) WCF
5 1 (2.56%) AngularJS
5 1 (2.56%) CSS
5 1 (2.56%) HTML
5 1 (2.56%) HTML5
5 1 (2.56%) JSON
5 1 (2.56%) SOAP
5 1 (2.56%) Spring
5 1 (2.56%) Twitter Bootstrap
Miscellaneous
1 3 (7.69%) Analytical Skills
2 2 (5.13%) Management Information System
3 1 (2.56%) Analytical Mindset
3 1 (2.56%) Greenfield Project
Operating Systems
1 2 (5.13%) Windows
2 1 (2.56%) AIX
2 1 (2.56%) Amazon Linux
2 1 (2.56%) Android
2 1 (2.56%) Apple iOS
2 1 (2.56%) CentOS
2 1 (2.56%) Linux
2 1 (2.56%) Mac OS X
2 1 (2.56%) Solaris
2 1 (2.56%) Unix
2 1 (2.56%) Windows 10
Processes & Methodologies
1 16 (41.03%) Agile Software Development
2 13 (33.33%) Project Management
3 11 (28.21%) CMMI
3 11 (28.21%) PRINCE2
3 11 (28.21%) Project Planning
3 11 (28.21%) Stakeholder and Relationship Management
3 11 (28.21%) Stakeholder Management
4 4 (10.26%) Business Intelligence
4 4 (10.26%) Load Balancing
4 4 (10.26%) Migration
4 4 (10.26%) Statistics
4 4 (10.26%) TDD
4 4 (10.26%) WFM
4 4 (10.26%) Workflow
5 3 (7.69%) BDD
5 3 (7.69%) Continuous Improvement
5 3 (7.69%) ERP
5 3 (7.69%) ITIL
5 3 (7.69%) OO
5 3 (7.69%) OO PHP
Programming Languages
1 7 (17.95%) JavaScript
2 5 (12.82%) SQL
3 4 (10.26%) Erlang
4 3 (7.69%) C#
4 3 (7.69%) PHP
5 2 (5.13%) Java
6 1 (2.56%) C
6 1 (2.56%) C++
6 1 (2.56%) Java 8
6 1 (2.56%) Python
6 1 (2.56%) T-SQL
Qualifications
1 11 (28.21%) PRINCE2 Certification
2 2 (5.13%) Microsoft Certification
3 1 (2.56%) Degree
3 1 (2.56%) MCSA
3 1 (2.56%) OCA
3 1 (2.56%) OCP
3 1 (2.56%) Oracle Certification
Quality Assurance & Compliance
1 2 (5.13%) SLA
2 1 (2.56%) QA
System Software
1 1 (2.56%) DRBD
1 1 (2.56%) KVM
Vendors
1 8 (20.51%) Microsoft
2 7 (17.95%) Salesforce.com
3 3 (7.69%) SAP
4 2 (5.13%) Cisco
4 2 (5.13%) Citrix
4 2 (5.13%) Google
4 2 (5.13%) Tableau
5 1 (2.56%) Epicor
5 1 (2.56%) Infor
5 1 (2.56%) Oracle
5 1 (2.56%) Sage
5 1 (2.56%) Xero