Period
to 18 October 2018

The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 October 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Wales > South Wales
6 months to
18 Oct 2018
Same period 2017 Same period 2016
Rank 72 67 63
Rank change year-on-year -5 -4 +21
Permanent jobs citing CRM 43 42 80
As % of all permanent IT jobs advertised in South Wales 2.73% 3.07% 3.61%
As % of the Processes & Methodologies category 3.11% 3.35% 3.96%
Number of salaries quoted 37 39 68
South Wales median annual salary £42,500 £35,000 £35,500
Median salary % change year-on-year +21.43% -1.41% -2.07%
10th Percentile £21,700 £23,900 £23,550
90th Percentile £62,500 £46,250 £67,500
Wales median annual salary £38,750 £39,000 £37,500
% change year-on-year -0.64% +4.00% +7.14%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
South Wales
Permanent vacancies with a requirement for process or methodology skills 1,381 1,252 2,018
As % of all permanent IT jobs advertised in South Wales 87.63% 91.65% 90.94%
Number of salaries quoted 1,145 1,101 1,794
South Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +1.96%
10th Percentile £25,470 £23,750 £22,500
90th Percentile £63,750 £57,500 £55,250
Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +2.74%

CRM
Job Vacancy Trend in South Wales

Job postings citing CRM as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for CRM in South Wales

CRM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in South Wales.

Salary trend for CRM in South Wales

CRM
Salary Histogram in South Wales

The salary distribution of IT jobs citing CRM in South Wales over the 6 months to 18 October 2018.

Salary histogram for CRM in South Wales

CRM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South Wales region over the 6 months to 18 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -13 24 £36,250 -6.45% 8
Newport +3 12 £42,500 +30.07% 1
Glamorgan - 1 - -
Torfaen - 1 £42,500 -
Neath Port Talbot - 1 £50,000 -
CRM
Wales

For the 6 months to 18 October 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South Wales region with a requirement for CRM.

1 20 (46.51%) Finance
2 19 (44.19%) SQL
3 16 (37.21%) Business Intelligence
3 16 (37.21%) Dynamics CRM
4 15 (34.88%) Microsoft Azure
5 12 (27.91%) SharePoint
5 12 (27.91%) .NET
6 11 (25.58%) SAP
6 11 (25.58%) Microsoft
7 10 (23.26%) Salesforce.com
7 10 (23.26%) JavaScript
7 10 (23.26%) Agile Software Development
7 10 (23.26%) Analytical Skills
8 9 (20.93%) Data Visualisation
8 9 (20.93%) Tableau
8 9 (20.93%) Visualisation
8 9 (20.93%) Marketing
9 8 (18.60%) C#
10 7 (16.28%) HTML
10 7 (16.28%) BusinessObjects
10 7 (16.28%) Dynamics 365
11 6 (13.95%) Lead Generation
11 6 (13.95%) Analytics
11 6 (13.95%) ASP.NET
11 6 (13.95%) Oracle
11 6 (13.95%) SQL Server
11 6 (13.95%) BizTalk Server
12 5 (11.63%) MVC
12 5 (11.63%) Law
12 5 (11.63%) JSON

CRM
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (27.91%) SharePoint
2 6 (13.95%) BizTalk Server
3 4 (9.30%) CMS
4 1 (2.33%) NetWeaver
4 1 (2.33%) Oracle Collaboration Suite
Applications
1 2 (4.65%) Microsoft Office
2 1 (2.33%) Microsoft Excel
Business Applications
1 16 (37.21%) Dynamics CRM
2 5 (11.63%) Dynamics AX
3 4 (9.30%) SAP BPC
3 4 (9.30%) SAP CRM
4 1 (2.33%) BPCS
4 1 (2.33%) Dynamics GP
4 1 (2.33%) Dynamics NAV
4 1 (2.33%) Lawson
4 1 (2.33%) SAP ERP
Cloud Services
1 15 (34.88%) Microsoft Azure
2 7 (16.28%) Dynamics 365
3 5 (11.63%) Amazon AWS
3 5 (11.63%) Google Analytics
3 5 (11.63%) MailChimp
3 5 (11.63%) Office 365
4 1 (2.33%) Serverless
Database & Business Intelligence
1 7 (16.28%) BusinessObjects
2 6 (13.95%) SQL Server
3 4 (9.30%) Data Warehouse
3 4 (9.30%) SQL Server 2016
3 4 (9.30%) SQL Server Analysis Services
3 4 (9.30%) SQL Server Integration Services
3 4 (9.30%) SQL Server Reporting Services
4 3 (6.98%) MS Access
5 2 (4.65%) Power BI
6 1 (2.33%) MongoDB
6 1 (2.33%) MySQL
6 1 (2.33%) NoSQL
6 1 (2.33%) Oracle Database
Development Applications
1 5 (11.63%) Team Foundation Server
1 5 (11.63%) Visual Studio
2 1 (2.33%) LSMW
General
1 20 (46.51%) Finance
2 9 (20.93%) Marketing
3 5 (11.63%) Law
4 4 (9.30%) Manufacturing
5 3 (6.98%) Back Office
6 1 (2.33%) Financial Institution
Job Titles
1 15 (34.88%) Developer
2 10 (23.26%) Analyst
3 7 (16.28%) Consultant
4 6 (13.95%) CRM Consultant
4 6 (13.95%) Support Consultant
5 5 (11.63%) Full Stack Developer
5 5 (11.63%) Marketing Analyst
5 5 (11.63%) Sales Analyst
6 4 (9.30%) SAP Consultant
6 4 (9.30%) SAP CRM Consultant
6 4 (9.30%) SAP Support
6 4 (9.30%) SAP Support Consultant
7 3 (6.98%) Administrator
7 3 (6.98%) CRM Developer
7 3 (6.98%) Dynamics CRM Developer
8 2 (4.65%) Automation Developer
8 2 (4.65%) DBA
8 2 (4.65%) Dynamics CRM Consultant
9 1 (2.33%) Sales Executive
9 1 (2.33%) Solutions Architect
Libraries, Frameworks & Software Standards
1 12 (27.91%) .NET
2 7 (16.28%) HTML
3 6 (13.95%) ASP.NET
4 5 (11.63%) CSS
4 5 (11.63%) CSS3
4 5 (11.63%) DOM
4 5 (11.63%) jQuery
4 5 (11.63%) JSON
4 5 (11.63%) XML
5 4 (9.30%) J2EE
6 2 (4.65%) .NET Framework
6 2 (4.65%) WCF
7 1 (2.33%) BAPI
7 1 (2.33%) EDI
7 1 (2.33%) RESTful
7 1 (2.33%) SAP ALE
7 1 (2.33%) SAP BSP
7 1 (2.33%) SAP Smart Forms
7 1 (2.33%) Web Dynpro
7 1 (2.33%) Web Services
Miscellaneous
1 10 (23.26%) Analytical Skills
2 3 (6.98%) Self-Motivation
3 2 (4.65%) Management Information System
4 1 (2.33%) CCTV
4 1 (2.33%) Greenfield Project
4 1 (2.33%) Social Media
4 1 (2.33%) User Experience
Operating Systems
1 1 (2.33%) AIX
1 1 (2.33%) Solaris
1 1 (2.33%) Unix
Processes & Methodologies
1 16 (37.21%) Business Intelligence
2 10 (23.26%) Agile Software Development
3 9 (20.93%) Data Visualisation
3 9 (20.93%) Visualisation
4 6 (13.95%) Analytics
4 6 (13.95%) Lead Generation
5 5 (11.63%) Actionable Insight
5 5 (11.63%) Customer Segmentation
5 5 (11.63%) Dashboard Development
5 5 (11.63%) Multichannel Marketing
5 5 (11.63%) MVC
5 5 (11.63%) Problem-Solving
6 4 (9.30%) Data Security
6 4 (9.30%) Dimensional Modelling
6 4 (9.30%) ERP
6 4 (9.30%) ETL
6 4 (9.30%) SDLC
6 4 (9.30%) Stakeholder and Relationship Management
6 4 (9.30%) Stakeholder Management
6 4 (9.30%) Workflow
Programming Languages
1 19 (44.19%) SQL
2 10 (23.26%) JavaScript
3 8 (18.60%) C#
4 5 (11.63%) C
4 5 (11.63%) Java
4 5 (11.63%) PowerShell
5 4 (9.30%) T-SQL
6 3 (6.98%) Erlang
7 1 (2.33%) ABAP
7 1 (2.33%) C++
7 1 (2.33%) PHP
7 1 (2.33%) Python
7 1 (2.33%) SAPscript
Qualifications
1 5 (11.63%) Microsoft Certification
2 4 (9.30%) MCSA
2 4 (9.30%) Security Cleared
3 1 (2.33%) Degree
3 1 (2.33%) OCA
3 1 (2.33%) OCP
3 1 (2.33%) Oracle Certification
Quality Assurance & Compliance
1 1 (2.33%) QA
1 1 (2.33%) SLA
Vendors
1 11 (25.58%) Microsoft
1 11 (25.58%) SAP
2 10 (23.26%) Salesforce.com
3 9 (20.93%) Tableau
4 6 (13.95%) Oracle
5 5 (11.63%) Google
6 2 (4.65%) Sage
7 1 (2.33%) Adobe
7 1 (2.33%) Cisco
7 1 (2.33%) Citrix
7 1 (2.33%) Epicor
7 1 (2.33%) IFS
7 1 (2.33%) Infor
7 1 (2.33%) JD Edwards