The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Wales > South Wales
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 46 56 50
Rank change year-on-year +10 -6  
Permanent jobs citing CRM 29 37 50
As % of all permanent IT jobs advertised in South Wales 4.02% 3.25% 4.04%
As % of the Processes & Methodologies category 4.44% 3.82% 4.71%
Number of salaries quoted 27 29 29
South Wales median annual salary £34,500 £50,000 £42,500
Median salary % change year-on-year -31.00% +17.64%  
10th Percentile £22,500 £27,000 £26,250
90th Percentile £45,500 £73,250 £65,000
Wales median annual salary £34,750 £40,000 £39,250
% change year-on-year -13.12% +1.91%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process and methodology skills.

Process & Methodology Skills
South Wales
Permanent job vacancies with a requirement for process and methodology skills 653 969 1062
As % of all permanent IT job vacancies advertised in South Wales 90.44% 85.00% 85.85%
Number of salaries quoted 2252 3110 3390
South Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
10th Percentile £27,500 £25,225 £26,250
90th Percentile £60,000 £57,500 £60,000
Wales median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.66%  

CRM
Job Vacancy Trend in South Wales

Job postings citing CRM as a percentage of all IT jobs advertised in South Wales.

Job vacancy trend for CRM in South Wales

CRM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in South Wales.

Salary trend for CRM in South Wales

CRM
Salary Histogram in South Wales

The salary distribution of IT jobs citing CRM in South Wales over the 3 months to 29 June 2017.

Salary histogram for CRM in South Wales

CRM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South Wales region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +16 14 £34,750 -5.44% 2
Newport +6 9 £23,000 -58.18%
Caerphilly - 4 £40,000 -
Bridgend +10 1 £36,500 -18.88%
Rhondda Cynon Taff - 1 £32,500 - 1
CRM
Wales

For the 6 months to 29 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for CRM.

1 37 (63.79%) Microsoft
2 29 (50.00%) Dynamics CRM
3 23 (39.66%) .NET
3 23 (39.66%) SQL Server
4 22 (37.93%) SQL
5 17 (29.31%) C#
6 15 (25.86%) ERP
7 13 (22.41%) Microsoft Office
7 13 (22.41%) ASP.NET
7 13 (22.41%) Agile Software Development
8 12 (20.69%) ITIL
9 11 (18.97%) Windows
9 11 (18.97%) Project Management
10 10 (17.24%) HTML
10 10 (17.24%) JavaScript
10 10 (17.24%) Finance
10 10 (17.24%) Windows Server
11 9 (15.52%) Manufacturing
11 9 (15.52%) MVC
11 9 (15.52%) CSS
12 8 (13.79%) Web Services
12 8 (13.79%) Microsoft Excel
12 8 (13.79%) SLA
12 8 (13.79%) Change Management
12 8 (13.79%) Web Development
12 8 (13.79%) Degree
13 7 (12.07%) HTML5
13 7 (12.07%) CMS
13 7 (12.07%) Scrum
13 7 (12.07%) SQL Server Reporting Services

CRM
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.07%) CMS
2 5 (8.62%) SharePoint
3 2 (3.45%) BizTalk Server
3 2 (3.45%) Umbraco
3 2 (3.45%) WordPress
4 1 (1.72%) Skype for Business
Applications
1 13 (22.41%) Microsoft Office
2 8 (13.79%) Microsoft Excel
3 1 (1.72%) Adobe Illustrator
3 1 (1.72%) InDesign
3 1 (1.72%) Microsoft PowerPoint
3 1 (1.72%) MS Visio
3 1 (1.72%) Photoshop
Business Applications
1 29 (50.00%) Dynamics CRM
2 6 (10.34%) Dynamics AX
3 4 (6.90%) SAP ERP
4 3 (5.17%) Sage 200
4 3 (5.17%) Sage 50
5 2 (3.45%) SAP CRM
6 1 (1.72%) Compiere
6 1 (1.72%) SAP S/4HANA
6 1 (1.72%) Visualfiles
Cloud Services
1 6 (10.34%) Office 365
2 3 (5.17%) Google Analytics
3 2 (3.45%) AdWords
3 2 (3.45%) Microsoft Azure
4 1 (1.72%) Adobe Creative Cloud
Communications & Networking
1 5 (8.62%) Internet
2 2 (3.45%) Intranet
3 1 (1.72%) FTP
3 1 (1.72%) Skype
Database & Business Intelligence
1 23 (39.66%) SQL Server
2 7 (12.07%) SQL Server Reporting Services
3 6 (10.34%) SQL Server 2008
4 5 (8.62%) Crystal Reports
5 4 (6.90%) Data Warehouse
5 4 (6.90%) MS Access
5 4 (6.90%) Relational Database
5 4 (6.90%) SQL Server 2014
6 3 (5.17%) SQL Server 2012
6 3 (5.17%) SQL Server Integration Services
7 2 (3.45%) DTS
7 2 (3.45%) Power BI
7 2 (3.45%) SQL Server 2016
8 1 (1.72%) Amazon Redshift
8 1 (1.72%) Azure SQL Data Warehouse
8 1 (1.72%) Oracle Reports
8 1 (1.72%) PowerPivot
8 1 (1.72%) QlikView
8 1 (1.72%) SQL Server Analysis Services
Development Applications
1 4 (6.90%) Team Foundation Server
2 3 (5.17%) Visual Studio
3 2 (3.45%) Git (software)
4 1 (1.72%) MSTest
4 1 (1.72%) NUnit
4 1 (1.72%) Oracle Forms
4 1 (1.72%) Selenium
4 1 (1.72%) SQL Server Management Studio (SSMS)
4 1 (1.72%) StyleCop
4 1 (1.72%) Subversion
General
1 10 (17.24%) Finance
2 9 (15.52%) Manufacturing
3 6 (10.34%) Marketing
4 5 (8.62%) Automotive
5 3 (5.17%) Advertising
6 2 (3.45%) Legal
6 2 (3.45%) Telecoms
7 1 (1.72%) Law
7 1 (1.72%) Publishing
7 1 (1.72%) Retail
Job Titles
1 17 (29.31%) Developer
2 15 (25.86%) Analyst
3 8 (13.79%) IT Support
4 7 (12.07%) .NET Developer
4 7 (12.07%) Support Analyst
5 6 (10.34%) CRM Developer
6 5 (8.62%) Applications Support
6 5 (8.62%) Applications Support Analyst
6 5 (8.62%) Dynamics CRM Developer
6 5 (8.62%) IT Analyst
6 5 (8.62%) IT Support Analyst
7 4 (6.90%) Applications Engineer
7 4 (6.90%) CRM Officer
7 4 (6.90%) Development Officer
7 4 (6.90%) Web Developer
8 3 (5.17%) Digital Marketing Manager
8 3 (5.17%) IT Manager
8 3 (5.17%) IT Support Technician
8 3 (5.17%) IT Technician
8 3 (5.17%) Support Technician
Libraries, Frameworks & Software Standards
1 23 (39.66%) .NET
2 13 (22.41%) ASP.NET
3 10 (17.24%) HTML
4 9 (15.52%) CSS
5 8 (13.79%) Web Services
6 7 (12.07%) HTML5
7 6 (10.34%) CSS3
8 5 (8.62%) jQuery
8 5 (8.62%) WinForms
8 5 (8.62%) XML
9 4 (6.90%) .NET Framework
9 4 (6.90%) WCF
9 4 (6.90%) WPF
10 3 (5.17%) AngularJS
10 3 (5.17%) ASP.NET Web Forms
10 3 (5.17%) Entity Framework
10 3 (5.17%) SOAP
11 2 (3.45%) ASP.NET MVC
11 2 (3.45%) ASP.NET Web API
11 2 (3.45%) ODBC
Miscellaneous
1 6 (10.34%) Social Media
2 5 (8.62%) Analytical Skills
3 3 (5.17%) Computer Science
4 2 (3.45%) Blog
4 2 (3.45%) e-Learning
4 2 (3.45%) Fintech
4 2 (3.45%) Management Information System
4 2 (3.45%) Mobile App
4 2 (3.45%) W3C
5 1 (1.72%) Data Structures
5 1 (1.72%) Graphic Design
5 1 (1.72%) Greenfield Project
5 1 (1.72%) Mobile Computing
5 1 (1.72%) N-Tier
5 1 (1.72%) Photography
5 1 (1.72%) User Experience
Operating Systems
1 11 (18.97%) Windows
2 10 (17.24%) Windows Server
3 5 (8.62%) Linux
4 3 (5.17%) Windows 10
4 3 (5.17%) Windows 7
4 3 (5.17%) Windows 8
5 2 (3.45%) Android
5 2 (3.45%) Apple iOS
5 2 (3.45%) Windows Server 2008
5 2 (3.45%) Windows Server 2012
Processes & Methodologies
1 15 (25.86%) ERP
2 13 (22.41%) Agile Software Development
3 12 (20.69%) ITIL
4 11 (18.97%) Project Management
5 9 (15.52%) MVC
6 8 (13.79%) Change Management
6 8 (13.79%) Web Development
7 7 (12.07%) E-Commerce
7 7 (12.07%) Scrum
8 5 (8.62%) Digital Marketing
8 5 (8.62%) SDLC
9 4 (6.90%) Business Intelligence
9 4 (6.90%) Logistics
9 4 (6.90%) Pay per click
10 3 (5.17%) Continuous Integration
10 3 (5.17%) Data Integration
10 3 (5.17%) Data Security
10 3 (5.17%) Mobile First
10 3 (5.17%) SEO
10 3 (5.17%) User Acceptance Testing
Programming Languages
1 22 (37.93%) SQL
2 17 (29.31%) C#
3 10 (17.24%) JavaScript
4 4 (6.90%) PHP
5 3 (5.17%) VB
5 3 (5.17%) VB.NET
6 2 (3.45%) T-SQL
7 1 (1.72%) ABAP
7 1 (1.72%) Apex Code
7 1 (1.72%) Delphi
7 1 (1.72%) Java
7 1 (1.72%) PL/SQL
7 1 (1.72%) Python
7 1 (1.72%) SOQL
7 1 (1.72%) TypeScript
7 1 (1.72%) VBA
Qualifications
1 8 (13.79%) Degree
2 5 (8.62%) GNVQ
3 2 (3.45%) ISEB
3 2 (3.45%) Microsoft Certification
3 2 (3.45%) Security Cleared
4 1 (1.72%) Computer Science Degree
4 1 (1.72%) ISTQB
4 1 (1.72%) MCP
4 1 (1.72%) Numerate Degree
4 1 (1.72%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (13.79%) SLA
2 1 (1.72%) Data Quality
2 1 (1.72%) QA
Systems Management
1 2 (3.45%) Systems Management Server (SMS)
Vendors
1 37 (63.79%) Microsoft
2 7 (12.07%) SAP
3 5 (8.62%) Google
3 5 (8.62%) Oracle
4 3 (5.17%) Sage
5 2 (3.45%) Adobe
5 2 (3.45%) Salesforce.com
5 2 (3.45%) Tableau
6 1 (1.72%) Apple
6 1 (1.72%) Cisco
6 1 (1.72%) Omniture
6 1 (1.72%) Sitecore
Cardiff, South Glamorgan
Cardiff DT
Salary: £35000 - £45000 per annum + benefits
Posted: 2 days ago
Port Talbot, West Glamorgan
Experis IT
Salary: Bonus
Posted: 2 days ago