The following table provides summary statistics for permanent job vacancies advertised in South Wales with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Wales / South Wales
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 62 72 59
Rank change year-on-year +10 -13  
Permanent jobs citing CRM 27 29 40
As % of all permanent IT jobs advertised in South Wales 3.11% 2.34% 3.31%
As % of the Processes & Methodologies category 3.66% 2.86% 3.94%
Number of salaries quoted 24 24 36
Median salary £35,000 £55,000 £38,250
Median salary % change year-on-year -36.36% +43.79%  
90% offered a salary of more than £26,600 £27,300 £30,775
10% offered a salary of more than £52,400 £82,500 £51,750
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in South Wales with a requirement for process and methodology skills.

Process & Methodology Skills
South Wales
Permanent job vacancies with a requirement for process and methodology skills 737 1014 1016
As % of all permanent IT job vacancies advertised in South Wales 85.01% 81.84% 84.18%
Number of salaries quoted 636 860 885
Median salary £40,000 £38,500 £37,500
Median salary % change year-on-year +3.89% +2.66%  
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £55,000 £55,000 £53,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in South Wales

The job posting trend of jobs advertised in South Wales citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in South Wales

CRM
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in South Wales.

Salary trend for CRM in South Wales

CRM
Salary Histogram in South Wales

The salary distribution of IT jobs citing CRM in South Wales over the 3 months to 28 March 2017.

Salary histogram for CRM in South Wales

CRM
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the South Wales region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -3 14 £32,500 -13.33% 3
Bridgend - 8 £39,250 - 2
Newport -1 3 £30,000 -45.45%
Rhondda Cynon Taff - 2 £32,000 -
Monmouthshire - 1 £38,500 -
CRM
Wales

For the 6 months to 28 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for CRM.

1 28 (47.46%) SQL
2 25 (42.37%) Microsoft
3 19 (32.20%) Agile Software Development
3 19 (32.20%) Dynamics CRM
4 18 (30.51%) SQL Server
5 14 (23.73%) MS Excel
6 12 (20.34%) .NET
6 12 (20.34%) C#
6 12 (20.34%) ERP
6 12 (20.34%) Finance
7 11 (18.64%) SAP
8 10 (16.95%) CSS
8 10 (16.95%) HTML
8 10 (16.95%) Degree
9 9 (15.25%) JavaScript
9 9 (15.25%) Scrum
10 8 (13.56%) SQL Server Reporting Services
10 8 (13.56%) Business Intelligence
10 8 (13.56%) Project Management
11 7 (11.86%) SharePoint
11 7 (11.86%) Logistics
11 7 (11.86%) Workflow
12 6 (10.17%) HTML5
12 6 (10.17%) CSS3
12 6 (10.17%) Web Development
12 6 (10.17%) jQuery
12 6 (10.17%) SQL Server 2008
12 6 (10.17%) Data Warehouse
12 6 (10.17%) E-Commerce
12 6 (10.17%) XML

CRM
Co-occurring IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (11.86%) SharePoint
2 4 (6.78%) CMS
2 4 (6.78%) SAS
3 1 (1.69%) Umbraco
Applications
1 14 (23.73%) MS Excel
2 5 (8.47%) MS Office
3 2 (3.39%) MS Visio
4 1 (1.69%) Adobe Illustrator
4 1 (1.69%) InDesign
4 1 (1.69%) MS PowerPoint
4 1 (1.69%) Photoshop
Business Applications
1 19 (32.20%) Dynamics CRM
2 5 (8.47%) SAP CRM
3 4 (6.78%) SAP MM
3 4 (6.78%) SAP SD
4 3 (5.08%) Dynamics AX
4 3 (5.08%) Sage 200
4 3 (5.08%) Sage 50
4 3 (5.08%) SAP ERP
5 1 (1.69%) Compiere
5 1 (1.69%) Salesforce.com CRM
5 1 (1.69%) SAP S/4HANA
Cloud Services
1 4 (6.78%) Google Analytics
2 2 (3.39%) Amazon AWS
2 2 (3.39%) Microsoft Azure
2 2 (3.39%) Office 365
3 1 (1.69%) Adobe Creative Cloud
Communications & Networking
1 2 (3.39%) Internet
1 2 (3.39%) Intranet
2 1 (1.69%) FTP
Database & Business Intelligence
1 18 (30.51%) SQL Server
2 8 (13.56%) SQL Server Reporting Services
3 6 (10.17%) Data Warehouse
3 6 (10.17%) SQL Server 2008
4 5 (8.47%) SQL Server Integration Services
5 4 (6.78%) SQL Server 2012
6 3 (5.08%) SQL Server 2014
7 2 (3.39%) Cognos Report Studio
7 2 (3.39%) SAS Data Integration Studio
7 2 (3.39%) SAS EBI
8 1 (1.69%) Crystal Reports
8 1 (1.69%) MS Access
8 1 (1.69%) MySQL
8 1 (1.69%) OLAP
8 1 (1.69%) SQL Server Analysis Services
Development Applications
1 4 (6.78%) Team Foundation Server
2 2 (3.39%) Git (software)
2 2 (3.39%) SQL Server Management Studio (SSMS)
2 2 (3.39%) Visual Studio
3 1 (1.69%) Selenium
3 1 (1.69%) Toad
General
1 12 (20.34%) Finance
2 5 (8.47%) Marketing
3 4 (6.78%) Advertising
3 4 (6.78%) Billing
3 4 (6.78%) Manufacturing
4 3 (5.08%) Retail
5 1 (1.69%) Legal
Job Titles
1 20 (33.90%) Developer
2 12 (20.34%) Analyst
3 7 (11.86%) CRM Developer
4 6 (10.17%) Dynamics CRM Developer
5 5 (8.47%) Applications Engineer
5 5 (8.47%) Consultant
5 5 (8.47%) SAP Consultant
6 4 (6.78%) .NET Developer
6 4 (6.78%) Junior
6 4 (6.78%) Junior Consultant
6 4 (6.78%) Junior SAP Consultant
6 4 (6.78%) Junior SAP SD Consultant
6 4 (6.78%) PHP Developer
6 4 (6.78%) SAP SD Consultant
6 4 (6.78%) Web Developer
7 3 (5.08%) Business Analyst
7 3 (5.08%) Digital Marketing Manager
7 3 (5.08%) IT Engineer
7 3 (5.08%) IT Support
7 3 (5.08%) IT Technician
Libraries, Frameworks & Software Standards
1 12 (20.34%) .NET
2 10 (16.95%) CSS
2 10 (16.95%) HTML
3 6 (10.17%) CSS3
3 6 (10.17%) HTML5
3 6 (10.17%) jQuery
3 6 (10.17%) XML
4 4 (6.78%) ASP.NET
4 4 (6.78%) SOAP
4 4 (6.78%) Web Services
5 2 (3.39%) Ajax
5 2 (3.39%) JSON
5 2 (3.39%) REST
5 2 (3.39%) Visualforce
6 1 (1.69%) .NET Framework
6 1 (1.69%) ASP.NET MVC
6 1 (1.69%) Django
6 1 (1.69%) MDX
6 1 (1.69%) SAP Business Workflow
6 1 (1.69%) SAP PI
Miscellaneous
1 3 (5.08%) Analytical Skills
1 3 (5.08%) Computer Science
1 3 (5.08%) Mobile App
2 2 (3.39%) Driving Licence
2 2 (3.39%) e-Learning
2 2 (3.39%) Graphic Design
2 2 (3.39%) Management Information System
2 2 (3.39%) W3C
3 1 (1.69%) Blog
3 1 (1.69%) Social Media
3 1 (1.69%) User Experience
Operating Systems
1 4 (6.78%) Windows
2 3 (5.08%) Windows 10
2 3 (5.08%) Windows 7
2 3 (5.08%) Windows 8
2 3 (5.08%) Windows Server
3 2 (3.39%) Android
3 2 (3.39%) Apple iOS
Processes & Methodologies
1 19 (32.20%) Agile Software Development
2 12 (20.34%) ERP
3 9 (15.25%) Scrum
4 8 (13.56%) Business Intelligence
4 8 (13.56%) Project Management
5 7 (11.86%) Logistics
5 7 (11.86%) Workflow
6 6 (10.17%) E-Commerce
6 6 (10.17%) Web Development
7 4 (6.78%) Analytics
7 4 (6.78%) Customer Requirements
7 4 (6.78%) Digital Marketing
7 4 (6.78%) SDLC
8 3 (5.08%) Data Integration
8 3 (5.08%) Data Management
8 3 (5.08%) ETL
8 3 (5.08%) Pay per click
8 3 (5.08%) Use Case
8 3 (5.08%) User Acceptance Testing
8 3 (5.08%) Waterfall
Programming Languages
1 28 (47.46%) SQL
2 12 (20.34%) C#
3 9 (15.25%) JavaScript
4 5 (8.47%) ABAP
4 5 (8.47%) PHP
4 5 (8.47%) T-SQL
5 2 (3.39%) Apex Code
5 2 (3.39%) SOQL
5 2 (3.39%) VB
5 2 (3.39%) VB.NET
6 1 (1.69%) Java
Qualifications
1 10 (16.95%) Degree
2 3 (5.08%) ISEB
3 2 (3.39%) ISTQB
3 2 (3.39%) Security Cleared
4 1 (1.69%) MCP
4 1 (1.69%) Microsoft Certification
4 1 (1.69%) PRINCE2 Certification
4 1 (1.69%) SC Cleared
Quality Assurance & Compliance
1 4 (6.78%) Data Quality
1 4 (6.78%) SLA
2 2 (3.39%) QA
System Software
1 1 (1.69%) Active Directory
Vendors
1 25 (42.37%) Microsoft
2 11 (18.64%) SAP
3 4 (6.78%) Adobe
3 4 (6.78%) Google
3 4 (6.78%) Oracle
3 4 (6.78%) Sage
3 4 (6.78%) Salesforce.com
4 3 (5.08%) Omniture
5 2 (3.39%) Cognos
6 1 (1.69%) Apple
6 1 (1.69%) Tableau
6 1 (1.69%) Xamarin
6 1 (1.69%) Zend
Cardiff, South Glamorgan
IntaPeople
Salary: £36000 - £37000 per annum
Posted: Yesterday
Bridgend, Mid Glamorgan
CGI
Salary: £35000 - £45000 per annum + benefits
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Salary: £22000 - £24000 per annum
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