Customer Insight Job Trends in Cardiff

Customer Insight
South Wales > Cardiff

The table below provides summary statistics and salary benchmarking for jobs advertised in Cardiff requiring Customer Insight skills. It covers permanent job vacancies from the 6 months leading up to 4 November 2025, with comparisons to the same periods in the previous two years.

6 months to
4 Nov 2025
Same period 2024 Same period 2023
Rank 35 - 46
Rank change year-on-year - - +28
Permanent jobs citing Customer Insight 2 0 3
As % of all permanent jobs in Cardiff 0.65% - 0.81%
As % of the Processes & Methodologies category 0.76% - 0.84%
Number of salaries quoted 0 0 3
10th Percentile - - -
25th Percentile - - £42,874
Median annual salary (50th Percentile) - - £44,033
Median % change year-on-year - - -16.13%
75th Percentile - - £45,191
90th Percentile - - -
South Wales median annual salary - - £43,550
% change year-on-year - - -17.05%

All Process and Methodology Skills
Cardiff

Customer Insight falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Cardiff.

Permanent vacancies with a requirement for process or methodology skills 264 390 358
As % of all permanent jobs advertised in Cardiff 85.71% 72.22% 96.24%
Number of salaries quoted 185 266 309
10th Percentile £30,000 £30,250 £32,973
25th Percentile £45,000 £35,000 £42,500
Median annual salary (50th Percentile) £54,537 £50,000 £52,500
Median % change year-on-year +9.07% -4.76% -
75th Percentile £60,000 £65,000 £67,375
90th Percentile £77,500 £77,500 £73,750
South Wales median annual salary £50,000 £48,000 £50,000
% change year-on-year +4.17% -4.00% -1.96%

Customer Insight
Job Vacancy Trend in Cardiff

Historical trend showing the proportion of permanent IT job postings citing Customer Insight relative to all permanent IT jobs advertised in Cardiff.

Customer Insight job vacancy trend in Cardiff

Customer Insight
Salary Trend in Cardiff

Salary distribution trend for jobs in Cardiff citing Customer Insight.

Salary distribution trend for jobs in Cardiff citing Customer Insight

Customer Insight
Co-Occurring Skills & Capabilities in Cardiff by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (50.00%) Microsoft Excel
Cloud Services
1 1 (50.00%) Azure
1 1 (50.00%) Azure Data Factory
1 1 (50.00%) Azure Synapse Analytics
1 1 (50.00%) Power Platform
Database & Business Intelligence
1 1 (50.00%) Azure SQL Database
1 1 (50.00%) Power BI
1 1 (50.00%) SQL Server
1 1 (50.00%) SQL Server Reporting Services
General
1 2 (100.00%) Analytical Skills
1 2 (100.00%) Finance
1 2 (100.00%) Presentation Skills
1 2 (100.00%) Social Skills
2 1 (50.00%) Public Sector
Job Titles
1 1 (50.00%) Architect
1 1 (50.00%) Business Manager
1 1 (50.00%) Insight Manager
1 1 (50.00%) Solutions Architect
Miscellaneous
1 1 (50.00%) Analytical Mindset
1 1 (50.00%) Self-Motivation
1 1 (50.00%) Virtual Team
Processes & Methodologies
1 2 (100.00%) AI
1 2 (100.00%) Analytics
1 2 (100.00%) Continuous Improvement
1 2 (100.00%) Decision-Making
1 2 (100.00%) Problem-Solving
2 1 (50.00%) Actionable Insight
2 1 (50.00%) Business Development
2 1 (50.00%) Creative Problem-Solving
2 1 (50.00%) Customer Experience
2 1 (50.00%) Due Diligence
2 1 (50.00%) Financial Modelling
2 1 (50.00%) Proactive Monitoring
2 1 (50.00%) Process Improvement
2 1 (50.00%) Storytelling
2 1 (50.00%) Strategic Thinking
2 1 (50.00%) Technical Architecture
2 1 (50.00%) Visual Analytics
2 1 (50.00%) Visualisation
2 1 (50.00%) WFM
2 1 (50.00%) Workforce Productivity
Programming Languages
1 1 (50.00%) Data Analysis Expressions
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) Six Sigma Green Belt
Quality Assurance & Compliance
1 1 (50.00%) Actionable Recommendations