The median annual salary for a 3rd Line Support was £45,000 in advertised job vacancies in the City of London during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
London / City of London
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 218 236 259
Rank change year-on-year +18 +23  
Permanent jobs requiring a 3rd Line Support 13 25 47
As % of all permanent IT jobs advertised in the City of London 0.25% 0.40% 0.45%
As % of the Job Titles category 0.26% 0.41% 0.48%
Number of salaries quoted 12 24 46
Median salary £45,000 £32,000 £47,750
Median salary % change year-on-year +40.62% -32.98%  
90% offered a salary of more than £29,500 £30,000 £33,250
10% offered a salary of more than £49,750 £55,500 £78,750
UK excluding London median salary £35,000 £34,143 £36,000
% change year-on-year +2.51% -5.15%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4908 6053 9822
As % of all permanent IT job vacancies advertised in the City of London 95.36% 96.19% 94.92%
Number of salaries quoted 4380 5522 8417
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

3rd Line Support
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured 3rd Line Support in the job title.

Job vacancy trend for 3rd Line Support in the City of London

3rd Line Support
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in the City of London.

Salary trend for 3rd Line Support in the City of London

3rd Line Support
Salary Histogram in the City of London

The salary distribution of IT jobs citing 3rd Line Support in the City of London over the 3 months to 25 June 2017.

Salary histogram for 3rd Line Support in the City of London

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 25 June 2017, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring 3rd Line Support in the job title.

1 29 (72.50%) Microsoft
2 28 (70.00%) Windows
3 27 (67.50%) Active Directory
4 17 (42.50%) Microsoft Certification
4 17 (42.50%) Windows Server
5 16 (40.00%) VMware
5 16 (40.00%) Hyper-V
6 15 (37.50%) ITIL
7 14 (35.00%) Windows Server 2012
8 13 (32.50%) Citrix
9 12 (30.00%) Cisco
9 12 (30.00%) VMware Infrastructure
10 11 (27.50%) Windows Server 2008
10 11 (27.50%) MS Exchange
10 11 (27.50%) SQL
11 10 (25.00%) Windows 7
12 9 (22.50%) MCSE
13 8 (20.00%) Firewall
13 8 (20.00%) Exchange Server 2010
13 8 (20.00%) PowerShell
14 7 (17.50%) MCITP
14 7 (17.50%) Degree
14 7 (17.50%) Office 365
14 7 (17.50%) Finance
14 7 (17.50%) MCSA
15 6 (15.00%) SharePoint
15 6 (15.00%) DNS
15 6 (15.00%) Exchange Server 2013
15 6 (15.00%) Windows 10
16 5 (12.50%) Skype

3rd Line Support Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (27.50%) MS Exchange
2 8 (20.00%) Exchange Server 2010
3 6 (15.00%) Exchange Server 2013
3 6 (15.00%) SharePoint
4 5 (12.50%) SharePoint 2013
4 5 (12.50%) Skype for Business
5 4 (10.00%) IBM Notes
6 3 (7.50%) Exchange Server 2007
7 1 (2.50%) Blackberry Enterprise Server
Applications
1 4 (10.00%) Microsoft Office
1 4 (10.00%) MS Visio
Business Applications
1 1 (2.50%) Dynamics NAV
Cloud Services
1 7 (17.50%) Office 365
2 4 (10.00%) Microsoft Azure
3 2 (5.00%) Amazon AWS
4 1 (2.50%) Dynamics 365
4 1 (2.50%) G Suite
4 1 (2.50%) SaaS
4 1 (2.50%) Yammer
Communications & Networking
1 8 (20.00%) Firewall
2 6 (15.00%) DNS
3 5 (12.50%) Skype
3 5 (12.50%) WAN
4 4 (10.00%) DHCP
4 4 (10.00%) SAN
4 4 (10.00%) VLAN
5 3 (7.50%) Cisco ASA
5 3 (7.50%) LAN
6 2 (5.00%) IP Telephony
6 2 (5.00%) TCP/IP
6 2 (5.00%) VPN
6 2 (5.00%) Wireless
7 1 (2.50%) Cisco IOS
7 1 (2.50%) Remote Desktop
7 1 (2.50%) VoIP
Database & Business Intelligence
1 3 (7.50%) SQL Server
2 1 (2.50%) SQL Server 2008
General
1 7 (17.50%) Finance
2 4 (10.00%) Front Office
3 1 (2.50%) French Language
Libraries, Frameworks & Software Standards
1 1 (2.50%) Software Packaging
Miscellaneous
1 4 (10.00%) AS400
1 4 (10.00%) Client/Server
1 4 (10.00%) IBM Mainframe
1 4 (10.00%) Mainframe
2 3 (7.50%) Analytical Skills
2 3 (7.50%) Clustering
3 2 (5.00%) Data Centre
4 1 (2.50%) Blackberry
4 1 (2.50%) Driving Licence
4 1 (2.50%) Hedge funds
4 1 (2.50%) Replication
Operating Systems
1 28 (70.00%) Windows
2 17 (42.50%) Windows Server
3 14 (35.00%) Windows Server 2012
4 11 (27.50%) Windows Server 2008
5 10 (25.00%) Windows 7
6 6 (15.00%) Windows 10
7 4 (10.00%) Mac OS X
7 4 (10.00%) OS/390
7 4 (10.00%) Unix
7 4 (10.00%) Windows 8
8 1 (2.50%) Windows Server 2003
Processes & Methodologies
1 15 (37.50%) ITIL
2 4 (10.00%) Asset Management
2 4 (10.00%) Migration
3 3 (7.50%) Disaster Recovery
3 3 (7.50%) ITIL V3
3 3 (7.50%) Root Cause Analysis
4 2 (5.00%) API Integration
4 2 (5.00%) Capacity Management
4 2 (5.00%) Continuous Improvement
4 2 (5.00%) Network Architecture
4 2 (5.00%) Patch Management
4 2 (5.00%) PRINCE
5 1 (2.50%) CAFM
5 1 (2.50%) Facilities Management
5 1 (2.50%) High Availability
5 1 (2.50%) Incident Management
5 1 (2.50%) Mobile Device Management
5 1 (2.50%) Network Design
5 1 (2.50%) Network Management
5 1 (2.50%) Service Management
Programming Languages
1 11 (27.50%) SQL
2 8 (20.00%) PowerShell
3 2 (5.00%) VBScript
Qualifications
1 17 (42.50%) Microsoft Certification
2 9 (22.50%) MCSE
3 7 (17.50%) Degree
3 7 (17.50%) MCITP
3 7 (17.50%) MCSA
4 5 (12.50%) Cisco Certification
5 4 (10.00%) MCP
5 4 (10.00%) VMware Certified Professional (VCP)
6 3 (7.50%) CCNA
7 2 (5.00%) CCNP
8 1 (2.50%) ITIL Certification
Quality Assurance & Compliance
1 2 (5.00%) SLA
System Software
1 27 (67.50%) Active Directory
2 16 (40.00%) Hyper-V
3 12 (30.00%) VMware Infrastructure
4 4 (10.00%) Virtual Desktop
5 3 (7.50%) XenApp
5 3 (7.50%) XenDesktop
6 1 (2.50%) Virtual Machines
Systems Management
1 4 (10.00%) BMC PATROL
1 4 (10.00%) SCCM
1 4 (10.00%) Tivoli
1 4 (10.00%) Tivoli NetView
2 1 (2.50%) SCOM
2 1 (2.50%) XenMobile
Vendors
1 29 (72.50%) Microsoft
2 16 (40.00%) VMware
3 13 (32.50%) Citrix
4 12 (30.00%) Cisco
5 4 (10.00%) IBM
5 4 (10.00%) Lotus
6 1 (2.50%) AppSense
6 1 (2.50%) Dell
6 1 (2.50%) Fortinet
6 1 (2.50%) Google
6 1 (2.50%) HP
6 1 (2.50%) Meraki
6 1 (2.50%) NetApp
6 1 (2.50%) NETGEAR
6 1 (2.50%) Sophos
City, London
Harrington Starr
Salary: £60000 - £70000 per annum + Bonus + Benefits
Posted: Yesterday