Period
to 23 November 2017

The median annual salary for a Desktop Support Engineer was £32,500 in advertised job vacancies in the City of London during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Engineer
Central London > City of London
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 280 303 348
Rank change year-on-year +23 +45 +87
Permanent jobs requiring a Desktop Support Engineer 41 45 60
As % of all permanent IT jobs advertised in the City of London 0.40% 0.39% 0.35%
As % of the Job Titles category 0.42% 0.40% 0.37%
Number of salaries quoted 41 45 58
City of London median annual salary £32,500 £34,000 £28,750
Median salary % change year-on-year -4.41% +18.26% +0.88%
10th Percentile £27,500 £25,750 £23,225
90th Percentile £38,750 £47,500 £40,900
Central London median annual salary £32,500 £32,000 £29,750
% change year-on-year +1.56% +7.56% -5.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
City of London
Permanent vacancies in the City of London with a recognized job title 9690 11231 16273
% of permanent IT jobs with a recognized job title 94.78% 96.42% 95.77%
Number of salaries quoted 8777 10236 14140
City of London median annual salary £60,000 £57,500 £55,000
Median salary % change year-on-year +4.35% +4.55% -
10th Percentile £35,000 £33,750 £32,500
90th Percentile £92,500 £87,750 £87,500
Central London median annual salary £58,000 £57,500 £55,000
% change year-on-year +0.87% +4.55% +0.92%

Desktop Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support Engineer in the City of London

Desktop Support Engineer
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Engineer in the City of London.

Salary trend for Desktop Support Engineer in the City of London

Desktop Support Engineer
Salary Histogram in the City of London

The salary distribution of IT jobs citing Desktop Support Engineer in the City of London over the 6 months to 23 November 2017.

Salary histogram for Desktop Support Engineer in the City of London

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 23 November 2017, Desktop Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Desktop Support Engineer in the job title.

1 39 (95.12%) Windows
2 35 (85.37%) Microsoft
2 35 (85.37%) Active Directory
3 25 (60.98%) Office 365
4 24 (58.54%) Citrix
5 22 (53.66%) ITIL
6 20 (48.78%) Finance
6 20 (48.78%) Windows 7
7 18 (43.90%) Blackberry
8 16 (39.02%) Android
9 15 (36.59%) Mobile Device Management
10 13 (31.71%) Windows 10
10 13 (31.71%) iPhone
10 13 (31.71%) Microsoft Certification
11 11 (26.83%) Microsoft Office
12 8 (19.51%) SCCM
12 8 (19.51%) TCP/IP
13 6 (14.63%) MS Exchange
13 6 (14.63%) Apple
14 5 (12.20%) Banking
14 5 (12.20%) Cisco
15 4 (9.76%) Service Management
15 4 (9.76%) Mac OS X
15 4 (9.76%) VMware
15 4 (9.76%) Mac OS
15 4 (9.76%) Apple iOS
15 4 (9.76%) Windows 8
16 3 (7.32%) Windows Server
16 3 (7.32%) Driving Licence
16 3 (7.32%) Windows Server 2008

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (14.63%) MS Exchange
2 2 (4.88%) SharePoint
3 1 (2.44%) IBM Domino
3 1 (2.44%) IIS
3 1 (2.44%) Skype for Business
Applications
1 11 (26.83%) Microsoft Office
2 1 (2.44%) Microsoft Excel
Business Applications
1 1 (2.44%) Eikon
Cloud Services
1 25 (60.98%) Office 365
2 2 (4.88%) Microsoft Azure
3 1 (2.44%) Amazon AWS
3 1 (2.44%) OneDrive
Communications & Networking
1 8 (19.51%) TCP/IP
2 3 (7.32%) DHCP
2 3 (7.32%) DNS
3 2 (4.88%) Cisco IOS
3 2 (4.88%) Firewall
3 2 (4.88%) Wireless
4 1 (2.44%) ADSL
4 1 (2.44%) Internet
4 1 (2.44%) Intranet
4 1 (2.44%) LAN
4 1 (2.44%) Network Security
4 1 (2.44%) Skype
4 1 (2.44%) VPN
4 1 (2.44%) Wi-Fi
Database & Business Intelligence
1 1 (2.44%) SQL Server
Development Applications
1 1 (2.44%) AutoIt
1 1 (2.44%) MSI
General
1 20 (48.78%) Finance
2 5 (12.20%) Banking
3 2 (4.88%) Investment Banking
3 2 (4.88%) Telecoms
4 1 (2.44%) Advertising
4 1 (2.44%) Billing
4 1 (2.44%) Publishing
Libraries, Frameworks & Software Standards
1 1 (2.44%) Mason
Miscellaneous
1 18 (43.90%) Blackberry
2 13 (31.71%) iPhone
3 3 (7.32%) Driving Licence
4 2 (4.88%) Hedge funds
4 2 (4.88%) Video Conferencing
5 1 (2.44%) Analytical Skills
5 1 (2.44%) Computer Science
5 1 (2.44%) Data Centre
5 1 (2.44%) iPad
5 1 (2.44%) Management Information System
5 1 (2.44%) RSA SecurID
Operating Systems
1 39 (95.12%) Windows
2 20 (48.78%) Windows 7
3 16 (39.02%) Android
4 13 (31.71%) Windows 10
5 4 (9.76%) Apple iOS
5 4 (9.76%) Mac OS
5 4 (9.76%) Mac OS X
5 4 (9.76%) Windows 8
6 3 (7.32%) Windows Server
6 3 (7.32%) Windows Server 2008
7 2 (4.88%) Windows Server 2012
8 1 (2.44%) Windows 2000
8 1 (2.44%) Windows Server 2003
Processes & Methodologies
1 22 (53.66%) ITIL
2 15 (36.59%) Mobile Device Management
3 4 (9.76%) Service Management
4 3 (7.32%) Asset Management
4 3 (7.32%) Project Management
4 3 (7.32%) Service Delivery
5 2 (4.88%) Continuous Improvement
5 2 (4.88%) Customer-Centricity
5 2 (4.88%) Incident Management
5 2 (4.88%) ITSM
5 2 (4.88%) Proactive Monitoring
6 1 (2.44%) Disaster Recovery
6 1 (2.44%) Knowledge Management
6 1 (2.44%) Migration
6 1 (2.44%) MOF
6 1 (2.44%) Software Distribution
Programming Languages
1 2 (4.88%) PowerShell
Qualifications
1 13 (31.71%) Microsoft Certification
2 1 (2.44%) A+ Certification
2 1 (2.44%) Degree
2 1 (2.44%) MCITP
2 1 (2.44%) MCTS
2 1 (2.44%) Network+ Certification
Quality Assurance & Compliance
1 1 (2.44%) SLA
System Software
1 35 (85.37%) Active Directory
2 1 (2.44%) Hyper-V
2 1 (2.44%) Terminal Server
2 1 (2.44%) VMware Infrastructure
2 1 (2.44%) XenDesktop
Systems Management
1 8 (19.51%) SCCM
2 2 (4.88%) AirWatch
2 2 (4.88%) WSUS
3 1 (2.44%) Backup Exec
3 1 (2.44%) McAfee ePO
3 1 (2.44%) SCOM
3 1 (2.44%) SCSM
Vendors
1 35 (85.37%) Microsoft
2 24 (58.54%) Citrix
3 6 (14.63%) Apple
4 5 (12.20%) Cisco
5 4 (9.76%) VMware
6 3 (7.32%) Bloomberg
6 3 (7.32%) NetApp
6 3 (7.32%) Reuters
7 2 (4.88%) FactSet
7 2 (4.88%) Sage
8 1 (2.44%) Fidessa
8 1 (2.44%) Intel
8 1 (2.44%) McAfee
8 1 (2.44%) Salesforce.com
8 1 (2.44%) Symantec