Period
to 18 December 2018

The median contractor rate for a Desktop Support Engineer was £161 per day in advertised job vacancies in the City of London during the 6 months to 18 December 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
Central London > City of London
6 months to
18 Dec 2018
Same period 2017 Same period 2016
Rank 191 237 221
Rank change year-on-year +46 -16 +8
Contract jobs requiring a Desktop Support Engineer 65 19 22
As % of all contract IT jobs advertised in the City of London 0.92% 0.26% 0.34%
As % of the Job Titles category 0.96% 0.28% 0.36%
Number of daily rates quoted 42 11 9
City of London median daily rate £161 £175 £175
Median daily rate % change year-on-year -7.86% - +12.00%
10th Percentile £123 £118 £111
90th Percentile £269 £238 £304
Central London median daily rate £169 £150 £175
% change year-on-year +12.50% -14.29% +12.00%
Number of hourly rates quoted 14 3 2
City of London median hourly rate £18.70 £14.00 £17.25
Median hourly rate % change year-on-year +33.57% -18.84% +35.93%
10th Percentile £14.80 £14.00 £16.33
90th Percentile £21.40 £17.76 £18.58
Central London median hourly rate £18.70 £16.35 £17.25
% change year-on-year +14.37% -5.22% +18.97%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6,753 6,809 6,194
% of contract IT jobs with a recognized job title 95.14% 94.62% 95.44%
Number of daily rates quoted 5,313 5,406 4,901
City of London median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% +5.56%
10th Percentile £300 £313 £313
90th Percentile £675 £688 £663
Central London median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 105 93 69
City of London median hourly rate £18.70 £17.00 £17.50
Median hourly rate % change year-on-year +10.00% -2.86% -4.11%
10th Percentile £13.00 £11.25 £12.50
90th Percentile £26.70 £30.75 £51.11
Central London median hourly rate £18.70 £18.10 £17.17
% change year-on-year +3.31% +5.45% -4.64%

Desktop Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the City of London.

Contractor daily rate trend for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Desktop Support Engineer in the City of London over the 6 months to 18 December 2018.

Contractor daily rate histogram for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the City of London.

Contractor hourly rate trend for Desktop Support Engineer in the City of London

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 18 December 2018, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Desktop Support Engineer in the job title.

1 58 (89.23%) Windows
2 38 (58.46%) Windows 7
3 36 (55.38%) Active Directory
4 35 (53.85%) ITIL
5 33 (50.77%) Microsoft Office
6 29 (44.62%) SCCM
7 28 (43.08%) Microsoft
8 20 (30.77%) Mac OS X
9 19 (29.23%) Smartphone
10 18 (27.69%) LAN
11 17 (26.15%) Finance
12 16 (24.62%) WAN
12 16 (24.62%) Office 365
13 15 (23.08%) HP
14 14 (21.54%) Adobe
14 14 (21.54%) Change Management
15 13 (20.00%) ITSM
15 13 (20.00%) Service Management
15 13 (20.00%) BitLocker
15 13 (20.00%) Windows 10
16 12 (18.46%) Root Cause Analysis
17 11 (16.92%) Blackberry
17 11 (16.92%) SLA
17 11 (16.92%) MS Exchange
18 10 (15.38%) Microsoft Certification
18 10 (15.38%) Wireless
19 9 (13.85%) VPN
19 9 (13.85%) Windows 8
20 8 (12.31%) Cisco
20 8 (12.31%) TCP/IP

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (16.92%) MS Exchange
2 4 (6.15%) Skype for Business
3 3 (4.62%) Exchange Server 2003
4 1 (1.54%) SharePoint
Applications
1 33 (50.77%) Microsoft Office
2 3 (4.62%) Microsoft Excel
Business Applications
1 4 (6.15%) SAP GTS
2 1 (1.54%) Dynamics GP
2 1 (1.54%) Eikon
Cloud Services
1 16 (24.62%) Office 365
2 2 (3.08%) Mimecast
2 2 (3.08%) OneDrive
3 1 (1.54%) Microsoft Azure
Communications & Networking
1 18 (27.69%) LAN
2 16 (24.62%) WAN
3 10 (15.38%) Wireless
4 9 (13.85%) VPN
5 8 (12.31%) TCP/IP
6 5 (7.69%) DHCP
6 5 (7.69%) DNS
7 4 (6.15%) Skype
8 3 (4.62%) Broadband
8 3 (4.62%) VoIP
9 2 (3.08%) Internet
9 2 (3.08%) WebEx
10 1 (1.54%) Cisco IOS
10 1 (1.54%) VLAN
Database & Business Intelligence
1 2 (3.08%) SQL Server
Development Applications
1 2 (3.08%) WinDbg
General
1 17 (26.15%) Finance
2 5 (7.69%) Financial Institution
3 3 (4.62%) Back Office
4 2 (3.08%) Front Office
5 1 (1.54%) Banking
Libraries, Frameworks & Software Standards
1 3 (4.62%) Software Packaging
Miscellaneous
1 19 (29.23%) Smartphone
2 11 (16.92%) Blackberry
3 7 (10.77%) iPad
4 6 (9.23%) Analytical Skills
5 4 (6.15%) iPhone
6 2 (3.08%) Video Conferencing
7 1 (1.54%) Handset
Operating Systems
1 58 (89.23%) Windows
2 38 (58.46%) Windows 7
3 20 (30.77%) Mac OS X
4 13 (20.00%) Windows 10
5 9 (13.85%) Windows 8
6 8 (12.31%) Windows Server
7 6 (9.23%) Mac OS
8 5 (7.69%) Android
9 4 (6.15%) Apple iOS
9 4 (6.15%) Mac OS X Server
10 3 (4.62%) Unix
10 3 (4.62%) Windows XP
11 2 (3.08%) Windows Server 2008
12 1 (1.54%) Linux
12 1 (1.54%) Windows Server 2012
Processes & Methodologies
1 35 (53.85%) ITIL
2 14 (21.54%) Change Management
3 13 (20.00%) ITSM
3 13 (20.00%) Service Management
4 12 (18.46%) Root Cause Analysis
5 8 (12.31%) Migration
6 6 (9.23%) Desktop Virtualisation
6 6 (9.23%) Mentoring
6 6 (9.23%) Problem Management
6 6 (9.23%) Project Management
7 5 (7.69%) Investment Management
8 4 (6.15%) Mobile Device Management
9 3 (4.62%) Disaster Recovery
9 3 (4.62%) Incident Management
9 3 (4.62%) Release Management
9 3 (4.62%) Service Delivery
9 3 (4.62%) Software Deployment
9 3 (4.62%) Technical Leadership
9 3 (4.62%) Ticket Management
10 2 (3.08%) Line Management
Programming Languages
1 2 (3.08%) PowerShell
1 2 (3.08%) VBScript
2 1 (1.54%) SQL
Qualifications
1 10 (15.38%) Microsoft Certification
2 7 (10.77%) MCP
3 6 (9.23%) ACSP
3 6 (9.23%) ACTC
4 5 (7.69%) MCSE
5 3 (4.62%) ITIL Foundation Certificate
5 3 (4.62%) MCITP
5 3 (4.62%) MCTS
5 3 (4.62%) SC Cleared
5 3 (4.62%) Security Cleared
6 1 (1.54%) A+ Certification
6 1 (1.54%) CNE
6 1 (1.54%) Degree
6 1 (1.54%) Network+ Certification
6 1 (1.54%) Novell Certification
Quality Assurance & Compliance
1 11 (16.92%) SLA
2 6 (9.23%) PMO
System Software
1 36 (55.38%) Active Directory
2 13 (20.00%) BitLocker
3 7 (10.77%) VMware Infrastructure
4 6 (9.23%) Microsoft App-V
5 5 (7.69%) Virtual Desktop
Systems Management
1 29 (44.62%) SCCM
2 7 (10.77%) Systems Management Server (SMS)
3 2 (3.08%) Perfmon
4 1 (1.54%) Jamf Pro
Vendors
1 28 (43.08%) Microsoft
2 15 (23.08%) HP
3 14 (21.54%) Adobe
4 8 (12.31%) Apple
4 8 (12.31%) Cisco
4 8 (12.31%) Citrix
5 7 (10.77%) Bloomberg
5 7 (10.77%) VMware
6 6 (9.23%) Altiris
6 6 (9.23%) Wyse
7 4 (6.15%) Ivanti
7 4 (6.15%) Reuters
7 4 (6.15%) SAP
8 3 (4.62%) FactSet
9 2 (3.08%) Sophos
10 1 (1.54%) Barracuda Networks
10 1 (1.54%) MobileIron
10 1 (1.54%) Remedy
10 1 (1.54%) SolarWinds