Period
to 17 October 2018

The median contractor rate for a Desktop Support Engineer was £164 per day in advertised job vacancies in the City of London during the 6 months to 17 October 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
Central London > City of London
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 199 223 228
Rank change year-on-year +24 +5 +24
Contract jobs requiring a Desktop Support Engineer 60 16 20
As % of all contract IT jobs advertised in the City of London 0.85% 0.23% 0.30%
As % of the Job Titles category 0.90% 0.25% 0.31%
Number of daily rates quoted 38 8 6
City of London median daily rate £164 £200 £155
Median daily rate % change year-on-year -18.13% +29.03% +12.73%
10th Percentile £123 £140 £118
90th Percentile £251 £273 £312
Central London median daily rate £169 £150 £155
% change year-on-year +12.50% -3.23% +6.90%
Number of hourly rates quoted 11 4 6
City of London median hourly rate £14.80 £18.70 £18.75
Median hourly rate % change year-on-year -20.86% -0.27% +47.75%
Central London median hourly rate £18.70 £18.70 £18.75
% change year-on-year - -0.27% +39.30%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 6,695 6,505 6,398
% of contract IT jobs with a recognized job title 95.36% 94.84% 95.64%
Number of daily rates quoted 5,298 5,092 5,106
City of London median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% +5.56%
10th Percentile £313 £313 £308
90th Percentile £675 £675 £656
Central London median daily rate £500 £500 £465
% change year-on-year - +7.53% +3.33%
Number of hourly rates quoted 122 90 74
City of London median hourly rate £18.70 £18.00 £17.50
Median hourly rate % change year-on-year +3.89% +2.86% -2.78%
10th Percentile £13.00 £11.70 £11.25
90th Percentile £25.50 £30.75 £45.59
Central London median hourly rate £18.70 £18.10 £17.38
% change year-on-year +3.31% +4.17% -3.47%

Desktop Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the City of London.

Contractor daily rate trend for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Desktop Support Engineer in the City of London over the 6 months to 17 October 2018.

Contractor daily rate histogram for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the City of London.

Contractor hourly rate trend for Desktop Support Engineer in the City of London

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 17 October 2018, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Desktop Support Engineer in the job title.

1 54 (90.00%) Windows
2 32 (53.33%) Active Directory
3 31 (51.67%) Windows 7
4 26 (43.33%) ITIL
5 24 (40.00%) Microsoft Office
5 24 (40.00%) Microsoft
6 20 (33.33%) SCCM
7 17 (28.33%) Windows 10
8 16 (26.67%) Finance
9 15 (25.00%) Office 365
10 14 (23.33%) Smartphone
10 14 (23.33%) Mac OS X
11 13 (21.67%) Apple
12 12 (20.00%) WAN
12 12 (20.00%) LAN
13 11 (18.33%) HP
14 10 (16.67%) Adobe
14 10 (16.67%) SLA
14 10 (16.67%) Bloomberg
15 9 (15.00%) Root Cause Analysis
15 9 (15.00%) BitLocker
15 9 (15.00%) Change Management
15 9 (15.00%) ITSM
15 9 (15.00%) TCP/IP
16 8 (13.33%) Cisco
16 8 (13.33%) Microsoft Certification
16 8 (13.33%) MS Exchange
16 8 (13.33%) Blackberry
16 8 (13.33%) Service Management
16 8 (13.33%) Windows Server

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (13.33%) MS Exchange
2 2 (3.33%) SharePoint
2 2 (3.33%) Skype for Business
3 1 (1.67%) Exchange Server 2003
Applications
1 24 (40.00%) Microsoft Office
2 3 (5.00%) Microsoft Excel
Business Applications
1 3 (5.00%) SAP GTS
2 1 (1.67%) Dynamics GP
2 1 (1.67%) Eikon
Cloud Services
1 15 (25.00%) Office 365
2 2 (3.33%) Mimecast
2 2 (3.33%) OneDrive
Communications & Networking
1 12 (20.00%) LAN
1 12 (20.00%) WAN
2 9 (15.00%) TCP/IP
3 6 (10.00%) Wireless
4 5 (8.33%) DNS
4 5 (8.33%) VPN
5 4 (6.67%) Cisco IOS
5 4 (6.67%) DHCP
6 3 (5.00%) Broadband
6 3 (5.00%) VoIP
7 2 (3.33%) Internet
7 2 (3.33%) Skype
8 1 (1.67%) Intranet
8 1 (1.67%) IP Telephony
8 1 (1.67%) Remote Desktop
8 1 (1.67%) VLAN
Database & Business Intelligence
1 2 (3.33%) SQL Server
Development Applications
1 2 (3.33%) WinDbg
General
1 16 (26.67%) Finance
2 4 (6.67%) Back Office
2 4 (6.67%) Financial Institution
3 2 (3.33%) Front Office
4 1 (1.67%) Advertising
4 1 (1.67%) Banking
4 1 (1.67%) Billing
Libraries, Frameworks & Software Standards
1 1 (1.67%) COM
1 1 (1.67%) Software Packaging
Miscellaneous
1 14 (23.33%) Smartphone
2 8 (13.33%) Blackberry
3 5 (8.33%) Analytical Skills
4 4 (6.67%) iPad
4 4 (6.67%) iPhone
5 2 (3.33%) Video Conferencing
6 1 (1.67%) Management Information System
6 1 (1.67%) Self-Motivation
Operating Systems
1 54 (90.00%) Windows
2 31 (51.67%) Windows 7
3 17 (28.33%) Windows 10
4 14 (23.33%) Mac OS X
5 8 (13.33%) Windows Server
6 7 (11.67%) Mac OS
7 5 (8.33%) Android
7 5 (8.33%) Windows 8
8 4 (6.67%) Unix
9 3 (5.00%) Apple iOS
9 3 (5.00%) Mac OS X Server
10 2 (3.33%) Windows Server 2008
10 2 (3.33%) Windows Server 2012
10 2 (3.33%) Windows XP
11 1 (1.67%) Linux
Processes & Methodologies
1 26 (43.33%) ITIL
2 9 (15.00%) Change Management
2 9 (15.00%) ITSM
2 9 (15.00%) Root Cause Analysis
3 8 (13.33%) Service Management
4 5 (8.33%) Desktop Virtualisation
4 5 (8.33%) Investment Management
4 5 (8.33%) Problem Management
5 4 (6.67%) Mentoring
5 4 (6.67%) Migration
6 3 (5.00%) Disaster Recovery
6 3 (5.00%) Mobile Device Management
6 3 (5.00%) Project Management
6 3 (5.00%) Software Deployment
6 3 (5.00%) Ticket Management
7 2 (3.33%) Asset Management
7 2 (3.33%) Collaborative Working
7 2 (3.33%) Incident Management
7 2 (3.33%) Release Management
8 1 (1.67%) Proactive Monitoring
Programming Languages
1 2 (3.33%) PowerShell
1 2 (3.33%) VBScript
Qualifications
1 8 (13.33%) Microsoft Certification
2 4 (6.67%) MCSE
3 3 (5.00%) ACSP
3 3 (5.00%) ACTC
3 3 (5.00%) MCP
4 2 (3.33%) MCITP
4 2 (3.33%) MCTS
4 2 (3.33%) SC Cleared
4 2 (3.33%) Security Cleared
5 1 (1.67%) Degree
5 1 (1.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (16.67%) SLA
2 3 (5.00%) PMO
System Software
1 32 (53.33%) Active Directory
2 9 (15.00%) BitLocker
3 7 (11.67%) Virtual Desktop
4 5 (8.33%) Microsoft App-V
4 5 (8.33%) VMware Infrastructure
Systems Management
1 20 (33.33%) SCCM
2 6 (10.00%) Systems Management Server (SMS)
3 2 (3.33%) Perfmon
4 1 (1.67%) AirWatch
4 1 (1.67%) Jamf Pro
Vendors
1 24 (40.00%) Microsoft
2 13 (21.67%) Apple
3 11 (18.33%) HP
4 10 (16.67%) Adobe
4 10 (16.67%) Bloomberg
5 8 (13.33%) Cisco
6 6 (10.00%) Citrix
6 6 (10.00%) Reuters
7 5 (8.33%) Altiris
7 5 (8.33%) VMware
7 5 (8.33%) Wyse
8 4 (6.67%) FactSet
8 4 (6.67%) Ivanti
9 3 (5.00%) MobileIron
9 3 (5.00%) Remedy
9 3 (5.00%) SAP
10 2 (3.33%) ServiceNow
10 2 (3.33%) Sophos
11 1 (1.67%) Barracuda Networks
11 1 (1.67%) SolarWinds