Period
to 7 December 2019

The median contractor rate for a Desktop Support Engineer was £130 per day in advertised job vacancies in the City of London during the 6 months to 7 December 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Engineer
Central London > City of London
6 months to
7 Dec 2019
Same period 2018 Same period 2017
Rank 159 195 238
Rank change year-on-year +36 +43 -14
Contract jobs requiring a Desktop Support Engineer 59 67 18
As % of all contract IT jobs advertised in the City of London 1.05% 0.94% 0.25%
As % of the Job Titles category 1.12% 0.99% 0.26%
Number of daily rates quoted 39 42 10
City of London median daily rate £130 £160 £188
Median daily rate % change year-on-year -18.75% -14.67% +7.14%
10th Percentile £110 £123 £147
90th Percentile £238 £266 £249
Central London median daily rate £148 £169 £150
% change year-on-year -12.59% +12.50% -14.29%
Number of hourly rates quoted 8 15 3
City of London median hourly rate £19.00 £18.70 £14.00
Median hourly rate % change year-on-year +1.60% +33.57% -20.00%
Central London median hourly rate £19.23 £18.70 £16.35
% change year-on-year +2.85% +14.37% -6.57%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
City of London
Contract vacancies in the City of London with a recognized job title 5,263 6,798 6,827
% of contract IT jobs with a recognized job title 93.23% 95.33% 94.73%
Number of daily rates quoted 4,103 5,371 5,413
City of London median daily rate £512 £500 £500
Median daily rate % change year-on-year +2.40% - +5.26%
10th Percentile £311 £300 £313
90th Percentile £675 £675 £688
Central London median daily rate £500 £500 £500
Number of hourly rates quoted 64 110 93
City of London median hourly rate £20.25 £18.70 £17.00
Median hourly rate % change year-on-year +8.29% +10.00% -6.08%
10th Percentile £12.04 £13.00 £11.25
90th Percentile £50.67 £25.70 £30.75
Central London median hourly rate £20.50 £18.70 £18.10
% change year-on-year +9.63% +3.31% +4.35%

Desktop Support Engineer
Job Vacancy Trend in the City of London

Job postings that featured Desktop Support Engineer in the job title as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Engineer in the City of London.

Contractor daily rate trend for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Desktop Support Engineer in the City of London over the 6 months to 7 December 2019.

Contractor daily rate histogram for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Engineer in the City of London.

Contractor hourly rate trend for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing Desktop Support Engineer in the City of London over the 6 months to 7 December 2019.

Contractor hourly rate histogram for Desktop Support Engineer in the City of London

Desktop Support Engineer
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Engineer within the City of London region over the 6 months to 7 December 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 £275 -
Desktop Support Engineer
Central London

Desktop Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 7 December 2019, Desktop Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Desktop Support Engineer in the job title.

1 44 (74.58%) Windows
2 36 (61.02%) Windows 10
3 34 (57.63%) Active Directory
4 33 (55.93%) Windows 7
5 26 (44.07%) Office 365
6 25 (42.37%) Problem-Solving
7 18 (30.51%) Microsoft
8 17 (28.81%) Microsoft Office
8 17 (28.81%) Wireless
8 17 (28.81%) SCCM
9 15 (25.42%) Windows 8
10 14 (23.73%) ITIL
10 14 (23.73%) Mac OS X
11 13 (22.03%) Blackberry
12 10 (16.95%) MS Exchange
13 9 (15.25%) Apple
13 9 (15.25%) Break/Fix
13 9 (15.25%) Ivanti
13 9 (15.25%) Android
14 7 (11.86%) Exchange Server 2010
14 7 (11.86%) Bloomberg
14 7 (11.86%) Blackberry Enterprise Server
14 7 (11.86%) Adobe
14 7 (11.86%) TCP/IP
14 7 (11.86%) Finance
15 6 (10.17%) Banking
15 6 (10.17%) VoIP
15 6 (10.17%) ServiceNow
16 5 (8.47%) Mac OS
16 5 (8.47%) ITSM

Desktop Support Engineer Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (16.95%) MS Exchange
2 7 (11.86%) Blackberry Enterprise Server
2 7 (11.86%) Exchange Server 2010
3 3 (5.08%) IBM Notes
4 2 (3.39%) SharePoint
5 1 (1.69%) Exchange Server 2007
5 1 (1.69%) Skype for Business
Applications
1 17 (28.81%) Microsoft Office
Cloud Services
1 26 (44.07%) Office 365
2 2 (3.39%) Azure
2 2 (3.39%) Azure Active Directory
3 1 (1.69%) AWS
3 1 (1.69%) OneDrive
Communications & Networking
1 17 (28.81%) Wireless
2 7 (11.86%) TCP/IP
3 6 (10.17%) VoIP
4 3 (5.08%) IP Telephony
4 3 (5.08%) NAS
5 2 (3.39%) PBX
5 2 (3.39%) Remote Desktop
5 2 (3.39%) VPN
6 1 (1.69%) Firewall
6 1 (1.69%) Skype
General
1 7 (11.86%) Finance
2 6 (10.17%) Banking
3 4 (6.78%) Telecoms
4 3 (5.08%) Front Office
4 3 (5.08%) Investment Banking
5 2 (3.39%) Back Office
5 2 (3.39%) Italian Language
5 2 (3.39%) Law
5 2 (3.39%) Public Sector
Miscellaneous
1 13 (22.03%) Blackberry
2 3 (5.08%) Data Centre
3 2 (3.39%) Handset
3 2 (3.39%) iPhone
4 1 (1.69%) Analytical Skills
4 1 (1.69%) FMCG
4 1 (1.69%) iPad
4 1 (1.69%) Self-Motivation
4 1 (1.69%) Video Conferencing
Operating Systems
1 44 (74.58%) Windows
2 36 (61.02%) Windows 10
3 33 (55.93%) Windows 7
4 15 (25.42%) Windows 8
5 14 (23.73%) Mac OS X
6 9 (15.25%) Android
7 5 (8.47%) Mac OS
8 3 (5.08%) Windows Server
9 2 (3.39%) Windows Server 2008
10 1 (1.69%) Apple iOS
10 1 (1.69%) Linux
10 1 (1.69%) Windows XP
Processes & Methodologies
1 25 (42.37%) Problem-Solving
2 14 (23.73%) ITIL
3 9 (15.25%) Break/Fix
4 5 (8.47%) ITSM
5 4 (6.78%) Service Management
6 3 (5.08%) Application Packaging
6 3 (5.08%) Decision-Making
7 2 (3.39%) Business Continuity
7 2 (3.39%) Change Management
7 2 (3.39%) Infrastructure Engineering
7 2 (3.39%) Proactive Monitoring
8 1 (1.69%) Collaborative Working
8 1 (1.69%) Cybersecurity
8 1 (1.69%) Migration
8 1 (1.69%) Mobile Device Management
Programming Languages
1 1 (1.69%) Java
1 1 (1.69%) PowerShell
1 1 (1.69%) SQL
Qualifications
1 3 (5.08%) Degree
1 3 (5.08%) ITIL Foundation Certificate
1 3 (5.08%) MCP
1 3 (5.08%) MCSE
1 3 (5.08%) Microsoft Certification
2 2 (3.39%) A+ Certification
2 2 (3.39%) ECDL
2 2 (3.39%) MOS
3 1 (1.69%) DBS Check
3 1 (1.69%) ITIL Certification
3 1 (1.69%) MCSA
3 1 (1.69%) SC Cleared
3 1 (1.69%) Security Cleared
Quality Assurance & Compliance
1 1 (1.69%) SLA
System Software
1 34 (57.63%) Active Directory
2 3 (5.08%) VMware Infrastructure
3 2 (3.39%) XenDesktop
4 1 (1.69%) Hyper-V
4 1 (1.69%) VMware Workstation
4 1 (1.69%) XenApp
Systems Management
1 17 (28.81%) SCCM
2 1 (1.69%) Cisco CUCM
2 1 (1.69%) Jamf Pro
2 1 (1.69%) Microsoft Intune
Vendors
1 18 (30.51%) Microsoft
2 9 (15.25%) Apple
2 9 (15.25%) Ivanti
3 7 (11.86%) Adobe
3 7 (11.86%) Bloomberg
4 6 (10.17%) ServiceNow
5 4 (6.78%) Cisco
5 4 (6.78%) Reuters
5 4 (6.78%) VMware
6 3 (5.08%) Fidessa
6 3 (5.08%) HP
6 3 (5.08%) Lotus
7 2 (3.39%) Citrix
7 2 (3.39%) Polycom
7 2 (3.39%) Wyse
8 1 (1.69%) FactSet
8 1 (1.69%) MuleSoft
8 1 (1.69%) Oracle