Senior Service Desk Analyst Jobs in the City of London

Senior Service Desk Analyst
Central London > City of London

The median Senior Service Desk Analyst salary in the City of London is £45,000 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 141 179 226
Rank change year-on-year +38 +47 +64
Permanent jobs requiring a Senior Service Desk Analyst 3 2 1
As % of all permanent jobs advertised in the City of London 0.15% 0.060% 0.022%
As % of the Job Titles category 0.16% 0.062% 0.022%
Number of salaries quoted 3 2 1
Median annual salary (50th Percentile) £45,000 £43,750 £50,000
Median % change year-on-year +2.86% -12.50% +17.65%
Central London median annual salary £45,000 £45,000 £50,000
% change year-on-year - -10.00% +25.00%

All Permanent IT Job Vacancies
City of London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the City of London with a recognized job title 1,891 3,202 4,453
% of permanent jobs with a recognized job title 93.11% 96.01% 96.22%
Number of salaries quoted 1,442 2,539 3,732
10th Percentile £41,250 £41,200 £42,500
25th Percentile £52,500 £52,750 £55,000
Median annual salary (50th Percentile) £72,500 £73,441 £75,000
Median % change year-on-year -1.28% -2.08% +3.45%
75th Percentile £95,000 £95,000 £97,500
90th Percentile £120,000 £112,500 £112,500
Central London median annual salary £72,500 £72,500 £74,000
% change year-on-year - -2.03% +2.07%

Senior Service Desk Analyst
Job Vacancy Trend in the City of London

Job postings that featured Senior Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Senior Service Desk Analyst in the City of London

Senior Service Desk Analyst
Salary Trend in the City of London

3-month moving average salary quoted in jobs citing Senior Service Desk Analyst in the City of London.

Salary trend for Senior Service Desk Analyst in the City of London

Senior Service Desk Analyst Skill Set
Top 24 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 15 May 2025, Senior Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the City of London region featuring Senior Service Desk Analyst in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) ITIL
1 3 (100.00%) Windows
1 3 (100.00%) SharePoint
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) Microsoft
1 3 (100.00%) Active Directory
1 3 (100.00%) HP
1 3 (100.00%) Apple
1 3 (100.00%) VMware
1 3 (100.00%) Microsoft PowerPoint
1 3 (100.00%) Degree
1 3 (100.00%) VMware Infrastructure
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Microsoft Intune
1 3 (100.00%) ServiceNow
1 3 (100.00%) ITIL Foundation Certificate
1 3 (100.00%) WebEx
1 3 (100.00%) OneDrive
1 3 (100.00%) Windows 10
1 3 (100.00%) Self-Motivation
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Social Skills

Senior Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (100.00%) Microsoft Exchange
1 3 (100.00%) SharePoint
Applications
1 3 (100.00%) Microsoft Office
1 3 (100.00%) Microsoft PowerPoint
Cloud Services
1 3 (100.00%) Microsoft 365
1 3 (100.00%) OneDrive
Communications & Networking
1 3 (100.00%) WebEx
General
1 3 (100.00%) Social Skills
Miscellaneous
1 3 (100.00%) Self-Motivation
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 10
Processes & Methodologies
1 3 (100.00%) Continuous Improvement
1 3 (100.00%) ITIL
1 3 (100.00%) Problem-Solving
Qualifications
1 3 (100.00%) Degree
1 3 (100.00%) ITIL Foundation Certificate
System Software
1 3 (100.00%) Active Directory
1 3 (100.00%) VMware Infrastructure
Systems Management
1 3 (100.00%) Microsoft Intune
Vendors
1 3 (100.00%) Apple
1 3 (100.00%) HP
1 3 (100.00%) Microsoft
1 3 (100.00%) ServiceNow
1 3 (100.00%) VMware