The median annual salary for a Service Desk Manager was £52,500 in advertised job vacancies in the City of London during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Manager
London / City of London
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 224 256 293
Rank change year-on-year +32 +37  
Permanent jobs requiring a Service Desk Manager 12 6 25
As % of all permanent IT jobs advertised in the City of London 0.23% 0.095% 0.24%
As % of the Job Titles category 0.24% 0.098% 0.25%
Number of salaries quoted 9 6 24
Median salary £52,500 £47,500 £55,000
Median salary % change year-on-year +10.52% -13.63%  
90% offered a salary of more than £42,900 £42,500 £40,000
10% offered a salary of more than £58,000 £56,250 £66,750
UK excluding London median salary £37,500 £42,000 £40,250
% change year-on-year -10.71% +4.34%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4908 6109 9859
As % of all permanent IT job vacancies advertised in the City of London 95.36% 96.22% 94.91%
Number of salaries quoted 4380 5575 8455
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £32,500 £35,000 £32,500
10% offered a salary of more than £85,000 £75,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Manager
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Service Desk Manager in the job title.

Job vacancy trend for Service Desk Manager in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager in the City of London.

Salary trend for Service Desk Manager in the City of London

Service Desk Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Desk Manager in the City of London over the 3 months to 24 June 2017.

Salary histogram for Service Desk Manager in the City of London

Service Desk Manager Skill Set
Top 30 Co-occurring IT Skills in the City of London

For the 6 months to 24 June 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Desk Manager in the job title.

1 23 (95.83%) ITIL
2 12 (50.00%) ITIL Certification
3 9 (37.50%) Windows
4 6 (25.00%) Degree
4 6 (25.00%) Kalman Filter
4 6 (25.00%) IVR
4 6 (25.00%) Wireless
4 6 (25.00%) Telecoms
4 6 (25.00%) Service Management
4 6 (25.00%) Service Delivery
4 6 (25.00%) Firewall
4 6 (25.00%) CTI
4 6 (25.00%) VoIP
4 6 (25.00%) DNS
5 5 (20.83%) SLA
5 5 (20.83%) Windows Server
5 5 (20.83%) Performance Management
5 5 (20.83%) ITIL V3
5 5 (20.83%) ITIL V2
6 4 (16.67%) Mentoring
6 4 (16.67%) ITSM
7 3 (12.50%) Microsoft Office
7 3 (12.50%) Finance
7 3 (12.50%) Active Directory
7 3 (12.50%) Linux
7 3 (12.50%) Windows 10
7 3 (12.50%) Windows 8
7 3 (12.50%) MobileIron
7 3 (12.50%) Windows Server 2008
7 3 (12.50%) Windows 7

Service Desk Manager Skill Set
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (12.50%) Microsoft Office
Cloud Services
1 2 (8.33%) Office 365
Communications & Networking
1 6 (25.00%) CTI
1 6 (25.00%) DNS
1 6 (25.00%) Firewall
1 6 (25.00%) VoIP
1 6 (25.00%) Wireless
2 2 (8.33%) VPN
General
1 6 (25.00%) Telecoms
2 3 (12.50%) Finance
3 2 (8.33%) Games
Miscellaneous
1 6 (25.00%) IVR
2 2 (8.33%) Blackberry
Operating Systems
1 9 (37.50%) Windows
2 5 (20.83%) Windows Server
3 3 (12.50%) Linux
3 3 (12.50%) Windows 10
3 3 (12.50%) Windows 7
3 3 (12.50%) Windows 8
3 3 (12.50%) Windows Server 2008
4 2 (8.33%) Apple iOS
4 2 (8.33%) Windows Server 2012
Processes & Methodologies
1 23 (95.83%) ITIL
2 6 (25.00%) Kalman Filter
2 6 (25.00%) Service Delivery
2 6 (25.00%) Service Management
3 5 (20.83%) ITIL V2
3 5 (20.83%) ITIL V3
3 5 (20.83%) Performance Management
4 4 (16.67%) ITSM
4 4 (16.67%) Mentoring
5 2 (8.33%) Agile Software Development
5 2 (8.33%) Data Security
5 2 (8.33%) Problem Management
6 1 (4.17%) Incident Management
Qualifications
1 12 (50.00%) ITIL Certification
2 6 (25.00%) Degree
3 1 (4.17%) MCDST
3 1 (4.17%) MCITP
3 1 (4.17%) MCSE
3 1 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 5 (20.83%) SLA
System Software
1 3 (12.50%) Active Directory
Systems Management
1 1 (4.17%) SCCM
Vendors
1 3 (12.50%) MobileIron
2 2 (8.33%) ServiceNow
3 1 (4.17%) Microsoft
City, London
Parallel Consulting
Salary: £60000 - £65000 per annum + excellent benefits
Posted: 7 hours ago
City, London
Red10
Salary: £65000 - £75000 per annum
Posted: 4 days ago
City of London
Deerfoot IT Resources Ltd
Salary: £50000 - £55000 per annum + Bonus, Pens, PrivMed, Life (x4)
Posted: 23 days ago