The median annual salary for a Service Desk Manager was £47,500 in advertised job vacancies in the City of London during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Service Desk Manager
London / City of London
Rank 206 242 305
Rank change year-on-year +36 +63  
Permanent jobs requiring a Service Desk Manager 12 27 14
As % of all permanent IT jobs advertised in the City of London 0.24% 0.38% 0.14%
As % of the Job Titles category 0.25% 0.40% 0.14%
Number of salaries quoted 12 24 14
Median salary £47,500 £47,500 £47,125
Median salary % change year-on-year - +0.79%  
90% offered a salary of more than £45,000 £47,150 £37,500
10% offered a salary of more than £70,000 £52,500 £60,000
UK excluding London median salary £37,500 £45,000 £40,000
% change year-on-year -16.66% +12.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
City of London
Permanent job vacancies with a job title containing a recognized job role 4868 6762 9714
As % of all permanent IT job vacancies advertised in the City of London 95.94% 95.63% 95.49%
Number of salaries quoted 4467 6044 8273
Median salary £57,500 £57,500 £55,000
Median salary % change year-on-year - +4.54%  
90% offered a salary of more than £34,000 £35,000 £33,500
10% offered a salary of more than £85,000 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Manager
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Service Desk Manager in the job title.

Job vacancy trend for Service Desk Manager in the City of London

Service Desk Manager
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Manager in the City of London.

Salary trend for Service Desk Manager in the City of London

Service Desk Manager
Salary Histogram in the City of London

The salary distribution of IT jobs citing Service Desk Manager in the City of London over the 3 months to 24 March 2017.

Salary histogram for Service Desk Manager in the City of London

Service Desk Manager Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 24 March 2017, Service Desk Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region featuring Service Desk Manager in the job title.

1 14 (93.33%) ITIL
2 6 (40.00%) ITIL Certification
2 6 (40.00%) Service Delivery
3 5 (33.33%) Service Management
3 5 (33.33%) Degree
3 5 (33.33%) Performance Management
3 5 (33.33%) ITIL V3
3 5 (33.33%) ITIL V2
4 4 (26.67%) IVR
4 4 (26.67%) CTI
4 4 (26.67%) Firewall
4 4 (26.67%) ITSM
4 4 (26.67%) Wireless
4 4 (26.67%) Telecoms
4 4 (26.67%) VoIP
4 4 (26.67%) DNS
4 4 (26.67%) SLA
4 4 (26.67%) Kalman Filter
5 3 (20.00%) Windows
6 2 (13.33%) Mentoring
7 1 (6.67%) PowerShell
7 1 (6.67%) XenApp
7 1 (6.67%) Office 365
7 1 (6.67%) MobileIron
7 1 (6.67%) Banking
7 1 (6.67%) MS Office
7 1 (6.67%) Incident Management
7 1 (6.67%) Finance
7 1 (6.67%) Migration
7 1 (6.67%) Linux

Service Desk Manager Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (6.67%) MS Excel
1 1 (6.67%) MS Office
Cloud Services
1 1 (6.67%) Office 365
Communications & Networking
1 4 (26.67%) CTI
1 4 (26.67%) DNS
1 4 (26.67%) Firewall
1 4 (26.67%) VoIP
1 4 (26.67%) Wireless
General
1 4 (26.67%) Telecoms
2 1 (6.67%) Banking
2 1 (6.67%) Finance
Miscellaneous
1 4 (26.67%) IVR
Operating Systems
1 3 (20.00%) Windows
2 1 (6.67%) Linux
Processes & Methodologies
1 14 (93.33%) ITIL
2 6 (40.00%) Service Delivery
3 5 (33.33%) ITIL V2
3 5 (33.33%) ITIL V3
3 5 (33.33%) Performance Management
3 5 (33.33%) Service Management
4 4 (26.67%) ITSM
4 4 (26.67%) Kalman Filter
5 2 (13.33%) Mentoring
6 1 (6.67%) Incident Management
6 1 (6.67%) Migration
Programming Languages
1 1 (6.67%) PowerShell
Qualifications
1 6 (40.00%) ITIL Certification
2 5 (33.33%) Degree
Quality Assurance & Compliance
1 4 (26.67%) SLA
System Software
1 1 (6.67%) Active Directory
1 1 (6.67%) XenApp
Vendors
1 1 (6.67%) Citrix
1 1 (6.67%) Microsoft
1 1 (6.67%) MobileIron
City of London
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £50000.00 per annum + Excellent Benefits
Posted: 18 days ago
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 6 days ago