Customer Service Job Trends in County Armagh

Customer Service
Northern Ireland > County Armagh

The table below provides summary statistics and salary benchmarking for jobs advertised in County Armagh requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 19 December 2025, with comparisons to the same periods in the previous two years.

6 months to
19 Dec 2025
Same period 2024 Same period 2023
Rank 4 - -
Rank change year-on-year - - -
Permanent jobs citing Customer Service 12 0 0
As % of all permanent jobs in County Armagh 29.27% - -
As % of the Processes & Methodologies category 42.86% - -
Number of salaries quoted 4 0 0
Median annual salary (50th Percentile) £30,000 - -
Northern Ireland median annual salary £30,000 - £37,500
% change year-on-year - - -25.00%

All Process and Methodology Skills
County Armagh

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in County Armagh.

Permanent vacancies with a requirement for process or methodology skills 28 10 10
As % of all permanent jobs advertised in County Armagh 68.29% 58.82% 90.91%
Number of salaries quoted 5 6 0
10th Percentile - - -
25th Percentile - £34,112 -
Median annual salary (50th Percentile) £30,000 £38,185 -
Median % change year-on-year -21.43% - -
75th Percentile - £40,221 -
90th Percentile £60,000 - -
Northern Ireland median annual salary £52,000 £60,000 £50,000
% change year-on-year -13.33% +20.00% -

Customer Service
Job Vacancy Trend in County Armagh

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in County Armagh.

Customer Service job vacancy trend in County Armagh

Customer Service
Salary Trend in County Armagh

Salary distribution trend for jobs in County Armagh citing Customer Service.

Salary distribution trend for jobs in County Armagh citing Customer Service

Customer Service
Job Locations in County Armagh

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the County Armagh region over the 6 months to 19 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Craigavon - 4 - - 1
Customer Service
Northern Ireland

Customer Service
Co-Occurring Skills & Capabilities in County Armagh by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 8 (66.67%) Microsoft Office
2 6 (50.00%) Microsoft Excel
Business Applications
1 2 (16.67%) Sage X3
Development Applications
1 2 (16.67%) JIRA
General
1 8 (66.67%) Social Skills
2 2 (16.67%) Analytical Skills
2 2 (16.67%) Marketing
Job Titles
1 2 (16.67%) Account Manager
1 2 (16.67%) Business Development Executive
1 2 (16.67%) Support Engineer
1 2 (16.67%) Technical Engineer
1 2 (16.67%) Technical Support
1 2 (16.67%) Technical Support Engineer
Miscellaneous
1 6 (50.00%) Self-Motivation
2 2 (16.67%) Video Conferencing
Processes & Methodologies
1 10 (83.33%) Logistics
2 6 (50.00%) CRM
3 4 (33.33%) Telesales
3 4 (33.33%) Time Management
4 2 (16.67%) B2B
4 2 (16.67%) Business Development
4 2 (16.67%) Customer Requirements
4 2 (16.67%) ERP
4 2 (16.67%) Lead Generation
4 2 (16.67%) Problem-Solving
4 2 (16.67%) Service Delivery
Qualifications
1 4 (33.33%) Degree
Vendors
1 8 (66.67%) Microsoft
2 2 (16.67%) Cisco
2 2 (16.67%) Dell
2 2 (16.67%) HP
2 2 (16.67%) HubSpot
2 2 (16.67%) Sage
2 2 (16.67%) Salesforce