Customer Service Jobs in Derbyshire

Customer Service
East Midlands > Derbyshire

The table below provides summary statistics for permanent job vacancies advertised in Derbyshire requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 18 12 31
Rank change year-on-year -6 +19 -14
Permanent jobs citing Customer Service 50 82 44
As % of all permanent jobs advertised in Derbyshire 14.04% 9.39% 7.59%
As % of the Processes & Methodologies category 15.77% 13.10% 7.97%
Number of salaries quoted 44 52 25
10th Percentile £25,625 £22,500 £21,700
25th Percentile £26,250 £23,000 £26,000
Median annual salary (50th Percentile) £27,500 £25,000 £31,000
Median % change year-on-year +10.00% -19.35% -27.06%
75th Percentile £42,438 £32,000 £35,000
90th Percentile £46,250 £38,925 £47,500
East Midlands median annual salary £27,500 £29,000 £31,000
% change year-on-year -5.17% -6.45% -11.43%

All Process and Methodology Skills
Derbyshire

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Derbyshire.

Permanent vacancies with a requirement for process or methodology skills 317 626 552
As % of all permanent jobs advertised in Derbyshire 89.04% 71.71% 95.17%
Number of salaries quoted 141 455 253
10th Percentile £23,500 £25,100 £25,500
25th Percentile £26,250 £31,375 £32,500
Median annual salary (50th Percentile) £37,500 £45,000 £45,000
Median % change year-on-year -16.67% - +5.88%
75th Percentile £47,500 £53,750 £57,500
90th Percentile £58,750 £65,000 £65,000
East Midlands median annual salary £43,500 £45,000 £52,375
% change year-on-year -3.33% -14.08% +10.26%

Customer Service
Job Vacancy Trend in Derbyshire

Job postings citing Customer Service as a proportion of all IT jobs advertised in Derbyshire.

Job vacancy trend for Customer Service in Derbyshire

Customer Service
Salary Trend in Derbyshire

3-month moving average salary quoted in jobs citing Customer Service in Derbyshire.

Salary trend for Customer Service in Derbyshire

Customer Service
Salary Histogram in Derbyshire

Salary distribution for jobs citing Customer Service in Derbyshire over the 6 months to 30 May 2025.

Salary histogram for Customer Service in Derbyshire

Customer Service
Job Locations in Derbyshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service within the Derbyshire region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derby +3 28 £27,500 +8.91% 61
Chesterfield -2 10 £34,625 +30.66% 48
Customer Service
East Midlands

Customer Service
Co-occurring Skills and Capabilities in Derbyshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.00%) SharePoint
2 1 (2.00%) Microsoft Exchange
Applications
1 5 (10.00%) Microsoft Excel
Business Applications
1 5 (10.00%) Oracle EBS
2 1 (2.00%) Exchequer
Cloud Services
1 28 (56.00%) Microsoft 365
2 16 (32.00%) SaaS
3 7 (14.00%) Azure
4 5 (10.00%) Entra ID
5 2 (4.00%) AWS
5 2 (4.00%) OneDrive
6 1 (2.00%) IaaS
6 1 (2.00%) Power Platform
Communications & Networking
1 5 (10.00%) VoIP
2 3 (6.00%) DHCP
3 2 (4.00%) DNS
3 2 (4.00%) Firewall
3 2 (4.00%) LAN
3 2 (4.00%) WAN
3 2 (4.00%) Wireless
4 1 (2.00%) Internet
4 1 (2.00%) Network Security
4 1 (2.00%) SAN
4 1 (2.00%) VPN
Database & Business Intelligence
1 5 (10.00%) Oracle Reports
2 1 (2.00%) BusinessObjects
2 1 (2.00%) Crystal Reports
2 1 (2.00%) EDRMS
2 1 (2.00%) Geospatial Data
2 1 (2.00%) GIS
2 1 (2.00%) Power BI
2 1 (2.00%) SQL Server
2 1 (2.00%) SQL Server Reporting Services
General
1 25 (50.00%) Social Skills
2 15 (30.00%) Games
3 9 (18.00%) Finance
4 6 (12.00%) Billing
5 5 (10.00%) Manufacturing
6 2 (4.00%) Public Sector
7 1 (2.00%) Analytical Skills
7 1 (2.00%) Digital Healthcare
7 1 (2.00%) Health Technology
7 1 (2.00%) Law
7 1 (2.00%) Legal
7 1 (2.00%) Marketing
7 1 (2.00%) Presentation Skills
Job Titles
1 19 (38.00%) IT Support
2 17 (34.00%) 2nd Line Support
3 12 (24.00%) Analyst
4 6 (12.00%) Account Manager
5 5 (10.00%) Administrator
5 5 (10.00%) Data Administrator
5 5 (10.00%) Data Analyst
5 5 (10.00%) Help Desk Analyst
5 5 (10.00%) Sales Executive
6 4 (8.00%) Sales Manager
6 4 (8.00%) Senior
6 4 (8.00%) Senior Account Manager
6 4 (8.00%) Senior Manager
7 3 (6.00%) IT Engineer
7 3 (6.00%) IT Manager
7 3 (6.00%) Support Engineer
8 2 (4.00%) Applications Support
8 2 (4.00%) First Line Help Desk Analyst
8 2 (4.00%) Sales Account Manager
8 2 (4.00%) Senior IT Manager
Miscellaneous
1 8 (16.00%) Self-Motivation
2 7 (14.00%) Social Media
3 6 (12.00%) Management Information System
4 5 (10.00%) Pricing Data
5 3 (6.00%) Driving Licence
5 3 (6.00%) Onboarding
6 1 (2.00%) NHS
Operating Systems
1 20 (40.00%) Windows
2 17 (34.00%) Mac OS
3 6 (12.00%) Android
3 6 (12.00%) Apple iOS
4 3 (6.00%) Windows Server
5 1 (2.00%) Windows Server 2008
5 1 (2.00%) Windows Server 2012
Processes & Methodologies
1 23 (46.00%) Cybersecurity
2 21 (42.00%) Data Management
3 20 (40.00%) Problem-Solving
4 16 (32.00%) Mentoring
5 15 (30.00%) Data Privacy
6 12 (24.00%) Coaching
7 8 (16.00%) CRM
8 7 (14.00%) Performance Metrics
9 6 (12.00%) Data Analysis
10 5 (10.00%) Agile
10 5 (10.00%) Continuous Improvement
10 5 (10.00%) Data Entry
10 5 (10.00%) Decision-Making
10 5 (10.00%) Master Data Management
11 4 (8.00%) ITIL
12 3 (6.00%) Antivirus Management
12 3 (6.00%) Asset Management
13 2 (4.00%) Customer Experience
13 2 (4.00%) Product Strategy
13 2 (4.00%) Strategic Thinking
Programming Languages
1 7 (14.00%) SQL
2 1 (2.00%) PowerShell
2 1 (2.00%) T-SQL
Qualifications
1 4 (8.00%) A+ Certification
1 4 (8.00%) Network+ Certification
Quality Assurance & Compliance
1 2 (4.00%) SLA
2 1 (2.00%) GDPR
System Software
1 26 (52.00%) Active Directory
2 2 (4.00%) VMware Infrastructure
Vendors
1 24 (48.00%) Microsoft
2 17 (34.00%) Cisco
3 15 (30.00%) Commvault
4 5 (10.00%) Oracle
4 5 (10.00%) SAP
5 2 (4.00%) VMware
6 1 (2.00%) Capita
6 1 (2.00%) Civica
6 1 (2.00%) Meraki
6 1 (2.00%) NEC
6 1 (2.00%) Salesforce