SLA Job Trends in Devon

Service Level Agreement (SLA)
South West > Devon

The table below provides summary statistics and salary benchmarking for jobs advertised in Devon requiring SLA skills. It covers permanent job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 33 51 40
Rank change year-on-year +18 -11 +21
Permanent jobs citing SLA 19 5 12
As % of all permanent jobs in Devon 3.35% 1.07% 3.72%
As % of the Quality Assurance & Compliance category 29.69% 11.36% 30.00%
Number of salaries quoted 15 2 10
10th Percentile £28,500 £27,475 -
25th Percentile £29,750 £30,438 £36,250
Median annual salary (50th Percentile) £31,500 £36,250 £37,500
Median % change year-on-year -13.10% -3.33% +41.51%
75th Percentile £33,250 £42,438 £48,750
90th Percentile - £45,625 £50,500
South West median annual salary £38,500 £40,000 £39,500
% change year-on-year -3.75% +1.27% +31.67%

All Quality Assurance and Compliance Skills
Devon

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in Devon.

Permanent vacancies with a requirement for quality assurance or compliance skills 64 44 40
As % of all permanent jobs advertised in Devon 11.27% 9.38% 12.38%
Number of salaries quoted 47 14 30
10th Percentile - £33,125 £35,825
25th Percentile £29,750 £42,200 £36,250
Median annual salary (50th Percentile) £45,000 £57,500 £47,500
Median % change year-on-year -21.74% +21.05% +19.82%
75th Percentile £50,625 £65,272 £66,750
90th Percentile £63,000 £82,500 £66,850
South West median annual salary £50,000 £50,000 £55,000
% change year-on-year - -9.09% +10.00%

SLA
Job Vacancy Trend in Devon

Historical trend showing the proportion of permanent IT job postings citing SLA relative to all permanent IT jobs advertised in Devon.

SLA job vacancy trend in Devon

SLA
Salary Trend in Devon

Salary distribution trend for jobs in Devon citing SLA.

Salary distribution trend for jobs in Devon citing SLA

SLA
Salary Histogram in Devon

Salary distribution for jobs citing SLA in Devon over the 6 months to 1 January 2026.

Salary histogram for SLA in Devon

SLA
Job Locations in Devon

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Devon region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Exeter +4 10 £31,500 -32.26% 1
Plymouth - 4 - - 1
SLA
South West

SLA
Co-Occurring Skills & Capabilities in Devon by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (15.79%) Microsoft Exchange
1 3 (15.79%) SharePoint
Cloud Services
1 3 (15.79%) Azure
1 3 (15.79%) Entra ID
1 3 (15.79%) Microsoft 365
Communications & Networking
1 4 (21.05%) Structured Cabling
2 2 (10.53%) Broadband
2 2 (10.53%) DHCP
2 2 (10.53%) DNS
2 2 (10.53%) Internet
2 2 (10.53%) NAS
3 1 (5.26%) Unified Communications
General
1 8 (42.11%) Social Skills
2 4 (21.05%) Military
3 2 (10.53%) Advertising
3 2 (10.53%) Manufacturing
3 2 (10.53%) Retail
Job Titles
1 8 (42.11%) 2nd Line Support
2 4 (21.05%) Cabling Engineer
2 4 (21.05%) Data Engineer
3 3 (15.79%) Field Engineer
3 3 (15.79%) Field Service Engineer
3 3 (15.79%) IT Technician
3 3 (15.79%) Photocopier Engineer
4 2 (10.53%) IT Support
4 2 (10.53%) IT Support Technician
4 2 (10.53%) Support Technician
5 1 (5.26%) Lead
5 1 (5.26%) Service Desk Team Leader
5 1 (5.26%) Team Leader
Miscellaneous
1 4 (21.05%) Driving Licence
2 2 (10.53%) Onboarding
Operating Systems
1 3 (15.79%) Windows
2 2 (10.53%) Mac OS
3 1 (5.26%) Windows Server
Processes & Methodologies
1 11 (57.89%) Service Delivery
2 9 (47.37%) ITIL
2 9 (47.37%) Mentoring
3 8 (42.11%) Problem-Solving
4 4 (21.05%) Break/Fix
5 2 (10.53%) Remote Monitoring and Management
5 2 (10.53%) Virtual Environments
6 1 (5.26%) AI
6 1 (5.26%) Coaching
Qualifications
1 8 (42.11%) MCITP
1 8 (42.11%) Microsoft Certification
1 8 (42.11%) Network+ Certification
2 4 (21.05%) Security Cleared
3 2 (10.53%) DBS Check
System Software
1 3 (15.79%) Active Directory
2 2 (10.53%) Hyper-V
2 2 (10.53%) VMware Infrastructure
Vendors
1 3 (15.79%) Microsoft
2 2 (10.53%) Datto
2 2 (10.53%) Veeam
2 2 (10.53%) VMware