Service Delivery Jobs in Durham

Service Delivery
North East > Durham

The table below provides summary statistics for permanent job vacancies advertised in Durham requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 12 June 2024, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 41 36 21
Rank change year-on-year -5 -15 +5
Permanent jobs citing Service Delivery 13 10 28
As % of all permanent jobs advertised in Durham 2.55% 3.69% 9.30%
As % of the Processes & Methodologies category 3.08% 3.77% 10.37%
Number of salaries quoted 5 10 5
10th Percentile £32,200 - -
25th Percentile £39,250 £26,250 £19,000
Median annual salary (50th Percentile) £40,000 £27,500 £20,000
Median % change year-on-year +45.45% +37.50% -34.96%
75th Percentile £43,750 £37,144 £38,250
90th Percentile £61,000 £49,700 £41,550
North East median annual salary £24,960 £36,000 £31,000
% change year-on-year -30.67% +16.13% -20.00%

All Process and Methodology Skills
Durham

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Durham.

Permanent vacancies with a requirement for process or methodology skills 422 265 270
As % of all permanent jobs advertised in Durham 82.91% 97.79% 89.70%
Number of salaries quoted 277 121 167
10th Percentile £26,250 £26,250 £22,900
25th Percentile £32,500 £35,000 £31,375
Median annual salary (50th Percentile) £47,000 £44,000 £39,201
Median % change year-on-year +6.82% +12.24% -2.00%
75th Percentile £61,750 £56,250 £45,875
90th Percentile £72,500 £66,250 £50,000
North East median annual salary £47,500 £50,000 £43,250
% change year-on-year -5.00% +15.61% -3.89%

Service Delivery
Job Vacancy Trend in Durham

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Durham.

Job vacancy trend for Service Delivery in Durham

Service Delivery
Salary Trend in Durham

3-month moving average salary quoted in jobs citing Service Delivery in Durham.

Salary trend for Service Delivery in Durham

Service Delivery
Salary Histogram in Durham

Salary distribution for jobs citing Service Delivery in Durham over the 6 months to 12 June 2024.

Salary histogram for Service Delivery in Durham

Service Delivery
Job Locations in Durham

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Durham region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hartlepool - 7 - -
Darlington - 4 £40,000 - 1
Stockton-on-Tees -8 1 £41,500 -6.15% 2
Newton Aycliffe - 1 £28,000 -
Service Delivery
North East

Service Delivery
Co-occurring Skills and Capabilities in Durham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (53.85%) Microsoft Excel
2 2 (15.38%) Microsoft Office
3 1 (7.69%) Adobe Creative Suite
3 1 (7.69%) Adobe Illustrator
3 1 (7.69%) InDesign
3 1 (7.69%) Photoshop
Business Applications
1 7 (53.85%) NEC Housing
2 2 (15.38%) Oracle EBS
3 1 (7.69%) Oracle SCM
Communications & Networking
1 2 (15.38%) Internet
2 1 (7.69%) SAN
Database & Business Intelligence
1 1 (7.69%) SQL Server
General
1 9 (69.23%) Finance
2 7 (53.85%) Local Government
2 7 (53.85%) Police
2 7 (53.85%) Public Sector
3 3 (23.08%) Social Skills
4 1 (7.69%) Marketing
4 1 (7.69%) Multimedia
Job Titles
1 7 (53.85%) Analyst
1 7 (53.85%) Change Analyst
2 2 (15.38%) Engagement Manager
2 2 (15.38%) Service Manager
3 1 (7.69%) Designer
3 1 (7.69%) Graphic Designer
3 1 (7.69%) Infrastructure Specialist
3 1 (7.69%) Oracle Project Manager
3 1 (7.69%) Project Manager
3 1 (7.69%) Senior
3 1 (7.69%) Senior Engagement Manager
3 1 (7.69%) Senior Manager
3 1 (7.69%) Senior Project Manager
Miscellaneous
1 3 (23.08%) Self-Motivation
2 1 (7.69%) Graphic Design
2 1 (7.69%) Social Media
2 1 (7.69%) Virtual Team
Operating Systems
1 1 (7.69%) Windows
1 1 (7.69%) Windows Server
Processes & Methodologies
1 8 (61.54%) Customer Service
1 8 (61.54%) ITIL
2 7 (53.85%) Agile
2 7 (53.85%) Change Management
2 7 (53.85%) Continuous Improvement
2 7 (53.85%) Impact Assessments
2 7 (53.85%) ITSM
2 7 (53.85%) Service Management
3 3 (23.08%) Project Management
4 2 (15.38%) Business Development
4 2 (15.38%) People Management
4 2 (15.38%) Quality Management
4 2 (15.38%) Roadmaps
5 1 (7.69%) Cost Management
5 1 (7.69%) Customer Experience
5 1 (7.69%) Infrastructure Engineering
5 1 (7.69%) Problem-Solving
5 1 (7.69%) Requirements Gathering
5 1 (7.69%) Storage Management
5 1 (7.69%) Virtual Team Management
Qualifications
1 7 (53.85%) Security Cleared
Quality Assurance & Compliance
1 8 (61.54%) Accessibility
2 2 (15.38%) QA
System Software
1 1 (7.69%) Active Directory
1 1 (7.69%) VMware Infrastructure
Vendors
1 10 (76.92%) Microsoft
2 7 (53.85%) NEC
3 2 (15.38%) Oracle
3 2 (15.38%) Remedy
4 1 (7.69%) Adobe
4 1 (7.69%) VMware