Period
to 19 November 2017

The median annual salary for a Support Engineer was £27,750 in advertised job vacancies in the East Midlands during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
England > East Midlands
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 100 93 149
Rank change year-on-year -7 +56 -36
Permanent jobs requiring a Support Engineer 139 191 135
As % of all permanent IT jobs advertised in the East Midlands 2.71% 2.92% 1.81%
As % of the Job Titles category 2.78% 2.99% 1.86%
Number of salaries quoted 118 155 129
East Midlands median annual salary £27,750 £31,000 £26,000
Median salary % change year-on-year -10.48% +19.23% -5.45%
10th Percentile £19,500 £19,000 £19,000
90th Percentile £42,500 £44,150 £42,100
England median annual salary £30,500 £32,500 £30,500
% change year-on-year -6.15% +6.56% -1.61%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Midlands
Permanent vacancies in the East Midlands with a recognized job title 5000 6389 7271
% of permanent IT jobs with a recognized job title 97.31% 97.72% 97.49%
Number of salaries quoted 4163 5053 5897
East Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,550 £24,000 £22,500
90th Percentile £61,250 £62,500 £57,850
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Support Engineer
Job Vacancy Trend in the East Midlands

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Support Engineer in the East Midlands

Support Engineer
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in the East Midlands.

Salary trend for Support Engineer in the East Midlands

Support Engineer
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Support Engineer in the East Midlands over the 6 months to 19 November 2017.

Salary histogram for Support Engineer in the East Midlands

Support Engineer
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the East Midlands region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +19 39 £30,000 +5.26% 4
Nottinghamshire -30 34 £31,000 -4.62% 6
Northamptonshire +20 29 £24,750 -18.85% 3
Leicestershire +1 16 £27,500 -1.79% 2
Lincolnshire +13 14 £25,000 -16.67%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East Midlands

For the 6 months to 19 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Support Engineer in the job title.

1 87 (62.59%) Windows
2 75 (53.96%) Active Directory
3 51 (36.69%) Microsoft
4 39 (28.06%) SQL Server
5 37 (26.62%) Windows Server
5 37 (26.62%) ITIL
6 36 (25.90%) Hyper-V
7 35 (25.18%) Cisco
8 33 (23.74%) VMware
9 32 (23.02%) SLA
10 30 (21.58%) Cisco Certification
10 30 (21.58%) Windows Server 2008
10 30 (21.58%) Windows Server 2012
11 29 (20.86%) DNS
12 28 (20.14%) VMware Infrastructure
12 28 (20.14%) Office 365
13 25 (17.99%) Windows 7
14 24 (17.27%) Firewall
14 24 (17.27%) CCNA
15 21 (15.11%) MS Exchange
15 21 (15.11%) IIS
16 20 (14.39%) SQL
17 19 (13.67%) Linux
17 19 (13.67%) LAN
17 19 (13.67%) TCP/IP
17 19 (13.67%) WAN
17 19 (13.67%) Citrix
17 19 (13.67%) Windows 8
18 18 (12.95%) DHCP
18 18 (12.95%) Microsoft Office

Support Engineer Skill Set
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (15.11%) IIS
1 21 (15.11%) MS Exchange
2 11 (7.91%) BizTalk Server
3 10 (7.19%) SharePoint
4 8 (5.76%) Exchange Server 2003
5 7 (5.04%) OpenStack
6 3 (2.16%) Exchange Server 2013
7 1 (0.72%) Exchange Server 2007
7 1 (0.72%) Exchange Server 2010
7 1 (0.72%) Skype for Business
7 1 (0.72%) WordPress
Applications
1 18 (12.95%) Microsoft Office
2 1 (0.72%) EPLAN
Business Applications
1 10 (7.19%) Remedy ITSM
2 1 (0.72%) Magento
Cloud Services
1 28 (20.14%) Office 365
2 8 (5.76%) Microsoft Azure
3 3 (2.16%) Amazon AWS
4 2 (1.44%) Cloud Computing
Communications & Networking
1 29 (20.86%) DNS
2 24 (17.27%) Firewall
3 19 (13.67%) LAN
3 19 (13.67%) TCP/IP
3 19 (13.67%) WAN
4 18 (12.95%) DHCP
5 12 (8.63%) Wireless
6 8 (5.76%) MPLS
6 8 (5.76%) SAN
6 8 (5.76%) VPN
7 7 (5.04%) NetScaler
8 3 (2.16%) Cisco ASA
8 3 (2.16%) Cisco Nexus
8 3 (2.16%) Remote Desktop
8 3 (2.16%) TACACS
8 3 (2.16%) Wi-Fi
9 2 (1.44%) CTI
9 2 (1.44%) NAS
9 2 (1.44%) Wireshark
10 1 (0.72%) RFID
Database & Business Intelligence
1 39 (28.06%) SQL Server
2 10 (7.19%) SQL Server 2014
3 4 (2.88%) MySQL
4 2 (1.44%) Big Data
4 2 (1.44%) PostgreSQL
4 2 (1.44%) Relational Database
4 2 (1.44%) SQL Server 2008
5 1 (0.72%) Amazon RDS
5 1 (0.72%) Oracle Database
Development Applications
1 10 (7.19%) Team Foundation Server
General
1 5 (3.60%) Telecoms
2 2 (1.44%) Manufacturing
3 1 (0.72%) Local Government
3 1 (0.72%) Marketing
3 1 (0.72%) Retail
Libraries, Frameworks & Software Standards
1 11 (7.91%) .NET
1 11 (7.91%) Web Services
2 10 (7.19%) Ajax
2 10 (7.19%) ASP.NET Web API
2 10 (7.19%) CSS
2 10 (7.19%) Entity Framework
2 10 (7.19%) HTML
2 10 (7.19%) jQuery
2 10 (7.19%) WCF
3 1 (0.72%) Natural Language Processing
3 1 (0.72%) XML
Miscellaneous
1 16 (11.51%) Clustering
2 14 (10.07%) Data Centre
3 11 (7.91%) Analytical Skills
4 7 (5.04%) N-Tier
5 6 (4.32%) Driving Licence
6 4 (2.88%) Computer Science
7 3 (2.16%) Fat Client
7 3 (2.16%) Thin Client
8 2 (1.44%) Enterprise Storage
8 2 (1.44%) Hybrid Cloud
8 2 (1.44%) User Experience
9 1 (0.72%) Blackberry
9 1 (0.72%) CAN bus
9 1 (0.72%) Management Information System
9 1 (0.72%) SCADA
9 1 (0.72%) Video Conferencing
9 1 (0.72%) Virtual Team
Operating Systems
1 87 (62.59%) Windows
2 37 (26.62%) Windows Server
3 30 (21.58%) Windows Server 2008
3 30 (21.58%) Windows Server 2012
4 25 (17.99%) Windows 7
5 19 (13.67%) Linux
5 19 (13.67%) Windows 8
6 17 (12.23%) Windows 10
7 14 (10.07%) Windows Server 2003
8 12 (8.63%) Windows XP
9 4 (2.88%) Unix
10 3 (2.16%) Windows Vista
11 2 (1.44%) Android
11 2 (1.44%) CentOS
11 2 (1.44%) Mac OS X
11 2 (1.44%) Red Hat Enterprise Linux
12 1 (0.72%) Apple iOS
12 1 (0.72%) Windows 2000 Server
12 1 (0.72%) Windows Mobile
Processes & Methodologies
1 37 (26.62%) ITIL
2 15 (10.79%) Problem Management
3 13 (9.35%) Customer Requirements
4 12 (8.63%) ITSM
5 11 (7.91%) Agile Software Development
6 10 (7.19%) Incident Management
6 10 (7.19%) ITIL V3
6 10 (7.19%) MVC
6 10 (7.19%) SOA
6 10 (7.19%) Supplier Management
7 9 (6.47%) Load Balancing
7 9 (6.47%) Network Management
8 8 (5.76%) Network Load Balancing
9 7 (5.04%) Root Cause Analysis
10 5 (3.60%) Mentoring
10 5 (3.60%) Project Management
11 4 (2.88%) Change Management
11 4 (2.88%) Information Security
11 4 (2.88%) Logistics
11 4 (2.88%) OO
Programming Languages
1 20 (14.39%) SQL
2 13 (9.35%) C#
3 12 (8.63%) JavaScript
4 10 (7.19%) VB
4 10 (7.19%) VBScript
5 8 (5.76%) T-SQL
6 7 (5.04%) Java
7 4 (2.88%) PL/SQL
7 4 (2.88%) PowerShell
8 2 (1.44%) Python
9 1 (0.72%) C
9 1 (0.72%) PHP
Qualifications
1 30 (21.58%) Cisco Certification
2 24 (17.27%) CCNA
3 17 (12.23%) Security Cleared
4 16 (11.51%) SC Cleared
5 15 (10.79%) CCNP
6 11 (7.91%) MCP
7 9 (6.47%) MCSE
7 9 (6.47%) Microsoft Certification
8 8 (5.76%) Degree
8 8 (5.76%) MCSA
9 6 (4.32%) MCITP
10 3 (2.16%) CCIE
10 3 (2.16%) CCSA
10 3 (2.16%) Computer Science Degree
11 2 (1.44%) CCSE
11 2 (1.44%) HND
11 2 (1.44%) ITIL Certification
11 2 (1.44%) JNCIP
11 2 (1.44%) RHCT
12 1 (0.72%) PRINCE2 Certification
Quality Assurance & Compliance
1 32 (23.02%) SLA
2 4 (2.88%) ISO/IEC 27001
System Software
1 75 (53.96%) Active Directory
2 36 (25.90%) Hyper-V
3 28 (20.14%) VMware Infrastructure
4 11 (7.91%) XenApp
5 7 (5.04%) Microsoft App-V
5 7 (5.04%) vCloud
5 7 (5.04%) Virtual Machines
5 7 (5.04%) Xen
5 7 (5.04%) XenDesktop
6 6 (4.32%) Terminal Services
7 2 (1.44%) Microsoft Virtual Server
7 2 (1.44%) Virtual Servers
7 2 (1.44%) VMware ESXi
7 2 (1.44%) VMware Workstation
8 1 (0.72%) Citrix Presentation Server
Systems Management
1 14 (10.07%) SCCM
2 10 (7.19%) BMC PATROL
3 8 (5.76%) Microsoft Clustering
4 7 (5.04%) Cisco CUCM
4 7 (5.04%) ThinApp
5 4 (2.88%) Microsoft Intune
6 3 (2.16%) Backup Exec
7 2 (1.44%) Jamf Pro
8 1 (0.72%) Systems Management Server (SMS)
8 1 (0.72%) vCenter Server
Vendors
1 51 (36.69%) Microsoft
2 35 (25.18%) Cisco
3 33 (23.74%) VMware
4 19 (13.67%) Citrix
5 14 (10.07%) Oracle
6 13 (9.35%) Symantec
7 12 (8.63%) CheckPoint
7 12 (8.63%) F5
7 12 (8.63%) Juniper
8 11 (7.91%) Remedy
9 10 (7.19%) BMC
9 10 (7.19%) Nimsoft
9 10 (7.19%) Sitecore
10 9 (6.47%) HP
10 9 (6.47%) NetApp
11 8 (5.76%) Veeam
12 7 (5.04%) AppSense
12 7 (5.04%) EMC
12 7 (5.04%) IBM
12 7 (5.04%) Nokia