The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
England / East Midlands
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 137 128 147
Rank change year-on-year -9 +19  
Permanent jobs citing ITSM 21 57 42
As % of all permanent IT jobs advertised in the East Midlands 0.79% 1.72% 1.14%
As % of the Processes & Methodologies category 0.90% 1.94% 1.30%
Number of salaries quoted 14 50 25
Median salary £29,000 £42,091 £41,674
Median salary % change year-on-year -31.10% +1.00%  
90% offered a salary of more than £16,000 £31,950 £20,500
10% offered a salary of more than £59,250 £78,000 £60,000
UK excluding London median salary £47,000 £43,250 £42,500
% change year-on-year +8.67% +1.76%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
East Midlands
Permanent job vacancies with a requirement for process and methodology skills 2339 2941 3222
As % of all permanent IT job vacancies advertised in the East Midlands 87.83% 88.83% 87.65%
Number of salaries quoted 1956 2351 2682
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year +3.52% -  
90% offered a salary of more than £30,000 £28,500 £27,500
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

ITSM
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in the East Midlands.

Salary trend for ITSM in the East Midlands

ITSM
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing ITSM in the East Midlands over the 3 months to 28 June 2017.

Salary histogram for ITSM in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -4 9 £55,000 -8.33%
Derbyshire +8 7 £16,000 -54.28% 1
Nottinghamshire -9 4 - - 2
Leicestershire +5 1 £44,317 -19.42% 1
ITSM
England

For the 6 months to 28 June 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for ITSM.

1 28 (82.35%) Service Management
2 17 (50.00%) ITIL
3 12 (35.29%) Windows
4 11 (32.35%) Degree
5 9 (26.47%) Service Delivery
6 7 (20.59%) Project Management
7 6 (17.65%) Finance
7 6 (17.65%) PRINCE2
7 6 (17.65%) Microsoft
7 6 (17.65%) Active Directory
8 5 (14.71%) Management Information System
8 5 (14.71%) Change Management
8 5 (14.71%) Statistics
9 4 (11.76%) Remedy ITSM
9 4 (11.76%) Firewall
9 4 (11.76%) Wi-Fi
9 4 (11.76%) Back Office
9 4 (11.76%) Mac OS X
9 4 (11.76%) Apple
9 4 (11.76%) Remedy
9 4 (11.76%) Dell
9 4 (11.76%) Dell Certification
9 4 (11.76%) DNS
9 4 (11.76%) Cisco Certification
9 4 (11.76%) Microsoft Certification
9 4 (11.76%) A+ Certification
9 4 (11.76%) Windows 7
9 4 (11.76%) Office 365
9 4 (11.76%) Windows 8
9 4 (11.76%) iTunes

ITSM
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.88%) IIS
Applications
1 2 (5.88%) Microsoft Excel
1 2 (5.88%) Microsoft Office
Business Applications
1 4 (11.76%) Remedy ITSM
2 1 (2.94%) SAP HR
2 1 (2.94%) SAP Payroll
Cloud Services
1 4 (11.76%) iTunes
1 4 (11.76%) Office 365
Communications & Networking
1 4 (11.76%) DNS
1 4 (11.76%) Firewall
1 4 (11.76%) Wi-Fi
2 2 (5.88%) Cisco Nexus
2 2 (5.88%) DHCP
2 2 (5.88%) Extranet
2 2 (5.88%) Internet
2 2 (5.88%) Intranet
2 2 (5.88%) LAN
2 2 (5.88%) NAS
2 2 (5.88%) SAN
2 2 (5.88%) Skype
2 2 (5.88%) TCP/IP
2 2 (5.88%) Wireshark
Database & Business Intelligence
1 2 (5.88%) MySQL
1 2 (5.88%) SQL Server
General
1 6 (17.65%) Finance
2 4 (11.76%) Back Office
3 2 (5.88%) Publishing
3 2 (5.88%) Retail
4 1 (2.94%) Telecoms
Job Titles
1 6 (17.65%) Analyst
2 5 (14.71%) IT Manager
3 4 (11.76%) Deskside Engineer
3 4 (11.76%) Desktop Support
3 4 (11.76%) Service Manager
3 4 (11.76%) Systems Analyst
4 3 (8.82%) Graduate
4 3 (8.82%) Infrastructure Engineer
4 3 (8.82%) IT Graduate
4 3 (8.82%) IT Services Manager
4 3 (8.82%) SAP Analyst
5 2 (5.88%) Applications Manager
5 2 (5.88%) Consultant
5 2 (5.88%) Infrastructure Team Leader
5 2 (5.88%) Network Engineer
5 2 (5.88%) Network Support Engineer
5 2 (5.88%) Presales Consultant
5 2 (5.88%) Service Analyst
5 2 (5.88%) Service Management Analyst
5 2 (5.88%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (5.88%) .NET
1 2 (5.88%) ASP.NET
1 2 (5.88%) Web Services
Miscellaneous
1 5 (14.71%) Management Information System
2 3 (8.82%) Analytical Skills
2 3 (8.82%) User Experience
3 2 (5.88%) Client/Server
3 2 (5.88%) Data Centre
3 2 (5.88%) Driving Licence
3 2 (5.88%) Enterprise Storage
3 2 (5.88%) Replication
4 1 (2.94%) Enterprise Software
Operating Systems
1 12 (35.29%) Windows
2 4 (11.76%) Mac OS X
2 4 (11.76%) Windows 7
2 4 (11.76%) Windows 8
3 3 (8.82%) Windows Server
Processes & Methodologies
1 28 (82.35%) Service Management
2 17 (50.00%) ITIL
3 9 (26.47%) Service Delivery
4 7 (20.59%) Project Management
5 6 (17.65%) PRINCE2
6 5 (14.71%) Change Management
6 5 (14.71%) Statistics
7 3 (8.82%) Problem Management
7 3 (8.82%) Translating Business Requirements
8 2 (5.88%) Coaching
8 2 (5.88%) Continuous Improvement
8 2 (5.88%) ITIL V2
8 2 (5.88%) ITIL V3
8 2 (5.88%) Network Management
8 2 (5.88%) Patch Management
8 2 (5.88%) People Management
8 2 (5.88%) Performance Management
8 2 (5.88%) Presales
8 2 (5.88%) Server Building
8 2 (5.88%) Task Automation
Programming Languages
1 3 (8.82%) SQL
2 2 (5.88%) C#
3 1 (2.94%) PowerShell
Qualifications
1 11 (32.35%) Degree
2 4 (11.76%) A+ Certification
2 4 (11.76%) Cisco Certification
2 4 (11.76%) Dell Certification
2 4 (11.76%) Microsoft Certification
3 2 (5.88%) CCDP
3 2 (5.88%) CCIE
3 2 (5.88%) CCNA
3 2 (5.88%) CCNP
3 2 (5.88%) CCSE
3 2 (5.88%) CIMA
3 2 (5.88%) CISSP
3 2 (5.88%) JNCIP
3 2 (5.88%) MCSA
3 2 (5.88%) MCSE
4 1 (2.94%) ITIL Certification
4 1 (2.94%) SC Cleared
4 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 1 (2.94%) SLA
System Software
1 6 (17.65%) Active Directory
2 2 (5.88%) VMware ESXi
3 1 (2.94%) VMware Infrastructure
Systems Management
1 2 (5.88%) SCCM
1 2 (5.88%) SCOM
2 1 (2.94%) Opscode Chef
2 1 (2.94%) Puppet
Vendors
1 6 (17.65%) Microsoft
2 4 (11.76%) Apple
2 4 (11.76%) Dell
2 4 (11.76%) Remedy
3 3 (8.82%) Oracle
3 3 (8.82%) SAP
4 2 (5.88%) Aruba
4 2 (5.88%) CheckPoint
4 2 (5.88%) Cisco
4 2 (5.88%) Extreme Networks
4 2 (5.88%) F5
4 2 (5.88%) HP
4 2 (5.88%) Juniper
4 2 (5.88%) Meraki
4 2 (5.88%) Ubiquiti
4 2 (5.88%) VMware
5 1 (2.94%) Northgate
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £45000 - £50000 per annum
Posted: 2 days ago
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Salary: £41709.00 - £46924.00 per annum
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