The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
IT Service Management (ITSM)
England / East Midlands
Rank 147 129 158
Rank change year-on-year -18 +29  
Permanent jobs citing ITSM 14 39 25
As % of all permanent IT jobs advertised in the East Midlands 0.48% 1.23% 0.76%
As % of the Processes & Methodologies category 0.55% 1.39% 0.88%
Number of salaries quoted 13 27 19
Median salary £44,317 £52,500 £35,395
Median salary % change year-on-year -15.58% +48.32%  
90% offered a salary of more than £22,400 £30,085 £20,000
10% offered a salary of more than £50,000 £78,000 £51,792
UK excluding London median salary £47,500 £45,000 £42,500
% change year-on-year +5.55% +5.88%  

ITSM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
East Midlands
Permanent job vacancies with a requirement for process and methodology skills 2529 2801 2846
As % of all permanent IT job vacancies advertised in the East Midlands 87.30% 88.08% 85.98%
Number of salaries quoted 1979 2200 2286
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £57,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

ITSM
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands citing ITSM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITSM in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in the East Midlands.

Salary trend for ITSM in the East Midlands

ITSM
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing ITSM in the East Midlands over the 3 months to 26 March 2017.

Salary histogram for ITSM in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the East Midlands region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire -10 4 £44,317 +40.79% 1
Nottinghamshire 0 3 £42,554 +1.09%
Northamptonshire +5 2 £20,250 -61.42%
Derbyshire - 2 £28,000 -
ITSM
England

ITSM
Top 30 Related IT Skills in the East Midlands

For the 6 months to 26 March 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for ITSM.

1 43 (87.76%) Service Management
2 37 (75.51%) ITIL
3 14 (28.57%) Project Management
3 14 (28.57%) Service Delivery
3 14 (28.57%) Windows
4 13 (26.53%) Degree
5 9 (18.37%) Active Directory
6 8 (16.33%) Configuration Management
6 8 (16.33%) Management Information System
6 8 (16.33%) PRINCE2
6 8 (16.33%) TCP/IP
6 8 (16.33%) Microsoft
6 8 (16.33%) ITIL V3
6 8 (16.33%) SDLC
7 7 (14.29%) Retail
7 7 (14.29%) CCNA
7 7 (14.29%) MS Excel
7 7 (14.29%) Cisco Certification
7 7 (14.29%) Microsoft Certification
8 6 (12.24%) Change Management
8 6 (12.24%) DHCP
8 6 (12.24%) MS Exchange
8 6 (12.24%) Problem Management
8 6 (12.24%) Exchange Server 2007
8 6 (12.24%) Windows 7
8 6 (12.24%) Exchange Server 2010
8 6 (12.24%) Windows 8
8 6 (12.24%) Performance Management
8 6 (12.24%) Windows Server 2008
8 6 (12.24%) Data Centre

ITSM
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (12.24%) Exchange Server 2007
1 6 (12.24%) Exchange Server 2010
1 6 (12.24%) MS Exchange
2 1 (2.04%) IIS
Applications
1 7 (14.29%) MS Excel
2 1 (2.04%) MS Office
Business Applications
1 1 (2.04%) SAP HR
1 1 (2.04%) SAP Payroll
Cloud Services
1 2 (4.08%) Office 365
Communications & Networking
1 8 (16.33%) TCP/IP
2 6 (12.24%) DHCP
3 5 (10.20%) Firewall
4 2 (4.08%) DNS
4 2 (4.08%) LAN
4 2 (4.08%) Wireless
4 2 (4.08%) WLAN
5 1 (2.04%) Cisco Wireless
5 1 (2.04%) Converged Networks
5 1 (2.04%) Extranet
5 1 (2.04%) Internet
5 1 (2.04%) Intranet
5 1 (2.04%) VoIP
5 1 (2.04%) Wi-Fi
Database & Business Intelligence
1 3 (6.12%) SQL Server
2 2 (4.08%) SQL Server 2008
3 1 (2.04%) MySQL
Development Applications
1 5 (10.20%) Git (software)
1 5 (10.20%) Team Foundation Server
2 4 (8.16%) Jenkins
General
1 7 (14.29%) Retail
2 5 (10.20%) Back Office
3 4 (8.16%) Finance
4 2 (4.08%) Publishing
5 1 (2.04%) Telecoms
Job Titles
1 24 (48.98%) Analyst
2 12 (24.49%) Service Analyst
3 8 (16.33%) Service Manager
4 7 (14.29%) Service Desk Analyst
5 6 (12.24%) Infrastructure Engineer
6 5 (10.20%) Configuration Analyst
6 5 (10.20%) Configuration Management Analyst
6 5 (10.20%) IT Manager
7 4 (8.16%) Applications Engineer
7 4 (8.16%) Senior Infrastructure Engineer
7 4 (8.16%) Server Analyst
8 3 (6.12%) Capacity Manager
8 3 (6.12%) SAP Analyst
8 3 (6.12%) Service Transition Analyst
8 3 (6.12%) Systems Analyst
8 3 (6.12%) Transition Analyst
9 2 (4.08%) 2nd Line Support Analyst
9 2 (4.08%) ITIL Service Analyst
9 2 (4.08%) SQL Analyst
9 2 (4.08%) SQL Support Analyst
Libraries, Frameworks & Software Standards
1 2 (4.08%) Web Services
2 1 (2.04%) .NET
2 1 (2.04%) ASP.NET
2 1 (2.04%) XML
Miscellaneous
1 8 (16.33%) Management Information System
2 6 (12.24%) Data Centre
3 5 (10.20%) Analytical Skills
4 3 (6.12%) User Experience
5 2 (4.08%) Data Protection Act
6 1 (2.04%) Client/Server
6 1 (2.04%) Driving Licence
Operating Systems
1 14 (28.57%) Windows
2 6 (12.24%) Windows 7
2 6 (12.24%) Windows 8
2 6 (12.24%) Windows Server 2008
3 1 (2.04%) Unix
3 1 (2.04%) Windows Server
Processes & Methodologies
1 43 (87.76%) Service Management
2 37 (75.51%) ITIL
3 14 (28.57%) Project Management
3 14 (28.57%) Service Delivery
4 8 (16.33%) Configuration Management
4 8 (16.33%) ITIL V3
4 8 (16.33%) PRINCE2
4 8 (16.33%) SDLC
5 6 (12.24%) Change Management
5 6 (12.24%) Performance Management
5 6 (12.24%) Problem Management
6 5 (10.20%) Continuous Improvement
6 5 (10.20%) Data Centre Operations
6 5 (10.20%) Incident Management
6 5 (10.20%) Patch Management
7 4 (8.16%) Capacity Management
7 4 (8.16%) Continuous Integration
7 4 (8.16%) DevOps
7 4 (8.16%) Enterprise Architecture
7 4 (8.16%) IT Strategy
Programming Languages
1 2 (4.08%) SQL
2 1 (2.04%) C#
2 1 (2.04%) Shell Script
Qualifications
1 13 (26.53%) Degree
2 7 (14.29%) CCNA
2 7 (14.29%) Cisco Certification
2 7 (14.29%) Microsoft Certification
3 5 (10.20%) CCDP
3 5 (10.20%) CISSP
3 5 (10.20%) MCSE
4 2 (4.08%) CCNP
4 2 (4.08%) CIMA
4 2 (4.08%) MCSA
5 1 (2.04%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.04%) SLA
System Software
1 9 (18.37%) Active Directory
Systems Management
1 4 (8.16%) Opscode Chef
1 4 (8.16%) SCCM
1 4 (8.16%) SCOM
2 2 (4.08%) Cisco CUCM
Vendors
1 8 (16.33%) Microsoft
2 5 (10.20%) SolarWinds
3 3 (6.12%) SAP
4 2 (4.08%) Cisco
4 2 (4.08%) Computacenter
5 1 (2.04%) Juniper
5 1 (2.04%) Oracle
5 1 (2.04%) Siemens
Leicestershire
Hays Specialist Recruitment Ltd
Salary: £41709.00 - £46924.00 per annum
Posted: 27 days ago