Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
England > East Midlands
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 171 197 198
Rank change year-on-year +26 +1 +10
Permanent jobs citing ITSM 62 71 80
As % of all permanent IT jobs advertised in the East Midlands 1.19% 1.08% 1.07%
As % of the Processes & Methodologies category 1.35% 1.21% 1.20%
Number of salaries quoted 35 69 66
East Midlands median annual salary £54,000 £40,000 £41,674
Median salary % change year-on-year +35.00% -4.02% +38.91%
10th Percentile £26,000 £27,800 £20,500
90th Percentile £61,300 £62,500 £71,250
England median annual salary £47,500 £46,000 £45,000
% change year-on-year +3.26% +2.22% +5.88%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Permanent vacancies with a requirement for process or methodology skills 4607 5854 6686
As % of all permanent IT jobs advertised in the East Midlands 88.55% 89.03% 89.48%
Number of salaries quoted 3805 4628 5442
East Midlands median annual salary £40,000 £41,500 £40,000
Median salary % change year-on-year -3.61% +3.75% -
10th Percentile £25,500 £26,000 £23,750
90th Percentile £63,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITSM
Job Vacancy Trend in the East Midlands

Job postings citing ITSM as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for ITSM in the East Midlands

ITSM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in the East Midlands.

Salary trend for ITSM in the East Midlands

ITSM
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing ITSM in the East Midlands over the 6 months to 17 November 2017.

Salary histogram for ITSM in the East Midlands

ITSM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the East Midlands region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire +26 38 £54,000 +56.52%
Northamptonshire -6 13 £57,500 +43.75%
Nottinghamshire +11 6 £45,000 +36.65% 2
Leicestershire +31 5 £44,317 -17.55%
ITSM
England

For the 6 months to 17 November 2017, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for ITSM.

1 56 (90.32%) ITIL
2 36 (58.06%) Microsoft
3 33 (53.23%) SC Cleared
3 33 (53.23%) Security Cleared
4 31 (50.00%) Agile Software Development
5 30 (48.39%) SQL Server
5 30 (48.39%) IIS
5 30 (48.39%) C#
5 30 (48.39%) .NET
5 30 (48.39%) Web Services
6 29 (46.77%) SLA
6 29 (46.77%) Problem Management
6 29 (46.77%) ITIL V3
7 28 (45.16%) Remedy ITSM
7 28 (45.16%) Remedy
8 27 (43.55%) BizTalk Server
8 27 (43.55%) SOA
8 27 (43.55%) HTML
8 27 (43.55%) JavaScript
8 27 (43.55%) CSS
8 27 (43.55%) jQuery
8 27 (43.55%) WCF
8 27 (43.55%) Ajax
8 27 (43.55%) MVC
8 27 (43.55%) Entity Framework
8 27 (43.55%) Team Foundation Server
8 27 (43.55%) Sitecore
8 27 (43.55%) SQL Server 2014
8 27 (43.55%) ASP.NET Web API
9 25 (40.32%) Service Management

ITSM
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (48.39%) IIS
2 27 (43.55%) BizTalk Server
3 11 (17.74%) SharePoint
4 3 (4.84%) MS Exchange
5 2 (3.23%) Blackberry Enterprise Server
5 2 (3.23%) Exchange Server 2007
Applications
1 4 (6.45%) Microsoft Office
2 2 (3.23%) AutoCAD
Business Applications
1 28 (45.16%) Remedy ITSM
2 2 (3.23%) Oracle EBS
Cloud Services
1 5 (8.06%) Office 365
2 4 (6.45%) IaaS
2 4 (6.45%) PaaS
2 4 (6.45%) SaaS
3 1 (1.61%) Microsoft Azure
Communications & Networking
1 5 (8.06%) Intranet
2 4 (6.45%) Cisco Nexus
2 4 (6.45%) Wi-Fi
2 4 (6.45%) Wireshark
3 3 (4.84%) DHCP
3 3 (4.84%) DNS
3 3 (4.84%) Extranet
3 3 (4.84%) Internet
4 2 (3.23%) SAN
4 2 (3.23%) TCP/IP
5 1 (1.61%) NAS
5 1 (1.61%) Skype
Database & Business Intelligence
1 30 (48.39%) SQL Server
2 27 (43.55%) SQL Server 2014
3 3 (4.84%) MySQL
Development Applications
1 27 (43.55%) Team Foundation Server
General
1 9 (14.52%) Finance
2 3 (4.84%) Marketing
3 2 (3.23%) Legal
4 1 (1.61%) Back Office
4 1 (1.61%) Retail
Job Titles
1 20 (32.26%) Applications Support
2 17 (27.42%) .NET Developer
2 17 (27.42%) Developer
3 12 (19.35%) Service Manager
3 12 (19.35%) Support Engineer
4 10 (16.13%) .NET Applications Developer
4 10 (16.13%) Applications Developer
4 10 (16.13%) Applications Engineer
4 10 (16.13%) Applications Support Engineer
5 7 (11.29%) IT Manager
6 5 (8.06%) Analyst
6 5 (8.06%) Delivery Manager
6 5 (8.06%) Senior .NET Developer
6 5 (8.06%) Senior Developer
6 5 (8.06%) Services Delivery Manager
7 4 (6.45%) IT Services Manager
7 4 (6.45%) Junior
7 4 (6.45%) Junior Service Manager
7 4 (6.45%) Junior Services Delivery Manager
7 4 (6.45%) Network Engineer
Libraries, Frameworks & Software Standards
1 30 (48.39%) .NET
1 30 (48.39%) Web Services
2 27 (43.55%) Ajax
2 27 (43.55%) ASP.NET Web API
2 27 (43.55%) CSS
2 27 (43.55%) Entity Framework
2 27 (43.55%) HTML
2 27 (43.55%) jQuery
2 27 (43.55%) WCF
3 3 (4.84%) ASP.NET
Miscellaneous
1 4 (6.45%) Analytical Skills
1 4 (6.45%) Enterprise Software
2 3 (4.84%) Client/Server
2 3 (4.84%) Driving Licence
3 2 (3.23%) Blackberry
4 1 (1.61%) Enterprise Storage
4 1 (1.61%) Management Information System
4 1 (1.61%) Replication
Operating Systems
1 7 (11.29%) Windows
2 4 (6.45%) Windows Server
3 2 (3.23%) Windows 10
3 2 (3.23%) Windows Server 2008
4 1 (1.61%) Windows 7
Processes & Methodologies
1 56 (90.32%) ITIL
2 31 (50.00%) Agile Software Development
3 29 (46.77%) ITIL V3
3 29 (46.77%) Problem Management
4 27 (43.55%) MVC
4 27 (43.55%) SOA
5 25 (40.32%) Service Management
6 17 (27.42%) Document Management
6 17 (27.42%) Service Design
7 12 (19.35%) Supplier Management
8 10 (16.13%) Customer Requirements
8 10 (16.13%) Service Delivery
9 9 (14.52%) Change Management
10 6 (9.68%) Project Management
11 5 (8.06%) Performance Management
11 5 (8.06%) Stakeholder Management
12 4 (6.45%) Capacity Management
12 4 (6.45%) Coaching
12 4 (6.45%) Network Management
12 4 (6.45%) Stakeholder Engagement
Programming Languages
1 30 (48.39%) C#
2 27 (43.55%) JavaScript
3 10 (16.13%) VB
3 10 (16.13%) VBScript
4 4 (6.45%) SQL
Qualifications
1 33 (53.23%) SC Cleared
1 33 (53.23%) Security Cleared
2 14 (22.58%) Cisco Certification
3 13 (20.97%) MCP
4 10 (16.13%) CCNA
5 4 (6.45%) CCIE
5 4 (6.45%) CCNP
5 4 (6.45%) CCSE
5 4 (6.45%) Degree
5 4 (6.45%) JNCIP
6 2 (3.23%) Microsoft Certification
Quality Assurance & Compliance
1 29 (46.77%) SLA
2 4 (6.45%) ISO 9001
3 3 (4.84%) ISO/IEC 20000
4 1 (1.61%) ISO 22301
4 1 (1.61%) ISO/IEC 27001
System Software
1 6 (9.68%) Active Directory
2 4 (6.45%) XenApp
3 1 (1.61%) VMware ESXi
Systems Management
1 10 (16.13%) BMC PATROL
2 1 (1.61%) SCCM
2 1 (1.61%) SCOM
Vendors
1 36 (58.06%) Microsoft
2 28 (45.16%) Remedy
3 27 (43.55%) Sitecore
4 11 (17.74%) BMC
5 10 (16.13%) Nimsoft
5 10 (16.13%) Oracle
6 5 (8.06%) HP
7 4 (6.45%) Aruba
7 4 (6.45%) CheckPoint
7 4 (6.45%) Cisco
7 4 (6.45%) Citrix
7 4 (6.45%) Extreme Networks
7 4 (6.45%) F5
7 4 (6.45%) Juniper
7 4 (6.45%) Meraki
7 4 (6.45%) Ubiquiti
7 4 (6.45%) VMware
8 3 (4.84%) Northgate
9 1 (1.61%) Bomgar
9 1 (1.61%) Mitel