Period
to 28 January 2022

The median annual salary for a Support Engineer was £32,500 in advertised job vacancies in England during the 6 months to 28 January 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK > England
6 months to
28 Jan 2022
Same period 2021 Same period 2020
Rank 186 156 118
Rank change year-on-year -30 -38 +14
Permanent jobs requiring a Support Engineer 2,234 1,262 3,276
As % of all permanent jobs advertised in England 1.98% 2.16% 2.82%
As % of the Job Titles category 2.15% 2.27% 2.95%
Number of salaries quoted 1,986 1,088 2,819
10th Percentile £23,450 £21,500 £22,000
25th Percentile £26,250 £26,250 £25,500
Median annual salary (50th Percentile) £32,500 £32,500 £32,233
Median % change year-on-year - +0.83% -0.82%
75th Percentile £42,500 £43,750 £41,500
90th Percentile £52,500 £56,250 £52,500
UK median annual salary £32,500 £32,500 £32,000
% change year-on-year - +1.56% -1.54%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 103,956 55,574 111,006
% of permanent IT jobs with a recognized job title 92.19% 95.04% 95.51%
Number of salaries quoted 71,349 46,106 90,582
10th Percentile £31,500 £32,000 £29,000
25th Percentile £42,500 £41,250 £37,500
Median annual salary (50th Percentile) £60,000 £55,000 £52,500
Median % change year-on-year +9.09% +4.76% +0.96%
75th Percentile £77,500 £72,500 £71,250
90th Percentile £95,000 £87,500 £87,500
UK median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 28 January 2022.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 28 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -3 762 £37,500 -11.76% 175
South East -39 460 £32,500 +3.17% 176
North of England -22 343 £28,000 -6.67% 160
Midlands +3 291 £31,000 -0.80% 107
East of England -9 200 £29,500 -7.81% 61
North West -10 170 £29,000 -3.33% 96
South West -28 167 £32,000 +13.27% 85
West Midlands -10 155 £32,000 -1.54% 54
Yorkshire -24 147 £27,500 -8.33% 49
East Midlands +15 135 £28,750 -4.17% 53
North East -26 26 £26,500 -3.64% 15
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 28 January 2022, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,409 (63.07%) Windows
2 1,070 (47.90%) Microsoft
3 1,024 (45.84%) Active Directory
4 1,020 (45.66%) Microsoft 365
5 788 (35.27%) Social Skills
6 650 (29.10%) Windows Server
7 619 (27.71%) Azure
8 524 (23.46%) Windows 10
9 480 (21.49%) VMware
10 434 (19.43%) Problem-Solving
11 365 (16.34%) SQL
12 336 (15.04%) Firewall
13 328 (14.68%) DNS
14 313 (14.01%) Microsoft Office
15 310 (13.88%) ITIL
16 298 (13.34%) VMware Infrastructure
17 297 (13.29%) Linux
18 286 (12.80%) Finance
19 272 (12.18%) SLA
20 258 (11.55%) PowerShell
21 255 (11.41%) DHCP
22 242 (10.83%) Cisco
22 242 (10.83%) TCP/IP
23 235 (10.52%) MS Exchange
24 223 (9.98%) SQL Server
25 211 (9.44%) VPN
26 204 (9.13%) Hyper-V
27 198 (8.86%) WAN
28 196 (8.77%) LAN
28 196 (8.77%) AWS

Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 235 (10.52%) MS Exchange
2 194 (8.68%) SharePoint
3 91 (4.07%) IIS
4 72 (3.22%) Exchange Server 2013
5 60 (2.69%) Exchange Server 2010
6 38 (1.70%) Exchange Server 2007
7 25 (1.12%) Confluence
8 18 (0.81%) Blackberry Enterprise Server
9 17 (0.76%) Exchange Server 2003
10 16 (0.72%) Apache
11 13 (0.58%) Tomcat
12 10 (0.45%) Elasticsearch
12 10 (0.45%) WordPress
13 9 (0.40%) Skype for Business
13 9 (0.40%) WebLogic
14 5 (0.22%) CMS
14 5 (0.22%) Jupyter
15 3 (0.13%) Jetty
15 3 (0.13%) nginx
16 2 (0.090%) SharePoint 2013
Applications
1 313 (14.01%) Microsoft Office
2 66 (2.95%) Microsoft Excel
3 39 (1.75%) Microsoft PowerPoint
4 6 (0.27%) AutoCAD
5 4 (0.18%) MS Visio
5 4 (0.18%) Photoshop
6 2 (0.090%) Spreadsheet
7 1 (0.045%) Adobe Creative Suite
7 1 (0.045%) PTC Creo
7 1 (0.045%) Windchill
Business Applications
1 21 (0.94%) Dynamics CRM
2 11 (0.49%) Dynamics NAV
3 5 (0.22%) NetSuite
4 4 (0.18%) Oracle Applications
5 3 (0.13%) Eikon
5 3 (0.13%) Visualfiles
6 2 (0.090%) Carpe Diem
6 2 (0.090%) SAP Business ByDesign
6 2 (0.090%) SAP Business One
7 1 (0.045%) Dynamics GP
7 1 (0.045%) Elite 3E
Cloud Services
1 1,020 (45.66%) Microsoft 365
2 619 (27.71%) Azure
3 196 (8.77%) AWS
4 150 (6.71%) Azure Active Directory
5 92 (4.12%) SaaS
6 65 (2.91%) OneDrive
7 53 (2.37%) GCP
8 51 (2.28%) Google Workspace
9 38 (1.70%) IaaS
10 32 (1.43%) AWS CloudFormation
11 30 (1.34%) Amazon S3
11 30 (1.34%) AWS Lambda
12 29 (1.30%) Virtual Private Cloud
13 26 (1.16%) Dynamics 365
13 26 (1.16%) Power Platform
14 25 (1.12%) Slack
15 22 (0.98%) Amazon ECS
15 22 (0.98%) Amazon ElastiCache
16 18 (0.81%) Mimecast
17 15 (0.67%) PowerApps
Communications & Networking
1 336 (15.04%) Firewall
2 328 (14.68%) DNS
3 255 (11.41%) DHCP
4 242 (10.83%) TCP/IP
5 211 (9.44%) VPN
6 198 (8.86%) WAN
7 196 (8.77%) LAN
8 133 (5.95%) Wi-Fi
9 100 (4.48%) VLAN
10 86 (3.85%) Wireless
11 77 (3.45%) VoIP
12 62 (2.78%) Remote Desktop
13 48 (2.15%) Network Security
14 43 (1.92%) SAN
15 35 (1.57%) Internet
16 32 (1.43%) MPLS
17 26 (1.16%) Cisco IOS
18 24 (1.07%) Profibus
19 23 (1.03%) BGP
20 22 (0.98%) NAS
Database & Business Intelligence
1 223 (9.98%) SQL Server
2 33 (1.48%) Amazon RDS
3 27 (1.21%) MySQL
4 20 (0.90%) Relational Database
5 17 (0.76%) MongoDB
5 17 (0.76%) SQL Server Reporting Services
6 14 (0.63%) Power BI
6 14 (0.63%) SQL Server Integration Services
7 10 (0.45%) RDBMS
8 9 (0.40%) PostgreSQL
9 7 (0.31%) Azure SQL Database
10 6 (0.27%) Oracle Database
11 5 (0.22%) Data Warehouse
11 5 (0.22%) Hadoop
11 5 (0.22%) HBase
11 5 (0.22%) NoSQL
11 5 (0.22%) Oracle Reports
11 5 (0.22%) QlikView
11 5 (0.22%) SQL Server 2012
11 5 (0.22%) Tableau
Development Applications
1 73 (3.27%) JIRA
2 30 (1.34%) GitLab
3 20 (0.90%) Git (software)
4 12 (0.54%) Jenkins
5 6 (0.27%) MSI
5 6 (0.27%) SQL Server Management Studio (SSMS)
6 4 (0.18%) Browser DevTools
6 4 (0.18%) Fiddler
6 4 (0.18%) Maven
6 4 (0.18%) Oracle APEX
6 4 (0.18%) Oracle Forms
6 4 (0.18%) TeamCity
6 4 (0.18%) Visual Studio
6 4 (0.18%) VSS/SourceSafe
6 4 (0.18%) WinDbg
7 3 (0.13%) Bitbucket
7 3 (0.13%) CircleCI
7 3 (0.13%) gulp
7 3 (0.13%) Travis CI
8 2 (0.090%) Android Studio
General
1 788 (35.27%) Social Skills
2 286 (12.80%) Finance
3 171 (7.65%) Analytical Skills
4 97 (4.34%) Manufacturing
5 77 (3.45%) Organisational Skills
6 74 (3.31%) Retail
7 57 (2.55%) Public Sector
8 55 (2.46%) Telecoms
9 51 (2.28%) Law
10 48 (2.15%) Banking
11 36 (1.61%) Legal
12 24 (1.07%) Electronics
13 22 (0.98%) Front Office
13 22 (0.98%) Inclusion and Diversity
13 22 (0.98%) Marketing
14 21 (0.94%) Advertising
14 21 (0.94%) Documentation Skills
15 19 (0.85%) Back Office
15 19 (0.85%) Financial Institution
16 14 (0.63%) Investment Banking
Libraries, Frameworks & Software Standards
1 54 (2.42%) .NET
2 41 (1.84%) Web Services
3 38 (1.70%) HTML
4 29 (1.30%) CSS
5 21 (0.94%) XML
6 15 (0.67%) FIX Protocol
7 13 (0.58%) AngularJS
8 11 (0.49%) 802.1X
9 10 (0.45%) ASP.NET
9 10 (0.45%) Elastic Stack
10 7 (0.31%) jQuery
10 7 (0.31%) Node.js
10 7 (0.31%) Twitter Bootstrap
11 6 (0.27%) ServiceStack
11 6 (0.27%) XMPP
12 5 (0.22%) JSON
12 5 (0.22%) REST
12 5 (0.22%) Software Packaging
13 4 (0.18%) COM
13 4 (0.18%) LAMP
Miscellaneous
1 133 (5.95%) Self-Motivation
2 105 (4.70%) Data Centre
3 69 (3.09%) Driving Licence
4 52 (2.33%) Hedge funds
5 47 (2.10%) Smartphone
6 46 (2.06%) Clustering
7 41 (1.84%) Replication
8 36 (1.61%) Video Conferencing
9 32 (1.43%) FMCG
9 32 (1.43%) Virtual Team
10 27 (1.21%) Data Protection Act
11 26 (1.16%) Blackberry
11 26 (1.16%) EPoS
11 26 (1.16%) Linux Command Line
12 25 (1.12%) SCADA
13 24 (1.07%) CAN bus
13 24 (1.07%) e-Learning
13 24 (1.07%) Management Information System
14 18 (0.81%) Enterprise Software
15 17 (0.76%) Handset
Operating Systems
1 1,409 (63.07%) Windows
2 650 (29.10%) Windows Server
3 524 (23.46%) Windows 10
4 297 (13.29%) Linux
5 191 (8.55%) Windows Server 2012
6 170 (7.61%) Windows 7
7 147 (6.58%) Windows Server 2016
8 116 (5.19%) Windows Server 2019
9 110 (4.92%) Windows Server 2008
10 95 (4.25%) Mac OS
11 76 (3.40%) Android
12 74 (3.31%) Unix
13 52 (2.33%) Apple iOS
14 43 (1.92%) Windows 8
15 35 (1.57%) Mac OS X
16 27 (1.21%) Windows Server 2003
17 16 (0.72%) Red Hat Enterprise Linux
18 15 (0.67%) Windows 2000 Server
19 13 (0.58%) Ubuntu
20 12 (0.54%) Windows XP
Processes & Methodologies
1 434 (19.43%) Problem-Solving
2 310 (13.88%) ITIL
3 153 (6.85%) Infrastructure Engineering
4 107 (4.79%) DevOps
5 98 (4.39%) Service Delivery
6 97 (4.34%) Incident Management
7 89 (3.98%) Migration
8 83 (3.72%) Fintech
9 79 (3.54%) Mentoring
9 79 (3.54%) Time Management
10 73 (3.27%) ITSM
11 69 (3.09%) Disaster Recovery
12 68 (3.04%) CRM
13 66 (2.95%) Asset Management
13 66 (2.95%) Project Management
14 58 (2.60%) Computer Science
15 57 (2.55%) Project Delivery
16 56 (2.51%) Service Management
17 54 (2.42%) Change Management
18 53 (2.37%) Root Cause Analysis
Programming Languages
1 365 (16.34%) SQL
2 258 (11.55%) PowerShell
3 123 (5.51%) Python
4 65 (2.91%) Bash
5 62 (2.78%) JavaScript
6 53 (2.37%) Java
7 40 (1.79%) C#
8 28 (1.25%) T-SQL
9 26 (1.16%) Perl
10 25 (1.12%) PHP
11 21 (0.94%) C
12 15 (0.67%) VBScript
13 13 (0.58%) Shell Script
14 6 (0.27%) VB
15 5 (0.22%) C++
15 5 (0.22%) VBA
16 4 (0.18%) PL/SQL
17 3 (0.13%) Go
17 3 (0.13%) SOQL
17 3 (0.13%) TypeScript
Qualifications
1 163 (7.30%) Degree
2 128 (5.73%) Microsoft Certification
3 58 (2.60%) Cisco Certification
4 51 (2.28%) CCNA
5 47 (2.10%) Security Cleared
6 45 (2.01%) MCP
7 42 (1.88%) MCSA
8 38 (1.70%) MCITP
9 37 (1.66%) MCSE
10 36 (1.61%) HNC
11 34 (1.52%) SC Cleared
12 26 (1.16%) DBS Check
13 25 (1.12%) ITIL Certification
14 24 (1.07%) A+ Certification
14 24 (1.07%) NVQ Level 3
15 19 (0.85%) HND
16 18 (0.81%) MCDST
17 16 (0.72%) DV Cleared
18 13 (0.58%) Computer Science Degree
18 13 (0.58%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 272 (12.18%) SLA
2 22 (0.98%) Cyber Essentials
3 18 (0.81%) GDPR
4 16 (0.72%) ISO/IEC 27001
5 10 (0.45%) PCI DSS
6 7 (0.31%) QA
7 3 (0.13%) ISO 9001
8 1 (0.045%) NIST
System Software
1 1,024 (45.84%) Active Directory
2 298 (13.34%) VMware Infrastructure
3 204 (9.13%) Hyper-V
4 58 (2.60%) vSphere
5 48 (2.15%) Virtual Desktop
6 43 (1.92%) XenApp
7 42 (1.88%) VMware ESXi
8 41 (1.84%) Virtual Servers
9 36 (1.61%) Docker
9 36 (1.61%) XenDesktop
10 30 (1.34%) Virtual Machines
11 16 (0.72%) VMware Server
12 13 (0.58%) Citrix Hypervisor
12 13 (0.58%) Terminal Services
13 12 (0.54%) Microsoft Virtual Server
14 11 (0.49%) Firmware
15 10 (0.45%) VirtualBox
16 5 (0.22%) Apache ZooKeeper
16 5 (0.22%) Ceph
17 4 (0.18%) BitLocker
Systems Management
1 191 (8.55%) SCCM
2 146 (6.54%) Microsoft Intune
3 41 (1.84%) Ansible
3 41 (1.84%) Kubernetes
4 32 (1.43%) Terraform
5 28 (1.25%) Jamf Pro
6 26 (1.16%) Microsoft Clustering
7 23 (1.03%) SCOM
7 23 (1.03%) WSUS
8 21 (0.94%) ServiceCenter
9 20 (0.90%) Grafana
10 19 (0.85%) Cisco CUCM
11 14 (0.63%) FortiGate
12 11 (0.49%) Puppet
12 11 (0.49%) Single Sign-On
13 10 (0.45%) vCenter Server
14 8 (0.36%) Backup Exec
14 8 (0.36%) PowerCLI
15 6 (0.27%) Kibana
15 6 (0.27%) Salt
Vendors
1 1,070 (47.90%) Microsoft
2 480 (21.49%) VMware
3 242 (10.83%) Cisco
4 183 (8.19%) Citrix
5 123 (5.51%) Apple
6 82 (3.67%) HP
7 75 (3.36%) Veeam
8 61 (2.73%) ServiceNow
9 60 (2.69%) Bloomberg
9 60 (2.69%) Dell
10 59 (2.64%) Oracle
11 57 (2.55%) Salesforce.com
12 55 (2.46%) Meraki
13 48 (2.15%) Google
14 41 (1.84%) SAP
15 40 (1.79%) Remedy
16 35 (1.57%) Reuters
17 30 (1.34%) Sophos
18 26 (1.16%) Palo Alto
19 25 (1.12%) Siemens