Support Engineer Job Trends in England

Support Engineer
UK > England

The median Support Engineer salary in England is £36,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 60 131 84
Rank change year-on-year +71 -47 +81
Permanent jobs requiring a Support Engineer 1,834 1,075 1,568
As % of all permanent jobs in England 3.47% 2.23% 3.18%
As % of the Job Titles category 3.82% 2.41% 3.35%
Number of salaries quoted 1,467 674 1,411
10th Percentile £26,250 £26,250 £25,250
25th Percentile £30,000 £30,000 £29,000
Median annual salary (50th Percentile) £36,000 £37,000 £35,000
Median % change year-on-year -2.70% +5.71% +6.06%
75th Percentile £44,063 £47,500 £46,250
90th Percentile £52,250 £58,375 £61,000
UK median annual salary £35,000 £36,000 £35,000
% change year-on-year -2.78% +2.86% +5.58%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 48,032 44,628 46,871
% of permanent jobs with a recognized job title 90.90% 92.71% 95.12%
Number of salaries quoted 30,380 23,318 36,700
10th Percentile £28,750 £33,750 £31,000
25th Percentile £37,500 £45,000 £41,670
Median annual salary (50th Percentile) £55,000 £60,000 £57,500
Median % change year-on-year -8.33% +4.35% -6.50%
75th Percentile £75,000 £80,000 £77,500
90th Percentile £95,000 £98,750 £97,500
UK median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -4.17%

Support Engineer
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in England.

Support Engineer job vacancy trend in England

Support Engineer
Salary Trend in England

Salary distribution trend for Support Engineer job vacancies in England.

Salary distribution trend for Support Engineer job vacancies in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 14 January 2026.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +53 451 £35,500 +5.97% 105
Midlands +24 396 £35,000 +2.94% 46
London +90 326 £40,000 -15.79% 50
North of England +67 302 £35,000 +6.06% 76
West Midlands +32 213 £38,000 -2.38% 26
East of England +65 185 £35,000 +16.67% 45
East Midlands +17 178 £31,500 -3.08% 20
South West +69 172 £32,500 -7.14% 24
North West +45 146 £35,000 +8.53% 43
Yorkshire +44 109 £32,500 -7.14% 24
North East +41 47 £35,000 -6.67% 13
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 14 January 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 686 (37.40%) Microsoft
2 654 (35.66%) Windows
3 616 (33.59%) Problem-Solving
4 603 (32.88%) Microsoft 365
5 475 (25.90%) Active Directory
6 437 (23.83%) Azure
7 395 (21.54%) Customer Service
8 275 (14.99%) Windows Server
9 254 (13.85%) Degree
10 250 (13.63%) Firewall
11 203 (11.07%) DNS
12 201 (10.96%) Entra ID
13 198 (10.80%) ITIL
14 193 (10.52%) SharePoint
15 187 (10.20%) Microsoft Intune
16 186 (10.14%) DHCP
17 185 (10.09%) Microsoft Exchange
18 178 (9.71%) Windows 10
19 161 (8.78%) Mentoring
20 159 (8.67%) Linux
21 158 (8.62%) SLA
22 157 (8.56%) VPN
23 153 (8.34%) Continuous Improvement
23 153 (8.34%) Cybersecurity
24 152 (8.29%) Security Cleared
25 147 (8.02%) Microsoft Office
25 147 (8.02%) SQL
25 147 (8.02%) VMware
26 143 (7.80%) PowerShell
27 133 (7.25%) TCP/IP

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 193 (10.52%) SharePoint
2 185 (10.09%) Microsoft Exchange
3 37 (2.02%) IIS
4 11 (0.60%) Confluence
5 9 (0.49%) Skype for Business
6 7 (0.38%) WebSphere
7 6 (0.33%) Tomcat
7 6 (0.33%) WebSphere Application Server
8 4 (0.22%) Anypoint
8 4 (0.22%) Oracle Workflow
9 2 (0.11%) Exchange Server 2003
9 2 (0.11%) Exchange Server 2007
9 2 (0.11%) Exchange Server 2010
9 2 (0.11%) Exchange Server 2013
10 1 (0.055%) Appian
10 1 (0.055%) CMS
Applications
1 147 (8.02%) Microsoft Office
2 55 (3.00%) Microsoft Excel
3 21 (1.15%) AutoCAD
4 18 (0.98%) SOLIDWORKS
5 12 (0.65%) Microsoft PowerPoint
6 7 (0.38%) Chatbot
7 5 (0.27%) EPLAN
7 5 (0.27%) Windchill
8 4 (0.22%) Autodesk Inventor
9 3 (0.16%) CINEMA 4D
10 2 (0.11%) Acrobat
10 2 (0.11%) Adobe Creative Suite
Business Applications
1 29 (1.58%) Dynamics CRM
2 7 (0.38%) Dynamics NAV
3 4 (0.22%) NEC Housing
3 4 (0.22%) Sage 200
3 4 (0.22%) Shopify
4 3 (0.16%) NetSuite
5 1 (0.055%) Carpe Diem
5 1 (0.055%) Dynamics AX
5 1 (0.055%) Elite 3E
5 1 (0.055%) Endur
5 1 (0.055%) EuroRunner
5 1 (0.055%) Oracle EBS
Cloud Services
1 603 (32.88%) Microsoft 365
2 437 (23.83%) Azure
3 201 (10.96%) Entra ID
4 124 (6.76%) AWS
5 73 (3.98%) SaaS
6 49 (2.67%) OneDrive
7 48 (2.62%) Google Workspace
8 40 (2.18%) GCP
8 40 (2.18%) Power Platform
9 30 (1.64%) Azure DevOps
10 29 (1.58%) IaaS
11 26 (1.42%) Power Automate
12 25 (1.36%) PaaS
13 20 (1.09%) Serverless
14 18 (0.98%) Azure Monitor
15 17 (0.93%) Dynamics 365
16 15 (0.82%) Azure Sentinel
17 13 (0.71%) Microsoft Copilot
18 12 (0.65%) Azure Storage
18 12 (0.65%) PowerApps
Communications & Networking
1 250 (13.63%) Firewall
2 203 (11.07%) DNS
3 186 (10.14%) DHCP
4 157 (8.56%) VPN
5 133 (7.25%) TCP/IP
6 106 (5.78%) VLAN
7 89 (4.85%) WAN
8 88 (4.80%) LAN
9 76 (4.14%) VoIP
10 73 (3.98%) Wi-Fi
11 66 (3.60%) Wireless
12 34 (1.85%) VSAT
13 23 (1.25%) Remote Desktop
14 22 (1.20%) SAN
14 22 (1.20%) WebEx
15 20 (1.09%) Unified Communications
16 16 (0.87%) Internet
17 14 (0.76%) Ethernet
17 14 (0.76%) Telepresence
18 11 (0.60%) Network Security
Database & Business Intelligence
1 87 (4.74%) SQL Server
2 36 (1.96%) Power BI
3 27 (1.47%) Relational Database
4 26 (1.42%) Amazon RDS
5 24 (1.31%) MySQL
6 15 (0.82%) SQL Server Reporting Services
7 14 (0.76%) PostgreSQL
8 10 (0.55%) Azure SQL Database
9 8 (0.44%) DTS
10 7 (0.38%) BusinessObjects
11 6 (0.33%) DB2
11 6 (0.33%) MariaDB
11 6 (0.33%) Oracle Database
12 4 (0.22%) MS Access
12 4 (0.22%) SAP Data Services
13 3 (0.16%) NoSQL
13 3 (0.16%) Oracle Database 10g
14 2 (0.11%) EDMS
14 2 (0.11%) Metadata
14 2 (0.11%) SQL Server Integration Services
Development Applications
1 49 (2.67%) JIRA
2 10 (0.55%) Git
3 9 (0.49%) Visual Studio
4 4 (0.22%) Toad
5 2 (0.11%) Browser DevTools
5 2 (0.11%) GitLab
5 2 (0.11%) Jenkins
5 2 (0.11%) LabVIEW
6 1 (0.055%) Android Studio
6 1 (0.055%) Eclipse
6 1 (0.055%) SQL Server Management Studio (SSMS)
6 1 (0.055%) Xcode
General
1 659 (35.93%) Social Skills
2 132 (7.20%) Manufacturing
3 123 (6.71%) Finance
4 93 (5.07%) Analytical Skills
5 72 (3.93%) Telecoms
6 67 (3.65%) Organisational Skills
7 62 (3.38%) Law
8 50 (2.73%) Electronics
9 40 (2.18%) Automotive
9 40 (2.18%) Marketing
10 39 (2.13%) Multimedia
11 32 (1.74%) Public Sector
12 31 (1.69%) Inclusion and Diversity
13 29 (1.58%) Aerospace
13 29 (1.58%) Legal
14 28 (1.53%) Advertising
15 24 (1.31%) Back Office
16 23 (1.25%) Retail
17 22 (1.20%) Banking
18 20 (1.09%) Documentation Skills
Libraries, Frameworks & Software Standards
1 37 (2.02%) .NET
2 34 (1.85%) REST
3 29 (1.58%) SOAP
4 19 (1.04%) CSS
5 12 (0.65%) .NET Framework
5 12 (0.65%) Entity Framework
5 12 (0.65%) WinForms
6 11 (0.60%) LDAP
6 11 (0.60%) Web Services
7 10 (0.55%) DCOM
7 10 (0.55%) JSON
8 9 (0.49%) XML
9 8 (0.44%) HTML
10 7 (0.38%) ASP.NET
11 6 (0.33%) LAPP Stack
11 6 (0.33%) WebSphere MQ
11 6 (0.33%) WPF
12 5 (0.27%) OAuth
12 5 (0.27%) RESTful
12 5 (0.27%) SAML
Miscellaneous
1 245 (13.36%) Driving Licence
2 128 (6.98%) Onboarding
3 121 (6.60%) Self-Motivation
4 33 (1.80%) Renewable Energy
5 31 (1.69%) CCTV
6 26 (1.42%) Data Centre
7 25 (1.36%) Analytical Mindset
8 22 (1.20%) Video Conferencing
9 20 (1.09%) FMCG
10 15 (0.82%) CMDB
11 14 (0.76%) SCADA
12 12 (0.65%) Clustering
12 12 (0.65%) Enterprise Software
13 10 (0.55%) Cloud Native
13 10 (0.55%) Linux Command Line
13 10 (0.55%) Mobile App
14 9 (0.49%) Virtual Team
15 8 (0.44%) Home Automation
15 8 (0.44%) Satnav
15 8 (0.44%) Thin Client
Operating Systems
1 654 (35.66%) Windows
2 275 (14.99%) Windows Server
3 178 (9.71%) Windows 10
4 159 (8.67%) Linux
5 69 (3.76%) Mac OS
6 52 (2.84%) Apple iOS
7 47 (2.56%) Android
8 39 (2.13%) Windows Server 2019
9 34 (1.85%) Windows Server 2016
10 31 (1.69%) Unix
11 23 (1.25%) VMS
12 22 (1.20%) Red Hat Enterprise Linux
13 16 (0.87%) Windows Server 2012
14 14 (0.76%) Debian
15 12 (0.65%) Solaris
16 11 (0.60%) Mac OS X
17 10 (0.55%) CentOS
17 10 (0.55%) Windows Server 2008
18 9 (0.49%) Windows 7
19 4 (0.22%) Ubuntu
Processes & Methodologies
1 616 (33.59%) Problem-Solving
2 395 (21.54%) Customer Service
3 198 (10.80%) ITIL
4 161 (8.78%) Mentoring
5 153 (8.34%) Continuous Improvement
5 153 (8.34%) Cybersecurity
6 102 (5.56%) Infrastructure Engineering
7 88 (4.80%) Incident Management
8 84 (4.58%) Root Cause Analysis
9 80 (4.36%) Customer Experience
9 80 (4.36%) Service Delivery
10 66 (3.60%) CRM
11 65 (3.54%) DevOps
12 64 (3.49%) ITSM
13 59 (3.22%) Computer Science
13 59 (3.22%) Data Analysis
14 58 (3.16%) Disaster Recovery
14 58 (3.16%) Problem Management
14 58 (3.16%) Service Management
15 57 (3.11%) Task Automation
Programming Languages
1 147 (8.02%) SQL
2 143 (7.80%) PowerShell
3 74 (4.03%) Python
4 68 (3.71%) C#
5 37 (2.02%) Bash
6 18 (0.98%) Shell Script
7 16 (0.87%) JavaScript
8 15 (0.82%) Java
8 15 (0.82%) PHP
9 13 (0.71%) Bicep
10 12 (0.65%) PL/SQL
10 12 (0.65%) T-SQL
11 10 (0.55%) DCL
11 10 (0.55%) Tcl
12 9 (0.49%) Perl
13 8 (0.44%) Ladder Logic
14 7 (0.38%) Korn
14 7 (0.38%) VBScript
15 6 (0.33%) C++
15 6 (0.33%) VB
Qualifications
1 254 (13.85%) Degree
2 152 (8.29%) Security Cleared
3 102 (5.56%) SC Cleared
4 77 (4.20%) Microsoft Certification
5 52 (2.84%) CCNA
5 52 (2.84%) Cisco Certification
6 41 (2.24%) HNC
7 37 (2.02%) Computer Science Degree
8 34 (1.85%) JNCIA
9 33 (1.80%) A+ Certification
10 31 (1.69%) DBS Check
10 31 (1.69%) MCP
11 21 (1.15%) CTC Cleared
12 20 (1.09%) BPSS Clearance
13 16 (0.87%) Azure Certification
14 15 (0.82%) HND
14 15 (0.82%) MCSA
15 13 (0.71%) MCSE
16 12 (0.65%) ITIL Certification
17 11 (0.60%) Network+ Certification
Quality Assurance & Compliance
1 158 (8.62%) SLA
2 47 (2.56%) ISO/IEC 27001
3 45 (2.45%) Cyber Essentials
4 32 (1.74%) GDPR
4 32 (1.74%) QA
5 8 (0.44%) ISO 9001
6 7 (0.38%) Cyber Essentials PLUS
7 6 (0.33%) NIST
7 6 (0.33%) SOC 2
8 5 (0.27%) Accessibility
9 3 (0.16%) PCI DSS
10 2 (0.11%) Def Stans
10 2 (0.11%) IEC 61508
System Software
1 475 (25.90%) Active Directory
2 116 (6.32%) Hyper-V
3 111 (6.05%) VMware Infrastructure
4 23 (1.25%) Docker
5 20 (1.09%) Virtual Desktop
6 18 (0.98%) Virtual Machines
7 13 (0.71%) BitLocker
8 10 (0.55%) Firmware
9 5 (0.27%) VMware Workstation
10 4 (0.22%) Kamailio
10 4 (0.22%) VMware ESXi
10 4 (0.22%) vSphere
10 4 (0.22%) XenDesktop
11 2 (0.11%) Virtual Servers
12 1 (0.055%) Microsoft Virtual Server
12 1 (0.055%) vCloud
12 1 (0.055%) VMware NSX
12 1 (0.055%) VMware Server
12 1 (0.055%) XenApp
Systems Management
1 187 (10.20%) Microsoft Intune
2 46 (2.51%) SCCM
3 33 (1.80%) Jamf Pro
4 31 (1.69%) Terraform
5 30 (1.64%) Kubernetes
6 28 (1.53%) Ansible
7 20 (1.09%) FortiGate
8 19 (1.04%) Nagios
9 14 (0.76%) Cisco CUCM
10 13 (0.71%) Autotask
11 12 (0.65%) ZABBIX
12 10 (0.55%) vCenter Server
13 9 (0.49%) Active Directory Federation Services
14 8 (0.44%) Grafana
15 7 (0.38%) Kibana
16 5 (0.27%) Failover Clustering
16 5 (0.27%) Prometheus
16 5 (0.27%) SCOM
17 4 (0.22%) MaaS360
17 4 (0.22%) Single Sign-On
Vendors
1 686 (37.40%) Microsoft
2 147 (8.02%) VMware
3 87 (4.74%) Apple
3 87 (4.74%) Cisco
4 67 (3.65%) Google
5 60 (3.27%) Fortinet
6 41 (2.24%) Oracle
6 41 (2.24%) ServiceNow
7 40 (2.18%) Fujitsu
8 39 (2.13%) SAP
8 39 (2.13%) Virgin Media
9 37 (2.02%) Salesforce
9 37 (2.02%) Veeam
10 27 (1.47%) Sage
11 25 (1.36%) Samsung
12 24 (1.31%) Citrix
13 19 (1.04%) HP
13 19 (1.04%) Progress
14 18 (0.98%) Dell
14 18 (0.98%) WatchGuard