Support Engineer Job Trends in England

Support Engineer
UK > England

The median Support Engineer salary in England is £35,000 per year, according to job vacancies posted during the 6 months leading to 8 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
8 Jun 2026
Same period 2025 Same period 2024
Rank 57 108 88
Rank change year-on-year +51 -20 +53
Permanent jobs requiring a Support Engineer 2,296 1,187 2,558
As % of all permanent jobs in England 2.78% 3.01% 2.78%
As % of the Job Titles category 2.96% 3.34% 2.94%
Number of salaries quoted 1,927 948 2,256
10th Percentile £27,400 £26,250 £24,240
25th Percentile £30,000 £30,500 £26,938
Median annual salary (50th Percentile) £35,000 £37,500 £32,500
Median % change year-on-year -6.67% +15.38% -2.99%
75th Percentile £43,750 £48,938 £42,500
90th Percentile £50,000 £58,000 £51,250
UK median annual salary £35,000 £37,500 £32,500
% change year-on-year -6.67% +15.38% -2.99%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 77,479 35,491 87,063
% of permanent jobs with a recognized job title 93.91% 89.92% 94.76%
Number of salaries quoted 53,666 20,523 64,895
10th Percentile £30,000 £29,250 £28,500
25th Percentile £40,000 £40,000 £38,250
Median annual salary (50th Percentile) £56,000 £57,500 £52,500
Median % change year-on-year -2.61% +9.52% -12.86%
75th Percentile £75,000 £77,500 £70,250
90th Percentile £96,250 £100,000 £90,000
UK median annual salary £55,000 £57,500 £52,500
% change year-on-year -4.35% +9.52% -12.50%

Support Engineer
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Engineer' in the job title relative to all permanent IT jobs advertised in England.

Support Engineer job vacancy trend in England

Support Engineer
Salary Trend in England

Salary distribution trend for Support Engineer job vacancies in England.

Salary distribution trend for Support Engineer job vacancies in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 8 June 2026.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 8 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +85 573 £35,000 +6.87% 67
South East +21 553 £35,000 -12.50% 83
Midlands +6 363 £32,500 -15.58% 37
North West +95 308 £35,000 -11.39% 39
London +30 295 £39,000 -3.11% 54
East of England +46 289 £35,000 -6.67% 37
South West +14 221 £33,500 +4.69% 33
Yorkshire +34 220 £35,000 +14.75% 22
West Midlands +6 199 £34,400 -14.00% 15
East Midlands +8 160 £30,000 -20.00% 22
North East -7 45 £40,000 +37.93% 8
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 8 June 2026, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 829 (36.11%) Microsoft
2 764 (33.28%) Microsoft 365
3 726 (31.62%) Windows
4 588 (25.61%) Problem-Solving
5 568 (24.74%) Active Directory
6 477 (20.78%) Azure
7 417 (18.16%) Customer Service
8 326 (14.20%) Windows Server
9 301 (13.11%) Entra ID
10 259 (11.28%) Firewall
11 251 (10.93%) Microsoft Intune
12 246 (10.71%) Microsoft Exchange
13 219 (9.54%) SharePoint
14 218 (9.49%) Continuous Improvement
15 211 (9.19%) Degree
16 199 (8.67%) ITIL
16 199 (8.67%) Windows 10
17 198 (8.62%) Microsoft Office
18 194 (8.45%) DNS
19 177 (7.71%) VPN
20 167 (7.27%) VMware
21 157 (6.84%) LAN
22 153 (6.66%) WAN
23 152 (6.62%) Hyper-V
24 145 (6.32%) DHCP
25 144 (6.27%) Cybersecurity
26 141 (6.14%) SQL
27 139 (6.05%) Wi-Fi
28 138 (6.01%) PowerShell
29 131 (5.71%) SLA

Support Engineer Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 246 (10.71%) Microsoft Exchange
2 219 (9.54%) SharePoint
3 21 (0.91%) IIS
4 15 (0.65%) Confluence
5 12 (0.52%) Exchange Server 2007
5 12 (0.52%) Exchange Server 2010
5 12 (0.52%) Exchange Server 2013
6 2 (0.087%) JBoss
7 1 (0.044%) CMS
7 1 (0.044%) Mendix
7 1 (0.044%) OpenStack
7 1 (0.044%) Red Hat Fuse
7 1 (0.044%) Tomcat
7 1 (0.044%) WebLogic
7 1 (0.044%) WebSphere
Applications
1 198 (8.62%) Microsoft Office
2 40 (1.74%) Microsoft Excel
3 9 (0.39%) Microsoft PowerPoint
4 7 (0.30%) Adobe Illustrator
5 6 (0.26%) Microsoft Project
5 6 (0.26%) Photoshop
6 3 (0.13%) Adobe After Effects
6 3 (0.13%) Adobe Premiere
6 3 (0.13%) Camtasia
7 1 (0.044%) Acrobat
7 1 (0.044%) AutoCAD
7 1 (0.044%) MS Visio
Business Applications
1 7 (0.30%) NetSuite
2 6 (0.26%) Dynamics NAV
3 5 (0.22%) Q-Pulse
4 3 (0.13%) Dynamics CRM
4 3 (0.13%) Oracle EBS
5 1 (0.044%) iTrent
5 1 (0.044%) Sage X3
5 1 (0.044%) Shopify
Cloud Services
1 764 (33.28%) Microsoft 365
2 477 (20.78%) Azure
3 301 (13.11%) Entra ID
4 89 (3.88%) SaaS
5 85 (3.70%) AWS
6 75 (3.27%) Google Workspace
7 63 (2.74%) OneDrive
8 34 (1.48%) Power Platform
9 28 (1.22%) Mimecast
10 23 (1.00%) Serverless
11 17 (0.74%) IaaS
12 16 (0.70%) Azure DevOps
12 16 (0.70%) Azure Functions
12 16 (0.70%) Azure Monitor
13 14 (0.61%) PaaS
14 11 (0.48%) Azure Storage
15 10 (0.44%) Azure Logic Apps
15 10 (0.44%) Microsoft Copilot
16 8 (0.35%) GCP
16 8 (0.35%) Nutanix
Communications & Networking
1 259 (11.28%) Firewall
2 194 (8.45%) DNS
3 177 (7.71%) VPN
4 157 (6.84%) LAN
5 153 (6.66%) WAN
6 145 (6.32%) DHCP
7 139 (6.05%) Wi-Fi
8 88 (3.83%) VoIP
9 84 (3.66%) TCP/IP
10 81 (3.53%) Wireless
11 71 (3.09%) VLAN
12 17 (0.74%) SAN
13 15 (0.65%) SD-WAN
13 15 (0.65%) WLAN
14 14 (0.61%) Internet
14 14 (0.61%) Network Security
14 14 (0.61%) Remote Desktop
15 13 (0.57%) Unified Communications
16 10 (0.44%) WebEx
17 9 (0.39%) SSL
Database & Business Intelligence
1 55 (2.40%) SQL Server
2 24 (1.05%) Power BI
3 19 (0.83%) Azure SQL Database
4 12 (0.52%) MySQL
5 8 (0.35%) Amazon RDS
6 7 (0.30%) PostgreSQL
7 6 (0.26%) Relational Database
8 4 (0.17%) MongoDB
8 4 (0.17%) RDBMS
9 2 (0.087%) SQL Server Integration Services
10 1 (0.044%) Crystal Reports
10 1 (0.044%) Db2
10 1 (0.044%) SQL Server Reporting Services
Development Applications
1 66 (2.87%) JIRA
2 8 (0.35%) SQL Server Management Studio (SSMS)
3 6 (0.26%) Jenkins
4 5 (0.22%) JUnit
5 4 (0.17%) Browser DevTools
5 4 (0.17%) GitLab
5 4 (0.17%) JMeter
5 4 (0.17%) Mockito
6 3 (0.13%) Git
7 2 (0.087%) Postman
8 1 (0.044%) Carbide.c++
8 1 (0.044%) Eclipse
8 1 (0.044%) NetBeans
8 1 (0.044%) Visual Studio
General
1 635 (27.66%) Social Skills
2 122 (5.31%) Manufacturing
3 100 (4.36%) Finance
4 95 (4.14%) Analytical Skills
5 86 (3.75%) Organisational Skills
6 74 (3.22%) Electronics
7 58 (2.53%) Telecoms
8 52 (2.26%) Legal
9 42 (1.83%) Retail
10 41 (1.79%) Advertising
11 39 (1.70%) Marketing
11 39 (1.70%) Multimedia
12 33 (1.44%) Law
13 31 (1.35%) Public Sector
14 22 (0.96%) Inclusion and Diversity
15 21 (0.91%) Documentation Skills
16 17 (0.74%) Back Office
17 15 (0.65%) Games
18 13 (0.57%) Automotive
19 10 (0.44%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 34 (1.48%) .NET
2 22 (0.96%) HTML
3 20 (0.87%) JSON
4 18 (0.78%) CSS
5 10 (0.44%) Web Services
6 9 (0.39%) .NET Core
7 7 (0.30%) jQuery
7 7 (0.30%) WPF
7 7 (0.30%) XML
8 6 (0.26%) REST
8 6 (0.26%) Spring
9 5 (0.22%) Apache Camel
9 5 (0.22%) FreeSWITCH
9 5 (0.22%) Hibernate
9 5 (0.22%) Spring Boot
10 4 (0.17%) ActiveMQ
10 4 (0.17%) AngularJS
10 4 (0.17%) OpenTelemetry
10 4 (0.17%) WireMock
11 3 (0.13%) HTML5
Miscellaneous
1 295 (12.85%) Driving Licence
2 97 (4.22%) Self-Motivation
3 90 (3.92%) Onboarding
4 35 (1.52%) Data Centre
5 30 (1.31%) CCTV
6 25 (1.09%) Management Information System
7 23 (1.00%) CMDB
8 22 (0.96%) Video Conferencing
9 20 (0.87%) Renewable Energy
10 17 (0.74%) Analytical Mindset
11 16 (0.70%) PKI
12 13 (0.57%) IoT
12 13 (0.57%) Public Cloud
13 12 (0.52%) FMCG
13 12 (0.52%) iPhone
13 12 (0.52%) NHS
13 12 (0.52%) Robotics
14 9 (0.39%) Augmented Reality
14 9 (0.39%) Hybrid Cloud
14 9 (0.39%) Social Media
Operating Systems
1 726 (31.62%) Windows
2 326 (14.20%) Windows Server
3 199 (8.67%) Windows 10
4 121 (5.27%) Linux
5 109 (4.75%) Mac OS
6 59 (2.57%) Windows Server 2019
7 52 (2.26%) Windows Server 2016
8 36 (1.57%) Android
9 33 (1.44%) Apple iOS
10 26 (1.13%) Windows Server 2012
11 21 (0.91%) VMS
11 21 (0.91%) Windows 7
12 15 (0.65%) Red Hat Enterprise Linux
13 11 (0.48%) CentOS
13 11 (0.48%) Windows 8
14 8 (0.35%) Mac OS X
15 7 (0.30%) Ubuntu
16 5 (0.22%) Debian
16 5 (0.22%) Windows Server 2008
17 3 (0.13%) SUSE
Processes & Methodologies
1 588 (25.61%) Problem-Solving
2 417 (18.16%) Customer Service
3 218 (9.49%) Continuous Improvement
4 199 (8.67%) ITIL
5 144 (6.27%) Cybersecurity
6 106 (4.62%) Service Delivery
7 101 (4.40%) Infrastructure Engineering
8 99 (4.31%) Root Cause Analysis
9 86 (3.75%) Mentoring
10 82 (3.57%) Incident Management
11 81 (3.53%) ITSM
12 80 (3.48%) Disaster Recovery
13 76 (3.31%) Customer Experience
14 68 (2.96%) Service Management
15 62 (2.70%) Remote Monitoring and Management
16 58 (2.53%) Time Management
17 57 (2.48%) Project Delivery
18 55 (2.40%) Process Improvement
19 51 (2.22%) User Experience
20 47 (2.05%) Collaborative Working
Programming Languages
1 141 (6.14%) SQL
2 138 (6.01%) PowerShell
3 49 (2.13%) Python
4 34 (1.48%) C#
5 21 (0.91%) JavaScript
6 15 (0.65%) Bash
6 15 (0.65%) R
7 14 (0.61%) Ladder Logic
7 14 (0.61%) PHP
8 9 (0.39%) Kusto Query Language
8 9 (0.39%) Perl
9 8 (0.35%) Java
10 6 (0.26%) DCL
10 6 (0.26%) Tcl
10 6 (0.26%) T-SQL
11 5 (0.22%) Google Apps Script
11 5 (0.22%) Shell Script
11 5 (0.22%) VB
12 4 (0.17%) PL/SQL
12 4 (0.17%) VBScript
Qualifications
1 211 (9.19%) Degree
2 98 (4.27%) Security Cleared
3 81 (3.53%) Microsoft Certification
4 75 (3.27%) DBS Check
5 60 (2.61%) SC Cleared
6 48 (2.09%) HNC
7 41 (1.79%) HND
8 26 (1.13%) A+ Certification
9 24 (1.05%) DV Cleared
10 22 (0.96%) Azure Certification
11 19 (0.83%) CCNA
11 19 (0.83%) Cisco Certification
12 18 (0.78%) Network+ Certification
13 14 (0.61%) CTC Cleared
14 13 (0.57%) CompTIA Security+
15 10 (0.44%) BPSS Clearance
16 9 (0.39%) Computer Science Degree
16 9 (0.39%) MCITP
17 7 (0.30%) City & Guilds
17 7 (0.30%) ITIL Certification
Quality Assurance & Compliance
1 131 (5.71%) SLA
2 59 (2.57%) Cyber Essentials
3 46 (2.00%) ISO/IEC 27001
4 25 (1.09%) GDPR
5 18 (0.78%) Cyber Essentials PLUS
6 17 (0.74%) QA
7 13 (0.57%) ISO 9001
8 11 (0.48%) GMP
9 10 (0.44%) Accessibility
10 9 (0.39%) PCI DSS
11 6 (0.26%) NEBOSH
12 5 (0.22%) COSHH
12 5 (0.22%) PMO
13 3 (0.13%) Data Quality
13 3 (0.13%) NIST
13 3 (0.13%) SOC 2
14 1 (0.044%) ISO 22301
System Software
1 568 (24.74%) Active Directory
2 152 (6.62%) Hyper-V
3 131 (5.71%) VMware Infrastructure
4 28 (1.22%) Virtual Desktop
5 18 (0.78%) BitLocker
6 17 (0.74%) Docker
7 13 (0.57%) vSphere
8 10 (0.44%) VMware ESXi
9 8 (0.35%) VMware Workstation
10 7 (0.30%) Terminal Services
11 5 (0.22%) Virtual Machines
12 4 (0.17%) VMware NSX
13 3 (0.13%) Microsoft Virtual Server
13 3 (0.13%) Virtual Servers
14 2 (0.087%) XenDesktop
15 1 (0.044%) Firmware
15 1 (0.044%) Oracle RAC
15 1 (0.044%) Terminal Server
15 1 (0.044%) XenApp
Systems Management
1 251 (10.93%) Microsoft Intune
2 56 (2.44%) SCCM
3 28 (1.22%) Autotask
4 26 (1.13%) Jamf Pro
5 19 (0.83%) Active Directory Federation Services
6 17 (0.74%) WSUS
7 13 (0.57%) Ansible
8 12 (0.52%) Single Sign-On
8 12 (0.52%) Terraform
9 11 (0.48%) Kibana
10 9 (0.39%) Cisco CUCM
10 9 (0.39%) FortiGate
11 8 (0.35%) Grafana
12 7 (0.30%) Kubernetes
13 4 (0.17%) ServiceCenter
14 3 (0.13%) Failover Clustering
14 3 (0.13%) Norton AntiVirus
15 2 (0.087%) Netcool
16 1 (0.044%) Oracle RMAN
16 1 (0.044%) Prometheus
Vendors
1 829 (36.11%) Microsoft
2 167 (7.27%) VMware
3 95 (4.14%) Cisco
4 80 (3.48%) Google
5 60 (2.61%) Apple
6 46 (2.00%) Fortinet
7 43 (1.87%) Meraki
8 39 (1.70%) Fujitsu
8 39 (1.70%) Virgin Media
9 34 (1.48%) Veeam
10 30 (1.31%) HP
11 28 (1.22%) Ubiquiti
12 26 (1.13%) ServiceNow
13 25 (1.09%) Dell
14 24 (1.05%) McAfee
15 21 (0.91%) Citrix
16 20 (0.87%) CrowdStrike
17 19 (0.83%) Datto
18 18 (0.78%) SonicWALL
19 17 (0.74%) Salesforce