Support Engineer Jobs in England

Support Engineer
UK > England

The median Support Engineer salary in England is £34,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 105 128 267
Rank change year-on-year +23 +139 -73
Permanent jobs requiring a Support Engineer 1,923 1,876 2,276
As % of all permanent jobs advertised in England 2.45% 2.64% 1.55%
As % of the Job Titles category 2.59% 2.88% 1.62%
Number of salaries quoted 1,609 1,567 1,949
10th Percentile £25,000 £26,000 £24,500
25th Percentile £27,500 £28,000 £27,500
Median annual salary (50th Percentile) £34,000 £34,000 £34,000
75th Percentile £43,750 £41,000 £45,000
90th Percentile £51,250 £54,250 £60,000
UK median annual salary £34,000 £34,000 £34,000

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 74,198 65,186 140,455
% of permanent jobs with a recognized job title 94.69% 91.70% 95.53%
Number of salaries quoted 51,681 46,119 77,508
10th Percentile £30,000 £32,500 £32,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +9.09%
75th Percentile £72,000 £80,000 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 26 July 2024.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -7 470 £35,000 +7.69% 85
North of England +62 355 £32,000 +6.67% 83
Midlands +62 336 £32,500 +16.07% 41
London -71 304 £40,000 +6.67% 41
South West +23 288 £32,000 -1.54% 60
West Midlands +57 187 £30,000 -3.23% 22
East of England 0 169 £32,500 - 27
North West +28 155 £30,000 +3.45% 45
East Midlands +38 147 £32,500 +18.18% 18
Yorkshire +65 145 £30,000 -2.04% 26
North East +25 55 £33,250 -1.11% 16
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 26 July 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,017 (52.89%) Windows
2 871 (45.29%) Microsoft
3 739 (38.43%) Microsoft 365
4 720 (37.44%) Active Directory
5 545 (28.34%) Social Skills
6 538 (27.98%) Azure
7 432 (22.46%) Windows Server
8 423 (22.00%) Problem-Solving
9 363 (18.88%) Customer Service
10 349 (18.15%) VMware
11 337 (17.52%) Firewall
12 321 (16.69%) ITIL
13 311 (16.17%) Degree
14 298 (15.50%) Microsoft Exchange
15 295 (15.34%) Windows 10
16 257 (13.36%) Microsoft Office
17 249 (12.95%) VMware Infrastructure
18 248 (12.90%) SQL
19 230 (11.96%) SharePoint
20 221 (11.49%) Linux
21 218 (11.34%) Cisco
22 216 (11.23%) Hyper-V
23 213 (11.08%) Microsoft Intune
24 211 (10.97%) Driving Licence
25 209 (10.87%) Microsoft Certification
26 198 (10.30%) Finance
27 189 (9.83%) Entra ID
28 173 (9.00%) DNS
29 159 (8.27%) Security Cleared
30 149 (7.75%) SQL Server

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 298 (15.50%) Microsoft Exchange
2 230 (11.96%) SharePoint
3 23 (1.20%) Apache
4 19 (0.99%) IIS
5 18 (0.94%) SharePoint 2010
5 18 (0.94%) SharePoint 2013
6 16 (0.83%) Exchange Server 2013
7 13 (0.68%) Exchange Server 2010
8 12 (0.62%) Confluence
9 10 (0.52%) Skype for Business
10 7 (0.36%) Appian
10 7 (0.36%) WebSphere
11 6 (0.31%) Exchange Server 2007
11 6 (0.31%) Tomcat
12 5 (0.26%) IBM Domino
13 4 (0.21%) Exchange Server 2000
13 4 (0.21%) JBoss
14 3 (0.16%) WebSphere Application Server
15 2 (0.10%) Blackberry Enterprise Server
15 2 (0.10%) WordPress
Applications
1 257 (13.36%) Microsoft Office
2 54 (2.81%) Microsoft Excel
3 11 (0.57%) Microsoft PowerPoint
4 4 (0.21%) Microsoft Project
5 3 (0.16%) Spreadsheet
5 3 (0.16%) Trello
6 2 (0.10%) MS Visio
7 1 (0.052%) AutoCAD
Business Applications
1 11 (0.57%) Dynamics CRM
2 5 (0.26%) Sage X3
2 5 (0.26%) Salesforce CRM
3 3 (0.16%) Eikon
4 2 (0.10%) Endur
4 2 (0.10%) Findur
4 2 (0.10%) Oracle Receivables
5 1 (0.052%) Dynamics AX
5 1 (0.052%) Dynamics NAV
5 1 (0.052%) Elite 3E
5 1 (0.052%) ENOVIA
5 1 (0.052%) Remedy ITSM
Cloud Services
1 739 (38.43%) Microsoft 365
2 538 (27.98%) Azure
3 189 (9.83%) Entra ID
4 113 (5.88%) AWS
5 94 (4.89%) OneDrive
6 46 (2.39%) SaaS
7 42 (2.18%) GCP
8 36 (1.87%) Dynamics 365
9 30 (1.56%) Google Workspace
10 27 (1.40%) IaaS
11 26 (1.35%) Mimecast
12 25 (1.30%) Power Platform
13 17 (0.88%) PaaS
14 15 (0.78%) Cloud Computing
14 15 (0.78%) WhatsApp
15 12 (0.62%) Serverless
16 9 (0.47%) Azure Sentinel
17 6 (0.31%) iTunes
17 6 (0.31%) Nutanix
17 6 (0.31%) PowerApps
Communications & Networking
1 337 (17.52%) Firewall
2 173 (9.00%) DNS
3 142 (7.38%) Wi-Fi
4 132 (6.86%) WAN
5 128 (6.66%) Internet
5 128 (6.66%) VPN
6 123 (6.40%) LAN
7 109 (5.67%) TCP/IP
8 108 (5.62%) Network Security
9 106 (5.51%) DHCP
10 86 (4.47%) VoIP
11 83 (4.32%) Wireless
12 73 (3.80%) SAN
13 72 (3.74%) VLAN
13 72 (3.74%) WLAN
14 26 (1.35%) Remote Desktop
15 22 (1.14%) Ethernet
16 20 (1.04%) SSL
17 18 (0.94%) PBX
18 16 (0.83%) Broadband
Database & Business Intelligence
1 149 (7.75%) SQL Server
2 34 (1.77%) Amazon RDS
3 31 (1.61%) MySQL
3 31 (1.61%) PostgreSQL
4 18 (0.94%) MongoDB
5 11 (0.57%) Power BI
6 7 (0.36%) Oracle Database
6 7 (0.36%) Relational Database
7 6 (0.31%) DB2
8 5 (0.26%) Azure SQL Database
8 5 (0.26%) MariaDB
9 4 (0.21%) GIS
10 3 (0.16%) Data Lake
10 3 (0.16%) RDBMS
11 2 (0.10%) Azure SQL Data Warehouse
11 2 (0.10%) BusinessObjects
11 2 (0.10%) Crystal Reports
11 2 (0.10%) Data Warehouse
11 2 (0.10%) Elasticsearch
11 2 (0.10%) Oracle Reports
Development Applications
1 45 (2.34%) JIRA
2 7 (0.36%) Jenkins
3 4 (0.21%) Git
3 4 (0.21%) GitLab
4 3 (0.16%) Eclipse
4 3 (0.16%) Fiddler
4 3 (0.16%) Visual Studio
5 2 (0.10%) Bitbucket
5 2 (0.10%) HP UFT
5 2 (0.10%) IntelliJ
5 2 (0.10%) JMeter
5 2 (0.10%) LoadRunner
5 2 (0.10%) MSI
5 2 (0.10%) MSTest
5 2 (0.10%) Selenium
5 2 (0.10%) Team Foundation Server
6 1 (0.052%) Gradle
6 1 (0.052%) Hudson
6 1 (0.052%) JUnit
6 1 (0.052%) Postman
General
1 545 (28.34%) Social Skills
2 198 (10.30%) Finance
3 145 (7.54%) Analytical Skills
4 92 (4.78%) Manufacturing
5 90 (4.68%) Telecoms
6 68 (3.54%) Organisational Skills
7 63 (3.28%) Law
8 45 (2.34%) Documentation Skills
9 44 (2.29%) Retail
10 37 (1.92%) Inclusion and Diversity
11 24 (1.25%) Electronics
11 24 (1.25%) Games
11 24 (1.25%) Public Sector
12 23 (1.20%) Automotive
13 22 (1.14%) Legal
14 18 (0.94%) Marketing
15 15 (0.78%) Pharmaceutical
16 14 (0.73%) Banking
17 13 (0.68%) German Language
18 10 (0.52%) Advertising
Libraries, Frameworks & Software Standards
1 48 (2.50%) .NET
2 27 (1.40%) Web Services
3 25 (1.30%) HTML
4 24 (1.25%) REST
5 21 (1.09%) CSS
5 21 (1.09%) SOAP
6 9 (0.47%) LAPP Stack
7 6 (0.31%) .NET Framework
7 6 (0.31%) React
8 5 (0.26%) 802.1X
8 5 (0.26%) CSS3
8 5 (0.26%) HTML5
8 5 (0.26%) jQuery
8 5 (0.26%) LDAP
9 4 (0.21%) ASP.NET
9 4 (0.21%) JSON
10 3 (0.16%) ASP.NET MVC
10 3 (0.16%) Lightning Web Components
10 3 (0.16%) XML
11 2 (0.10%) Node.js
Miscellaneous
1 211 (10.97%) Driving Licence
2 118 (6.14%) Onboarding
3 53 (2.76%) Self-Motivation
4 49 (2.55%) Data Centre
5 46 (2.39%) Clustering
6 45 (2.34%) Management Information System
7 40 (2.08%) Replication
8 30 (1.56%) Fat Client
8 30 (1.56%) Thin Client
9 26 (1.35%) Smartphone
10 22 (1.14%) Enterprise Storage
11 20 (1.04%) Enterprise Software
11 20 (1.04%) EPoS
12 18 (0.94%) Video Conferencing
13 16 (0.83%) Linux Command Line
13 16 (0.83%) PKI
14 15 (0.78%) iPhone
15 13 (0.68%) Client/Server
16 11 (0.57%) CCTV
16 11 (0.57%) Social Media
Operating Systems
1 1,017 (52.89%) Windows
2 432 (22.46%) Windows Server
3 295 (15.34%) Windows 10
4 221 (11.49%) Linux
5 99 (5.15%) Mac OS
6 97 (5.04%) Windows Server 2012
7 55 (2.86%) Android
8 54 (2.81%) Windows Server 2016
9 53 (2.76%) Apple iOS
10 45 (2.34%) Windows Server 2019
11 32 (1.66%) Windows 7
12 31 (1.61%) AIX
13 25 (1.30%) Windows Server 2008
14 22 (1.14%) Mac OS X
14 22 (1.14%) Unix
15 20 (1.04%) CentOS
16 10 (0.52%) Debian
16 10 (0.52%) VMS
17 9 (0.47%) Ubuntu
18 8 (0.42%) Windows 8
Processes & Methodologies
1 423 (22.00%) Problem-Solving
2 363 (18.88%) Customer Service
3 321 (16.69%) ITIL
4 145 (7.54%) Computer Science
5 144 (7.49%) Infrastructure Engineering
6 111 (5.77%) Asset Management
7 96 (4.99%) Mentoring
8 90 (4.68%) Cybersecurity
9 80 (4.16%) Continuous Improvement
10 74 (3.85%) Network Management
11 71 (3.69%) Service Delivery
12 69 (3.59%) Customer Requirements
13 68 (3.54%) IT Asset Management
14 64 (3.33%) Incident Management
15 63 (3.28%) Time Management
16 60 (3.12%) Customer Experience
17 55 (2.86%) Agile
17 55 (2.86%) Service Management
18 53 (2.76%) Mobile Device Management
19 50 (2.60%) ITSM
Programming Languages
1 248 (12.90%) SQL
2 101 (5.25%) PowerShell
3 58 (3.02%) C#
4 39 (2.03%) Java
5 36 (1.87%) VB
6 30 (1.56%) Python
7 22 (1.14%) C++
8 20 (1.04%) C
8 20 (1.04%) JavaScript
9 16 (0.83%) ActionScript
10 14 (0.73%) T-SQL
11 13 (0.68%) Bash
12 5 (0.26%) PL/SQL
13 4 (0.21%) PHP
14 3 (0.16%) Apex Code
14 3 (0.16%) Perl
14 3 (0.16%) VBScript
15 2 (0.10%) VBA
16 1 (0.052%) ActionScript 2.0
16 1 (0.052%) VB.NET
Qualifications
1 311 (16.17%) Degree
2 209 (10.87%) Microsoft Certification
3 159 (8.27%) Security Cleared
4 119 (6.19%) Computer Science Degree
5 109 (5.67%) MCP
6 102 (5.30%) SC Cleared
7 96 (4.99%) MCSE
8 90 (4.68%) Cisco Certification
9 89 (4.63%) CCNA
10 76 (3.95%) CCNP
11 68 (3.54%) LPIC
12 66 (3.43%) DBS Check
13 45 (2.34%) ITIL Certification
14 42 (2.18%) A+ Certification
15 35 (1.82%) DV Cleared
16 29 (1.51%) Azure Certification
17 24 (1.25%) MCITP
18 18 (0.94%) HNC
19 17 (0.88%) Network+ Certification
20 15 (0.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 135 (7.02%) SLA
2 58 (3.02%) GDPR
3 13 (0.68%) Cyber Essentials
3 13 (0.68%) PCI DSS
4 9 (0.47%) ISO/IEC 27001
5 4 (0.21%) Accessibility
6 3 (0.16%) QA
7 2 (0.10%) NIST
8 1 (0.052%) Def Stans
8 1 (0.052%) GxP
8 1 (0.052%) IEC 61508
8 1 (0.052%) ISO 9001
System Software
1 720 (37.44%) Active Directory
2 249 (12.95%) VMware Infrastructure
3 216 (11.23%) Hyper-V
4 61 (3.17%) VMware ESXi
5 43 (2.24%) vSphere
6 42 (2.18%) XenApp
7 27 (1.40%) XenDesktop
8 15 (0.78%) OpenSSH
8 15 (0.78%) Virtual Machines
9 12 (0.62%) Virtual Desktop
10 11 (0.57%) KVM
11 8 (0.42%) Terminal Services
12 7 (0.36%) Docker
12 7 (0.36%) Firmware
13 5 (0.26%) VMware Workstation
14 4 (0.21%) NFS
15 2 (0.10%) Virtual Servers
16 1 (0.052%) Microcode
16 1 (0.052%) Microsoft App-V
16 1 (0.052%) VMware NSX
Systems Management
1 213 (11.08%) Microsoft Intune
2 134 (6.97%) SCCM
3 34 (1.77%) vCenter Server
4 26 (1.35%) Jamf Pro
5 19 (0.99%) NetBackup
6 15 (0.78%) Backup Exec
6 15 (0.78%) IBM BigFix
6 15 (0.78%) PowerCLI
7 14 (0.73%) Kubernetes
8 8 (0.42%) Autotask
8 8 (0.42%) Failover Clustering
9 7 (0.36%) Microsoft Clustering
10 6 (0.31%) Cisco CUCM
10 6 (0.31%) Microsoft Data Protection Manager
10 6 (0.31%) SCDPM
10 6 (0.31%) WSUS
11 5 (0.26%) Pingdom
11 5 (0.26%) ServiceCenter
12 4 (0.21%) McAfee ePO
12 4 (0.21%) SmoothWall
Vendors
1 871 (45.29%) Microsoft
2 349 (18.15%) VMware
3 218 (11.34%) Cisco
4 137 (7.12%) Citrix
5 83 (4.32%) Veeam
6 68 (3.54%) Google
7 67 (3.48%) Dell
8 60 (3.12%) Apple
8 60 (3.12%) HP
9 54 (2.81%) Oracle
10 43 (2.24%) ServiceNow
11 33 (1.72%) IBM
11 33 (1.72%) Sophos
12 32 (1.66%) Meraki
13 25 (1.30%) Salesforce
14 23 (1.20%) Draytek
15 19 (0.99%) Symantec
15 19 (0.99%) Veritas
16 18 (0.94%) Bloomberg
16 18 (0.94%) NetApp