Support Engineer Jobs in England

Support Engineer
UK > England

The median Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 26 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 91 146 252
Rank change year-on-year +55 +106 -81
Permanent jobs requiring a Support Engineer 2,469 2,120 2,247
As % of all permanent jobs advertised in England 2.80% 2.43% 1.63%
As % of the Job Titles category 2.96% 2.66% 1.70%
Number of salaries quoted 2,194 1,692 1,975
10th Percentile £24,240 £25,500 £24,000
25th Percentile £26,750 £27,750 £27,000
Median annual salary (50th Percentile) £32,500 £33,500 £34,000
Median % change year-on-year -2.99% -1.47% -
75th Percentile £42,500 £40,000 £43,750
90th Percentile £51,250 £51,925 £57,500
UK median annual salary £32,500 £33,500 £34,000
% change year-on-year -2.99% -1.47% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 83,455 79,786 132,547
% of permanent jobs with a recognized job title 94.64% 91.48% 96.03%
Number of salaries quoted 62,071 51,010 74,787
10th Percentile £28,500 £32,750 £32,500
25th Percentile £38,084 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,800 £60,000
Median % change year-on-year -13.65% +1.33% +9.09%
75th Percentile £71,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 26 May 2024.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +18 638 £34,500 +9.52% 225
Midlands +66 429 £30,000 +3.45% 85
North of England +48 416 £30,000 -2.74% 121
London +4 396 £40,000 +5.26% 171
South West +19 367 £32,500 +1.56% 88
West Midlands +77 235 £30,000 -6.98% 45
East of England +32 221 £31,500 -1.35% 85
East Midlands +28 189 £30,000 +9.09% 37
Yorkshire +66 178 £32,250 +14.16% 39
North West +13 177 £28,000 -8.77% 69
North East +38 61 £32,500 -5.80% 13
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 26 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,302 (52.73%) Windows
2 1,089 (44.11%) Microsoft
3 1,054 (42.69%) Microsoft 365
4 965 (39.08%) Active Directory
5 759 (30.74%) Azure
6 743 (30.09%) Social Skills
7 586 (23.73%) Windows Server
8 495 (20.05%) Problem-Solving
9 494 (20.01%) Customer Service
10 454 (18.39%) Firewall
11 438 (17.74%) VMware
12 405 (16.40%) Microsoft Exchange
13 396 (16.04%) Windows 10
14 388 (15.71%) ITIL
15 365 (14.78%) Microsoft Office
16 329 (13.33%) Degree
17 309 (12.52%) VMware Infrastructure
18 306 (12.39%) Hyper-V
19 301 (12.19%) SQL
20 290 (11.75%) SharePoint
21 286 (11.58%) Microsoft Intune
22 273 (11.06%) Entra ID
23 271 (10.98%) Finance
24 247 (10.00%) Linux
25 238 (9.64%) DNS
26 215 (8.71%) Driving Licence
27 212 (8.59%) Cisco
28 208 (8.42%) SQL Server
29 195 (7.90%) Analytical Skills
30 194 (7.86%) SLA

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 405 (16.40%) Microsoft Exchange
2 290 (11.75%) SharePoint
3 29 (1.17%) Skype for Business
4 26 (1.05%) IIS
5 25 (1.01%) Exchange Server 2013
6 24 (0.97%) Confluence
7 21 (0.85%) Exchange Server 2010
8 20 (0.81%) Apache
9 14 (0.57%) Exchange Server 2007
10 13 (0.53%) SharePoint 2010
10 13 (0.53%) SharePoint 2013
11 9 (0.36%) CMS
12 6 (0.24%) Exchange Server 2000
12 6 (0.24%) Tomcat
12 6 (0.24%) WordPress
13 4 (0.16%) JBoss
13 4 (0.16%) SAS
13 4 (0.16%) WebSphere
14 2 (0.081%) Blackberry Enterprise Server
14 2 (0.081%) Exchange Server 2003
Applications
1 365 (14.78%) Microsoft Office
2 73 (2.96%) Microsoft Excel
3 24 (0.97%) Microsoft PowerPoint
4 7 (0.28%) Spreadsheet
5 4 (0.16%) Microsoft Project
6 3 (0.12%) SPSS
6 3 (0.12%) Trello
7 2 (0.081%) AutoCAD
7 2 (0.081%) Revit
8 1 (0.041%) MS Visio
Business Applications
1 5 (0.20%) Sage X3
1 5 (0.20%) Salesforce CRM
2 4 (0.16%) Dynamics CRM
3 3 (0.12%) Eikon
4 2 (0.081%) Oracle Receivables
5 1 (0.041%) Carpe Diem
5 1 (0.041%) Elite 3E
5 1 (0.041%) Endur
5 1 (0.041%) Findur
5 1 (0.041%) JDE EnterpriseOne
5 1 (0.041%) Remedy ITSM
Cloud Services
1 1,054 (42.69%) Microsoft 365
2 759 (30.74%) Azure
3 273 (11.06%) Entra ID
4 136 (5.51%) AWS
5 112 (4.54%) OneDrive
6 52 (2.11%) SaaS
7 51 (2.07%) GCP
8 39 (1.58%) Mimecast
9 32 (1.30%) IaaS
10 31 (1.26%) Google Workspace
11 30 (1.22%) Dynamics 365
12 24 (0.97%) Power Platform
13 23 (0.93%) PaaS
14 21 (0.85%) WhatsApp
15 11 (0.45%) OpenShift
16 10 (0.41%) Azure Sentinel
17 9 (0.36%) Cloud Computing
18 8 (0.32%) Azure DevOps
18 8 (0.32%) Nutanix
18 8 (0.32%) Power Automate
Communications & Networking
1 454 (18.39%) Firewall
2 238 (9.64%) DNS
3 173 (7.01%) Wi-Fi
4 170 (6.89%) DHCP
5 162 (6.56%) VPN
5 162 (6.56%) WAN
6 158 (6.40%) TCP/IP
7 152 (6.16%) LAN
8 135 (5.47%) Wireless
9 127 (5.14%) VoIP
10 121 (4.90%) SAN
11 109 (4.41%) VLAN
12 63 (2.55%) Internet
13 57 (2.31%) Remote Desktop
14 51 (2.07%) Network Security
15 34 (1.38%) Skype
16 33 (1.34%) PBX
17 32 (1.30%) Cisco IOS
18 25 (1.01%) NAS
19 24 (0.97%) Ethernet
Database & Business Intelligence
1 208 (8.42%) SQL Server
2 72 (2.92%) MySQL
3 56 (2.27%) Amazon RDS
4 36 (1.46%) PostgreSQL
5 18 (0.73%) MongoDB
5 18 (0.73%) Relational Database
6 10 (0.41%) DB2
6 10 (0.41%) MariaDB
7 8 (0.32%) Power BI
8 7 (0.28%) Oracle Database
9 5 (0.20%) SQL Server Analysis Services
9 5 (0.20%) SQL Server Reporting Services
10 4 (0.16%) Azure SQL Database
10 4 (0.16%) GIS
10 4 (0.16%) SQL Server Integration Services
11 3 (0.12%) Big Data
11 3 (0.12%) Data Lake
11 3 (0.12%) EDRMS
11 3 (0.12%) RDBMS
12 2 (0.081%) BusinessObjects
Development Applications
1 66 (2.67%) JIRA
2 14 (0.57%) Bitbucket
2 14 (0.57%) Eclipse
3 13 (0.53%) Jenkins
4 11 (0.45%) IBM UrbanCode
5 10 (0.41%) Git
6 9 (0.36%) Visual Studio
7 4 (0.16%) GitLab
8 3 (0.12%) MSI
8 3 (0.12%) Octopus Deploy
8 3 (0.12%) TeamCity
9 2 (0.081%) HP UFT
9 2 (0.081%) Hudson
9 2 (0.081%) IntelliJ
9 2 (0.081%) JMeter
9 2 (0.081%) LoadRunner
9 2 (0.081%) MSTest
9 2 (0.081%) Selenium
9 2 (0.081%) Team Foundation Server
10 1 (0.041%) Gradle
General
1 743 (30.09%) Social Skills
2 271 (10.98%) Finance
3 195 (7.90%) Analytical Skills
4 139 (5.63%) Telecoms
5 122 (4.94%) Organisational Skills
6 107 (4.33%) Manufacturing
7 89 (3.60%) Law
8 54 (2.19%) Documentation Skills
9 52 (2.11%) Retail
10 45 (1.82%) Banking
11 44 (1.78%) Inclusion and Diversity
12 40 (1.62%) Automotive
13 36 (1.46%) Legal
14 32 (1.30%) Pharmaceutical
15 29 (1.17%) Public Sector
16 28 (1.13%) Marketing
17 27 (1.09%) Military
18 22 (0.89%) Electronics
19 20 (0.81%) Games
20 16 (0.65%) Back Office
Libraries, Frameworks & Software Standards
1 55 (2.23%) .NET
2 46 (1.86%) REST
3 44 (1.78%) Web Services
4 38 (1.54%) SOAP
5 33 (1.34%) CSS
6 31 (1.26%) HTML
7 20 (0.81%) XML
8 13 (0.53%) Ajax
8 13 (0.53%) AngularJS
8 13 (0.53%) JDBC
8 13 (0.53%) ODBC
8 13 (0.53%) XHTML
9 11 (0.45%) JSON
10 10 (0.41%) .NET Framework
11 9 (0.36%) ASP.NET
11 9 (0.36%) LAPP Stack
11 9 (0.36%) LDAP
12 8 (0.32%) ADSI
13 7 (0.28%) 802.1X
13 7 (0.28%) XSLT
Miscellaneous
1 215 (8.71%) Driving Licence
2 78 (3.16%) Self-Motivation
3 57 (2.31%) Onboarding
4 55 (2.23%) Replication
5 50 (2.03%) Clustering
6 48 (1.94%) Management Information System
7 45 (1.82%) Data Centre
8 42 (1.70%) Video Conferencing
9 36 (1.46%) Smartphone
10 32 (1.30%) Enterprise Storage
10 32 (1.30%) EPoS
10 32 (1.30%) Fat Client
10 32 (1.30%) Thin Client
11 27 (1.09%) Public Cloud
12 25 (1.01%) CCTV
12 25 (1.01%) Enterprise Software
13 19 (0.77%) Client/Server
13 19 (0.77%) iPad
13 19 (0.77%) iPhone
14 17 (0.69%) Foreign Exchange (FX)
Operating Systems
1 1,302 (52.73%) Windows
2 586 (23.73%) Windows Server
3 396 (16.04%) Windows 10
4 247 (10.00%) Linux
5 133 (5.39%) Mac OS
6 126 (5.10%) Windows Server 2012
7 88 (3.56%) Windows Server 2016
8 81 (3.28%) Windows 7
9 78 (3.16%) Windows Server 2019
10 73 (2.96%) Android
11 67 (2.71%) Apple iOS
12 40 (1.62%) Windows Server 2008
13 39 (1.58%) Unix
14 31 (1.26%) AIX
15 30 (1.22%) Mac OS X
16 19 (0.77%) Windows 8
17 17 (0.69%) CentOS
18 13 (0.53%) Ubuntu
19 11 (0.45%) VMS
20 7 (0.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 495 (20.05%) Problem-Solving
2 494 (20.01%) Customer Service
3 388 (15.71%) ITIL
4 181 (7.33%) Infrastructure Engineering
5 97 (3.93%) Cybersecurity
6 96 (3.89%) Service Delivery
7 92 (3.73%) Service Management
8 90 (3.65%) Continuous Improvement
9 86 (3.48%) Customer Requirements
10 81 (3.28%) Computer Science
11 78 (3.16%) Agile
11 78 (3.16%) Incident Management
12 77 (3.12%) Customer Experience
13 76 (3.08%) Time Management
14 75 (3.04%) Mentoring
15 63 (2.55%) Migration
16 61 (2.47%) Asset Management
17 59 (2.39%) Change Management
18 58 (2.35%) ITSM
19 57 (2.31%) Mobile Device Management
Programming Languages
1 301 (12.19%) SQL
2 166 (6.72%) PowerShell
3 67 (2.71%) C#
4 64 (2.59%) Python
5 61 (2.47%) Java
6 35 (1.42%) VB
7 33 (1.34%) Bash
8 30 (1.22%) JavaScript
9 26 (1.05%) C++
10 24 (0.97%) C
11 21 (0.85%) T-SQL
12 14 (0.57%) Perl
13 13 (0.53%) ActionScript
13 13 (0.53%) PL/SQL
14 11 (0.45%) Groovy
15 8 (0.32%) PHP
16 7 (0.28%) XPath
17 5 (0.20%) VBA
18 4 (0.16%) Shell Script
18 4 (0.16%) VBScript
Qualifications
1 329 (13.33%) Degree
2 171 (6.93%) Microsoft Certification
3 164 (6.64%) Security Cleared
4 88 (3.56%) SC Cleared
5 75 (3.04%) Cisco Certification
6 74 (3.00%) DBS Check
7 71 (2.88%) CCNA
8 54 (2.19%) Computer Science Degree
9 50 (2.03%) ITIL Certification
10 47 (1.90%) MCP
11 44 (1.78%) Azure Certification
12 43 (1.74%) A+ Certification
13 42 (1.70%) DV Cleared
14 37 (1.50%) Network+ Certification
15 34 (1.38%) HNC
15 34 (1.38%) ITIL Foundation Certificate
15 34 (1.38%) MCSE
16 29 (1.17%) Master's Degree
17 22 (0.89%) MBA
18 20 (0.81%) HND
Quality Assurance & Compliance
1 194 (7.86%) SLA
2 52 (2.11%) GDPR
3 19 (0.77%) Cyber Essentials
4 15 (0.61%) PCI DSS
5 14 (0.57%) ISO/IEC 27001
6 7 (0.28%) QA
7 4 (0.16%) Accessibility
8 3 (0.12%) ISO 9001
9 2 (0.081%) ISO 14001
9 2 (0.081%) NIST
10 1 (0.041%) Cyber Essentials PLUS
10 1 (0.041%) GxP
System Software
1 965 (39.08%) Active Directory
2 309 (12.52%) VMware Infrastructure
3 306 (12.39%) Hyper-V
4 84 (3.40%) VMware ESXi
5 48 (1.94%) vSphere
6 37 (1.50%) XenApp
7 29 (1.17%) Virtual Desktop
8 22 (0.89%) Virtual Machines
8 22 (0.89%) XenDesktop
9 19 (0.77%) Firmware
10 17 (0.69%) Terminal Services
11 14 (0.57%) KVM
12 12 (0.49%) Docker
12 12 (0.49%) OpenSSH
13 8 (0.32%) NFS
13 8 (0.32%) VMware Workstation
14 6 (0.24%) Virtual Servers
14 6 (0.24%) VMware NSX
15 4 (0.16%) Citrix Hypervisor
16 2 (0.081%) GPFS
Systems Management
1 286 (11.58%) Microsoft Intune
2 162 (6.56%) SCCM
3 33 (1.34%) vCenter Server
4 31 (1.26%) Jamf Pro
5 19 (0.77%) Backup Exec
5 19 (0.77%) NetBackup
6 18 (0.73%) Terraform
7 15 (0.61%) Cisco CUCM
8 14 (0.57%) Ansible
9 13 (0.53%) ServiceCenter
9 13 (0.53%) WMI
10 12 (0.49%) IBM BigFix
10 12 (0.49%) PowerCLI
10 12 (0.49%) Progress Chef
11 11 (0.45%) Autotask
12 10 (0.41%) Failover Clustering
12 10 (0.41%) SCOM
13 8 (0.32%) Kubernetes
13 8 (0.32%) Microsoft Clustering
13 8 (0.32%) Microsoft Data Protection Manager
Vendors
1 1,089 (44.11%) Microsoft
2 438 (17.74%) VMware
3 212 (8.59%) Cisco
4 192 (7.78%) Citrix
5 132 (5.35%) Apple
6 115 (4.66%) Veeam
7 101 (4.09%) HP
8 75 (3.04%) Dell
9 69 (2.79%) Google
10 66 (2.67%) Sophos
11 65 (2.63%) Oracle
12 47 (1.90%) Meraki
13 46 (1.86%) IBM
14 41 (1.66%) ServiceNow
15 34 (1.38%) Fortinet
15 34 (1.38%) Palo Alto
16 32 (1.30%) Draytek
17 30 (1.22%) ConnectWise
18 26 (1.05%) Aruba
18 26 (1.05%) SolarWinds