Desktop Support Jobs in England

Desktop Support
UK > England

The median Desktop Support salary in England is £32,875 per year, according to job vacancies posted during the 6 months leading to 31 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 467 585 540
Rank change year-on-year +118 -45 +162
Permanent jobs requiring a Desktop Support 218 275 410
As % of all permanent jobs advertised in England 0.44% 0.31% 0.48%
As % of the Job Titles category 0.49% 0.32% 0.53%
Number of salaries quoted 186 230 342
10th Percentile £25,500 £25,760 £25,025
25th Percentile £28,500 £28,000 £26,250
Median annual salary (50th Percentile) £32,875 £32,500 £31,500
Median % change year-on-year +1.15% +3.17% -5.26%
75th Percentile £42,875 £39,750 £38,563
90th Percentile £51,250 £51,150 £48,625
UK median annual salary £32,750 £32,500 £31,250
% change year-on-year +0.77% +4.00% -5.30%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,774 85,031 77,815
% of permanent jobs with a recognized job title 90.79% 94.67% 91.36%
Number of salaries quoted 23,692 62,917 50,230
10th Percentile £29,000 £28,500 £32,750
25th Percentile £41,000 £38,066 £45,000
Median annual salary (50th Percentile) £56,000 £52,500 £60,567
Median % change year-on-year +6.67% -13.32% +0.95%
75th Percentile £75,000 £71,250 £81,250
90th Percentile £96,250 £90,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

Desktop Support
Job Vacancy Trend in England

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Desktop Support in England

Desktop Support
Salary Trend in England

3-month moving average salary quoted in jobs citing Desktop Support in England.

Salary trend for Desktop Support in England

Desktop Support
Salary Histogram in England

Salary distribution for jobs citing Desktop Support in England over the 6 months to 31 May 2025.

Salary histogram for Desktop Support in England

Desktop Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the England region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +81 89 £45,000 +9.09% 37
North of England +64 55 £30,000 +7.14% 8
Yorkshire +97 48 £30,000 -7.69% 2
South East +74 40 £29,500 -1.67% 3
South West +85 15 £31,000 +5.84% 17
East of England +42 11 £22,500 -7.18% 4
Midlands +45 9 £32,750 +0.77% 2
East Midlands +33 8 £32,750 +5.65%
North West -13 7 £24,500 -9.26% 6
West Midlands +46 1 £33,000 +1.54% 2
Desktop Support
UK

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 31 May 2025, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Desktop Support in the job title.

1 155 (71.10%) Windows
2 123 (56.42%) Active Directory
3 122 (55.96%) Microsoft
4 111 (50.92%) Microsoft 365
5 86 (39.45%) Social Skills
6 79 (36.24%) ITIL
7 77 (35.32%) Customer Service
8 68 (31.19%) SLA
9 52 (23.85%) Windows 10
10 50 (22.94%) Microsoft Office
11 49 (22.48%) Problem-Solving
12 46 (21.10%) Degree
13 43 (19.72%) Windows Server
14 42 (19.27%) Microsoft Intune
14 42 (19.27%) Cisco
15 40 (18.35%) Android
16 37 (16.97%) Microsoft Exchange
17 35 (16.06%) Entra ID
18 32 (14.68%) SCCM
18 32 (14.68%) Azure
19 27 (12.39%) Cisco IOS
20 25 (11.47%) Driving Licence
20 25 (11.47%) Citrix
21 24 (11.01%) Structured Cabling
22 23 (10.55%) DNS
22 23 (10.55%) DHCP
23 19 (8.72%) Apple
24 18 (8.26%) ITSM
25 17 (7.80%) Incident Management
26 16 (7.34%) Video Conferencing

Desktop Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (16.97%) Microsoft Exchange
2 12 (5.50%) SharePoint
Applications
1 50 (22.94%) Microsoft Office
2 12 (5.50%) Microsoft Excel
3 8 (3.67%) Chatbot
4 4 (1.83%) Microsoft PowerPoint
5 2 (0.92%) Acrobat
6 1 (0.46%) Adobe Creative Suite
Business Applications
1 6 (2.75%) Remedy ITSM
2 1 (0.46%) Carpe Diem
2 1 (0.46%) Eikon
2 1 (0.46%) Elite 3E
Cloud Services
1 111 (50.92%) Microsoft 365
2 35 (16.06%) Entra ID
3 32 (14.68%) Azure
4 10 (4.59%) OneDrive
5 9 (4.13%) Mimecast
6 3 (1.38%) AWS
6 3 (1.38%) Power Platform
7 2 (0.92%) SaaS
8 1 (0.46%) Cloud Computing
8 1 (0.46%) Google Workspace
Communications & Networking
1 27 (12.39%) Cisco IOS
2 24 (11.01%) Structured Cabling
3 23 (10.55%) DHCP
3 23 (10.55%) DNS
4 16 (7.34%) VLAN
5 15 (6.88%) TCP/IP
6 10 (4.59%) LAN
6 10 (4.59%) WAN
7 9 (4.13%) PBX
8 8 (3.67%) VPN
8 8 (3.67%) Wi-Fi
8 8 (3.67%) Wireless
9 7 (3.21%) Firewall
10 4 (1.83%) FTP
10 4 (1.83%) IPv4
10 4 (1.83%) NAS
10 4 (1.83%) Remote Desktop
10 4 (1.83%) SAN
10 4 (1.83%) SMTP
11 2 (0.92%) Ethernet
Database & Business Intelligence
1 2 (0.92%) SQL Server
Development Applications
1 1 (0.46%) JIRA
General
1 86 (39.45%) Social Skills
2 16 (7.34%) Finance
3 13 (5.96%) Banking
4 12 (5.50%) Retail
5 10 (4.59%) Analytical Skills
6 7 (3.21%) Back Office
6 7 (3.21%) Front Office
6 7 (3.21%) Inclusion and Diversity
7 6 (2.75%) Investment Banking
7 6 (2.75%) Law
8 5 (2.29%) Electronics
9 4 (1.83%) Legal
10 3 (1.38%) Games
10 3 (1.38%) Manufacturing
10 3 (1.38%) Organisational Skills
11 2 (0.92%) Advertising
11 2 (0.92%) Telecoms
12 1 (0.46%) Aerospace
12 1 (0.46%) Automotive
12 1 (0.46%) Billing
Miscellaneous
1 25 (11.47%) Driving Licence
2 16 (7.34%) Video Conferencing
3 9 (4.13%) Self-Motivation
4 8 (3.67%) Onboarding
5 7 (3.21%) iPhone
5 7 (3.21%) Management Information System
6 6 (2.75%) CCTV
7 5 (2.29%) Blackberry
7 5 (2.29%) Data Centre
8 4 (1.83%) Fat Client
8 4 (1.83%) Thin Client
9 2 (0.92%) CMDB
9 2 (0.92%) Handset
9 2 (0.92%) iPad
9 2 (0.92%) Mobile App
10 1 (0.46%) Data Protection Act
10 1 (0.46%) Enterprise Software
10 1 (0.46%) Hedge funds
10 1 (0.46%) Smartphone
Operating Systems
1 155 (71.10%) Windows
2 52 (23.85%) Windows 10
3 43 (19.72%) Windows Server
4 40 (18.35%) Android
5 8 (3.67%) Windows Server 2016
6 7 (3.21%) Windows Server 2019
7 6 (2.75%) Mac OS
7 6 (2.75%) Mac OS X
8 5 (2.29%) Apple iOS
9 2 (0.92%) Windows Server 2012
10 1 (0.46%) Linux
10 1 (0.46%) Windows 7
10 1 (0.46%) Windows 8
Processes & Methodologies
1 79 (36.24%) ITIL
2 77 (35.32%) Customer Service
3 49 (22.48%) Problem-Solving
4 18 (8.26%) ITSM
5 17 (7.80%) Incident Management
6 15 (6.88%) Inventory Management
6 15 (6.88%) People Management
7 12 (5.50%) Continuous Improvement
7 12 (5.50%) Cybersecurity
7 12 (5.50%) Time Management
8 10 (4.59%) Customer Experience
8 10 (4.59%) Mobile Device Management
8 10 (4.59%) Preventative Maintenance
8 10 (4.59%) Software Deployment
8 10 (4.59%) Ticket Management
9 9 (4.13%) Patch Management
9 9 (4.13%) Vulnerability Management
10 8 (3.67%) Artificial Intelligence
10 8 (3.67%) Change Management
10 8 (3.67%) Service Delivery
Programming Languages
1 6 (2.75%) PowerShell
2 1 (0.46%) Python
Qualifications
1 46 (21.10%) Degree
2 11 (5.05%) ITIL Foundation Certificate
3 10 (4.59%) Security Cleared
4 9 (4.13%) SC Cleared
5 7 (3.21%) CTC Cleared
6 5 (2.29%) A+ Certification
6 5 (2.29%) Network+ Certification
7 4 (1.83%) CCNA
7 4 (1.83%) Cisco Certification
7 4 (1.83%) Microsoft Certification
8 2 (0.92%) Computer Science Degree
8 2 (0.92%) ITIL Certification
9 1 (0.46%) Dell Certification
9 1 (0.46%) HND
Quality Assurance & Compliance
1 68 (31.19%) SLA
2 3 (1.38%) GDPR
3 1 (0.46%) Cyber Essentials
System Software
1 123 (56.42%) Active Directory
2 4 (1.83%) Hyper-V
2 4 (1.83%) VMware ESXi
2 4 (1.83%) XenApp
3 3 (1.38%) Virtual Desktop
4 1 (0.46%) BitLocker
4 1 (0.46%) Firmware
4 1 (0.46%) Virtual Machines
Systems Management
1 42 (19.27%) Microsoft Intune
2 32 (14.68%) SCCM
3 5 (2.29%) AirWatch
4 4 (1.83%) WSUS
5 1 (0.46%) Backup Exec
Vendors
1 122 (55.96%) Microsoft
2 42 (19.27%) Cisco
3 25 (11.47%) Citrix
4 19 (8.72%) Apple
5 14 (6.42%) ServiceNow
6 7 (3.21%) MobileIron
7 6 (2.75%) Google
7 6 (2.75%) Remedy
7 6 (2.75%) Riverbed
7 6 (2.75%) SAP
7 6 (2.75%) Trend Micro
8 4 (1.83%) Meraki
8 4 (1.83%) Polycom
8 4 (1.83%) Veeam
9 3 (1.38%) Adobe
10 2 (0.92%) Bloomberg
10 2 (0.92%) HP
10 2 (0.92%) Qualys
10 2 (0.92%) Salesforce
10 2 (0.92%) Zoho