Period
to

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 12 August 2022 with a comparison to the same period in the previous 2 years.

ITIL (Information Technology Infrastructure Library)
England > East of England
6 months to
12 Aug 2022
Same period 2021 Same period 2020
Rank 23 24 27
Rank change year-on-year +1 +3 -2
Permanent jobs citing ITIL 591 343 214
As % of all permanent jobs advertised in the East of England 8.47% 7.09% 7.67%
As % of the Processes & Methodologies category 9.04% 7.80% 8.49%
Number of salaries quoted 403 272 160
10th Percentile £29,750 £25,030 £25,750
25th Percentile £36,250 £30,000 £29,563
Median annual salary (50th Percentile) £50,000 £41,000 £42,000
Median % change year-on-year +21.95% -2.38% -1.18%
75th Percentile £60,000 £56,250 £50,601
90th Percentile £72,500 £65,000 £67,500
England median annual salary £50,000 £45,000 £50,000
% change year-on-year +11.11% -10.00% +11.11%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 6,541 4,399 2,520
As % of all permanent IT jobs advertised in the East of England 93.74% 90.89% 90.35%
Number of salaries quoted 2,786 2,535 1,941
10th Percentile £29,000 £28,500 £28,750
25th Percentile £38,750 £36,250 £36,250
Median annual salary (50th Percentile) £52,500 £50,000 £47,500
Median % change year-on-year +5.00% +5.26% -5.00%
75th Percentile £67,500 £63,750 £62,500
90th Percentile £80,000 £77,500 £81,250
England median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% +4.76%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 12 August 2022.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 12 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +11 243 £50,000 +23.46% 27
Hertfordshire +7 169 £57,500 +15.00% 22
Essex -20 83 £43,500 -2.25% 8
Bedfordshire -5 69 £47,616 +10.73% 10
Suffolk -7 12 £50,000 +53.85% 8
Norfolk +4 10 £37,000 -11.90% 2
East Anglia - 3 £47,500 - 2
ITIL
England

For the 6 months to 12 August 2022, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 286 (48.39%) Social Skills
2 263 (44.50%) Microsoft
3 228 (38.58%) Azure
4 201 (34.01%) Windows
5 198 (33.50%) SLA
6 191 (32.32%) Service Delivery
7 176 (29.78%) Active Directory
8 160 (27.07%) Incident Management
9 147 (24.87%) Problem-Solving
10 146 (24.70%) Microsoft 365
11 140 (23.69%) Change Management
12 126 (21.32%) Security Cleared
13 115 (19.46%) Windows Server
14 114 (19.29%) AWS
14 114 (19.29%) Service Management
15 112 (18.95%) Degree
16 110 (18.61%) VMware
16 110 (18.61%) Cisco
17 108 (18.27%) DNS
18 99 (16.75%) SC Cleared
18 99 (16.75%) Analytical Skills
19 98 (16.58%) Firewall
20 92 (15.57%) VMware Infrastructure
21 88 (14.89%) SQL
22 87 (14.72%) Windows Server 2012
23 85 (14.38%) Finance
24 84 (14.21%) DHCP
24 84 (14.21%) PowerShell
24 84 (14.21%) Azure Active Directory
25 80 (13.54%) Data Centre

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (5.92%) MS Exchange
2 30 (5.08%) SharePoint
3 24 (4.06%) Exchange Server 2013
4 23 (3.89%) Skype for Business
5 8 (1.35%) Apache
6 5 (0.85%) IIS
6 5 (0.85%) Tomcat
7 4 (0.68%) OpenStack
8 2 (0.34%) Exchange Server 2007
8 2 (0.34%) Exchange Server 2010
9 1 (0.17%) ArcGIS
9 1 (0.17%) JBoss
9 1 (0.17%) SugarCRM
Applications
1 47 (7.95%) Microsoft Office
2 30 (5.08%) Microsoft Excel
3 9 (1.52%) Microsoft PowerPoint
4 8 (1.35%) MS Visio
5 7 (1.18%) Microsoft Project
Business Applications
1 21 (3.55%) Payment Gateway
2 15 (2.54%) Dynamics CRM
3 3 (0.51%) assyst
3 3 (0.51%) Remedy ITSM
4 1 (0.17%) Dynamics AX
4 1 (0.17%) Dynamics NAV
4 1 (0.17%) NetSuite
4 1 (0.17%) Sage X3
4 1 (0.17%) SAP CRM
Cloud Services
1 228 (38.58%) Azure
2 146 (24.70%) Microsoft 365
3 114 (19.29%) AWS
4 84 (14.21%) Azure Active Directory
5 62 (10.49%) PaaS
6 52 (8.80%) IaaS
7 34 (5.75%) SaaS
8 31 (5.25%) Power Platform
9 26 (4.40%) Dynamics 365
10 25 (4.23%) Azure Logic Apps
11 23 (3.89%) Azure Event Grid
12 16 (2.71%) OneDrive
13 8 (1.35%) Amazon EC2
13 8 (1.35%) Amazon S3
13 8 (1.35%) AWS Elastic Beanstalk
13 8 (1.35%) AWS Lambda
13 8 (1.35%) Azure Cosmos DB
13 8 (1.35%) Route 53
13 8 (1.35%) Virtual Private Cloud
14 7 (1.18%) Serverless
Communications & Networking
1 108 (18.27%) DNS
2 98 (16.58%) Firewall
3 84 (14.21%) DHCP
4 56 (9.48%) NetScaler
5 46 (7.78%) Wireless
6 44 (7.45%) WAN
7 37 (6.26%) SD-WAN
7 37 (6.26%) TCP/IP
8 36 (6.09%) LAN
8 36 (6.09%) SAN
9 34 (5.75%) Cisco ASA
10 33 (5.58%) Cisco Firepower
11 31 (5.25%) Cisco Nexus
11 31 (5.25%) Skype
12 27 (4.57%) Remote Desktop
13 26 (4.40%) Fibre Channel
14 25 (4.23%) Cisco Wireless
15 19 (3.21%) Network Security
16 16 (2.71%) VPN
17 15 (2.54%) Internet
Database & Business Intelligence
1 79 (13.37%) SQL Server
2 29 (4.91%) Oracle Database
3 23 (3.89%) Oracle Database 12c
4 13 (2.20%) Amazon RDS
5 12 (2.03%) GIS
6 11 (1.86%) MySQL
6 11 (1.86%) SQL Server Reporting Services
7 10 (1.69%) Relational Database
8 9 (1.52%) SQL Server Integration Services
9 8 (1.35%) BigQuery
9 8 (1.35%) Looker
9 8 (1.35%) Tableau
10 7 (1.18%) Power BI
10 7 (1.18%) SQL Server Analysis Services
11 5 (0.85%) NoSQL
12 4 (0.68%) Big Data
13 3 (0.51%) PostgreSQL
13 3 (0.51%) RDBMS
14 2 (0.34%) MongoDB
15 1 (0.17%) Oracle Database 10g
Development Applications
1 14 (2.37%) JIRA
2 5 (0.85%) Git (software)
3 4 (0.68%) GitLab
4 2 (0.34%) Postman
4 2 (0.34%) Visual Studio
4 2 (0.34%) VSS/SourceSafe
5 1 (0.17%) Bitbucket
5 1 (0.17%) Jenkins
5 1 (0.17%) JMeter
5 1 (0.17%) Mercurial
5 1 (0.17%) Selenium
5 1 (0.17%) Serenity BDD
General
1 286 (48.39%) Social Skills
2 99 (16.75%) Analytical Skills
3 85 (14.38%) Finance
4 29 (4.91%) Organisational Skills
5 28 (4.74%) Telecoms
6 22 (3.72%) Law
6 22 (3.72%) Public Sector
7 20 (3.38%) Influencing Skills
8 19 (3.21%) Documentation Skills
9 18 (3.05%) Pharmaceutical
10 17 (2.88%) Banking
11 15 (2.54%) Aerospace
11 15 (2.54%) Legal
11 15 (2.54%) Presentation Skills
12 13 (2.20%) Retail
13 10 (1.69%) Advertising
14 7 (1.18%) Back Office
15 6 (1.02%) Games
15 6 (1.02%) Marketing
16 5 (0.85%) Manufacturing
Job Titles
1 76 (12.86%) 3rd Line Engineer
2 68 (11.51%) Analyst
3 58 (9.81%) Network Engineer
4 53 (8.97%) Infrastructure Engineer
5 44 (7.45%) NOC Engineer
6 42 (7.11%) Applications Engineer
7 39 (6.60%) Cloud Engineer
8 35 (5.92%) Support Analyst
9 31 (5.25%) Service Manager
10 28 (4.74%) 2nd Line Engineer
11 27 (4.57%) Team Leader
12 26 (4.40%) 3rd Line Infrastructure Engineer
12 26 (4.40%) DBA
12 26 (4.40%) Delivery Manager
12 26 (4.40%) Support Engineer
13 25 (4.23%) Product Manager
14 24 (4.06%) Oracle DBA
15 23 (3.89%) Applications Support
15 23 (3.89%) Incident Manager
16 22 (3.72%) Windows Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 16 (2.71%) Oracle GoldenGate
2 10 (1.69%) Middleware
3 6 (1.02%) .NET
4 5 (0.85%) Web Services
5 4 (0.68%) Elastic Stack
5 4 (0.68%) Velocity
5 4 (0.68%) WS-I
6 3 (0.51%) LDAP
7 2 (0.34%) Java RMI
7 2 (0.34%) OAuth
7 2 (0.34%) OAuth2
7 2 (0.34%) OpenID
7 2 (0.34%) SAML
8 1 (0.17%) .NET Framework
8 1 (0.17%) ASP.NET
8 1 (0.17%) REST
8 1 (0.17%) Software Packaging
8 1 (0.17%) Tapestry
Miscellaneous
1 80 (13.54%) Data Centre
2 63 (10.66%) Replication
3 49 (8.29%) Management Information System
4 43 (7.28%) PKI
5 32 (5.41%) Self-Motivation
6 29 (4.91%) Clustering
7 28 (4.74%) Virtual Team
8 17 (2.88%) EMC VNX
9 13 (2.20%) Cyberthreat
9 13 (2.20%) NHS
9 13 (2.20%) Public Cloud
10 12 (2.03%) Enterprise Software
11 11 (1.86%) Driving Licence
11 11 (1.86%) User Experience
12 10 (1.69%) Analytical Mindset
12 10 (1.69%) Biotechnology
12 10 (1.69%) Security Operations Centre
13 8 (1.35%) Distributed Denial-of-Service
14 7 (1.18%) Cyberattack
14 7 (1.18%) Enterprise Storage
Operating Systems
1 201 (34.01%) Windows
2 115 (19.46%) Windows Server
3 87 (14.72%) Windows Server 2012
4 64 (10.83%) Linux
5 50 (8.46%) Windows Server 2016
6 27 (4.57%) Unix
7 25 (4.23%) Windows Server 2008
8 19 (3.21%) Windows Server 2019
9 16 (2.71%) Solaris
10 14 (2.37%) Windows 10
11 11 (1.86%) Ubuntu
12 6 (1.02%) CentOS
12 6 (1.02%) Red Hat Enterprise Linux
13 5 (0.85%) Android
13 5 (0.85%) Debian
13 5 (0.85%) SUSE
14 3 (0.51%) Mac OS X
14 3 (0.51%) Windows 7
15 2 (0.34%) Mac OS
16 1 (0.17%) Windows XP
Processes & Methodologies
1 191 (32.32%) Service Delivery
2 160 (27.07%) Incident Management
3 147 (24.87%) Problem-Solving
4 140 (23.69%) Change Management
5 114 (19.29%) Service Management
6 76 (12.86%) Agile
7 71 (12.01%) Problem Management
8 62 (10.49%) Continuous Improvement
9 60 (10.15%) Infrastructure Engineering
10 56 (9.48%) Identity Management
11 54 (9.14%) Service Design
12 48 (8.12%) Project Management
13 46 (7.78%) Migration
14 39 (6.60%) Line Management
15 38 (6.43%) DevOps
16 37 (6.26%) Mentoring
17 36 (6.09%) ITSM
18 35 (5.92%) IT Strategy
18 35 (5.92%) PRINCE2
19 31 (5.25%) Computer Science
Programming Languages
1 88 (14.89%) SQL
2 84 (14.21%) PowerShell
3 27 (4.57%) Python
4 23 (3.89%) PL/SQL
5 18 (3.05%) Shell Script
6 11 (1.86%) Java
7 10 (1.69%) Bash
8 9 (1.52%) T-SQL
9 3 (0.51%) C
9 3 (0.51%) C#
9 3 (0.51%) Go
10 2 (0.34%) AWK
10 2 (0.34%) Perl
10 2 (0.34%) Scala
10 2 (0.34%) sed
10 2 (0.34%) VBA
10 2 (0.34%) VBScript
11 1 (0.17%) AppleScript
11 1 (0.17%) COBOL
11 1 (0.17%) Ruby
Qualifications
1 126 (21.32%) Security Cleared
2 112 (18.95%) Degree
3 99 (16.75%) SC Cleared
4 80 (13.54%) Microsoft Certification
5 69 (11.68%) MCSE
6 58 (9.81%) Cisco Certification
7 55 (9.31%) ITIL Foundation Certificate
8 53 (8.97%) ITIL Certification
9 38 (6.43%) CCNA
10 33 (5.58%) Computer Science Degree
11 31 (5.25%) CCNP
12 29 (4.91%) MCSA
13 27 (4.57%) VMware Certified Professional (VCP)
14 21 (3.55%) Citrix Certification
15 19 (3.21%) PMI Certification
16 17 (2.88%) CISSP
17 16 (2.71%) PMP
18 15 (2.54%) CCA
19 13 (2.20%) MCITP
20 11 (1.86%) DV Cleared
Quality Assurance & Compliance
1 198 (33.50%) SLA
2 46 (7.78%) QA
3 26 (4.40%) ISO/IEC 27001
4 22 (3.72%) Sarbanes-Oxley
5 19 (3.21%) PCI DSS
6 10 (1.69%) Cyber Essentials
6 10 (1.69%) GDPR
7 8 (1.35%) Cyber Essentials PLUS
8 6 (1.02%) NIST
8 6 (1.02%) PMO
9 4 (0.68%) COBIT
10 3 (0.51%) ISO 9001
11 2 (0.34%) GxP
11 2 (0.34%) ISO/IEC 20000
11 2 (0.34%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 2 (0.34%) SOC 2
12 1 (0.17%) Data Quality
12 1 (0.17%) GRC
12 1 (0.17%) NCSC
12 1 (0.17%) P3O
System Software
1 176 (29.78%) Active Directory
2 92 (15.57%) VMware Infrastructure
3 57 (9.64%) vSphere
4 51 (8.63%) Hyper-V
5 44 (7.45%) VMware ESXi
6 36 (6.09%) Terminal Services
7 27 (4.57%) XenDesktop
8 21 (3.55%) Citrix Hypervisor
9 20 (3.38%) XenApp
10 16 (2.71%) Oracle RAC
11 13 (2.20%) Virtual Machines
12 10 (1.69%) Firmware
12 10 (1.69%) Virtual Desktop
12 10 (1.69%) Virtual Servers
13 9 (1.52%) VMware Workstation
14 7 (1.18%) Microsoft Virtual Server
15 5 (0.85%) Docker
15 5 (0.85%) NFS
16 3 (0.51%) Samba
17 2 (0.34%) DFS Replication
Systems Management
1 74 (12.52%) SCCM
2 32 (5.41%) Microsoft Intune
2 32 (5.41%) SCOM
3 28 (4.74%) Active Directory Federation Services
4 23 (3.89%) Oracle RMAN
5 22 (3.72%) Microsoft Clustering
6 20 (3.38%) FortiGate
6 20 (3.38%) vCenter Server
7 19 (3.21%) SCVMM
8 17 (2.88%) SCOrch
9 16 (2.71%) Ansible
9 16 (2.71%) Data Guard
9 16 (2.71%) Enterprise Manager Cloud Control
10 14 (2.37%) Norton AntiVirus
11 11 (1.86%) Terraform
11 11 (1.86%) WSUS
12 9 (1.52%) Backup Exec
12 9 (1.52%) N-central
13 7 (1.18%) CSIRT
13 7 (1.18%) Failover Clustering
Vendors
1 263 (44.50%) Microsoft
2 110 (18.61%) Cisco
2 110 (18.61%) VMware
3 56 (9.48%) Citrix
4 55 (9.31%) Palo Alto
5 54 (9.14%) F5
6 51 (8.63%) CheckPoint
6 51 (8.63%) HP
6 51 (8.63%) Oracle
7 50 (8.46%) Fortinet
8 32 (5.41%) FIS
9 26 (4.40%) Brocade
10 24 (4.06%) Veeam
11 23 (3.89%) ServiceNow
12 20 (3.38%) 3PAR
13 19 (3.21%) Ivanti
14 17 (2.88%) EMC
14 17 (2.88%) jetNEXUS
14 17 (2.88%) Rackspace
15 16 (2.71%) Red Hat