ITIL Jobs in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 71 34 45
Rank change year-on-year -37 +11 -14
Permanent jobs citing ITIL 134 316 291
As % of all permanent jobs advertised in the East of England 4.03% 4.93% 5.83%
As % of the Processes & Methodologies category 4.28% 6.25% 6.15%
Number of salaries quoted 97 244 196
10th Percentile £27,250 £26,075 £26,000
25th Percentile £28,750 £29,000 £32,500
Median annual salary (50th Percentile) £37,000 £37,500 £50,000
Median % change year-on-year -1.33% -25.00% -
75th Percentile £45,250 £52,500 £60,000
90th Percentile £53,650 £57,500 £67,500
England median annual salary £50,000 £48,000 £47,500
% change year-on-year +4.17% +1.05% -

All Process and Methodology Skills
East of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,129 5,057 4,728
As % of all permanent jobs advertised in the East of England 94.19% 78.83% 94.67%
Number of salaries quoted 1,419 3,787 2,069
10th Percentile £27,750 £26,000 £26,750
25th Percentile £36,000 £32,500 £38,000
Median annual salary (50th Percentile) £50,000 £50,000 £55,000
Median % change year-on-year - -9.09% +10.00%
75th Percentile £66,200 £65,000 £67,500
90th Percentile £75,000 £77,500 £80,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 30 May 2025.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +14 42 £32,500 +8.33% 68
Hertfordshire -12 42 £42,085 -0.98% 97
Cambridgeshire 0 19 £42,000 +20.00% 48
Bedfordshire -8 17 £32,500 +1.56% 45
Norfolk -18 8 £32,533 -27.70% 22
Suffolk -40 6 £29,750 -5.56% 20
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (20.90%) SharePoint
2 10 (7.46%) IIS
2 10 (7.46%) Microsoft Exchange
3 3 (2.24%) Apache
Applications
1 11 (8.21%) Microsoft Office
2 3 (2.24%) Microsoft Excel
3 1 (0.75%) Microsoft Project
Business Applications
1 1 (0.75%) Dynamics AX
1 1 (0.75%) Dynamics CRM
1 1 (0.75%) Dynamics GP
1 1 (0.75%) Dynamics NAV
1 1 (0.75%) iTrent
1 1 (0.75%) NetSuite
1 1 (0.75%) Oracle ERP
1 1 (0.75%) Remedy ITSM
Cloud Services
1 60 (44.78%) Microsoft 365
2 57 (42.54%) Azure
3 40 (29.85%) Entra ID
4 11 (8.21%) OneDrive
4 11 (8.21%) Power Platform
5 7 (5.22%) AWS
5 7 (5.22%) PaaS
5 7 (5.22%) SaaS
6 6 (4.48%) IaaS
6 6 (4.48%) Nutanix
7 5 (3.73%) Mimecast
8 4 (2.99%) Rubrik
9 3 (2.24%) Power Automate
9 3 (2.24%) PowerApps
10 2 (1.49%) Azure Monitor
10 2 (1.49%) Cloud Computing
10 2 (1.49%) Copilot Studio
10 2 (1.49%) Google Workspace
11 1 (0.75%) Azure AI
11 1 (0.75%) Azure Logic Apps
Communications & Networking
1 19 (14.18%) Firewall
2 15 (11.19%) WAN
3 12 (8.96%) VPN
4 11 (8.21%) LAN
5 10 (7.46%) VoIP
6 9 (6.72%) DNS
6 9 (6.72%) VLAN
7 7 (5.22%) FTP
8 6 (4.48%) DHCP
9 5 (3.73%) Unified Communications
10 4 (2.99%) SD-WAN
11 3 (2.24%) BGP
11 3 (2.24%) EIGRP
11 3 (2.24%) Network Security
11 3 (2.24%) OSPF
11 3 (2.24%) Spanning Tree
11 3 (2.24%) Wi-Fi
11 3 (2.24%) Wireless
11 3 (2.24%) Wireshark
12 2 (1.49%) TCP/IP
Database & Business Intelligence
1 11 (8.21%) Power BI
2 9 (6.72%) SQL Server
3 1 (0.75%) Big Data
3 1 (0.75%) BusinessObjects
3 1 (0.75%) Data Lake
3 1 (0.75%) GIS
3 1 (0.75%) MySQL
3 1 (0.75%) Relational Database
3 1 (0.75%) SQL Server Reporting Services
Development Applications
1 10 (7.46%) JIRA
2 7 (5.22%) SQL Server Management Studio (SSMS)
3 1 (0.75%) Git
General
1 70 (52.24%) Social Skills
2 15 (11.19%) Local Government
3 13 (9.70%) Analytical Skills
4 8 (5.97%) Finance
5 6 (4.48%) Legal
5 6 (4.48%) Organisational Skills
6 4 (2.99%) Law
7 2 (1.49%) Inclusion and Diversity
7 2 (1.49%) Public Sector
8 1 (0.75%) Aerospace
8 1 (0.75%) Aviation
8 1 (0.75%) Back Office
8 1 (0.75%) Documentation Skills
8 1 (0.75%) Presentation Skills
Job Titles
1 24 (17.91%) Support Engineer
2 20 (14.93%) IT Support
3 17 (12.69%) Technology Specialist
4 16 (11.94%) 2nd Line Support
5 15 (11.19%) Analyst
5 15 (11.19%) Senior
6 10 (7.46%) IT Engineer
6 10 (7.46%) IT Support Engineer
6 10 (7.46%) Lead
7 8 (5.97%) 1st Line Support
7 8 (5.97%) Administrator
7 8 (5.97%) Applications Support
7 8 (5.97%) Support Team Leader
7 8 (5.97%) Team Leader
8 7 (5.22%) 1st/2nd Line Support
8 7 (5.22%) Applications Engineer
8 7 (5.22%) Applications Support Engineer
8 7 (5.22%) Senior Applications Engineer
8 7 (5.22%) Senior Applications Support
8 7 (5.22%) Senior Support Engineer
Libraries, Frameworks & Software Standards
1 2 (1.49%) Web Services
2 1 (0.75%) AngularJS
2 1 (0.75%) CSS
2 1 (0.75%) HTML
2 1 (0.75%) JSON
2 1 (0.75%) React
2 1 (0.75%) Restlet
2 1 (0.75%) ServiceStack
2 1 (0.75%) XML
Miscellaneous
1 18 (13.43%) NHS
2 12 (8.96%) Management Information System
3 9 (6.72%) Driving Licence
4 5 (3.73%) Self-Motivation
4 5 (3.73%) Social Media
5 4 (2.99%) Enterprise Cloud
6 3 (2.24%) Enterprise Software
6 3 (2.24%) Onboarding
7 2 (1.49%) Blackberry
7 2 (1.49%) iPad
7 2 (1.49%) iPhone
7 2 (1.49%) iSeries
7 2 (1.49%) Product Ownership
8 1 (0.75%) CCTV
8 1 (0.75%) Client/Server
8 1 (0.75%) IoT
8 1 (0.75%) Mobile App
8 1 (0.75%) PKI
8 1 (0.75%) PMI
8 1 (0.75%) Video Conferencing
Operating Systems
1 65 (48.51%) Windows
2 28 (20.90%) Windows Server
3 12 (8.96%) Windows 10
4 8 (5.97%) Linux
4 8 (5.97%) Mac OS
4 8 (5.97%) Windows Server 2019
5 6 (4.48%) Android
6 4 (2.99%) Windows Server 2016
7 3 (2.24%) Apple iOS
7 3 (2.24%) Windows Server 2012
8 1 (0.75%) SUSE
Processes & Methodologies
1 49 (36.57%) Problem-Solving
2 40 (29.85%) Customer Service
3 28 (20.90%) ITSM
4 27 (20.15%) Service Delivery
5 22 (16.42%) Continuous Improvement
5 22 (16.42%) Service Management
6 17 (12.69%) Identity Management
7 15 (11.19%) Data Protection
7 15 (11.19%) Mentoring
8 13 (9.70%) Project Management
9 12 (8.96%) Cybersecurity
10 11 (8.21%) Agile
10 11 (8.21%) Customer Experience
11 10 (7.46%) Change Management
11 10 (7.46%) Information Security
11 10 (7.46%) Time Management
12 9 (6.72%) Business Intelligence
12 9 (6.72%) PRINCE2
12 9 (6.72%) Process Improvement
12 9 (6.72%) Risk Management
Programming Languages
1 22 (16.42%) PowerShell
2 12 (8.96%) SQL
3 7 (5.22%) T-SQL
4 2 (1.49%) JavaScript
5 1 (0.75%) Bicep
5 1 (0.75%) PL/SQL
Qualifications
1 49 (36.57%) Degree
2 24 (17.91%) DBS Check
3 22 (16.42%) Microsoft Certification
4 9 (6.72%) A+ Certification
5 8 (5.97%) ITIL Foundation Certificate
6 5 (3.73%) Security Cleared
7 4 (2.99%) Azure Certification
7 4 (2.99%) CEH
7 4 (2.99%) CISM
7 4 (2.99%) CISSP
7 4 (2.99%) CREST Certified
7 4 (2.99%) GIAC
8 3 (2.24%) AWS Certification
8 3 (2.24%) AWS Certified Solutions Architect
8 3 (2.24%) ISSAP
8 3 (2.24%) SC Cleared
9 2 (1.49%) Computer Science Degree
9 2 (1.49%) IIBA
9 2 (1.49%) Network+ Certification
9 2 (1.49%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 15 (11.19%) SLA
2 9 (6.72%) Cyber Essentials
3 6 (4.48%) GDPR
4 4 (2.99%) ISO/IEC 27001
4 4 (2.99%) NCSC
4 4 (2.99%) NIST
5 1 (0.75%) COBIT
5 1 (0.75%) PMO
System Software
1 51 (38.06%) Active Directory
2 24 (17.91%) Hyper-V
3 15 (11.19%) VMware Infrastructure
4 1 (0.75%) Virtual Desktop
4 1 (0.75%) Virtual Machines
4 1 (0.75%) Virtual Servers
4 1 (0.75%) vSphere
Systems Management
1 17 (12.69%) Microsoft Intune
2 7 (5.22%) Jamf Pro
3 5 (3.73%) Backup Exec
3 5 (3.73%) SmoothWall
4 4 (2.99%) FortiGate
4 4 (2.99%) Nessus
4 4 (2.99%) NetBackup
4 4 (2.99%) SCCM
5 3 (2.24%) Ansible
6 2 (1.49%) Autotask
7 1 (0.75%) SCOM
7 1 (0.75%) Single Sign-On
Vendors
1 87 (64.93%) Microsoft
2 19 (14.18%) Cisco
3 16 (11.94%) VMware
4 12 (8.96%) ServiceNow
5 8 (5.97%) Palo Alto
6 6 (4.48%) Meraki
6 6 (4.48%) SolarWinds
6 6 (4.48%) WatchGuard
7 5 (3.73%) Veeam
8 4 (2.99%) Apple
8 4 (2.99%) Commvault
8 4 (2.99%) Qualys
8 4 (2.99%) Tenable
8 4 (2.99%) Zerto
9 3 (2.24%) Fortinet
9 3 (2.24%) HP
9 3 (2.24%) Samsung
10 2 (1.49%) Freshdesk
10 2 (1.49%) Google
10 2 (1.49%) Okta