Period
to 22 July 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 31 25 21
Rank change year-on-year -6 -4 -5
Permanent jobs citing ITIL 873 1,075 1,243
As % of all permanent IT jobs advertised in the East of England 7.31% 8.62% 8.80%
As % of the Processes & Methodologies category 8.19% 9.64% 9.82%
Number of salaries quoted 672 795 925
East of England median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -1.16%
10th Percentile £25,000 £25,000 £23,000
90th Percentile £75,000 £65,000 £63,250
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10,654 11,156 12,655
As % of all permanent IT jobs advertised in the East of England 89.15% 89.41% 89.59%
Number of salaries quoted 7,931 8,911 10,354
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +2.27%
10th Percentile £27,500 £26,750 £26,250
90th Percentile £71,750 £68,750 £67,500
England median annual salary £50,000 £50,000 £50,000

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

The salary distribution of IT jobs citing ITIL in the East of England over the 6 months to 22 July 2018.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -20 277 £52,500 +10.53% 31
Cambridgeshire +23 262 £42,500 -3.41% 16
Bedfordshire 0 136 £55,000 +22.22% 12
Essex -8 106 £38,500 -18.95% 12
Suffolk +4 73 £51,250 +43.36% 4
Norfolk +4 20 £33,302 -16.74% 3
ITIL
England

For the 6 months to 22 July 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 365 (41.81%) Windows
2 358 (41.01%) Microsoft
3 174 (19.93%) Linux
4 166 (19.01%) Finance
5 165 (18.90%) Problem-Solving
6 164 (18.79%) Active Directory
7 160 (18.33%) VMware
8 158 (18.10%) Service Delivery
9 152 (17.41%) Degree
10 149 (17.07%) SLA
10 149 (17.07%) Windows Server
11 142 (16.27%) Agile Software Development
12 140 (16.04%) Analytical Skills
13 127 (14.55%) Amazon AWS
14 125 (14.32%) Management Information System
15 123 (14.09%) Microsoft Office
16 120 (13.75%) Service Management
17 119 (13.63%) SQL
18 115 (13.17%) Firewall
19 114 (13.06%) Project Management
20 112 (12.83%) VMware Infrastructure
21 108 (12.37%) Oracle
22 106 (12.14%) Retail
23 105 (12.03%) Data Centre
24 104 (11.91%) Microsoft Certification
25 102 (11.68%) Change Management
26 100 (11.45%) ITIL Certification
27 98 (11.23%) Cisco
27 98 (11.23%) TCP/IP
27 98 (11.23%) Microsoft Azure

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (6.30%) MS Exchange
2 42 (4.81%) SharePoint
3 25 (2.86%) Tomcat
4 24 (2.75%) OpenStack
5 22 (2.52%) Oracle SOA Suite
6 18 (2.06%) Apache
7 17 (1.95%) IIS
7 17 (1.95%) Skype for Business
8 13 (1.49%) Oracle Service Bus
9 8 (0.92%) Exchange Server 2010
9 8 (0.92%) Exchange Server 2013
9 8 (0.92%) GlassFish
9 8 (0.92%) Mule
9 8 (0.92%) Mule ESB
10 5 (0.57%) NetWeaver
10 5 (0.57%) WebLogic
11 4 (0.46%) Oracle Application Server
12 3 (0.34%) CMS
12 3 (0.34%) Confluence
12 3 (0.34%) Exchange Server 2003
Applications
1 123 (14.09%) Microsoft Office
2 49 (5.61%) Microsoft Excel
3 15 (1.72%) Spreadsheet
4 13 (1.49%) Microsoft PowerPoint
5 9 (1.03%) MS Visio
6 7 (0.80%) Microsoft Project
7 4 (0.46%) Acrobat
8 3 (0.34%) InfoPath
Business Applications
1 12 (1.37%) Dynamics CRM
2 7 (0.80%) Unit4 Business World
3 6 (0.69%) Remedy ITSM
4 4 (0.46%) SAP CO
4 4 (0.46%) SAP FI
4 4 (0.46%) SAP FI/CO
5 2 (0.23%) SAP Business One
5 2 (0.23%) Temenos T24
6 1 (0.11%) Cerner Millennium
6 1 (0.11%) Dynamics NAV
6 1 (0.11%) JDE EnterpriseOne
6 1 (0.11%) Magento
6 1 (0.11%) Oracle Assets
6 1 (0.11%) Oracle EBS R12
6 1 (0.11%) Oracle iProcurement
6 1 (0.11%) Oracle Procure-to-Pay
6 1 (0.11%) Oracle Receivables
6 1 (0.11%) SAP ERP
6 1 (0.11%) SAP GRC
6 1 (0.11%) Servitor
Cloud Services
1 127 (14.55%) Amazon AWS
2 98 (11.23%) Microsoft Azure
3 95 (10.88%) Office 365
4 52 (5.96%) SaaS
5 23 (2.63%) Cloud Computing
6 18 (2.06%) IaaS
7 15 (1.72%) Google Cloud Platform
8 14 (1.60%) AWS CloudFormation
8 14 (1.60%) Boomi
9 6 (0.69%) PaaS
10 4 (0.46%) Mimecast
10 4 (0.46%) Serverless
10 4 (0.46%) Trello
11 3 (0.34%) OneDrive
12 1 (0.11%) GitHub
12 1 (0.11%) Yammer
Communications & Networking
1 115 (13.17%) Firewall
2 98 (11.23%) TCP/IP
3 88 (10.08%) WAN
4 78 (8.93%) LAN
5 67 (7.67%) DNS
5 67 (7.67%) VPN
6 61 (6.99%) Wi-Fi
7 48 (5.50%) Network Security
8 43 (4.93%) SAN
9 35 (4.01%) Ethernet
10 34 (3.89%) Internet
10 34 (3.89%) VoIP
11 31 (3.55%) DHCP
12 24 (2.75%) Intrusion Detection
12 24 (2.75%) NetScaler
13 21 (2.41%) MPLS
14 20 (2.29%) HTTP
14 20 (2.29%) Remote Desktop
15 16 (1.83%) Cisco Nexus
15 16 (1.83%) Wireless
Database & Business Intelligence
1 87 (9.97%) SQL Server
2 34 (3.89%) SQL Server 2008
3 32 (3.67%) Relational Database
4 29 (3.32%) Big Data
5 27 (3.09%) Oracle Database
6 24 (2.75%) NoSQL
7 20 (2.29%) Data Warehouse
8 19 (2.18%) SQL Server Reporting Services
9 17 (1.95%) SQL Server Integration Services
10 12 (1.37%) MySQL
10 12 (1.37%) PostgreSQL
11 11 (1.26%) Oracle Database 10g
12 10 (1.15%) BusinessObjects
13 9 (1.03%) SQL Server 2005
14 8 (0.92%) SAP HANA
14 8 (0.92%) SQLPlus
15 7 (0.80%) Power BI
16 6 (0.69%) Amazon RDS
16 6 (0.69%) MariaDB
16 6 (0.69%) SQL Server 2012
Development Applications
1 59 (6.76%) JIRA
2 21 (2.41%) Git (software)
3 18 (2.06%) VSS/SourceSafe
4 15 (1.72%) Subversion
5 14 (1.60%) Jenkins
6 13 (1.49%) Jasmine
6 13 (1.49%) MSTest
6 13 (1.49%) NUnit
6 13 (1.49%) Selenium
7 11 (1.26%) Visual Studio
8 6 (0.69%) ClearCase
8 6 (0.69%) ClearQuest
8 6 (0.69%) TeamCity
8 6 (0.69%) Visual Studio Team System
9 4 (0.46%) SoapUI
9 4 (0.46%) VersionOne
10 2 (0.23%) Bitbucket
11 1 (0.11%) GitLab
11 1 (0.11%) Visual Studio Code
11 1 (0.11%) Wise Package Studio
General
1 166 (19.01%) Finance
2 106 (12.14%) Retail
3 45 (5.15%) Advertising
4 26 (2.98%) Banking
5 22 (2.52%) Telecoms
6 15 (1.72%) Marketing
7 10 (1.15%) Legal
8 6 (0.69%) Law
8 6 (0.69%) Manufacturing
9 4 (0.46%) General Ledger
10 3 (0.34%) Automotive
10 3 (0.34%) French Language
10 3 (0.34%) Publishing
11 2 (0.23%) Billing
11 2 (0.23%) Dutch Language
11 2 (0.23%) Games
11 2 (0.23%) Pharmaceutical
12 1 (0.11%) Back Office
12 1 (0.11%) Financial Institution
12 1 (0.11%) Local Government
Job Titles
1 151 (17.30%) Analyst
2 94 (10.77%) Team Leader
3 71 (8.13%) Support Engineer
4 61 (6.99%) 3rd Line Engineer
5 60 (6.87%) Service Analyst
6 53 (6.07%) Support Analyst
7 49 (5.61%) Infrastructure Engineer
8 47 (5.38%) Desktop Support
9 45 (5.15%) Administrator
9 45 (5.15%) Service Manager
10 44 (5.04%) Applications Support
11 41 (4.70%) IT Engineer
12 39 (4.47%) Release Manager
13 35 (4.01%) Architect
14 34 (3.89%) Developer
14 34 (3.89%) IT Support
15 31 (3.55%) Service Desk Analyst
16 26 (2.98%) Desktop Engineer
17 25 (2.86%) DBA
17 25 (2.86%) Senior Support Engineer
Libraries, Frameworks & Software Standards
1 61 (6.99%) .NET
2 40 (4.58%) Middleware
3 25 (2.86%) Web Services
4 21 (2.41%) CSS
5 18 (2.06%) HTML
6 16 (1.83%) jQuery
7 15 (1.72%) AngularJS
7 15 (1.72%) XML
8 14 (1.60%) ASP.NET
9 13 (1.49%) ASP.NET MVC
9 13 (1.49%) ASP.NET Web API
9 13 (1.49%) CSS3
9 13 (1.49%) HTML5
9 13 (1.49%) JSON
9 13 (1.49%) KnockoutJS
9 13 (1.49%) Twitter Bootstrap
10 12 (1.37%) Flash
10 12 (1.37%) OAuth
10 12 (1.37%) Velocity
11 9 (1.03%) J2EE
Miscellaneous
1 140 (16.04%) Analytical Skills
2 125 (14.32%) Management Information System
3 105 (12.03%) Data Centre
4 81 (9.28%) Computer Science
5 48 (5.50%) Self-Motivation
6 36 (4.12%) NHS
7 34 (3.89%) Driving Licence
8 30 (3.44%) Mobile App
8 30 (3.44%) Replication
9 26 (2.98%) Private Cloud
10 24 (2.75%) User Experience
11 20 (2.29%) Fintech
12 17 (1.95%) Fat Client
12 17 (1.95%) Thin Client
13 16 (1.83%) Virtual Team
14 15 (1.72%) HP Storage
15 14 (1.60%) CMDB
16 13 (1.49%) Clustering
16 13 (1.49%) Enterprise Storage
17 10 (1.15%) Foreign Exchange (FX)
Operating Systems
1 365 (41.81%) Windows
2 174 (19.93%) Linux
3 149 (17.07%) Windows Server
4 93 (10.65%) Unix
5 85 (9.74%) Windows 7
6 70 (8.02%) Windows Server 2012
7 67 (7.67%) Windows 10
8 65 (7.45%) Windows Server 2008
9 23 (2.63%) Windows Server 2003
10 22 (2.52%) Windows XP
11 19 (2.18%) HPUX
12 18 (2.06%) Red Hat Enterprise Linux
12 18 (2.06%) Windows 8
13 9 (1.03%) AIX
13 9 (1.03%) Solaris
14 8 (0.92%) Android
14 8 (0.92%) CoreOS
14 8 (0.92%) Debian
15 7 (0.80%) CentOS
15 7 (0.80%) Ubuntu
Processes & Methodologies
1 165 (18.90%) Problem-Solving
2 158 (18.10%) Service Delivery
3 142 (16.27%) Agile Software Development
4 120 (13.75%) Service Management
5 114 (13.06%) Project Management
6 102 (11.68%) Change Management
7 97 (11.11%) DevOps
8 82 (9.39%) Incident Management
9 75 (8.59%) ITIL V3
9 75 (8.59%) PRINCE2
10 66 (7.56%) Disaster Recovery
10 66 (7.56%) Line Management
11 60 (6.87%) ITSM
12 59 (6.76%) Configuration Management
12 59 (6.76%) Information Security
12 59 (6.76%) Release Management
13 58 (6.64%) Problem Management
14 56 (6.41%) Continuous Improvement
15 55 (6.30%) Stakeholder Management
16 54 (6.19%) Business Intelligence
Programming Languages
1 119 (13.63%) SQL
2 74 (8.48%) PowerShell
3 39 (4.47%) Python
4 36 (4.12%) Java
4 36 (4.12%) Shell Script
5 28 (3.21%) C#
6 27 (3.09%) JavaScript
7 23 (2.63%) T-SQL
8 20 (2.29%) C
9 14 (1.60%) Bash Shell
10 11 (1.26%) Perl
10 11 (1.26%) VBScript
11 8 (0.92%) Delphi
12 7 (0.80%) R
13 5 (0.57%) Ruby
14 4 (0.46%) VB
14 4 (0.46%) VB.NET
14 4 (0.46%) XPath
14 4 (0.46%) XQuery
15 3 (0.34%) PHP
Qualifications
1 152 (17.41%) Degree
2 104 (11.91%) Microsoft Certification
3 100 (11.45%) ITIL Certification
4 58 (6.64%) MCSE
5 53 (6.07%) Cisco Certification
6 47 (5.38%) Security Cleared
7 46 (5.27%) ITIL Foundation Certificate
8 44 (5.04%) Computer Science Degree
8 44 (5.04%) MCITP
9 40 (4.58%) CCNA
10 35 (4.01%) CISSP
11 29 (3.32%) SC Cleared
12 26 (2.98%) MCSA
13 24 (2.75%) MCP
14 20 (2.29%) CISM
15 19 (2.18%) CCNP
16 17 (1.95%) VMware Certified Professional (VCP)
17 14 (1.60%) PRINCE2 Certification
18 12 (1.37%) Citrix Certification
19 11 (1.26%) CISA
Quality Assurance & Compliance
1 149 (17.07%) SLA
2 49 (5.61%) ISO/IEC 27001
3 33 (3.78%) QA
4 28 (3.21%) GDPR
5 22 (2.52%) PMO
6 19 (2.18%) COBIT
7 15 (1.72%) ISO 9001
8 12 (1.37%) GCP
9 9 (1.03%) ISO/IEC 20000
10 7 (0.80%) PCI DSS
11 4 (0.46%) Sarbanes-Oxley
12 1 (0.11%) COSO
12 1 (0.11%) Cyber Essentials
12 1 (0.11%) Data Quality
12 1 (0.11%) HL7
12 1 (0.11%) ISO 13485
12 1 (0.11%) ISO 22301
System Software
1 164 (18.79%) Active Directory
2 112 (12.83%) VMware Infrastructure
3 61 (6.99%) VMware ESXi
4 54 (6.19%) Hyper-V
5 33 (3.78%) XenApp
6 22 (2.52%) vSphere
7 20 (2.29%) Docker
8 17 (1.95%) Terminal Services
9 14 (1.60%) XenDesktop
10 12 (1.37%) Ceph
10 12 (1.37%) XenServer
11 7 (0.80%) Virtual Servers
12 6 (0.69%) Oracle RAC
12 6 (0.69%) VMware Workstation
13 5 (0.57%) Microsoft Virtual Server
14 4 (0.46%) NFS
14 4 (0.46%) Samba
14 4 (0.46%) VirtualBox
14 4 (0.46%) Xen
15 3 (0.34%) Microsoft App-V
Systems Management
1 53 (6.07%) Puppet
1 53 (6.07%) SCCM
2 23 (2.63%) Backup Exec
2 23 (2.63%) Opscode Chef
3 22 (2.52%) Ansible
3 22 (2.52%) Kubernetes
4 19 (2.18%) HP Data Protector
5 15 (1.72%) SCOM
6 14 (1.60%) FortiGate
6 14 (1.60%) Oracle Enterprise Manager
6 14 (1.60%) Oracle Identity Manager
7 12 (1.37%) Systems Management Server (SMS)
8 10 (1.15%) vCenter Server
9 9 (1.03%) Terraform
9 9 (1.03%) WSUS
10 7 (0.80%) NetApp OnCommand
11 6 (0.69%) EMC NetWorker
11 6 (0.69%) HP Quality Center
11 6 (0.69%) Microsoft Intune
12 5 (0.57%) WMI
Vendors
1 358 (41.01%) Microsoft
2 160 (18.33%) VMware
3 108 (12.37%) Oracle
4 98 (11.23%) Cisco
5 76 (8.71%) Citrix
6 71 (8.13%) HP
7 53 (6.07%) CheckPoint
8 45 (5.15%) NetApp
9 39 (4.47%) WorldPay
10 33 (3.78%) Avaya
11 29 (3.32%) EMC
11 29 (3.32%) Nortel
12 26 (2.98%) SAP
13 25 (2.86%) 3PAR
14 23 (2.63%) IBM
14 23 (2.63%) Veeam
15 19 (2.18%) CommVault
15 19 (2.18%) Google
15 19 (2.18%) Riverbed
15 19 (2.18%) Sophos