Period
to 23 January 2019

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 23 January 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
23 Jan 2019
Same period 2018 Same period 2017
Rank 28 36 21
Rank change year-on-year +8 -15 -6
Permanent jobs citing ITIL 707 783 1,118
As % of all permanent IT jobs advertised in the East of England 7.50% 6.51% 9.01%
As % of the Processes & Methodologies category 8.34% 7.17% 9.91%
Number of salaries quoted 489 605 972
East of England median annual salary £45,000 £44,000 £45,000
Median salary % change year-on-year +2.27% -2.22% +5.88%
10th Percentile £21,900 £23,500 £26,755
90th Percentile £68,750 £66,250 £68,750
England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% -1.14%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 8,473 10,928 11,283
As % of all permanent IT jobs advertised in the East of England 89.87% 90.88% 90.95%
Number of salaries quoted 6,307 8,886 9,266
East of England median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,250 £27,500 £27,000
90th Percentile £72,500 £70,000 £70,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

The salary distribution of IT jobs citing ITIL in the East of England over the 6 months to 23 January 2019.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 23 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +10 288 £52,500 +10.53% 46
Cambridgeshire +30 235 £41,500 -0.60% 24
Bedfordshire -15 83 £50,000 - 10
Essex -2 74 £42,500 +6.25% 3
Norfolk +4 14 £35,000 -4.11% 1
Suffolk -17 14 £26,500 -29.33%
ITIL
England

For the 6 months to 23 January 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 263 (37.20%) Windows
2 234 (33.10%) Microsoft
3 178 (25.18%) Active Directory
4 135 (19.09%) SLA
5 132 (18.67%) Service Management
6 130 (18.39%) VMware
6 130 (18.39%) Windows Server
7 128 (18.10%) Service Delivery
8 117 (16.55%) ITIL Certification
8 117 (16.55%) Microsoft Azure
9 108 (15.28%) Office 365
10 106 (14.99%) Degree
11 101 (14.29%) Change Management
12 95 (13.44%) Agile Software Development
13 93 (13.15%) Linux
14 91 (12.87%) Project Management
15 85 (12.02%) Firewall
15 85 (12.02%) Management Information System
15 85 (12.02%) VMware Infrastructure
16 78 (11.03%) PRINCE2
17 77 (10.89%) ITIL V3
18 74 (10.47%) Continuous Improvement
19 73 (10.33%) Amazon AWS
20 72 (10.18%) Citrix
21 71 (10.04%) Incident Management
21 71 (10.04%) Windows 7
21 71 (10.04%) Windows Server 2008
22 69 (9.76%) Analytical Skills
23 68 (9.62%) Cybersecurity
23 68 (9.62%) Microsoft Office

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (5.66%) MS Exchange
2 34 (4.81%) Skype for Business
3 23 (3.25%) WordPress
4 20 (2.83%) ExpressionEngine
5 13 (1.84%) Exchange Server 2010
6 12 (1.70%) Exchange Server 2013
6 12 (1.70%) OpenStack
6 12 (1.70%) SharePoint
7 11 (1.56%) IIS
7 11 (1.56%) Tomcat
8 9 (1.27%) Exchange Server 2007
9 8 (1.13%) IBM Notes
10 7 (0.99%) Exchange Server 2003
11 5 (0.71%) Blackberry Enterprise Server
11 5 (0.71%) Exchange Server 2000
11 5 (0.71%) GlassFish
12 3 (0.42%) Apache
12 3 (0.42%) SharePoint 2013
13 2 (0.28%) CMS
13 2 (0.28%) Umbraco
Applications
1 68 (9.62%) Microsoft Office
2 19 (2.69%) Microsoft Project
3 18 (2.55%) Microsoft Excel
4 12 (1.70%) MS Visio
5 7 (0.99%) Microsoft PowerPoint
6 2 (0.28%) CATIA
Business Applications
1 30 (4.24%) Dynamics AX
2 9 (1.27%) Remedy ITSM
3 8 (1.13%) Dynamics CRM
4 1 (0.14%) assyst
4 1 (0.14%) SAP CO
4 1 (0.14%) SAP FI
4 1 (0.14%) SAP FI/CO
4 1 (0.14%) SAP MM
4 1 (0.14%) SAP SD
Cloud Services
1 117 (16.55%) Microsoft Azure
2 108 (15.28%) Office 365
3 73 (10.33%) Amazon AWS
4 58 (8.20%) SaaS
5 31 (4.38%) IaaS
6 30 (4.24%) Dynamics 365
7 22 (3.11%) Google Cloud Platform
8 19 (2.69%) Mimecast
9 5 (0.71%) Cloud Computing
9 5 (0.71%) Virtual Private Cloud
10 4 (0.57%) Akamai
10 4 (0.57%) OpenShift
10 4 (0.57%) PaaS
11 3 (0.42%) Amazon EC2
11 3 (0.42%) Azure Active Directory
12 2 (0.28%) npm
13 1 (0.14%) Boomi
13 1 (0.14%) iPaaS
Communications & Networking
1 85 (12.02%) Firewall
2 59 (8.35%) DNS
3 40 (5.66%) TCP/IP
4 39 (5.52%) DHCP
5 38 (5.37%) Internet
6 29 (4.10%) VPN
7 26 (3.68%) LAN
7 26 (3.68%) WAN
8 25 (3.54%) Wireless
9 24 (3.39%) SAN
10 17 (2.40%) Remote Desktop
10 17 (2.40%) Skype
11 16 (2.26%) Fibre Channel
12 13 (1.84%) Structured Cabling
13 12 (1.70%) Network Security
13 12 (1.70%) VLAN
14 11 (1.56%) SSL
15 10 (1.41%) MPLS
16 9 (1.27%) Wi-Fi
17 8 (1.13%) Broadband
Database & Business Intelligence
1 67 (9.48%) SQL Server
2 24 (3.39%) Big Data
3 20 (2.83%) MongoDB
4 19 (2.69%) SQL Server Reporting Services
5 15 (2.12%) PostgreSQL
6 14 (1.98%) MySQL
7 11 (1.56%) SQL Server Integration Services
8 10 (1.41%) SQL Server Analysis Services
9 9 (1.27%) Azure SQL Database
9 9 (1.27%) Oracle Database
10 7 (0.99%) Hadoop
10 7 (0.99%) InterBase
10 7 (0.99%) Power BI
10 7 (0.99%) SAP HANA
11 6 (0.85%) Data Warehouse
11 6 (0.85%) SQL Server 2008
12 5 (0.71%) BusinessObjects
13 4 (0.57%) Amazon RDS
13 4 (0.57%) Apache Cassandra
13 4 (0.57%) Relational Database
Development Applications
1 19 (2.69%) JIRA
2 3 (0.42%) Hudson
3 2 (0.28%) Bower
3 2 (0.28%) Git (software)
3 2 (0.28%) Grunt
3 2 (0.28%) gulp
3 2 (0.28%) SQL Server Management Studio (SSMS)
4 1 (0.14%) GitLab
4 1 (0.14%) MSI
4 1 (0.14%) Team Foundation Server
4 1 (0.14%) VSS/SourceSafe
General
1 44 (6.22%) Retail
2 43 (6.08%) Finance
3 32 (4.53%) Manufacturing
4 21 (2.97%) Legal
5 20 (2.83%) Publishing
6 19 (2.69%) Telecoms
7 9 (1.27%) Local Government
8 8 (1.13%) Electronics
9 5 (0.71%) Back Office
10 3 (0.42%) Advertising
10 3 (0.42%) German Language
11 2 (0.28%) Banking
11 2 (0.28%) French Language
11 2 (0.28%) Marketing
11 2 (0.28%) Pharmaceutical
12 1 (0.14%) Aerospace
12 1 (0.14%) Automotive
12 1 (0.14%) Front Office
12 1 (0.14%) Games
12 1 (0.14%) Law
Job Titles
1 106 (14.99%) Analyst
2 63 (8.91%) Support Engineer
3 62 (8.77%) Service Manager
4 51 (7.21%) Infrastructure Engineer
4 51 (7.21%) IT Manager
4 51 (7.21%) Security Manager
5 42 (5.94%) Incident Manager
6 39 (5.52%) 2nd Line Engineer
7 38 (5.37%) IT Support
8 37 (5.23%) IT Engineer
9 35 (4.95%) Team Leader
10 34 (4.81%) Service Analyst
10 34 (4.81%) Service Desk Analyst
11 31 (4.38%) 3rd Line Engineer
11 31 (4.38%) Information Manager
11 31 (4.38%) Information Security Manager
12 28 (3.96%) Support Analyst
13 26 (3.68%) 2nd Line Support
14 25 (3.54%) Operations Manager
14 25 (3.54%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 38 (5.37%) .NET
2 22 (3.11%) Node.js
3 11 (1.56%) HTML
4 10 (1.41%) HTML5
5 9 (1.27%) Web Services
6 8 (1.13%) ASP.NET
6 8 (1.13%) CSS
7 7 (0.99%) J2EE
8 6 (0.85%) LDAP
8 6 (0.85%) Velocity
9 4 (0.57%) REST
9 4 (0.57%) YAML
10 3 (0.42%) Ajax
10 3 (0.42%) CAML
10 3 (0.42%) jQuery
10 3 (0.42%) SAP XI
10 3 (0.42%) XML
11 2 (0.28%) Flash
11 2 (0.28%) LAMP
11 2 (0.28%) XSLT
Miscellaneous
1 85 (12.02%) Management Information System
2 69 (9.76%) Analytical Skills
3 54 (7.64%) Data Centre
4 35 (4.95%) Self-Motivation
5 25 (3.54%) Security Operations Centre
6 18 (2.55%) Mobile App
7 12 (1.70%) Public Cloud
8 11 (1.56%) Blackberry
8 11 (1.56%) NHS
9 10 (1.41%) Smartphone
10 9 (1.27%) Client/Server
11 8 (1.13%) Enterprise Software
11 8 (1.13%) Enterprise Storage
11 8 (1.13%) iPhone
11 8 (1.13%) Private Cloud
11 8 (1.13%) Replication
11 8 (1.13%) Video Conferencing
12 7 (0.99%) Driving Licence
12 7 (0.99%) Life Science
13 6 (0.85%) CCTV
Operating Systems
1 263 (37.20%) Windows
2 130 (18.39%) Windows Server
3 93 (13.15%) Linux
4 71 (10.04%) Windows 7
4 71 (10.04%) Windows Server 2008
5 67 (9.48%) Windows Server 2012
6 50 (7.07%) Windows 10
7 34 (4.81%) Unix
8 25 (3.54%) Apple iOS
9 22 (3.11%) Windows 8
10 15 (2.12%) Windows XP
11 10 (1.41%) Debian
11 10 (1.41%) Ubuntu
11 10 (1.41%) Windows Server 2003
12 9 (1.27%) Android
13 6 (0.85%) Red Hat Enterprise Linux
13 6 (0.85%) Windows 2000
14 5 (0.71%) CentOS
15 4 (0.57%) Mac OS X
16 3 (0.42%) AIX
Processes & Methodologies
1 132 (18.67%) Service Management
2 128 (18.10%) Service Delivery
3 101 (14.29%) Change Management
4 95 (13.44%) Agile Software Development
5 91 (12.87%) Project Management
6 78 (11.03%) PRINCE2
7 77 (10.89%) ITIL V3
8 74 (10.47%) Continuous Improvement
9 71 (10.04%) Incident Management
10 68 (9.62%) Cybersecurity
10 68 (9.62%) Stakeholder Management
11 67 (9.48%) Problem-Solving
12 65 (9.19%) Line Management
13 64 (9.05%) Information Security
14 63 (8.91%) ITSM
15 62 (8.77%) Problem Management
16 57 (8.06%) Infrastructure Engineering
17 50 (7.07%) DevOps
18 49 (6.93%) SDLC
19 44 (6.22%) Matrix Management
Programming Languages
1 66 (9.34%) SQL
2 50 (7.07%) PowerShell
3 27 (3.82%) Python
4 26 (3.68%) VBScript
5 21 (2.97%) Bash Shell
6 19 (2.69%) JavaScript
7 17 (2.40%) C
8 15 (2.12%) C#
8 15 (2.12%) VB.NET
9 14 (1.98%) T-SQL
10 13 (1.84%) Java
11 6 (0.85%) Shell Script
12 5 (0.71%) Perl
13 3 (0.42%) PL/SQL
13 3 (0.42%) VBA
14 2 (0.28%) CoffeeScript
15 1 (0.14%) ABAP
15 1 (0.14%) Go
15 1 (0.14%) PHP
15 1 (0.14%) VB
Qualifications
1 117 (16.55%) ITIL Certification
2 106 (14.99%) Degree
3 63 (8.91%) Cisco Certification
4 61 (8.63%) Microsoft Certification
5 58 (8.20%) MCP
6 55 (7.78%) CISSP
7 44 (6.22%) CISM
8 33 (4.67%) Security Cleared
9 31 (4.38%) CCNA
9 31 (4.38%) SC Cleared
10 29 (4.10%) VMware Certified Professional (VCP)
11 27 (3.82%) CEH
12 26 (3.68%) MCSE
13 22 (3.11%) CCSP
13 22 (3.11%) SANS
14 21 (2.97%) MCSA
14 21 (2.97%) SSCP
15 20 (2.83%) (ISC)2 CCSP
16 16 (2.26%) A+ Certification
17 15 (2.12%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 135 (19.09%) SLA
2 61 (8.63%) ISO/IEC 27001
3 29 (4.10%) GDPR
4 28 (3.96%) COBIT
5 24 (3.39%) PCI DSS
6 20 (2.83%) ISO 22301
7 8 (1.13%) QA
8 7 (0.99%) ISO/IEC 20000
9 6 (0.85%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 4 (0.57%) GxP
10 4 (0.57%) HIPAA
10 4 (0.57%) Sarbanes-Oxley
11 3 (0.42%) Cyber Essentials
11 3 (0.42%) GPG13
11 3 (0.42%) PMO
12 2 (0.28%) ISO 9001
12 2 (0.28%) NIST 800
13 1 (0.14%) Data Quality
13 1 (0.14%) RMADS
System Software
1 178 (25.18%) Active Directory
2 85 (12.02%) VMware Infrastructure
3 33 (4.67%) Hyper-V
4 29 (4.10%) VMware ESXi
4 29 (4.10%) vSphere
5 21 (2.97%) XenDesktop
6 20 (2.83%) BitLocker
7 16 (2.26%) Microsoft App-V
8 14 (1.98%) Docker
9 13 (1.84%) XenApp
10 7 (0.99%) Ceph
10 7 (0.99%) Firmware
10 7 (0.99%) VMware Workstation
11 6 (0.85%) Virtual Machines
12 4 (0.57%) VMware NSX
13 2 (0.28%) Microsoft Virtual Server
13 2 (0.28%) Virtual Servers
14 1 (0.14%) Samba
14 1 (0.14%) Terminal Services
14 1 (0.14%) Xen
Systems Management
1 58 (8.20%) SCCM
2 33 (4.67%) Puppet
3 23 (3.25%) SCOM
4 18 (2.55%) Opscode Chef
5 15 (2.12%) Backup Exec
5 15 (2.12%) Kubernetes
6 13 (1.84%) PowerCLI
7 11 (1.56%) Ansible
8 8 (1.13%) QRadar
9 7 (0.99%) AirWatch
9 7 (0.99%) Microsoft Intune
10 6 (0.85%) CSIRT
11 5 (0.71%) MAILsweeper
11 5 (0.71%) SCOrch
12 4 (0.57%) HP Data Protector
12 4 (0.57%) RSA Archer
12 4 (0.57%) vRealize
12 4 (0.57%) vRealize Orchestrator
13 3 (0.42%) McAfee ePO
13 3 (0.42%) Single Sign-On
Vendors
1 234 (33.10%) Microsoft
2 130 (18.39%) VMware
3 72 (10.18%) Citrix
4 67 (9.48%) Cisco
5 41 (5.80%) HP
6 38 (5.37%) Apple
7 32 (4.53%) Oracle
8 30 (4.24%) NetApp
9 25 (3.54%) F5
10 23 (3.25%) Fortinet
10 23 (3.25%) Google
10 23 (3.25%) ServiceNow
10 23 (3.25%) Veeam
11 22 (3.11%) 3PAR
11 22 (3.11%) Sophos
12 21 (2.97%) CheckPoint
13 16 (2.26%) Brocade
13 16 (2.26%) Palo Alto
14 15 (2.12%) SAP
15 14 (1.98%) Dell