Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 36 20 17
Rank change year-on-year -16 -3 +3
Permanent jobs citing ITIL 821 1,094 1,520
As % of all permanent IT jobs advertised in the East of England 6.60% 8.71% 10.14%
As % of the Processes & Methodologies category 7.49% 9.80% 11.61%
Number of salaries quoted 649 930 1,174
East of England median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £24,000 £27,655 £24,250
90th Percentile £67,500 £70,100 £65,000
England median annual salary £45,000 £44,000 £44,500
% change year-on-year +2.27% -1.12% +4.71%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 10,966 11,159 13,088
As % of all permanent IT jobs advertised in the East of England 88.18% 88.80% 87.30%
Number of salaries quoted 8,870 9,064 10,554
East of England median annual salary £50,000 £45,344 £45,000
Median salary % change year-on-year +10.27% +0.76% +1.12%
10th Percentile £28,750 £27,500 £26,250
90th Percentile £71,250 £71,250 £68,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

The salary distribution of IT jobs citing ITIL in the East of England over the 6 months to 25 February 2018.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -13 334 £50,000 +5.26% 34
Cambridgeshire -34 197 £42,000 -1.18% 29
Bedfordshire +4 127 £50,000 +11.11% 29
Essex -26 86 £38,000 -24.00% 15
Suffolk +31 55 £37,500 +7.60% 9
Norfolk +26 24 £36,750 +2.08% 10
ITIL
England

For the 6 months to 25 February 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 305 (37.15%) Windows
2 292 (35.57%) Microsoft
3 164 (19.98%) SLA
4 153 (18.64%) Finance
5 150 (18.27%) Service Management
6 149 (18.15%) Active Directory
7 139 (16.93%) SQL
8 133 (16.20%) Windows Server
9 130 (15.83%) VMware
10 126 (15.35%) ITIL Certification
11 121 (14.74%) Oracle
12 112 (13.64%) Microsoft Office
12 112 (13.64%) Service Delivery
12 112 (13.64%) Problem Management
13 110 (13.40%) Citrix
14 98 (11.94%) Change Management
15 96 (11.69%) Management Information System
15 96 (11.69%) VMware Infrastructure
16 92 (11.21%) ITSM
17 91 (11.08%) Linux
18 88 (10.72%) Firewall
18 88 (10.72%) Degree
19 87 (10.60%) Data Centre
20 85 (10.35%) Project Management
21 84 (10.23%) Analytical Skills
22 82 (9.99%) SQL Server
23 81 (9.87%) Unix
24 79 (9.62%) Microsoft Certification
25 76 (9.26%) Agile Software Development
25 76 (9.26%) Office 365

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (6.94%) MS Exchange
2 37 (4.51%) SharePoint
3 28 (3.41%) Apache
4 24 (2.92%) Tomcat
5 23 (2.80%) Exchange Server 2010
6 19 (2.31%) Skype for Business
7 13 (1.58%) Exchange Server 2013
8 11 (1.34%) BizTalk Server
9 10 (1.22%) OpenStack
9 10 (1.22%) Oracle Service Bus
9 10 (1.22%) Oracle SOA Suite
10 5 (0.61%) Adobe Experience Manager
10 5 (0.61%) CMS
10 5 (0.61%) Drupal
10 5 (0.61%) Sitecore CMS
10 5 (0.61%) WordPress
11 4 (0.49%) NetWeaver
12 3 (0.37%) Blackberry Enterprise Server
12 3 (0.37%) IIS
12 3 (0.37%) SharePoint Server
Applications
1 112 (13.64%) Microsoft Office
2 40 (4.87%) Spreadsheet
3 21 (2.56%) Microsoft Excel
4 10 (1.22%) Microsoft PowerPoint
4 10 (1.22%) MS Visio
5 3 (0.37%) EngageOne
5 3 (0.37%) InfoPath
6 2 (0.24%) Microsoft Project
Business Applications
1 20 (2.44%) SAP FI
2 18 (2.19%) Oracle 11i
2 18 (2.19%) Oracle EBS
2 18 (2.19%) Oracle EBS R12
3 12 (1.46%) SAP CO
3 12 (1.46%) SAP FI/CO
4 9 (1.10%) Dynamics CRM
4 9 (1.10%) JDE EnterpriseOne
4 9 (1.10%) Oracle Financials
4 9 (1.10%) Oracle HRMS
4 9 (1.10%) Oracle Payroll
5 7 (0.85%) Payment Gateway
6 6 (0.73%) SAP BPC
6 6 (0.73%) SAP FI-AP
6 6 (0.73%) SAP FI-AR
6 6 (0.73%) SAP FI-GL
7 5 (0.61%) Remedy ITSM
8 4 (0.49%) SAP Business One
8 4 (0.49%) Unit4 Business World
9 3 (0.37%) SAP SD
Cloud Services
1 76 (9.26%) Office 365
2 65 (7.92%) Amazon AWS
3 64 (7.80%) Microsoft Azure
4 39 (4.75%) SaaS
5 22 (2.68%) Cloud Computing
6 13 (1.58%) Google Cloud Platform
7 11 (1.34%) Mimecast
8 9 (1.10%) IaaS
9 8 (0.97%) AWS CloudFormation
9 8 (0.97%) PaaS
10 6 (0.73%) Boomi
11 3 (0.37%) Serverless
12 2 (0.24%) Amazon CloudWatch
12 2 (0.24%) Amazon EC2
12 2 (0.24%) Amazon Glacier
12 2 (0.24%) Amazon SQS
12 2 (0.24%) AWS CloudTrail
12 2 (0.24%) AWS Lambda
12 2 (0.24%) GitHub
12 2 (0.24%) Virtual Private Cloud
Communications & Networking
1 88 (10.72%) Firewall
2 63 (7.67%) LAN
2 63 (7.67%) WAN
3 56 (6.82%) DNS
4 45 (5.48%) DHCP
5 42 (5.12%) TCP/IP
6 35 (4.26%) VPN
7 34 (4.14%) Internet
7 34 (4.14%) SAN
8 31 (3.78%) Wireless
9 23 (2.80%) Cisco ASA
10 20 (2.44%) Unified Communications
10 20 (2.44%) Wi-Fi
11 17 (2.07%) VoIP
12 14 (1.71%) NetScaler
12 14 (1.71%) VLAN
13 12 (1.46%) Skype
13 12 (1.46%) TACACS
14 11 (1.34%) Network Security
15 10 (1.22%) Cisco Nexus
Database & Business Intelligence
1 82 (9.99%) SQL Server
2 35 (4.26%) Relational Database
3 28 (3.41%) Oracle Database
4 25 (3.05%) SQL Server 2008
5 22 (2.68%) SQL Server Reporting Services
5 22 (2.68%) SQLPlus
6 17 (2.07%) MySQL
6 17 (2.07%) SQL Server Integration Services
7 13 (1.58%) Amazon RDS
7 13 (1.58%) Oracle Database 11g
7 13 (1.58%) Oracle Database 12c
8 12 (1.46%) SQL Server 2012
9 10 (1.22%) Crystal Reports
9 10 (1.22%) SQL Server Analysis Services
10 9 (1.10%) BusinessObjects
10 9 (1.10%) SQL Server 2014
11 7 (0.85%) NoSQL
11 7 (0.85%) SAP HANA
12 6 (0.73%) Oracle Database 10g
12 6 (0.73%) RDBMS
Development Applications
1 23 (2.80%) JIRA
2 11 (1.34%) Git (software)
3 10 (1.22%) Jasmine
3 10 (1.22%) MSTest
3 10 (1.22%) NUnit
3 10 (1.22%) Selenium
3 10 (1.22%) Subversion
3 10 (1.22%) VSS/SourceSafe
4 5 (0.61%) Maven
5 4 (0.49%) Jenkins
6 3 (0.37%) Team Foundation Server
7 2 (0.24%) Ant
7 2 (0.24%) ClearCase
7 2 (0.24%) ClearQuest
7 2 (0.24%) ProC
7 2 (0.24%) Visual Studio
8 1 (0.12%) Atlassian Bamboo
8 1 (0.12%) GitLab
8 1 (0.12%) SQL Server Management Studio (SSMS)
8 1 (0.12%) Toad
General
1 153 (18.64%) Finance
2 48 (5.85%) Retail
3 27 (3.29%) Advertising
4 24 (2.92%) Marketing
5 16 (1.95%) Legal
5 16 (1.95%) Telecoms
6 15 (1.83%) Banking
7 12 (1.46%) Manufacturing
8 6 (0.73%) Dutch Language
9 5 (0.61%) Back Office
10 3 (0.37%) Electronics
10 3 (0.37%) Publishing
11 2 (0.24%) Automotive
11 2 (0.24%) Games
12 1 (0.12%) Aerospace
12 1 (0.12%) French Language
12 1 (0.12%) German Language
Job Titles
1 202 (24.60%) Analyst
2 86 (10.48%) Support Analyst
3 80 (9.74%) Administrator
4 76 (9.26%) Support Engineer
5 71 (8.65%) Service Analyst
6 46 (5.60%) Applications Support
7 41 (4.99%) Infrastructure Engineer
7 41 (4.99%) Service Manager
8 38 (4.63%) Desktop Support
9 37 (4.51%) 3rd Line Engineer
9 37 (4.51%) IT Manager
9 37 (4.51%) IT Support
10 36 (4.38%) Team Leader
11 35 (4.26%) 3rd Line Support
12 34 (4.14%) Developer
13 31 (3.78%) Senior Support Engineer
14 30 (3.65%) Windows Engineer
15 29 (3.53%) Project Manager
16 28 (3.41%) DBA
17 27 (3.29%) IT Engineer
Libraries, Frameworks & Software Standards
1 45 (5.48%) .NET
2 29 (3.53%) Web Services
3 28 (3.41%) Middleware
4 23 (2.80%) J2EE
5 21 (2.56%) CSS
6 17 (2.07%) HTML
7 16 (1.95%) jQuery
8 15 (1.83%) AngularJS
8 15 (1.83%) Twitter Bootstrap
9 14 (1.71%) ASP.NET
10 12 (1.46%) ASP.NET Web API
10 12 (1.46%) REST
10 12 (1.46%) XML
11 11 (1.34%) JSON
12 10 (1.22%) ASP.NET MVC
12 10 (1.22%) CSS3
12 10 (1.22%) HTML5
12 10 (1.22%) KnockoutJS
12 10 (1.22%) PhoneGap
12 10 (1.22%) SOAP
Miscellaneous
1 96 (11.69%) Management Information System
2 87 (10.60%) Data Centre
3 84 (10.23%) Analytical Skills
4 48 (5.85%) Fintech
5 37 (4.51%) Computer Science
6 17 (2.07%) Replication
6 17 (2.07%) User Experience
7 15 (1.83%) Fat Client
7 15 (1.83%) Thin Client
8 13 (1.58%) iPad
9 11 (1.34%) Blackberry
10 10 (1.22%) Mobile App
10 10 (1.22%) Private Cloud
10 10 (1.22%) Virtual Team
11 9 (1.10%) Enterprise Software
12 7 (0.85%) EMC VNX
12 7 (0.85%) FMCG
12 7 (0.85%) Handset
13 6 (0.73%) Driving Licence
14 5 (0.61%) Clustering
Operating Systems
1 305 (37.15%) Windows
2 133 (16.20%) Windows Server
3 91 (11.08%) Linux
4 81 (9.87%) Unix
5 63 (7.67%) Windows Server 2012
6 59 (7.19%) Windows Server 2008
7 58 (7.06%) Windows 7
8 30 (3.65%) Windows 8
9 28 (3.41%) Windows 10
10 23 (2.80%) Mac OS X
11 16 (1.95%) Solaris
12 15 (1.83%) Apple iOS
13 12 (1.46%) Android
14 9 (1.10%) CentOS
14 9 (1.10%) Red Hat Enterprise Linux
15 6 (0.73%) Ubuntu
15 6 (0.73%) Windows Server 2003
16 5 (0.61%) Mac OS
17 3 (0.37%) AIX
18 2 (0.24%) Windows Vista
Processes & Methodologies
1 150 (18.27%) Service Management
2 112 (13.64%) Problem Management
2 112 (13.64%) Service Delivery
3 98 (11.94%) Change Management
4 92 (11.21%) ITSM
5 85 (10.35%) Project Management
6 76 (9.26%) Agile Software Development
7 68 (8.28%) PRINCE2
8 63 (7.67%) Incident Management
8 63 (7.67%) Stakeholder Management
9 62 (7.55%) ITIL V3
10 61 (7.43%) Information Security
11 59 (7.19%) Business Intelligence
12 57 (6.94%) Disaster Recovery
13 53 (6.46%) Release Management
14 50 (6.09%) Proactive Management
15 48 (5.85%) ERP
16 45 (5.48%) Continuous Improvement
17 43 (5.24%) Root Cause Analysis
18 41 (4.99%) DevOps
Programming Languages
1 139 (16.93%) SQL
2 66 (8.04%) Java
3 52 (6.33%) Shell Script
4 44 (5.36%) PowerShell
5 35 (4.26%) PL/SQL
5 35 (4.26%) T-SQL
6 28 (3.41%) C#
7 23 (2.80%) JavaScript
8 13 (1.58%) VB.NET
9 12 (1.46%) Bash Shell
9 12 (1.46%) Python
10 10 (1.22%) C
11 8 (0.97%) VB
12 7 (0.85%) Perl
13 4 (0.49%) PHP
13 4 (0.49%) Ruby
13 4 (0.49%) VBA
13 4 (0.49%) VBScript
13 4 (0.49%) XPath
13 4 (0.49%) XQuery
Qualifications
1 126 (15.35%) ITIL Certification
2 88 (10.72%) Degree
3 79 (9.62%) Microsoft Certification
4 63 (7.67%) Cisco Certification
5 56 (6.82%) Security Cleared
6 36 (4.38%) MCSE
7 35 (4.26%) CCNA
8 34 (4.14%) MCITP
9 32 (3.90%) CCNP
10 30 (3.65%) SC Cleared
11 26 (3.17%) MCP
12 25 (3.05%) Computer Science Degree
12 25 (3.05%) ITIL Foundation Certificate
13 18 (2.19%) CISSP
14 16 (1.95%) CISM
15 15 (1.83%) PRINCE2 Practitioner
15 15 (1.83%) VMware Certified Professional (VCP)
16 13 (1.58%) CISA
16 13 (1.58%) DV Cleared
16 13 (1.58%) MCSA
Quality Assurance & Compliance
1 164 (19.98%) SLA
2 73 (8.89%) ISO/IEC 27001
3 34 (4.14%) GDPR
4 24 (2.92%) PMO
5 22 (2.68%) PCI DSS
6 20 (2.44%) ISO 9001
7 17 (2.07%) QA
8 10 (1.22%) COBIT
9 5 (0.61%) ISO 22301
9 5 (0.61%) ISO/IEC 20000
10 4 (0.49%) RosettaNet
11 2 (0.24%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 2 (0.24%) PMBOK
12 1 (0.12%) COSO
12 1 (0.12%) GCP
12 1 (0.12%) GPG13
12 1 (0.12%) HIPAA
12 1 (0.12%) ISO 20022
12 1 (0.12%) ISO 8583
System Software
1 149 (18.15%) Active Directory
2 96 (11.69%) VMware Infrastructure
3 46 (5.60%) Hyper-V
4 37 (4.51%) VMware ESXi
5 15 (1.83%) XenApp
6 12 (1.46%) Terminal Services
7 11 (1.34%) vSphere
8 7 (0.85%) XenServer
9 6 (0.73%) Xen
10 5 (0.61%) XenDesktop
11 4 (0.49%) Firmware
11 4 (0.49%) KVM
11 4 (0.49%) VMware Workstation
12 3 (0.37%) Virtual Servers
13 2 (0.24%) BitLocker
13 2 (0.24%) Docker
13 2 (0.24%) Oracle RAC
13 2 (0.24%) Snort
13 2 (0.24%) Tivoli Workload Scheduler
14 1 (0.12%) ProxySG
Systems Management
1 32 (3.90%) SCCM
2 14 (1.71%) Opscode Chef
2 14 (1.71%) Oracle Enterprise Manager
2 14 (1.71%) Puppet
3 13 (1.58%) SCOM
4 12 (1.46%) Backup Exec
4 12 (1.46%) Oracle Identity Manager
5 11 (1.34%) vCenter Server
6 10 (1.22%) Ansible
7 9 (1.10%) Data Guard
7 9 (1.10%) Oracle RMAN
7 9 (1.10%) Systems Management Server (SMS)
8 8 (0.97%) FortiGate
9 6 (0.73%) WSUS
10 4 (0.49%) NetBackup
10 4 (0.49%) vRealize
11 3 (0.37%) Dollar Universe
11 3 (0.37%) Salt
11 3 (0.37%) Tivoli
12 2 (0.24%) SolarWinds Orion
Vendors
1 292 (35.57%) Microsoft
2 130 (15.83%) VMware
3 121 (14.74%) Oracle
4 110 (13.40%) Citrix
5 75 (9.14%) Cisco
6 70 (8.53%) HP
7 47 (5.72%) SAP
8 39 (4.75%) WorldPay
9 31 (3.78%) CheckPoint
10 22 (2.68%) NetApp
11 15 (1.83%) Sitecore
12 13 (1.58%) F5
12 13 (1.58%) Veeam
13 12 (1.46%) Dell
13 12 (1.46%) Google
14 11 (1.34%) Apple
14 11 (1.34%) Blue Coat
14 11 (1.34%) Juniper
15 10 (1.22%) JD Edwards
15 10 (1.22%) Micro Focus