ITIL Jobs in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 38 29 26
Rank change year-on-year -9 -3 0
Permanent jobs citing ITIL 227 281 604
As % of all permanent jobs advertised in the East of England 4.36% 7.73% 8.34%
As % of the Processes & Methodologies category 5.77% 8.14% 8.77%
Number of salaries quoted 165 187 418
10th Percentile £26,250 £25,250 £29,925
25th Percentile £29,625 £32,500 £37,500
Median annual salary (50th Percentile) £37,500 £50,000 £50,000
Median % change year-on-year -25.00% - +17.65%
75th Percentile £52,500 £60,000 £60,625
90th Percentile £66,250 £71,200 £72,500
England median annual salary £49,881 £50,000 £50,000
% change year-on-year -0.24% - +11.11%

All Process and Methodology Skills
East of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,937 3,451 6,886
As % of all permanent jobs advertised in the East of England 75.61% 94.91% 95.10%
Number of salaries quoted 2,718 1,725 2,889
10th Percentile £26,250 £26,250 £28,500
25th Percentile £35,000 £36,250 £37,500
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £65,000 £67,500 £66,250
90th Percentile £80,000 £80,000 £80,000
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 26 July 2024.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -20 76 £42,500 -19.05% 10
Essex -4 42 £33,500 -33.00% 7
Cambridgeshire +4 36 £32,000 -24.71% 7
Norfolk -4 34 £45,000 +12.50%
Bedfordshire +31 26 £33,895 -28.64% 6
Suffolk +4 13 £27,000 +20.00% 2
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (14.54%) Microsoft Exchange
2 26 (11.45%) SharePoint
3 5 (2.20%) CMS
4 4 (1.76%) Exchange Server 2007
4 4 (1.76%) Exchange Server 2010
4 4 (1.76%) Exchange Server 2013
5 2 (0.88%) Skype for Business
Applications
1 31 (13.66%) Microsoft Office
2 14 (6.17%) Microsoft Excel
3 8 (3.52%) Microsoft PowerPoint
3 8 (3.52%) Microsoft Project
4 4 (1.76%) MS Visio
5 1 (0.44%) Spreadsheet
5 1 (0.44%) Trello
Business Applications
1 2 (0.88%) Dynamics CRM
1 2 (0.88%) Primavera
1 2 (0.88%) Salesforce CRM
1 2 (0.88%) SAP Business One
1 2 (0.88%) SAP S/4HANA
2 1 (0.44%) Oracle ERP
Cloud Services
1 104 (45.81%) Microsoft 365
2 68 (29.96%) Azure
3 16 (7.05%) AWS
4 14 (6.17%) SaaS
5 13 (5.73%) OneDrive
6 11 (4.85%) Entra ID
7 10 (4.41%) Mimecast
8 6 (2.64%) Power Platform
9 4 (1.76%) WhatsApp
10 2 (0.88%) Amazon EC2
10 2 (0.88%) Amazon EKS
10 2 (0.88%) Amazon S3
10 2 (0.88%) AWS CloudFormation
10 2 (0.88%) AWS CodePipeline
10 2 (0.88%) AWS Lambda
10 2 (0.88%) Cloud Computing
10 2 (0.88%) Serverless
10 2 (0.88%) Veeva
11 1 (0.44%) IaaS
11 1 (0.44%) PaaS
Communications & Networking
1 46 (20.26%) WAN
2 41 (18.06%) LAN
3 28 (12.33%) Firewall
4 13 (5.73%) TCP/IP
5 11 (4.85%) DHCP
5 11 (4.85%) DNS
6 10 (4.41%) SAN
6 10 (4.41%) VoIP
7 9 (3.96%) NAS
8 8 (3.52%) VPN
9 6 (2.64%) Intranet
9 6 (2.64%) SD-WAN
9 6 (2.64%) Wi-Fi
10 5 (2.20%) Internet
10 5 (2.20%) MPLS
11 4 (1.76%) Remote Desktop
12 2 (0.88%) Cisco IOS
12 2 (0.88%) Skype
12 2 (0.88%) WebEx
12 2 (0.88%) Wireless
Database & Business Intelligence
1 9 (3.96%) SQL Server
2 6 (2.64%) Power BI
3 5 (2.20%) MySQL
4 4 (1.76%) Crystal Reports
4 4 (1.76%) Data Warehouse
5 3 (1.32%) MariaDB
6 2 (0.88%) Amazon RDS
6 2 (0.88%) Data Lake
6 2 (0.88%) DynamoDB
6 2 (0.88%) Oracle Database
6 2 (0.88%) Oracle Database 12c
6 2 (0.88%) Oracle Reports
6 2 (0.88%) SQL Server Reporting Services
7 1 (0.44%) GIS
7 1 (0.44%) PostgreSQL
Development Applications
1 12 (5.29%) JIRA
2 2 (0.88%) GitLab
2 2 (0.88%) Jenkins
2 2 (0.88%) Team Foundation Server
General
1 131 (57.71%) Social Skills
2 65 (28.63%) Analytical Skills
3 14 (6.17%) Organisational Skills
4 10 (4.41%) Finance
5 8 (3.52%) Public Sector
6 6 (2.64%) French Language
6 6 (2.64%) German Language
6 6 (2.64%) Pharmaceutical
6 6 (2.64%) Presentation Skills
6 6 (2.64%) Retail
7 5 (2.20%) Police
8 4 (1.76%) Automotive
8 4 (1.76%) Inclusion and Diversity
8 4 (1.76%) Influencing Skills
8 4 (1.76%) Manufacturing
9 3 (1.32%) Billing
10 2 (0.88%) Agriculture
11 1 (0.44%) Advertising
11 1 (0.44%) Law
11 1 (0.44%) Legal
Job Titles
1 48 (21.15%) Analyst
2 38 (16.74%) IT Support
3 36 (15.86%) Service Analyst
4 34 (14.98%) Support Engineer
5 33 (14.54%) Service Desk Analyst
6 28 (12.33%) IT Engineer
7 26 (11.45%) Senior
8 22 (9.69%) IT Support Engineer
9 19 (8.37%) Infrastructure Engineer
10 17 (7.49%) Lead
11 14 (6.17%) IT Manager
11 14 (6.17%) Service Manager
12 12 (5.29%) 2nd Line Engineer
12 12 (5.29%) 3rd Line Engineer
12 12 (5.29%) Project Manager
13 11 (4.85%) 3rd Line Support
13 11 (4.85%) 3rd Line Support Engineer
13 11 (4.85%) IT Analyst
14 10 (4.41%) 2nd Line Support
14 10 (4.41%) Field Engineer
Libraries, Frameworks & Software Standards
1 2 (0.88%) Node.js
1 2 (0.88%) RESTful
1 2 (0.88%) SOAP
1 2 (0.88%) XML
2 1 (0.44%) Elastic Stack
Miscellaneous
1 18 (7.93%) Driving Licence
2 17 (7.49%) Data Centre
3 14 (6.17%) Management Information System
4 12 (5.29%) Self-Motivation
5 6 (2.64%) CMDB
5 6 (2.64%) EPoS
5 6 (2.64%) Smartphone
6 5 (2.20%) iPad
6 5 (2.20%) NHS
6 5 (2.20%) Operational Technology
7 4 (1.76%) Virtual Team
8 3 (1.32%) Blackberry
8 3 (1.32%) iPhone
9 2 (0.88%) Algorithms
9 2 (0.88%) e-Learning
9 2 (0.88%) Enterprise Storage
9 2 (0.88%) Housing Association
9 2 (0.88%) Hybrid Cloud
9 2 (0.88%) Replication
9 2 (0.88%) Team-Oriented Environment
Operating Systems
1 103 (45.37%) Windows
2 41 (18.06%) Windows Server
3 27 (11.89%) Windows 10
4 25 (11.01%) Android
5 14 (6.17%) Linux
6 11 (4.85%) Windows Server 2016
7 10 (4.41%) Windows Server 2008
7 10 (4.41%) Windows Server 2012
8 7 (3.08%) Windows Server 2019
9 5 (2.20%) Apple iOS
10 4 (1.76%) Mac OS
10 4 (1.76%) Unix
10 4 (1.76%) Windows 2000
10 4 (1.76%) Windows NT
10 4 (1.76%) Windows Server 2003
10 4 (1.76%) Windows XP
11 2 (0.88%) Mac OS X
12 1 (0.44%) Debian
12 1 (0.44%) Solaris
12 1 (0.44%) Windows 7
Processes & Methodologies
1 57 (25.11%) Problem-Solving
2 49 (21.59%) ITSM
3 46 (20.26%) Service Management
4 45 (19.82%) Customer Service
5 33 (14.54%) Project Management
6 30 (13.22%) Change Management
7 29 (12.78%) Incident Management
8 28 (12.33%) Agile
8 28 (12.33%) Service Delivery
9 27 (11.89%) Stakeholder Management
10 25 (11.01%) PRINCE2
11 22 (9.69%) Infrastructure Engineering
11 22 (9.69%) Time Management
12 20 (8.81%) Continuous Improvement
13 19 (8.37%) Root Cause Analysis
14 18 (7.93%) Asset Management
14 18 (7.93%) Statistics
15 17 (7.49%) Project Delivery
16 16 (7.05%) Break/Fix
16 16 (7.05%) Disaster Recovery
Programming Languages
1 12 (5.29%) SQL
2 4 (1.76%) PL/SQL
2 4 (1.76%) Python
3 2 (0.88%) Bash
3 2 (0.88%) Java
3 2 (0.88%) JavaScript
3 2 (0.88%) PowerShell
3 2 (0.88%) T-SQL
Qualifications
1 41 (18.06%) Degree
2 21 (9.25%) Microsoft Certification
3 16 (7.05%) Cisco Certification
4 15 (6.61%) CCNA
4 15 (6.61%) Security Cleared
5 9 (3.96%) BPSS Clearance
5 9 (3.96%) MCSE
6 8 (3.52%) A+ Certification
6 8 (3.52%) ITIL Certification
7 6 (2.64%) PRINCE2 Practitioner
8 5 (2.20%) Computer Science Degree
8 5 (2.20%) DBS Check
8 5 (2.20%) MCP
8 5 (2.20%) Network+ Certification
8 5 (2.20%) SC Cleared
9 4 (1.76%) CCNP
9 4 (1.76%) DV Cleared
9 4 (1.76%) HND
9 4 (1.76%) ITIL Foundation Certificate
9 4 (1.76%) MCITP
Quality Assurance & Compliance
1 24 (10.57%) SLA
2 9 (3.96%) ISO/IEC 27001
3 8 (3.52%) Data Quality
4 7 (3.08%) GDPR
4 7 (3.08%) QA
5 4 (1.76%) COBIT
5 4 (1.76%) Cyber Essentials
5 4 (1.76%) ISO/IEC 20000
5 4 (1.76%) PCI DSS
6 2 (0.88%) California Consumer Privacy Act
6 2 (0.88%) GRC
6 2 (0.88%) HIPAA
7 1 (0.44%) ISO 9001
7 1 (0.44%) SOC 2
System Software
1 73 (32.16%) Active Directory
2 28 (12.33%) Hyper-V
3 27 (11.89%) VMware Infrastructure
4 8 (3.52%) vSphere
5 6 (2.64%) Firmware
6 3 (1.32%) VMware ESXi
7 2 (0.88%) Docker
7 2 (0.88%) Virtual Desktop
8 1 (0.44%) Virtual Servers
8 1 (0.44%) VMware Workstation
Systems Management
1 18 (7.93%) Microsoft Intune
2 14 (6.17%) SCCM
3 8 (3.52%) SCOM
3 8 (3.52%) WSUS
4 4 (1.76%) Jamf Pro
4 4 (1.76%) SmoothWall
5 3 (1.32%) Kubernetes
6 2 (0.88%) Aspera SmartTrack
6 2 (0.88%) Autotask
6 2 (0.88%) Grafana
6 2 (0.88%) Terraform
6 2 (0.88%) Tivoli Identity Manager
6 2 (0.88%) ZABBIX
7 1 (0.44%) Ansible
7 1 (0.44%) FortiGate
7 1 (0.44%) Rancher
7 1 (0.44%) Red Hat Satellite
7 1 (0.44%) Single Sign-On
Vendors
1 127 (55.95%) Microsoft
2 34 (14.98%) VMware
3 18 (7.93%) HP
4 16 (7.05%) Meraki
5 15 (6.61%) ServiceNow
6 9 (3.96%) Apple
6 9 (3.96%) Cisco
6 9 (3.96%) WatchGuard
7 8 (3.52%) Dell
7 8 (3.52%) IBM
8 7 (3.08%) Veeam
9 6 (2.64%) NetApp
9 6 (2.64%) Oracle
9 6 (2.64%) SAP
10 4 (1.76%) Computacenter
10 4 (1.76%) ConnectWise
10 4 (1.76%) IFS
10 4 (1.76%) Salesforce
10 4 (1.76%) SolarWinds
11 3 (1.32%) Sophos