Period
to 22 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 27 28 21
Rank change year-on-year +1 -7 -4
Permanent jobs citing ITIL 805 951 1,178
As % of all permanent IT jobs advertised in the East of England 7.29% 8.14% 8.93%
As % of the Processes & Methodologies category 8.12% 9.04% 9.93%
Number of salaries quoted 587 721 898
East of England median annual salary £46,000 £45,000 £42,500
Median salary % change year-on-year +2.22% +5.88% -
10th Percentile £24,300 £25,000 £24,000
90th Percentile £75,000 £64,000 £62,500
England median annual salary £45,000 £45,000 £44,500
% change year-on-year - +1.12% -1.11%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 9,912 10,517 11,859
As % of all permanent IT jobs advertised in the East of England 89.73% 90.04% 89.86%
Number of salaries quoted 7,316 8,545 9,850
East of England median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +1.12%
10th Percentile £27,000 £26,898 £26,250
90th Percentile £72,500 £68,750 £68,750
England median annual salary £50,100 £50,000 £50,000
% change year-on-year +0.20% - +5.26%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

The salary distribution of IT jobs citing ITIL in the East of England over the 6 months to 22 September 2018.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire +39 266 £42,500 -1.16% 22
Hertfordshire -7 264 £52,500 +10.53% 38
Bedfordshire -3 123 £55,000 +10.00% 8
Essex -5 102 £38,500 -14.44% 14
Suffolk -22 32 £60,000 +60.00% 3
Norfolk +3 18 £35,000 -4.11% 4
ITIL
England

For the 6 months to 22 September 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 324 (40.25%) Windows
2 289 (35.90%) Microsoft
3 164 (20.37%) Linux
4 161 (20.00%) Active Directory
5 155 (19.25%) Service Delivery
6 152 (18.88%) Problem-Solving
7 143 (17.76%) SLA
7 143 (17.76%) VMware
8 141 (17.52%) Degree
9 131 (16.27%) Agile Software Development
9 131 (16.27%) Finance
10 120 (14.91%) Windows Server
11 118 (14.66%) Analytical Skills
11 118 (14.66%) Management Information System
12 113 (14.04%) Service Management
13 105 (13.04%) Change Management
13 105 (13.04%) Project Management
14 100 (12.42%) ITIL Certification
15 97 (12.05%) Microsoft Office
15 97 (12.05%) Office 365
16 96 (11.93%) VMware Infrastructure
17 95 (11.80%) Data Centre
18 94 (11.68%) Microsoft Certification
19 92 (11.43%) Firewall
20 91 (11.30%) Amazon AWS
21 89 (11.06%) TCP/IP
21 89 (11.06%) Retail
22 88 (10.93%) Cisco
22 88 (10.93%) Microsoft Azure
23 86 (10.68%) Citrix

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (4.97%) MS Exchange
2 26 (3.23%) Skype for Business
3 24 (2.98%) OpenStack
4 23 (2.86%) SharePoint
5 19 (2.36%) Tomcat
6 16 (1.99%) IIS
7 11 (1.37%) GlassFish
8 9 (1.12%) Exchange Server 2013
9 7 (0.87%) Apache
9 7 (0.87%) Oracle Service Bus
9 7 (0.87%) Oracle SOA Suite
10 6 (0.75%) Exchange Server 2010
11 5 (0.62%) Exchange Server 2003
12 4 (0.50%) WebLogic
13 3 (0.37%) BizTalk Server
13 3 (0.37%) Confluence
13 3 (0.37%) Exchange Server 2007
14 2 (0.25%) JBoss
14 2 (0.25%) SAS
14 2 (0.25%) SharePoint 2013
Applications
1 97 (12.05%) Microsoft Office
2 52 (6.46%) Microsoft Excel
3 20 (2.48%) Microsoft Project
4 13 (1.61%) Microsoft PowerPoint
5 12 (1.49%) MS Visio
6 4 (0.50%) Acrobat
7 3 (0.37%) Spreadsheet
Business Applications
1 19 (2.36%) Dynamics AX
2 9 (1.12%) Dynamics CRM
3 8 (0.99%) Remedy ITSM
4 4 (0.50%) Unit4 Business World
5 2 (0.25%) Temenos T24
6 1 (0.12%) Dynamics NAV
6 1 (0.12%) Magento
6 1 (0.12%) Oracle ERP
6 1 (0.12%) SAP CO
6 1 (0.12%) SAP ERP
6 1 (0.12%) SAP FI
6 1 (0.12%) SAP FI/CO
6 1 (0.12%) SAP GRC
Cloud Services
1 97 (12.05%) Office 365
2 91 (11.30%) Amazon AWS
3 88 (10.93%) Microsoft Azure
4 51 (6.34%) SaaS
5 19 (2.36%) Dynamics 365
6 10 (1.24%) Cloud Computing
6 10 (1.24%) IaaS
7 7 (0.87%) Mimecast
8 6 (0.75%) AWS CloudFormation
8 6 (0.75%) Google Cloud Platform
9 3 (0.37%) OneDrive
9 3 (0.37%) Serverless
10 1 (0.12%) Boomi
10 1 (0.12%) iPaaS
10 1 (0.12%) PaaS
10 1 (0.12%) Yammer
Communications & Networking
1 92 (11.43%) Firewall
2 89 (11.06%) TCP/IP
3 70 (8.70%) WAN
4 66 (8.20%) VPN
5 62 (7.70%) DNS
6 61 (7.58%) LAN
7 56 (6.96%) Wi-Fi
8 45 (5.59%) Network Security
9 41 (5.09%) Ethernet
10 33 (4.10%) Internet
11 32 (3.98%) SAN
12 31 (3.85%) DHCP
13 28 (3.48%) VoIP
14 27 (3.35%) MPLS
15 25 (3.11%) Wireless
16 22 (2.73%) Intrusion Detection
17 21 (2.61%) SSL
18 20 (2.48%) Remote Desktop
19 19 (2.36%) NetScaler
20 15 (1.86%) Skype
Database & Business Intelligence
1 62 (7.70%) SQL Server
2 36 (4.47%) Big Data
3 28 (3.48%) SQL Server 2008
4 24 (2.98%) Oracle Database
5 20 (2.48%) Data Warehouse
6 17 (2.11%) SQL Server Reporting Services
7 14 (1.74%) Relational Database
8 13 (1.61%) MySQL
8 13 (1.61%) PostgreSQL
8 13 (1.61%) SQL Server Integration Services
9 9 (1.12%) Amazon RDS
10 8 (0.99%) Oracle Database 10g
11 7 (0.87%) Amazon Redshift
11 7 (0.87%) Apache Cassandra
11 7 (0.87%) MariaDB
11 7 (0.87%) NoSQL
11 7 (0.87%) Oracle Database 11g
11 7 (0.87%) Oracle Database 12c
11 7 (0.87%) Power BI
11 7 (0.87%) SQL Server 2005
Development Applications
1 41 (5.09%) JIRA
2 15 (1.86%) Git (software)
3 13 (1.61%) VSS/SourceSafe
4 9 (1.12%) Subversion
4 9 (1.12%) Visual Studio
5 7 (0.87%) Jasmine
5 7 (0.87%) MSTest
5 7 (0.87%) NUnit
5 7 (0.87%) Selenium
6 5 (0.62%) TeamCity
6 5 (0.62%) Visual Studio Team System
7 4 (0.50%) Jenkins
8 2 (0.25%) Bitbucket
9 1 (0.12%) ClearCase
9 1 (0.12%) ClearQuest
9 1 (0.12%) Hudson
9 1 (0.12%) MSI
9 1 (0.12%) Team Foundation Server
9 1 (0.12%) Visual Studio Code
9 1 (0.12%) Wise Package Studio
General
1 131 (16.27%) Finance
2 89 (11.06%) Retail
3 28 (3.48%) Advertising
4 24 (2.98%) Manufacturing
5 19 (2.36%) Telecoms
6 18 (2.24%) Banking
7 8 (0.99%) Marketing
8 7 (0.87%) Electronics
8 7 (0.87%) Legal
9 6 (0.75%) French Language
9 6 (0.75%) Law
10 3 (0.37%) Automotive
10 3 (0.37%) Back Office
11 2 (0.25%) Billing
11 2 (0.25%) Games
11 2 (0.25%) Pharmaceutical
11 2 (0.25%) Publishing
12 1 (0.12%) Local Government
12 1 (0.12%) Military
12 1 (0.12%) Retail Banking
Job Titles
1 126 (15.65%) Analyst
2 93 (11.55%) Team Leader
3 71 (8.82%) Support Engineer
4 56 (6.96%) 3rd Line Engineer
5 47 (5.84%) Service Manager
6 44 (5.47%) Infrastructure Engineer
7 42 (5.22%) Desktop Support
8 38 (4.72%) IT Support
9 37 (4.60%) IT Manager
9 37 (4.60%) Support Analyst
10 36 (4.47%) IT Engineer
11 34 (4.22%) Release Manager
11 34 (4.22%) Service Analyst
12 32 (3.98%) DevOps Manager
13 31 (3.85%) Administrator
13 31 (3.85%) Applications Support
14 28 (3.48%) 2nd Line Support
14 28 (3.48%) AWS DevOps
15 27 (3.35%) Service Desk Analyst
16 25 (3.11%) Delivery Manager
Libraries, Frameworks & Software Standards
1 52 (6.46%) .NET
2 19 (2.36%) Web Services
3 16 (1.99%) Velocity
4 15 (1.86%) CSS
5 14 (1.74%) Flash
6 13 (1.61%) HTML
6 13 (1.61%) Middleware
7 11 (1.37%) ASP.NET
8 10 (1.24%) HTML5
8 10 (1.24%) jQuery
9 9 (1.12%) AngularJS
9 9 (1.12%) LDAP
10 7 (0.87%) 802.1X
10 7 (0.87%) ASP.NET MVC
10 7 (0.87%) ASP.NET Web API
10 7 (0.87%) CSS3
10 7 (0.87%) KnockoutJS
10 7 (0.87%) Twitter Bootstrap
11 6 (0.75%) REST
12 4 (0.50%) OAuth
Miscellaneous
1 118 (14.66%) Analytical Skills
1 118 (14.66%) Management Information System
2 95 (11.80%) Data Centre
3 64 (7.95%) Computer Science
4 51 (6.34%) Self-Motivation
5 36 (4.47%) NHS
6 35 (4.35%) Driving Licence
7 30 (3.73%) Mobile App
8 26 (3.23%) Private Cloud
9 22 (2.73%) Replication
10 19 (2.36%) Virtual Team
11 13 (1.61%) Enterprise Storage
12 11 (1.37%) Clustering
13 10 (1.24%) CCTV
13 10 (1.24%) Client/Server
13 10 (1.24%) HP Storage
13 10 (1.24%) User Experience
14 9 (1.12%) CMDB
14 9 (1.12%) Fintech
14 9 (1.12%) iPad
Operating Systems
1 324 (40.25%) Windows
2 164 (20.37%) Linux
3 120 (14.91%) Windows Server
4 77 (9.57%) Windows 7
5 76 (9.44%) Unix
6 58 (7.20%) Windows 10
7 55 (6.83%) Windows Server 2012
8 53 (6.58%) Windows Server 2008
9 30 (3.73%) Windows XP
10 24 (2.98%) Windows Server 2003
11 18 (2.24%) Windows 8
12 14 (1.74%) HPUX
12 14 (1.74%) Red Hat Enterprise Linux
13 11 (1.37%) Ubuntu
14 10 (1.24%) AIX
14 10 (1.24%) CoreOS
15 9 (1.12%) Android
15 9 (1.12%) CentOS
15 9 (1.12%) Debian
16 7 (0.87%) Mac OS
Processes & Methodologies
1 155 (19.25%) Service Delivery
2 152 (18.88%) Problem-Solving
3 131 (16.27%) Agile Software Development
4 113 (14.04%) Service Management
5 105 (13.04%) Change Management
5 105 (13.04%) Project Management
6 85 (10.56%) DevOps
7 84 (10.43%) Incident Management
8 69 (8.57%) Line Management
9 66 (8.20%) Continuous Improvement
10 60 (7.45%) Infrastructure Engineering
11 58 (7.20%) PRINCE2
12 57 (7.08%) Stakeholder Management
13 54 (6.71%) ITSM
14 53 (6.58%) Information Security
15 52 (6.46%) Release Management
16 51 (6.34%) Cybersecurity
17 49 (6.09%) ITIL V3
17 49 (6.09%) Problem Management
18 46 (5.71%) Mentoring
Programming Languages
1 67 (8.32%) PowerShell
1 67 (8.32%) SQL
2 48 (5.96%) Python
3 28 (3.48%) JavaScript
4 25 (3.11%) C
5 22 (2.73%) C#
6 18 (2.24%) Shell Script
7 16 (1.99%) VBScript
8 15 (1.86%) Java
8 15 (1.86%) T-SQL
9 12 (1.49%) Bash Shell
10 11 (1.37%) Perl
11 7 (0.87%) Delphi
11 7 (0.87%) R
12 6 (0.75%) VB.NET
13 5 (0.62%) VBA
14 3 (0.37%) PHP
14 3 (0.37%) Ruby
14 3 (0.37%) VB
15 2 (0.25%) ABAP
Qualifications
1 141 (17.52%) Degree
2 100 (12.42%) ITIL Certification
3 94 (11.68%) Microsoft Certification
4 59 (7.33%) MCSE
5 55 (6.83%) CISSP
6 53 (6.58%) Cisco Certification
7 45 (5.59%) Security Cleared
8 43 (5.34%) CCNA
8 43 (5.34%) ITIL Foundation Certificate
9 40 (4.97%) MCITP
10 38 (4.72%) MCSA
11 37 (4.60%) MCP
12 34 (4.22%) CISM
13 32 (3.98%) Computer Science Degree
14 31 (3.85%) SC Cleared
15 26 (3.23%) VMware Certified Professional (VCP)
16 20 (2.48%) CRISC
17 19 (2.36%) CCNP
18 16 (1.99%) A+ Certification
18 16 (1.99%) CISA
Quality Assurance & Compliance
1 143 (17.76%) SLA
2 45 (5.59%) ISO/IEC 27001
3 30 (3.73%) COBIT
4 29 (3.60%) GDPR
5 17 (2.11%) ISO 22301
5 17 (2.11%) PMO
5 17 (2.11%) QA
6 16 (1.99%) PCI DSS
7 6 (0.75%) ISO 9001
7 6 (0.75%) ISO/IEC 20000
8 3 (0.37%) Sarbanes-Oxley
9 2 (0.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.12%) Cyber Essentials
10 1 (0.12%) Data Quality
10 1 (0.12%) GPG13
10 1 (0.12%) HL7
10 1 (0.12%) RMADS
System Software
1 161 (20.00%) Active Directory
2 96 (11.93%) VMware Infrastructure
3 50 (6.21%) VMware ESXi
4 42 (5.22%) Hyper-V
5 31 (3.85%) XenApp
6 27 (3.35%) vSphere
7 24 (2.98%) Docker
8 21 (2.61%) XenDesktop
9 16 (1.99%) Ceph
10 12 (1.49%) Terminal Services
11 10 (1.24%) Microsoft App-V
11 10 (1.24%) XenServer
12 9 (1.12%) BitLocker
13 6 (0.75%) VMware Workstation
14 5 (0.62%) NFS
14 5 (0.62%) Samba
14 5 (0.62%) VirtualBox
14 5 (0.62%) Xen
15 2 (0.25%) Microsoft Virtual Server
15 2 (0.25%) Virtual Servers
Systems Management
1 54 (6.71%) SCCM
2 51 (6.34%) Puppet
3 26 (3.23%) Kubernetes
4 21 (2.61%) Backup Exec
5 19 (2.36%) SCOM
6 18 (2.24%) Ansible
7 15 (1.86%) Opscode Chef
8 14 (1.74%) HP Data Protector
9 10 (1.24%) CSIRT
9 10 (1.24%) QRadar
10 7 (0.87%) NetApp OnCommand
10 7 (0.87%) PowerCLI
10 7 (0.87%) Systems Management Server (SMS)
11 6 (0.75%) EMC NetWorker
11 6 (0.75%) FortiGate
11 6 (0.75%) Microsoft Intune
11 6 (0.75%) WSUS
12 5 (0.62%) Nagios
12 5 (0.62%) OpenNMS
12 5 (0.62%) ZABBIX
Vendors
1 289 (35.90%) Microsoft
2 143 (17.76%) VMware
3 88 (10.93%) Cisco
4 86 (10.68%) Citrix
5 63 (7.83%) Oracle
6 53 (6.58%) HP
7 48 (5.96%) NetApp
8 43 (5.34%) CheckPoint
9 32 (3.98%) Avaya
10 29 (3.60%) EMC
11 28 (3.48%) Nortel
12 24 (2.98%) 3PAR
13 23 (2.86%) ServiceNow
13 23 (2.86%) Veeam
14 19 (2.36%) Apple
14 19 (2.36%) Riverbed
15 18 (2.24%) CommVault
15 18 (2.24%) WorldPay
16 17 (2.11%) Brocade
17 16 (1.99%) Intel