Period
to 22 April 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 April 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 37 23 18
Rank change year-on-year -14 -5 0
Permanent jobs citing ITIL 866 1,093 1,409
As % of all permanent IT jobs advertised in the East of England 6.70% 8.88% 9.69%
As % of the Processes & Methodologies category 7.47% 9.92% 10.83%
Number of salaries quoted 683 872 1,040
East of England median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -1.16%
10th Percentile £24,550 £26,275 £24,250
90th Percentile £68,200 £70,000 £65,000
England median annual salary £45,000 £44,000 £45,000
% change year-on-year +2.27% -2.22% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 11,586 11,013 13,010
As % of all permanent IT jobs advertised in the East of England 89.65% 89.43% 89.50%
Number of salaries quoted 8,974 8,926 10,492
East of England median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - +2.27%
10th Percentile £27,750 £26,750 £26,250
90th Percentile £71,250 £68,750 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +2.15%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

The salary distribution of IT jobs citing ITIL in the East of England over the 6 months to 22 April 2018.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 22 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -12 323 £50,000 +5.26% 26
Cambridgeshire -22 214 £42,000 -1.18% 27
Bedfordshire +6 147 £52,500 +16.67% 10
Essex -21 90 £38,500 -18.95% 11
Suffolk +11 66 £40,000 +14.29% 10
Norfolk +18 28 £35,500 -1.39% 4
ITIL
England

For the 6 months to 22 April 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 348 (40.18%) Microsoft
2 343 (39.61%) Windows
3 174 (20.09%) Problem-Solving
4 172 (19.86%) SLA
5 165 (19.05%) Finance
6 153 (17.67%) Service Management
7 149 (17.21%) Active Directory
8 145 (16.74%) Oracle
9 142 (16.40%) SQL
10 136 (15.70%) ITIL Certification
11 132 (15.24%) Windows Server
12 130 (15.01%) Degree
12 130 (15.01%) Service Delivery
13 129 (14.90%) VMware
14 123 (14.20%) Linux
15 115 (13.28%) Management Information System
15 115 (13.28%) Amazon AWS
16 113 (13.05%) Analytical Skills
17 110 (12.70%) Citrix
18 108 (12.47%) Microsoft Office
19 105 (12.12%) Project Management
20 103 (11.89%) Change Management
21 101 (11.66%) SQL Server
21 101 (11.66%) Agile Software Development
22 98 (11.32%) Data Centre
23 96 (11.09%) Problem Management
24 93 (10.74%) Unix
25 90 (10.39%) VMware Infrastructure
25 90 (10.39%) Office 365
26 89 (10.28%) Microsoft Azure

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (6.35%) MS Exchange
2 43 (4.97%) SharePoint
3 34 (3.93%) Apache
4 32 (3.70%) Tomcat
5 27 (3.12%) Oracle SOA Suite
6 18 (2.08%) Oracle Service Bus
7 16 (1.85%) Exchange Server 2010
8 14 (1.62%) OpenStack
9 11 (1.27%) Skype for Business
10 9 (1.04%) Exchange Server 2013
11 8 (0.92%) Mule
11 8 (0.92%) Mule ESB
12 5 (0.58%) Adobe Experience Manager
12 5 (0.58%) CMS
12 5 (0.58%) Drupal
12 5 (0.58%) NetWeaver
12 5 (0.58%) Sitecore CMS
12 5 (0.58%) WordPress
13 4 (0.46%) Oracle Application Server
14 3 (0.35%) Oracle HTTP Server
Applications
1 108 (12.47%) Microsoft Office
2 35 (4.04%) Spreadsheet
3 32 (3.70%) Microsoft Excel
4 9 (1.04%) Microsoft PowerPoint
5 6 (0.69%) MS Visio
6 3 (0.35%) InfoPath
7 1 (0.12%) Microsoft Project
Business Applications
1 16 (1.85%) SAP FI
2 11 (1.27%) Dynamics CRM
2 11 (1.27%) SAP CO
2 11 (1.27%) SAP FI/CO
3 7 (0.81%) Oracle EBS
3 7 (0.81%) Oracle EBS R12
3 7 (0.81%) Payment Gateway
4 6 (0.69%) JDE EnterpriseOne
4 6 (0.69%) Oracle 11i
5 5 (0.58%) SAP BPC
5 5 (0.58%) SAP FI-AP
5 5 (0.58%) SAP FI-AR
5 5 (0.58%) SAP FI-GL
6 4 (0.46%) Remedy ITSM
6 4 (0.46%) SAP Business One
7 3 (0.35%) Oracle Financials
7 3 (0.35%) Oracle HRMS
7 3 (0.35%) Oracle Payroll
7 3 (0.35%) Unit4 Business World
8 2 (0.23%) Academy Housing
Cloud Services
1 115 (13.28%) Amazon AWS
2 90 (10.39%) Office 365
3 89 (10.28%) Microsoft Azure
4 46 (5.31%) SaaS
5 27 (3.12%) Cloud Computing
6 25 (2.89%) Google Cloud Platform
7 14 (1.62%) AWS CloudFormation
7 14 (1.62%) Boomi
8 13 (1.50%) IaaS
9 8 (0.92%) PaaS
10 7 (0.81%) Serverless
11 4 (0.46%) Mimecast
11 4 (0.46%) Trello
12 2 (0.23%) Amazon CloudWatch
12 2 (0.23%) Amazon EC2
12 2 (0.23%) Amazon Glacier
12 2 (0.23%) AWS CloudTrail
12 2 (0.23%) AWS Lambda
12 2 (0.23%) OneDrive
12 2 (0.23%) Virtual Private Cloud
Communications & Networking
1 85 (9.82%) Firewall
2 67 (7.74%) WAN
3 60 (6.93%) LAN
4 55 (6.35%) TCP/IP
5 53 (6.12%) DNS
6 37 (4.27%) SAN
7 36 (4.16%) DHCP
8 35 (4.04%) Internet
9 28 (3.23%) Wi-Fi
10 27 (3.12%) NetScaler
11 26 (3.00%) VPN
12 23 (2.66%) Wireless
13 21 (2.42%) Cisco Nexus
14 20 (2.31%) Unified Communications
15 16 (1.85%) HTTP
15 16 (1.85%) IP Telephony
16 12 (1.39%) Network Security
16 12 (1.39%) VLAN
17 10 (1.15%) Cisco ASA
17 10 (1.15%) Skype
Database & Business Intelligence
1 101 (11.66%) SQL Server
2 49 (5.66%) Relational Database
3 37 (4.27%) SQL Server 2008
4 34 (3.93%) Oracle Database
5 23 (2.66%) NoSQL
5 23 (2.66%) SQL Server Reporting Services
6 21 (2.42%) MySQL
6 21 (2.42%) SQL Server Integration Services
7 15 (1.73%) SQLPlus
8 12 (1.39%) SQL Server Analysis Services
9 11 (1.27%) SQL Server 2012
10 10 (1.15%) BusinessObjects
10 10 (1.15%) Crystal Reports
10 10 (1.15%) Oracle Database 10g
11 9 (1.04%) Amazon RDS
11 9 (1.04%) Oracle Database 11g
11 9 (1.04%) Oracle Database 12c
12 8 (0.92%) Big Data
12 8 (0.92%) SAP HANA
12 8 (0.92%) SQL Server 2005
Development Applications
1 45 (5.20%) JIRA
2 23 (2.66%) Git (software)
3 18 (2.08%) Jasmine
3 18 (2.08%) MSTest
3 18 (2.08%) NUnit
3 18 (2.08%) Selenium
3 18 (2.08%) Subversion
3 18 (2.08%) VSS/SourceSafe
4 14 (1.62%) Jenkins
5 10 (1.15%) Visual Studio
6 6 (0.69%) ClearCase
6 6 (0.69%) ClearQuest
7 5 (0.58%) Maven
7 5 (0.58%) TeamCity
7 5 (0.58%) Visual Studio Team System
8 4 (0.46%) SoapUI
8 4 (0.46%) VersionOne
9 3 (0.35%) Ant
10 2 (0.23%) ProC
11 1 (0.12%) MSI
General
1 165 (19.05%) Finance
2 74 (8.55%) Retail
3 54 (6.24%) Advertising
4 28 (3.23%) Marketing
5 17 (1.96%) Banking
5 17 (1.96%) Telecoms
6 13 (1.50%) Legal
7 7 (0.81%) Manufacturing
8 4 (0.46%) Games
8 4 (0.46%) General Ledger
9 3 (0.35%) Dutch Language
9 3 (0.35%) Publishing
10 2 (0.23%) Automotive
10 2 (0.23%) Law
11 1 (0.12%) Back Office
11 1 (0.12%) German Language
11 1 (0.12%) Pharmaceutical
Job Titles
1 160 (18.48%) Analyst
2 73 (8.43%) Administrator
3 72 (8.31%) Support Engineer
4 71 (8.20%) Service Analyst
5 68 (7.85%) Support Analyst
6 62 (7.16%) Team Leader
7 55 (6.35%) Applications Support
8 46 (5.31%) Developer
9 45 (5.20%) 3rd Line Engineer
9 45 (5.20%) Service Manager
10 40 (4.62%) Desktop Support
11 35 (4.04%) Applications Engineer
12 33 (3.81%) DBA
12 33 (3.81%) Infrastructure Engineer
12 33 (3.81%) IT Manager
12 33 (3.81%) IT Support
12 33 (3.81%) Senior Support Engineer
13 31 (3.58%) Applications Support Engineer
14 29 (3.35%) 3rd Line Support
14 29 (3.35%) Project Manager
Libraries, Frameworks & Software Standards
1 60 (6.93%) .NET
2 49 (5.66%) Middleware
3 30 (3.46%) Web Services
4 29 (3.35%) CSS
5 26 (3.00%) J2EE
6 24 (2.77%) HTML
6 24 (2.77%) jQuery
7 23 (2.66%) AngularJS
7 23 (2.66%) Twitter Bootstrap
8 19 (2.19%) ASP.NET
9 18 (2.08%) ASP.NET MVC
9 18 (2.08%) ASP.NET Web API
9 18 (2.08%) CSS3
9 18 (2.08%) HTML5
9 18 (2.08%) KnockoutJS
10 13 (1.50%) PhoneGap
10 13 (1.50%) XML
11 12 (1.39%) JSON
12 10 (1.15%) OAuth
13 8 (0.92%) REST
Miscellaneous
1 115 (13.28%) Management Information System
2 113 (13.05%) Analytical Skills
3 98 (11.32%) Data Centre
4 67 (7.74%) Computer Science
5 49 (5.66%) Fintech
6 34 (3.93%) Self-Motivation
7 27 (3.12%) User Experience
8 21 (2.42%) Mobile App
9 19 (2.19%) Fat Client
9 19 (2.19%) Replication
9 19 (2.19%) Thin Client
10 15 (1.73%) Private Cloud
11 14 (1.62%) Driving Licence
12 12 (1.39%) NHS
13 11 (1.27%) Clustering
13 11 (1.27%) CMDB
14 10 (1.15%) Foreign Exchange (FX)
14 10 (1.15%) HP Storage
15 8 (0.92%) iPad
16 7 (0.81%) EMC VNX
Operating Systems
1 343 (39.61%) Windows
2 132 (15.24%) Windows Server
3 123 (14.20%) Linux
4 93 (10.74%) Unix
5 72 (8.31%) Windows 7
6 65 (7.51%) Windows Server 2012
7 57 (6.58%) Windows Server 2008
8 42 (4.85%) Windows 10
9 29 (3.35%) Windows 8
10 19 (2.19%) Solaris
11 17 (1.96%) Mac OS X
12 12 (1.39%) Windows Server 2003
13 11 (1.27%) Android
14 10 (1.15%) Apple iOS
14 10 (1.15%) HPUX
15 9 (1.04%) Red Hat Enterprise Linux
16 6 (0.69%) Windows XP
17 3 (0.35%) AIX
17 3 (0.35%) CentOS
18 1 (0.12%) Windows 2000 Server
Processes & Methodologies
1 174 (20.09%) Problem-Solving
2 153 (17.67%) Service Management
3 130 (15.01%) Service Delivery
4 105 (12.12%) Project Management
5 103 (11.89%) Change Management
6 101 (11.66%) Agile Software Development
7 96 (11.09%) Problem Management
8 79 (9.12%) ITSM
9 72 (8.31%) ITIL V3
10 71 (8.20%) PRINCE2
11 70 (8.08%) DevOps
11 70 (8.08%) Release Management
12 64 (7.39%) Incident Management
13 60 (6.93%) Business Intelligence
13 60 (6.93%) Disaster Recovery
14 58 (6.70%) Stakeholder Management
15 54 (6.24%) Continuous Improvement
16 49 (5.66%) High Availability
17 48 (5.54%) Information Security
18 45 (5.20%) Process Improvement
Programming Languages
1 142 (16.40%) SQL
2 67 (7.74%) Java
3 52 (6.00%) PowerShell
4 50 (5.77%) Shell Script
5 40 (4.62%) T-SQL
6 37 (4.27%) C#
7 32 (3.70%) JavaScript
8 19 (2.19%) Python
9 15 (1.73%) PL/SQL
10 13 (1.50%) Bash Shell
11 12 (1.39%) C
12 9 (1.04%) Delphi
12 9 (1.04%) Perl
13 8 (0.92%) VB.NET
14 7 (0.81%) Ruby
15 5 (0.58%) VBScript
15 5 (0.58%) XPath
15 5 (0.58%) XQuery
16 4 (0.46%) VB
17 2 (0.23%) PHP
Qualifications
1 136 (15.70%) ITIL Certification
2 130 (15.01%) Degree
3 89 (10.28%) Microsoft Certification
4 49 (5.66%) Cisco Certification
5 48 (5.54%) Security Cleared
6 45 (5.20%) MCSE
7 40 (4.62%) Computer Science Degree
8 35 (4.04%) MCITP
9 31 (3.58%) ITIL Foundation Certificate
10 30 (3.46%) CCNA
11 24 (2.77%) MCP
11 24 (2.77%) SC Cleared
12 23 (2.66%) CCNP
13 21 (2.42%) MCSA
14 12 (1.39%) Numerate Degree
14 12 (1.39%) VMware Certified Professional (VCP)
15 11 (1.27%) PRINCE2 Certification
16 8 (0.92%) CCIE
16 8 (0.92%) Citrix Certification
16 8 (0.92%) PMP
Quality Assurance & Compliance
1 172 (19.86%) SLA
2 69 (7.97%) ISO/IEC 27001
3 35 (4.04%) GDPR
4 27 (3.12%) QA
5 25 (2.89%) ISO 9001
6 21 (2.42%) PMO
7 13 (1.50%) GCP
8 11 (1.27%) PCI DSS
9 10 (1.15%) ISO/IEC 20000
10 4 (0.46%) Sarbanes-Oxley
11 3 (0.35%) COBIT
12 1 (0.12%) COSO
12 1 (0.12%) GPG13
12 1 (0.12%) HL7
12 1 (0.12%) ISO 13485
12 1 (0.12%) ISO 20022
12 1 (0.12%) ISO 22301
12 1 (0.12%) ISO 8583
12 1 (0.12%) RosettaNet
System Software
1 149 (17.21%) Active Directory
2 90 (10.39%) VMware Infrastructure
3 49 (5.66%) VMware ESXi
4 40 (4.62%) Hyper-V
5 30 (3.46%) XenApp
6 12 (1.39%) Terminal Services
7 11 (1.27%) XenServer
8 10 (1.15%) vSphere
8 10 (1.15%) XenDesktop
9 6 (0.69%) Oracle RAC
9 6 (0.69%) Virtual Servers
10 5 (0.58%) Docker
10 5 (0.58%) Firmware
11 4 (0.46%) BitLocker
11 4 (0.46%) KVM
11 4 (0.46%) Microsoft Virtual Server
12 3 (0.35%) Microsoft App-V
12 3 (0.35%) Tivoli Workload Scheduler
13 2 (0.23%) Snort
13 2 (0.23%) Virtual Machines
Systems Management
1 44 (5.08%) SCCM
2 28 (3.23%) Puppet
3 21 (2.42%) Oracle Enterprise Manager
4 20 (2.31%) Opscode Chef
5 19 (2.19%) Oracle Identity Manager
6 18 (2.08%) FortiGate
7 14 (1.62%) SCOM
8 13 (1.50%) Ansible
9 11 (1.27%) Backup Exec
10 10 (1.15%) HP Data Protector
11 9 (1.04%) Systems Management Server (SMS)
11 9 (1.04%) vCenter Server
12 8 (0.92%) Terraform
13 7 (0.81%) WSUS
14 6 (0.69%) HP Quality Center
15 5 (0.58%) Data Guard
15 5 (0.58%) Kubernetes
15 5 (0.58%) Oracle RMAN
15 5 (0.58%) WMI
16 4 (0.46%) Tivoli
Vendors
1 348 (40.18%) Microsoft
2 145 (16.74%) Oracle
3 129 (14.90%) VMware
4 110 (12.70%) Citrix
5 77 (8.89%) Cisco
6 73 (8.43%) HP
7 55 (6.35%) WorldPay
8 39 (4.50%) CheckPoint
9 36 (4.16%) SAP
10 23 (2.66%) Google
11 20 (2.31%) IBM
12 19 (2.19%) NetApp
13 18 (2.08%) Sitecore
13 18 (2.08%) Xamarin
14 16 (1.85%) 3PAR
15 14 (1.62%) Dell
16 13 (1.50%) EMC
16 13 (1.50%) Micro Focus
16 13 (1.50%) Salesforce.com
16 13 (1.50%) Veeam