ITIL Jobs in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The table below provides summary statistics for permanent job vacancies advertised in the East of England requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 15 June 2025, comparing them to the same period in the previous two years.

6 months to
15 Jun 2025
Same period 2024 Same period 2023
Rank 72 36 39
Rank change year-on-year -36 +3 -9
Permanent jobs citing ITIL 142 321 304
As % of all permanent jobs advertised in the East of England 4.16% 4.66% 6.57%
As % of the Processes & Methodologies category 4.46% 6.05% 6.96%
Number of salaries quoted 105 240 196
10th Percentile £27,350 £26,000 £25,500
25th Percentile £28,750 £29,000 £32,938
Median annual salary (50th Percentile) £37,000 £37,500 £51,500
Median % change year-on-year -1.33% -27.18% +3.00%
75th Percentile £48,750 £52,500 £60,000
90th Percentile £52,450 £58,750 £68,125
England median annual salary £50,000 £47,750 £48,000
% change year-on-year +4.71% -0.52% +0.21%

All Process and Methodology Skills
East of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 3,181 5,307 4,369
As % of all permanent jobs advertised in the East of England 93.26% 77.08% 94.40%
Number of salaries quoted 1,465 3,937 1,976
10th Percentile £27,500 £26,000 £26,375
25th Percentile £33,125 £33,000 £38,000
Median annual salary (50th Percentile) £50,000 £50,000 £55,000
Median % change year-on-year - -9.09% +10.00%
75th Percentile £66,100 £65,000 £67,500
90th Percentile £75,000 £77,500 £80,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 15 June 2025.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 15 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +8 48 £32,500 +8.33% 19
Hertfordshire -12 42 £42,000 -1.18% 66
Cambridgeshire +9 22 £38,890 +11.11% 18
Bedfordshire -14 16 £30,750 -3.91% 12
Norfolk -16 8 £32,533 -27.70% 6
Suffolk -41 6 £29,750 -5.56% 7
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (20.42%) SharePoint
2 15 (10.56%) Microsoft Exchange
3 10 (7.04%) IIS
4 3 (2.11%) Apache
Applications
1 11 (7.75%) Microsoft Office
2 6 (4.23%) Microsoft Excel
3 1 (0.70%) Microsoft Project
Business Applications
1 1 (0.70%) Dynamics AX
1 1 (0.70%) Dynamics CRM
1 1 (0.70%) Dynamics GP
1 1 (0.70%) Dynamics NAV
1 1 (0.70%) iTrent
1 1 (0.70%) NetSuite
1 1 (0.70%) Oracle ERP
1 1 (0.70%) Remedy ITSM
Cloud Services
1 68 (47.89%) Microsoft 365
2 65 (45.77%) Azure
3 42 (29.58%) Entra ID
4 12 (8.45%) OneDrive
5 11 (7.75%) Power Platform
6 8 (5.63%) AWS
7 7 (4.93%) IaaS
7 7 (4.93%) PaaS
8 6 (4.23%) Nutanix
8 6 (4.23%) SaaS
9 5 (3.52%) Mimecast
10 4 (2.82%) Rubrik
11 3 (2.11%) Cloud Computing
11 3 (2.11%) Power Automate
11 3 (2.11%) PowerApps
12 2 (1.41%) Copilot Studio
12 2 (1.41%) Google Workspace
13 1 (0.70%) Azure DevOps
13 1 (0.70%) Azure ExpressRoute
13 1 (0.70%) Azure Service Bus
Communications & Networking
1 20 (14.08%) Firewall
2 15 (10.56%) WAN
3 12 (8.45%) LAN
3 12 (8.45%) VPN
4 9 (6.34%) DNS
5 8 (5.63%) VLAN
5 8 (5.63%) VoIP
6 7 (4.93%) FTP
7 6 (4.23%) DHCP
8 5 (3.52%) Wireless
9 4 (2.82%) Unified Communications
10 3 (2.11%) SD-WAN
11 2 (1.41%) BGP
11 2 (1.41%) EIGRP
11 2 (1.41%) Network Security
11 2 (1.41%) OSPF
11 2 (1.41%) Remote Desktop
11 2 (1.41%) Spanning Tree
11 2 (1.41%) Wi-Fi
11 2 (1.41%) Wireshark
Database & Business Intelligence
1 10 (7.04%) Power BI
2 8 (5.63%) SQL Server
3 1 (0.70%) Big Data
3 1 (0.70%) BusinessObjects
3 1 (0.70%) Data Lake
3 1 (0.70%) GIS
3 1 (0.70%) MySQL
3 1 (0.70%) Relational Database
Development Applications
1 10 (7.04%) JIRA
2 7 (4.93%) SQL Server Management Studio (SSMS)
3 1 (0.70%) Git
General
1 72 (50.70%) Social Skills
2 13 (9.15%) Local Government
3 9 (6.34%) Analytical Skills
4 7 (4.93%) Finance
5 6 (4.23%) Legal
6 5 (3.52%) Organisational Skills
7 4 (2.82%) Law
8 2 (1.41%) Public Sector
9 1 (0.70%) Aerospace
9 1 (0.70%) Aviation
9 1 (0.70%) Back Office
9 1 (0.70%) Documentation Skills
9 1 (0.70%) Inclusion and Diversity
9 1 (0.70%) Presentation Skills
9 1 (0.70%) Telecoms
Job Titles
1 29 (20.42%) Support Engineer
2 21 (14.79%) IT Support
3 19 (13.38%) 2nd Line Support
4 18 (12.68%) Analyst
5 17 (11.97%) Technology Specialist
6 14 (9.86%) 3rd Line Engineer
7 13 (9.15%) Senior
8 12 (8.45%) 3rd Line Support
8 12 (8.45%) 3rd Line Support Engineer
9 11 (7.75%) Azure Engineer
10 10 (7.04%) Administrator
10 10 (7.04%) IT Engineer
10 10 (7.04%) Lead
11 9 (6.34%) 1st Line Support
11 9 (6.34%) IT Support Engineer
11 9 (6.34%) Support Analyst
12 8 (5.63%) Applications Support
12 8 (5.63%) Infrastructure Engineer
12 8 (5.63%) Support Team Leader
12 8 (5.63%) Team Leader
Libraries, Frameworks & Software Standards
1 2 (1.41%) Web Services
2 1 (0.70%) AngularJS
2 1 (0.70%) CSS
2 1 (0.70%) HTML
2 1 (0.70%) JSON
2 1 (0.70%) React
2 1 (0.70%) Restlet
2 1 (0.70%) ServiceStack
2 1 (0.70%) XML
Miscellaneous
1 18 (12.68%) NHS
2 11 (7.75%) Management Information System
3 8 (5.63%) Driving Licence
4 5 (3.52%) iSeries
4 5 (3.52%) Self-Motivation
4 5 (3.52%) Social Media
5 4 (2.82%) Enterprise Cloud
6 3 (2.11%) Enterprise Software
6 3 (2.11%) Onboarding
7 2 (1.41%) Blackberry
7 2 (1.41%) iPad
7 2 (1.41%) iPhone
7 2 (1.41%) Product Ownership
8 1 (0.70%) CCTV
8 1 (0.70%) Data Centre
8 1 (0.70%) IoT
8 1 (0.70%) Mobile App
8 1 (0.70%) PKI
8 1 (0.70%) PMI
8 1 (0.70%) Video Conferencing
Operating Systems
1 72 (50.70%) Windows
2 37 (26.06%) Windows Server
3 17 (11.97%) Windows Server 2019
4 14 (9.86%) Windows 10
5 10 (7.04%) Mac OS
6 8 (5.63%) Android
7 6 (4.23%) Linux
7 6 (4.23%) Windows Server 2016
8 5 (3.52%) Apple iOS
9 3 (2.11%) Windows Server 2012
Processes & Methodologies
1 45 (31.69%) Problem-Solving
2 42 (29.58%) Customer Service
3 29 (20.42%) ITSM
4 28 (19.72%) Service Delivery
5 22 (15.49%) Continuous Improvement
5 22 (15.49%) Service Management
6 17 (11.97%) Data Protection
6 17 (11.97%) Identity Management
7 15 (10.56%) Mentoring
8 11 (7.75%) Customer Experience
8 11 (7.75%) Cybersecurity
8 11 (7.75%) Information Security
8 11 (7.75%) Patch Management
8 11 (7.75%) Project Management
8 11 (7.75%) Task Automation
9 10 (7.04%) Agile
9 10 (7.04%) Infrastructure Engineering
9 10 (7.04%) Time Management
10 9 (6.34%) Infrastructure Management
10 9 (6.34%) Process Improvement
Programming Languages
1 29 (20.42%) PowerShell
2 14 (9.86%) SQL
3 7 (4.93%) T-SQL
4 2 (1.41%) JavaScript
5 1 (0.70%) Bicep
5 1 (0.70%) PL/SQL
Qualifications
1 49 (34.51%) Degree
2 24 (16.90%) DBS Check
2 24 (16.90%) Microsoft Certification
3 9 (6.34%) A+ Certification
4 8 (5.63%) Security Cleared
5 6 (4.23%) ITIL Foundation Certificate
5 6 (4.23%) SC Cleared
6 5 (3.52%) Azure Certification
7 4 (2.82%) AWS Certification
7 4 (2.82%) AWS Certified Solutions Architect
7 4 (2.82%) CEH
7 4 (2.82%) CISM
7 4 (2.82%) CISSP
7 4 (2.82%) CREST Certified
7 4 (2.82%) GIAC
7 4 (2.82%) ISSAP
8 3 (2.11%) ITIL Certification
9 2 (1.41%) Network+ Certification
9 2 (1.41%) PMI Certification
9 2 (1.41%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 17 (11.97%) SLA
2 9 (6.34%) Cyber Essentials
3 8 (5.63%) GDPR
4 4 (2.82%) ISO/IEC 27001
4 4 (2.82%) NCSC
4 4 (2.82%) NIST
5 1 (0.70%) COBIT
5 1 (0.70%) PMO
System Software
1 54 (38.03%) Active Directory
2 31 (21.83%) Hyper-V
3 20 (14.08%) VMware Infrastructure
4 1 (0.70%) Virtual Machines
4 1 (0.70%) Virtual Servers
Systems Management
1 19 (13.38%) Microsoft Intune
2 11 (7.75%) Backup Exec
3 7 (4.93%) Jamf Pro
4 5 (3.52%) SmoothWall
5 4 (2.82%) FortiGate
5 4 (2.82%) Nessus
5 4 (2.82%) NetBackup
6 3 (2.11%) Ansible
6 3 (2.11%) SCCM
7 1 (0.70%) Autotask
7 1 (0.70%) Single Sign-On
Vendors
1 94 (66.20%) Microsoft
2 21 (14.79%) VMware
3 16 (11.27%) Cisco
4 11 (7.75%) ServiceNow
4 11 (7.75%) Veeam
5 8 (5.63%) Palo Alto
6 6 (4.23%) Meraki
6 6 (4.23%) WatchGuard
7 5 (3.52%) Apple
7 5 (3.52%) Samsung
7 5 (3.52%) SolarWinds
8 4 (2.82%) Commvault
8 4 (2.82%) Qualys
8 4 (2.82%) Tenable
8 4 (2.82%) Zerto
9 2 (1.41%) Fortinet
9 2 (1.41%) Freshdesk
9 2 (1.41%) Google
9 2 (1.41%) HP
9 2 (1.41%) Okta