ITIL Job Trends in the East of England

ITIL (Information Technology Infrastructure Library)
England > East of England

The table below provides summary statistics and salary benchmarking for jobs advertised in the East of England requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 11 May 2026, with comparisons to the same periods in the previous two years.

6 months to
11 May 2026
Same period 2025 Same period 2024
Rank 82 60 34
Rank change year-on-year -22 -26 +12
Permanent jobs citing ITIL 113 136 304
As % of all permanent jobs in the East of England 1.81% 4.52% 4.96%
As % of the Processes & Methodologies category 2.62% 4.85% 6.16%
Number of salaries quoted 87 97 235
10th Percentile £31,691 £27,000 £26,000
25th Percentile £40,000 £28,500 £29,000
Median annual salary (50th Percentile) £55,000 £37,000 £37,500
Median % change year-on-year +48.65% -1.33% -25.00%
75th Percentile £75,000 £43,750 £52,500
90th Percentile £117,500 £57,500 £57,500
England median annual salary £54,000 £50,000 £48,500
% change year-on-year +8.00% +3.09% +2.11%

All Process & Methodology Skills
East of England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East of England.

Permanent vacancies with a requirement for process or methodology skills 4,319 2,804 4,936
As % of all permanent jobs advertised in the East of England 69.19% 93.28% 80.61%
Number of salaries quoted 2,715 1,433 3,705
10th Percentile £30,000 £27,789 £25,809
25th Percentile £36,250 £37,500 £32,500
Median annual salary (50th Percentile) £52,500 £52,500 £50,000
Median % change year-on-year - +5.00% -9.09%
75th Percentile £70,000 £66,254 £65,000
90th Percentile £90,000 £77,500 £76,250
England median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -12.00%

ITIL
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in the East of England.

ITIL job vacancy trend in the East of England

ITIL
Salary Trend in the East of England

Salary distribution trend for jobs in the East of England citing ITIL.

Salary distribution trend for jobs in the East of England citing ITIL

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 11 May 2026.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 11 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire -5 65 £70,000 +66.33% 19
Cambridgeshire -32 15 £42,175 +0.42% 9
Essex -44 15 £32,361 +7.87% 14
Bedfordshire +12 11 £40,000 +33.33% 3
Norfolk -22 4 £31,184 -4.15% 9
Suffolk +11 3 £40,000 +34.45% 4
ITIL
England

ITIL
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (16.81%) Microsoft Exchange
2 18 (15.93%) SharePoint
3 4 (3.54%) CMS
Applications
1 5 (4.42%) Microsoft Office
2 3 (2.65%) Microsoft Excel
3 2 (1.77%) Microsoft Project
4 1 (0.88%) Microsoft PowerPoint
Business Applications
1 4 (3.54%) Dynamics CRM
1 4 (3.54%) Dynamics GP
2 2 (1.77%) Dynamics NAV
3 1 (0.88%) Dynamics AX
Cloud Services
1 26 (23.01%) Azure
1 26 (23.01%) Microsoft 365
2 21 (18.58%) Entra ID
3 4 (3.54%) IaaS
3 4 (3.54%) PaaS
3 4 (3.54%) Power Platform
4 3 (2.65%) AWS
5 2 (1.77%) Cohesity
5 2 (1.77%) Miro
6 1 (0.88%) Azure Data Factory
6 1 (0.88%) Azure Monitor
6 1 (0.88%) Dynamics 365
6 1 (0.88%) OneDrive
6 1 (0.88%) Power Automate
6 1 (0.88%) Tricentis Tosca
Communications & Networking
1 13 (11.50%) Firewall
2 10 (8.85%) DNS
2 10 (8.85%) TCP/IP
3 8 (7.08%) WAN
4 6 (5.31%) DHCP
5 4 (3.54%) Internet
5 4 (3.54%) LAN
5 4 (3.54%) VLAN
5 4 (3.54%) Wi-Fi
6 3 (2.65%) VPN
7 2 (1.77%) SAN
7 2 (1.77%) VoIP
7 2 (1.77%) Wireless
8 1 (0.88%) Cisco ISE
8 1 (0.88%) Cisco Wireless
8 1 (0.88%) IPsec
8 1 (0.88%) NetScaler
8 1 (0.88%) Network Security
8 1 (0.88%) SD-WAN
8 1 (0.88%) Structured Cabling
Database & Business Intelligence
1 4 (3.54%) Amazon RDS
1 4 (3.54%) Power BI
1 4 (3.54%) SQL Server
2 3 (2.65%) MongoDB
3 1 (0.88%) Azure SQL Database
3 1 (0.88%) PostgreSQL
Development Applications
1 25 (22.12%) JIRA
2 1 (0.88%) Ranorex
2 1 (0.88%) Robot Framework
2 1 (0.88%) Selenium
General
1 43 (38.05%) Social Skills
2 24 (21.24%) Analytical Skills
3 23 (20.35%) Presentation Skills
4 21 (18.58%) Marketing
5 12 (10.62%) Finance
6 11 (9.73%) Public Sector
7 8 (7.08%) Documentation Skills
8 7 (6.19%) Inclusion and Diversity
9 6 (5.31%) Law
10 5 (4.42%) Organisational Skills
10 5 (4.42%) Police
10 5 (4.42%) Retail
11 4 (3.54%) Back Office
11 4 (3.54%) Banking
11 4 (3.54%) Fire and Rescue
12 3 (2.65%) Aerospace
13 2 (1.77%) French Language
13 2 (1.77%) Influencing Skills
14 1 (0.88%) Advertising
14 1 (0.88%) Telecoms
Job Titles
1 20 (17.70%) Sales Executive
2 19 (16.81%) Analyst
3 17 (15.04%) IT Support
4 15 (13.27%) Business Sales Executive
4 15 (13.27%) New Business Sales Executive
4 15 (13.27%) Solutions Sales Executive
5 12 (10.62%) Support Analyst
6 10 (8.85%) Consultant
7 9 (7.96%) IT Analyst
7 9 (7.96%) IT Support Analyst
8 6 (5.31%) Delivery Manager
8 6 (5.31%) Senior
8 6 (5.31%) Service Manager
8 6 (5.31%) Wintel Engineer
9 5 (4.42%) Applications Support
9 5 (4.42%) ServiceNow Consultant
9 5 (4.42%) Technical Consultant
10 4 (3.54%) Infrastructure Consultant
10 4 (3.54%) IT Manager
10 4 (3.54%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 7 (6.19%) JSON
2 5 (4.42%) XML
3 4 (3.54%) CSS
3 4 (3.54%) HTML
4 1 (0.88%) .NET
4 1 (0.88%) REST
4 1 (0.88%) SOAP
Miscellaneous
1 30 (26.55%) Onboarding
2 21 (18.58%) Self-Motivation
3 9 (7.96%) Driving Licence
4 6 (5.31%) Management Information System
5 5 (4.42%) Algorithms
5 5 (4.42%) Analytical Mindset
5 5 (4.42%) CMDB
5 5 (4.42%) Data Centre
6 4 (3.54%) Data Protection Act
6 4 (3.54%) Social Network
7 2 (1.77%) Low-Code
8 1 (0.88%) Clustering
8 1 (0.88%) Enterprise Software
8 1 (0.88%) Fat Client
8 1 (0.88%) Hybrid Cloud
8 1 (0.88%) Legacy Systems
8 1 (0.88%) Operational Technology
8 1 (0.88%) Private Cloud
8 1 (0.88%) Public Cloud
8 1 (0.88%) Replication
Operating Systems
1 33 (29.20%) Windows
2 11 (9.73%) Android
3 10 (8.85%) Windows Server
3 10 (8.85%) Windows Server 2016
4 7 (6.19%) Linux
4 7 (6.19%) Windows Server 2019
5 6 (5.31%) Apple iOS
5 6 (5.31%) Windows Server 2008
5 6 (5.31%) Windows Server 2012
6 5 (4.42%) Windows 10
7 4 (3.54%) VMS
8 3 (2.65%) Unix
9 1 (0.88%) Windows 7
Processes & Methodologies
1 51 (45.13%) ITSM
2 40 (35.40%) Service Management
3 34 (30.09%) Problem-Solving
4 26 (23.01%) Decision-Making
5 25 (22.12%) CRM
6 23 (20.35%) SIAM
7 22 (19.47%) Continuous Improvement
8 21 (18.58%) B2B
8 21 (18.58%) Business Development
8 21 (18.58%) Stakeholder Management
8 21 (18.58%) Workflow
9 20 (17.70%) Customer Service
9 20 (17.70%) Cybersecurity
9 20 (17.70%) GTM Strategy
10 19 (16.81%) Service Delivery
11 18 (15.93%) User Experience
12 16 (14.16%) B2B Sales
12 16 (14.16%) Change Management
12 16 (14.16%) Use Case
13 15 (13.27%) Lead Generation
Programming Languages
1 15 (13.27%) PowerShell
2 8 (7.08%) SQL
3 6 (5.31%) JavaScript
4 4 (3.54%) T-SQL
5 3 (2.65%) Python
6 1 (0.88%) Bash
6 1 (0.88%) C#
6 1 (0.88%) Erlang
6 1 (0.88%) Java
6 1 (0.88%) VBA
Qualifications
1 23 (20.35%) Degree
2 18 (15.93%) Microsoft Certification
3 17 (15.04%) Security Cleared
4 10 (8.85%) DBS Check
5 8 (7.08%) SC Cleared
6 6 (5.31%) DV Cleared
7 5 (4.42%) Azure Certification
8 4 (3.54%) Microsoft Certified Professional
8 4 (3.54%) Network+ Certification
9 3 (2.65%) CCNA
9 3 (2.65%) Cisco Certification
9 3 (2.65%) ITIL Certification
9 3 (2.65%) MCDST
9 3 (2.65%) PMI Certification
9 3 (2.65%) PMP
10 2 (1.77%) A+ Certification
11 1 (0.88%) Computer Science Degree
11 1 (0.88%) ITIL Foundation Certificate
11 1 (0.88%) Master's Degree
Quality Assurance & Compliance
1 4 (3.54%) Accessibility
1 4 (3.54%) SLA
2 2 (1.77%) QA
3 1 (0.88%) Cyber Essentials
3 1 (0.88%) GDPR
3 1 (0.88%) ISO/IEC 20000
3 1 (0.88%) PMO
System Software
1 26 (23.01%) Active Directory
2 12 (10.62%) VMware Infrastructure
3 7 (6.19%) Hyper-V
4 6 (5.31%) VMware ESXi
5 5 (4.42%) Virtual Machines
6 4 (3.54%) vSphere
Systems Management
1 19 (16.81%) Microsoft Intune
2 6 (5.31%) SCCM
2 6 (5.31%) SCOM
3 5 (4.42%) Tivoli Identity Manager
4 4 (3.54%) Active Directory Federation Services
4 4 (3.54%) SolarWinds Orion
4 4 (3.54%) vCenter Server
5 3 (2.65%) Check_MK
6 2 (1.77%) NetBackup
7 1 (0.88%) Ansible
7 1 (0.88%) SQL Sentry
7 1 (0.88%) Terraform
Vendors
1 34 (30.09%) Microsoft
1 34 (30.09%) ServiceNow
2 21 (18.58%) BMC
2 21 (18.58%) HubSpot
2 21 (18.58%) Salesforce
3 15 (13.27%) VMware
4 9 (7.96%) SolarWinds
5 7 (6.19%) HP
6 6 (5.31%) Apple
6 6 (5.31%) Dell
6 6 (5.31%) IBM
6 6 (5.31%) McAfee
7 5 (4.42%) Cisco
8 4 (3.54%) Meraki
9 3 (2.65%) Oracle
9 3 (2.65%) Sophos
10 2 (1.77%) CheckPoint
10 2 (1.77%) F5
11 1 (0.88%) Aruba
11 1 (0.88%) MobileIron