Period
to 20 November 2019

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 November 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
20 Nov 2019
Same period 2018 Same period 2017
Rank 25 29 35
Rank change year-on-year +4 +6 -14
Permanent jobs citing ITIL 579 723 842
As % of all permanent IT jobs advertised in the East of England 8.53% 7.08% 6.97%
As % of the Processes & Methodologies category 9.37% 7.82% 7.67%
Number of salaries quoted 434 514 647
East of England median annual salary £42,500 £45,000 £45,000
Median salary % change year-on-year -5.56% - +4.71%
10th Percentile £23,575 £23,500 £23,250
90th Percentile £71,250 £72,500 £65,000
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 6,179 9,246 10,977
As % of all permanent IT jobs advertised in the East of England 91.04% 90.59% 90.88%
Number of salaries quoted 4,331 6,975 8,942
East of England median annual salary £50,000 £47,500 £46,902
Median salary % change year-on-year +5.26% +1.27% +4.23%
10th Percentile £27,500 £26,500 £27,500
90th Percentile £75,000 £72,500 £70,000
England median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% -

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

The salary distribution of IT jobs citing ITIL in the East of England over the 6 months to 20 November 2019.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 20 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +13 200 £40,000 -23.81% 30
Cambridgeshire -4 152 £39,500 -3.78% 26
Bedfordshire 0 99 £52,250 -5.00% 13
Essex +7 78 £44,735 +14.95% 20
Suffolk +28 43 £55,000 - 7
Norfolk -12 6 £39,000 +11.43% 5
East Anglia - 1 £65,000 - 1
ITIL
England

For the 6 months to 20 November 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 210 (36.27%) Windows
2 191 (32.99%) Microsoft
3 172 (29.71%) Active Directory
4 131 (22.63%) Service Management
5 127 (21.93%) VMware
6 124 (21.42%) SLA
7 111 (19.17%) AWS
8 96 (16.58%) Azure
9 94 (16.23%) Linux
10 91 (15.72%) VMware Infrastructure
11 88 (15.20%) Incident Management
11 88 (15.20%) Office 365
12 84 (14.51%) Cisco
13 77 (13.30%) Problem Management
14 76 (13.13%) SQL
14 76 (13.13%) Service Delivery
15 74 (12.78%) Cisco Certification
16 73 (12.61%) Firewall
16 73 (12.61%) Finance
16 73 (12.61%) Windows Server
17 67 (11.57%) Problem-Solving
17 67 (11.57%) Data Centre
18 66 (11.40%) Agile Software Development
19 65 (11.23%) ITIL V3
20 64 (11.05%) Continuous Improvement
20 64 (11.05%) PowerShell
21 63 (10.88%) ITIL Certification
21 63 (10.88%) Infrastructure Engineering
22 62 (10.71%) SQL Server
23 61 (10.54%) ITSM

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (7.25%) MS Exchange
2 25 (4.32%) SharePoint
3 24 (4.15%) Exchange Server 2013
4 13 (2.25%) Skype for Business
5 12 (2.07%) IIS
6 8 (1.38%) Oracle SOA Suite
7 7 (1.21%) Exchange Server 2010
8 6 (1.04%) WebLogic
9 5 (0.86%) Confluence
9 5 (0.86%) Exchange Server 2007
9 5 (0.86%) Tomcat
10 3 (0.52%) Apache
10 3 (0.52%) JBoss
11 2 (0.35%) CMS
12 1 (0.17%) Blackberry Enterprise Server
12 1 (0.17%) nginx
12 1 (0.17%) OpenEdge
12 1 (0.17%) OpenStack
12 1 (0.17%) Umbraco
12 1 (0.17%) WordPress
Applications
1 44 (7.60%) Microsoft Office
2 23 (3.97%) Microsoft Excel
3 8 (1.38%) Microsoft PowerPoint
4 6 (1.04%) InfoPath
4 6 (1.04%) MS Visio
5 3 (0.52%) Microsoft Project
Business Applications
1 7 (1.21%) Dynamics CRM
2 6 (1.04%) Remedy ITSM
3 5 (0.86%) Maximo
3 5 (0.86%) Oracle ERP
4 3 (0.52%) Payment Gateway
4 3 (0.52%) Postilion
5 2 (0.35%) Unit4 Business World
6 1 (0.17%) Oracle Applications
6 1 (0.17%) Oracle EBS
6 1 (0.17%) SAP CO
6 1 (0.17%) SAP FI
6 1 (0.17%) SAP FI/CO
Cloud Services
1 111 (19.17%) AWS
2 96 (16.58%) Azure
3 88 (15.20%) Office 365
4 18 (3.11%) IaaS
4 18 (3.11%) PaaS
5 16 (2.76%) Mimecast
6 14 (2.42%) Power Platform
7 13 (2.25%) SaaS
8 6 (1.04%) Cloud Computing
9 4 (0.69%) AWS CloudFormation
10 3 (0.52%) AWS CodePipeline
11 2 (0.35%) Azure Active Directory
11 2 (0.35%) Serverless
12 1 (0.17%) Akamai
12 1 (0.17%) Basecamp
12 1 (0.17%) Dynamics 365
12 1 (0.17%) OneDrive
12 1 (0.17%) PowerApps
12 1 (0.17%) Yammer
Communications & Networking
1 73 (12.61%) Firewall
2 45 (7.77%) WAN
3 44 (7.60%) LAN
4 33 (5.70%) DNS
5 32 (5.53%) Network Security
6 24 (4.15%) Skype
6 24 (4.15%) TCP/IP
7 23 (3.97%) DHCP
8 19 (3.28%) SAN
9 18 (3.11%) HTTP
10 15 (2.59%) Remote Desktop
11 13 (2.25%) Wireless
12 12 (2.07%) VLAN
13 10 (1.73%) EIGRP
13 10 (1.73%) Internet
13 10 (1.73%) OSPF
14 8 (1.38%) WLAN
15 7 (1.21%) Cisco Nexus
15 7 (1.21%) NAS
15 7 (1.21%) VSAN
Database & Business Intelligence
1 62 (10.71%) SQL Server
2 24 (4.15%) Relational Database
3 23 (3.97%) Data Warehouse
3 23 (3.97%) MySQL
4 18 (3.11%) OLAP
5 16 (2.76%) BusinessObjects
5 16 (2.76%) PostgreSQL
5 16 (2.76%) SQL Server 2016
5 16 (2.76%) SQL Server Integration Services
6 14 (2.42%) Power BI
6 14 (2.42%) SQL Server Reporting Services
7 13 (2.25%) Big Data
7 13 (2.25%) Enterprise Data Warehouse
7 13 (2.25%) OLTP
7 13 (2.25%) RDBMS
8 9 (1.55%) SQL Server Analysis Services
9 6 (1.04%) Text Mining
10 5 (0.86%) Data Mining
10 5 (0.86%) GIS
10 5 (0.86%) Oracle Database
Development Applications
1 12 (2.07%) JIRA
2 11 (1.90%) MSI
3 9 (1.55%) SQL Server Management Studio (SSMS)
4 8 (1.38%) Oracle Forms
5 5 (0.86%) Git (software)
5 5 (0.86%) Team Foundation Server
5 5 (0.86%) Visual Studio
6 4 (0.69%) Jenkins
7 2 (0.35%) AdminStudio
8 1 (0.17%) Axure RP
8 1 (0.17%) Balsamiq
8 1 (0.17%) Hudson
8 1 (0.17%) Mercurial
8 1 (0.17%) Subversion
8 1 (0.17%) WebSpeed
General
1 73 (12.61%) Finance
2 44 (7.60%) Public Sector
3 29 (5.01%) Retail
4 13 (2.25%) Marketing
5 12 (2.07%) Telecoms
6 10 (1.73%) Advertising
7 8 (1.38%) Publishing
8 7 (1.21%) Electronics
8 7 (1.21%) Manufacturing
9 5 (0.86%) Aerospace
9 5 (0.86%) Automotive
9 5 (0.86%) Local Government
10 4 (0.69%) French Language
10 4 (0.69%) German Language
10 4 (0.69%) Legal
11 3 (0.52%) Back Office
12 2 (0.35%) Banking
12 2 (0.35%) Italian Language
12 2 (0.35%) Spanish Language
13 1 (0.17%) Dutch Language
Job Titles
1 108 (18.65%) Analyst
2 52 (8.98%) Service Analyst
3 47 (8.12%) Service Manager
4 46 (7.94%) Service Desk Analyst
5 42 (7.25%) Infrastructure Engineer
6 39 (6.74%) Network Engineer
7 35 (6.04%) Support Analyst
8 34 (5.87%) Applications Support
9 33 (5.70%) Architect
10 28 (4.84%) 2nd Line Support
10 28 (4.84%) 3rd Line Engineer
11 27 (4.66%) Support Engineer
12 24 (4.15%) Administrator
12 24 (4.15%) Consultant
13 23 (3.97%) DBA
14 21 (3.63%) 2nd Line Engineer
15 20 (3.45%) IT Manager
16 18 (3.11%) Developer
17 16 (2.76%) Technical Architect
18 15 (2.59%) Solutions Architect
Libraries, Frameworks & Software Standards
1 31 (5.35%) Web Services
2 21 (3.63%) .NET
2 21 (3.63%) LDAP
3 17 (2.94%) OAuth
3 17 (2.94%) SAML
4 16 (2.76%) HTML
5 13 (2.25%) OpenID
6 9 (1.55%) ASP.NET
7 7 (1.21%) CSS
8 6 (1.04%) Backbone.js
8 6 (1.04%) jQuery
9 5 (0.86%) Middleware
9 5 (0.86%) REST
9 5 (0.86%) SOAP
10 4 (0.69%) HTML5
10 4 (0.69%) Natural Language Processing
11 3 (0.52%) EDI
11 3 (0.52%) Java EE
11 3 (0.52%) Spring Boot
11 3 (0.52%) XML
Miscellaneous
1 67 (11.57%) Data Centre
2 53 (9.15%) Management Information System
3 51 (8.81%) Analytical Skills
4 20 (3.45%) Replication
5 19 (3.28%) Self-Motivation
6 14 (2.42%) Clustering
6 14 (2.42%) Enterprise Software
7 10 (1.73%) Enterprise Storage
7 10 (1.73%) Hybrid Cloud
7 10 (1.73%) User Experience
8 9 (1.55%) EPoS
9 8 (1.38%) Client/Server
9 8 (1.38%) Linux Command Line
9 8 (1.38%) NHS
9 8 (1.38%) Public Cloud
10 7 (1.21%) Driving Licence
11 6 (1.04%) CMDB
11 6 (1.04%) e-Learning
11 6 (1.04%) PKI
12 5 (0.86%) CCTV
Operating Systems
1 210 (36.27%) Windows
2 94 (16.23%) Linux
3 73 (12.61%) Windows Server
4 48 (8.29%) Windows Server 2008
5 33 (5.70%) Unix
6 30 (5.18%) Windows Server 2012
7 22 (3.80%) Windows 7
8 18 (3.11%) Windows 10
9 15 (2.59%) Android
10 10 (1.73%) Mac OS
10 10 (1.73%) Mac OS X
11 7 (1.21%) Windows XP
12 5 (0.86%) Red Hat Enterprise Linux
13 4 (0.69%) CentOS
13 4 (0.69%) Windows Server 2003
14 3 (0.52%) Fedora
14 3 (0.52%) Ubuntu
15 2 (0.35%) Apple iOS
15 2 (0.35%) Debian
16 1 (0.17%) Solaris
Processes & Methodologies
1 131 (22.63%) Service Management
2 88 (15.20%) Incident Management
3 77 (13.30%) Problem Management
4 76 (13.13%) Service Delivery
5 67 (11.57%) Problem-Solving
6 66 (11.40%) Agile Software Development
7 65 (11.23%) ITIL V3
8 64 (11.05%) Continuous Improvement
9 63 (10.88%) Infrastructure Engineering
10 61 (10.54%) ITSM
11 60 (10.36%) Information Security
12 57 (9.84%) Change Management
13 54 (9.33%) SDLC
14 49 (8.46%) Project Management
15 48 (8.29%) Root Cause Analysis
16 42 (7.25%) IT Strategy
17 38 (6.56%) Vulnerability Management
18 37 (6.39%) SIEM
19 36 (6.22%) PRINCE2
20 33 (5.70%) Business Intelligence
Programming Languages
1 76 (13.13%) SQL
2 64 (11.05%) PowerShell
3 45 (7.77%) Python
4 37 (6.39%) Java
5 31 (5.35%) Bash Shell
6 16 (2.76%) C
7 12 (2.07%) C#
8 11 (1.90%) JavaScript
8 11 (1.90%) Shell Script
9 7 (1.21%) Perl
9 7 (1.21%) PHP
9 7 (1.21%) VB.NET
10 6 (1.04%) T-SQL
11 2 (0.35%) VBScript
12 1 (0.17%) C++
12 1 (0.17%) PHP 5
12 1 (0.17%) PHP 7
12 1 (0.17%) Progress 4GL
12 1 (0.17%) VB
Qualifications
1 74 (12.78%) Cisco Certification
2 63 (10.88%) ITIL Certification
3 56 (9.67%) Degree
4 54 (9.33%) Security Cleared
5 52 (8.98%) SC Cleared
6 45 (7.77%) CISSP
7 44 (7.60%) Microsoft Certification
8 43 (7.43%) CCNA
9 27 (4.66%) CCNP
9 27 (4.66%) MCSE
10 19 (3.28%) (ISC)2 CCSP
10 19 (3.28%) CSSLP
10 19 (3.28%) ISSAP
10 19 (3.28%) ITIL Foundation Certificate
10 19 (3.28%) TOGAF Certification
10 19 (3.28%) VMware Certified Professional (VCP)
11 18 (3.11%) CCSP
12 16 (2.76%) CISM
12 16 (2.76%) MCP
13 12 (2.07%) MCSA
Quality Assurance & Compliance
1 124 (21.42%) SLA
2 30 (5.18%) ISO/IEC 27001
3 10 (1.73%) PMO
4 8 (1.38%) COBIT
4 8 (1.38%) ISO/IEC 20000
5 7 (1.21%) HIPAA
6 6 (1.04%) PCI DSS
6 6 (1.04%) QA
7 5 (0.86%) Cyber Essentials
7 5 (0.86%) ISO 9001
7 5 (0.86%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 4 (0.69%) Cyber Essentials PLUS
9 3 (0.52%) GDPR
System Software
1 172 (29.71%) Active Directory
2 91 (15.72%) VMware Infrastructure
3 49 (8.46%) Hyper-V
4 16 (2.76%) Virtual Machines
5 13 (2.25%) Terminal Services
5 13 (2.25%) Virtual Desktop
5 13 (2.25%) XenApp
6 12 (2.07%) Citrix Hypervisor
6 12 (2.07%) vSphere
7 11 (1.90%) Docker
7 11 (1.90%) VMware ESXi
8 6 (1.04%) XenDesktop
9 4 (0.69%) BitLocker
10 3 (0.52%) Firmware
10 3 (0.52%) NFS
10 3 (0.52%) Samba
10 3 (0.52%) Virtual Servers
10 3 (0.52%) VirtualBox
10 3 (0.52%) Xen
11 2 (0.35%) SRDF
Systems Management
1 61 (10.54%) SCCM
2 22 (3.80%) HP Data Protector
3 20 (3.45%) Ansible
4 18 (3.11%) Kubernetes
5 17 (2.94%) Single Sign-On
6 13 (2.25%) Foglight
6 13 (2.25%) LiteSpeed
7 12 (2.07%) Microsoft Intune
7 12 (2.07%) Puppet
7 12 (2.07%) SCOM
8 11 (1.90%) Cisco CUCM
9 8 (1.38%) vCenter Server
10 7 (1.21%) Avamar
10 7 (1.21%) Microsoft Clustering
11 6 (1.04%) Backup Exec
11 6 (1.04%) Nagios
11 6 (1.04%) Opscode Chef
12 5 (0.86%) EMC NetWorker
12 5 (0.86%) Tivoli Storage Manager
12 5 (0.86%) WSUS
Vendors
1 191 (32.99%) Microsoft
2 127 (21.93%) VMware
3 84 (14.51%) Cisco
4 53 (9.15%) Citrix
5 37 (6.39%) Oracle
6 34 (5.87%) HP
7 32 (5.53%) Veeam
8 28 (4.84%) F5
9 26 (4.49%) CheckPoint
10 23 (3.97%) ServiceNow
11 18 (3.11%) Fortinet
12 17 (2.94%) Remedy
13 14 (2.42%) Apple
13 14 (2.42%) Meraki
13 14 (2.42%) Palo Alto
14 12 (2.07%) NetApp
15 11 (1.90%) Dell
15 11 (1.90%) SAP
15 11 (1.90%) SolarWinds
16 10 (1.73%) EMC