Period
to 25 August 2019

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 August 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
25 Aug 2019
Same period 2018 Same period 2017
Rank 23 28 27
Rank change year-on-year +5 -1 -7
Permanent jobs citing ITIL 651 832 1,012
As % of all permanent IT jobs advertised in the East of England 9.11% 7.29% 8.44%
As % of the Processes & Methodologies category 10.18% 8.03% 9.30%
Number of salaries quoted 517 611 753
East of England median annual salary £42,500 £46,056 £45,000
Median salary % change year-on-year -7.72% +2.35% +5.88%
10th Percentile £24,650 £24,000 £25,000
90th Percentile £71,750 £75,000 £63,600
England median annual salary £45,000 £45,000 £45,000

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 6,396 10,364 10,880
As % of all permanent IT jobs advertised in the East of England 89.47% 90.78% 90.76%
Number of salaries quoted 4,654 7,602 8,721
East of England median annual salary £48,875 £47,500 £45,000
Median salary % change year-on-year +2.89% +5.56% -
10th Percentile £27,500 £27,000 £26,750
90th Percentile £73,525 £72,500 £67,500
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

The salary distribution of IT jobs citing ITIL in the East of England over the 6 months to 25 August 2019.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 25 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +22 301 £42,500 -19.05% 29
Cambridgeshire 0 154 £38,500 -9.41% 20
Bedfordshire +4 113 £52,500 -4.55% 7
Essex -2 56 £50,000 +29.87% 10
Suffolk +2 20 £55,000 -8.33% 6
Norfolk -4 9 £29,000 -12.92% 1
ITIL
England

For the 6 months to 25 August 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 248 (38.10%) Windows
2 221 (33.95%) Microsoft
3 189 (29.03%) Active Directory
4 151 (23.20%) Service Management
5 143 (21.97%) VMware
6 122 (18.74%) SLA
7 121 (18.59%) Office 365
8 112 (17.20%) Windows Server
9 106 (16.28%) Infrastructure Engineering
9 106 (16.28%) AWS
10 104 (15.98%) Cisco
11 99 (15.21%) Azure
12 98 (15.05%) Service Delivery
13 96 (14.75%) Cisco Certification
13 96 (14.75%) VMware Infrastructure
14 94 (14.44%) Incident Management
15 90 (13.82%) Change Management
16 87 (13.36%) SQL
17 84 (12.90%) Continuous Improvement
18 82 (12.60%) Problem Management
19 81 (12.44%) SCCM
20 80 (12.29%) Firewall
21 79 (12.14%) DNS
21 79 (12.14%) PowerShell
22 77 (11.83%) Finance
23 76 (11.67%) Linux
23 76 (11.67%) Information Security
24 73 (11.21%) SQL Server
24 73 (11.21%) Management Information System
24 73 (11.21%) Problem-Solving

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 68 (10.45%) MS Exchange
2 30 (4.61%) SharePoint
3 29 (4.45%) Exchange Server 2013
4 21 (3.23%) IIS
5 16 (2.46%) Apache
6 14 (2.15%) Skype for Business
7 9 (1.38%) Exchange Server 2010
8 6 (0.92%) Tomcat
9 5 (0.77%) Oracle SOA Suite
10 4 (0.61%) CMS
10 4 (0.61%) Exchange Server 2007
11 3 (0.46%) JBoss
11 3 (0.46%) Umbraco
11 3 (0.46%) WebLogic
11 3 (0.46%) WordPress
12 1 (0.15%) CICS
12 1 (0.15%) Confluence
12 1 (0.15%) OpenEdge
12 1 (0.15%) OpenStack
12 1 (0.15%) SharePoint 2013
Applications
1 56 (8.60%) Microsoft Office
2 27 (4.15%) Microsoft Excel
3 12 (1.84%) Microsoft Project
4 11 (1.69%) MS Visio
5 9 (1.38%) InfoPath
6 7 (1.08%) Microsoft PowerPoint
7 6 (0.92%) CATIA
8 4 (0.61%) Acrobat
Business Applications
1 9 (1.38%) Remedy ITSM
2 5 (0.77%) Dynamics CRM
2 5 (0.77%) Maximo
2 5 (0.77%) Oracle ERP
2 5 (0.77%) Postilion
3 3 (0.46%) Dynamics AX
3 3 (0.46%) NetSuite
4 1 (0.15%) Oracle Applications
4 1 (0.15%) Oracle EBS
4 1 (0.15%) Payment Gateway
4 1 (0.15%) SAP HCM
4 1 (0.15%) SAP HR
4 1 (0.15%) SAP HR-PA
4 1 (0.15%) SAP Payroll
4 1 (0.15%) Unit4 Business World
Cloud Services
1 121 (18.59%) Office 365
2 106 (16.28%) AWS
3 99 (15.21%) Azure
4 22 (3.38%) SaaS
5 18 (2.76%) Mimecast
6 17 (2.61%) IaaS
7 16 (2.46%) PaaS
8 13 (2.00%) Azure Active Directory
9 10 (1.54%) Power Platform
10 9 (1.38%) GCP
11 8 (1.23%) Cloud Computing
12 4 (0.61%) Akamai
12 4 (0.61%) AWS CloudFormation
13 3 (0.46%) OneDrive
14 2 (0.31%) PowerApps
14 2 (0.31%) Yammer
15 1 (0.15%) AWS CodePipeline
15 1 (0.15%) Azure Stack
15 1 (0.15%) Basecamp
15 1 (0.15%) SuccessFactors
Communications & Networking
1 80 (12.29%) Firewall
2 79 (12.14%) DNS
3 61 (9.37%) DHCP
4 35 (5.38%) Network Security
5 34 (5.22%) LAN
6 33 (5.07%) WAN
7 30 (4.61%) SAN
8 27 (4.15%) Skype
9 22 (3.38%) VPN
10 21 (3.23%) VLAN
11 18 (2.76%) Wireless
12 17 (2.61%) TCP/IP
13 13 (2.00%) HTTP
13 13 (2.00%) iSCSI
14 12 (1.84%) Internet
15 11 (1.69%) Wi-Fi
16 10 (1.54%) OSPF
16 10 (1.54%) Remote Desktop
16 10 (1.54%) VoIP
17 9 (1.38%) MPLS
Database & Business Intelligence
1 73 (11.21%) SQL Server
2 20 (3.07%) Relational Database
3 14 (2.15%) BusinessObjects
3 14 (2.15%) MySQL
4 12 (1.84%) RDBMS
5 11 (1.69%) Data Warehouse
5 11 (1.69%) SQL Server 2016
6 10 (1.54%) OLAP
6 10 (1.54%) PostgreSQL
6 10 (1.54%) Power BI
7 9 (1.38%) Enterprise Data Warehouse
7 9 (1.38%) OLTP
7 9 (1.38%) SQL Server Integration Services
7 9 (1.38%) SQL Server Reporting Services
8 7 (1.08%) GIS
8 7 (1.08%) SQL Server Analysis Services
9 6 (0.92%) SQL Server 2012
10 5 (0.77%) Oracle Database
11 4 (0.61%) SQL Server 2008
12 3 (0.46%) Big Data
Development Applications
1 10 (1.54%) Visual Studio
2 9 (1.38%) Oracle Forms
2 9 (1.38%) Team Foundation Server
3 4 (0.61%) AdminStudio
3 4 (0.61%) Git (software)
3 4 (0.61%) SQL Server Management Studio (SSMS)
4 3 (0.46%) JIRA
4 3 (0.46%) Subversion
5 1 (0.15%) Axure RP
5 1 (0.15%) Balsamiq
5 1 (0.15%) Hudson
5 1 (0.15%) Maven
5 1 (0.15%) MSI
5 1 (0.15%) TestRail
5 1 (0.15%) Visual Studio Code
5 1 (0.15%) WebSpeed
5 1 (0.15%) Zephyr
General
1 77 (11.83%) Finance
2 36 (5.53%) Public Sector
3 35 (5.38%) Retail
4 13 (2.00%) Advertising
5 10 (1.54%) Marketing
6 9 (1.38%) Automotive
7 8 (1.23%) Dutch Language
7 8 (1.23%) Telecoms
8 7 (1.08%) Publishing
9 6 (0.92%) Electronics
9 6 (0.92%) French Language
9 6 (0.92%) German Language
9 6 (0.92%) Legal
9 6 (0.92%) Manufacturing
10 5 (0.77%) Local Government
11 3 (0.46%) Financial Institution
11 3 (0.46%) Police
12 2 (0.31%) Aerospace
12 2 (0.31%) Pharmaceutical
13 1 (0.15%) Military
Job Titles
1 122 (18.74%) Analyst
2 73 (11.21%) Infrastructure Engineer
3 47 (7.22%) Service Manager
4 44 (6.76%) Service Analyst
5 39 (5.99%) Service Desk Analyst
6 38 (5.84%) Applications Support
6 38 (5.84%) Support Analyst
7 35 (5.38%) 3rd Line Engineer
7 35 (5.38%) Network Engineer
8 32 (4.92%) Architect
9 29 (4.45%) Support Engineer
10 26 (3.99%) 2nd Line Engineer
10 26 (3.99%) Consultant
10 26 (3.99%) Security Engineer
11 25 (3.84%) Senior Infrastructure Engineer
12 24 (3.69%) Administrator
13 21 (3.23%) DBA
13 21 (3.23%) IT Engineer
14 20 (3.07%) Delivery Manager
15 19 (2.92%) Team Leader
Libraries, Frameworks & Software Standards
1 34 (5.22%) HTML
2 29 (4.45%) .NET
3 25 (3.84%) Web Services
4 19 (2.92%) CSS
5 15 (2.30%) ASP.NET
6 14 (2.15%) LDAP
7 12 (1.84%) OAuth
7 12 (1.84%) SAML
8 10 (1.54%) jQuery
9 9 (1.38%) Backbone.js
10 8 (1.23%) HTML5
10 8 (1.23%) OpenID
11 6 (0.92%) LAMP
12 5 (0.77%) CSS3
13 4 (0.61%) Middleware
13 4 (0.61%) REST
14 3 (0.46%) JSON
14 3 (0.46%) SOAP
14 3 (0.46%) XML
14 3 (0.46%) XSLT
Miscellaneous
1 73 (11.21%) Management Information System
2 58 (8.91%) Analytical Skills
3 49 (7.53%) Data Centre
4 27 (4.15%) Replication
5 23 (3.53%) User Experience
6 19 (2.92%) Self-Motivation
7 16 (2.46%) EPoS
8 13 (2.00%) Enterprise Software
9 11 (1.69%) Hybrid Cloud
10 9 (1.38%) Clustering
10 9 (1.38%) CMDB
11 7 (1.08%) AS400
11 7 (1.08%) Virtual Team
12 6 (0.92%) e-Health
12 6 (0.92%) Enterprise Storage
12 6 (0.92%) Linux Command Line
13 5 (0.77%) Public Cloud
14 4 (0.61%) iPad
15 3 (0.46%) Hedge funds
15 3 (0.46%) Social Media
Operating Systems
1 248 (38.10%) Windows
2 112 (17.20%) Windows Server
3 76 (11.67%) Linux
4 59 (9.06%) Windows Server 2008
5 50 (7.68%) Windows 7
6 40 (6.14%) Windows Server 2012
7 39 (5.99%) Windows 10
8 23 (3.53%) Windows XP
9 19 (2.92%) Android
9 19 (2.92%) Unix
10 15 (2.30%) Red Hat Enterprise Linux
11 13 (2.00%) Mac OS X
11 13 (2.00%) Windows 2000
12 8 (1.23%) Windows Server 2003
13 7 (1.08%) Mac OS
14 4 (0.61%) CentOS
14 4 (0.61%) Debian
15 3 (0.46%) Fedora
15 3 (0.46%) Solaris
15 3 (0.46%) Ubuntu
Processes & Methodologies
1 151 (23.20%) Service Management
2 106 (16.28%) Infrastructure Engineering
3 98 (15.05%) Service Delivery
4 94 (14.44%) Incident Management
5 90 (13.82%) Change Management
6 84 (12.90%) Continuous Improvement
7 82 (12.60%) Problem Management
8 76 (11.67%) Information Security
9 73 (11.21%) Problem-Solving
10 67 (10.29%) ITIL V3
11 65 (9.98%) Agile Software Development
12 61 (9.37%) ITSM
13 59 (9.06%) SIEM
14 51 (7.83%) Disaster Recovery
15 47 (7.22%) Vulnerability Management
16 46 (7.07%) Root Cause Analysis
17 40 (6.14%) Project Management
18 39 (5.99%) SDLC
19 38 (5.84%) E-Commerce
20 37 (5.68%) PRINCE2
Programming Languages
1 87 (13.36%) SQL
2 79 (12.14%) PowerShell
3 40 (6.14%) Java
4 35 (5.38%) Python
5 26 (3.99%) Bash Shell
6 25 (3.84%) C
6 25 (3.84%) JavaScript
7 18 (2.76%) Shell Script
8 13 (2.00%) C#
9 11 (1.69%) VBScript
10 10 (1.54%) PHP
11 9 (1.38%) VB.NET
12 8 (1.23%) Perl
13 7 (1.08%) T-SQL
14 3 (0.46%) C++
15 2 (0.31%) Go
15 2 (0.31%) PL/SQL
15 2 (0.31%) VB
16 1 (0.15%) JCL
16 1 (0.15%) Progress 4GL
Qualifications
1 96 (14.75%) Cisco Certification
2 72 (11.06%) CCNA
3 69 (10.60%) CISSP
4 65 (9.98%) Microsoft Certification
5 58 (8.91%) Degree
6 56 (8.60%) Security Cleared
7 48 (7.37%) SC Cleared
8 47 (7.22%) ITIL Certification
8 47 (7.22%) MCSE
9 40 (6.14%) CCNP
10 28 (4.30%) VMware Certified Professional (VCP)
11 27 (4.15%) MCP
12 24 (3.69%) CISM
12 24 (3.69%) MCSA
13 22 (3.38%) Citrix Certification
13 22 (3.38%) ITIL Foundation Certificate
14 20 (3.07%) CEH
15 17 (2.61%) TOGAF Certification
16 16 (2.46%) (ISC)2 CCSP
16 16 (2.46%) CSSLP
Quality Assurance & Compliance
1 122 (18.74%) SLA
2 45 (6.91%) ISO/IEC 27001
3 27 (4.15%) PCI DSS
4 20 (3.07%) COBIT
5 13 (2.00%) GDPR
5 13 (2.00%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 11 (1.69%) PMO
7 9 (1.38%) Cyber Essentials
8 8 (1.23%) ISO/IEC 20000
9 6 (0.92%) HIPAA
10 4 (0.61%) Cyber Essentials PLUS
11 2 (0.31%) Data Quality
11 2 (0.31%) PA-DSS
12 1 (0.15%) ISO 8583
12 1 (0.15%) QA
System Software
1 189 (29.03%) Active Directory
2 96 (14.75%) VMware Infrastructure
3 53 (8.14%) Hyper-V
4 26 (3.99%) vSphere
5 15 (2.30%) Virtual Machines
5 15 (2.30%) XenApp
6 13 (2.00%) VMware ESXi
7 10 (1.54%) XenDesktop
8 8 (1.23%) BitLocker
8 8 (1.23%) NFS
8 8 (1.23%) Samba
9 6 (0.92%) VMware Server
10 5 (0.77%) DFS Replication
10 5 (0.77%) iptables
10 5 (0.77%) Microsoft App-V
10 5 (0.77%) Postfix
11 4 (0.61%) Citrix Hypervisor
11 4 (0.61%) Docker
11 4 (0.61%) Terminal Server
11 4 (0.61%) VMware Workstation
Systems Management
1 81 (12.44%) SCCM
2 23 (3.53%) HP Data Protector
3 19 (2.92%) SCOM
4 17 (2.61%) Cisco CUCM
4 17 (2.61%) Microsoft Intune
5 15 (2.30%) Puppet
6 13 (2.00%) Single Sign-On
7 10 (1.54%) Nagios
8 9 (1.38%) Foglight
8 9 (1.38%) LiteSpeed
8 9 (1.38%) vCenter Server
9 8 (1.23%) Ansible
9 8 (1.23%) Cisco UCCE
9 8 (1.23%) FortiGate
9 8 (1.23%) WSUS
10 7 (1.08%) Data Guard
11 6 (0.92%) Oracle RMAN
12 5 (0.77%) Munin
13 4 (0.61%) Jamf Pro
13 4 (0.61%) Kubernetes
Vendors
1 221 (33.95%) Microsoft
2 143 (21.97%) VMware
3 104 (15.98%) Cisco
4 53 (8.14%) Citrix
5 52 (7.99%) HP
6 42 (6.45%) F5
7 32 (4.92%) CheckPoint
7 32 (4.92%) Oracle
8 30 (4.61%) Veeam
9 26 (3.99%) Fortinet
10 25 (3.84%) ServiceNow
11 22 (3.38%) Palo Alto
12 21 (3.23%) Qualys
13 20 (3.07%) Veracode
14 17 (2.61%) Google
14 17 (2.61%) Remedy
15 16 (2.46%) Apple
16 15 (2.30%) Meraki
17 13 (2.00%) Atlassian
17 13 (2.00%) Red Hat