Period
to 21 November 2018

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 21 November 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
England > East of England
6 months to
21 Nov 2018
Same period 2017 Same period 2016
Rank 30 35 21
Rank change year-on-year +5 -14 -4
Permanent jobs citing ITIL 716 852 1,214
As % of all permanent IT jobs advertised in the East of England 7.04% 7.00% 9.22%
As % of the Processes & Methodologies category 7.83% 7.76% 10.23%
Number of salaries quoted 510 654 1,042
East of England median annual salary £45,000 £45,000 £43,000
Median salary % change year-on-year - +4.65% +1.18%
10th Percentile £23,250 £23,250 £25,500
90th Percentile £72,500 £65,000 £67,500
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% -2.22%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 9,141 10,979 11,872
As % of all permanent IT jobs advertised in the East of England 89.88% 90.21% 90.15%
Number of salaries quoted 6,879 8,930 9,797
East of England median annual salary £47,500 £47,000 £45,000
Median salary % change year-on-year +1.06% +4.44% -
10th Percentile £26,500 £27,500 £26,250
90th Percentile £72,500 £70,000 £70,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

The salary distribution of IT jobs citing ITIL in the East of England over the 6 months to 21 November 2018.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 21 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +3 262 £52,500 +10.53% 25
Cambridgeshire +50 239 £41,050 +2.63% 29
Bedfordshire -2 105 £55,000 +10.00% 9
Essex -17 75 £38,916 -8.43% 14
Suffolk -24 21 £51,250 +73.73% 2
Norfolk +4 15 £35,000 -4.11% 4
ITIL
England

For the 6 months to 21 November 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 264 (36.87%) Windows
2 219 (30.59%) Microsoft
3 151 (21.09%) Active Directory
4 138 (19.27%) Service Delivery
5 136 (18.99%) Linux
6 131 (18.30%) SLA
7 127 (17.74%) VMware
8 124 (17.32%) Service Management
9 122 (17.04%) Windows Server
10 121 (16.90%) Agile Software Development
11 114 (15.92%) Degree
12 110 (15.36%) ITIL Certification
13 103 (14.39%) Problem-Solving
14 96 (13.41%) Change Management
15 91 (12.71%) Project Management
15 91 (12.71%) Office 365
16 89 (12.43%) Microsoft Azure
16 89 (12.43%) Management Information System
17 88 (12.29%) VMware Infrastructure
18 86 (12.01%) Firewall
19 83 (11.59%) Analytical Skills
20 81 (11.31%) DevOps
21 79 (11.03%) Finance
22 78 (10.89%) TCP/IP
23 76 (10.61%) Cisco
23 76 (10.61%) Incident Management
24 72 (10.06%) Microsoft Office
24 72 (10.06%) Line Management
25 70 (9.78%) Microsoft Certification
26 68 (9.50%) Citrix

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 36 (5.03%) Skype for Business
2 33 (4.61%) MS Exchange
3 27 (3.77%) OpenStack
4 20 (2.79%) Tomcat
5 13 (1.82%) GlassFish
6 11 (1.54%) IIS
7 10 (1.40%) SharePoint
8 9 (1.26%) Exchange Server 2010
8 9 (1.26%) Exchange Server 2013
9 8 (1.12%) Apache
10 7 (0.98%) Exchange Server 2003
11 5 (0.70%) Exchange Server 2007
11 5 (0.70%) ExpressionEngine
11 5 (0.70%) IBM Notes
11 5 (0.70%) WordPress
12 4 (0.56%) SharePoint 2013
13 3 (0.42%) BizTalk Server
14 2 (0.28%) Blackberry Enterprise Server
14 2 (0.28%) Confluence
14 2 (0.28%) WebLogic
Applications
1 72 (10.06%) Microsoft Office
2 29 (4.05%) Microsoft Excel
3 18 (2.51%) Microsoft Project
4 11 (1.54%) MS Visio
5 9 (1.26%) Microsoft PowerPoint
6 1 (0.14%) Acrobat
6 1 (0.14%) CATIA
Business Applications
1 26 (3.63%) Dynamics AX
2 9 (1.26%) Dynamics CRM
3 7 (0.98%) Remedy ITSM
4 4 (0.56%) Unit4 Business World
5 2 (0.28%) Temenos T24
6 1 (0.14%) assyst
6 1 (0.14%) Dynamics NAV
6 1 (0.14%) Oracle ERP
6 1 (0.14%) SAP CO
6 1 (0.14%) SAP FI
6 1 (0.14%) SAP FI/CO
Cloud Services
1 91 (12.71%) Office 365
2 89 (12.43%) Microsoft Azure
3 62 (8.66%) Amazon AWS
4 51 (7.12%) SaaS
5 26 (3.63%) Dynamics 365
6 15 (2.09%) IaaS
7 12 (1.68%) Google Cloud Platform
8 10 (1.40%) Mimecast
9 5 (0.70%) Cloud Computing
10 2 (0.28%) Akamai
10 2 (0.28%) Azure Active Directory
10 2 (0.28%) OpenShift
11 1 (0.14%) AWS CloudFormation
11 1 (0.14%) Boomi
11 1 (0.14%) iPaaS
11 1 (0.14%) PaaS
Communications & Networking
1 86 (12.01%) Firewall
2 78 (10.89%) TCP/IP
3 57 (7.96%) DNS
3 57 (7.96%) WAN
4 54 (7.54%) LAN
5 48 (6.70%) VPN
6 40 (5.59%) Wi-Fi
7 38 (5.31%) Network Security
8 32 (4.47%) DHCP
9 31 (4.33%) Internet
10 30 (4.19%) Ethernet
11 24 (3.35%) MPLS
12 23 (3.21%) Wireless
13 22 (3.07%) SAN
13 22 (3.07%) VoIP
14 19 (2.65%) Skype
14 19 (2.65%) SSL
15 16 (2.23%) Remote Desktop
16 15 (2.09%) Intrusion Detection
17 14 (1.96%) HTTP
Database & Business Intelligence
1 48 (6.70%) SQL Server
2 36 (5.03%) Big Data
3 15 (2.09%) Oracle Database
4 14 (1.96%) PostgreSQL
5 13 (1.82%) Data Warehouse
5 13 (1.82%) SQL Server Reporting Services
6 9 (1.26%) MySQL
6 9 (1.26%) Relational Database
7 8 (1.12%) Amazon RDS
7 8 (1.12%) SQL Server 2008
8 5 (0.70%) Amazon Redshift
8 5 (0.70%) Apache Cassandra
8 5 (0.70%) MariaDB
8 5 (0.70%) MongoDB
8 5 (0.70%) Oracle Database 10g
8 5 (0.70%) Oracle Database 11g
8 5 (0.70%) Oracle Database 12c
8 5 (0.70%) Power BI
9 4 (0.56%) BusinessObjects
9 4 (0.56%) SQL Server Integration Services
Development Applications
1 32 (4.47%) JIRA
2 5 (0.70%) Git (software)
3 4 (0.56%) VSS/SourceSafe
4 2 (0.28%) Bitbucket
4 2 (0.28%) Subversion
4 2 (0.28%) Team Foundation Server
5 1 (0.14%) GitLab
5 1 (0.14%) Hudson
5 1 (0.14%) Visual Studio
5 1 (0.14%) Visual Studio Code
General
1 79 (11.03%) Finance
2 55 (7.68%) Retail
3 31 (4.33%) Manufacturing
4 16 (2.23%) Telecoms
5 10 (1.40%) Local Government
6 9 (1.26%) Banking
7 8 (1.12%) Electronics
8 6 (0.84%) French Language
8 6 (0.84%) Legal
9 5 (0.70%) Advertising
9 5 (0.70%) Back Office
9 5 (0.70%) Law
9 5 (0.70%) Publishing
10 2 (0.28%) Marketing
10 2 (0.28%) Pharmaceutical
11 1 (0.14%) Automotive
11 1 (0.14%) Dutch Language
11 1 (0.14%) Games
11 1 (0.14%) German Language
11 1 (0.14%) Retail Banking
Job Titles
1 139 (19.41%) Analyst
2 67 (9.36%) Support Engineer
3 58 (8.10%) Team Leader
4 54 (7.54%) Infrastructure Engineer
5 44 (6.15%) Service Manager
6 41 (5.73%) Service Analyst
7 38 (5.31%) IT Manager
7 38 (5.31%) IT Support
8 37 (5.17%) IT Engineer
9 36 (5.03%) Service Desk Analyst
10 35 (4.89%) Support Analyst
11 34 (4.75%) 3rd Line Engineer
11 34 (4.75%) Desktop Support
11 34 (4.75%) Release Manager
12 32 (4.47%) DevOps Manager
13 30 (4.19%) 2nd Line Engineer
14 28 (3.91%) AWS DevOps
15 26 (3.63%) Administrator
15 26 (3.63%) Delivery Manager
16 25 (3.49%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 47 (6.56%) .NET
2 17 (2.37%) Velocity
3 15 (2.09%) Web Services
4 12 (1.68%) HTML
5 9 (1.26%) ASP.NET
5 9 (1.26%) CSS
5 9 (1.26%) J2EE
6 8 (1.12%) Flash
6 8 (1.12%) HTML5
7 7 (0.98%) 802.1X
7 7 (0.98%) REST
8 6 (0.84%) jQuery
8 6 (0.84%) LDAP
9 5 (0.70%) Node.js
10 4 (0.56%) CAML
11 3 (0.42%) Middleware
11 3 (0.42%) SAP XI
12 2 (0.28%) OAuth
12 2 (0.28%) SAP Basis
12 2 (0.28%) YAML
Miscellaneous
1 89 (12.43%) Management Information System
2 83 (11.59%) Analytical Skills
3 63 (8.80%) Data Centre
4 49 (6.84%) Computer Science
5 47 (6.56%) Self-Motivation
6 28 (3.91%) Mobile App
7 24 (3.35%) Private Cloud
8 23 (3.21%) NHS
9 20 (2.79%) Driving Licence
10 16 (2.23%) Virtual Team
11 13 (1.82%) Replication
11 13 (1.82%) Video Conferencing
12 12 (1.68%) Enterprise Storage
12 12 (1.68%) Public Cloud
12 12 (1.68%) Smartphone
13 10 (1.40%) Security Operations Centre
14 9 (1.26%) CCTV
14 9 (1.26%) Client/Server
15 8 (1.12%) Blackberry
16 7 (0.98%) EMC VNX
Operating Systems
1 264 (36.87%) Windows
2 136 (18.99%) Linux
3 122 (17.04%) Windows Server
4 64 (8.94%) Windows 7
5 61 (8.52%) Unix
6 54 (7.54%) Windows 10
7 48 (6.70%) Windows Server 2008
8 47 (6.56%) Windows Server 2012
9 18 (2.51%) Windows XP
10 17 (2.37%) Ubuntu
11 14 (1.96%) Debian
11 14 (1.96%) Windows Server 2003
12 13 (1.82%) Apple iOS
13 12 (1.68%) Red Hat Enterprise Linux
13 12 (1.68%) Windows 8
14 11 (1.54%) AIX
14 11 (1.54%) Android
14 11 (1.54%) CoreOS
15 9 (1.26%) CentOS
16 5 (0.70%) Mac OS
Processes & Methodologies
1 138 (19.27%) Service Delivery
2 124 (17.32%) Service Management
3 121 (16.90%) Agile Software Development
4 103 (14.39%) Problem-Solving
5 96 (13.41%) Change Management
6 91 (12.71%) Project Management
7 81 (11.31%) DevOps
8 76 (10.61%) Incident Management
9 72 (10.06%) Line Management
10 67 (9.36%) Stakeholder Management
11 66 (9.22%) ITSM
12 61 (8.52%) PRINCE2
13 60 (8.38%) Cybersecurity
14 58 (8.10%) Information Security
14 58 (8.10%) Infrastructure Engineering
15 57 (7.96%) Continuous Improvement
16 50 (6.98%) ITIL V3
17 45 (6.28%) Mentoring
18 44 (6.15%) Problem Management
19 43 (6.01%) ERP
Programming Languages
1 53 (7.40%) SQL
2 47 (6.56%) Python
3 46 (6.42%) PowerShell
4 26 (3.63%) JavaScript
5 18 (2.51%) C
5 18 (2.51%) Java
5 18 (2.51%) Shell Script
6 17 (2.37%) C#
7 16 (2.23%) VB.NET
8 14 (1.96%) T-SQL
8 14 (1.96%) VBScript
9 9 (1.26%) Bash Shell
10 5 (0.70%) Perl
10 5 (0.70%) VBA
11 3 (0.42%) PL/SQL
12 2 (0.28%) ABAP
12 2 (0.28%) PHP
13 1 (0.14%) C++
Qualifications
1 114 (15.92%) Degree
2 110 (15.36%) ITIL Certification
3 70 (9.78%) Microsoft Certification
4 54 (7.54%) Cisco Certification
5 52 (7.26%) CISSP
6 41 (5.73%) Security Cleared
7 38 (5.31%) CCNA
7 38 (5.31%) MCP
8 34 (4.75%) CISM
9 32 (4.47%) MCSE
10 30 (4.19%) SC Cleared
11 28 (3.91%) MCSA
12 26 (3.63%) ITIL Foundation Certificate
13 24 (3.35%) VMware Certified Professional (VCP)
14 22 (3.07%) Computer Science Degree
15 19 (2.65%) MCITP
16 18 (2.51%) CEH
17 15 (2.09%) A+ Certification
17 15 (2.09%) CCNP
17 15 (2.09%) CompTIA Security+
Quality Assurance & Compliance
1 131 (18.30%) SLA
2 44 (6.15%) ISO/IEC 27001
3 28 (3.91%) COBIT
4 25 (3.49%) GDPR
5 17 (2.37%) ISO 22301
5 17 (2.37%) PCI DSS
6 8 (1.12%) PMO
7 7 (0.98%) QA
8 6 (0.84%) ISO/IEC 20000
9 3 (0.42%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 2 (0.28%) ISO 9001
11 1 (0.14%) Cyber Essentials
11 1 (0.14%) Data Quality
11 1 (0.14%) GPG13
11 1 (0.14%) RMADS
System Software
1 151 (21.09%) Active Directory
2 88 (12.29%) VMware Infrastructure
3 37 (5.17%) VMware ESXi
4 27 (3.77%) Hyper-V
5 25 (3.49%) Docker
6 22 (3.07%) vSphere
7 18 (2.51%) Ceph
8 17 (2.37%) XenApp
9 15 (2.09%) XenDesktop
10 12 (1.68%) BitLocker
11 8 (1.12%) Microsoft App-V
11 8 (1.12%) VMware Workstation
12 6 (0.84%) Firmware
13 5 (0.70%) NFS
13 5 (0.70%) Samba
13 5 (0.70%) VirtualBox
13 5 (0.70%) Xen
14 4 (0.56%) Terminal Services
15 3 (0.42%) Virtual Machines
16 2 (0.28%) Virtual Servers
Systems Management
1 47 (6.56%) SCCM
2 46 (6.42%) Puppet
3 28 (3.91%) Kubernetes
4 19 (2.65%) Ansible
5 17 (2.37%) Backup Exec
5 17 (2.37%) SCOM
6 14 (1.96%) Opscode Chef
7 10 (1.40%) CSIRT
7 10 (1.40%) QRadar
8 8 (1.12%) PowerCLI
9 6 (0.84%) HP Data Protector
9 6 (0.84%) Microsoft Intune
10 5 (0.70%) Docker Swarm
10 5 (0.70%) Nagios
10 5 (0.70%) OpenNMS
10 5 (0.70%) vCenter Server
10 5 (0.70%) WSUS
10 5 (0.70%) ZABBIX
11 3 (0.42%) NetApp OnCommand
11 3 (0.42%) vRealize Orchestrator
Vendors
1 219 (30.59%) Microsoft
2 127 (17.74%) VMware
3 76 (10.61%) Cisco
4 68 (9.50%) Citrix
5 49 (6.84%) NetApp
6 46 (6.42%) Oracle
7 36 (5.03%) HP
8 33 (4.61%) CheckPoint
9 27 (3.77%) Apple
9 27 (3.77%) Avaya
10 23 (3.21%) Veeam
11 19 (2.65%) EMC
11 19 (2.65%) Nortel
11 19 (2.65%) ServiceNow
11 19 (2.65%) Sophos
12 18 (2.51%) Fortinet
13 17 (2.37%) F5
14 15 (2.09%) 3PAR
14 15 (2.09%) Google
15 14 (1.96%) Riverbed