Period
to 9 July 2020

The following table provides summary statistics for permanent job vacancies advertised in the East of England with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 9 July 2020 with a comparison to the same period in the previous 2 years.

ITIL
England > East of England
6 months to
9 Jul 2020
Same period 2019 Same period 2018
Rank 30 24 31
Rank change year-on-year -6 +7 -6
Permanent jobs citing ITIL 256 665 876
As % of all permanent jobs advertised in the East of England 7.16% 8.74% 7.10%
As % of the Processes & Methodologies category 7.95% 9.78% 7.80%
Number of salaries quoted 178 549 703
Median annual salary £42,500 £44,000 £45,000
Median salary % change year-on-year -3.41% -2.22% -
10th Percentile £25,801 £24,700 £25,500
90th Percentile £62,875 £72,850 £71,250
England median annual salary £49,000 £45,000 £45,000
% change year-on-year +8.89% - +1.54%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East of England with a requirement for process or methodology skills.

All Process and Methodology Skills
East of England
Permanent vacancies with a requirement for process or methodology skills 3,220 6,801 11,230
As % of all permanent IT jobs advertised in the East of England 90.12% 89.37% 91.00%
Number of salaries quoted 2,439 5,163 8,509
Median annual salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26% +5.56%
10th Percentile £29,000 £27,500 £27,500
90th Percentile £78,750 £73,750 £71,300
England median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in the East of England

Job postings citing ITIL as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for ITIL in the East of England

ITIL
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing ITIL in the East of England.

Salary trend for ITIL in the East of England

ITIL
Salary Histogram in the East of England

Salary distribution for jobs citing ITIL in the East of England over the 6 months to 9 July 2020.

Salary histogram for ITIL in the East of England

ITIL
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the East of England region over the 6 months to 9 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex +8 72 £37,500 -25.00% 5
Cambridgeshire +1 66 £42,803 +7.01% 14
Hertfordshire -27 66 £45,000 -4.76% 13
Bedfordshire +3 43 £50,000 - 1
Suffolk +6 5 £30,625 -44.32% 1
Norfolk +2 4 £35,000 +16.67%
ITIL
England

For the 6 months to 9 July 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region with a requirement for ITIL.

1 84 (32.81%) Windows
2 79 (30.86%) Microsoft
3 73 (28.52%) Office 365
4 62 (24.22%) Analytical Skills
4 62 (24.22%) Problem-Solving
5 58 (22.66%) SQL
6 54 (21.09%) Active Directory
7 51 (19.92%) Service Management
8 50 (19.53%) Degree
9 49 (19.14%) SLA
10 47 (18.36%) VMware
10 47 (18.36%) Incident Management
11 45 (17.58%) Azure
12 44 (17.19%) Continuous Improvement
13 43 (16.80%) Agile Software Development
13 43 (16.80%) Service Delivery
14 41 (16.02%) Cisco
15 40 (15.63%) Management Information System
15 40 (15.63%) ITIL V3
16 37 (14.45%) Self-Motivation
17 35 (13.67%) Firewall
17 35 (13.67%) Change Management
18 34 (13.28%) Project Management
19 30 (11.72%) ITSM
19 30 (11.72%) ITIL Certification
20 29 (11.33%) Finance
21 28 (10.94%) SQL Server
21 28 (10.94%) VMware Infrastructure
22 27 (10.55%) AWS
22 27 (10.55%) LAN

ITIL
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (7.03%) IIS
2 17 (6.64%) MS Exchange
3 15 (5.86%) SharePoint
4 4 (1.56%) Oracle SOA Suite
5 3 (1.17%) Exchange Server 2010
6 2 (0.78%) Skype for Business
7 1 (0.39%) Alfresco
7 1 (0.39%) Documentum
7 1 (0.39%) Elasticsearch
7 1 (0.39%) Tomcat
Applications
1 15 (5.86%) Microsoft Office
2 8 (3.13%) Microsoft Excel
3 3 (1.17%) Microsoft PowerPoint
4 2 (0.78%) Microsoft Project
5 1 (0.39%) MS Visio
Business Applications
1 6 (2.34%) Dynamics CRM
2 4 (1.56%) Unit4 Business World
3 3 (1.17%) Elite 3E
4 1 (0.39%) Magento
4 1 (0.39%) NetSuite
4 1 (0.39%) Oracle ERP
4 1 (0.39%) Remedy ITSM
4 1 (0.39%) SAP MM
4 1 (0.39%) Shopify
Cloud Services
1 73 (28.52%) Office 365
2 45 (17.58%) Azure
3 27 (10.55%) AWS
4 16 (6.25%) Power Platform
5 13 (5.08%) Azure Active Directory
6 8 (3.13%) OneDrive
7 6 (2.34%) Dynamics 365
8 2 (0.78%) SaaS
9 1 (0.39%) Cloud Computing
9 1 (0.39%) GitHub
9 1 (0.39%) Mimecast
9 1 (0.39%) Oracle CX
Communications & Networking
1 35 (13.67%) Firewall
2 27 (10.55%) LAN
2 27 (10.55%) WAN
3 20 (7.81%) TCP/IP
4 19 (7.42%) DNS
5 17 (6.64%) DHCP
6 15 (5.86%) Wireless
7 11 (4.30%) Cisco Wireless
7 11 (4.30%) SAN
8 8 (3.13%) VLAN
9 7 (2.73%) Internet
9 7 (2.73%) Network Security
10 6 (2.34%) Cisco ASA
10 6 (2.34%) Skype
10 6 (2.34%) Wi-Fi
11 5 (1.95%) H.323
11 5 (1.95%) Intranet
11 5 (1.95%) Unified Communications
11 5 (1.95%) VoIP
12 4 (1.56%) Ethernet
Database & Business Intelligence
1 28 (10.94%) SQL Server
2 17 (6.64%) SQL Server Reporting Services
3 16 (6.25%) Power BI
4 9 (3.52%) SQL Server Analysis Services
4 9 (3.52%) SQL Server Integration Services
5 8 (3.13%) Oracle Reports
6 7 (2.73%) BusinessObjects
7 5 (1.95%) SQL Server 2017
8 4 (1.56%) Data Warehouse
8 4 (1.56%) Relational Database
9 3 (1.17%) MySQL
9 3 (1.17%) Oracle Database
9 3 (1.17%) Panintelligence
9 3 (1.17%) SQL Server 2008
9 3 (1.17%) SQL Server 2012
9 3 (1.17%) SQL Server 2014
9 3 (1.17%) SQL Server 2016
10 2 (0.78%) GIS
10 2 (0.78%) Oracle Database 12c
10 2 (0.78%) RDBMS
Development Applications
1 6 (2.34%) SQL Server Management Studio (SSMS)
2 3 (1.17%) JIRA
2 3 (1.17%) MSI
3 1 (0.39%) Git (software)
3 1 (0.39%) Log4j
3 1 (0.39%) Subversion
3 1 (0.39%) Team Foundation Server
General
1 29 (11.33%) Finance
2 13 (5.08%) Legal
3 10 (3.91%) Advertising
3 10 (3.91%) Retail
4 9 (3.52%) French Language
4 9 (3.52%) German Language
4 9 (3.52%) Manufacturing
5 8 (3.13%) Italian Language
5 8 (3.13%) Pharmaceutical
5 8 (3.13%) Spanish Language
6 6 (2.34%) Local Government
6 6 (2.34%) Telecoms
7 4 (1.56%) Housing Association
8 3 (1.17%) Billing
8 3 (1.17%) Law
9 2 (0.78%) Banking
10 1 (0.39%) Dutch Language
Job Titles
1 81 (31.64%) Analyst
2 31 (12.11%) Support Analyst
3 27 (10.55%) Service Manager
4 24 (9.38%) Service Analyst
5 23 (8.98%) Applications Support
6 18 (7.03%) IT Manager
7 16 (6.25%) Security Engineer
7 16 (6.25%) Service Desk Analyst
8 15 (5.86%) 3rd Line Support
8 15 (5.86%) Delivery Manager
8 15 (5.86%) IT Support
8 15 (5.86%) Support Engineer
9 14 (5.47%) Service Delivery Manager
10 13 (5.08%) IT Analyst
11 12 (4.69%) Architect
11 12 (4.69%) Incident Analyst
11 12 (4.69%) Major Incident Analyst
12 11 (4.30%) Applications Support Analyst
12 11 (4.30%) Network Analyst
12 11 (4.30%) Network Engineer
Libraries, Frameworks & Software Standards
1 8 (3.13%) .NET
2 5 (1.95%) Web Services
3 4 (1.56%) Middleware
4 3 (1.17%) SOAP
5 2 (0.78%) CSS
5 2 (0.78%) HTML
5 2 (0.78%) REST
6 1 (0.39%) Apache Camel
6 1 (0.39%) Elastic Stack
6 1 (0.39%) FIX Protocol
6 1 (0.39%) J2EE
6 1 (0.39%) Java RMI
6 1 (0.39%) jQuery
6 1 (0.39%) KnockoutJS
6 1 (0.39%) LDAP
6 1 (0.39%) Node.js
6 1 (0.39%) Spring
6 1 (0.39%) Twitter Bootstrap
6 1 (0.39%) XML
Miscellaneous
1 62 (24.22%) Analytical Skills
2 40 (15.63%) Management Information System
3 37 (14.45%) Self-Motivation
4 13 (5.08%) Data Centre
5 11 (4.30%) Security Operations Centre
6 7 (2.73%) Video Conferencing
7 6 (2.34%) CMDB
8 5 (1.95%) Blog
8 5 (1.95%) iPad
8 5 (1.95%) Public Cloud
9 4 (1.56%) Cloud Native
9 4 (1.56%) Driving Licence
10 3 (1.17%) Fat Client
10 3 (1.17%) FMCG
10 3 (1.17%) iPhone
10 3 (1.17%) Thin Client
11 2 (0.78%) Blackberry
11 2 (0.78%) Device Driver
11 2 (0.78%) EPoS
11 2 (0.78%) PKI
Operating Systems
1 84 (32.81%) Windows
2 24 (9.38%) Windows Server
3 22 (8.59%) Windows 10
4 19 (7.42%) Linux
5 16 (6.25%) Windows Server 2012
6 14 (5.47%) Windows Server 2008
7 12 (4.69%) Windows 7
8 10 (3.91%) Windows Server 2003
9 7 (2.73%) Windows Server 2016
10 5 (1.95%) Android
10 5 (1.95%) Red Hat Enterprise Linux
11 4 (1.56%) Apple iOS
12 2 (0.78%) CentOS
12 2 (0.78%) Mac OS X
12 2 (0.78%) Solaris
12 2 (0.78%) Ubuntu
12 2 (0.78%) Windows Server 2019
13 1 (0.39%) AIX
13 1 (0.39%) HPUX
13 1 (0.39%) Unix
Processes & Methodologies
1 62 (24.22%) Problem-Solving
2 51 (19.92%) Service Management
3 47 (18.36%) Incident Management
4 44 (17.19%) Continuous Improvement
5 43 (16.80%) Agile Software Development
5 43 (16.80%) Service Delivery
6 40 (15.63%) ITIL V3
7 35 (13.67%) Change Management
8 34 (13.28%) Project Management
9 30 (11.72%) ITSM
10 27 (10.55%) Information Security
11 26 (10.16%) SIEM
12 24 (9.38%) Vulnerability Management
13 23 (8.98%) Kalman Filter
13 23 (8.98%) SDLC
13 23 (8.98%) Web Filtering
14 21 (8.20%) Asset Management
14 21 (8.20%) Cybersecurity
15 20 (7.81%) Disaster Recovery
15 20 (7.81%) IT Strategy
Programming Languages
1 58 (22.66%) SQL
2 18 (7.03%) PowerShell
3 14 (5.47%) Python
4 12 (4.69%) Bash Shell
5 8 (3.13%) Java
6 7 (2.73%) C
6 7 (2.73%) T-SQL
7 6 (2.34%) Perl
8 5 (1.95%) Shell Script
9 2 (0.78%) C#
9 2 (0.78%) JavaScript
9 2 (0.78%) PL/SQL
9 2 (0.78%) VBA
10 1 (0.39%) PHP
10 1 (0.39%) VB.NET
Qualifications
1 50 (19.53%) Degree
2 30 (11.72%) ITIL Certification
3 27 (10.55%) Cisco Certification
4 22 (8.59%) CISSP
5 17 (6.64%) CCNA
6 14 (5.47%) IISP
7 13 (5.08%) SANS
8 11 (4.30%) ISEB
8 11 (4.30%) ITIL Foundation Certificate
9 9 (3.52%) (ISC)2 CCSP
9 9 (3.52%) CCSP
9 9 (3.52%) CSSLP
9 9 (3.52%) ISSAP
9 9 (3.52%) MCP
9 9 (3.52%) TOGAF Certification
10 8 (3.13%) PMI Certification
10 8 (3.13%) PMP
10 8 (3.13%) Security Cleared
11 7 (2.73%) CCNP
12 6 (2.34%) Postgraduate
Quality Assurance & Compliance
1 49 (19.14%) SLA
2 11 (4.30%) COBIT
2 11 (4.30%) NIST
3 10 (3.91%) QA
4 8 (3.13%) GxP
5 5 (1.95%) AICPA
5 5 (1.95%) ISO/IEC 19770
6 2 (0.78%) Cyber Essentials
6 2 (0.78%) ISO/IEC 27001
7 1 (0.39%) GDPR
7 1 (0.39%) ISO 9001
7 1 (0.39%) ISO/IEC 20000
System Software
1 54 (21.09%) Active Directory
2 28 (10.94%) VMware Infrastructure
3 20 (7.81%) vSphere
4 5 (1.95%) Hyper-V
5 3 (1.17%) Microsoft App-V
6 2 (0.78%) Docker
7 1 (0.39%) Citrix Hypervisor
7 1 (0.39%) Microsoft Virtual Server
7 1 (0.39%) NFS
7 1 (0.39%) Samba
7 1 (0.39%) Virtual Servers
7 1 (0.39%) VirtualBox
7 1 (0.39%) VMware ESXi
7 1 (0.39%) Xen
7 1 (0.39%) XenApp
Systems Management
1 26 (10.16%) SCCM
2 6 (2.34%) QRadar
3 5 (1.95%) Cisco CUCM
3 5 (1.95%) Cisco UCCE
4 4 (1.56%) WSUS
5 2 (0.78%) AirWatch
5 2 (0.78%) Data Guard
5 2 (0.78%) Kubernetes
5 2 (0.78%) Oracle RMAN
5 2 (0.78%) SCSM
6 1 (0.39%) Ansible
6 1 (0.39%) Docker Swarm
6 1 (0.39%) Kibana
6 1 (0.39%) logstash
6 1 (0.39%) Microsoft Intune
6 1 (0.39%) Nagios
6 1 (0.39%) Puppet
6 1 (0.39%) SolarWinds Orion
6 1 (0.39%) vCenter Server
6 1 (0.39%) ZABBIX
Vendors
1 79 (30.86%) Microsoft
2 47 (18.36%) VMware
3 41 (16.02%) Cisco
4 26 (10.16%) Citrix
5 21 (8.20%) Oracle
6 16 (6.25%) HP
6 16 (6.25%) ServiceNow
7 15 (5.86%) Meraki
8 13 (5.08%) SAP
8 13 (5.08%) Snow
9 11 (4.30%) IBM
10 9 (3.52%) NetApp
11 7 (2.73%) Apple
12 6 (2.34%) Darktrace
12 6 (2.34%) LogRhythm
12 6 (2.34%) Splunk
13 5 (1.95%) Palo Alto
13 5 (1.95%) Polycom
13 5 (1.95%) Verint
13 5 (1.95%) Zeacom