IT Support Engineer Jobs in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £27,500 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 142 95 166
Rank change year-on-year -47 +71 +80
Permanent jobs requiring an IT Support Engineer 35 145 74
As % of all permanent jobs advertised in the East of England 1.03% 2.37% 1.40%
As % of the Job Titles category 1.13% 2.52% 1.67%
Number of salaries quoted 33 145 67
10th Percentile - £23,000 £24,400
25th Percentile £21,250 £26,000 £26,250
Median annual salary (50th Percentile) £27,500 £29,500 £31,375
Median % change year-on-year -6.78% -5.98% +11.06%
75th Percentile £32,533 £34,500 £35,000
90th Percentile £36,350 £43,250 £37,500
England median annual salary £32,500 £30,000 £32,500
% change year-on-year +8.33% -7.69% +3.17%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,109 5,748 4,440
% of permanent jobs with a recognized job title 91.71% 93.94% 84.04%
Number of salaries quoted 1,541 4,388 2,227
10th Percentile £27,500 £25,809 £26,250
25th Percentile £36,250 £31,250 £36,733
Median annual salary (50th Percentile) £50,967 £47,500 £55,000
Median % change year-on-year +7.30% -13.64% +10.00%
75th Percentile £66,200 £63,338 £67,500
90th Percentile £76,250 £75,000 £82,050
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

IT Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support Engineer in the East of England.

Salary trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 14 May 2025.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 14 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +3 14 £22,500 -25.00% 2
Norfolk +5 7 £32,533 -1.42% 1
Bedfordshire -4 7 £34,500 +6.15% 1
Cambridgeshire +16 4 £27,500 -15.38% 10
Hertfordshire -24 2 £31,750 +13.39% 10
Suffolk -19 1 £36,000 +19.01%
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 14 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 31 (88.57%) Microsoft
2 30 (85.71%) Active Directory
3 29 (82.86%) Microsoft 365
4 19 (54.29%) Windows
5 16 (45.71%) Driving Licence
6 14 (40.00%) Azure
7 13 (37.14%) SharePoint
8 12 (34.29%) ITIL
8 12 (34.29%) Social Skills
8 12 (34.29%) Customer Service
9 9 (25.71%) Microsoft Exchange
9 9 (25.71%) Degree
10 8 (22.86%) Microsoft Intune
11 7 (20.00%) Cybersecurity
11 7 (20.00%) Entra ID
11 7 (20.00%) Windows Server
11 7 (20.00%) LAN
12 6 (17.14%) Cisco
12 6 (17.14%) Problem-Solving
12 6 (17.14%) DBS Check
12 6 (17.14%) Root Cause Analysis
12 6 (17.14%) Network Management
13 5 (14.29%) Social Media
13 5 (14.29%) Meraki
13 5 (14.29%) Kalman Filter
13 5 (14.29%) SmoothWall
13 5 (14.29%) OneDrive
13 5 (14.29%) Jamf Pro
13 5 (14.29%) Cost Reduction
13 5 (14.29%) Web Filtering

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (37.14%) SharePoint
2 9 (25.71%) Microsoft Exchange
Applications
1 4 (11.43%) Microsoft Office
Business Applications
1 3 (8.57%) Remedy ITSM
Cloud Services
1 29 (82.86%) Microsoft 365
2 14 (40.00%) Azure
3 7 (20.00%) Entra ID
4 5 (14.29%) OneDrive
5 2 (5.71%) Cloud Computing
Communications & Networking
1 7 (20.00%) LAN
2 5 (14.29%) Firewall
2 5 (14.29%) VoIP
2 5 (14.29%) WAN
3 3 (8.57%) TCP/IP
4 2 (5.71%) Internet
5 1 (2.86%) DHCP
5 1 (2.86%) DNS
5 1 (2.86%) Network Security
5 1 (2.86%) Remote Desktop
5 1 (2.86%) VLAN
5 1 (2.86%) VPN
5 1 (2.86%) Wi-Fi
5 1 (2.86%) WLAN
Database & Business Intelligence
1 2 (5.71%) Amazon RDS
2 1 (2.86%) SQL Server
General
1 12 (34.29%) Social Skills
2 5 (14.29%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (2.86%) WSH
Miscellaneous
1 16 (45.71%) Driving Licence
2 5 (14.29%) Social Media
3 1 (2.86%) Hybrid Cloud
3 1 (2.86%) Self-Motivation
Operating Systems
1 19 (54.29%) Windows
2 7 (20.00%) Windows Server
3 5 (14.29%) Linux
4 3 (8.57%) Mac OS
5 1 (2.86%) Android
5 1 (2.86%) Windows 10
Processes & Methodologies
1 12 (34.29%) Customer Service
1 12 (34.29%) ITIL
2 7 (20.00%) Cybersecurity
3 6 (17.14%) Network Management
3 6 (17.14%) Problem-Solving
3 6 (17.14%) Root Cause Analysis
4 5 (14.29%) Cost Reduction
4 5 (14.29%) Kalman Filter
4 5 (14.29%) Service Delivery
4 5 (14.29%) Web Filtering
5 4 (11.43%) ITSM
6 3 (8.57%) Knowledge Management
6 3 (8.57%) User Experience
7 2 (5.71%) Performance Monitoring
7 2 (5.71%) Project Management
7 2 (5.71%) Remote Monitoring and Management
7 2 (5.71%) Value Proposition
8 1 (2.86%) Asset Management
8 1 (2.86%) Disaster Recovery
8 1 (2.86%) Security Management
Programming Languages
1 2 (5.71%) PowerShell
2 1 (2.86%) VBScript
Qualifications
1 9 (25.71%) Degree
2 6 (17.14%) DBS Check
3 5 (14.29%) Microsoft Certification
4 2 (5.71%) A+ Certification
5 1 (2.86%) Azure Certification
5 1 (2.86%) CCNA
5 1 (2.86%) CCNP
5 1 (2.86%) Cisco Certification
5 1 (2.86%) Computer Science Degree
5 1 (2.86%) LPIC
5 1 (2.86%) MCITP
5 1 (2.86%) MCP
5 1 (2.86%) MCSA
5 1 (2.86%) MCSE
Quality Assurance & Compliance
1 2 (5.71%) SLA
System Software
1 30 (85.71%) Active Directory
2 2 (5.71%) VMware Infrastructure
3 1 (2.86%) Firmware
3 1 (2.86%) Virtual Desktop
Systems Management
1 8 (22.86%) Microsoft Intune
2 5 (14.29%) Jamf Pro
2 5 (14.29%) SmoothWall
3 1 (2.86%) Kubernetes
3 1 (2.86%) SCCM
Vendors
1 31 (88.57%) Microsoft
2 6 (17.14%) Cisco
3 5 (14.29%) Meraki
4 3 (8.57%) Remedy
4 3 (8.57%) ServiceNow
4 3 (8.57%) VMware
5 2 (5.71%) BMC
5 2 (5.71%) Google
6 1 (2.86%) CheckPoint
6 1 (2.86%) Mitel