IT Support Engineer Job Trends in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £32,500 per year, according to job vacancies posted during the 6 months leading to 16 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Aug 2026
Same period 2025 Same period 2024
Rank 51 156 112
Rank change year-on-year +105 -44 -3
Permanent jobs requiring an IT Support Engineer 201 19 62
As % of all permanent jobs in the East of England 2.75% 0.55% 1.33%
As % of the Job Titles category 2.94% 0.59% 1.41%
Number of salaries quoted 199 18 57
10th Percentile £26,000 £29,700 £24,250
25th Percentile £30,000 £31,563 £26,000
Median annual salary (50th Percentile) £32,500 £33,517 £28,000
Median % change year-on-year -3.03% +19.70% -10.76%
75th Percentile £35,000 £37,500 £34,500
90th Percentile £40,750 £41,000 £47,500
England median annual salary £33,500 £34,250 £30,500
% change year-on-year -2.19% +12.30% -6.15%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 6,841 3,222 4,396
% of permanent jobs with a recognized job title 93.61% 92.83% 94.29%
Number of salaries quoted 4,747 1,817 2,973
10th Percentile £30,000 £27,150 £27,000
25th Percentile £35,000 £32,500 £35,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -7.41%
75th Percentile £68,750 £60,000 £65,000
90th Percentile £85,000 £75,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

IT Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

IT Support Engineer job vacancy trend in the East of England

IT Support Engineer
Salary Trend in the East of England

Salary distribution trend for IT Support Engineer job vacancies in the East of England.

Salary distribution trend for IT Support Engineer job vacancies in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 16 August 2026.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 16 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +32 54 £32,500 -27.78% 6
Cambridgeshire +20 45 £32,500 -7.14% 2
Hertfordshire +12 38 £33,750 +5.47% 8
Suffolk +53 37 £35,000 -2.78% 4
Norfolk -18 17 £35,000 +7.58% 1
Bedfordshire -4 10 £30,000 -13.04% 2
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 16 August 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 104 (51.74%) Microsoft
2 99 (49.25%) Microsoft 365
3 81 (40.30%) Windows
4 56 (27.86%) Active Directory
4 56 (27.86%) Problem-Solving
5 51 (25.37%) Customer Service
6 48 (23.88%) Windows Server
7 46 (22.89%) SharePoint
8 45 (22.39%) Entra ID
9 41 (20.40%) Azure
10 36 (17.91%) Microsoft Exchange
11 24 (11.94%) DNS
11 24 (11.94%) Firewall
12 23 (11.44%) Hyper-V
13 22 (10.95%) Cybersecurity
13 22 (10.95%) Microsoft Intune
13 22 (10.95%) VPN
14 20 (9.95%) Remote Monitoring and Management
14 20 (9.95%) Windows 10
15 19 (9.45%) DHCP
16 18 (8.96%) VMware
17 15 (7.46%) Microsoft Certification
17 15 (7.46%) VMware Infrastructure
18 14 (6.97%) Wi-Fi
19 13 (6.47%) OneDrive
20 12 (5.97%) Infrastructure Engineering
20 12 (5.97%) Service Delivery
20 12 (5.97%) TCP/IP
21 11 (5.47%) VoIP
22 10 (4.98%) Linux

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (22.89%) SharePoint
2 36 (17.91%) Microsoft Exchange
3 7 (3.48%) IIS
4 4 (1.99%) Exchange Server 2007
4 4 (1.99%) Exchange Server 2010
4 4 (1.99%) Exchange Server 2013
Applications
1 10 (4.98%) Microsoft Office
2 6 (2.99%) Microsoft Excel
3 1 (0.50%) Microsoft PowerPoint
Business Applications
1 1 (0.50%) Dynamics NAV
Cloud Services
1 99 (49.25%) Microsoft 365
2 45 (22.39%) Entra ID
3 41 (20.40%) Azure
4 13 (6.47%) OneDrive
5 4 (1.99%) Nutanix
6 3 (1.49%) AWS
6 3 (1.49%) Cloudflare
6 3 (1.49%) Dynamics 365
6 3 (1.49%) Google Workspace
6 3 (1.49%) Power Automate
6 3 (1.49%) Power Platform
7 1 (0.50%) SaaS
Communications & Networking
1 24 (11.94%) DNS
1 24 (11.94%) Firewall
2 22 (10.95%) VPN
3 19 (9.45%) DHCP
4 14 (6.97%) Wi-Fi
5 12 (5.97%) TCP/IP
6 11 (5.47%) VoIP
7 6 (2.99%) Wireless
8 5 (2.49%) LAN
8 5 (2.49%) WAN
9 2 (1.00%) Internet
9 2 (1.00%) L2TP
9 2 (1.00%) OpenVPN
9 2 (1.00%) VLAN
9 2 (1.00%) WLAN
10 1 (0.50%) Network Security
10 1 (0.50%) Remote Desktop
Database & Business Intelligence
1 2 (1.00%) Amazon RDS
1 2 (1.00%) SQL Server
General
1 67 (33.33%) Social Skills
2 24 (11.94%) Legal
3 14 (6.97%) Telecoms
4 11 (5.47%) Retail
5 7 (3.48%) Analytical Skills
6 4 (1.99%) Finance
7 3 (1.49%) Aviation
8 2 (1.00%) Local Government
8 2 (1.00%) Organisational Skills
9 1 (0.50%) Games
9 1 (0.50%) Law
Libraries, Frameworks & Software Standards
1 2 (1.00%) Web Services
Miscellaneous
1 33 (16.42%) Driving Licence
2 13 (6.47%) Onboarding
3 5 (2.49%) Self-Motivation
4 4 (1.99%) Clustering
4 4 (1.99%) NHS
5 3 (1.49%) CCTV
6 2 (1.00%) Hybrid Cloud
Operating Systems
1 81 (40.30%) Windows
2 48 (23.88%) Windows Server
3 20 (9.95%) Windows 10
4 10 (4.98%) Linux
5 7 (3.48%) Windows Server 2019
6 6 (2.99%) Mac OS
6 6 (2.99%) Windows Server 2016
7 5 (2.49%) Apple iOS
7 5 (2.49%) Windows 7
8 4 (1.99%) Android
8 4 (1.99%) Windows 8
8 4 (1.99%) Windows Server 2012
Processes & Methodologies
1 56 (27.86%) Problem-Solving
2 51 (25.37%) Customer Service
3 22 (10.95%) Cybersecurity
4 20 (9.95%) Remote Monitoring and Management
5 12 (5.97%) Infrastructure Engineering
5 12 (5.97%) Service Delivery
6 9 (4.48%) Continuous Improvement
6 9 (4.48%) Service Management
6 9 (4.48%) User Experience
7 8 (3.98%) Incident Management
7 8 (3.98%) Migration
7 8 (3.98%) Virtual Environments
8 7 (3.48%) Collaborative Working
8 7 (3.48%) Server Management
8 7 (3.48%) Time Management
9 6 (2.99%) Disaster Recovery
10 5 (2.49%) Data Migration
10 5 (2.49%) ITIL
10 5 (2.49%) ITSM
10 5 (2.49%) Validation
Programming Languages
1 10 (4.98%) PowerShell
2 5 (2.49%) SQL
3 1 (0.50%) VB
Qualifications
1 15 (7.46%) Microsoft Certification
2 7 (3.48%) Degree
3 3 (1.49%) Azure Certification
3 3 (1.49%) Computer Science Degree
3 3 (1.49%) ITIL Foundation Certificate
4 1 (0.50%) DBS Check
4 1 (0.50%) Security Cleared
Quality Assurance & Compliance
1 8 (3.98%) SLA
2 3 (1.49%) GDPR
3 2 (1.00%) Cyber Essentials
3 2 (1.00%) ISO/IEC 27001
3 2 (1.00%) QA
4 1 (0.50%) Cyber Essentials PLUS
System Software
1 56 (27.86%) Active Directory
2 23 (11.44%) Hyper-V
3 15 (7.46%) VMware Infrastructure
4 3 (1.49%) Virtual Desktop
5 1 (0.50%) Terminal Server
Systems Management
1 22 (10.95%) Microsoft Intune
2 4 (1.99%) Failover Clustering
Vendors
1 104 (51.74%) Microsoft
2 18 (8.96%) VMware
3 4 (1.99%) Apple
4 3 (1.49%) Cisco
4 3 (1.49%) Google
4 3 (1.49%) Meraki
5 2 (1.00%) ConnectWise
5 2 (1.00%) Samsung
5 2 (1.00%) Sophos
5 2 (1.00%) Veeam
6 1 (0.50%) Sage