IT Support Engineer Job Trends in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 18 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Nov 2025
Same period 2024 Same period 2023
Rank 121 139 100
Rank change year-on-year +18 -39 +118
Permanent jobs requiring an IT Support Engineer 39 39 35
As % of all permanent jobs in the East of England 1.09% 0.92% 1.66%
As % of the Job Titles category 1.22% 1.02% 1.74%
Number of salaries quoted 35 32 33
10th Percentile £25,500 - £25,600
25th Percentile £26,250 £21,250 £26,250
Median annual salary (50th Percentile) £30,000 £27,750 £32,500
Median % change year-on-year +8.11% -14.62% -4.41%
75th Percentile £34,375 £32,438 £38,750
90th Percentile £37,500 £38,750 £40,000
England median annual salary £32,000 £31,250 £32,500
% change year-on-year +2.40% -3.85% +3.17%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,197 3,829 2,010
% of permanent jobs with a recognized job title 89.55% 90.76% 95.49%
Number of salaries quoted 1,984 1,931 1,398
10th Percentile £27,000 £29,250 £26,250
25th Percentile £31,750 £40,000 £36,375
Median annual salary (50th Percentile) £45,000 £53,312 £52,500
Median % change year-on-year -15.59% +1.55% -
75th Percentile £60,000 £70,000 £67,500
90th Percentile £76,250 £85,000 £83,750
England median annual salary £53,750 £57,500 £60,000
% change year-on-year -6.52% -4.17% -

IT Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

IT Support Engineer job vacancy trend in the East of England

IT Support Engineer
Salary Trend in the East of England

Salary distribution trend for IT Support Engineer job vacancies in the East of England.

Salary distribution trend for IT Support Engineer job vacancies in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 18 November 2025.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 18 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +21 13 £28,500 +9.62% 4
Essex -13 10 £27,500 +22.22% 7
Cambridgeshire +22 9 £35,000 +16.67% 3
Bedfordshire +28 5 £31,000 -4.62%
Norfolk +14 2 £34,125 - 3
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 18 November 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 23 (58.97%) Microsoft
2 20 (51.28%) Windows
3 18 (46.15%) Problem-Solving
4 17 (43.59%) Azure
5 16 (41.03%) Active Directory
6 15 (38.46%) Microsoft 365
7 12 (30.77%) TCP/IP
8 10 (25.64%) Microsoft Intune
9 9 (23.08%) Firewall
9 9 (23.08%) Microsoft Certification
9 9 (23.08%) Windows Server
10 7 (17.95%) Customer Service
10 7 (17.95%) Service Delivery
10 7 (17.95%) SLA
11 6 (15.38%) Business Intelligence
11 6 (15.38%) Entra ID
11 6 (15.38%) ITIL
11 6 (15.38%) Microsoft Exchange
11 6 (15.38%) PowerShell
12 5 (12.82%) Collaborative Working
12 5 (12.82%) Cybersecurity
12 5 (12.82%) Microsoft Excel
12 5 (12.82%) Microsoft PowerPoint
12 5 (12.82%) Power BI
12 5 (12.82%) Power Platform
12 5 (12.82%) SharePoint
12 5 (12.82%) Windows 10
13 4 (10.26%) Amazon RDS
13 4 (10.26%) Cost Reduction
13 4 (10.26%) DBS Check

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (15.38%) Microsoft Exchange
2 5 (12.82%) SharePoint
Applications
1 5 (12.82%) Microsoft Excel
1 5 (12.82%) Microsoft PowerPoint
2 4 (10.26%) Microsoft Office
Business Applications
1 1 (2.56%) Remedy ITSM
Cloud Services
1 17 (43.59%) Azure
2 15 (38.46%) Microsoft 365
3 6 (15.38%) Entra ID
4 5 (12.82%) Power Platform
5 4 (10.26%) OneDrive
6 1 (2.56%) AWS
Communications & Networking
1 12 (30.77%) TCP/IP
2 9 (23.08%) Firewall
3 4 (10.26%) DNS
4 3 (7.69%) DHCP
4 3 (7.69%) VPN
4 3 (7.69%) Wi-Fi
5 1 (2.56%) Fibre Channel
5 1 (2.56%) IMAP
5 1 (2.56%) POP3
5 1 (2.56%) SAN
5 1 (2.56%) SMTP
Database & Business Intelligence
1 5 (12.82%) Power BI
2 4 (10.26%) Amazon RDS
3 3 (7.69%) PostgreSQL
General
1 11 (28.21%) Social Skills
2 3 (7.69%) Electronics
3 1 (2.56%) Analytical Skills
3 1 (2.56%) Inclusion and Diversity
3 1 (2.56%) Organisational Skills
3 1 (2.56%) Retail
Miscellaneous
1 3 (7.69%) Solar Panel
2 2 (5.13%) CCTV
3 1 (2.56%) Clustering
3 1 (2.56%) Driving Licence
3 1 (2.56%) Enterprise Software
3 1 (2.56%) iPad
3 1 (2.56%) PKI
3 1 (2.56%) Self-Motivation
Operating Systems
1 20 (51.28%) Windows
2 9 (23.08%) Windows Server
3 5 (12.82%) Windows 10
4 4 (10.26%) Linux
5 3 (7.69%) Debian
5 3 (7.69%) Windows Server 2016
5 3 (7.69%) Windows Server 2019
6 2 (5.13%) Apple iOS
6 2 (5.13%) Mac OS
7 1 (2.56%) Android
Processes & Methodologies
1 18 (46.15%) Problem-Solving
2 7 (17.95%) Customer Service
2 7 (17.95%) Service Delivery
3 6 (15.38%) Business Intelligence
3 6 (15.38%) ITIL
4 5 (12.82%) Collaborative Working
4 5 (12.82%) Cybersecurity
5 4 (10.26%) Cost Reduction
6 3 (7.69%) Mentoring
6 3 (7.69%) Test Automation
7 2 (5.13%) Asset Management
7 2 (5.13%) IT Strategy
7 2 (5.13%) ITSM
7 2 (5.13%) Root Cause Analysis
8 1 (2.56%) Business Continuity
8 1 (2.56%) Change Management
8 1 (2.56%) Data Protection
8 1 (2.56%) Problem Management
8 1 (2.56%) Project Planning
8 1 (2.56%) Time Management
Programming Languages
1 6 (15.38%) PowerShell
Qualifications
1 9 (23.08%) Microsoft Certification
2 4 (10.26%) DBS Check
3 2 (5.13%) Degree
4 1 (2.56%) CCNA
4 1 (2.56%) Cisco Certification
4 1 (2.56%) HNC
4 1 (2.56%) HND
4 1 (2.56%) ITIL Foundation Certificate
4 1 (2.56%) MCSE
Quality Assurance & Compliance
1 7 (17.95%) SLA
2 1 (2.56%) Cyber Essentials
2 1 (2.56%) GDPR
2 1 (2.56%) ISO/IEC 27001
System Software
1 16 (41.03%) Active Directory
2 4 (10.26%) VMware Infrastructure
3 3 (7.69%) Virtual Desktop
4 1 (2.56%) Hyper-V
Systems Management
1 10 (25.64%) Microsoft Intune
2 2 (5.13%) SCCM
3 1 (2.56%) Microsoft Clustering
3 1 (2.56%) NetBackup
3 1 (2.56%) Puppet
3 1 (2.56%) WhatsUp Gold
Vendors
1 23 (58.97%) Microsoft
2 4 (10.26%) VMware
3 3 (7.69%) Apple
4 1 (2.56%) Cisco
4 1 (2.56%) HP
4 1 (2.56%) Remedy
4 1 (2.56%) SAP
4 1 (2.56%) ServiceNow