Period
to 23 September 2018

The median annual salary for an IT Support Engineer was £29,500 in advertised job vacancies in the East of England during the 6 months to 23 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > East of England
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 272 284 293
Rank change year-on-year +12 +9 +49
Permanent jobs requiring an IT Support Engineer 69 81 78
As % of all permanent IT jobs advertised in the East of England 0.63% 0.70% 0.59%
As % of the Job Titles category 0.65% 0.72% 0.61%
Number of salaries quoted 57 75 81
East of England median annual salary £29,500 £30,000 £26,500
Median salary % change year-on-year -1.67% +13.21% +10.42%
10th Percentile £21,250 £19,750 £18,500
90th Percentile £38,500 £41,000 £38,750
England median annual salary £28,000 £27,500 £27,500
% change year-on-year +1.82% - +8.37%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 10,648 11,272 12,721
% of permanent IT jobs with a recognized job title 96.86% 97.18% 96.42%
Number of salaries quoted 8,027 9,240 10,668
East of England median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £26,250 £25,500
90th Percentile £72,500 £67,500 £67,500
England median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% +5.56%

IT Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in the East of England.

Salary trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing IT Support Engineer in the East of England over the 6 months to 23 September 2018.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -7 28 £29,500 -1.67% 6
Essex +43 24 £38,500 +57.14% 2
Cambridgeshire -3 9 £27,500 -8.33% 3
Bedfordshire -2 5 £38,500 +28.33% 1
Suffolk +7 2 £24,500 +5.38%
Norfolk - 1 £22,500 - 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 23 September 2018, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 54 (78.26%) Windows
2 49 (71.01%) Microsoft
3 36 (52.17%) Active Directory
4 35 (50.72%) Microsoft Office
4 35 (50.72%) Windows 7
5 34 (49.28%) Windows 10
6 22 (31.88%) Windows Server
7 21 (30.43%) Windows Server 2008
8 17 (24.64%) ITIL
9 15 (21.74%) Problem-Solving
10 13 (18.84%) Windows Server 2012
10 13 (18.84%) MS Exchange
11 12 (17.39%) DNS
11 12 (17.39%) Finance
12 11 (15.94%) Office 365
13 10 (14.49%) Citrix
13 10 (14.49%) TCP/IP
14 9 (13.04%) DHCP
14 9 (13.04%) VMware
15 7 (10.14%) Driving Licence
15 7 (10.14%) Cisco
16 6 (8.70%) Firewall
16 6 (8.70%) Linux
16 6 (8.70%) VMware Infrastructure
16 6 (8.70%) Self-Motivation
17 5 (7.25%) DBS Check
17 5 (7.25%) XenApp
17 5 (7.25%) Cybersecurity
17 5 (7.25%) Windows XP
17 5 (7.25%) MCP

IT Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (18.84%) MS Exchange
2 4 (5.80%) Exchange Server 2013
3 3 (4.35%) Exchange Server 2010
4 2 (2.90%) SharePoint
5 1 (1.45%) Apache
5 1 (1.45%) Exchange Server 2003
5 1 (1.45%) Exchange Server 2007
5 1 (1.45%) IIS
5 1 (1.45%) Skype for Business
Applications
1 35 (50.72%) Microsoft Office
Cloud Services
1 11 (15.94%) Office 365
2 3 (4.35%) Microsoft Azure
3 1 (1.45%) Amazon AWS
3 1 (1.45%) OneDrive
Communications & Networking
1 12 (17.39%) DNS
2 10 (14.49%) TCP/IP
3 9 (13.04%) DHCP
4 6 (8.70%) Firewall
5 5 (7.25%) SAN
5 5 (7.25%) VPN
6 3 (4.35%) WAN
7 2 (2.90%) Intranet
7 2 (2.90%) IP Telephony
7 2 (2.90%) LAN
7 2 (2.90%) NetScaler
7 2 (2.90%) Network Security
7 2 (2.90%) SMS
7 2 (2.90%) Wireless
8 1 (1.45%) 4G
8 1 (1.45%) NAS
8 1 (1.45%) Remote Desktop
8 1 (1.45%) Skype
8 1 (1.45%) VLAN
8 1 (1.45%) VoIP
Database & Business Intelligence
1 5 (7.25%) SQL Server
2 3 (4.35%) MySQL
2 3 (4.35%) SQL Server 2008
3 2 (2.90%) SQL Server 2005
3 2 (2.90%) SQL Server 2014
4 1 (1.45%) Geospatial Data
4 1 (1.45%) GIS
General
1 12 (17.39%) Finance
2 3 (4.35%) Retail
3 2 (2.90%) Legal
3 2 (2.90%) Publishing
4 1 (1.45%) Advertising
4 1 (1.45%) Automotive
4 1 (1.45%) Banking
4 1 (1.45%) Front Office
4 1 (1.45%) Marketing
4 1 (1.45%) Military
4 1 (1.45%) Multimedia
4 1 (1.45%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (4.35%) CSS
1 3 (4.35%) HTML
2 2 (2.90%) Flash
3 1 (1.45%) MAPI
Miscellaneous
1 7 (10.14%) Driving Licence
2 6 (8.70%) Self-Motivation
3 3 (4.35%) CMDB
3 3 (4.35%) Data Centre
3 3 (4.35%) Management Information System
4 2 (2.90%) Analytical Skills
4 2 (2.90%) EMC VMAX
4 2 (2.90%) NHS
4 2 (2.90%) Smartphone
4 2 (2.90%) User Experience
5 1 (1.45%) CCTV
5 1 (1.45%) Video Conferencing
Operating Systems
1 54 (78.26%) Windows
2 35 (50.72%) Windows 7
3 34 (49.28%) Windows 10
4 22 (31.88%) Windows Server
5 21 (30.43%) Windows Server 2008
6 13 (18.84%) Windows Server 2012
7 6 (8.70%) Linux
8 5 (7.25%) Windows XP
9 4 (5.80%) Windows 8
10 2 (2.90%) Android
10 2 (2.90%) Apple iOS
11 1 (1.45%) Mac OS X
11 1 (1.45%) Ubuntu
Processes & Methodologies
1 17 (24.64%) ITIL
2 15 (21.74%) Problem-Solving
3 5 (7.25%) Cybersecurity
4 4 (5.80%) Infrastructure Engineering
5 3 (4.35%) Configuration Management
5 3 (4.35%) Service Management
6 2 (2.90%) ERP
6 2 (2.90%) ITSM
7 1 (1.45%) Data Protection
7 1 (1.45%) E-Commerce
7 1 (1.45%) Hardware Maintenance
7 1 (1.45%) High Availability
7 1 (1.45%) Incident Management
7 1 (1.45%) Information Management
7 1 (1.45%) Information Security
7 1 (1.45%) ITIL V3
7 1 (1.45%) Proactive Monitoring
7 1 (1.45%) Problem Management
7 1 (1.45%) Time Management
7 1 (1.45%) Trend Analysis
Programming Languages
1 3 (4.35%) SQL
2 2 (2.90%) PowerShell
Qualifications
1 5 (7.25%) DBS Check
1 5 (7.25%) MCP
1 5 (7.25%) Microsoft Certification
2 3 (4.35%) Degree
2 3 (4.35%) MCITP
3 2 (2.90%) A+ Certification
3 2 (2.90%) MCTS
3 2 (2.90%) Network+ Certification
4 1 (1.45%) MCSA
4 1 (1.45%) MCSE
4 1 (1.45%) SC Cleared
4 1 (1.45%) Security Cleared
Quality Assurance & Compliance
1 1 (1.45%) SLA
System Software
1 36 (52.17%) Active Directory
2 6 (8.70%) VMware Infrastructure
3 5 (7.25%) XenApp
4 4 (5.80%) Hyper-V
4 4 (5.80%) vSphere
5 2 (2.90%) Terminal Services
5 2 (2.90%) XenDesktop
6 1 (1.45%) Virtual Servers
6 1 (1.45%) VMware ESXi
Systems Management
1 3 (4.35%) Backup Exec
1 3 (4.35%) SCCM
2 1 (1.45%) Norton AntiVirus
2 1 (1.45%) SCOM
Vendors
1 49 (71.01%) Microsoft
2 10 (14.49%) Citrix
3 9 (13.04%) VMware
4 7 (10.14%) Cisco
5 4 (5.80%) HP
6 3 (4.35%) Symantec
7 2 (2.90%) Apple
7 2 (2.90%) CA
7 2 (2.90%) CommVault
7 2 (2.90%) EMC
7 2 (2.90%) Epicor
7 2 (2.90%) FalconStor
7 2 (2.90%) Google
7 2 (2.90%) McAfee
7 2 (2.90%) Mitel
7 2 (2.90%) ProCurve
7 2 (2.90%) Veeam
7 2 (2.90%) WatchGuard