IT Support Engineer Job Trends in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £31,500 per year, according to job vacancies posted during the 6 months leading to 3 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
3 May 2026
Same period 2025 Same period 2024
Rank 61 130 90
Rank change year-on-year +69 -40 +68
Permanent jobs requiring an IT Support Engineer 163 37 146
As % of all permanent jobs in the East of England 2.55% 1.31% 2.40%
As % of the Job Titles category 2.77% 1.47% 2.56%
Number of salaries quoted 142 34 146
10th Percentile £25,550 - £23,000
25th Percentile £27,750 £21,250 £26,000
Median annual salary (50th Percentile) £31,500 £27,500 £29,500
Median % change year-on-year +14.55% -6.78% -5.98%
75th Percentile £35,000 £32,150 £34,500
90th Percentile £40,000 £36,275 £41,375
England median annual salary £32,500 £32,000 £30,000
% change year-on-year +1.56% +6.67% -7.69%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,888 2,520 5,701
% of permanent jobs with a recognized job title 92.17% 89.49% 93.89%
Number of salaries quoted 3,647 1,480 4,352
10th Percentile £30,000 £27,245 £25,809
25th Percentile £36,250 £35,000 £31,250
Median annual salary (50th Percentile) £50,000 £50,967 £47,500
Median % change year-on-year -1.90% +7.30% -13.64%
75th Percentile £70,000 £66,212 £63,750
90th Percentile £85,000 £77,050 £75,000
England median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -11.18%

IT Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

IT Support Engineer job vacancy trend in the East of England

IT Support Engineer
Salary Trend in the East of England

Salary distribution trend for IT Support Engineer job vacancies in the East of England.

Salary distribution trend for IT Support Engineer job vacancies in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 3 May 2026.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 3 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +14 48 £30,000 +9.09% 5
Essex -15 38 £30,000 +33.33% 2
Hertfordshire +13 31 £30,000 -20.00% 5
Suffolk +35 26 £35,000 -2.78% 5
Norfolk -11 17 £33,250 +2.20% 2
Bedfordshire +7 3 £30,000 - 2
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 3 May 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 70 (42.94%) Microsoft
2 61 (37.42%) Microsoft 365
3 49 (30.06%) Active Directory
4 44 (26.99%) Windows
5 40 (24.54%) Problem-Solving
6 36 (22.09%) Windows Server
7 32 (19.63%) Entra ID
8 26 (15.95%) SharePoint
9 25 (15.34%) Azure
9 25 (15.34%) Firewall
10 22 (13.50%) Cybersecurity
11 21 (12.88%) Customer Service
12 18 (11.04%) Microsoft Certification
13 17 (10.43%) Microsoft Intune
13 17 (10.43%) Windows 10
14 16 (9.82%) VPN
15 15 (9.20%) Wi-Fi
16 14 (8.59%) SLA
17 13 (7.98%) Virtual Environments
17 13 (7.98%) Windows Server 2019
18 12 (7.36%) PowerShell
18 12 (7.36%) VoIP
19 11 (6.75%) Microsoft Exchange
19 11 (6.75%) Remote Monitoring and Management
19 11 (6.75%) Service Delivery
20 10 (6.13%) DHCP
20 10 (6.13%) DNS
20 10 (6.13%) Mentoring
20 10 (6.13%) Time Management
20 10 (6.13%) VMware

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (15.95%) SharePoint
2 11 (6.75%) Microsoft Exchange
3 4 (2.45%) Confluence
Applications
1 8 (4.91%) Microsoft Office
2 2 (1.23%) Microsoft Excel
2 2 (1.23%) Microsoft PowerPoint
Business Applications
1 5 (3.07%) Dynamics NAV
Cloud Services
1 61 (37.42%) Microsoft 365
2 32 (19.63%) Entra ID
3 25 (15.34%) Azure
4 8 (4.91%) OneDrive
5 5 (3.07%) Google Workspace
6 4 (2.45%) Nutanix
7 1 (0.61%) Power Platform
7 1 (0.61%) SaaS
Communications & Networking
1 25 (15.34%) Firewall
2 16 (9.82%) VPN
3 15 (9.20%) Wi-Fi
4 12 (7.36%) VoIP
5 10 (6.13%) DHCP
5 10 (6.13%) DNS
6 8 (4.91%) LAN
7 6 (3.68%) Wireless
8 5 (3.07%) VLAN
9 4 (2.45%) WAN
10 3 (1.84%) TCP/IP
11 2 (1.23%) WLAN
12 1 (0.61%) IMAP
12 1 (0.61%) L2TP
12 1 (0.61%) OpenVPN
12 1 (0.61%) POP3
12 1 (0.61%) Remote Desktop
12 1 (0.61%) SMTP
Database & Business Intelligence
1 3 (1.84%) SQL Server
2 2 (1.23%) Amazon RDS
3 1 (0.61%) Power BI
Development Applications
1 4 (2.45%) JIRA
General
1 41 (25.15%) Social Skills
2 16 (9.82%) Telecoms
3 12 (7.36%) Retail
4 5 (3.07%) Legal
5 3 (1.84%) Electronics
6 2 (1.23%) Multimedia
7 1 (0.61%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (0.61%) Web Services
Miscellaneous
1 22 (13.50%) Driving Licence
2 8 (4.91%) CCTV
3 5 (3.07%) Onboarding
3 5 (3.07%) Robotics
4 4 (2.45%) NHS
5 3 (1.84%) Solar Panel
6 1 (0.61%) Self-Motivation
Operating Systems
1 44 (26.99%) Windows
2 36 (22.09%) Windows Server
3 17 (10.43%) Windows 10
4 13 (7.98%) Windows Server 2019
5 9 (5.52%) Apple iOS
6 8 (4.91%) Windows Server 2016
7 4 (2.45%) Android
8 2 (1.23%) Mac OS
Processes & Methodologies
1 40 (24.54%) Problem-Solving
2 22 (13.50%) Cybersecurity
3 21 (12.88%) Customer Service
4 13 (7.98%) Virtual Environments
5 11 (6.75%) Remote Monitoring and Management
5 11 (6.75%) Service Delivery
6 10 (6.13%) Mentoring
6 10 (6.13%) Time Management
7 9 (5.52%) Infrastructure Engineering
7 9 (5.52%) Server Management
8 7 (4.29%) Asset Management
9 6 (3.68%) Continuous Improvement
9 6 (3.68%) Incident Management
10 5 (3.07%) AI
10 5 (3.07%) Business Continuity
10 5 (3.07%) Data Protection
10 5 (3.07%) ERP
10 5 (3.07%) IT Strategy
10 5 (3.07%) Proactive Monitoring
10 5 (3.07%) User Experience
Programming Languages
1 12 (7.36%) PowerShell
2 5 (3.07%) VB
Qualifications
1 18 (11.04%) Microsoft Certification
2 6 (3.68%) DBS Check
3 5 (3.07%) Degree
4 4 (2.45%) Computer Science Degree
5 1 (0.61%) A+ Certification
5 1 (0.61%) CCNA
5 1 (0.61%) Cisco Certification
5 1 (0.61%) MCSE
5 1 (0.61%) Security Cleared
Quality Assurance & Compliance
1 14 (8.59%) SLA
2 1 (0.61%) QA
System Software
1 49 (30.06%) Active Directory
2 10 (6.13%) VMware Infrastructure
3 9 (5.52%) Hyper-V
3 9 (5.52%) Virtual Desktop
Systems Management
1 17 (10.43%) Microsoft Intune
Vendors
1 70 (42.94%) Microsoft
2 10 (6.13%) VMware
3 7 (4.29%) Apple
4 5 (3.07%) Google
5 3 (1.84%) Sophos
6 2 (1.23%) Fortinet
6 2 (1.23%) Fujitsu
6 2 (1.23%) Samsung
6 2 (1.23%) Virgin Media
7 1 (0.61%) ConnectWise
7 1 (0.61%) Veeam