IT Support Engineer Job Trends in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £29,250 per year, according to job vacancies posted during the 6 months leading to 21 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 Nov 2025
Same period 2024 Same period 2023
Rank 118 143 99
Rank change year-on-year +25 -44 +125
Permanent jobs requiring an IT Support Engineer 40 40 34
As % of all permanent jobs in the East of England 1.11% 0.94% 1.64%
As % of the Job Titles category 1.24% 1.04% 1.72%
Number of salaries quoted 36 33 32
10th Percentile £25,500 - £26,000
25th Percentile £26,250 £21,250 £26,250
Median annual salary (50th Percentile) £29,250 £27,500 £32,500
Median % change year-on-year +6.36% -15.38% -4.41%
75th Percentile £32,938 £32,000 £39,063
90th Percentile £37,500 £38,750 £40,000
England median annual salary £32,000 £31,500 £32,500
% change year-on-year +1.59% -3.08% +3.17%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,235 3,848 1,982
% of permanent jobs with a recognized job title 89.51% 90.75% 95.47%
Number of salaries quoted 2,010 1,951 1,381
10th Percentile £27,000 £29,250 £26,250
25th Percentile £31,813 £40,000 £36,750
Median annual salary (50th Percentile) £45,000 £54,000 £52,500
Median % change year-on-year -16.67% +2.86% -
75th Percentile £60,000 £70,000 £67,500
90th Percentile £76,250 £85,000 £83,750
England median annual salary £54,000 £57,500 £60,000
% change year-on-year -6.09% -4.17% -

IT Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

IT Support Engineer job vacancy trend in the East of England

IT Support Engineer
Salary Trend in the East of England

Salary distribution trend for IT Support Engineer job vacancies in the East of England.

Salary distribution trend for IT Support Engineer job vacancies in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 21 November 2025.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 21 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +23 12 £28,500 +9.62% 9
Essex -10 11 £27,500 +22.22% 3
Cambridgeshire +21 10 £35,000 +16.67% 1
Bedfordshire +31 5 £31,000 -4.62%
Norfolk +13 2 £34,125 - 4
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 21 November 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 23 (57.50%) Microsoft
2 19 (47.50%) Windows
3 18 (45.00%) Problem-Solving
4 17 (42.50%) Azure
5 16 (40.00%) Active Directory
6 15 (37.50%) Microsoft 365
7 11 (27.50%) TCP/IP
8 10 (25.00%) Microsoft Intune
9 9 (22.50%) Firewall
9 9 (22.50%) Microsoft Certification
9 9 (22.50%) Windows Server
10 8 (20.00%) SLA
11 7 (17.50%) Service Delivery
12 6 (15.00%) Business Intelligence
12 6 (15.00%) Customer Service
12 6 (15.00%) Entra ID
12 6 (15.00%) ITIL
12 6 (15.00%) Microsoft Exchange
12 6 (15.00%) PowerShell
13 5 (12.50%) Collaborative Working
13 5 (12.50%) Cybersecurity
13 5 (12.50%) Microsoft Excel
13 5 (12.50%) Microsoft PowerPoint
13 5 (12.50%) Power BI
13 5 (12.50%) Power Platform
13 5 (12.50%) SharePoint
13 5 (12.50%) Windows 10
14 4 (10.00%) Amazon RDS
14 4 (10.00%) Cost Reduction
14 4 (10.00%) Linux

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (15.00%) Microsoft Exchange
2 5 (12.50%) SharePoint
Applications
1 5 (12.50%) Microsoft Excel
1 5 (12.50%) Microsoft PowerPoint
2 4 (10.00%) Microsoft Office
Business Applications
1 1 (2.50%) Remedy ITSM
Cloud Services
1 17 (42.50%) Azure
2 15 (37.50%) Microsoft 365
3 6 (15.00%) Entra ID
4 5 (12.50%) Power Platform
5 4 (10.00%) OneDrive
6 1 (2.50%) AWS
Communications & Networking
1 11 (27.50%) TCP/IP
2 9 (22.50%) Firewall
3 3 (7.50%) DNS
3 3 (7.50%) VPN
3 3 (7.50%) Wi-Fi
4 2 (5.00%) DHCP
5 1 (2.50%) Fibre Channel
5 1 (2.50%) IMAP
5 1 (2.50%) POP3
5 1 (2.50%) SAN
5 1 (2.50%) SMTP
Database & Business Intelligence
1 5 (12.50%) Power BI
2 4 (10.00%) Amazon RDS
3 3 (7.50%) PostgreSQL
General
1 10 (25.00%) Social Skills
2 3 (7.50%) Electronics
3 1 (2.50%) Analytical Skills
3 1 (2.50%) Organisational Skills
3 1 (2.50%) Retail
Miscellaneous
1 3 (7.50%) Solar Panel
2 2 (5.00%) CCTV
3 1 (2.50%) Clustering
3 1 (2.50%) Driving Licence
3 1 (2.50%) Enterprise Software
3 1 (2.50%) iPad
3 1 (2.50%) PKI
3 1 (2.50%) Self-Motivation
Operating Systems
1 19 (47.50%) Windows
2 9 (22.50%) Windows Server
3 5 (12.50%) Windows 10
4 4 (10.00%) Linux
5 3 (7.50%) Debian
5 3 (7.50%) Windows Server 2016
5 3 (7.50%) Windows Server 2019
6 1 (2.50%) Android
6 1 (2.50%) Apple iOS
6 1 (2.50%) Mac OS
Processes & Methodologies
1 18 (45.00%) Problem-Solving
2 7 (17.50%) Service Delivery
3 6 (15.00%) Business Intelligence
3 6 (15.00%) Customer Service
3 6 (15.00%) ITIL
4 5 (12.50%) Collaborative Working
4 5 (12.50%) Cybersecurity
5 4 (10.00%) Cost Reduction
6 3 (7.50%) Mentoring
6 3 (7.50%) Test Automation
7 2 (5.00%) IT Strategy
7 2 (5.00%) Root Cause Analysis
8 1 (2.50%) Capacity Management
8 1 (2.50%) Data Loss Prevention
8 1 (2.50%) Decision-Making
8 1 (2.50%) Infrastructure Engineering
8 1 (2.50%) Resource Allocation
8 1 (2.50%) Server Management
8 1 (2.50%) Software Licensing
8 1 (2.50%) Technical Leadership
Programming Languages
1 6 (15.00%) PowerShell
Qualifications
1 9 (22.50%) Microsoft Certification
2 3 (7.50%) DBS Check
3 1 (2.50%) CCNA
3 1 (2.50%) Cisco Certification
3 1 (2.50%) Degree
3 1 (2.50%) HNC
3 1 (2.50%) HND
3 1 (2.50%) ITIL Foundation Certificate
3 1 (2.50%) MCSE
Quality Assurance & Compliance
1 8 (20.00%) SLA
2 1 (2.50%) Cyber Essentials
2 1 (2.50%) GDPR
2 1 (2.50%) ISO/IEC 27001
System Software
1 16 (40.00%) Active Directory
2 4 (10.00%) VMware Infrastructure
3 3 (7.50%) Virtual Desktop
4 1 (2.50%) Hyper-V
Systems Management
1 10 (25.00%) Microsoft Intune
2 2 (5.00%) SCCM
3 1 (2.50%) Microsoft Clustering
3 1 (2.50%) NetBackup
3 1 (2.50%) Puppet
3 1 (2.50%) WhatsUp Gold
Vendors
1 23 (57.50%) Microsoft
2 4 (10.00%) VMware
3 2 (5.00%) Apple
4 1 (2.50%) Cisco
4 1 (2.50%) HP
4 1 (2.50%) Remedy
4 1 (2.50%) SAP
4 1 (2.50%) ServiceNow