IT Support Engineer Job Trends in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £31,500 per year, according to job vacancies posted during the 6 months leading to 9 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 May 2026
Same period 2025 Same period 2024
Rank 62 137 93
Rank change year-on-year +75 -44 +69
Permanent jobs requiring an IT Support Engineer 167 37 147
As % of all permanent jobs in the East of England 2.64% 1.24% 2.41%
As % of the Job Titles category 2.86% 1.37% 2.56%
Number of salaries quoted 146 35 147
10th Percentile £26,000 - £23,000
25th Percentile £29,000 £21,250 £26,000
Median annual salary (50th Percentile) £31,500 £27,500 £29,500
Median % change year-on-year +14.55% -6.78% -5.41%
75th Percentile £35,000 £32,533 £34,500
90th Percentile £40,000 £37,850 £43,000
England median annual salary £32,500 £32,500 £30,000
% change year-on-year - +8.33% -7.69%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 5,839 2,701 5,742
% of permanent jobs with a recognized job title 92.46% 90.58% 93.95%
Number of salaries quoted 3,701 1,493 4,382
10th Percentile £30,000 £27,250 £25,809
25th Percentile £36,250 £35,000 £31,250
Median annual salary (50th Percentile) £50,000 £50,967 £47,500
Median % change year-on-year -1.90% +7.30% -13.64%
75th Percentile £68,750 £66,206 £63,284
90th Percentile £85,000 £77,000 £75,000
England median annual salary £55,000 £59,500 £54,000
% change year-on-year -7.56% +10.19% -11.18%

IT Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

IT Support Engineer job vacancy trend in the East of England

IT Support Engineer
Salary Trend in the East of England

Salary distribution trend for IT Support Engineer job vacancies in the East of England.

Salary distribution trend for IT Support Engineer job vacancies in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 9 May 2026.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 9 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +22 52 £30,000 +9.09% 4
Essex -7 35 £32,500 +44.44% 2
Hertfordshire +13 32 £31,250 -16.67% 3
Suffolk +36 29 £35,000 -2.78% 5
Norfolk -11 15 £30,000 -7.79% 3
Bedfordshire +17 4 £30,000 -13.04% 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 9 May 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 70 (41.92%) Microsoft
2 63 (37.72%) Microsoft 365
3 48 (28.74%) Active Directory
4 45 (26.95%) Windows
5 39 (23.35%) Problem-Solving
6 35 (20.96%) Windows Server
7 34 (20.36%) Entra ID
8 27 (16.17%) SharePoint
9 25 (14.97%) Azure
10 24 (14.37%) Firewall
11 22 (13.17%) Customer Service
11 22 (13.17%) Cybersecurity
12 17 (10.18%) Microsoft Certification
12 17 (10.18%) Microsoft Intune
12 17 (10.18%) Windows 10
13 16 (9.58%) VPN
14 15 (8.98%) Wi-Fi
15 14 (8.38%) Windows Server 2019
16 13 (7.78%) Virtual Environments
17 12 (7.19%) Remote Monitoring and Management
17 12 (7.19%) SLA
17 12 (7.19%) VoIP
18 11 (6.59%) Microsoft Exchange
18 11 (6.59%) PowerShell
19 10 (5.99%) DNS
19 10 (5.99%) Hyper-V
19 10 (5.99%) Mentoring
19 10 (5.99%) VMware
19 10 (5.99%) VMware Infrastructure
20 9 (5.39%) Apple iOS

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 27 (16.17%) SharePoint
2 11 (6.59%) Microsoft Exchange
3 4 (2.40%) Confluence
4 1 (0.60%) Exchange Server 2007
4 1 (0.60%) Exchange Server 2010
4 1 (0.60%) Exchange Server 2013
Applications
1 7 (4.19%) Microsoft Office
2 2 (1.20%) Microsoft Excel
3 1 (0.60%) Microsoft PowerPoint
Business Applications
1 5 (2.99%) Dynamics NAV
Cloud Services
1 63 (37.72%) Microsoft 365
2 34 (20.36%) Entra ID
3 25 (14.97%) Azure
4 9 (5.39%) OneDrive
5 5 (2.99%) Google Workspace
6 4 (2.40%) Nutanix
7 1 (0.60%) Dynamics 365
7 1 (0.60%) Power Platform
7 1 (0.60%) SaaS
Communications & Networking
1 24 (14.37%) Firewall
2 16 (9.58%) VPN
3 15 (8.98%) Wi-Fi
4 12 (7.19%) VoIP
5 10 (5.99%) DNS
6 9 (5.39%) DHCP
7 8 (4.79%) LAN
8 6 (3.59%) Wireless
9 5 (2.99%) VLAN
10 4 (2.40%) WAN
11 2 (1.20%) WLAN
12 1 (0.60%) L2TP
12 1 (0.60%) OpenVPN
12 1 (0.60%) Remote Desktop
Database & Business Intelligence
1 3 (1.80%) SQL Server
2 1 (0.60%) Amazon RDS
Development Applications
1 4 (2.40%) JIRA
General
1 41 (24.55%) Social Skills
2 17 (10.18%) Telecoms
3 12 (7.19%) Retail
4 7 (4.19%) Legal
5 2 (1.20%) Electronics
5 2 (1.20%) Multimedia
Libraries, Frameworks & Software Standards
1 1 (0.60%) Web Services
Miscellaneous
1 21 (12.57%) Driving Licence
2 7 (4.19%) CCTV
3 5 (2.99%) Onboarding
3 5 (2.99%) Robotics
4 4 (2.40%) NHS
5 2 (1.20%) Solar Panel
Operating Systems
1 45 (26.95%) Windows
2 35 (20.96%) Windows Server
3 17 (10.18%) Windows 10
4 14 (8.38%) Windows Server 2019
5 9 (5.39%) Apple iOS
5 9 (5.39%) Windows Server 2016
6 4 (2.40%) Android
7 2 (1.20%) Mac OS
8 1 (0.60%) Linux
8 1 (0.60%) Windows 7
8 1 (0.60%) Windows 8
8 1 (0.60%) Windows Server 2012
Processes & Methodologies
1 39 (23.35%) Problem-Solving
2 22 (13.17%) Customer Service
2 22 (13.17%) Cybersecurity
3 13 (7.78%) Virtual Environments
4 12 (7.19%) Remote Monitoring and Management
5 10 (5.99%) Mentoring
6 9 (5.39%) Infrastructure Engineering
6 9 (5.39%) Server Management
6 9 (5.39%) Service Delivery
6 9 (5.39%) Time Management
7 7 (4.19%) Asset Management
7 7 (4.19%) Continuous Improvement
7 7 (4.19%) Incident Management
8 6 (3.59%) User Experience
9 5 (2.99%) AI
9 5 (2.99%) Business Continuity
9 5 (2.99%) Data Protection
9 5 (2.99%) ERP
9 5 (2.99%) Proactive Monitoring
10 4 (2.40%) Computer Science
Programming Languages
1 11 (6.59%) PowerShell
2 5 (2.99%) VB
Qualifications
1 17 (10.18%) Microsoft Certification
2 5 (2.99%) DBS Check
2 5 (2.99%) Degree
3 4 (2.40%) Computer Science Degree
4 1 (0.60%) A+ Certification
4 1 (0.60%) Security Cleared
Quality Assurance & Compliance
1 12 (7.19%) SLA
2 1 (0.60%) QA
System Software
1 48 (28.74%) Active Directory
2 10 (5.99%) Hyper-V
2 10 (5.99%) VMware Infrastructure
3 9 (5.39%) Virtual Desktop
Systems Management
1 17 (10.18%) Microsoft Intune
Vendors
1 70 (41.92%) Microsoft
2 10 (5.99%) VMware
3 7 (4.19%) Apple
4 5 (2.99%) Google
5 3 (1.80%) Sophos
6 2 (1.20%) Fortinet
6 2 (1.20%) Fujitsu
6 2 (1.20%) Samsung
6 2 (1.20%) Virgin Media
7 1 (0.60%) ConnectWise
7 1 (0.60%) Veeam