Period
to 21 July 2017

The median annual salary for an IT Support Engineer was £27,500 in advertised job vacancies in the East of England during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > East of England
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 275 305 361
Rank change year-on-year +30 +56 -18
Permanent jobs requiring an IT Support Engineer 92 78 54
As % of all permanent IT jobs advertised in the East of England 0.74% 0.55% 0.34%
As % of the Job Titles category 0.76% 0.57% 0.35%
Number of salaries quoted 82 98 53
East of England median annual salary £27,500 £26,500 £22,500
Median salary % change year-on-year +3.77% +17.78% -11.76%
10th Percentile £19,750 £19,250 £18,400
90th Percentile £40,438 £32,725 £31,550
England median annual salary £27,500 £27,500 £26,000
% change year-on-year - +5.77% -

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 12068 13594 15569
As % of all permanent IT job vacancies advertised in the East of England 96.78% 95.98% 97.23%
Number of salaries quoted 9738 11298 12746
East of England median annual salary £45,000 £44,500 £42,500
Median salary % change year-on-year +1.12% +4.71% +4.94%
10th Percentile £26,000 £25,500 £25,000
90th Percentile £67,500 £67,500 £65,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

IT Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in the East of England.

Salary trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing IT Support Engineer in the East of England over the 6 months to 21 July 2017.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +6 39 £30,000 +13.21% 2
Cambridgeshire -4 21 £27,500 +4.76% 1
Bedfordshire +25 13 £30,000 +30.43% 1
Essex -17 11 £25,750 -2.83%
Suffolk +15 7 £22,500 +2.27%
Norfolk -5 1 - -
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 21 July 2017, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring IT Support Engineer in the job title.

1 82 (89.13%) Windows
2 56 (60.87%) Microsoft
3 50 (54.35%) Windows Server
4 47 (51.09%) Active Directory
5 46 (50.00%) Office 365
6 42 (45.65%) Windows 7
7 37 (40.22%) MS Exchange
8 34 (36.96%) Microsoft Office
9 32 (34.78%) Windows Server 2008
10 29 (31.52%) ITIL
11 27 (29.35%) Windows 10
11 27 (29.35%) Firewall
12 19 (20.65%) Windows Server 2012
13 18 (19.57%) Linux
14 17 (18.48%) VMware
15 15 (16.30%) DNS
15 15 (16.30%) Driving Licence
16 14 (15.22%) TCP/IP
17 13 (14.13%) Citrix
17 13 (14.13%) DHCP
18 12 (13.04%) MCSE
18 12 (13.04%) Microsoft Certification
19 11 (11.96%) Change Management
19 11 (11.96%) Incident Management
19 11 (11.96%) Problem Management
19 11 (11.96%) Skype
19 11 (11.96%) XenApp
20 10 (10.87%) Security Cleared
20 10 (10.87%) VMware Infrastructure
20 10 (10.87%) Hyper-V

IT Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (40.22%) MS Exchange
2 9 (9.78%) Exchange Server 2010
2 9 (9.78%) Skype for Business
3 8 (8.70%) SharePoint
4 5 (5.43%) Exchange Server 2007
5 1 (1.09%) Blackberry Enterprise Server
5 1 (1.09%) Exchange Server 2013
5 1 (1.09%) IIS
Applications
1 34 (36.96%) Microsoft Office
Business Applications
1 1 (1.09%) Remedy ITSM
Cloud Services
1 46 (50.00%) Office 365
2 7 (7.61%) Cloud Computing
3 6 (6.52%) Microsoft Azure
4 3 (3.26%) Amazon AWS
5 2 (2.17%) Google Cloud Platform
6 1 (1.09%) IaaS
6 1 (1.09%) SaaS
Communications & Networking
1 27 (29.35%) Firewall
2 15 (16.30%) DNS
3 14 (15.22%) TCP/IP
4 13 (14.13%) DHCP
5 11 (11.96%) Skype
6 8 (8.70%) LAN
7 7 (7.61%) Unified Communications
7 7 (7.61%) VoIP
7 7 (7.61%) VPN
8 6 (6.52%) Wireless
9 5 (5.43%) SAN
9 5 (5.43%) WAN
10 3 (3.26%) MPLS
10 3 (3.26%) Remote Desktop
11 2 (2.17%) HTTP
11 2 (2.17%) HTTPS
11 2 (2.17%) IMAP
11 2 (2.17%) Internet
11 2 (2.17%) SMTP
11 2 (2.17%) VLAN
Database & Business Intelligence
1 10 (10.87%) SQL Server
General
1 6 (6.52%) Telecoms
2 4 (4.35%) Law
3 2 (2.17%) Advertising
4 1 (1.09%) Games
4 1 (1.09%) Manufacturing
4 1 (1.09%) Pharmaceutical
Miscellaneous
1 15 (16.30%) Driving Licence
2 5 (5.43%) iPad
3 3 (3.26%) Client/Server
3 3 (3.26%) Computer Science
4 2 (2.17%) Clustering
4 2 (2.17%) HP Storage
5 1 (1.09%) Analytical Skills
5 1 (1.09%) Blackberry
5 1 (1.09%) iPhone
5 1 (1.09%) NHS
5 1 (1.09%) Video Conferencing
Operating Systems
1 82 (89.13%) Windows
2 50 (54.35%) Windows Server
3 42 (45.65%) Windows 7
4 32 (34.78%) Windows Server 2008
5 27 (29.35%) Windows 10
6 19 (20.65%) Windows Server 2012
7 18 (19.57%) Linux
8 9 (9.78%) Windows 8
9 5 (5.43%) Mac OS X
9 5 (5.43%) Windows Server 2003
10 4 (4.35%) Kali Linux
10 4 (4.35%) Unix
11 3 (3.26%) CentOS
11 3 (3.26%) Mac OS
12 2 (2.17%) Android
12 2 (2.17%) Red Hat Enterprise Linux
Processes & Methodologies
1 29 (31.52%) ITIL
2 11 (11.96%) Change Management
2 11 (11.96%) Incident Management
2 11 (11.96%) Problem Management
3 9 (9.78%) Migration
4 5 (5.43%) Customer Engagement
5 4 (4.35%) Cybersecurity
5 4 (4.35%) Ethical Hacking
5 4 (4.35%) Mentoring
5 4 (4.35%) Mobile Device Management
5 4 (4.35%) Multi-Factor Authentication
5 4 (4.35%) Open Source
5 4 (4.35%) OSINT
5 4 (4.35%) Two-Factor Authentication
6 3 (3.26%) Business Continuity
6 3 (3.26%) Capacity Management
6 3 (3.26%) Server Monitoring
6 3 (3.26%) Service Delivery
7 2 (2.17%) Presales
7 2 (2.17%) Ticket Management
Programming Languages
1 8 (8.70%) SQL
2 1 (1.09%) PowerShell
Qualifications
1 12 (13.04%) MCSE
1 12 (13.04%) Microsoft Certification
2 10 (10.87%) MCSA
2 10 (10.87%) Security Cleared
3 9 (9.78%) MCP
4 8 (8.70%) SC Cleared
5 6 (6.52%) Degree
6 4 (4.35%) CCNA
6 4 (4.35%) Cisco Certification
7 2 (2.17%) A+ Certification
7 2 (2.17%) Network+ Certification
8 1 (1.09%) CCNP
8 1 (1.09%) MCITP
Quality Assurance & Compliance
1 1 (1.09%) SLA
System Software
1 47 (51.09%) Active Directory
2 11 (11.96%) XenApp
3 10 (10.87%) Hyper-V
3 10 (10.87%) VMware Infrastructure
4 7 (7.61%) XenDesktop
5 3 (3.26%) Terminal Services
6 1 (1.09%) VMware ESXi
6 1 (1.09%) vSphere
Systems Management
1 6 (6.52%) SCCM
2 5 (5.43%) AirWatch
2 5 (5.43%) Cisco CUCM
2 5 (5.43%) Cisco UCCX
3 3 (3.26%) cPanel
3 3 (3.26%) Plesk
4 2 (2.17%) WSUS
5 1 (1.09%) Backup Exec
Vendors
1 56 (60.87%) Microsoft
2 17 (18.48%) VMware
3 13 (14.13%) Citrix
4 10 (10.87%) Cisco
5 8 (8.70%) Apple
6 5 (5.43%) HP
6 5 (5.43%) Red Hat
7 4 (4.35%) Facebook
8 3 (3.26%) Mitel
9 2 (2.17%) Google
9 2 (2.17%) Juniper
9 2 (2.17%) SAP
9 2 (2.17%) Veeam
10 1 (1.09%) Acronis
10 1 (1.09%) BMC
10 1 (1.09%) NetApp
10 1 (1.09%) Remedy
10 1 (1.09%) SolarWinds
10 1 (1.09%) Symantec
10 1 (1.09%) WatchGuard
Watford, Hertfordshire
CV Screen Ltd
Salary: £20k - 28k per year + benefits
Posted: 5 hours ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
D A I Europe Ltd
Salary: Up to £30,000 per annum commensurate with relevant experience
Posted: 19 days ago