IT Support Engineer Jobs in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £28,000 per year, according to job vacancies posted during the 6 months leading to 25 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
25 Jul 2024
Same period 2023 Same period 2022
Rank 111 116 258
Rank change year-on-year +5 +142 -71
Permanent jobs requiring an IT Support Engineer 84 74 31
As % of all permanent jobs advertised in the East of England 1.59% 2.01% 0.43%
As % of the Job Titles category 1.69% 2.39% 0.46%
Number of salaries quoted 79 69 28
10th Percentile £24,000 £23,400 £25,750
25th Percentile £25,750 £26,250 £27,188
Median annual salary (50th Percentile) £28,000 £31,375 £31,500
Median % change year-on-year -10.76% -0.40% +12.50%
75th Percentile £34,500 £35,000 £38,750
90th Percentile £44,500 £38,750 £43,000
England median annual salary £30,000 £32,500 £31,450
% change year-on-year -7.69% +3.34% +4.83%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 4,966 3,099 6,732
% of permanent jobs with a recognized job title 94.05% 84.12% 92.47%
Number of salaries quoted 3,560 1,825 3,019
10th Percentile £26,225 £26,000 £27,500
25th Percentile £32,500 £35,000 £36,250
Median annual salary (50th Percentile) £48,585 £52,500 £50,000
Median % change year-on-year -7.46% +5.00% -
75th Percentile £64,674 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

IT Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support Engineer in the East of England.

Salary trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 25 July 2024.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 25 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hertfordshire +2 30 £26,500 -15.54% 4
Cambridgeshire +8 19 £32,000 +14.29% 6
Norfolk -21 15 £33,000 +20.00%
Suffolk +3 9 £28,000 -6.67% 1
Essex +7 8 £30,000 -14.29% 4
Bedfordshire +13 3 £32,500 - 2
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 25 July 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 57 (67.86%) Microsoft
2 56 (66.67%) Windows
2 56 (66.67%) Microsoft 365
3 42 (50.00%) Azure
4 36 (42.86%) Active Directory
5 28 (33.33%) Windows Server
6 25 (29.76%) Windows 10
7 24 (28.57%) Social Skills
8 23 (27.38%) Customer Service
9 22 (26.19%) ITIL
9 22 (26.19%) Microsoft Exchange
10 21 (25.00%) Microsoft Office
11 16 (19.05%) Internet
11 16 (19.05%) Problem-Solving
12 15 (17.86%) Firewall
13 13 (15.48%) Apple iOS
13 13 (15.48%) Mac OS
14 12 (14.29%) Wi-Fi
14 12 (14.29%) Microsoft Certification
14 12 (14.29%) SharePoint
15 11 (13.10%) Hyper-V
16 10 (11.90%) Android
16 10 (11.90%) Microsoft Intune
16 10 (11.90%) Social Media
16 10 (11.90%) Entra ID
16 10 (11.90%) Linux
16 10 (11.90%) VMware
16 10 (11.90%) Windows Server 2016
17 9 (10.71%) Windows Server 2019
18 8 (9.52%) Degree

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (26.19%) Microsoft Exchange
2 12 (14.29%) SharePoint
3 4 (4.76%) Exchange Server 2013
4 2 (2.38%) Exchange Server 2007
4 2 (2.38%) Exchange Server 2010
4 2 (2.38%) WordPress
Applications
1 21 (25.00%) Microsoft Office
2 4 (4.76%) Microsoft Project
3 1 (1.19%) Spreadsheet
Cloud Services
1 56 (66.67%) Microsoft 365
2 42 (50.00%) Azure
3 10 (11.90%) Entra ID
4 5 (5.95%) OneDrive
5 3 (3.57%) AWS
5 3 (3.57%) Google Workspace
6 2 (2.38%) Intacct
6 2 (2.38%) Salesforce Sales Cloud
6 2 (2.38%) Serverless
7 1 (1.19%) Mimecast
7 1 (1.19%) WhatsApp
Communications & Networking
1 16 (19.05%) Internet
2 15 (17.86%) Firewall
3 12 (14.29%) Wi-Fi
4 7 (8.33%) LAN
5 6 (7.14%) WAN
5 6 (7.14%) Wireless
6 5 (5.95%) DNS
7 4 (4.76%) VoIP
7 4 (4.76%) VPN
8 3 (3.57%) Bluetooth
9 2 (2.38%) DKIM
9 2 (2.38%) DMARC
9 2 (2.38%) PBX
9 2 (2.38%) Remote Desktop
10 1 (1.19%) DHCP
10 1 (1.19%) Network Security
10 1 (1.19%) VLAN
10 1 (1.19%) WLAN
Database & Business Intelligence
1 8 (9.52%) SQL Server
2 3 (3.57%) MariaDB
2 3 (3.57%) MySQL
Development Applications
1 5 (5.95%) JIRA
General
1 24 (28.57%) Social Skills
2 2 (2.38%) Organisational Skills
3 1 (1.19%) Advertising
3 1 (1.19%) Finance
3 1 (1.19%) Legal
3 1 (1.19%) Public Sector
3 1 (1.19%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.38%) CSS
1 2 (2.38%) HTML
Miscellaneous
1 10 (11.90%) Social Media
2 8 (9.52%) Driving Licence
3 2 (2.38%) CCTV
3 2 (2.38%) Handset
3 2 (2.38%) Public Cloud
3 2 (2.38%) Self-Motivation
4 1 (1.19%) Client/Server
4 1 (1.19%) iPad
4 1 (1.19%) Life Science
4 1 (1.19%) Onboarding
4 1 (1.19%) Sports Betting
Operating Systems
1 56 (66.67%) Windows
2 28 (33.33%) Windows Server
3 25 (29.76%) Windows 10
4 13 (15.48%) Apple iOS
4 13 (15.48%) Mac OS
5 10 (11.90%) Android
5 10 (11.90%) Linux
5 10 (11.90%) Windows Server 2016
6 9 (10.71%) Windows Server 2019
7 6 (7.14%) Windows 7
7 6 (7.14%) Windows Server 2012
8 5 (5.95%) Windows 8
9 3 (3.57%) Mac OS X
10 2 (2.38%) Windows Server 2008
Processes & Methodologies
1 23 (27.38%) Customer Service
2 22 (26.19%) ITIL
3 16 (19.05%) Problem-Solving
4 7 (8.33%) Incident Management
4 7 (8.33%) Project Delivery
5 6 (7.14%) Service Delivery
6 5 (5.95%) Cybersecurity
6 5 (5.95%) Mentoring
7 4 (4.76%) Customer Engagement
7 4 (4.76%) Stakeholder Management
8 3 (3.57%) Client Onboarding
8 3 (3.57%) Project Planning
8 3 (3.57%) Time Management
9 2 (2.38%) Collaborative Culture
9 2 (2.38%) Collaborative Working
9 2 (2.38%) Compliance Audit
9 2 (2.38%) Continuous Improvement
9 2 (2.38%) Cost Reduction
9 2 (2.38%) Remote Monitoring and Management
9 2 (2.38%) Server Management
Programming Languages
1 5 (5.95%) PowerShell
2 3 (3.57%) VB
3 2 (2.38%) VBScript
Qualifications
1 12 (14.29%) Microsoft Certification
2 8 (9.52%) Degree
3 5 (5.95%) MCSA
4 4 (4.76%) A+ Certification
5 3 (3.57%) CompTIA Security+
5 3 (3.57%) DBS Check
5 3 (3.57%) MCP
5 3 (3.57%) MCSE
5 3 (3.57%) Network+ Certification
6 1 (1.19%) CCNA
6 1 (1.19%) CCNP
6 1 (1.19%) Cisco Certification
6 1 (1.19%) Computer Science Degree
6 1 (1.19%) ITIL Certification
6 1 (1.19%) LPIC
Quality Assurance & Compliance
1 5 (5.95%) GDPR
2 2 (2.38%) Cyber Essentials
2 2 (2.38%) SLA
3 1 (1.19%) ISO/IEC 27001
System Software
1 36 (42.86%) Active Directory
2 11 (13.10%) Hyper-V
3 5 (5.95%) VMware Infrastructure
4 2 (2.38%) Terminal Services
4 2 (2.38%) Virtual Desktop
5 1 (1.19%) Firmware
5 1 (1.19%) vSphere
Systems Management
1 10 (11.90%) Microsoft Intune
2 2 (2.38%) Jamf Pro
Vendors
1 57 (67.86%) Microsoft
2 10 (11.90%) VMware
3 7 (8.33%) Apple
4 6 (7.14%) Google
4 6 (7.14%) WatchGuard
5 4 (4.76%) Sage
6 3 (3.57%) Adobe
6 3 (3.57%) Draytek
6 3 (3.57%) Sophos
7 2 (2.38%) Citrix
7 2 (2.38%) ConnectWise
7 2 (2.38%) HP
7 2 (2.38%) Salesforce
8 1 (1.19%) Aruba
8 1 (1.19%) Cisco
8 1 (1.19%) Meraki
8 1 (1.19%) SonicWALL