Period
to 22 October 2021

The median annual salary for an IT Support Engineer was £29,750 in advertised job vacancies in the East of England during the 6 months to 22 October 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > East of England
6 months to
22 Oct 2021
Same period 2020 Same period 2019
Rank 187 116 244
Rank change year-on-year -71 +128 +4
Permanent jobs requiring an IT Support Engineer 43 13 22
As % of all permanent jobs advertised in the East of England 0.78% 0.72% 0.32%
As % of the Job Titles category 0.87% 0.75% 0.34%
Number of salaries quoted 40 13 19
10th Percentile £19,500 £20,350 £20,500
25th Percentile £25,188 £23,750 £23,500
Median annual salary (50th Percentile) £29,750 £27,000 £25,000
Median % change year-on-year +10.19% +8.00% -16.67%
75th Percentile £34,000 £27,500 £27,250
90th Percentile £40,250 £28,900 £28,500
England median annual salary £29,000 £30,000 £29,000
% change year-on-year -3.33% +3.45% +1.75%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 4,944 1,724 6,531
% of permanent IT jobs with a recognized job title 89.86% 95.88% 95.47%
Number of salaries quoted 2,822 1,411 4,869
10th Percentile £26,250 £27,500 £25,750
25th Percentile £33,000 £36,250 £33,750
Median annual salary (50th Percentile) £47,500 £47,500 £47,500
75th Percentile £62,500 £62,500 £60,000
90th Percentile £73,750 £80,000 £72,500
England median annual salary £57,500 £55,000 £52,000
% change year-on-year +4.55% +5.77% +4.00%

IT Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Trend in the East of England

3-month moving average salary quoted in jobs citing IT Support Engineer in the East of England.

Salary trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 22 October 2021.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 22 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -58 16 £30,750 +18.27% 7
Norfolk -17 10 £21,000 -19.23% 4
Bedfordshire -15 8 £38,500 +57.14% 4
Cambridgeshire -66 5 £25,250 +17.44% 5
Essex -9 4 £31,500 +14.55% 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 22 October 2021, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 30 (69.77%) Windows
2 28 (65.12%) Microsoft 365
3 24 (55.81%) Windows 10
4 21 (48.84%) Active Directory
5 19 (44.19%) Social Skills
6 16 (37.21%) Microsoft
7 15 (34.88%) Azure
8 14 (32.56%) Hyper-V
8 14 (32.56%) Firewall
8 14 (32.56%) Windows Server
9 12 (27.91%) VMware
9 12 (27.91%) Windows Server 2012
10 11 (25.58%) DNS
10 11 (25.58%) DHCP
10 11 (25.58%) Windows Server 2016
11 9 (20.93%) Windows Server 2019
11 9 (20.93%) WAN
11 9 (20.93%) Microsoft Office
11 9 (20.93%) Migration
12 8 (18.60%) SharePoint
12 8 (18.60%) LAN
12 8 (18.60%) Azure Active Directory
12 8 (18.60%) AWS
12 8 (18.60%) VLAN
13 7 (16.28%) NAS
13 7 (16.28%) Windows 7
13 7 (16.28%) Veeam
14 6 (13.95%) Infrastructure Engineering
14 6 (13.95%) Internet
14 6 (13.95%) MPLS

IT Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (18.60%) SharePoint
2 6 (13.95%) IIS
3 3 (6.98%) MS Exchange
Applications
1 9 (20.93%) Microsoft Office
2 5 (11.63%) Photoshop
3 3 (6.98%) AutoCAD
Cloud Services
1 28 (65.12%) Microsoft 365
2 15 (34.88%) Azure
3 8 (18.60%) AWS
3 8 (18.60%) Azure Active Directory
4 1 (2.33%) Google Workspace
Communications & Networking
1 14 (32.56%) Firewall
2 11 (25.58%) DHCP
2 11 (25.58%) DNS
3 9 (20.93%) WAN
4 8 (18.60%) LAN
4 8 (18.60%) VLAN
5 7 (16.28%) NAS
6 6 (13.95%) ADSL
6 6 (13.95%) Internet
6 6 (13.95%) MPLS
7 5 (11.63%) Wireless
8 4 (9.30%) Remote Desktop
8 4 (9.30%) Wi-Fi
9 2 (4.65%) IP Telephony
9 2 (4.65%) TCP/IP
9 2 (4.65%) VoIP
10 1 (2.33%) Cisco IOS
10 1 (2.33%) SAN
10 1 (2.33%) VPN
Database & Business Intelligence
1 1 (2.33%) SQL Server
Development Applications
1 6 (13.95%) VSS/SourceSafe
General
1 19 (44.19%) Social Skills
2 4 (9.30%) Manufacturing
3 2 (4.65%) Analytical Skills
4 1 (2.33%) Automotive
4 1 (2.33%) Law
4 1 (2.33%) Publishing
4 1 (2.33%) Retail
Miscellaneous
1 5 (11.63%) Self-Motivation
2 4 (9.30%) Driving Licence
3 1 (2.33%) Data Structures
3 1 (2.33%) Fat Client
3 1 (2.33%) FMCG
3 1 (2.33%) Thin Client
Operating Systems
1 30 (69.77%) Windows
2 24 (55.81%) Windows 10
3 14 (32.56%) Windows Server
4 12 (27.91%) Windows Server 2012
5 11 (25.58%) Windows Server 2016
6 9 (20.93%) Windows Server 2019
7 7 (16.28%) Windows 7
8 6 (13.95%) Windows Server 2008
9 3 (6.98%) Linux
10 2 (4.65%) Android
10 2 (4.65%) Windows 8
10 2 (4.65%) Windows Server 2003
11 1 (2.33%) Apple iOS
11 1 (2.33%) Mac OS
11 1 (2.33%) Mac OS X
11 1 (2.33%) SUSE Linux Enterprise Server
11 1 (2.33%) Ubuntu
Processes & Methodologies
1 9 (20.93%) Migration
2 6 (13.95%) Data Migration
2 6 (13.95%) Infrastructure Engineering
2 6 (13.95%) Mentoring
2 6 (13.95%) Presales
3 4 (9.30%) ERP
4 3 (6.98%) CAD
4 3 (6.98%) Problem-Solving
5 2 (4.65%) Server Management
5 2 (4.65%) Software Delivery
5 2 (4.65%) Time Management
6 1 (2.33%) Artificial Intelligence
6 1 (2.33%) Capacity Planning
6 1 (2.33%) Cybersecurity
6 1 (2.33%) Incident Management
6 1 (2.33%) Kalman Filter
6 1 (2.33%) Logistics
6 1 (2.33%) Machine Learning
6 1 (2.33%) Mathematics
6 1 (2.33%) Mobile Device Management
Programming Languages
1 6 (13.95%) PowerShell
2 1 (2.33%) SQL
Qualifications
1 6 (13.95%) MCSA
1 6 (13.95%) MCSE
1 6 (13.95%) Microsoft Certification
2 2 (4.65%) Degree
3 1 (2.33%) Computer Science Degree
3 1 (2.33%) DBS Check
3 1 (2.33%) HNC
3 1 (2.33%) HND
3 1 (2.33%) MCP
Quality Assurance & Compliance
1 4 (9.30%) SLA
2 1 (2.33%) Sarbanes-Oxley
System Software
1 21 (48.84%) Active Directory
2 14 (32.56%) Hyper-V
3 6 (13.95%) VMware Infrastructure
4 3 (6.98%) XenApp
5 1 (2.33%) Microsoft Virtual Server
5 1 (2.33%) Virtual Servers
5 1 (2.33%) vSphere
Systems Management
1 3 (6.98%) Microsoft Intune
2 1 (2.33%) Jamf Pro
2 1 (2.33%) Microsoft Data Protection Manager
2 1 (2.33%) SolarWinds Orion
2 1 (2.33%) vCenter Server
Vendors
1 16 (37.21%) Microsoft
2 12 (27.91%) VMware
3 7 (16.28%) Veeam
4 5 (11.63%) Citrix
5 2 (4.65%) Apple
5 2 (4.65%) Cisco
5 2 (4.65%) Epicor
6 1 (2.33%) Dell
6 1 (2.33%) Google
6 1 (2.33%) JD Edwards
6 1 (2.33%) SolarWinds