IT Support Engineer Job Trends in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £34,500 per year, according to job vacancies posted during the 6 months leading to 17 September 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 157 135 106
Rank change year-on-year -22 -29 +144
Permanent jobs requiring an IT Support Engineer 19 39 45
As % of all permanent jobs advertised in the East of England 0.56% 0.88% 1.75%
As % of the Job Titles category 0.61% 0.93% 1.93%
Number of salaries quoted 17 34 42
10th Percentile £31,050 £25,750 £21,425
25th Percentile £32,500 £26,250 £26,250
Median annual salary (50th Percentile) £34,500 £32,000 £30,500
Median % change year-on-year +7.81% +4.92% -6.39%
75th Percentile £37,500 £39,875 £38,750
90th Percentile £41,750 £47,500 £40,000
England median annual salary £35,000 £32,500 £32,500
% change year-on-year +7.69% - +3.17%

All Permanent IT Job Vacancies
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 3,140 4,198 2,331
% of permanent jobs with a recognized job title 92.63% 94.42% 90.67%
Number of salaries quoted 1,758 2,494 1,479
10th Percentile £27,000 £27,157 £25,250
25th Percentile £32,500 £35,000 £34,000
Median annual salary (50th Percentile) £45,000 £50,000 £52,500
Median % change year-on-year -10.00% -4.76% +5.00%
75th Percentile £60,000 £65,000 £67,500
90th Percentile £75,000 £80,000 £80,000
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

IT Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the East of England.

Job vacancy trend for IT Support Engineer in the East of England

IT Support Engineer
Salary Trend in the East of England

Salary distribution trend for IT Support Engineer job vacancies in the East of England.

Salary distribution trend for IT Support Engineer job vacancies in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 17 September 2025.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 17 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cambridgeshire +13 6 £35,000 +17.65% 1
Norfolk +14 5 £32,533 -27.70%
Hertfordshire +15 4 £32,000 +16.36% 2
Bedfordshire -9 3 £34,500 +6.15%
Essex -14 1 £45,000 +20.00% 5
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the East of England

For the 6 months to 17 September 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 14 (73.68%) Microsoft
2 11 (57.89%) Customer Service
3 10 (52.63%) Active Directory
3 10 (52.63%) Azure
4 9 (47.37%) Windows
4 9 (47.37%) Social Skills
5 8 (42.11%) Entra ID
5 8 (42.11%) DBS Check
5 8 (42.11%) Microsoft 365
5 8 (42.11%) Microsoft Intune
6 7 (36.84%) Root Cause Analysis
6 7 (36.84%) Problem-Solving
6 7 (36.84%) Degree
7 6 (31.58%) SharePoint
7 6 (31.58%) ITIL
7 6 (31.58%) LAN
7 6 (31.58%) Cisco
8 5 (26.32%) Jamf Pro
8 5 (26.32%) Meraki
8 5 (26.32%) Kalman Filter
8 5 (26.32%) SmoothWall
8 5 (26.32%) Web Filtering
8 5 (26.32%) Organisational Skills
8 5 (26.32%) VoIP
8 5 (26.32%) WAN
8 5 (26.32%) Microsoft Certification
8 5 (26.32%) Social Media
8 5 (26.32%) Network Management
9 3 (15.79%) Apple
9 3 (15.79%) Project Management

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) SharePoint
2 1 (5.26%) Microsoft Exchange
Applications
1 3 (15.79%) Microsoft Office
Business Applications
1 1 (5.26%) Remedy ITSM
Cloud Services
1 10 (52.63%) Azure
2 8 (42.11%) Entra ID
2 8 (42.11%) Microsoft 365
3 1 (5.26%) AWS
Communications & Networking
1 6 (31.58%) LAN
2 5 (26.32%) VoIP
2 5 (26.32%) WAN
3 3 (15.79%) DNS
4 2 (10.53%) DHCP
4 2 (10.53%) Firewall
4 2 (10.53%) TCP/IP
5 1 (5.26%) Fibre Channel
5 1 (5.26%) SAN
5 1 (5.26%) VPN
5 1 (5.26%) Wi-Fi
General
1 9 (47.37%) Social Skills
2 5 (26.32%) Organisational Skills
3 1 (5.26%) Analytical Skills
3 1 (5.26%) Inclusion and Diversity
3 1 (5.26%) Retail
Miscellaneous
1 5 (26.32%) Social Media
2 1 (5.26%) Clustering
2 1 (5.26%) Enterprise Software
2 1 (5.26%) iPad
2 1 (5.26%) PKI
Operating Systems
1 9 (47.37%) Windows
2 2 (10.53%) Apple iOS
2 2 (10.53%) Mac OS
2 2 (10.53%) Windows 10
3 1 (5.26%) Android
3 1 (5.26%) Linux
3 1 (5.26%) Windows Server
Processes & Methodologies
1 11 (57.89%) Customer Service
2 7 (36.84%) Problem-Solving
2 7 (36.84%) Root Cause Analysis
3 6 (31.58%) ITIL
4 5 (26.32%) Kalman Filter
4 5 (26.32%) Network Management
4 5 (26.32%) Web Filtering
5 3 (15.79%) Project Management
6 2 (10.53%) Asset Management
6 2 (10.53%) ITSM
6 2 (10.53%) Value Proposition
7 1 (5.26%) Data Loss Prevention
7 1 (5.26%) Decision-Making
7 1 (5.26%) Infrastructure Engineering
7 1 (5.26%) Line Management
7 1 (5.26%) Resource Allocation
7 1 (5.26%) Server Building
7 1 (5.26%) Server Management
7 1 (5.26%) Software Licensing
7 1 (5.26%) Technical Leadership
Programming Languages
1 1 (5.26%) PowerShell
Qualifications
1 8 (42.11%) DBS Check
2 7 (36.84%) Degree
3 5 (26.32%) Microsoft Certification
4 1 (5.26%) HNC
4 1 (5.26%) HND
4 1 (5.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 1 (5.26%) Cyber Essentials
1 1 (5.26%) GDPR
1 1 (5.26%) ISO/IEC 27001
1 1 (5.26%) SLA
System Software
1 10 (52.63%) Active Directory
2 1 (5.26%) Hyper-V
Systems Management
1 8 (42.11%) Microsoft Intune
2 5 (26.32%) Jamf Pro
2 5 (26.32%) SmoothWall
3 2 (10.53%) SCCM
4 1 (5.26%) Microsoft Clustering
4 1 (5.26%) NetBackup
4 1 (5.26%) Puppet
4 1 (5.26%) WhatsUp Gold
Vendors
1 14 (73.68%) Microsoft
2 6 (31.58%) Cisco
3 5 (26.32%) Meraki
4 3 (15.79%) Apple
5 2 (10.53%) Google
6 1 (5.26%) HP
6 1 (5.26%) Remedy
6 1 (5.26%) SAP
6 1 (5.26%) ServiceNow