IT Support Engineer Job Trends in the East of England

IT Support Engineer
England > East of England

The median IT Support Engineer salary in the East of England is £33,000 per year, according to job vacancies posted during the 6 months leading to 6 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Sep 2026
Same period 2025 Same period 2024
Rank 51 153 127
Rank change year-on-year +102 -26 -14
Permanent jobs requiring an IT Support Engineer 213 20 46
As % of all permanent jobs in the East of England 2.73% 0.58% 1.03%
As % of the Job Titles category 2.92% 0.63% 1.09%
Number of salaries quoted 208 18 41
10th Percentile £26,000 £31,100 £24,250
25th Percentile £30,000 £32,500 £26,250
Median annual salary (50th Percentile) £33,000 £34,750 £32,000
Median % change year-on-year -5.04% +8.59% +4.92%
75th Percentile £35,000 £37,500 £40,250
90th Percentile £40,750 £41,000 £47,500
England median annual salary £34,000 £35,000 £32,000
% change year-on-year -2.86% +9.38% -1.54%

All Permanent IT Job Roles
East of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East of England with a recognized job title 7,298 3,190 4,212
% of permanent jobs with a recognized job title 93.64% 92.73% 94.31%
Number of salaries quoted 5,169 1,795 2,695
10th Percentile £30,000 £27,000 £27,117
25th Percentile £35,000 £32,500 £35,000
Median annual salary (50th Percentile) £50,000 £45,000 £50,000
Median % change year-on-year +11.11% -10.00% -4.76%
75th Percentile £67,500 £60,000 £65,000
90th Percentile £85,000 £75,000 £80,000
England median annual salary £58,000 £55,000 £55,000
% change year-on-year +5.45% - -8.33%

IT Support Engineer
Job Vacancy Trend in the East of England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in the East of England.

IT Support Engineer job vacancy trend in the East of England

IT Support Engineer
Salary Trend in the East of England

Salary distribution trend for IT Support Engineer job vacancies in the East of England.

Salary distribution trend for IT Support Engineer job vacancies in the East of England

IT Support Engineer
Salary Histogram in the East of England

Salary distribution for jobs citing IT Support Engineer in the East of England over the 6 months to 6 September 2026.

Salary histogram for IT Support Engineer in the East of England

IT Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the East of England region over the 6 months to 6 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Essex +28 52 £35,000 -22.22% 3
Hertfordshire +19 50 £35,000 +9.38% 5
Cambridgeshire +14 46 £32,500 -7.14% 4
Suffolk +45 40 £35,000 -2.78%
Norfolk -19 15 £35,000 +7.58% 2
Bedfordshire +3 10 £30,000 -13.04%
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East of England

For the 6 months to 6 September 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East of England region featuring IT Support Engineer in the job title.

1 123 (57.75%) Microsoft
2 122 (57.28%) Microsoft 365
3 97 (45.54%) Windows
4 69 (32.39%) Active Directory
5 61 (28.64%) Azure
6 60 (28.17%) Problem-Solving
7 57 (26.76%) SharePoint
8 55 (25.82%) Entra ID
9 54 (25.35%) Customer Service
10 53 (24.88%) Windows Server
11 40 (18.78%) Microsoft Exchange
12 35 (16.43%) Microsoft Intune
13 28 (13.15%) DNS
14 25 (11.74%) Cybersecurity
14 25 (11.74%) Firewall
14 25 (11.74%) VPN
15 24 (11.27%) OneDrive
16 23 (10.80%) DHCP
16 23 (10.80%) Hyper-V
16 23 (10.80%) Windows 10
17 20 (9.39%) Remote Monitoring and Management
18 18 (8.45%) VMware
19 15 (7.04%) Microsoft Certification
19 15 (7.04%) TCP/IP
19 15 (7.04%) VMware Infrastructure
19 15 (7.04%) Wi-Fi
20 13 (6.10%) Microsoft Office
21 12 (5.63%) Infrastructure Engineering
21 12 (5.63%) PowerShell
22 11 (5.16%) Continuous Improvement

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in the East of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 57 (26.76%) SharePoint
2 40 (18.78%) Microsoft Exchange
3 7 (3.29%) IIS
4 4 (1.88%) Exchange Server 2007
4 4 (1.88%) Exchange Server 2010
4 4 (1.88%) Exchange Server 2013
Applications
1 13 (6.10%) Microsoft Office
2 6 (2.82%) Microsoft Excel
3 1 (0.47%) Microsoft PowerPoint
Cloud Services
1 122 (57.28%) Microsoft 365
2 61 (28.64%) Azure
3 55 (25.82%) Entra ID
4 24 (11.27%) OneDrive
5 10 (4.69%) Dynamics 365
5 10 (4.69%) Power Platform
6 5 (2.35%) Google Workspace
7 4 (1.88%) Nutanix
8 3 (1.41%) AWS
8 3 (1.41%) Cloudflare
8 3 (1.41%) Power Automate
9 1 (0.47%) SaaS
Communications & Networking
1 28 (13.15%) DNS
2 25 (11.74%) Firewall
2 25 (11.74%) VPN
3 23 (10.80%) DHCP
4 15 (7.04%) TCP/IP
4 15 (7.04%) Wi-Fi
5 11 (5.16%) VoIP
6 8 (3.76%) Wireless
7 7 (3.29%) PBX
8 5 (2.35%) WAN
9 4 (1.88%) LAN
10 3 (1.41%) VLAN
11 2 (0.94%) Internet
11 2 (0.94%) L2TP
11 2 (0.94%) OpenVPN
11 2 (0.94%) WLAN
12 1 (0.47%) Network Security
12 1 (0.47%) Remote Desktop
Database & Business Intelligence
1 2 (0.94%) Amazon RDS
1 2 (0.94%) SQL Server
General
1 82 (38.50%) Social Skills
2 26 (12.21%) Legal
3 13 (6.10%) Retail
3 13 (6.10%) Telecoms
4 9 (4.23%) Analytical Skills
5 4 (1.88%) Finance
5 4 (1.88%) Organisational Skills
6 3 (1.41%) Aviation
6 3 (1.41%) Games
7 2 (0.94%) Local Government
8 1 (0.47%) Law
Libraries, Frameworks & Software Standards
1 2 (0.94%) Web Services
Miscellaneous
1 36 (16.90%) Driving Licence
2 17 (7.98%) Onboarding
3 5 (2.35%) Self-Motivation
4 4 (1.88%) Clustering
5 2 (0.94%) CCTV
5 2 (0.94%) Hybrid Cloud
6 1 (0.47%) NHS
Operating Systems
1 97 (45.54%) Windows
2 53 (24.88%) Windows Server
3 23 (10.80%) Windows 10
4 10 (4.69%) Linux
5 9 (4.23%) Windows Server 2019
6 7 (3.29%) Apple iOS
7 6 (2.82%) Mac OS
7 6 (2.82%) Windows Server 2016
8 5 (2.35%) Windows 7
9 4 (1.88%) Android
9 4 (1.88%) Windows 8
9 4 (1.88%) Windows Server 2012
Processes & Methodologies
1 60 (28.17%) Problem-Solving
2 54 (25.35%) Customer Service
3 25 (11.74%) Cybersecurity
4 20 (9.39%) Remote Monitoring and Management
5 12 (5.63%) Infrastructure Engineering
6 11 (5.16%) Continuous Improvement
6 11 (5.16%) Time Management
7 10 (4.69%) Cloud Security
7 10 (4.69%) Service Delivery
7 10 (4.69%) Vulnerability Remediation
8 9 (4.23%) Collaborative Working
8 9 (4.23%) Service Management
8 9 (4.23%) User Experience
9 8 (3.76%) Incident Management
9 8 (3.76%) Migration
9 8 (3.76%) Virtual Environments
10 7 (3.29%) Server Management
11 6 (2.82%) Disaster Recovery
12 5 (2.35%) ITIL
12 5 (2.35%) ITSM
Programming Languages
1 12 (5.63%) PowerShell
2 5 (2.35%) SQL
3 3 (1.41%) VB
Qualifications
1 15 (7.04%) Microsoft Certification
2 8 (3.76%) Degree
3 4 (1.88%) Computer Science Degree
4 3 (1.41%) Azure Certification
4 3 (1.41%) DBS Check
4 3 (1.41%) ITIL Foundation Certificate
5 1 (0.47%) Security Cleared
Quality Assurance & Compliance
1 7 (3.29%) GDPR
2 5 (2.35%) SLA
3 4 (1.88%) Cyber Essentials
3 4 (1.88%) ISO/IEC 27001
4 2 (0.94%) QA
5 1 (0.47%) Cyber Essentials PLUS
System Software
1 69 (32.39%) Active Directory
2 23 (10.80%) Hyper-V
3 15 (7.04%) VMware Infrastructure
4 3 (1.41%) Virtual Desktop
5 1 (0.47%) Terminal Server
Systems Management
1 35 (16.43%) Microsoft Intune
2 4 (1.88%) Failover Clustering
Vendors
1 123 (57.75%) Microsoft
2 18 (8.45%) VMware
3 8 (3.76%) Apple
4 5 (2.35%) Google
5 3 (1.41%) Cisco
5 3 (1.41%) Meraki
6 2 (0.94%) ConnectWise
6 2 (0.94%) Samsung
6 2 (0.94%) Sophos
6 2 (0.94%) Veeam
7 1 (0.47%) Sage