IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £32,500 per year, according to job vacancies posted during the 6 months leading to 23 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
23 May 2025
Same period 2024 Same period 2023
Rank 382 232 379
Rank change year-on-year -150 +147 +225
Permanent jobs requiring an IT Support Engineer 311 1,064 735
As % of all permanent jobs advertised in England 0.64% 1.23% 0.84%
As % of the Job Titles category 0.71% 1.30% 0.92%
Number of salaries quoted 238 990 549
10th Percentile £25,500 £23,000 £25,500
25th Percentile £26,250 £25,625 £27,000
Median annual salary (50th Percentile) £32,500 £30,000 £32,500
Median % change year-on-year +8.33% -7.69% +3.17%
75th Percentile £38,750 £35,750 £37,250
90th Percentile £45,000 £43,000 £42,650
UK median annual salary £32,500 £30,000 £32,500
% change year-on-year +8.33% -7.69% +4.84%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 43,876 81,927 80,312
% of permanent jobs with a recognized job title 90.79% 94.56% 91.51%
Number of salaries quoted 23,003 60,951 51,092
10th Percentile £29,750 £28,500 £32,626
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £56,785 £53,000 £60,800
Median % change year-on-year +7.14% -12.83% +1.33%
75th Percentile £75,000 £71,250 £81,313
90th Percentile £97,500 £90,000 £100,000
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 23 May 2025.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 23 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -48 91 £35,000 +16.67% 71
London +70 66 £36,500 +7.35% 65
Midlands -42 54 £27,500 -5.17% 50
North of England -97 46 £30,000 +5.26% 41
Yorkshire +27 33 £27,000 -10.00% 12
West Midlands -5 31 £26,000 -8.77% 19
East of England -60 30 £28,250 -4.24% 41
South West -4 24 £32,500 +8.33% 27
East Midlands -12 23 £28,250 -5.83% 29
North West -88 11 £30,000 +15.38% 19
North East +10 2 £35,000 +7.69% 11
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 23 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 218 (70.10%) Microsoft
2 216 (69.45%) Windows
3 173 (55.63%) Microsoft 365
4 151 (48.55%) Active Directory
5 138 (44.37%) Problem-Solving
6 134 (43.09%) Social Skills
7 110 (35.37%) Azure
8 87 (27.97%) Customer Service
9 84 (27.01%) Driving Licence
10 79 (25.40%) Degree
11 66 (21.22%) ITIL
12 64 (20.58%) Windows Server
13 63 (20.26%) Cisco
14 60 (19.29%) Microsoft Certification
15 53 (17.04%) Entra ID
16 51 (16.40%) Microsoft Exchange
16 51 (16.40%) Microsoft Intune
17 50 (16.08%) Computer Science
18 48 (15.43%) DNS
19 47 (15.11%) Linux
20 44 (14.15%) VMware
20 44 (14.15%) PowerShell
20 44 (14.15%) Windows 10
21 42 (13.50%) CCNA
21 42 (13.50%) Cisco Certification
22 40 (12.86%) Internet
22 40 (12.86%) Firewall
23 39 (12.54%) MCP
23 39 (12.54%) SharePoint
24 38 (12.22%) SaaS

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (16.40%) Microsoft Exchange
2 39 (12.54%) SharePoint
3 11 (3.54%) Confluence
4 3 (0.96%) WordPress
Applications
1 30 (9.65%) Microsoft Office
2 5 (1.61%) MS Visio
3 2 (0.64%) Microsoft Excel
3 2 (0.64%) Microsoft PowerPoint
Business Applications
1 5 (1.61%) Sage 200
1 5 (1.61%) Sage 50
2 1 (0.32%) Remedy ITSM
Cloud Services
1 173 (55.63%) Microsoft 365
2 110 (35.37%) Azure
3 53 (17.04%) Entra ID
4 38 (12.22%) SaaS
5 37 (11.90%) AWS
6 9 (2.89%) OneDrive
7 7 (2.25%) GCP
7 7 (2.25%) Mimecast
8 5 (1.61%) Cloud Computing
8 5 (1.61%) Slack
9 4 (1.29%) Amazon EC2
9 4 (1.29%) Amazon S3
9 4 (1.29%) Google Workspace
9 4 (1.29%) Power Platform
10 3 (0.96%) IaaS
11 2 (0.64%) Microsoft Copilot
12 1 (0.32%) Azure Sentinel
12 1 (0.32%) Dynamics 365
12 1 (0.32%) PaaS
12 1 (0.32%) WhatsApp
Communications & Networking
1 48 (15.43%) DNS
2 40 (12.86%) Firewall
2 40 (12.86%) Internet
3 34 (10.93%) Wi-Fi
4 30 (9.65%) DHCP
4 30 (9.65%) VPN
5 28 (9.00%) Network Security
5 28 (9.00%) VLAN
5 28 (9.00%) WLAN
6 26 (8.36%) LAN
7 24 (7.72%) SAN
7 24 (7.72%) TCP/IP
8 22 (7.07%) WAN
9 19 (6.11%) NAS
10 13 (4.18%) VoIP
11 11 (3.54%) Cisco IOS
12 9 (2.89%) PBX
12 9 (2.89%) Structured Cabling
13 6 (1.93%) IP Telephony
14 5 (1.61%) OSPF
Database & Business Intelligence
1 25 (8.04%) SQL Server
2 4 (1.29%) Power BI
3 1 (0.32%) Amazon RDS
3 1 (0.32%) Tableau
Development Applications
1 7 (2.25%) JIRA
General
1 134 (43.09%) Social Skills
2 36 (11.58%) Analytical Skills
3 28 (9.00%) Organisational Skills
4 26 (8.36%) Finance
5 14 (4.50%) Telecoms
6 6 (1.93%) Inclusion and Diversity
6 6 (1.93%) Retail
7 4 (1.29%) Public Sector
8 3 (0.96%) Marketing
9 2 (0.64%) Billing
9 2 (0.64%) Law
9 2 (0.64%) Legal
9 2 (0.64%) Manufacturing
10 1 (0.32%) Electronics
10 1 (0.32%) Military
10 1 (0.32%) Presentation Skills
Libraries, Frameworks & Software Standards
1 14 (4.50%) 802.1X
2 2 (0.64%) EDI
3 1 (0.32%) ModSecurity
3 1 (0.32%) WSH
3 1 (0.32%) X-Windows
Miscellaneous
1 84 (27.01%) Driving Licence
2 34 (10.93%) Self-Motivation
3 16 (5.14%) Mobile App
4 15 (4.82%) Onboarding
5 8 (2.57%) Social Media
6 6 (1.93%) Clustering
6 6 (1.93%) EPoS
6 6 (1.93%) Video Conferencing
7 4 (1.29%) iPad
7 4 (1.29%) iPhone
8 3 (0.96%) Blackberry
8 3 (0.96%) Enterprise Software
9 2 (0.64%) Educational Technology
9 2 (0.64%) HP Storage
9 2 (0.64%) Management Information System
9 2 (0.64%) NHS
9 2 (0.64%) PACS
9 2 (0.64%) Renewable Energy
9 2 (0.64%) Smartphone
10 1 (0.32%) Hybrid Cloud
Operating Systems
1 216 (69.45%) Windows
2 64 (20.58%) Windows Server
3 47 (15.11%) Linux
4 44 (14.15%) Windows 10
5 35 (11.25%) Android
6 26 (8.36%) Mac OS
7 14 (4.50%) Apple iOS
8 10 (3.22%) Windows Server 2016
9 8 (2.57%) Windows 7
10 6 (1.93%) Windows Server 2012
11 3 (0.96%) Windows Server 2019
12 2 (0.64%) Unix
13 1 (0.32%) Mac OS X
Processes & Methodologies
1 138 (44.37%) Problem-Solving
2 87 (27.97%) Customer Service
3 66 (21.22%) ITIL
4 50 (16.08%) Computer Science
5 38 (12.22%) Mentoring
6 37 (11.90%) Network Management
7 33 (10.61%) Asset Management
8 32 (10.29%) Migration
9 29 (9.32%) IT Asset Management
10 26 (8.36%) ITSM
11 23 (7.40%) Cybersecurity
12 22 (7.07%) Continuous Improvement
12 22 (7.07%) CRM
12 22 (7.07%) Data Privacy
12 22 (7.07%) Disaster Recovery
13 21 (6.75%) Infrastructure Engineering
13 21 (6.75%) Mathematics
14 17 (5.47%) Kalman Filter
15 16 (5.14%) Analytical Thinking
15 16 (5.14%) Mobile Device Management
Programming Languages
1 44 (14.15%) PowerShell
2 9 (2.89%) SQL
3 8 (2.57%) Python
4 1 (0.32%) Java
4 1 (0.32%) VBScript
Qualifications
1 79 (25.40%) Degree
2 60 (19.29%) Microsoft Certification
3 42 (13.50%) CCNA
3 42 (13.50%) Cisco Certification
4 39 (12.54%) MCP
5 33 (10.61%) Computer Science Degree
6 31 (9.97%) MCSE
7 30 (9.65%) CCNP
8 28 (9.00%) LPIC
9 21 (6.75%) Security Cleared
10 17 (5.47%) DBS Check
11 15 (4.82%) A+ Certification
12 12 (3.86%) DV Cleared
13 11 (3.54%) HND
14 7 (2.25%) SC Cleared
15 6 (1.93%) MCSA
16 5 (1.61%) Network+ Certification
17 4 (1.29%) Azure Certification
18 3 (0.96%) AWS Certification
19 2 (0.64%) NVQ Level 3
Quality Assurance & Compliance
1 11 (3.54%) SLA
2 5 (1.61%) ISO/IEC 27001
3 3 (0.96%) Cyber Essentials
3 3 (0.96%) Cyber Essentials PLUS
3 3 (0.96%) GDPR
4 2 (0.64%) ISO 9001
System Software
1 151 (48.55%) Active Directory
2 30 (9.65%) VMware Infrastructure
3 22 (7.07%) Hyper-V
4 10 (3.22%) Virtual Desktop
5 6 (1.93%) VMware ESXi
6 5 (1.61%) Firmware
7 2 (0.64%) Microsoft Virtual Server
7 2 (0.64%) Virtual Servers
8 1 (0.32%) Virtual Machines
8 1 (0.32%) vSphere
Systems Management
1 51 (16.40%) Microsoft Intune
2 13 (4.18%) SCCM
3 6 (1.93%) Jamf Pro
4 5 (1.61%) SmoothWall
4 5 (1.61%) Terraform
5 4 (1.29%) WSUS
6 3 (0.96%) FortiGate
6 3 (0.96%) Single Sign-On
7 2 (0.64%) Autotask
8 1 (0.32%) Ansible
8 1 (0.32%) Plesk
Vendors
1 218 (70.10%) Microsoft
2 63 (20.26%) Cisco
3 44 (14.15%) VMware
4 17 (5.47%) Meraki
5 16 (5.14%) Zoho
6 14 (4.50%) Google
7 13 (4.18%) Apple
8 10 (3.22%) Veeam
9 8 (2.57%) HP
10 7 (2.25%) Fortinet
11 6 (1.93%) Aruba
11 6 (1.93%) Juniper
11 6 (1.93%) Sophos
12 5 (1.61%) CheckPoint
12 5 (1.61%) Citrix
12 5 (1.61%) Sage
12 5 (1.61%) SonicWALL
12 5 (1.61%) Zscaler
13 4 (1.29%) SAP
13 4 (1.29%) ServiceNow