IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £30,000 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 284 362 634
Rank change year-on-year +78 +272 -118
Permanent jobs requiring an IT Support Engineer 767 621 667
As % of all permanent jobs advertised in England 0.98% 0.87% 0.45%
As % of the Job Titles category 1.03% 0.95% 0.47%
Number of salaries quoted 623 515 595
10th Percentile £24,000 £25,500 £23,250
25th Percentile £26,125 £27,500 £26,250
Median annual salary (50th Percentile) £30,000 £32,500 £31,400
Median % change year-on-year -7.69% +3.50% +4.67%
75th Percentile £36,250 £37,500 £37,500
90th Percentile £43,750 £41,250 £46,200
UK median annual salary £30,000 £32,500 £31,000
% change year-on-year -7.69% +4.84% +3.33%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 74,198 65,186 140,455
% of permanent jobs with a recognized job title 94.69% 91.70% 95.53%
Number of salaries quoted 51,681 46,119 77,508
10th Percentile £30,000 £32,500 £32,500
25th Percentile £40,000 £45,000 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +9.09%
75th Percentile £72,000 £80,000 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 26 July 2024.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +96 184 £30,000 -2.13% 30
Midlands +69 172 £30,000 +7.14% 14
South East +53 169 £30,317 +1.06% 35
West Midlands +67 111 £30,000 +7.14% 9
South West +7 99 £30,000 -7.69% 28
East of England +2 82 £28,000 -10.76% 13
North West +39 78 £28,000 -6.67% 15
Yorkshire +83 75 £30,000 - 11
London -49 61 £34,000 -2.86% 14
East Midlands -1 59 £32,500 +16.07% 5
North East +13 31 £32,500 -3.34% 5
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 26 July 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 511 (66.62%) Windows
2 465 (60.63%) Microsoft
3 388 (50.59%) Microsoft 365
4 332 (43.29%) Active Directory
5 246 (32.07%) Azure
6 212 (27.64%) Social Skills
7 194 (25.29%) Windows Server
8 183 (23.86%) Problem-Solving
8 183 (23.86%) ITIL
9 164 (21.38%) Firewall
10 156 (20.34%) Customer Service
11 151 (19.69%) Windows 10
12 140 (18.25%) Driving Licence
13 130 (16.95%) Microsoft Office
14 124 (16.17%) Microsoft Certification
15 117 (15.25%) Microsoft Exchange
16 116 (15.12%) Degree
17 115 (14.99%) VMware
18 114 (14.86%) Cisco
19 106 (13.82%) Linux
20 91 (11.86%) Internet
21 90 (11.73%) SharePoint
21 90 (11.73%) Asset Management
22 86 (11.21%) Entra ID
23 81 (10.56%) SQL
23 81 (10.56%) Hyper-V
24 79 (10.30%) Microsoft Intune
24 79 (10.30%) Network Security
25 77 (10.04%) MCSE
26 76 (9.91%) CCNA

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 117 (15.25%) Microsoft Exchange
2 90 (11.73%) SharePoint
3 7 (0.91%) Exchange Server 2013
4 4 (0.52%) Exchange Server 2000
5 2 (0.26%) Blackberry Enterprise Server
5 2 (0.26%) Confluence
5 2 (0.26%) Exchange Server 2007
5 2 (0.26%) Exchange Server 2010
5 2 (0.26%) WordPress
6 1 (0.13%) Apache
6 1 (0.13%) CMS
6 1 (0.13%) IIS
6 1 (0.13%) Site Server
6 1 (0.13%) Tomcat
Applications
1 130 (16.95%) Microsoft Office
2 36 (4.69%) Microsoft Excel
3 4 (0.52%) Microsoft Project
4 2 (0.26%) Spreadsheet
Business Applications
1 5 (0.65%) Sage X3
2 2 (0.26%) Oracle Receivables
3 1 (0.13%) Elite 3E
Cloud Services
1 388 (50.59%) Microsoft 365
2 246 (32.07%) Azure
3 86 (11.21%) Entra ID
4 40 (5.22%) OneDrive
5 23 (3.00%) AWS
6 19 (2.48%) Google Workspace
7 8 (1.04%) Mimecast
8 6 (0.78%) iTunes
9 4 (0.52%) Amazon EC2
9 4 (0.52%) Cloud Computing
9 4 (0.52%) WhatsApp
10 2 (0.26%) Intacct
10 2 (0.26%) Salesforce Sales Cloud
10 2 (0.26%) Serverless
11 1 (0.13%) Azure Storage
11 1 (0.13%) Dynamics 365
11 1 (0.13%) IaaS
11 1 (0.13%) PaaS
11 1 (0.13%) Power Platform
11 1 (0.13%) SaaS
Communications & Networking
1 164 (21.38%) Firewall
2 91 (11.86%) Internet
3 79 (10.30%) Network Security
4 74 (9.65%) Wi-Fi
5 67 (8.74%) WLAN
6 58 (7.56%) DNS
7 55 (7.17%) VPN
7 55 (7.17%) Wireless
8 45 (5.87%) VoIP
9 40 (5.22%) WAN
10 38 (4.95%) LAN
11 36 (4.69%) DHCP
12 33 (4.30%) TCP/IP
13 29 (3.78%) SAN
14 18 (2.35%) VLAN
15 9 (1.17%) SSL
16 8 (1.04%) Remote Desktop
16 8 (1.04%) Unified Communications
17 7 (0.91%) Cisco IOS
17 7 (0.91%) PBX
Database & Business Intelligence
1 67 (8.74%) SQL Server
2 15 (1.96%) Amazon RDS
3 7 (0.91%) MySQL
4 4 (0.52%) DB2
5 3 (0.39%) MariaDB
5 3 (0.39%) Oracle Database
6 2 (0.26%) Crystal Reports
6 2 (0.26%) Oracle Reports
7 1 (0.13%) Electronic Patient Records
7 1 (0.13%) Power BI
Development Applications
1 12 (1.56%) JIRA
2 2 (0.26%) Visual Studio
3 1 (0.13%) Jenkins
3 1 (0.13%) MSI
General
1 212 (27.64%) Social Skills
2 47 (6.13%) Telecoms
3 30 (3.91%) Law
3 30 (3.91%) Organisational Skills
4 25 (3.26%) Inclusion and Diversity
5 24 (3.13%) Finance
6 21 (2.74%) Analytical Skills
7 20 (2.61%) Documentation Skills
7 20 (2.61%) Games
8 19 (2.48%) Retail
9 15 (1.96%) Manufacturing
10 10 (1.30%) Marketing
11 9 (1.17%) Legal
12 7 (0.91%) Advertising
13 4 (0.52%) Banking
14 3 (0.39%) Back Office
14 3 (0.39%) Public Sector
15 2 (0.26%) Electronics
15 2 (0.26%) Military
16 1 (0.13%) Digital Health
Libraries, Frameworks & Software Standards
1 3 (0.39%) HTML
2 2 (0.26%) CSS
2 2 (0.26%) Kafka
3 1 (0.13%) .NET
3 1 (0.13%) LAMP
3 1 (0.13%) RESTEasy
3 1 (0.13%) Web Services
Miscellaneous
1 140 (18.25%) Driving Licence
2 74 (9.65%) Onboarding
3 26 (3.39%) Replication
4 22 (2.87%) Fat Client
4 22 (2.87%) Thin Client
5 21 (2.74%) Self-Motivation
6 17 (2.22%) Enterprise Storage
7 15 (1.96%) Data Centre
7 15 (1.96%) EPoS
8 14 (1.83%) Management Information System
9 11 (1.43%) Social Media
10 6 (0.78%) Client/Server
11 5 (0.65%) CCTV
11 5 (0.65%) iPhone
12 3 (0.39%) iPad
12 3 (0.39%) Public Cloud
12 3 (0.39%) Smartphone
12 3 (0.39%) Video Conferencing
12 3 (0.39%) Wiki
13 2 (0.26%) Clustering
Operating Systems
1 511 (66.62%) Windows
2 194 (25.29%) Windows Server
3 151 (19.69%) Windows 10
4 106 (13.82%) Linux
5 42 (5.48%) Mac OS
6 39 (5.08%) Windows Server 2016
7 31 (4.04%) Windows Server 2019
8 29 (3.78%) Android
8 29 (3.78%) Windows Server 2012
9 27 (3.52%) Apple iOS
10 14 (1.83%) Mac OS X
10 14 (1.83%) Windows 7
11 8 (1.04%) Windows Server 2008
12 6 (0.78%) Unix
12 6 (0.78%) Windows 8
13 4 (0.52%) CentOS
14 3 (0.39%) Debian
14 3 (0.39%) Red Hat Enterprise Linux
15 2 (0.26%) Ubuntu
15 2 (0.26%) Windows 2000
Processes & Methodologies
1 183 (23.86%) ITIL
1 183 (23.86%) Problem-Solving
2 156 (20.34%) Customer Service
3 90 (11.73%) Asset Management
4 74 (9.65%) Computer Science
4 74 (9.65%) Mentoring
5 69 (9.00%) Cybersecurity
6 67 (8.74%) IT Asset Management
6 67 (8.74%) Network Management
7 42 (5.48%) Service Delivery
8 38 (4.95%) Project Delivery
9 37 (4.82%) Infrastructure Engineering
10 32 (4.17%) Incident Management
11 31 (4.04%) Project Planning
12 29 (3.78%) Agile
12 29 (3.78%) Continuous Improvement
13 27 (3.52%) Change Management
14 26 (3.39%) B2B
14 26 (3.39%) Customer Experience
15 25 (3.26%) Fault Analysis
Programming Languages
1 81 (10.56%) SQL
2 24 (3.13%) PowerShell
3 3 (0.39%) PHP
3 3 (0.39%) VB
4 2 (0.26%) VBScript
5 1 (0.13%) Java
5 1 (0.13%) Perl
5 1 (0.13%) Python
Qualifications
1 124 (16.17%) Microsoft Certification
2 116 (15.12%) Degree
3 77 (10.04%) MCSE
4 76 (9.91%) CCNA
4 76 (9.91%) Cisco Certification
5 74 (9.65%) MCP
6 71 (9.26%) Computer Science Degree
7 69 (9.00%) CCNP
8 67 (8.74%) LPIC
9 37 (4.82%) DBS Check
10 14 (1.83%) Network+ Certification
11 13 (1.69%) Security Cleared
12 10 (1.30%) A+ Certification
12 10 (1.30%) Azure Certification
13 9 (1.17%) SC Cleared
14 7 (0.91%) CompTIA Security+
14 7 (0.91%) MCSA
15 6 (0.78%) DV Cleared
15 6 (0.78%) ITIL Foundation Certificate
16 4 (0.52%) ITIL Certification
Quality Assurance & Compliance
1 40 (5.22%) GDPR
2 31 (4.04%) SLA
3 6 (0.78%) Cyber Essentials
4 5 (0.65%) ISO/IEC 27001
5 2 (0.26%) NIST
6 1 (0.13%) PCI DSS
System Software
1 332 (43.29%) Active Directory
2 81 (10.56%) Hyper-V
3 75 (9.78%) VMware Infrastructure
4 15 (1.96%) VMware ESXi
5 6 (0.78%) vSphere
6 5 (0.65%) Virtual Desktop
7 4 (0.52%) Terminal Services
8 3 (0.39%) Docker
8 3 (0.39%) Virtual Machines
9 2 (0.26%) Virtual Servers
9 2 (0.26%) XenApp
10 1 (0.13%) Firmware
10 1 (0.13%) Microsoft App-V
10 1 (0.13%) Terminal Server
10 1 (0.13%) Xen
Systems Management
1 79 (10.30%) Microsoft Intune
2 42 (5.48%) SCCM
3 6 (0.78%) Jamf Pro
4 5 (0.65%) Cisco CUCM
4 5 (0.65%) ServiceCenter
5 3 (0.39%) Kubernetes
5 3 (0.39%) NetBackup
6 2 (0.26%) Opsgenie
6 2 (0.26%) vCenter Server
7 1 (0.13%) Backup Exec
7 1 (0.13%) Failover Clustering
7 1 (0.13%) NetCrunch
7 1 (0.13%) Single Sign-On
7 1 (0.13%) WSUS
Vendors
1 465 (60.63%) Microsoft
2 115 (14.99%) VMware
3 114 (14.86%) Cisco
4 47 (6.13%) Citrix
5 45 (5.87%) Veeam
6 28 (3.65%) Apple
7 23 (3.00%) Google
7 23 (3.00%) Sophos
8 17 (2.22%) Draytek
8 17 (2.22%) HP
9 14 (1.83%) Meraki
10 12 (1.56%) WatchGuard
11 10 (1.30%) Aruba
11 10 (1.30%) ConnectWise
11 10 (1.30%) ServiceNow
12 9 (1.17%) Sage
13 8 (1.04%) ESET
14 7 (0.91%) Dell
14 7 (0.91%) Fortinet
15 6 (0.78%) Palo Alto