IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £32,500 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 401 232 383
Rank change year-on-year -169 +151 +201
Permanent jobs requiring an IT Support Engineer 315 1,063 747
As % of all permanent jobs advertised in England 0.64% 1.24% 0.84%
As % of the Job Titles category 0.71% 1.31% 0.91%
Number of salaries quoted 244 989 560
10th Percentile £25,500 £23,000 £25,000
25th Percentile £26,250 £25,750 £26,250
Median annual salary (50th Percentile) £32,500 £30,000 £32,500
Median % change year-on-year +8.33% -7.69% +3.17%
75th Percentile £38,750 £36,000 £37,063
90th Percentile £45,350 £43,000 £43,300
UK median annual salary £32,000 £30,000 £32,500
% change year-on-year +6.67% -7.69% +4.39%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,402 81,024 81,740
% of permanent jobs with a recognized job title 90.75% 94.51% 91.54%
Number of salaries quoted 24,215 60,436 51,956
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,000 £53,500 £60,800
Median % change year-on-year +6.54% -12.01% +1.33%
75th Percentile £75,000 £71,500 £82,500
90th Percentile £97,500 £91,250 £100,000
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 15 May 2025.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -52 89 £35,000 +16.67% 74
London +67 67 £36,500 +7.35% 67
Midlands -50 55 £27,500 -4.35% 53
North of England -86 48 £30,000 +5.26% 49
Yorkshire +32 34 £27,750 -7.50% 26
East of England -52 34 £28,250 -4.24% 44
West Midlands -18 33 £26,750 -6.14% 19
South West +6 23 £32,500 +8.33% 42
East Midlands -10 22 £28,000 -6.67% 32
North West -88 12 £30,000 +13.21% 17
North East +7 2 £35,000 +7.69% 7
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 15 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 223 (70.79%) Windows
2 215 (68.25%) Microsoft
3 181 (57.46%) Microsoft 365
4 154 (48.89%) Active Directory
5 140 (44.44%) Problem-Solving
6 134 (42.54%) Social Skills
7 112 (35.56%) Azure
8 87 (27.62%) Customer Service
9 84 (26.67%) Driving Licence
10 80 (25.40%) Degree
11 69 (21.90%) ITIL
12 66 (20.95%) Windows Server
13 62 (19.68%) Cisco
14 59 (18.73%) Microsoft Certification
15 55 (17.46%) Microsoft Exchange
16 51 (16.19%) Entra ID
17 50 (15.87%) Microsoft Intune
18 49 (15.56%) Computer Science
19 48 (15.24%) Linux
20 45 (14.29%) DNS
20 45 (14.29%) VMware
21 44 (13.97%) Windows 10
22 41 (13.02%) Firewall
22 41 (13.02%) CCNA
22 41 (13.02%) Cisco Certification
22 41 (13.02%) SharePoint
22 41 (13.02%) PowerShell
23 40 (12.70%) AWS
23 40 (12.70%) Internet
24 39 (12.38%) MCP

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 55 (17.46%) Microsoft Exchange
2 41 (13.02%) SharePoint
3 11 (3.49%) Confluence
4 3 (0.95%) WordPress
Applications
1 32 (10.16%) Microsoft Office
2 5 (1.59%) MS Visio
3 1 (0.32%) Microsoft Excel
3 1 (0.32%) Microsoft PowerPoint
Business Applications
1 5 (1.59%) Sage 200
1 5 (1.59%) Sage 50
2 3 (0.95%) Remedy ITSM
Cloud Services
1 181 (57.46%) Microsoft 365
2 112 (35.56%) Azure
3 51 (16.19%) Entra ID
4 40 (12.70%) AWS
5 38 (12.06%) SaaS
6 10 (3.17%) GCP
6 10 (3.17%) OneDrive
7 7 (2.22%) Mimecast
8 5 (1.59%) Cloud Computing
8 5 (1.59%) Slack
9 4 (1.27%) Amazon EC2
9 4 (1.27%) Amazon S3
9 4 (1.27%) Google Workspace
9 4 (1.27%) Power Platform
10 3 (0.95%) IaaS
11 2 (0.63%) Microsoft Copilot
12 1 (0.32%) Azure Sentinel
12 1 (0.32%) Dynamics 365
12 1 (0.32%) PaaS
12 1 (0.32%) WhatsApp
Communications & Networking
1 45 (14.29%) DNS
2 41 (13.02%) Firewall
3 40 (12.70%) Internet
4 34 (10.79%) Wi-Fi
5 30 (9.52%) VPN
6 28 (8.89%) DHCP
6 28 (8.89%) Network Security
6 28 (8.89%) WLAN
7 27 (8.57%) VLAN
8 26 (8.25%) LAN
9 24 (7.62%) TCP/IP
10 22 (6.98%) WAN
11 21 (6.67%) SAN
12 18 (5.71%) NAS
13 13 (4.13%) VoIP
14 11 (3.49%) Cisco IOS
15 8 (2.54%) PBX
15 8 (2.54%) Structured Cabling
16 5 (1.59%) BGP
16 5 (1.59%) OSPF
Database & Business Intelligence
1 25 (7.94%) SQL Server
2 4 (1.27%) Power BI
3 2 (0.63%) Amazon RDS
4 1 (0.32%) Tableau
Development Applications
1 7 (2.22%) JIRA
General
1 134 (42.54%) Social Skills
2 35 (11.11%) Analytical Skills
3 28 (8.89%) Organisational Skills
4 26 (8.25%) Finance
5 14 (4.44%) Telecoms
6 6 (1.90%) Retail
7 5 (1.59%) Inclusion and Diversity
8 4 (1.27%) Public Sector
9 3 (0.95%) Law
9 3 (0.95%) Marketing
10 2 (0.63%) Legal
10 2 (0.63%) Manufacturing
11 1 (0.32%) Arabic Language
11 1 (0.32%) Billing
11 1 (0.32%) Electronics
11 1 (0.32%) Presentation Skills
Libraries, Frameworks & Software Standards
1 14 (4.44%) 802.1X
2 2 (0.63%) EDI
3 1 (0.32%) ModSecurity
3 1 (0.32%) WSH
3 1 (0.32%) X-Windows
Miscellaneous
1 84 (26.67%) Driving Licence
2 33 (10.48%) Self-Motivation
3 16 (5.08%) Mobile App
4 15 (4.76%) Onboarding
5 8 (2.54%) Social Media
6 6 (1.90%) Clustering
6 6 (1.90%) EPoS
6 6 (1.90%) Video Conferencing
7 4 (1.27%) iPad
7 4 (1.27%) iPhone
8 3 (0.95%) Enterprise Software
9 2 (0.63%) Blackberry
9 2 (0.63%) Educational Technology
9 2 (0.63%) HP Storage
9 2 (0.63%) NHS
9 2 (0.63%) PACS
9 2 (0.63%) Smartphone
10 1 (0.32%) Data Centre
10 1 (0.32%) Hybrid Cloud
10 1 (0.32%) Renewable Energy
Operating Systems
1 223 (70.79%) Windows
2 66 (20.95%) Windows Server
3 48 (15.24%) Linux
4 44 (13.97%) Windows 10
5 34 (10.79%) Android
6 26 (8.25%) Mac OS
7 11 (3.49%) Apple iOS
8 10 (3.17%) Windows Server 2016
9 8 (2.54%) Windows 7
10 6 (1.90%) Windows Server 2012
11 3 (0.95%) Windows Server 2019
12 1 (0.32%) Mac OS X
12 1 (0.32%) Unix
Processes & Methodologies
1 140 (44.44%) Problem-Solving
2 87 (27.62%) Customer Service
3 69 (21.90%) ITIL
4 49 (15.56%) Computer Science
5 38 (12.06%) Mentoring
6 37 (11.75%) Network Management
7 33 (10.48%) Asset Management
8 31 (9.84%) Migration
9 29 (9.21%) IT Asset Management
10 27 (8.57%) ITSM
11 22 (6.98%) CRM
11 22 (6.98%) Cybersecurity
11 22 (6.98%) Data Privacy
12 21 (6.67%) Disaster Recovery
12 21 (6.67%) Mathematics
13 20 (6.35%) Continuous Improvement
14 18 (5.71%) Infrastructure Engineering
15 17 (5.40%) Kalman Filter
16 16 (5.08%) Exploratory Testing
16 16 (5.08%) Software Testing
Programming Languages
1 41 (13.02%) PowerShell
2 9 (2.86%) SQL
3 8 (2.54%) Python
4 1 (0.32%) Java
4 1 (0.32%) VBScript
Qualifications
1 80 (25.40%) Degree
2 59 (18.73%) Microsoft Certification
3 41 (13.02%) CCNA
3 41 (13.02%) Cisco Certification
4 39 (12.38%) MCP
5 32 (10.16%) Computer Science Degree
6 31 (9.84%) MCSE
7 30 (9.52%) CCNP
8 28 (8.89%) LPIC
9 19 (6.03%) Security Cleared
10 16 (5.08%) DBS Check
11 15 (4.76%) A+ Certification
12 12 (3.81%) DV Cleared
13 10 (3.17%) HND
14 6 (1.90%) MCSA
14 6 (1.90%) SC Cleared
15 5 (1.59%) Network+ Certification
16 4 (1.27%) Azure Certification
17 3 (0.95%) AWS Certification
18 1 (0.32%) HNC
Quality Assurance & Compliance
1 11 (3.49%) SLA
2 4 (1.27%) ISO/IEC 27001
3 3 (0.95%) GDPR
4 2 (0.63%) Cyber Essentials
4 2 (0.63%) Cyber Essentials PLUS
4 2 (0.63%) ISO 9001
System Software
1 154 (48.89%) Active Directory
2 31 (9.84%) VMware Infrastructure
3 23 (7.30%) Hyper-V
4 10 (3.17%) Virtual Desktop
5 6 (1.90%) VMware ESXi
6 5 (1.59%) Firmware
7 2 (0.63%) Microsoft Virtual Server
7 2 (0.63%) Virtual Servers
8 1 (0.32%) Virtual Machines
8 1 (0.32%) vSphere
Systems Management
1 50 (15.87%) Microsoft Intune
2 11 (3.49%) SCCM
3 6 (1.90%) Jamf Pro
4 5 (1.59%) SmoothWall
4 5 (1.59%) Terraform
5 4 (1.27%) WSUS
6 3 (0.95%) FortiGate
6 3 (0.95%) Single Sign-On
7 1 (0.32%) Ansible
7 1 (0.32%) Autotask
7 1 (0.32%) Kubernetes
7 1 (0.32%) Plesk
Vendors
1 215 (68.25%) Microsoft
2 62 (19.68%) Cisco
3 45 (14.29%) VMware
4 17 (5.40%) Google
4 17 (5.40%) Meraki
5 16 (5.08%) Zoho
6 11 (3.49%) Apple
7 9 (2.86%) Veeam
8 7 (2.22%) Fortinet
8 7 (2.22%) HP
9 6 (1.90%) CheckPoint
9 6 (1.90%) Juniper
9 6 (1.90%) ServiceNow
10 5 (1.59%) Aruba
10 5 (1.59%) Citrix
10 5 (1.59%) Sage
10 5 (1.59%) SonicWALL
10 5 (1.59%) Sophos
10 5 (1.59%) Zscaler
11 4 (1.27%) SAP