IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £30,000 per year, according to job vacancies posted during the 6 months leading to 12 June 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 Jun 2024
Same period 2023 Same period 2022
Rank 229 387 631
Rank change year-on-year +158 +244 -165
Permanent jobs requiring an IT Support Engineer 1,177 687 674
As % of all permanent jobs advertised in England 1.23% 0.84% 0.47%
As % of the Job Titles category 1.30% 0.92% 0.49%
Number of salaries quoted 1,024 520 606
10th Percentile £23,000 £25,500 £22,750
25th Percentile £25,750 £27,500 £26,250
Median annual salary (50th Percentile) £30,000 £32,500 £31,500
Median % change year-on-year -7.69% +3.17% +5.00%
75th Percentile £35,000 £37,250 £37,500
90th Percentile £43,000 £41,300 £47,500
UK median annual salary £30,000 £32,500 £31,133
% change year-on-year -7.69% +4.39% +3.78%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 90,431 74,847 138,483
% of permanent jobs with a recognized job title 94.61% 91.19% 95.86%
Number of salaries quoted 65,915 49,353 75,297
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,713 £60,000
Median % change year-on-year -13.53% +1.19% +9.09%
75th Percentile £70,000 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 12 June 2024.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 12 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +116 282 £30,000 - 41
Midlands +92 251 £29,500 +7.27% 29
North of England +80 236 £28,500 -5.00% 48
West Midlands +89 159 £28,500 +3.64% 14
East of England +44 150 £29,500 -5.98% 24
South West +11 148 £30,000 -7.69% 24
North West +37 118 £27,000 -10.00% 26
London +5 110 £34,000 -2.86% 38
East Midlands +18 88 £30,000 +9.09% 15
Yorkshire +56 77 £30,000 +8.11% 19
North East +15 41 £32,500 -3.34% 4
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 12 June 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 774 (65.76%) Windows
2 668 (56.75%) Microsoft
3 651 (55.31%) Microsoft 365
4 534 (45.37%) Active Directory
5 407 (34.58%) Azure
6 361 (30.67%) Social Skills
7 336 (28.55%) Windows Server
8 269 (22.85%) Firewall
9 266 (22.60%) Problem-Solving
10 246 (20.90%) Customer Service
11 240 (20.39%) ITIL
12 221 (18.78%) Windows 10
13 217 (18.44%) Microsoft Exchange
14 194 (16.48%) Microsoft Office
15 191 (16.23%) VMware
16 181 (15.38%) Driving Licence
17 164 (13.93%) Hyper-V
18 156 (13.25%) Degree
19 154 (13.08%) SharePoint
20 153 (13.00%) Entra ID
21 150 (12.74%) Linux
22 148 (12.57%) Microsoft Certification
23 144 (12.23%) Microsoft Intune
24 143 (12.15%) Cisco
25 133 (11.30%) VMware Infrastructure
26 111 (9.43%) DNS
27 107 (9.09%) SQL
28 105 (8.92%) Wi-Fi
29 102 (8.67%) Asset Management
30 96 (8.16%) VPN

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 217 (18.44%) Microsoft Exchange
2 154 (13.08%) SharePoint
3 18 (1.53%) Exchange Server 2013
4 11 (0.93%) Exchange Server 2010
5 9 (0.76%) Exchange Server 2007
6 8 (0.68%) Confluence
7 6 (0.51%) Exchange Server 2000
8 4 (0.34%) IIS
9 3 (0.25%) SAS
9 3 (0.25%) WordPress
10 2 (0.17%) Blackberry Enterprise Server
10 2 (0.17%) Exchange Server 2003
10 2 (0.17%) Skype for Business
11 1 (0.085%) Apache
11 1 (0.085%) CMS
11 1 (0.085%) Site Server
11 1 (0.085%) Tomcat
Applications
1 194 (16.48%) Microsoft Office
2 40 (3.40%) Microsoft Excel
3 6 (0.51%) Spreadsheet
4 4 (0.34%) Microsoft Project
5 3 (0.25%) SPSS
Business Applications
1 5 (0.42%) Sage X3
2 2 (0.17%) Oracle Receivables
3 1 (0.085%) Elite 3E
Cloud Services
1 651 (55.31%) Microsoft 365
2 407 (34.58%) Azure
3 153 (13.00%) Entra ID
4 48 (4.08%) OneDrive
5 47 (3.99%) AWS
6 22 (1.87%) Google Workspace
7 19 (1.61%) Mimecast
8 6 (0.51%) Amazon EC2
8 6 (0.51%) Serverless
9 5 (0.42%) Cloud Computing
9 5 (0.42%) iTunes
10 4 (0.34%) IaaS
10 4 (0.34%) PaaS
10 4 (0.34%) SaaS
10 4 (0.34%) WhatsApp
11 3 (0.25%) Dropbox
11 3 (0.25%) Rubrik
12 2 (0.17%) Amazon S3
12 2 (0.17%) ClickUp
12 2 (0.17%) OpenDNS
Communications & Networking
1 269 (22.85%) Firewall
2 111 (9.43%) DNS
3 105 (8.92%) Wi-Fi
4 96 (8.16%) VPN
5 92 (7.82%) Internet
6 86 (7.31%) DHCP
7 84 (7.14%) Network Security
7 84 (7.14%) Wireless
8 80 (6.80%) VoIP
9 69 (5.86%) WLAN
10 67 (5.69%) TCP/IP
11 59 (5.01%) SAN
12 55 (4.67%) VLAN
13 54 (4.59%) WAN
14 47 (3.99%) LAN
15 28 (2.38%) Remote Desktop
16 19 (1.61%) NAS
17 17 (1.44%) Unified Communications
18 12 (1.02%) SSL
19 11 (0.93%) Broadband
Database & Business Intelligence
1 95 (8.07%) SQL Server
2 34 (2.89%) Amazon RDS
3 17 (1.44%) MySQL
4 8 (0.68%) MariaDB
5 4 (0.34%) DB2
6 3 (0.25%) Big Data
6 3 (0.25%) EDRMS
6 3 (0.25%) Oracle Database
7 2 (0.17%) Crystal Reports
7 2 (0.17%) Oracle Reports
8 1 (0.085%) Electronic Patient Records
8 1 (0.085%) Power BI
Development Applications
1 21 (1.78%) JIRA
2 2 (0.17%) MSI
2 2 (0.17%) Visual Studio
3 1 (0.085%) Atlassian Bamboo
3 1 (0.085%) Bitbucket
3 1 (0.085%) Jenkins
General
1 361 (30.67%) Social Skills
2 60 (5.10%) Organisational Skills
3 58 (4.93%) Telecoms
4 50 (4.25%) Analytical Skills
5 49 (4.16%) Finance
6 46 (3.91%) Law
7 34 (2.89%) Inclusion and Diversity
8 26 (2.21%) Legal
9 25 (2.12%) Retail
10 23 (1.95%) Manufacturing
11 21 (1.78%) Games
12 20 (1.70%) Documentation Skills
13 13 (1.10%) Marketing
14 11 (0.93%) Back Office
14 11 (0.93%) Banking
15 9 (0.76%) Advertising
16 7 (0.59%) Public Sector
17 2 (0.17%) Automotive
17 2 (0.17%) Electronics
17 2 (0.17%) Publishing
Libraries, Frameworks & Software Standards
1 8 (0.68%) LDAP
2 7 (0.59%) ADSI
3 5 (0.42%) Kafka
4 4 (0.34%) Cocoa
5 3 (0.25%) LAMP
6 2 (0.17%) .NET
6 2 (0.17%) CSS
6 2 (0.17%) HTML
6 2 (0.17%) V-Ray
7 1 (0.085%) EDI
7 1 (0.085%) RESTEasy
7 1 (0.085%) SAML
Miscellaneous
1 181 (15.38%) Driving Licence
2 84 (7.14%) Onboarding
3 40 (3.40%) Self-Motivation
4 37 (3.14%) Replication
5 27 (2.29%) EPoS
6 24 (2.04%) Enterprise Storage
7 22 (1.87%) Fat Client
7 22 (1.87%) Thin Client
8 19 (1.61%) Data Centre
8 19 (1.61%) Management Information System
9 15 (1.27%) iPad
10 13 (1.10%) Social Media
11 10 (0.85%) CCTV
12 8 (0.68%) Client/Server
12 8 (0.68%) iPhone
12 8 (0.68%) Video Conferencing
13 7 (0.59%) Public Cloud
14 6 (0.51%) Apple TV
15 5 (0.42%) Life Science
16 3 (0.25%) Wiki
Operating Systems
1 774 (65.76%) Windows
2 336 (28.55%) Windows Server
3 221 (18.78%) Windows 10
4 150 (12.74%) Linux
5 68 (5.78%) Mac OS
5 68 (5.78%) Windows Server 2016
6 54 (4.59%) Windows Server 2019
7 49 (4.16%) Windows Server 2012
8 46 (3.91%) Android
9 39 (3.31%) Apple iOS
10 25 (2.12%) Windows 7
11 22 (1.87%) Mac OS X
12 19 (1.61%) Windows Server 2008
13 13 (1.10%) Windows 8
14 11 (0.93%) Unix
15 7 (0.59%) CentOS
16 5 (0.42%) Windows Server 2003
17 4 (0.34%) Debian
18 3 (0.25%) Red Hat Enterprise Linux
18 3 (0.25%) VMS
Processes & Methodologies
1 266 (22.60%) Problem-Solving
2 246 (20.90%) Customer Service
3 240 (20.39%) ITIL
4 102 (8.67%) Asset Management
5 82 (6.97%) Mentoring
6 77 (6.54%) Computer Science
7 74 (6.29%) Cybersecurity
8 67 (5.69%) IT Asset Management
8 67 (5.69%) Network Management
9 60 (5.10%) Infrastructure Engineering
10 52 (4.42%) Service Delivery
11 45 (3.82%) Project Delivery
12 43 (3.65%) Incident Management
13 39 (3.31%) Remote Monitoring and Management
14 35 (2.97%) Agile
14 35 (2.97%) Project Planning
15 34 (2.89%) Change Management
16 33 (2.80%) Migration
17 31 (2.63%) Continuous Improvement
17 31 (2.63%) Customer Experience
Programming Languages
1 107 (9.09%) SQL
2 51 (4.33%) PowerShell
3 7 (0.59%) PHP
4 5 (0.42%) Java
4 5 (0.42%) VB
5 4 (0.34%) Python
6 3 (0.25%) Bash
7 1 (0.085%) Perl
Qualifications
1 156 (13.25%) Degree
2 148 (12.57%) Microsoft Certification
3 96 (8.16%) CCNA
3 96 (8.16%) Cisco Certification
4 87 (7.39%) MCSE
5 82 (6.97%) MCP
6 71 (6.03%) Computer Science Degree
7 69 (5.86%) CCNP
8 67 (5.69%) LPIC
9 53 (4.50%) DBS Check
10 32 (2.72%) Network+ Certification
11 20 (1.70%) Azure Certification
12 17 (1.44%) A+ Certification
13 13 (1.10%) Security Cleared
14 12 (1.02%) CompTIA Security+
15 10 (0.85%) ITIL Certification
16 9 (0.76%) SC Cleared
17 8 (0.68%) MCSA
18 7 (0.59%) ITIL Foundation Certificate
19 6 (0.51%) DV Cleared
Quality Assurance & Compliance
1 61 (5.18%) SLA
2 33 (2.80%) GDPR
3 13 (1.10%) Cyber Essentials
4 10 (0.85%) ISO/IEC 27001
5 2 (0.17%) NIST
6 1 (0.085%) Cyber Essentials PLUS
6 1 (0.085%) PCI DSS
System Software
1 534 (45.37%) Active Directory
2 164 (13.93%) Hyper-V
3 133 (11.30%) VMware Infrastructure
4 26 (2.21%) VMware ESXi
5 21 (1.78%) Virtual Desktop
6 13 (1.10%) vSphere
7 10 (0.85%) Virtual Machines
8 8 (0.68%) Docker
8 8 (0.68%) Terminal Services
9 5 (0.42%) Virtual Servers
10 4 (0.34%) Citrix Hypervisor
11 2 (0.17%) Firmware
11 2 (0.17%) pfSense
11 2 (0.17%) VMware Workstation
11 2 (0.17%) XenApp
12 1 (0.085%) Microsoft App-V
12 1 (0.085%) NFS
12 1 (0.085%) Terminal Server
12 1 (0.085%) Xen
Systems Management
1 144 (12.23%) Microsoft Intune
2 54 (4.59%) SCCM
3 13 (1.10%) Cisco CUCM
3 13 (1.10%) ServiceCenter
4 12 (1.02%) Jamf Pro
5 6 (0.51%) Kubernetes
5 6 (0.51%) Opsgenie
6 5 (0.42%) WSUS
7 4 (0.34%) Backup Exec
8 3 (0.25%) NetBackup
8 3 (0.25%) NetCrunch
9 2 (0.17%) Active Directory Federation Services
9 2 (0.17%) Grafana
9 2 (0.17%) Prometheus
9 2 (0.17%) Single Sign-On
9 2 (0.17%) vCenter Server
10 1 (0.085%) Ansible
10 1 (0.085%) Autotask
10 1 (0.085%) Failover Clustering
10 1 (0.085%) FortiGate
Vendors
1 668 (56.75%) Microsoft
2 191 (16.23%) VMware
3 143 (12.15%) Cisco
4 91 (7.73%) Citrix
5 74 (6.29%) Apple
6 71 (6.03%) Veeam
7 51 (4.33%) Sophos
8 38 (3.23%) HP
9 28 (2.38%) ConnectWise
10 27 (2.29%) Draytek
11 25 (2.12%) Google
12 23 (1.95%) Barracuda Networks
12 23 (1.95%) Meraki
13 19 (1.61%) Aruba
14 16 (1.36%) Palo Alto
15 15 (1.27%) Fortinet
15 15 (1.27%) WatchGuard
16 12 (1.02%) Dell
16 12 (1.02%) Mitel
17 10 (0.85%) ServiceNow