Period
to 19 November 2017

The median annual salary for an IT Support Engineer was £27,500 in advertised job vacancies in England during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
UK > England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 481 485 571
Rank change year-on-year +4 +86 -16
Permanent jobs requiring an IT Support Engineer 945 988 953
As % of all permanent IT jobs advertised in England 0.57% 0.55% 0.46%
As % of the Job Titles category 0.59% 0.58% 0.48%
Number of salaries quoted 873 939 873
England median annual salary £27,500 £27,500 £25,000
Median salary % change year-on-year - +10.00% -5.66%
10th Percentile £19,525 £19,000 £19,000
90th Percentile £40,000 £40,450 £38,750
UK median annual salary £27,500 £27,500 £25,000
% change year-on-year - +10.00% -5.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 159903 171823 198391
% of permanent IT jobs with a recognized job title 95.70% 96.50% 96.50%
Number of salaries quoted 129207 145031 166378
England median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,250 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

The salary distribution of IT jobs citing IT Support Engineer in England over the 6 months to 19 November 2017.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -39 261 £32,000 +10.34% 19
South East +56 251 £25,000 -9.09% 16
North of England +22 151 £26,000 +4.00% 9
South West +4 106 £23,500 -6.00% 7
East of England +46 98 £30,000 +15.38% 6
Midlands +11 83 £27,500 +14.58% 1
Yorkshire +49 75 £27,750 +2.78% 3
North West -5 74 £23,000 -8.00% 6
West Midlands -6 44 £27,500 +10.00% 1
East Midlands +32 39 £27,500 +30.95%
North East +8 2 £25,000 +13.64%
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 19 November 2017, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Support Engineer in the job title.

1 814 (86.14%) Windows
2 604 (63.92%) Active Directory
3 449 (47.51%) Microsoft
4 442 (46.77%) Windows Server
5 328 (34.71%) Office 365
6 309 (32.70%) VMware
7 292 (30.90%) MS Exchange
8 281 (29.74%) Windows Server 2008
9 278 (29.42%) Windows Server 2012
10 259 (27.41%) Windows 7
11 218 (23.07%) Microsoft Office
12 199 (21.06%) Windows 10
13 195 (20.63%) Firewall
14 191 (20.21%) VMware Infrastructure
15 184 (19.47%) Hyper-V
16 175 (18.52%) DNS
17 174 (18.41%) ITIL
18 153 (16.19%) DHCP
19 151 (15.98%) Microsoft Certification
20 149 (15.77%) Cisco
21 145 (15.34%) TCP/IP
22 131 (13.86%) LAN
23 126 (13.33%) WAN
24 121 (12.80%) Linux
24 121 (12.80%) Windows 8
25 113 (11.96%) Exchange Server 2010
26 107 (11.32%) MCSE
27 98 (10.37%) SQL
27 98 (10.37%) VPN
28 92 (9.74%) SQL Server

IT Support Engineer Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 292 (30.90%) MS Exchange
2 113 (11.96%) Exchange Server 2010
3 65 (6.88%) Exchange Server 2013
4 44 (4.66%) SharePoint
5 32 (3.39%) IIS
6 25 (2.65%) Skype for Business
7 23 (2.43%) Exchange Server 2007
8 13 (1.38%) Exchange Server 2003
9 10 (1.06%) Apache
10 7 (0.74%) Tomcat
11 6 (0.63%) JBoss
12 4 (0.42%) WordPress
13 3 (0.32%) Blackberry Enterprise Server
13 3 (0.32%) OpenStack
14 2 (0.21%) CMS
14 2 (0.21%) IBM Notes
14 2 (0.21%) nginx
15 1 (0.11%) Confluence
Applications
1 218 (23.07%) Microsoft Office
2 20 (2.12%) Microsoft Excel
3 11 (1.16%) Microsoft PowerPoint
4 3 (0.32%) SOLIDWORKS
5 2 (0.21%) AutoCAD
6 1 (0.11%) Acrobat
6 1 (0.11%) Maya
6 1 (0.11%) MS Visio
Business Applications
1 3 (0.32%) Dynamics CRM
1 3 (0.32%) Epicor Vantage
1 3 (0.32%) SAP Business One
2 2 (0.21%) Magento
2 2 (0.21%) SystmOne
2 2 (0.21%) Temenos T24
2 2 (0.21%) WebTrends
3 1 (0.11%) Dynamics NAV
3 1 (0.11%) Infor CloudSuite Industrial (formerly SyteLine)
3 1 (0.11%) Remedy ITSM
Cloud Services
1 328 (34.71%) Office 365
2 79 (8.36%) Microsoft Azure
3 21 (2.22%) Amazon AWS
4 14 (1.48%) G Suite
5 11 (1.16%) Mimecast
6 9 (0.95%) SaaS
7 7 (0.74%) Slack
8 6 (0.63%) Azure Active Directory
9 4 (0.42%) Cloud Computing
10 3 (0.32%) Amazon EC2
10 3 (0.32%) Amazon S3
10 3 (0.32%) Virtual Private Cloud
11 2 (0.21%) Adobe Creative Cloud
11 2 (0.21%) GitHub
11 2 (0.21%) Google Analytics
11 2 (0.21%) IaaS
12 1 (0.11%) Basecamp
12 1 (0.11%) CloudFront
12 1 (0.11%) Google Cloud Platform
12 1 (0.11%) SoftLayer
Communications & Networking
1 195 (20.63%) Firewall
2 175 (18.52%) DNS
3 153 (16.19%) DHCP
4 145 (15.34%) TCP/IP
5 131 (13.86%) LAN
6 126 (13.33%) WAN
7 98 (10.37%) VPN
8 72 (7.62%) SAN
9 68 (7.20%) VLAN
10 67 (7.09%) VoIP
11 48 (5.08%) Wireless
12 31 (3.28%) Wi-Fi
13 30 (3.17%) Internet
14 29 (3.07%) Skype
15 22 (2.33%) MPLS
16 16 (1.69%) Network Security
17 11 (1.16%) NAS
17 11 (1.16%) Remote Desktop
18 10 (1.06%) SMS
19 9 (0.95%) WLAN
Database & Business Intelligence
1 92 (9.74%) SQL Server
2 8 (0.85%) Crystal Reports
3 7 (0.74%) MySQL
4 5 (0.53%) Amazon RDS
4 5 (0.53%) SQL Server 2008
5 3 (0.32%) CorVu
5 3 (0.32%) Relational Database
5 3 (0.32%) SQL Server 2012
6 2 (0.21%) Endeca
6 2 (0.21%) PostgreSQL
6 2 (0.21%) RDBMS
6 2 (0.21%) SQL Server 2005
6 2 (0.21%) SQL Server 2014
7 1 (0.11%) DB2
7 1 (0.11%) Geospatial Data
7 1 (0.11%) GIS
7 1 (0.11%) Informix
7 1 (0.11%) SQL Server Reporting Services
Development Applications
1 9 (0.95%) JIRA
2 7 (0.74%) Git (software)
3 2 (0.21%) Team Foundation Server
3 2 (0.21%) TeamCity
3 2 (0.21%) Vagrant
4 1 (0.11%) AutoIt
4 1 (0.11%) Bitbucket
4 1 (0.11%) Bugzilla
4 1 (0.11%) Jenkins
4 1 (0.11%) MSI
4 1 (0.11%) Visual Studio Team System
General
1 42 (4.44%) Finance
2 36 (3.81%) Manufacturing
2 36 (3.81%) Telecoms
3 24 (2.54%) Law
4 23 (2.43%) Legal
5 17 (1.80%) Marketing
6 13 (1.38%) Advertising
7 12 (1.27%) Banking
7 12 (1.27%) Games
8 8 (0.85%) Retail
9 5 (0.53%) Electronics
10 4 (0.42%) Retail Banking
11 3 (0.32%) Pharmaceutical
12 2 (0.21%) Automotive
12 2 (0.21%) Dutch Language
12 2 (0.21%) French Language
12 2 (0.21%) German Language
12 2 (0.21%) Italian Language
12 2 (0.21%) Military
12 2 (0.21%) Publishing
Libraries, Frameworks & Software Standards
1 9 (0.95%) HTML
2 8 (0.85%) Web Services
3 7 (0.74%) CSS
4 6 (0.63%) Velocity
5 3 (0.32%) COM
5 3 (0.32%) Software Packaging
5 3 (0.32%) X-Windows
6 2 (0.21%) IBM Integration Bus
6 2 (0.21%) LAMP
6 2 (0.21%) LEMP Stack
6 2 (0.21%) Middleware
7 1 (0.11%) .NET
7 1 (0.11%) EDI
7 1 (0.11%) Flash
7 1 (0.11%) Natural Language Processing
7 1 (0.11%) Regular Expression
7 1 (0.11%) STL
Miscellaneous
1 70 (7.41%) Driving Licence
2 43 (4.55%) Analytical Skills
3 32 (3.39%) Data Centre
4 28 (2.96%) Computer Science
5 22 (2.33%) Blackberry
6 21 (2.22%) Fat Client
6 21 (2.22%) Thin Client
7 20 (2.12%) iPad
8 19 (2.01%) iPhone
9 18 (1.90%) Management Information System
10 15 (1.59%) Video Conferencing
11 12 (1.27%) Smartphone
12 10 (1.06%) Clustering
13 8 (0.85%) Cyberthreat
13 8 (0.85%) Replication
14 6 (0.63%) CCTV
14 6 (0.63%) Client/Server
14 6 (0.63%) Fintech
15 5 (0.53%) EPoS
16 4 (0.42%) Foreign Exchange (FX)
Operating Systems
1 814 (86.14%) Windows
2 442 (46.77%) Windows Server
3 281 (29.74%) Windows Server 2008
4 278 (29.42%) Windows Server 2012
5 259 (27.41%) Windows 7
6 199 (21.06%) Windows 10
7 121 (12.80%) Linux
7 121 (12.80%) Windows 8
8 57 (6.03%) Mac OS X
8 57 (6.03%) Windows XP
9 55 (5.82%) Windows Server 2003
10 31 (3.28%) Android
11 18 (1.90%) Unix
12 17 (1.80%) Apple iOS
12 17 (1.80%) Mac OS
13 12 (1.27%) CentOS
14 11 (1.16%) Red Hat Enterprise Linux
15 8 (0.85%) Ubuntu
16 4 (0.42%) Kali Linux
17 3 (0.32%) Windows 2000 Server
Processes & Methodologies
1 174 (18.41%) ITIL
2 41 (4.34%) Time Management
3 40 (4.23%) Mentoring
4 36 (3.81%) Project Management
5 33 (3.49%) Problem Management
6 30 (3.17%) Migration
7 28 (2.96%) Service Delivery
8 27 (2.86%) Incident Management
9 26 (2.75%) ERP
10 22 (2.33%) Disaster Recovery
10 22 (2.33%) Kalman Filter
10 22 (2.33%) Mobile Device Management
11 21 (2.22%) Service Management
12 20 (2.12%) Change Management
13 19 (2.01%) Proactive Monitoring
14 16 (1.69%) CRM
14 16 (1.69%) DevOps
15 15 (1.59%) ITIL V3
16 14 (1.48%) Agile Software Development
16 14 (1.48%) Change Control
Programming Languages
1 98 (10.37%) SQL
2 34 (3.60%) PowerShell
3 15 (1.59%) C#
4 11 (1.16%) C
5 10 (1.06%) Shell Script
6 9 (0.95%) T-SQL
7 7 (0.74%) Java
7 7 (0.74%) VBScript
8 5 (0.53%) JavaScript
8 5 (0.53%) PHP
9 4 (0.42%) Bash Shell
10 3 (0.32%) C++
10 3 (0.32%) Python
11 2 (0.21%) VBA
12 1 (0.11%) PL/SQL
12 1 (0.11%) RPG
12 1 (0.11%) VB
Qualifications
1 151 (15.98%) Microsoft Certification
2 107 (11.32%) MCSE
3 85 (8.99%) Degree
4 80 (8.47%) Cisco Certification
5 79 (8.36%) MCSA
6 65 (6.88%) CCNA
7 44 (4.66%) MCP
8 30 (3.17%) Security Cleared
9 23 (2.43%) A+ Certification
9 23 (2.43%) MCITP
10 19 (2.01%) CCNP
10 19 (2.01%) Master's Degree
11 17 (1.80%) SC Cleared
12 16 (1.69%) Computer Science Degree
13 14 (1.48%) DBS Check
14 10 (1.06%) VMware Certified Professional (VCP)
15 9 (0.95%) HND
15 9 (0.95%) ITIL Certification
16 8 (0.85%) BPSS Clearance
16 8 (0.85%) GNVQ
Quality Assurance & Compliance
1 87 (9.21%) SLA
2 12 (1.27%) ISO/IEC 27001
3 4 (0.42%) ISO 9001
4 3 (0.32%) PCI DSS
5 1 (0.11%) COBIT
System Software
1 604 (63.92%) Active Directory
2 191 (20.21%) VMware Infrastructure
3 184 (19.47%) Hyper-V
4 43 (4.55%) vSphere
5 25 (2.65%) XenApp
6 20 (2.12%) Virtual Servers
7 18 (1.90%) Terminal Services
8 17 (1.80%) VirtualBox
9 14 (1.48%) VMware ESXi
10 10 (1.06%) XenDesktop
11 8 (0.85%) Microsoft Virtual Server
11 8 (0.85%) Virtual Desktop
12 7 (0.74%) Virtual Machines
12 7 (0.74%) VMware Workstation
13 6 (0.63%) Terminal Server
14 5 (0.53%) OpenSIPS
15 4 (0.42%) VMware Server
16 3 (0.32%) Docker
17 2 (0.21%) iptables
17 2 (0.21%) Xen
Systems Management
1 77 (8.15%) SCCM
2 23 (2.43%) Backup Exec
3 11 (1.16%) SCOM
4 7 (0.74%) Cisco CUCM
4 7 (0.74%) Microsoft Clustering
4 7 (0.74%) WSUS
5 5 (0.53%) Nagios
5 5 (0.53%) Systems Management Server (SMS)
6 4 (0.42%) cPanel
6 4 (0.42%) Norton AntiVirus
7 3 (0.32%) AirWatch
7 3 (0.32%) Plesk
7 3 (0.32%) SCVMM
8 2 (0.21%) Ansible
8 2 (0.21%) Jamf Pro
8 2 (0.21%) Kubernetes
8 2 (0.21%) Opscode Chef
8 2 (0.21%) Packer
8 2 (0.21%) Puppet
8 2 (0.21%) Symantec Endpoint Protection
Vendors
1 449 (47.51%) Microsoft
2 309 (32.70%) VMware
3 149 (15.77%) Cisco
4 84 (8.89%) Citrix
5 58 (6.14%) Apple
6 44 (4.66%) HP
7 43 (4.55%) Veeam
8 33 (3.49%) Dell
9 24 (2.54%) Intel
10 20 (2.12%) EqualLogic
11 19 (2.01%) Avaya
11 19 (2.01%) Google
12 13 (1.38%) Juniper
12 13 (1.38%) Red Hat
12 13 (1.38%) Symantec
13 11 (1.16%) Meraki
13 11 (1.16%) Oracle
14 10 (1.06%) WatchGuard
15 9 (0.95%) SonicWALL
16 8 (0.85%) LogRhythm