IT Support Engineer Job Trends in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £32,500 per year, according to job vacancies posted during the 6 months leading to 10 April 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
10 Apr 2026
Same period 2025 Same period 2024
Rank 136 256 226
Rank change year-on-year +120 -30 +149
Permanent jobs requiring an IT Support Engineer 1,118 453 1,042
As % of all permanent jobs in England 1.51% 1.24% 1.30%
As % of the Job Titles category 1.63% 1.38% 1.38%
Number of salaries quoted 984 246 966
10th Percentile £26,000 £24,480 £23,000
25th Percentile £28,091 £26,063 £25,750
Median annual salary (50th Percentile) £32,500 £30,500 £30,000
Median % change year-on-year +6.56% +1.67% -6.25%
75th Percentile £38,125 £36,750 £37,250
90th Percentile £42,500 £43,750 £43,750
UK median annual salary £32,500 £30,000 £30,000
% change year-on-year +8.33% - -6.25%

All Permanent IT Job Roles
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 68,398 32,714 75,749
% of permanent jobs with a recognized job title 92.39% 89.52% 94.39%
Number of salaries quoted 45,036 21,221 58,864
10th Percentile £30,000 £31,250 £28,500
25th Percentile £40,000 £42,500 £38,500
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -8.71%
75th Percentile £75,000 £80,000 £72,500
90th Percentile £95,000 £100,000 £91,250
UK median annual salary £55,000 £60,000 £54,000
% change year-on-year -8.33% +11.11% -10.00%

IT Support Engineer
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support Engineer' in the job title relative to all permanent IT jobs advertised in England.

IT Support Engineer job vacancy trend in England

IT Support Engineer
Salary Trend in England

Salary distribution trend for IT Support Engineer job vacancies in England.

Salary distribution trend for IT Support Engineer job vacancies in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 10 April 2026.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 10 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +90 296 £32,500 -2.99% 38
North of England +70 247 £30,000 - 19
Midlands -32 191 £32,000 +16.36% 18
East of England +46 148 £30,000 +33.33% 15
London +54 139 £36,750 +5.00% 10
North West +69 130 £30,000 - 13
Yorkshire +19 108 £32,500 +11.11% 6
East Midlands -15 104 £30,000 +6.19% 10
South West +28 97 £32,500 - 21
West Midlands -41 87 £32,500 +21.50% 8
North East -26 9 £30,000 -16.67% 2
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-Occurring Skills & Capabilities in England

For the 6 months to 10 April 2026, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 544 (48.66%) Microsoft
2 540 (48.30%) Microsoft 365
3 538 (48.12%) Windows
4 426 (38.10%) Active Directory
5 324 (28.98%) Problem-Solving
6 300 (26.83%) Azure
7 279 (24.96%) Windows Server
8 246 (22.00%) Customer Service
9 194 (17.35%) Entra ID
10 188 (16.82%) Firewall
11 162 (14.49%) Microsoft Intune
12 159 (14.22%) Windows 10
13 154 (13.77%) DNS
14 138 (12.34%) DHCP
15 134 (11.99%) ITIL
16 133 (11.90%) Microsoft Exchange
17 132 (11.81%) SharePoint
18 122 (10.91%) VPN
19 112 (10.02%) Microsoft Office
20 104 (9.30%) LAN
21 98 (8.77%) Hyper-V
21 98 (8.77%) WAN
22 96 (8.59%) VMware
23 95 (8.50%) Cybersecurity
24 84 (7.51%) Google
25 81 (7.25%) TCP/IP
26 80 (7.16%) Wi-Fi
27 79 (7.07%) Mac OS
27 79 (7.07%) Mentoring
28 76 (6.80%) Google Workspace

IT Support Engineer Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 133 (11.90%) Microsoft Exchange
2 132 (11.81%) SharePoint
3 15 (1.34%) Confluence
4 9 (0.81%) Exchange Server 2007
4 9 (0.81%) Exchange Server 2010
4 9 (0.81%) Exchange Server 2013
5 8 (0.72%) IIS
Applications
1 112 (10.02%) Microsoft Office
2 25 (2.24%) Microsoft Excel
3 8 (0.72%) Microsoft PowerPoint
4 2 (0.18%) AutoCAD
5 1 (0.089%) Acrobat
5 1 (0.089%) Photoshop
Business Applications
1 6 (0.54%) NetSuite
2 5 (0.45%) Dynamics CRM
2 5 (0.45%) Dynamics NAV
3 1 (0.089%) Shopify
Cloud Services
1 540 (48.30%) Microsoft 365
2 300 (26.83%) Azure
3 194 (17.35%) Entra ID
4 76 (6.80%) Google Workspace
5 53 (4.74%) AWS
6 42 (3.76%) OneDrive
7 34 (3.04%) SaaS
8 13 (1.16%) GCP
8 13 (1.16%) Power Platform
9 11 (0.98%) Azure DevOps
10 9 (0.81%) Power Automate
11 8 (0.72%) Azure Sentinel
11 8 (0.72%) Mimecast
12 5 (0.45%) Intacct
12 5 (0.45%) Microsoft Copilot
12 5 (0.45%) PaaS
13 4 (0.36%) IaaS
13 4 (0.36%) PowerApps
14 3 (0.27%) Amazon CloudWatch
14 3 (0.27%) Datadog
Communications & Networking
1 188 (16.82%) Firewall
2 154 (13.77%) DNS
3 138 (12.34%) DHCP
4 122 (10.91%) VPN
5 104 (9.30%) LAN
6 98 (8.77%) WAN
7 81 (7.25%) TCP/IP
8 80 (7.16%) Wi-Fi
9 58 (5.19%) VoIP
10 52 (4.65%) VLAN
11 33 (2.95%) Wireless
12 15 (1.34%) SD-WAN
13 11 (0.98%) Remote Desktop
14 9 (0.81%) IP Telephony
14 9 (0.81%) Network Security
15 8 (0.72%) WLAN
16 5 (0.45%) TETRA
17 4 (0.36%) NAS
17 4 (0.36%) SAN
17 4 (0.36%) VPLS
Database & Business Intelligence
1 14 (1.25%) SQL Server
2 13 (1.16%) Power BI
3 6 (0.54%) Amazon RDS
3 6 (0.54%) SQL Server Reporting Services
4 3 (0.27%) Relational Database
5 2 (0.18%) PostgreSQL
6 1 (0.089%) MySQL
Development Applications
1 36 (3.22%) JIRA
2 4 (0.36%) GitLab
General
1 312 (27.91%) Social Skills
2 70 (6.26%) Organisational Skills
3 43 (3.85%) Finance
4 40 (3.58%) Law
5 39 (3.49%) Multimedia
6 35 (3.13%) Manufacturing
7 32 (2.86%) Analytical Skills
7 32 (2.86%) Retail
8 29 (2.59%) Telecoms
9 28 (2.50%) Legal
10 14 (1.25%) Inclusion and Diversity
11 13 (1.16%) Advertising
12 10 (0.89%) Public Sector
13 8 (0.72%) Games
14 7 (0.63%) Electronics
15 6 (0.54%) Automotive
15 6 (0.54%) Documentation Skills
16 5 (0.45%) Social Housing
17 4 (0.36%) Dutch Language
17 4 (0.36%) Financial Institution
Libraries, Frameworks & Software Standards
1 6 (0.54%) .NET
1 6 (0.54%) .NET Framework
1 6 (0.54%) Entity Framework
1 6 (0.54%) WinForms
2 4 (0.36%) ASP.NET
2 4 (0.36%) OpenTelemetry
3 2 (0.18%) CSS
3 2 (0.18%) HTML
4 1 (0.089%) JSON
4 1 (0.089%) Software Packaging
4 1 (0.089%) Web Services
Miscellaneous
1 192 (17.17%) Driving Licence
2 49 (4.38%) Onboarding
3 37 (3.31%) Self-Motivation
4 25 (2.24%) CCTV
5 13 (1.16%) Analytical Mindset
6 10 (0.89%) iPhone
7 8 (0.72%) Fat Client
7 8 (0.72%) Security Posture
7 8 (0.72%) Thin Client
8 6 (0.54%) FMCG
9 5 (0.45%) Mobile App
9 5 (0.45%) Reinsurance
9 5 (0.45%) Robotics
9 5 (0.45%) Social Media
10 4 (0.36%) iPad
10 4 (0.36%) Life Science
10 4 (0.36%) NHS
10 4 (0.36%) PKI
10 4 (0.36%) Smartphone
10 4 (0.36%) Solar Panel
Operating Systems
1 538 (48.12%) Windows
2 279 (24.96%) Windows Server
3 159 (14.22%) Windows 10
4 79 (7.07%) Mac OS
5 53 (4.74%) Windows Server 2019
6 50 (4.47%) Linux
7 49 (4.38%) Windows Server 2016
8 28 (2.50%) Apple iOS
9 26 (2.33%) Windows Server 2012
10 25 (2.24%) Android
11 15 (1.34%) Windows 7
12 14 (1.25%) Mac OS X
13 10 (0.89%) Windows 8
14 4 (0.36%) Windows Server 2008
15 2 (0.18%) Debian
15 2 (0.18%) Ubuntu
16 1 (0.089%) Red Hat Enterprise Linux
16 1 (0.089%) Solaris
16 1 (0.089%) Unix
16 1 (0.089%) VMS
Processes & Methodologies
1 324 (28.98%) Problem-Solving
2 246 (22.00%) Customer Service
3 134 (11.99%) ITIL
4 95 (8.50%) Cybersecurity
5 79 (7.07%) Mentoring
6 62 (5.55%) ITSM
7 56 (5.01%) Service Delivery
8 50 (4.47%) Remote Monitoring and Management
9 47 (4.20%) Infrastructure Engineering
10 46 (4.11%) Process Improvement
11 43 (3.85%) Asset Management
12 41 (3.67%) Continuous Improvement
13 39 (3.49%) Disaster Recovery
14 34 (3.04%) Incident Management
14 34 (3.04%) Service Management
15 33 (2.95%) Project Delivery
15 33 (2.95%) Time Management
16 28 (2.50%) Root Cause Analysis
17 26 (2.33%) Business Continuity
17 26 (2.33%) ERP
Programming Languages
1 55 (4.92%) PowerShell
2 39 (3.49%) SQL
3 8 (0.72%) Python
4 7 (0.63%) C#
5 6 (0.54%) T-SQL
6 5 (0.45%) VB
7 4 (0.36%) PL/SQL
7 4 (0.36%) R
7 4 (0.36%) VBScript
8 2 (0.18%) Google Apps Script
8 2 (0.18%) PHP
9 1 (0.089%) Bash
9 1 (0.089%) JavaScript
9 1 (0.089%) VBA
Qualifications
1 66 (5.90%) Microsoft Certification
2 60 (5.37%) Degree
3 49 (4.38%) DBS Check
4 40 (3.58%) Security Cleared
5 29 (2.59%) A+ Certification
6 19 (1.70%) CCNA
6 19 (1.70%) Cisco Certification
7 17 (1.52%) SC Cleared
8 14 (1.25%) Computer Science Degree
9 13 (1.16%) DV Cleared
9 13 (1.16%) Microsoft Certified Professional
9 13 (1.16%) Network+ Certification
10 9 (0.81%) CompTIA Security+
11 8 (0.72%) Azure Certification
11 8 (0.72%) MCSA
12 6 (0.54%) MCITP
12 6 (0.54%) MCSE
13 5 (0.45%) BPSS Clearance
13 5 (0.45%) CCNP
13 5 (0.45%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 74 (6.62%) SLA
2 46 (4.11%) Cyber Essentials
3 30 (2.68%) ISO/IEC 27001
4 12 (1.07%) Cyber Essentials PLUS
5 9 (0.81%) GDPR
6 5 (0.45%) NIST
7 4 (0.36%) QA
8 3 (0.27%) Accessibility
9 1 (0.089%) ISO 22301
9 1 (0.089%) PCI DSS
System Software
1 426 (38.10%) Active Directory
2 98 (8.77%) Hyper-V
3 67 (5.99%) VMware Infrastructure
4 15 (1.34%) Virtual Desktop
5 11 (0.98%) VMware Workstation
6 8 (0.72%) VMware ESXi
7 6 (0.54%) Docker
8 5 (0.45%) vSphere
9 4 (0.36%) Virtual Machines
9 4 (0.36%) VMware NSX
10 3 (0.27%) Firmware
10 3 (0.27%) Terminal Services
11 2 (0.18%) BitLocker
12 1 (0.089%) XenDesktop
Systems Management
1 162 (14.49%) Microsoft Intune
2 23 (2.06%) SCCM
3 22 (1.97%) Active Directory Federation Services
4 19 (1.70%) Autotask
5 13 (1.16%) Jamf Pro
6 10 (0.89%) WSUS
7 5 (0.45%) Ansible
8 4 (0.36%) FortiGate
9 3 (0.27%) Single Sign-On
10 2 (0.18%) SmoothWall
11 1 (0.089%) Podman
Vendors
1 544 (48.66%) Microsoft
2 96 (8.59%) VMware
3 84 (7.51%) Google
4 44 (3.94%) Fortinet
5 43 (3.85%) Apple
6 39 (3.49%) Fujitsu
6 39 (3.49%) Virgin Media
7 21 (1.88%) Veeam
8 19 (1.70%) Cisco
9 18 (1.61%) Meraki
10 14 (1.25%) HP
10 14 (1.25%) ServiceNow
11 13 (1.16%) Sage
12 11 (0.98%) Datto
12 11 (0.98%) Ubiquiti
13 10 (0.89%) Citrix
13 10 (0.89%) ConnectWise
13 10 (0.89%) Dell
13 10 (0.89%) ESET
14 9 (0.81%) Sophos