Period
to 23 November 2017

The median annual salary for an IT Support Engineer was £30,000 in advertised job vacancies in Hertfordshire during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
East of England > Hertfordshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 173 195 217
Rank change year-on-year +22 +22 -32
Permanent jobs requiring an IT Support Engineer 45 19 27
As % of all permanent IT jobs advertised in Hertfordshire 1.02% 0.42% 0.50%
As % of the Job Titles category 1.06% 0.44% 0.52%
Number of salaries quoted 45 18 26
Hertfordshire median annual salary £30,000 £26,500 £27,500
Median salary % change year-on-year +13.21% -3.64% -3.51%
10th Percentile £23,000 £19,100 £19,875
90th Percentile £40,000 £40,175 £57,500
East of England median annual salary £30,000 £26,000 £26,000
% change year-on-year +15.38% - -5.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hertfordshire
Permanent vacancies in Hertfordshire with a recognized job title 4259 4342 5202
% of permanent IT jobs with a recognized job title 96.71% 97.03% 96.76%
Number of salaries quoted 3613 3627 4284
Hertfordshire median annual salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.56% -
10th Percentile £25,500 £25,500 £25,788
90th Percentile £70,000 £71,250 £70,000
East of England median annual salary £45,000 £45,000 £43,750
% change year-on-year - +2.86% +2.94%

IT Support Engineer
Job Vacancy Trend in Hertfordshire

Job postings that featured IT Support Engineer in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for IT Support Engineer in Hertfordshire

IT Support Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Engineer in Hertfordshire.

Salary trend for IT Support Engineer in Hertfordshire

IT Support Engineer
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing IT Support Engineer in Hertfordshire over the 6 months to 23 November 2017.

Salary histogram for IT Support Engineer in Hertfordshire

IT Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the Hertfordshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +2 9 £33,500 +26.42%
Watford +5 8 £40,000 +63.27%
Hemel Hempstead +4 5 £21,500 -42.67%
St Albans - 4 £27,500 -
Harpenden +11 2 £22,750 +16.67%
Stevenage -3 1 £28,000 -35.63%
Berkhamsted - 1 £37,500 -
Rickmansworth - 1 £36,500 -
IT Support Engineer
East of England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 23 November 2017, IT Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring IT Support Engineer in the job title.

1 41 (91.11%) Windows
2 27 (60.00%) Active Directory
3 25 (55.56%) Microsoft
4 18 (40.00%) Windows Server
5 17 (37.78%) MS Exchange
6 16 (35.56%) Microsoft Office
7 13 (28.89%) Windows 10
8 12 (26.67%) DHCP
8 12 (26.67%) TCP/IP
8 12 (26.67%) Firewall
8 12 (26.67%) VMware
8 12 (26.67%) Office 365
9 11 (24.44%) DNS
10 9 (20.00%) SLA
10 9 (20.00%) SAN
10 9 (20.00%) Linux
10 9 (20.00%) Hyper-V
11 8 (17.78%) Windows Server 2008
11 8 (17.78%) SQL Server
11 8 (17.78%) Cisco
12 7 (15.56%) Disaster Recovery
12 7 (15.56%) Windows Server 2012
12 7 (15.56%) VMware Infrastructure
13 6 (13.33%) VLAN
13 6 (13.33%) VPN
13 6 (13.33%) HP
13 6 (13.33%) VoIP
14 5 (11.11%) LAN
14 5 (11.11%) Avaya
14 5 (11.11%) Mac OS X

IT Support Engineer Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (37.78%) MS Exchange
2 2 (4.44%) Exchange Server 2010
2 2 (4.44%) SharePoint
2 2 (4.44%) Skype for Business
Applications
1 16 (35.56%) Microsoft Office
Business Applications
1 2 (4.44%) SystmOne
Cloud Services
1 12 (26.67%) Office 365
2 3 (6.67%) Microsoft Azure
3 2 (4.44%) Mimecast
4 1 (2.22%) IaaS
4 1 (2.22%) SaaS
Communications & Networking
1 12 (26.67%) DHCP
1 12 (26.67%) Firewall
1 12 (26.67%) TCP/IP
2 11 (24.44%) DNS
3 9 (20.00%) SAN
4 6 (13.33%) VLAN
4 6 (13.33%) VoIP
4 6 (13.33%) VPN
5 5 (11.11%) LAN
6 3 (6.67%) ADSL
6 3 (6.67%) NAS
6 3 (6.67%) Structured Cabling
7 2 (4.44%) MPLS
7 2 (4.44%) Unified Communications
7 2 (4.44%) WAN
8 1 (2.22%) Skype
Database & Business Intelligence
1 8 (17.78%) SQL Server
2 2 (4.44%) Amazon RDS
General
1 4 (8.89%) Telecoms
2 3 (6.67%) Law
3 2 (4.44%) Advertising
Libraries, Frameworks & Software Standards
1 1 (2.22%) COM
Miscellaneous
1 4 (8.89%) Driving Licence
2 3 (6.67%) Analytical Skills
2 3 (6.67%) Computer Science
2 3 (6.67%) NHS
3 1 (2.22%) FMCG
3 1 (2.22%) HP Storage
3 1 (2.22%) iPad
Operating Systems
1 41 (91.11%) Windows
2 18 (40.00%) Windows Server
3 13 (28.89%) Windows 10
4 9 (20.00%) Linux
5 8 (17.78%) Windows Server 2008
6 7 (15.56%) Windows Server 2012
7 5 (11.11%) Mac OS X
7 5 (11.11%) Windows 7
8 4 (8.89%) Windows XP
9 3 (6.67%) CentOS
9 3 (6.67%) Kali Linux
10 2 (4.44%) Windows 8
11 1 (2.22%) Windows Server 2003
Processes & Methodologies
1 7 (15.56%) Disaster Recovery
2 5 (11.11%) Kalman Filter
2 5 (11.11%) Web Filtering
3 4 (8.89%) ITIL
4 3 (6.67%) Cybersecurity
4 3 (6.67%) Ethical Hacking
4 3 (6.67%) Mentoring
4 3 (6.67%) Migration
4 3 (6.67%) Mobile Device Management
4 3 (6.67%) Multi-Factor Authentication
4 3 (6.67%) Open Source
4 3 (6.67%) OSINT
4 3 (6.67%) Server Building
4 3 (6.67%) Two-Factor Authentication
5 2 (4.44%) Business Continuity
5 2 (4.44%) Data Analysis
6 1 (2.22%) ERP
6 1 (2.22%) Time Management
Programming Languages
1 1 (2.22%) C
1 1 (2.22%) SQL
Qualifications
1 4 (8.89%) CCNA
1 4 (8.89%) Cisco Certification
1 4 (8.89%) MCSE
1 4 (8.89%) Microsoft Certification
2 3 (6.67%) CCNP
2 3 (6.67%) MCSA
3 1 (2.22%) Degree
Quality Assurance & Compliance
1 9 (20.00%) SLA
2 1 (2.22%) ISO/IEC 27001
System Software
1 27 (60.00%) Active Directory
2 9 (20.00%) Hyper-V
3 7 (15.56%) VMware Infrastructure
4 2 (4.44%) VMware ESXi
5 1 (2.22%) vSphere
5 1 (2.22%) XenApp
Systems Management
1 4 (8.89%) Backup Exec
2 3 (6.67%) cPanel
2 3 (6.67%) Plesk
3 1 (2.22%) Nagios
Vendors
1 25 (55.56%) Microsoft
2 12 (26.67%) VMware
3 8 (17.78%) Cisco
4 6 (13.33%) HP
5 5 (11.11%) Avaya
6 4 (8.89%) Citrix
7 3 (6.67%) Apple
7 3 (6.67%) Dell
7 3 (6.67%) Facebook
7 3 (6.67%) Red Hat
7 3 (6.67%) SAP
7 3 (6.67%) WatchGuard
8 2 (4.44%) NetApp
8 2 (4.44%) Veeam
9 1 (2.22%) Juniper
9 1 (2.22%) Webroot