Period
to 20 November 2018

The median annual salary for a Support Engineer was £33,000 in advertised job vacancies in Edinburgh during the 6 months to 20 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Scotland > Edinburgh
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 119 127 100
Rank change year-on-year +8 -27 +35
Permanent jobs requiring a Support Engineer 28 22 40
As % of all permanent IT jobs advertised in Edinburgh 1.10% 0.81% 1.75%
As % of the Job Titles category 1.16% 0.84% 1.82%
Number of salaries quoted 13 16 33
Edinburgh median annual salary £33,000 £25,250 £40,000
Median salary % change year-on-year +30.69% -36.88% +86.05%
10th Percentile £24,050 £19,250 £28,000
90th Percentile £41,600 £41,250 £50,750
Scotland median annual salary £27,500 £24,250 £35,000
% change year-on-year +13.40% -30.71% +30.84%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Edinburgh
Permanent vacancies in Edinburgh with a recognized job title 2,404 2,609 2,196
% of permanent IT jobs with a recognized job title 94.27% 96.38% 96.06%
Number of salaries quoted 1,470 1,591 1,430
Edinburgh median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +5.88%
10th Percentile £28,250 £27,000 £28,000
90th Percentile £75,000 £65,000 £69,325
Scotland median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -

Support Engineer
Job Vacancy Trend in Edinburgh

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Support Engineer in Edinburgh

Support Engineer
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Edinburgh.

Salary trend for Support Engineer in Edinburgh

Support Engineer
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Support Engineer in Edinburgh over the 6 months to 20 November 2018.

Salary histogram for Support Engineer in Edinburgh

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Edinburgh

For the 6 months to 20 November 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Support Engineer in the job title.

1 20 (71.43%) Microsoft
2 16 (57.14%) Active Directory
3 12 (42.86%) Windows
4 11 (39.29%) VMware
5 10 (35.71%) Windows Server
6 9 (32.14%) Firewall
6 9 (32.14%) Linux
6 9 (32.14%) Office 365
7 7 (25.00%) Finance
7 7 (25.00%) ITIL
7 7 (25.00%) DNS
7 7 (25.00%) Degree
8 6 (21.43%) Computer Science
8 6 (21.43%) Windows Server 2008
8 6 (21.43%) Hyper-V
8 6 (21.43%) Windows 7
8 6 (21.43%) Microsoft Azure
8 6 (21.43%) SQL
9 5 (17.86%) Microsoft Office
9 5 (17.86%) HTTP
9 5 (17.86%) TCP/IP
9 5 (17.86%) Amazon AWS
9 5 (17.86%) Wireshark
9 5 (17.86%) Windows 10
9 5 (17.86%) SaaS
9 5 (17.86%) Windows Server 2012
9 5 (17.86%) Threat Detection
10 4 (14.29%) Computer Science Degree
10 4 (14.29%) Creative Thinking
10 4 (14.29%) Problem-Solving

Support Engineer Skill Set
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) MS Exchange
1 4 (14.29%) nginx
2 1 (3.57%) BizTalk Server
2 1 (3.57%) JBoss
2 1 (3.57%) WebLogic
2 1 (3.57%) WebSphere
2 1 (3.57%) WildFly
Applications
1 5 (17.86%) Microsoft Office
Business Applications
1 1 (3.57%) Dynamics CRM
Cloud Services
1 9 (32.14%) Office 365
2 6 (21.43%) Microsoft Azure
3 5 (17.86%) Amazon AWS
3 5 (17.86%) SaaS
4 4 (14.29%) Akamai
4 4 (14.29%) IaaS
Communications & Networking
1 9 (32.14%) Firewall
2 7 (25.00%) DNS
3 5 (17.86%) HTTP
3 5 (17.86%) TCP/IP
3 5 (17.86%) Wireshark
4 4 (14.29%) Kerberos
4 4 (14.29%) LAN
4 4 (14.29%) Remote Desktop
4 4 (14.29%) Reverse Proxy
4 4 (14.29%) WAN
5 3 (10.71%) SAN
6 2 (7.14%) VPN
7 1 (3.57%) DHCP
7 1 (3.57%) Internet
7 1 (3.57%) SSL
7 1 (3.57%) VLAN
Database & Business Intelligence
1 4 (14.29%) SQL Server
2 1 (3.57%) GIS
Development Applications
1 4 (14.29%) Fiddler
2 1 (3.57%) Hudson
General
1 7 (25.00%) Finance
2 2 (7.14%) Telecoms
3 1 (3.57%) Advertising
3 1 (3.57%) Arabic Language
3 1 (3.57%) Military
Libraries, Frameworks & Software Standards
1 4 (14.29%) OAuth
1 4 (14.29%) OAuth2
1 4 (14.29%) OpenID
1 4 (14.29%) SAML
2 3 (10.71%) .NET
3 1 (3.57%) J2EE
Miscellaneous
1 6 (21.43%) Computer Science
2 4 (14.29%) Data Centre
2 4 (14.29%) Enterprise Cloud
3 3 (10.71%) Fintech
4 2 (7.14%) Smartphone
5 1 (3.57%) Blackberry
5 1 (3.57%) Driving Licence
5 1 (3.57%) Linux Command Line
Operating Systems
1 12 (42.86%) Windows
2 10 (35.71%) Windows Server
3 9 (32.14%) Linux
4 6 (21.43%) Windows 7
4 6 (21.43%) Windows Server 2008
5 5 (17.86%) Windows 10
5 5 (17.86%) Windows Server 2012
6 1 (3.57%) Mac OS X
6 1 (3.57%) Unix
Processes & Methodologies
1 7 (25.00%) ITIL
2 5 (17.86%) Threat Detection
3 4 (14.29%) Creative Thinking
3 4 (14.29%) Problem-Solving
4 2 (7.14%) Configuration Management
4 2 (7.14%) Information Security
5 1 (3.57%) Agile Software Development
5 1 (3.57%) CRM
5 1 (3.57%) Deployment Automation
5 1 (3.57%) Digital Transformation Programme
5 1 (3.57%) Incident Management
5 1 (3.57%) Load Balancing
5 1 (3.57%) Problem Management
5 1 (3.57%) Service Management
5 1 (3.57%) Software Deployment
5 1 (3.57%) Stakeholder Management
5 1 (3.57%) Task Automation
Programming Languages
1 6 (21.43%) SQL
2 3 (10.71%) VBA
3 2 (7.14%) PowerShell
4 1 (3.57%) Perl
4 1 (3.57%) Python
4 1 (3.57%) Shell Script
Qualifications
1 7 (25.00%) Degree
2 4 (14.29%) Computer Science Degree
3 3 (10.71%) Microsoft Certification
4 2 (7.14%) MCP
5 1 (3.57%) CCNA
5 1 (3.57%) Cisco Certification
5 1 (3.57%) ITIL Certification
5 1 (3.57%) MCITP
5 1 (3.57%) MCSA
5 1 (3.57%) MCSE
Quality Assurance & Compliance
1 4 (14.29%) SLA
2 1 (3.57%) ISO/IEC 20000
System Software
1 16 (57.14%) Active Directory
2 6 (21.43%) Hyper-V
3 2 (7.14%) VMware Infrastructure
Systems Management
1 4 (14.29%) Kibana
2 3 (10.71%) SCCM
3 2 (7.14%) Microsoft Intune
3 2 (7.14%) WSUS
Vendors
1 20 (71.43%) Microsoft
2 11 (39.29%) VMware
3 3 (10.71%) Citrix
4 2 (7.14%) Avaya
5 1 (3.57%) Cisco
5 1 (3.57%) F5
5 1 (3.57%) Fiserv
5 1 (3.57%) Oracle