Period
to 21 November 2019

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in Edinburgh during the 6 months to 21 November 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
Scotland > Edinburgh
6 months to
21 Nov 2019
Same period 2018 Same period 2017
Rank 99 128 136
Rank change year-on-year +29 +8 -37
Permanent jobs requiring a Support Engineer 38 28 23
As % of all permanent IT jobs advertised in Edinburgh 1.74% 1.10% 0.85%
As % of the Job Titles category 1.84% 1.16% 0.88%
Number of salaries quoted 30 13 16
Edinburgh median annual salary £30,000 £33,000 £25,250
Median salary % change year-on-year -9.09% +30.69% -36.88%
10th Percentile £25,000 £24,050 £19,250
90th Percentile £35,000 £41,600 £41,250
Scotland median annual salary £30,000 £27,500 £24,250
% change year-on-year +9.09% +13.40% -30.71%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Edinburgh
Permanent vacancies in Edinburgh with a recognized job title 2,064 2,405 2,616
% of permanent IT jobs with a recognized job title 94.72% 94.39% 96.39%
Number of salaries quoted 1,156 1,469 1,595
Edinburgh median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -5.56%
10th Percentile £27,500 £28,250 £27,000
90th Percentile £75,000 £75,000 £65,000
Scotland median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

Support Engineer
Job Vacancy Trend in Edinburgh

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Support Engineer in Edinburgh

Support Engineer
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Edinburgh.

Salary trend for Support Engineer in Edinburgh

Support Engineer
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Support Engineer in Edinburgh over the 6 months to 21 November 2019.

Salary histogram for Support Engineer in Edinburgh

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Edinburgh

For the 6 months to 21 November 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Support Engineer in the job title.

1 24 (63.16%) Microsoft
1 24 (63.16%) Office 365
2 22 (57.89%) Active Directory
3 18 (47.37%) SLA
4 17 (44.74%) ITIL
4 17 (44.74%) Windows
5 13 (34.21%) Skype
5 13 (34.21%) DNS
6 12 (31.58%) C
6 12 (31.58%) Skype for Business
6 12 (31.58%) Exchange Server 2013
7 9 (23.68%) Microsoft Office
7 9 (23.68%) Windows 10
8 8 (21.05%) Apple
9 7 (18.42%) Azure
9 7 (18.42%) SCCM
10 6 (15.79%) Windows 7
10 6 (15.79%) Cisco
10 6 (15.79%) TCP/IP
11 5 (13.16%) Linux
11 5 (13.16%) Windows Server
12 4 (10.53%) LAN
12 4 (10.53%) WAN
12 4 (10.53%) VPN
13 3 (7.89%) Dell
13 3 (7.89%) MPLS
13 3 (7.89%) MSI
13 3 (7.89%) SAN
13 3 (7.89%) SharePoint
13 3 (7.89%) Incident Management

Support Engineer Skill Set
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (31.58%) Exchange Server 2013
1 12 (31.58%) Skype for Business
2 3 (7.89%) SharePoint
3 1 (2.63%) MS Exchange
Applications
1 9 (23.68%) Microsoft Office
Cloud Services
1 24 (63.16%) Office 365
2 7 (18.42%) Azure
3 1 (2.63%) Azure Stack
3 1 (2.63%) GCP
3 1 (2.63%) IBM Cloud
Communications & Networking
1 13 (34.21%) DNS
1 13 (34.21%) Skype
2 6 (15.79%) TCP/IP
3 4 (10.53%) LAN
3 4 (10.53%) VPN
3 4 (10.53%) WAN
4 3 (7.89%) Cisco IOS
4 3 (7.89%) MPLS
4 3 (7.89%) NAS
4 3 (7.89%) SAN
4 3 (7.89%) Wi-Fi
5 2 (5.26%) Firewall
6 1 (2.63%) DHCP
6 1 (2.63%) VLAN
6 1 (2.63%) VoIP
Database & Business Intelligence
1 2 (5.26%) SQL Server
2 1 (2.63%) SQL Server 2012
Development Applications
1 3 (7.89%) MSI
General
1 3 (7.89%) German Language
2 2 (5.26%) Military
2 2 (5.26%) Retail
3 1 (2.63%) Banking
Miscellaneous
1 2 (5.26%) Linux Command Line
2 1 (2.63%) CCTV
2 1 (2.63%) Driving Licence
2 1 (2.63%) Hybrid Cloud
2 1 (2.63%) PDA
2 1 (2.63%) Public Cloud
Operating Systems
1 17 (44.74%) Windows
2 9 (23.68%) Windows 10
3 6 (15.79%) Windows 7
4 5 (13.16%) Linux
4 5 (13.16%) Windows Server
5 3 (7.89%) Windows 8
6 2 (5.26%) Windows Server 2008
7 1 (2.63%) Android
7 1 (2.63%) CentOS
7 1 (2.63%) Debian
7 1 (2.63%) Red Hat Enterprise Linux
7 1 (2.63%) SUSE
7 1 (2.63%) Ubuntu
7 1 (2.63%) Windows Server 2012
Processes & Methodologies
1 17 (44.74%) ITIL
2 3 (7.89%) Hardware Maintenance
2 3 (7.89%) Incident Management
2 3 (7.89%) Software Distribution
3 2 (5.26%) Infrastructure Engineering
3 2 (5.26%) Patch Management
3 2 (5.26%) Preventative Maintenance
3 2 (5.26%) Problem-Solving
3 2 (5.26%) Service Delivery
4 1 (2.63%) Agile Software Development
4 1 (2.63%) Break/Fix
4 1 (2.63%) Disaster Recovery
4 1 (2.63%) Fintech
4 1 (2.63%) Infrastructure as Code
4 1 (2.63%) Migration
4 1 (2.63%) Network Virtualisation
4 1 (2.63%) Process Management
4 1 (2.63%) Product Roadmap
4 1 (2.63%) Programme Delivery
4 1 (2.63%) Scrum
Programming Languages
1 12 (31.58%) C
2 1 (2.63%) Bash Shell
2 1 (2.63%) Groovy
2 1 (2.63%) JavaScript
2 1 (2.63%) Python
2 1 (2.63%) Ruby
2 1 (2.63%) SQL
Qualifications
1 3 (7.89%) Degree
2 2 (5.26%) HNC
2 2 (5.26%) HND
2 2 (5.26%) MCTS
2 2 (5.26%) Microsoft Certification
3 1 (2.63%) CCNA
3 1 (2.63%) Cisco Certification
3 1 (2.63%) ITIL Certification
3 1 (2.63%) Network+ Certification
Quality Assurance & Compliance
1 18 (47.37%) SLA
2 1 (2.63%) ISO/IEC 20000
2 1 (2.63%) QA
System Software
1 22 (57.89%) Active Directory
2 1 (2.63%) Docker
2 1 (2.63%) Hyper-V
2 1 (2.63%) Virtual Servers
2 1 (2.63%) VMware Infrastructure
Systems Management
1 7 (18.42%) SCCM
2 1 (2.63%) Microsoft Intune
2 1 (2.63%) Opscode Chef
2 1 (2.63%) Terraform
Vendors
1 24 (63.16%) Microsoft
2 8 (21.05%) Apple
3 6 (15.79%) Cisco
4 3 (7.89%) Dell
4 3 (7.89%) Ivanti
5 2 (5.26%) VMware
6 1 (2.63%) Google
6 1 (2.63%) IBM
6 1 (2.63%) Oracle