Period
to 19 August 2019

The median annual salary for a Support Engineer was £30,000 in advertised job vacancies in Scotland during the 6 months to 19 August 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK > Scotland
6 months to
19 Aug 2019
Same period 2018 Same period 2017
Rank 117 166 179
Rank change year-on-year +49 +13 -15
Permanent jobs requiring a Support Engineer 102 70 42
As % of all permanent IT jobs advertised in Scotland 1.97% 1.28% 0.78%
As % of the Job Titles category 2.07% 1.34% 0.82%
Number of salaries quoted 76 44 27
Scotland median annual salary £30,000 £28,000 £25,000
Median salary % change year-on-year +7.14% +12.00% -18.03%
10th Percentile £21,750 £22,575 £20,750
90th Percentile £43,750 £40,925 £42,600
UK median annual salary £32,000 £31,500 £31,217
% change year-on-year +1.59% +0.91% -3.95%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 4,925 5,235 5,124
% of permanent IT jobs with a recognized job title 95.22% 95.72% 95.42%
Number of salaries quoted 3,179 3,527 3,185
Scotland median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -3.41%
10th Percentile £28,750 £28,575 £27,500
90th Percentile £70,000 £68,950 £67,500
UK median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -

Support Engineer
Job Vacancy Trend in Scotland

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Engineer in Scotland

Support Engineer
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Scotland.

Salary trend for Support Engineer in Scotland

Support Engineer
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Engineer in Scotland over the 6 months to 19 August 2019.

Salary histogram for Support Engineer in Scotland

Support Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Scotland region over the 6 months to 19 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +5 49 £32,800 +17.14% 11
Glasgow +42 25 £26,000 -10.34% 9
Renfrewshire +5 8 £28,750 +5.50% 2
Aberdeen +3 4 £26,500 -19.70% 2
West Lothian +2 4 £40,000 +23.08% 1
Highlands - 3 £24,000 -
Scottish Borders +4 2 - -
Fife -13 2 £37,500 +59.57% 2
Falkirk - 2 £28,500 - 1
South Lanarkshire - 1 £21,000 - 1
Moray - 1 £24,000 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 19 August 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Support Engineer in the job title.

1 54 (52.94%) Windows
2 42 (41.18%) Microsoft
3 35 (34.31%) Linux
4 33 (32.35%) Active Directory
5 25 (24.51%) Office 365
6 21 (20.59%) JavaScript
6 21 (20.59%) Windows Server
7 20 (19.61%) Problem-Solving
8 19 (18.63%) Degree
8 19 (18.63%) Microsoft Azure
9 15 (14.71%) Microsoft Office
10 14 (13.73%) Java
10 14 (13.73%) Python
10 14 (13.73%) VMware
10 14 (13.73%) Customer Requirements
11 13 (12.75%) ITIL
11 13 (12.75%) Cisco
12 12 (11.76%) LAN
12 12 (11.76%) Microsoft Certification
12 12 (11.76%) C#
12 12 (11.76%) VMware Infrastructure
12 12 (11.76%) Data Centre
12 12 (11.76%) Analytics
13 11 (10.78%) Windows 10
14 10 (9.80%) Mentoring
14 10 (9.80%) C++
14 10 (9.80%) Apple
14 10 (9.80%) WAN
14 10 (9.80%) TCP/IP
15 9 (8.82%) Red Hat

Support Engineer Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.90%) IIS
1 5 (4.90%) Skype for Business
1 5 (4.90%) WebLogic
2 4 (3.92%) Exchange Server 2013
3 2 (1.96%) Oracle SOA Suite
3 2 (1.96%) WebSphere
3 2 (1.96%) WebSphere Application Server
4 1 (0.98%) MS Exchange
4 1 (0.98%) SharePoint
Applications
1 15 (14.71%) Microsoft Office
2 1 (0.98%) Microsoft Excel
2 1 (0.98%) Microsoft PowerPoint
Cloud Services
1 25 (24.51%) Office 365
2 19 (18.63%) Microsoft Azure
3 6 (5.88%) Amazon AWS
4 5 (4.90%) Cloud Computing
5 4 (3.92%) Azure Stack
5 4 (3.92%) Google Cloud Platform
5 4 (3.92%) IBM Cloud
6 1 (0.98%) SaaS
Communications & Networking
1 12 (11.76%) LAN
2 10 (9.80%) TCP/IP
2 10 (9.80%) WAN
3 7 (6.86%) DNS
3 7 (6.86%) Firewall
4 6 (5.88%) Internet
4 6 (5.88%) VPN
5 5 (4.90%) Skype
5 5 (4.90%) Wi-Fi
6 4 (3.92%) SAN
6 4 (3.92%) VLAN
7 3 (2.94%) Cisco IOS
7 3 (2.94%) MPLS
7 3 (2.94%) NAS
7 3 (2.94%) Wireless
8 2 (1.96%) DHCP
8 2 (1.96%) VoIP
9 1 (0.98%) ADSL
9 1 (0.98%) RTP
9 1 (0.98%) RTSP
Database & Business Intelligence
1 9 (8.82%) SQL Server
2 7 (6.86%) MySQL
3 5 (4.90%) RDBMS
3 5 (4.90%) Relational Database
4 2 (1.96%) Big Data
5 1 (0.98%) SQL Server 2012
Development Applications
1 6 (5.88%) Git (software)
1 6 (5.88%) Subversion
2 5 (4.90%) Eclipse
2 5 (4.90%) IntelliJ
General
1 7 (6.86%) Public Sector
2 5 (4.90%) Retail
3 4 (3.92%) Banking
3 4 (3.92%) French Language
3 4 (3.92%) German Language
4 3 (2.94%) Telecoms
5 2 (1.96%) Italian Language
5 2 (1.96%) Marketing
5 2 (1.96%) Military
6 1 (0.98%) Finance
Libraries, Frameworks & Software Standards
1 7 (6.86%) HTML
2 6 (5.88%) J2EE
2 6 (5.88%) XML
3 5 (4.90%) Ext JS
3 5 (4.90%) JMS
4 2 (1.96%) AngularJS
4 2 (1.96%) GraphQL
4 2 (1.96%) Node.js
4 2 (1.96%) Vue.js
4 2 (1.96%) Web Services
5 1 (0.98%) .NET
5 1 (0.98%) Ajax
5 1 (0.98%) EJB
5 1 (0.98%) Hibernate
5 1 (0.98%) HTML5
5 1 (0.98%) JSP
5 1 (0.98%) ONVIF
5 1 (0.98%) Servlets
5 1 (0.98%) Spring
Miscellaneous
1 12 (11.76%) Data Centre
2 9 (8.82%) Hybrid Cloud
3 8 (7.84%) Robotics
4 5 (4.90%) Analytical Skills
4 5 (4.90%) Public Cloud
5 4 (3.92%) Driving Licence
6 3 (2.94%) Algorithms
6 3 (2.94%) Linux Command Line
7 2 (1.96%) Fibre Optics
7 2 (1.96%) Management Information System
7 2 (1.96%) Self-Motivation
7 2 (1.96%) User Experience
8 1 (0.98%) AS400
8 1 (0.98%) CCTV
8 1 (0.98%) CMDB
8 1 (0.98%) Enterprise Software
8 1 (0.98%) Handset
8 1 (0.98%) PDA
8 1 (0.98%) Replication
8 1 (0.98%) Smartphone
Operating Systems
1 54 (52.94%) Windows
2 35 (34.31%) Linux
3 21 (20.59%) Windows Server
4 11 (10.78%) Windows 10
5 8 (7.84%) Windows 7
5 8 (7.84%) Windows Server 2012
6 7 (6.86%) Windows Server 2008
7 5 (4.90%) Android
7 5 (4.90%) CentOS
7 5 (4.90%) Debian
8 4 (3.92%) SUSE
9 3 (2.94%) Unix
10 2 (1.96%) Apple iOS
Processes & Methodologies
1 20 (19.61%) Problem-Solving
2 14 (13.73%) Customer Requirements
3 13 (12.75%) ITIL
4 12 (11.76%) Analytics
5 10 (9.80%) Mentoring
6 8 (7.84%) Innovative Thinking
6 8 (7.84%) Software Engineering
6 8 (7.84%) Systems Engineering
7 7 (6.86%) Case Management
7 7 (6.86%) Product Management
7 7 (6.86%) Root Cause Analysis
8 6 (5.88%) Coaching
8 6 (5.88%) DevOps
8 6 (5.88%) Product Roadmap
8 6 (5.88%) Service Management
9 5 (4.90%) Agile Software Development
9 5 (4.90%) Computer Science
9 5 (4.90%) Cross-Browser Compatibility
9 5 (4.90%) Data Privacy
9 5 (4.90%) Fintech
Programming Languages
1 21 (20.59%) JavaScript
2 14 (13.73%) Java
2 14 (13.73%) Python
3 12 (11.76%) C#
4 10 (9.80%) C++
5 8 (7.84%) Shell Script
6 6 (5.88%) C
7 4 (3.92%) Bash Shell
7 4 (3.92%) Groovy
7 4 (3.92%) Ruby
8 3 (2.94%) PowerShell
8 3 (2.94%) SQL
9 2 (1.96%) ES6
9 2 (1.96%) Perl
9 2 (1.96%) VB
Qualifications
1 19 (18.63%) Degree
2 12 (11.76%) Microsoft Certification
3 9 (8.82%) MCSA
4 7 (6.86%) MCSE
5 6 (5.88%) Cisco Certification
6 5 (4.90%) CCNA
6 5 (4.90%) RHCT
7 3 (2.94%) ITIL Certification
8 2 (1.96%) MCITP
9 1 (0.98%) CCNP
9 1 (0.98%) Computer Science Degree
9 1 (0.98%) HND
9 1 (0.98%) ISTQB
9 1 (0.98%) ISTQB Foundation Certification
9 1 (0.98%) Security Cleared
Quality Assurance & Compliance
1 6 (5.88%) SLA
2 4 (3.92%) QA
System Software
1 33 (32.35%) Active Directory
2 12 (11.76%) VMware Infrastructure
3 9 (8.82%) Hyper-V
4 5 (4.90%) KVM
5 4 (3.92%) Docker
Systems Management
1 7 (6.86%) SCCM
2 6 (5.88%) Opscode Chef
3 4 (3.92%) Terraform
4 2 (1.96%) Kubernetes
5 1 (0.98%) PaperCut
5 1 (0.98%) SafeCom
Vendors
1 42 (41.18%) Microsoft
2 14 (13.73%) VMware
3 13 (12.75%) Cisco
4 10 (9.80%) Apple
5 9 (8.82%) Red Hat
6 8 (7.84%) Citrix
7 6 (5.88%) IBM
8 4 (3.92%) Google
9 3 (2.94%) Dell
9 3 (2.94%) Oracle
10 1 (0.98%) Ab Initio
10 1 (0.98%) Blue Coat
10 1 (0.98%) CheckPoint
10 1 (0.98%) HP
10 1 (0.98%) Informatica
10 1 (0.98%) Ivanti
10 1 (0.98%) Juniper
10 1 (0.98%) Kaseya
10 1 (0.98%) SAP
10 1 (0.98%) SolarWinds