Period
to 25 February 2018

The median annual salary for a Support Engineer was £27,000 in advertised job vacancies in Scotland during the 6 months to 25 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK > Scotland
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 164 133 149
Rank change year-on-year -31 +16 +11
Permanent jobs requiring a Support Engineer 57 67 88
As % of all permanent IT jobs advertised in Scotland 1.02% 1.45% 1.43%
As % of the Job Titles category 1.06% 1.51% 1.50%
Number of salaries quoted 32 56 58
Scotland median annual salary £27,000 £37,500 £29,500
Median salary % change year-on-year -28.00% +27.12% +1.72%
10th Percentile £18,750 £25,875 £19,000
90th Percentile £39,600 £45,000 £49,875
UK median annual salary £32,500 £31,500 £32,000
% change year-on-year +3.17% -1.56% +3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5,383 4,436 5,866
% of permanent IT jobs with a recognized job title 96.38% 96.31% 95.40%
Number of salaries quoted 3,622 2,839 3,786
Scotland median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - -
10th Percentile £28,000 £27,500 £27,500
90th Percentile £66,700 £63,550 £64,750
UK median annual salary £50,000 £47,500 £46,367
% change year-on-year +5.26% +2.44% +3.04%

Support Engineer
Job Vacancy Trend in Scotland

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Engineer in Scotland

Support Engineer
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Scotland.

Salary trend for Support Engineer in Scotland

Support Engineer
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Engineer in Scotland over the 6 months to 25 February 2018.

Salary histogram for Support Engineer in Scotland

Support Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Scotland region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -31 27 £22,500 -40.00% 4
Glasgow -40 15 £30,250 -19.33% 6
Fife +3 9 £27,000 +1.89% 2
Dundee - 3 £32,500 - 1
Argyll and Bute - 2 - -
Aberdeen -10 1 - - 1
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 25 February 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Support Engineer in the job title.

1 28 (49.12%) Linux
2 22 (38.60%) Windows
3 20 (35.09%) SQL
4 17 (29.82%) Microsoft
5 14 (24.56%) Microsoft Office
6 13 (22.81%) Unix
6 13 (22.81%) Active Directory
7 12 (21.05%) ITIL
8 10 (17.54%) Windows 7
9 9 (15.79%) Mathematics
9 9 (15.79%) Windows Server
9 9 (15.79%) Linux Command Line
9 9 (15.79%) Degree
10 8 (14.04%) Finance
10 8 (14.04%) Windows 10
10 8 (14.04%) Windows Server 2008
11 7 (12.28%) Computer Science
11 7 (12.28%) Office 365
11 7 (12.28%) Analytical Skills
12 6 (10.53%) Oracle
12 6 (10.53%) Java
12 6 (10.53%) Perl
12 6 (10.53%) PL/SQL
12 6 (10.53%) Windows Server 2012
12 6 (10.53%) SaaS
12 6 (10.53%) Arabic Language
13 5 (8.77%) Physics
13 5 (8.77%) Manufacturing
13 5 (8.77%) VMware
13 5 (8.77%) XML

Support Engineer Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.77%) MS Exchange
2 2 (3.51%) Exchange Server 2007
2 2 (3.51%) Exchange Server 2010
2 2 (3.51%) Exchange Server 2013
3 1 (1.75%) Apache
3 1 (1.75%) CMS
3 1 (1.75%) IBM Domino
3 1 (1.75%) JBoss
3 1 (1.75%) nginx
3 1 (1.75%) SharePoint
3 1 (1.75%) Skype for Business
3 1 (1.75%) Tomcat
Applications
1 14 (24.56%) Microsoft Office
2 2 (3.51%) Microsoft Excel
3 1 (1.75%) Microsoft PowerPoint
3 1 (1.75%) MS Visio
Business Applications
1 1 (1.75%) Elite 3E
1 1 (1.75%) SAP ERP
Cloud Services
1 7 (12.28%) Office 365
2 6 (10.53%) SaaS
3 1 (1.75%) Microsoft Azure
3 1 (1.75%) Yammer
Communications & Networking
1 4 (7.02%) DNS
1 4 (7.02%) LAN
1 4 (7.02%) TCP/IP
2 3 (5.26%) DHCP
2 3 (5.26%) Firewall
2 3 (5.26%) WAN
3 2 (3.51%) Internet
3 2 (3.51%) VPN
3 2 (3.51%) Wi-Fi
3 2 (3.51%) Wireshark
3 2 (3.51%) WLAN
4 1 (1.75%) Cisco IOS
4 1 (1.75%) DMZ
4 1 (1.75%) F5 BIG-IP GTM
4 1 (1.75%) F5 BIG-IP LTM
4 1 (1.75%) HTTP
4 1 (1.75%) Multicast
4 1 (1.75%) NetScaler
4 1 (1.75%) Network Security
4 1 (1.75%) xDSL
Database & Business Intelligence
1 3 (5.26%) SQL Server
2 2 (3.51%) PostgreSQL
3 1 (1.75%) Apache Cassandra
Development Applications
1 1 (1.75%) Git (software)
1 1 (1.75%) JIRA
General
1 8 (14.04%) Finance
2 6 (10.53%) Arabic Language
3 5 (8.77%) Manufacturing
4 4 (7.02%) Military
5 2 (3.51%) Dutch Language
5 2 (3.51%) French Language
5 2 (3.51%) German Language
5 2 (3.51%) Spanish Language
6 1 (1.75%) Back Office
6 1 (1.75%) Law
6 1 (1.75%) Legal
6 1 (1.75%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (8.77%) XML
2 2 (3.51%) COM
3 1 (1.75%) .NET
3 1 (1.75%) Software Packaging
Miscellaneous
1 9 (15.79%) Linux Command Line
2 7 (12.28%) Analytical Skills
2 7 (12.28%) Computer Science
3 2 (3.51%) Data Centre
4 1 (1.75%) Blackberry
4 1 (1.75%) Client/Server
4 1 (1.75%) Clustering
4 1 (1.75%) Driving Licence
4 1 (1.75%) Foreign Exchange (FX)
4 1 (1.75%) Mainframe
Operating Systems
1 28 (49.12%) Linux
2 22 (38.60%) Windows
3 13 (22.81%) Unix
4 10 (17.54%) Windows 7
5 9 (15.79%) Windows Server
6 8 (14.04%) Windows 10
6 8 (14.04%) Windows Server 2008
7 6 (10.53%) Windows Server 2012
8 2 (3.51%) Red Hat Enterprise Linux
8 2 (3.51%) Windows 2000
8 2 (3.51%) Windows Vista
8 2 (3.51%) Windows XP
9 1 (1.75%) Android
9 1 (1.75%) Mac OS X
9 1 (1.75%) Windows 8
9 1 (1.75%) Windows Server 2003
Processes & Methodologies
1 12 (21.05%) ITIL
2 9 (15.79%) Mathematics
3 5 (8.77%) Physics
4 4 (7.02%) CRM
5 3 (5.26%) Project Management
5 3 (5.26%) Service Delivery
6 2 (3.51%) Document Management
6 2 (3.51%) Kalman Filter
6 2 (3.51%) Network Management
6 2 (3.51%) Service Management
7 1 (1.75%) Application Packaging
7 1 (1.75%) Change Management
7 1 (1.75%) Content Management
7 1 (1.75%) Data Analysis
7 1 (1.75%) ERP
7 1 (1.75%) ETL
7 1 (1.75%) Load Balancing
7 1 (1.75%) Migration
7 1 (1.75%) Project Planning
7 1 (1.75%) Stakeholder Management
Programming Languages
1 20 (35.09%) SQL
2 6 (10.53%) Java
2 6 (10.53%) Perl
2 6 (10.53%) PL/SQL
3 1 (1.75%) PowerShell
3 1 (1.75%) Python
3 1 (1.75%) VBScript
Qualifications
1 9 (15.79%) Degree
2 3 (5.26%) Microsoft Certification
3 2 (3.51%) Computer Science Degree
3 2 (3.51%) ITIL Certification
3 2 (3.51%) ITIL Foundation Certificate
4 1 (1.75%) CCNP
4 1 (1.75%) Cisco Certification
4 1 (1.75%) JNCIP
4 1 (1.75%) MCITP
4 1 (1.75%) SC Cleared
4 1 (1.75%) Security Cleared
Quality Assurance & Compliance
1 5 (8.77%) SLA
2 2 (3.51%) QA
3 1 (1.75%) ISO 9001
3 1 (1.75%) ISO/IEC 27001
System Software
1 13 (22.81%) Active Directory
2 4 (7.02%) VMware Infrastructure
3 3 (5.26%) Hyper-V
4 2 (3.51%) XenApp
5 1 (1.75%) FreeRADIUS
5 1 (1.75%) VMware ESXi
5 1 (1.75%) XenDesktop
Systems Management
1 4 (7.02%) SCCM
1 4 (7.02%) SCOM
2 1 (1.75%) Iperf
2 1 (1.75%) Microsoft Clustering
2 1 (1.75%) WSUS
Vendors
1 17 (29.82%) Microsoft
2 6 (10.53%) Oracle
3 5 (8.77%) VMware
4 4 (7.02%) Citrix
4 4 (7.02%) Dell
5 2 (3.51%) Cisco
5 2 (3.51%) HP
5 2 (3.51%) Ivanti
5 2 (3.51%) Red Hat
5 2 (3.51%) Salesforce.com
6 1 (1.75%) Apple
6 1 (1.75%) Avaya
6 1 (1.75%) F5
6 1 (1.75%) Google
6 1 (1.75%) iManage
6 1 (1.75%) Mitel
6 1 (1.75%) Samsung
6 1 (1.75%) Sony
6 1 (1.75%) Splunk
6 1 (1.75%) Verint