Period
to 21 November 2017

The median annual salary for a Support Engineer was £24,250 in advertised job vacancies in Scotland during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK > Scotland
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 189 137 166
Rank change year-on-year -52 +29 -34
Permanent jobs requiring a Support Engineer 45 78 79
As % of all permanent IT jobs advertised in Scotland 0.79% 1.51% 1.23%
As % of the Job Titles category 0.83% 1.57% 1.30%
Number of salaries quoted 32 65 40
Scotland median annual salary £24,250 £35,000 £26,750
Median salary % change year-on-year -30.71% +30.84% -12.30%
10th Percentile £18,750 £21,250 £19,000
90th Percentile £39,750 £48,950 £52,500
UK median annual salary £30,000 £32,500 £30,000
% change year-on-year -7.69% +8.33% -3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5451 4962 6098
% of permanent IT jobs with a recognized job title 96.22% 95.92% 95.31%
Number of salaries quoted 3491 3083 3922
Scotland median annual salary £42,500 £42,500 £42,500
10th Percentile £27,500 £27,000 £27,500
90th Percentile £65,000 £65,000 £63,750
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

Support Engineer
Job Vacancy Trend in Scotland

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Engineer in Scotland

Support Engineer
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Scotland.

Salary trend for Support Engineer in Scotland

Support Engineer
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Engineer in Scotland over the 6 months to 21 November 2017.

Salary histogram for Support Engineer in Scotland

Support Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Scotland region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -35 23 £25,250 -36.88%
Glasgow -22 10 £24,000 -36.00% 1
Fife +5 6 £22,750 -25.41%
Dumfries and Galloway - 2 £20,000 -
Aberdeen -3 1 - -
Dundee - 1 - - 2
Renfrewshire - 1 £22,500 -
Argyll and Bute - 1 - -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 21 November 2017, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Support Engineer in the job title.

1 26 (57.78%) Windows
2 18 (40.00%) Active Directory
3 17 (37.78%) Microsoft
3 17 (37.78%) Linux
4 15 (33.33%) ITIL
5 14 (31.11%) Microsoft Office
6 11 (24.44%) Windows Server
7 10 (22.22%) SQL
8 8 (17.78%) VMware
8 8 (17.78%) Windows 7
8 8 (17.78%) VMware Infrastructure
8 8 (17.78%) Windows Server 2008
9 7 (15.56%) Windows 10
10 6 (13.33%) Degree
10 6 (13.33%) SQL Server
10 6 (13.33%) MS Exchange
10 6 (13.33%) Citrix
10 6 (13.33%) Internet
11 5 (11.11%) Dell
11 5 (11.11%) Cisco
11 5 (11.11%) CRM
11 5 (11.11%) Oracle
11 5 (11.11%) .NET
11 5 (11.11%) Java
11 5 (11.11%) Windows Server 2012
12 4 (8.89%) Arabic Language
12 4 (8.89%) Office 365
12 4 (8.89%) Perl
12 4 (8.89%) TCP/IP
12 4 (8.89%) VPN

Support Engineer Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (13.33%) MS Exchange
2 3 (6.67%) Apache
2 3 (6.67%) Exchange Server 2010
2 3 (6.67%) IIS
2 3 (6.67%) Skype for Business
2 3 (6.67%) Tomcat
3 2 (4.44%) Exchange Server 2007
3 2 (4.44%) Exchange Server 2013
4 1 (2.22%) Exchange Server 2003
4 1 (2.22%) IBM Domino
4 1 (2.22%) SharePoint
Applications
1 14 (31.11%) Microsoft Office
2 1 (2.22%) Microsoft Excel
Cloud Services
1 4 (8.89%) Office 365
2 3 (6.67%) Amazon AWS
3 2 (4.44%) Microsoft Azure
3 2 (4.44%) SaaS
4 1 (2.22%) Yammer
Communications & Networking
1 6 (13.33%) Internet
2 4 (8.89%) TCP/IP
2 4 (8.89%) VPN
2 4 (8.89%) WAN
3 3 (6.67%) DNS
3 3 (6.67%) LAN
3 3 (6.67%) Wi-Fi
4 2 (4.44%) Firewall
4 2 (4.44%) MPLS
4 2 (4.44%) Remote Desktop
4 2 (4.44%) VoIP
4 2 (4.44%) Wireless
4 2 (4.44%) Wireshark
4 2 (4.44%) xDSL
5 1 (2.22%) Cisco IOS
5 1 (2.22%) DHCP
5 1 (2.22%) Intranet
5 1 (2.22%) NetScaler
5 1 (2.22%) Skype
5 1 (2.22%) Unified Communications
Database & Business Intelligence
1 6 (13.33%) SQL Server
2 3 (6.67%) Oracle Database
3 2 (4.44%) PostgreSQL
4 1 (2.22%) Big Data
4 1 (2.22%) GIS
4 1 (2.22%) MySQL
4 1 (2.22%) RDBMS
4 1 (2.22%) Relational Database
4 1 (2.22%) Spatial Data
General
1 4 (8.89%) Arabic Language
2 3 (6.67%) Finance
2 3 (6.67%) German Language
3 2 (4.44%) Dutch Language
3 2 (4.44%) French Language
3 2 (4.44%) Manufacturing
3 2 (4.44%) Spanish Language
4 1 (2.22%) Advertising
4 1 (2.22%) Games
4 1 (2.22%) Law
4 1 (2.22%) Legal
4 1 (2.22%) Military
4 1 (2.22%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (11.11%) .NET
2 2 (4.44%) COM
3 1 (2.22%) HTML
3 1 (2.22%) LINQ
3 1 (2.22%) Unity (Game Engine)
3 1 (2.22%) WPF
3 1 (2.22%) XML
Miscellaneous
1 3 (6.67%) Computer Science
2 2 (4.44%) Blackberry
2 2 (4.44%) Data Centre
2 2 (4.44%) Driving Licence
2 2 (4.44%) Smartphone
3 1 (2.22%) Client/Server
3 1 (2.22%) Clustering
3 1 (2.22%) Linux Command Line
3 1 (2.22%) Mainframe
3 1 (2.22%) Management Information System
3 1 (2.22%) Mobile Games
Operating Systems
1 26 (57.78%) Windows
2 17 (37.78%) Linux
3 11 (24.44%) Windows Server
4 8 (17.78%) Windows 7
4 8 (17.78%) Windows Server 2008
5 7 (15.56%) Windows 10
6 5 (11.11%) Windows Server 2012
7 4 (8.89%) Windows Server 2003
7 4 (8.89%) Windows XP
8 3 (6.67%) Unix
9 2 (4.44%) Android
9 2 (4.44%) Red Hat Enterprise Linux
9 2 (4.44%) Windows 2000
9 2 (4.44%) Windows 8
9 2 (4.44%) Windows Vista
10 1 (2.22%) Apple iOS
10 1 (2.22%) Mac OS X
Processes & Methodologies
1 15 (33.33%) ITIL
2 5 (11.11%) CRM
3 3 (6.67%) DevOps
3 3 (6.67%) High Availability
3 3 (6.67%) Mentoring
3 3 (6.67%) Service Management
3 3 (6.67%) Software Deployment
4 2 (4.44%) Agile Software Development
4 2 (4.44%) Change Management
4 2 (4.44%) Document Management
4 2 (4.44%) Load Balancing
4 2 (4.44%) Network Management
4 2 (4.44%) Process Management
4 2 (4.44%) Software Engineering
4 2 (4.44%) Ticket Management
5 1 (2.22%) Data Analysis
5 1 (2.22%) ITSM
5 1 (2.22%) Knowledge Management
5 1 (2.22%) Service Delivery
5 1 (2.22%) Stakeholder Management
Programming Languages
1 10 (22.22%) SQL
2 5 (11.11%) Java
3 4 (8.89%) Perl
4 3 (6.67%) PowerShell
4 3 (6.67%) Python
4 3 (6.67%) Shell Script
5 1 (2.22%) C#
5 1 (2.22%) JavaScript
5 1 (2.22%) PL/SQL
5 1 (2.22%) VBScript
Qualifications
1 6 (13.33%) Degree
2 4 (8.89%) Microsoft Certification
3 3 (6.67%) AWS Certification
3 3 (6.67%) ITIL Foundation Certificate
4 2 (4.44%) CCNP
4 2 (4.44%) Cisco Certification
4 2 (4.44%) Computer Science Degree
4 2 (4.44%) ITIL Certification
4 2 (4.44%) JNCIP
4 2 (4.44%) MCSA
4 2 (4.44%) MCSE
5 1 (2.22%) A+ Certification
5 1 (2.22%) MCP
5 1 (2.22%) MCTS
5 1 (2.22%) SC Cleared
5 1 (2.22%) Security Cleared
Quality Assurance & Compliance
1 4 (8.89%) SLA
2 1 (2.22%) QA
System Software
1 18 (40.00%) Active Directory
2 8 (17.78%) VMware Infrastructure
3 3 (6.67%) XenApp
4 2 (4.44%) Virtual Machines
5 1 (2.22%) Hyper-V
5 1 (2.22%) VMware ESXi
5 1 (2.22%) XenDesktop
Systems Management
1 3 (6.67%) SCCM
2 2 (4.44%) Iperf
2 2 (4.44%) SCOM
3 1 (2.22%) Microsoft Clustering
3 1 (2.22%) WSUS
Vendors
1 17 (37.78%) Microsoft
2 8 (17.78%) VMware
3 6 (13.33%) Citrix
4 5 (11.11%) Cisco
4 5 (11.11%) Dell
4 5 (11.11%) Oracle
5 2 (4.44%) HP
5 2 (4.44%) Juniper
5 2 (4.44%) Red Hat
5 2 (4.44%) Salesforce.com
5 2 (4.44%) Twitter
6 1 (2.22%) Altiris
6 1 (2.22%) AppSense
6 1 (2.22%) CommVault
6 1 (2.22%) Google
6 1 (2.22%) IBM
6 1 (2.22%) iManage
6 1 (2.22%) Samsung
6 1 (2.22%) Siemens
6 1 (2.22%) Sony