Period
to 22 September 2018

The median annual salary for a Support Engineer was £27,750 in advertised job vacancies in Scotland during the 6 months to 22 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK > Scotland
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 162 183 156
Rank change year-on-year +21 -27 +7
Permanent jobs requiring a Support Engineer 66 42 76
As % of all permanent IT jobs advertised in Scotland 1.21% 0.76% 1.40%
As % of the Job Titles category 1.27% 0.79% 1.45%
Number of salaries quoted 40 26 56
Scotland median annual salary £27,750 £25,000 £32,750
Median salary % change year-on-year +11.00% -23.66% +16.96%
10th Percentile £22,725 £20,625 £21,250
90th Percentile £43,875 £40,125 £40,000
UK median annual salary £32,000 £31,000 £32,500
% change year-on-year +3.23% -4.62% +8.33%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5,210 5,304 5,236
% of permanent IT jobs with a recognized job title 95.72% 95.58% 96.23%
Number of salaries quoted 3,496 3,354 3,160
Scotland median annual salary £45,000 £43,000 £42,500
Median salary % change year-on-year +4.65% +1.18% -
10th Percentile £28,750 £27,500 £26,250
90th Percentile £70,000 £66,250 £65,000
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in Scotland

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Engineer in Scotland

Support Engineer
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Scotland.

Salary trend for Support Engineer in Scotland

Support Engineer
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Engineer in Scotland over the 6 months to 22 September 2018.

Salary histogram for Support Engineer in Scotland

Support Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Scotland region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +10 26 £31,500 +24.75% 1
Glasgow +4 22 £32,500 +30.00% 6
Dundee +12 5 £24,000 -
Stirling - 5 £27,500 -
Fife +5 2 £23,500 -9.62%
Renfrewshire 0 2 £27,250 +21.11%
West Lothian -9 2 £32,500 +41.30% 1
Moray - 1 - -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 22 September 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Support Engineer in the job title.

1 32 (48.48%) Microsoft
2 29 (43.94%) Windows
3 27 (40.91%) Active Directory
4 20 (30.30%) VMware
5 17 (25.76%) Linux
6 16 (24.24%) ITIL
6 16 (24.24%) Firewall
7 14 (21.21%) SQL
8 12 (18.18%) Finance
9 11 (16.67%) Windows 7
10 10 (15.15%) Data Centre
10 10 (15.15%) Problem-Solving
11 9 (13.64%) Windows Server
11 9 (13.64%) Microsoft Azure
11 9 (13.64%) SCCM
11 9 (13.64%) Office 365
11 9 (13.64%) DNS
12 8 (12.12%) TCP/IP
12 8 (12.12%) Microsoft Office
12 8 (12.12%) Windows Server 2008
12 8 (12.12%) Degree
12 8 (12.12%) Windows 10
13 7 (10.61%) SLA
13 7 (10.61%) Cisco
14 6 (9.09%) Citrix
14 6 (9.09%) WAN
14 6 (9.09%) LAN
14 6 (9.09%) Windows Server 2012
14 6 (9.09%) Amazon AWS
14 6 (9.09%) Computer Science

Support Engineer Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (7.58%) nginx
2 3 (4.55%) MS Exchange
3 2 (3.03%) Apache
4 1 (1.52%) ArcGIS
4 1 (1.52%) JBoss
4 1 (1.52%) Tomcat
4 1 (1.52%) WebLogic
4 1 (1.52%) WebSphere
Applications
1 8 (12.12%) Microsoft Office
2 2 (3.03%) Microsoft Excel
2 2 (3.03%) Microsoft PowerPoint
Cloud Services
1 9 (13.64%) Microsoft Azure
1 9 (13.64%) Office 365
2 6 (9.09%) Amazon AWS
3 5 (7.58%) IaaS
3 5 (7.58%) SaaS
4 4 (6.06%) Akamai
5 2 (3.03%) Google Cloud Platform
Communications & Networking
1 16 (24.24%) Firewall
2 9 (13.64%) DNS
3 8 (12.12%) TCP/IP
4 6 (9.09%) LAN
4 6 (9.09%) WAN
5 5 (7.58%) HTTP
5 5 (7.58%) Wireshark
6 4 (6.06%) Kerberos
6 4 (6.06%) Remote Desktop
6 4 (6.06%) Reverse Proxy
6 4 (6.06%) SAN
7 3 (4.55%) VPN
8 2 (3.03%) BGP
8 2 (3.03%) Broadband
8 2 (3.03%) DHCP
8 2 (3.03%) Internet
8 2 (3.03%) Junos
8 2 (3.03%) OSPF
9 1 (1.52%) SHDSL
9 1 (1.52%) Unified Communications
Database & Business Intelligence
1 3 (4.55%) MySQL
1 3 (4.55%) SQL Server
2 2 (3.03%) Big Data
3 1 (1.52%) Data Warehouse
3 1 (1.52%) GIS
3 1 (1.52%) PostgreSQL
3 1 (1.52%) Relational Database
Development Applications
1 4 (6.06%) Fiddler
2 3 (4.55%) Hudson
3 2 (3.03%) Git (software)
3 2 (3.03%) Subversion
4 1 (1.52%) JIRA
General
1 12 (18.18%) Finance
2 2 (3.03%) French Language
2 2 (3.03%) Legal
2 2 (3.03%) Military
2 2 (3.03%) Retail
2 2 (3.03%) Telecoms
3 1 (1.52%) Advertising
3 1 (1.52%) Arabic Language
3 1 (1.52%) Back Office
3 1 (1.52%) German Language
3 1 (1.52%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (6.06%) OAuth
1 4 (6.06%) OAuth2
1 4 (6.06%) SAML
2 2 (3.03%) .NET
2 2 (3.03%) LAMP
3 1 (1.52%) HTML
3 1 (1.52%) LDAP
3 1 (1.52%) XML
Miscellaneous
1 10 (15.15%) Data Centre
2 6 (9.09%) Computer Science
3 4 (6.06%) Enterprise Cloud
4 3 (4.55%) Analytical Skills
4 3 (4.55%) Fintech
4 3 (4.55%) Smartphone
5 2 (3.03%) Enterprise Software
5 2 (3.03%) Linux Command Line
5 2 (3.03%) Self-Motivation
6 1 (1.52%) Blackberry
6 1 (1.52%) Driving Licence
6 1 (1.52%) Greenfield Project
6 1 (1.52%) Mobile App
6 1 (1.52%) NHS
6 1 (1.52%) PKI
6 1 (1.52%) SCADA
Operating Systems
1 29 (43.94%) Windows
2 17 (25.76%) Linux
3 11 (16.67%) Windows 7
4 9 (13.64%) Windows Server
5 8 (12.12%) Windows 10
5 8 (12.12%) Windows Server 2008
6 6 (9.09%) Windows Server 2012
7 2 (3.03%) Windows 8
7 2 (3.03%) Windows Server 2003
8 1 (1.52%) Android
8 1 (1.52%) CentOS
8 1 (1.52%) Debian
8 1 (1.52%) Mac OS X
8 1 (1.52%) Unix
8 1 (1.52%) Windows XP
Processes & Methodologies
1 16 (24.24%) ITIL
2 10 (15.15%) Problem-Solving
3 6 (9.09%) Infrastructure Engineering
4 5 (7.58%) Threat Detection
5 4 (6.06%) Analytics
5 4 (6.06%) Creative Thinking
5 4 (6.06%) Incident Management
6 3 (4.55%) Data Centre Operations
6 3 (4.55%) Disaster Recovery
6 3 (4.55%) Information Security
6 3 (4.55%) ITSM
6 3 (4.55%) Service Delivery
6 3 (4.55%) Software Engineering
6 3 (4.55%) Task Automation
7 2 (3.03%) Antivirus Management
7 2 (3.03%) Application Performance Management
7 2 (3.03%) Line Management
7 2 (3.03%) Proactive Monitoring
7 2 (3.03%) Service Management
7 2 (3.03%) Workforce Optimisation
Programming Languages
1 14 (21.21%) SQL
2 3 (4.55%) Perl
2 3 (4.55%) PowerShell
2 3 (4.55%) VBA
3 2 (3.03%) Bash Shell
3 2 (3.03%) Java
3 2 (3.03%) JavaScript
4 1 (1.52%) C#
4 1 (1.52%) PHP
4 1 (1.52%) Python
4 1 (1.52%) R
4 1 (1.52%) Ruby
4 1 (1.52%) Shell Script
4 1 (1.52%) T-SQL
4 1 (1.52%) VB
Qualifications
1 8 (12.12%) Degree
2 4 (6.06%) Computer Science Degree
3 3 (4.55%) HND
3 3 (4.55%) MCP
3 3 (4.55%) Microsoft Certification
4 2 (3.03%) A+ Certification
4 2 (3.03%) CCNP
4 2 (3.03%) Cisco Certification
4 2 (3.03%) ITIL Foundation Certificate
4 2 (3.03%) JNCIP
4 2 (3.03%) JNCIS
4 2 (3.03%) MCSE
4 2 (3.03%) SC Cleared
4 2 (3.03%) Security Cleared
5 1 (1.52%) CCIE
5 1 (1.52%) DV Cleared
5 1 (1.52%) ITIL Certification
Quality Assurance & Compliance
1 7 (10.61%) SLA
2 4 (6.06%) QA
3 1 (1.52%) ISO/IEC 27001
3 1 (1.52%) PMO
System Software
1 27 (40.91%) Active Directory
2 5 (7.58%) Hyper-V
3 2 (3.03%) VMware Infrastructure
3 2 (3.03%) vSphere
4 1 (1.52%) Microsoft App-V
4 1 (1.52%) Postfix
Systems Management
1 9 (13.64%) SCCM
2 4 (6.06%) Kibana
3 3 (4.55%) Systems Management Server (SMS)
4 2 (3.03%) Microsoft Intune
4 2 (3.03%) WSUS
5 1 (1.52%) Ansible
5 1 (1.52%) DameWare
5 1 (1.52%) HAProxy
5 1 (1.52%) Nagios
5 1 (1.52%) Opscode Chef
5 1 (1.52%) Puppet
5 1 (1.52%) Single Sign-On
5 1 (1.52%) WMI
Vendors
1 32 (48.48%) Microsoft
2 20 (30.30%) VMware
3 7 (10.61%) Cisco
4 6 (9.09%) Citrix
5 4 (6.06%) Oracle
6 3 (4.55%) Red Hat
7 2 (3.03%) Avaya
7 2 (3.03%) Fortinet
7 2 (3.03%) Juniper
7 2 (3.03%) Splunk
8 1 (1.52%) Adobe
8 1 (1.52%) Altiris
8 1 (1.52%) Apple
8 1 (1.52%) Aruba
8 1 (1.52%) Brocade
8 1 (1.52%) CheckPoint
8 1 (1.52%) F5
8 1 (1.52%) Foundry
8 1 (1.52%) Infoblox
8 1 (1.52%) ServiceNow