Period
to 21 January 2019

The median annual salary for a Support Engineer was £27,000 in advertised job vacancies in Scotland during the 6 months to 21 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK > Scotland
6 months to
21 Jan 2019
Same period 2018 Same period 2017
Rank 142 184 111
Rank change year-on-year +42 -73 +48
Permanent jobs requiring a Support Engineer 77 45 79
As % of all permanent IT jobs advertised in Scotland 1.52% 0.82% 1.70%
As % of the Job Titles category 1.58% 0.85% 1.77%
Number of salaries quoted 49 30 68
Scotland median annual salary £27,000 £24,500 £37,500
Median salary % change year-on-year +10.20% -34.67% +25.00%
10th Percentile £21,250 £18,750 £24,375
90th Percentile £41,250 £40,000 £45,375
UK median annual salary £32,500 £31,500 £31,500
% change year-on-year +3.17% - +0.80%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 4,861 5,280 4,471
% of permanent IT jobs with a recognized job title 95.88% 96.58% 96.40%
Number of salaries quoted 3,181 3,504 2,872
Scotland median annual salary £45,000 £44,000 £42,500
Median salary % change year-on-year +2.27% +3.53% -
10th Percentile £29,000 £28,000 £27,500
90th Percentile £69,250 £65,000 £62,750
UK median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +3.26%

Support Engineer
Job Vacancy Trend in Scotland

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Engineer in Scotland

Support Engineer
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Scotland.

Salary trend for Support Engineer in Scotland

Support Engineer
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Engineer in Scotland over the 6 months to 21 January 2019.

Salary histogram for Support Engineer in Scotland

Support Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Scotland region over the 6 months to 21 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +23 31 £27,250 -3.54%
Edinburgh +2 24 £31,000 +34.78% 4
Dundee +17 6 £24,500 -24.62%
Fife -1 3 £24,000 +2.13%
Aberdeen -1 2 £38,250 -
Renfrewshire - 2 £27,000 -
West Lothian - 2 £32,500 - 1
South Lanarkshire - 2 £38,000 -
Highlands - 2 £21,000 -
South Ayrshire - 1 £28,500 -
Moray - 1 - -
Stirling - 1 £45,000 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 21 January 2019, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Support Engineer in the job title.

1 39 (50.65%) Windows
1 39 (50.65%) Microsoft
2 24 (31.17%) Office 365
3 22 (28.57%) Problem-Solving
4 21 (27.27%) Active Directory
5 19 (24.68%) SQL
6 17 (22.08%) Linux
7 16 (20.78%) VMware
7 16 (20.78%) Windows Server
8 13 (16.88%) SQL Server
8 13 (16.88%) ITIL
9 12 (15.58%) Finance
9 12 (15.58%) Microsoft Azure
9 12 (15.58%) Degree
10 11 (14.29%) VMware Infrastructure
10 11 (14.29%) Analytical Skills
10 11 (14.29%) Oracle
11 10 (12.99%) DNS
11 10 (12.99%) Firewall
11 10 (12.99%) Amazon AWS
11 10 (12.99%) Windows Server 2008
12 8 (10.39%) Windows 7
12 8 (10.39%) Analytics
12 8 (10.39%) TCP/IP
12 8 (10.39%) MS Exchange
12 8 (10.39%) MySQL
13 7 (9.09%) Microsoft Office
13 7 (9.09%) Unix
13 7 (9.09%) WAN
13 7 (9.09%) Cisco

Support Engineer Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (10.39%) MS Exchange
2 3 (3.90%) Exchange Server 2013
2 3 (3.90%) JBoss
2 3 (3.90%) WebLogic
2 3 (3.90%) WebSphere
3 2 (2.60%) Apache
4 1 (1.30%) ArcGIS
4 1 (1.30%) BizTalk Server
4 1 (1.30%) Blackberry Enterprise Server
4 1 (1.30%) Exchange Server 2010
4 1 (1.30%) SharePoint
4 1 (1.30%) WildFly
Applications
1 7 (9.09%) Microsoft Office
2 2 (2.60%) Microsoft Excel
2 2 (2.60%) Microsoft PowerPoint
Business Applications
1 1 (1.30%) Dynamics CRM
1 1 (1.30%) Remedy ITSM
Cloud Services
1 24 (31.17%) Office 365
2 12 (15.58%) Microsoft Azure
3 10 (12.99%) Amazon AWS
4 2 (2.60%) Google Cloud Platform
5 1 (1.30%) PaaS
5 1 (1.30%) SaaS
Communications & Networking
1 10 (12.99%) DNS
1 10 (12.99%) Firewall
2 8 (10.39%) TCP/IP
3 7 (9.09%) WAN
4 6 (7.79%) LAN
4 6 (7.79%) SAN
5 5 (6.49%) DHCP
5 5 (6.49%) VLAN
5 5 (6.49%) VPN
6 4 (5.19%) Internet
7 2 (2.60%) BGP
7 2 (2.60%) Broadband
7 2 (2.60%) Junos
7 2 (2.60%) OSPF
7 2 (2.60%) VoIP
7 2 (2.60%) WebEx
8 1 (1.30%) Cisco ASA
8 1 (1.30%) Ethernet
8 1 (1.30%) SHDSL
8 1 (1.30%) SSL
Database & Business Intelligence
1 13 (16.88%) SQL Server
2 8 (10.39%) MySQL
3 4 (5.19%) Big Data
4 3 (3.90%) Relational Database
5 1 (1.30%) Data Warehouse
5 1 (1.30%) GIS
5 1 (1.30%) RDBMS
5 1 (1.30%) SQL Server 2008
Development Applications
1 3 (3.90%) Git (software)
1 3 (3.90%) Hudson
1 3 (3.90%) Subversion
2 1 (1.30%) Eclipse
2 1 (1.30%) IntelliJ
2 1 (1.30%) JIRA
General
1 12 (15.58%) Finance
2 3 (3.90%) French Language
3 2 (2.60%) German Language
3 2 (2.60%) Military
3 2 (2.60%) Spanish Language
3 2 (2.60%) Telecoms
4 1 (1.30%) Electronics
4 1 (1.30%) Legal
4 1 (1.30%) Marketing
4 1 (1.30%) Retail
Libraries, Frameworks & Software Standards
1 3 (3.90%) LDAP
2 2 (2.60%) CSS
2 2 (2.60%) HTML
2 2 (2.60%) J2EE
2 2 (2.60%) ODBC
2 2 (2.60%) XML
3 1 (1.30%) .NET
3 1 (1.30%) Ajax
3 1 (1.30%) CSS3
3 1 (1.30%) EJB
3 1 (1.30%) Hibernate
3 1 (1.30%) HTML5
3 1 (1.30%) Java EE
3 1 (1.30%) JSP
3 1 (1.30%) Servlets
3 1 (1.30%) Spring
Miscellaneous
1 11 (14.29%) Analytical Skills
2 7 (9.09%) Self-Motivation
3 5 (6.49%) Management Information System
4 4 (5.19%) Enterprise Software
5 3 (3.90%) Data Centre
5 3 (3.90%) Driving Licence
5 3 (3.90%) Fintech
5 3 (3.90%) Greenfield Project
6 2 (2.60%) Internet of Things
6 2 (2.60%) Linux Command Line
6 2 (2.60%) PKI
6 2 (2.60%) SCADA
7 1 (1.30%) Algorithms
7 1 (1.30%) Client/Server
7 1 (1.30%) NHS
7 1 (1.30%) Smartphone
Operating Systems
1 39 (50.65%) Windows
2 17 (22.08%) Linux
3 16 (20.78%) Windows Server
4 10 (12.99%) Windows Server 2008
5 8 (10.39%) Windows 7
6 7 (9.09%) Unix
7 6 (7.79%) Windows 10
8 3 (3.90%) Android
8 3 (3.90%) Windows Server 2003
9 2 (2.60%) Apple iOS
9 2 (2.60%) Windows 2000
9 2 (2.60%) Windows 8
9 2 (2.60%) Windows Server 2012
10 1 (1.30%) CentOS
10 1 (1.30%) Debian
10 1 (1.30%) Windows XP
Processes & Methodologies
1 22 (28.57%) Problem-Solving
2 13 (16.88%) ITIL
3 8 (10.39%) Analytics
4 7 (9.09%) Customer Engagement
5 6 (7.79%) Infrastructure Engineering
5 6 (7.79%) Service Delivery
5 6 (7.79%) Software Engineering
6 5 (6.49%) Root Cause Analysis
7 4 (5.19%) Incident Management
7 4 (5.19%) Proactive Monitoring
7 4 (5.19%) Problem Management
7 4 (5.19%) Statistics
7 4 (5.19%) WFM
7 4 (5.19%) Workforce Optimisation
8 3 (3.90%) Computer Science
8 3 (3.90%) Cybersecurity
8 3 (3.90%) Data Centre Operations
8 3 (3.90%) Mobile Device Management
8 3 (3.90%) Virtual Environments
9 2 (2.60%) Line Management
Programming Languages
1 19 (24.68%) SQL
2 4 (5.19%) C#
2 4 (5.19%) Java
2 4 (5.19%) Perl
2 4 (5.19%) Python
2 4 (5.19%) Shell Script
2 4 (5.19%) VB
3 3 (3.90%) Bash Shell
3 3 (3.90%) T-SQL
4 2 (2.60%) C++
4 2 (2.60%) JavaScript
4 2 (2.60%) PowerShell
5 1 (1.30%) R
Qualifications
1 12 (15.58%) Degree
2 6 (7.79%) HND
3 4 (5.19%) Microsoft Certification
4 3 (3.90%) Cisco Certification
4 3 (3.90%) MCP
4 3 (3.90%) MCSE
5 2 (2.60%) A+ Certification
5 2 (2.60%) CCNP
5 2 (2.60%) ITIL Foundation Certificate
5 2 (2.60%) JNCIP
5 2 (2.60%) JNCIS
5 2 (2.60%) Numerate Degree
6 1 (1.30%) CCIE
6 1 (1.30%) CCNA
6 1 (1.30%) Computer Science Degree
6 1 (1.30%) ITIL Certification
6 1 (1.30%) MCITP
6 1 (1.30%) MCSA
6 1 (1.30%) SC Cleared
6 1 (1.30%) Security Cleared
Quality Assurance & Compliance
1 6 (7.79%) QA
2 5 (6.49%) SLA
3 2 (2.60%) ISO/IEC 20000
3 2 (2.60%) ISO/IEC 27001
4 1 (1.30%) PMO
System Software
1 21 (27.27%) Active Directory
2 11 (14.29%) VMware Infrastructure
3 7 (9.09%) vSphere
4 3 (3.90%) Hyper-V
5 1 (1.30%) KVM
5 1 (1.30%) Terminal Services
5 1 (1.30%) Virtual Machines
5 1 (1.30%) VMware Server
5 1 (1.30%) XenApp
Systems Management
1 5 (6.49%) SCCM
2 3 (3.90%) Systems Management Server (SMS)
2 3 (3.90%) WMI
3 2 (2.60%) Microsoft Intune
3 2 (2.60%) Single Sign-On
3 2 (2.60%) WSUS
Vendors
1 39 (50.65%) Microsoft
2 16 (20.78%) VMware
3 11 (14.29%) Oracle
4 7 (9.09%) Cisco
5 4 (5.19%) Citrix
5 4 (5.19%) Fiserv
6 2 (2.60%) Apple
6 2 (2.60%) Avaya
6 2 (2.60%) F5
6 2 (2.60%) Juniper
6 2 (2.60%) Splunk
7 1 (1.30%) Altiris
7 1 (1.30%) BMC
7 1 (1.30%) ESRI
7 1 (1.30%) Fortinet
7 1 (1.30%) MobileIron
7 1 (1.30%) Palo Alto
7 1 (1.30%) Red Hat
7 1 (1.30%) Remedy
7 1 (1.30%) Twitter