Period
to 24 June 2018

The median annual salary for a Support Engineer was £28,000 in advertised job vacancies in Scotland during the 6 months to 24 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK > Scotland
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 165 164 167
Rank change year-on-year -1 +3 -4
Permanent jobs requiring a Support Engineer 67 43 74
As % of all permanent IT jobs advertised in Scotland 1.16% 0.86% 1.27%
As % of the Job Titles category 1.20% 0.91% 1.33%
Number of salaries quoted 39 29 47
Scotland median annual salary £28,000 £26,000 £32,000
Median salary % change year-on-year +7.69% -18.75% +10.34%
10th Percentile £20,946 £22,900 £21,250
90th Percentile £37,800 £42,100 £38,750
UK median annual salary £32,500 £31,500 £32,000
% change year-on-year +3.17% -1.56% +3.23%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5,585 4,724 5,574
% of permanent IT jobs with a recognized job title 96.34% 94.97% 95.89%
Number of salaries quoted 3,773 2,978 3,406
Scotland median annual salary £45,000 £44,000 £43,500
Median salary % change year-on-year +2.27% +1.15% +2.35%
10th Percentile £28,250 £27,500 £26,582
90th Percentile £68,750 £67,500 £65,000
UK median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Engineer
Job Vacancy Trend in Scotland

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Engineer in Scotland

Support Engineer
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Scotland.

Salary trend for Support Engineer in Scotland

Support Engineer
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Engineer in Scotland over the 6 months to 24 June 2018.

Salary histogram for Support Engineer in Scotland

Support Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Scotland region over the 6 months to 24 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -5 29 £28,000 +1.82% 5
Glasgow -19 18 £31,500 +26.00%
Fife -1 6 £27,000 +2.86% 1
Stirling - 5 £27,500 -
Dundee +5 2 £32,500 -
Renfrewshire - 2 £27,250 - 1
Argyll and Bute - 1 - -
Perth and Kinross - 1 - -
East Ayrshire - 1 - -
Scottish Borders - 1 £21,455 -
Aberdeen - 1 £33,000 -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 24 June 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Support Engineer in the job title.

1 29 (43.28%) Windows
2 23 (34.33%) Linux
3 22 (32.84%) Microsoft
3 22 (32.84%) Active Directory
4 17 (25.37%) SQL
5 14 (20.90%) VMware
6 13 (19.40%) Finance
7 11 (16.42%) Firewall
7 11 (16.42%) Unix
7 11 (16.42%) Degree
8 10 (14.93%) Hyper-V
8 10 (14.93%) Windows 7
8 10 (14.93%) Problem-Solving
8 10 (14.93%) Analytical Skills
8 10 (14.93%) ITIL
8 10 (14.93%) SLA
9 9 (13.43%) Mathematics
9 9 (13.43%) Windows Server 2008
10 8 (11.94%) SCCM
10 8 (11.94%) Oracle
10 8 (11.94%) Perl
10 8 (11.94%) LAN
11 7 (10.45%) Computer Science
11 7 (10.45%) Windows 10
11 7 (10.45%) Linux Command Line
11 7 (10.45%) Windows Server
12 6 (8.96%) Office 365
12 6 (8.96%) Microsoft Azure
12 6 (8.96%) SaaS
12 6 (8.96%) VPN

Support Engineer Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.96%) MS Exchange
2 4 (5.97%) nginx
3 3 (4.48%) JBoss
4 2 (2.99%) Apache
4 2 (2.99%) Tomcat
4 2 (2.99%) WebLogic
4 2 (2.99%) WebSphere
4 2 (2.99%) WildFly
5 1 (1.49%) CMS
5 1 (1.49%) Exchange Server 2007
5 1 (1.49%) Exchange Server 2010
5 1 (1.49%) Exchange Server 2013
Applications
1 6 (8.96%) Microsoft Office
2 3 (4.48%) Microsoft Excel
2 3 (4.48%) Microsoft PowerPoint
Cloud Services
1 6 (8.96%) Microsoft Azure
1 6 (8.96%) Office 365
1 6 (8.96%) SaaS
2 4 (5.97%) Amazon AWS
3 3 (4.48%) IaaS
4 2 (2.99%) Akamai
Communications & Networking
1 11 (16.42%) Firewall
2 8 (11.94%) LAN
3 6 (8.96%) DNS
3 6 (8.96%) VPN
4 5 (7.46%) SAN
5 4 (5.97%) DHCP
5 4 (5.97%) Skype
6 3 (4.48%) HTTP
6 3 (4.48%) TCP/IP
6 3 (4.48%) VLAN
6 3 (4.48%) WAN
7 2 (2.99%) Kerberos
7 2 (2.99%) Remote Desktop
7 2 (2.99%) Reverse Proxy
7 2 (2.99%) Wireshark
8 1 (1.49%) F5 BIG-IP GTM
8 1 (1.49%) F5 BIG-IP LTM
8 1 (1.49%) Network Security
8 1 (1.49%) SMS
8 1 (1.49%) WLAN
Database & Business Intelligence
1 3 (4.48%) SQL Server
2 2 (2.99%) MySQL
2 2 (2.99%) SAP HANA
3 1 (1.49%) Apache Cassandra
3 1 (1.49%) PostgreSQL
Development Applications
1 2 (2.99%) Fiddler
2 1 (1.49%) Git (software)
2 1 (1.49%) JIRA
General
1 13 (19.40%) Finance
2 3 (4.48%) Arabic Language
3 2 (2.99%) Back Office
3 2 (2.99%) Manufacturing
3 2 (2.99%) Military
4 1 (1.49%) Advertising
4 1 (1.49%) Electronics
4 1 (1.49%) Legal
Libraries, Frameworks & Software Standards
1 5 (7.46%) XML
2 2 (2.99%) J2EE
2 2 (2.99%) LAMP
2 2 (2.99%) OAuth
2 2 (2.99%) OAuth2
2 2 (2.99%) SAML
2 2 (2.99%) Software Packaging
Miscellaneous
1 10 (14.93%) Analytical Skills
2 7 (10.45%) Computer Science
2 7 (10.45%) Linux Command Line
3 5 (7.46%) Self-Motivation
4 4 (5.97%) Data Centre
5 2 (2.99%) Driving Licence
5 2 (2.99%) Enterprise Cloud
6 1 (1.49%) Blackberry
6 1 (1.49%) Fintech
6 1 (1.49%) Smartphone
Operating Systems
1 29 (43.28%) Windows
2 23 (34.33%) Linux
3 11 (16.42%) Unix
4 10 (14.93%) Windows 7
5 9 (13.43%) Windows Server 2008
6 7 (10.45%) Windows 10
6 7 (10.45%) Windows Server
7 5 (7.46%) Windows Server 2003
8 4 (5.97%) Windows XP
9 3 (4.48%) Windows Server 2012
10 1 (1.49%) CentOS
10 1 (1.49%) Debian
10 1 (1.49%) Mac OS X
10 1 (1.49%) Windows 8
Processes & Methodologies
1 10 (14.93%) ITIL
1 10 (14.93%) Problem-Solving
2 9 (13.43%) Mathematics
3 5 (7.46%) Physics
3 5 (7.46%) Project Management
4 4 (5.97%) Configuration Management
4 4 (5.97%) Service Delivery
4 4 (5.97%) Service Management
5 3 (4.48%) ITSM
5 3 (4.48%) Problem Management
6 2 (2.99%) Application Performance Management
6 2 (2.99%) Creative Thinking
6 2 (2.99%) ITIL V2
6 2 (2.99%) Performance Management
6 2 (2.99%) Root Cause Analysis
6 2 (2.99%) SDLC
6 2 (2.99%) Threat Detection
7 1 (1.49%) Customer Requirements
7 1 (1.49%) Proactive Management
7 1 (1.49%) Task Automation
Programming Languages
1 17 (25.37%) SQL
2 8 (11.94%) Perl
3 6 (8.96%) Java
4 5 (7.46%) PL/SQL
5 2 (2.99%) Python
6 1 (1.49%) Bash Shell
6 1 (1.49%) JavaScript
6 1 (1.49%) PHP
6 1 (1.49%) PowerShell
6 1 (1.49%) Ruby
6 1 (1.49%) Shell Script
Qualifications
1 11 (16.42%) Degree
2 4 (5.97%) Microsoft Certification
3 3 (4.48%) HND
3 3 (4.48%) MCITP
4 2 (2.99%) CCNA
4 2 (2.99%) Cisco Certification
4 2 (2.99%) Computer Science Degree
4 2 (2.99%) Network+ Certification
4 2 (2.99%) SC Cleared
4 2 (2.99%) Security Cleared
4 2 (2.99%) VCAP
4 2 (2.99%) VCDX
5 1 (1.49%) DV Cleared
5 1 (1.49%) HNC
5 1 (1.49%) ITIL Certification
Quality Assurance & Compliance
1 10 (14.93%) SLA
2 3 (4.48%) ISO/IEC 27001
3 2 (2.99%) ISO/IEC 20000
4 1 (1.49%) ISO 9001
4 1 (1.49%) QA
System Software
1 22 (32.84%) Active Directory
2 10 (14.93%) Hyper-V
3 2 (2.99%) VMware Infrastructure
3 2 (2.99%) XenApp
4 1 (1.49%) Postfix
Systems Management
1 8 (11.94%) SCCM
2 4 (5.97%) DameWare
3 2 (2.99%) Kibana
3 2 (2.99%) SCOM
4 1 (1.49%) Ansible
4 1 (1.49%) HAProxy
4 1 (1.49%) Nagios
4 1 (1.49%) Opscode Chef
4 1 (1.49%) Puppet
Vendors
1 22 (32.84%) Microsoft
2 14 (20.90%) VMware
3 8 (11.94%) Oracle
4 4 (5.97%) Citrix
5 3 (4.48%) Apple
5 3 (4.48%) Ivanti
5 3 (4.48%) Red Hat
6 2 (2.99%) Avaya
6 2 (2.99%) SAP
6 2 (2.99%) Verint
7 1 (1.49%) AppDynamics
7 1 (1.49%) F5
7 1 (1.49%) HP
7 1 (1.49%) Informatica
7 1 (1.49%) Mitel
7 1 (1.49%) NetApp
7 1 (1.49%) ServiceNow
7 1 (1.49%) Splunk