Period
to 18 November 2018

The median annual salary for a Support Engineer was £27,500 in advertised job vacancies in Scotland during the 6 months to 18 November 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Engineer
UK > Scotland
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 152 183 138
Rank change year-on-year +31 -45 +29
Permanent jobs requiring a Support Engineer 77 44 79
As % of all permanent IT jobs advertised in Scotland 1.45% 0.78% 1.52%
As % of the Job Titles category 1.52% 0.81% 1.58%
Number of salaries quoted 50 32 66
Scotland median annual salary £27,500 £24,250 £35,000
Median salary % change year-on-year +13.40% -30.71% +27.27%
10th Percentile £21,250 £18,750 £21,250
90th Percentile £42,625 £39,750 £48,500
UK median annual salary £32,500 £30,000 £32,000
% change year-on-year +8.33% -6.25% +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Scotland
Permanent vacancies in Scotland with a recognized job title 5,067 5,409 5,007
% of permanent IT jobs with a recognized job title 95.37% 96.26% 96.33%
Number of salaries quoted 3,297 3,458 3,098
Scotland median annual salary £45,000 £43,000 £42,500
Median salary % change year-on-year +4.65% +1.18% -
10th Percentile £28,500 £27,500 £27,000
90th Percentile £70,000 £65,000 £64,825
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% +5.56%

Support Engineer
Job Vacancy Trend in Scotland

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Support Engineer in Scotland

Support Engineer
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Engineer in Scotland.

Salary trend for Support Engineer in Scotland

Support Engineer
Salary Histogram in Scotland

The salary distribution of IT jobs citing Support Engineer in Scotland over the 6 months to 18 November 2018.

Salary histogram for Support Engineer in Scotland

Support Engineer
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Scotland region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +17 29 £26,625 +10.94% 1
Edinburgh +6 28 £33,000 +30.69% 2
Dundee +17 5 £24,000 - 1
Renfrewshire 0 3 £27,000 +20.00%
West Lothian - 2 £32,500 -
South Lanarkshire - 2 £38,000 -
Stirling - 2 £36,250 -
Highlands - 2 £21,000 -
Aberdeen +2 1 £26,500 - 1
Fife -3 1 £26,000 +14.29%
Moray - 1 - -
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 18 November 2018, Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Support Engineer in the job title.

1 36 (46.75%) Microsoft
2 34 (44.16%) Windows
3 28 (36.36%) Active Directory
4 20 (25.97%) VMware
5 19 (24.68%) Linux
5 19 (24.68%) SQL
6 18 (23.38%) ITIL
7 16 (20.78%) Problem-Solving
8 15 (19.48%) Degree
8 15 (19.48%) Firewall
9 14 (18.18%) Finance
9 14 (18.18%) Office 365
10 12 (15.58%) Windows Server
11 11 (14.29%) SLA
11 11 (14.29%) Windows Server 2008
11 11 (14.29%) Windows 7
12 10 (12.99%) Microsoft Azure
12 10 (12.99%) DNS
12 10 (12.99%) TCP/IP
12 10 (12.99%) Oracle
12 10 (12.99%) Microsoft Office
12 10 (12.99%) Windows 10
13 9 (11.69%) WAN
13 9 (11.69%) Analytical Skills
14 8 (10.39%) Hyper-V
14 8 (10.39%) Computer Science
14 8 (10.39%) LAN
14 8 (10.39%) Cisco
14 8 (10.39%) SQL Server
14 8 (10.39%) Data Centre

Support Engineer Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.19%) MS Exchange
1 4 (5.19%) nginx
2 2 (2.60%) Apache
2 2 (2.60%) JBoss
2 2 (2.60%) WebLogic
2 2 (2.60%) WebSphere
3 1 (1.30%) ArcGIS
3 1 (1.30%) BizTalk Server
3 1 (1.30%) SharePoint
3 1 (1.30%) WildFly
Applications
1 10 (12.99%) Microsoft Office
2 2 (2.60%) Microsoft Excel
2 2 (2.60%) Microsoft PowerPoint
Business Applications
1 1 (1.30%) Dynamics CRM
Cloud Services
1 14 (18.18%) Office 365
2 10 (12.99%) Microsoft Azure
3 7 (9.09%) Amazon AWS
4 5 (6.49%) SaaS
5 4 (5.19%) Akamai
5 4 (5.19%) IaaS
6 2 (2.60%) Google Cloud Platform
7 1 (1.30%) PaaS
Communications & Networking
1 15 (19.48%) Firewall
2 10 (12.99%) DNS
2 10 (12.99%) TCP/IP
3 9 (11.69%) WAN
4 8 (10.39%) LAN
5 5 (6.49%) HTTP
5 5 (6.49%) VPN
5 5 (6.49%) Wireshark
6 4 (5.19%) Internet
6 4 (5.19%) Kerberos
6 4 (5.19%) Remote Desktop
6 4 (5.19%) Reverse Proxy
6 4 (5.19%) SAN
7 2 (2.60%) BGP
7 2 (2.60%) Broadband
7 2 (2.60%) DHCP
7 2 (2.60%) Junos
7 2 (2.60%) OSPF
7 2 (2.60%) WebEx
8 1 (1.30%) Unified Communications
Database & Business Intelligence
1 8 (10.39%) SQL Server
2 7 (9.09%) MySQL
3 4 (5.19%) Big Data
4 2 (2.60%) Relational Database
5 1 (1.30%) Data Warehouse
5 1 (1.30%) GIS
5 1 (1.30%) SQL Server 2008
Development Applications
1 4 (5.19%) Fiddler
2 3 (3.90%) Hudson
3 2 (2.60%) Git (software)
3 2 (2.60%) Subversion
4 1 (1.30%) JIRA
General
1 14 (18.18%) Finance
2 3 (3.90%) French Language
3 2 (2.60%) German Language
3 2 (2.60%) Retail
3 2 (2.60%) Spanish Language
3 2 (2.60%) Telecoms
4 1 (1.30%) Advertising
4 1 (1.30%) Arabic Language
4 1 (1.30%) Electronics
4 1 (1.30%) Legal
4 1 (1.30%) Military
Libraries, Frameworks & Software Standards
1 4 (5.19%) OAuth
1 4 (5.19%) OAuth2
1 4 (5.19%) OpenID
1 4 (5.19%) SAML
2 3 (3.90%) .NET
3 2 (2.60%) ODBC
4 1 (1.30%) CSS
4 1 (1.30%) HTML
4 1 (1.30%) J2EE
4 1 (1.30%) LAMP
4 1 (1.30%) LDAP
4 1 (1.30%) XML
Miscellaneous
1 9 (11.69%) Analytical Skills
2 8 (10.39%) Computer Science
2 8 (10.39%) Data Centre
3 4 (5.19%) Enterprise Cloud
3 4 (5.19%) Fintech
4 3 (3.90%) Enterprise Software
4 3 (3.90%) Greenfield Project
4 3 (3.90%) Management Information System
4 3 (3.90%) Self-Motivation
5 2 (2.60%) Driving Licence
5 2 (2.60%) Internet of Things
5 2 (2.60%) PKI
5 2 (2.60%) SCADA
5 2 (2.60%) Smartphone
6 1 (1.30%) Blackberry
6 1 (1.30%) Linux Command Line
6 1 (1.30%) Mobile App
6 1 (1.30%) NHS
Operating Systems
1 34 (44.16%) Windows
2 19 (24.68%) Linux
3 12 (15.58%) Windows Server
4 11 (14.29%) Windows 7
4 11 (14.29%) Windows Server 2008
5 10 (12.99%) Windows 10
6 6 (7.79%) Windows Server 2012
7 5 (6.49%) Unix
8 4 (5.19%) Windows Server 2003
9 2 (2.60%) Windows 2000
9 2 (2.60%) Windows 8
10 1 (1.30%) Android
10 1 (1.30%) CentOS
10 1 (1.30%) Mac OS X
10 1 (1.30%) Windows XP
Processes & Methodologies
1 18 (23.38%) ITIL
2 16 (20.78%) Problem-Solving
3 6 (7.79%) Software Engineering
4 5 (6.49%) Analytics
4 5 (6.49%) Customer Engagement
4 5 (6.49%) Incident Management
4 5 (6.49%) Infrastructure Engineering
4 5 (6.49%) Service Delivery
4 5 (6.49%) Threat Detection
5 4 (5.19%) Configuration Management
5 4 (5.19%) Creative Thinking
5 4 (5.19%) Task Automation
6 3 (3.90%) Disaster Recovery
6 3 (3.90%) ITSM
6 3 (3.90%) Open Source
6 3 (3.90%) Proactive Monitoring
6 3 (3.90%) Root Cause Analysis
6 3 (3.90%) Statistics
6 3 (3.90%) WFM
6 3 (3.90%) Workforce Optimisation
Programming Languages
1 19 (24.68%) SQL
2 4 (5.19%) Java
2 4 (5.19%) Perl
2 4 (5.19%) PowerShell
2 4 (5.19%) VB
3 3 (3.90%) Bash Shell
3 3 (3.90%) C#
3 3 (3.90%) VBA
4 2 (2.60%) C++
4 2 (2.60%) JavaScript
4 2 (2.60%) Python
4 2 (2.60%) Shell Script
5 1 (1.30%) PHP
5 1 (1.30%) R
5 1 (1.30%) Ruby
5 1 (1.30%) T-SQL
Qualifications
1 15 (19.48%) Degree
2 6 (7.79%) HND
3 5 (6.49%) Microsoft Certification
4 4 (5.19%) Computer Science Degree
4 4 (5.19%) MCP
5 3 (3.90%) Cisco Certification
5 3 (3.90%) MCSE
6 2 (2.60%) A+ Certification
6 2 (2.60%) CCNP
6 2 (2.60%) ITIL Foundation Certificate
6 2 (2.60%) JNCIP
6 2 (2.60%) JNCIS
6 2 (2.60%) Numerate Degree
6 2 (2.60%) SC Cleared
6 2 (2.60%) Security Cleared
7 1 (1.30%) CCNA
7 1 (1.30%) DV Cleared
7 1 (1.30%) ITIL Certification
7 1 (1.30%) MCITP
7 1 (1.30%) MCSA
Quality Assurance & Compliance
1 11 (14.29%) SLA
2 5 (6.49%) QA
3 2 (2.60%) ISO/IEC 20000
3 2 (2.60%) ISO/IEC 27001
4 1 (1.30%) PMO
System Software
1 28 (36.36%) Active Directory
2 8 (10.39%) Hyper-V
3 5 (6.49%) VMware Infrastructure
4 2 (2.60%) vSphere
5 1 (1.30%) Microsoft App-V
5 1 (1.30%) Virtual Machines
Systems Management
1 6 (7.79%) SCCM
2 4 (5.19%) Kibana
3 3 (3.90%) Systems Management Server (SMS)
4 2 (2.60%) Microsoft Intune
4 2 (2.60%) WSUS
5 1 (1.30%) Ansible
5 1 (1.30%) Nagios
5 1 (1.30%) Opscode Chef
5 1 (1.30%) Puppet
5 1 (1.30%) Single Sign-On
5 1 (1.30%) WMI
Vendors
1 36 (46.75%) Microsoft
2 20 (25.97%) VMware
3 10 (12.99%) Oracle
4 8 (10.39%) Cisco
5 5 (6.49%) Citrix
6 2 (2.60%) Avaya
6 2 (2.60%) F5
6 2 (2.60%) Fortinet
6 2 (2.60%) Juniper
6 2 (2.60%) Red Hat
6 2 (2.60%) Splunk
7 1 (1.30%) Altiris
7 1 (1.30%) AppDynamics
7 1 (1.30%) Aruba
7 1 (1.30%) Fiserv
7 1 (1.30%) Foundry
7 1 (1.30%) Infoblox
7 1 (1.30%) Palo Alto
7 1 (1.30%) ServiceNow
7 1 (1.30%) Twitter