The median annual salary for a 1st Line Support was £22,500 in advertised job vacancies in Essex during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
First Line Support
Rank 86 82 96
Rank change year-on-year -4 +14  
Permanent jobs requiring a 1st Line Support 2 19 8
As % of all permanent IT jobs advertised in Essex 0.20% 1.76% 0.65%
As % of the Job Titles category 0.21% 1.81% 0.66%
Number of salaries quoted 1 16 8
Median salary £22,500 £23,000 £20,000
Median salary % change year-on-year -2.17% +15.00%  
UK excluding London median salary £21,000 £20,500 £20,000
% change year-on-year +2.43% +2.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Essex. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Essex
Permanent job vacancies with a job title containing a recognized job role 956 1048 1208
As % of all permanent IT job vacancies advertised in Essex 94.94% 97.22% 97.42%
Number of salaries quoted 726 812 969
Median salary £45,000 £45,000 £40,000
Median salary % change year-on-year - +12.50%  
90% offered a salary of more than £24,000 £24,000 £23,650
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support
Job Vacancy Trend in Essex

The job posting trend of jobs advertised in Essex that featured 1st Line Support in the job title.

Job vacancy trend for 1st Line Support in Essex

1st Line Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Essex.

Salary trend for 1st Line Support in Essex

1st Line Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Essex region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thurrock - 2 £22,500 -
1st Line Support
East of England

1st Line Support Skill Set
Top 20 Related IT Skills in Essex

For the 6 months to 26 March 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring 1st Line Support in the job title.

1 4 (100.00%) Windows
2 2 (50.00%) C
2 2 (50.00%) MS Excel
2 2 (50.00%) SharePoint
2 2 (50.00%) Microsoft
2 2 (50.00%) Active Directory
2 2 (50.00%) Mac OS X
2 2 (50.00%) Sage
2 2 (50.00%) Telecoms
2 2 (50.00%) Finance
2 2 (50.00%) MS PowerPoint
2 2 (50.00%) Mathematics
2 2 (50.00%) Time Management
2 2 (50.00%) Data Entry
2 2 (50.00%) Windows 7
2 2 (50.00%) Windows 8
2 2 (50.00%) SharePoint 2013
2 2 (50.00%) Analytical Skills
2 2 (50.00%) Data Centre
2 2 (50.00%) Windows 10

1st Line Support Skill Set
Top Related IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) SharePoint
1 2 (50.00%) SharePoint 2013
Applications
1 2 (50.00%) MS Excel
1 2 (50.00%) MS PowerPoint
General
1 2 (50.00%) Finance
1 2 (50.00%) Telecoms
Miscellaneous
1 2 (50.00%) Analytical Skills
1 2 (50.00%) Data Centre
Operating Systems
1 4 (100.00%) Windows
2 2 (50.00%) Mac OS X
2 2 (50.00%) Windows 10
2 2 (50.00%) Windows 7
2 2 (50.00%) Windows 8
Processes & Methodologies
1 2 (50.00%) Data Entry
1 2 (50.00%) Mathematics
1 2 (50.00%) Time Management
Programming Languages
1 2 (50.00%) C
System Software
1 2 (50.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft
1 2 (50.00%) Sage