The median annual salary for a Service Analyst was £52,500 in advertised job vacancies in Glasgow during the 3 months to 23 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
Scotland / Glasgow
3 months to
23 Apr 2017
Same period 2016 Same period 2015
Rank 92 103 100
Rank change year-on-year +11 -3  
Permanent jobs requiring a Service Analyst 1 8 8
As % of all permanent IT jobs advertised in Glasgow 0.10% 0.62% 0.65%
As % of the Job Titles category 0.10% 0.64% 0.67%
Number of salaries quoted 1 5 6
Median salary £52,500 £26,000 £22,500
Median salary % change year-on-year +101.92% +15.55%  
UK excluding London median salary £24,000 £25,000 £23,000
% change year-on-year -4.00% +8.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Glasgow. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Glasgow
Permanent job vacancies with a job title containing a recognized job role 956 1256 1195
As % of all permanent IT job vacancies advertised in Glasgow 96.86% 97.67% 96.53%
Number of salaries quoted 549 772 801
Median salary £42,500 £42,500 £43,913
Median salary % change year-on-year - -3.21%  
90% offered a salary of more than £29,000 £30,000 £28,500
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Glasgow

Service Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Glasgow.

Salary trend for Service Analyst in Glasgow

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 23 April 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Service Analyst in the job title.

1 4 (66.67%) ITIL
2 3 (50.00%) VPN
2 3 (50.00%) SLA
2 3 (50.00%) LAN
3 2 (33.33%) ITIL V3
3 2 (33.33%) Spanning Tree
3 2 (33.33%) Customer Engagement
3 2 (33.33%) Aruba
3 2 (33.33%) FortiGate
3 2 (33.33%) Cisco PIX
3 2 (33.33%) Network Security
3 2 (33.33%) Time Management
3 2 (33.33%) Cisco ASA
3 2 (33.33%) VoIP
3 2 (33.33%) Cisco Certification
3 2 (33.33%) CheckPoint
3 2 (33.33%) MPLS
3 2 (33.33%) Project Management
3 2 (33.33%) Cisco
3 2 (33.33%) Microsoft
3 2 (33.33%) CCNP
3 2 (33.33%) Active Directory
3 2 (33.33%) Windows
3 2 (33.33%) Change Management
3 2 (33.33%) Management Information System
3 2 (33.33%) Wi-Fi
3 2 (33.33%) Wireless
3 2 (33.33%) IPsec
3 2 (33.33%) Windows Server
4 1 (16.67%) Multi-Factor Authentication

Service Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) MS Exchange
Applications
1 1 (16.67%) Microsoft Excel
1 1 (16.67%) Microsoft Office
Communications & Networking
1 3 (50.00%) LAN
1 3 (50.00%) VPN
2 2 (33.33%) Cisco ASA
2 2 (33.33%) Cisco PIX
2 2 (33.33%) IPsec
2 2 (33.33%) MPLS
2 2 (33.33%) Network Security
2 2 (33.33%) Spanning Tree
2 2 (33.33%) VoIP
2 2 (33.33%) Wi-Fi
2 2 (33.33%) Wireless
3 1 (16.67%) ADSL
3 1 (16.67%) WAN
General
1 1 (16.67%) Finance
Miscellaneous
1 2 (33.33%) Management Information System
2 1 (16.67%) Blackberry
2 1 (16.67%) Data Structures
2 1 (16.67%) SWIFT
2 1 (16.67%) Video Conferencing
Operating Systems
1 2 (33.33%) Windows
1 2 (33.33%) Windows Server
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 4 (66.67%) ITIL
2 2 (33.33%) Change Management
2 2 (33.33%) Customer Engagement
2 2 (33.33%) ITIL V3
2 2 (33.33%) Project Management
2 2 (33.33%) Time Management
3 1 (16.67%) Asset Management
3 1 (16.67%) Business Analysis
3 1 (16.67%) Coaching
3 1 (16.67%) CRM
3 1 (16.67%) Functional Testing
3 1 (16.67%) Investment Management
3 1 (16.67%) Knowledge Management
3 1 (16.67%) Mentoring
3 1 (16.67%) Multi-Factor Authentication
3 1 (16.67%) Service Management
3 1 (16.67%) User Acceptance Testing
Qualifications
1 2 (33.33%) CCNP
1 2 (33.33%) Cisco Certification
2 1 (16.67%) ISEB
2 1 (16.67%) SC Cleared
2 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 3 (50.00%) SLA
System Software
1 2 (33.33%) Active Directory
2 1 (16.67%) Hyper-V
Systems Management
1 2 (33.33%) FortiGate
2 1 (16.67%) SCCM
2 1 (16.67%) SCOM
Vendors
1 2 (33.33%) Aruba
1 2 (33.33%) CheckPoint
1 2 (33.33%) Cisco
1 2 (33.33%) Microsoft
2 1 (16.67%) iManage
2 1 (16.67%) Interwoven
2 1 (16.67%) MobileIron