Period
to 25 July 2017

The median annual salary for a Service Analyst was £23,250 in advertised job vacancies in Glasgow during the 6 months to 25 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
Scotland > Glasgow
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 134 145 125
Rank change year-on-year +11 -20 -19
Permanent jobs requiring a Service Analyst 9 17 25
As % of all permanent IT jobs advertised in Glasgow 0.41% 0.66% 1.01%
As % of the Job Titles category 0.43% 0.68% 1.05%
Number of salaries quoted 8 13 15
Glasgow median annual salary £23,250 £23,750 £23,000
Median salary % change year-on-year -2.11% +3.26% -8.00%
10th Percentile £18,000 £21,375 £19,450
90th Percentile £57,500 £26,100 £43,750
Scotland median annual salary £33,500 £23,750 £25,500
% change year-on-year +41.05% -6.86% +2.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Glasgow. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Glasgow
Permanent job vacancies with a job title containing a recognized job role 2098 2494 2375
As % of all permanent IT job vacancies advertised in Glasgow 94.59% 96.93% 95.65%
Number of salaries quoted 1261 1408 1556
Glasgow median annual salary £45,000 £42,500 £43,250
Median salary % change year-on-year +5.88% -1.73% +8.13%
10th Percentile £28,750 £27,500 £27,500
90th Percentile £67,500 £62,500 £62,500
Scotland median annual salary £42,500 £43,500 £42,500
% change year-on-year -2.30% +2.35% +6.25%

Service Analyst
Job Vacancy Trend in Glasgow

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Analyst in Glasgow

Service Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Glasgow.

Salary trend for Service Analyst in Glasgow

Service Analyst
Salary Histogram in Glasgow

The salary distribution of IT jobs citing Service Analyst in Glasgow over the 6 months to 25 July 2017.

Salary histogram for Service Analyst in Glasgow

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 25 July 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Service Analyst in the job title.

1 7 (77.78%) Windows
2 5 (55.56%) Microsoft Office
2 5 (55.56%) Microsoft
2 5 (55.56%) Active Directory
3 4 (44.44%) Degree
3 4 (44.44%) Windows 8
3 4 (44.44%) Citrix
3 4 (44.44%) MS Exchange
4 3 (33.33%) VoIP
4 3 (33.33%) SLA
4 3 (33.33%) Android
5 2 (22.22%) Business Analysis
5 2 (22.22%) Office 365
5 2 (22.22%) Service Delivery
5 2 (22.22%) Windows XP
5 2 (22.22%) SharePoint
6 1 (11.11%) ERP
6 1 (11.11%) Microsoft Excel
6 1 (11.11%) Web Services
6 1 (11.11%) ITIL
6 1 (11.11%) MCP
6 1 (11.11%) HND
6 1 (11.11%) SQL Server
6 1 (11.11%) ADSL
6 1 (11.11%) DHCP
6 1 (11.11%) VPN
6 1 (11.11%) DNS
6 1 (11.11%) Change Management
6 1 (11.11%) Disaster Recovery
6 1 (11.11%) Identity Management

Service Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (44.44%) MS Exchange
2 2 (22.22%) SharePoint
3 1 (11.11%) SharePoint 2010
Applications
1 5 (55.56%) Microsoft Office
2 1 (11.11%) Microsoft Excel
Cloud Services
1 2 (22.22%) Office 365
Communications & Networking
1 3 (33.33%) VoIP
2 1 (11.11%) ADSL
2 1 (11.11%) DHCP
2 1 (11.11%) DNS
2 1 (11.11%) Remote Desktop
2 1 (11.11%) VPN
Database & Business Intelligence
1 1 (11.11%) SQL Server
1 1 (11.11%) SQL Server 2012
General
1 1 (11.11%) Finance
1 1 (11.11%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (11.11%) Web Services
Miscellaneous
1 1 (11.11%) Analytical Skills
1 1 (11.11%) Data Structures
1 1 (11.11%) Smartphone
1 1 (11.11%) SWIFT
1 1 (11.11%) User Experience
Operating Systems
1 7 (77.78%) Windows
2 4 (44.44%) Windows 8
3 3 (33.33%) Android
4 2 (22.22%) Windows XP
5 1 (11.11%) Windows 10
5 1 (11.11%) Windows 7
5 1 (11.11%) Windows Server
5 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 2 (22.22%) Business Analysis
1 2 (22.22%) Service Delivery
2 1 (11.11%) Agile Software Development
2 1 (11.11%) Business Continuity
2 1 (11.11%) Change Management
2 1 (11.11%) Continuous Improvement
2 1 (11.11%) Disaster Recovery
2 1 (11.11%) ERP
2 1 (11.11%) Functional Testing
2 1 (11.11%) Identity Management
2 1 (11.11%) Investment Management
2 1 (11.11%) ITIL
2 1 (11.11%) ITIL V3
2 1 (11.11%) Line Management
2 1 (11.11%) Project Management
2 1 (11.11%) Scrum
2 1 (11.11%) Service Desk Management
2 1 (11.11%) Stakeholder Management
2 1 (11.11%) User Acceptance Testing
2 1 (11.11%) User Stories
Qualifications
1 4 (44.44%) Degree
2 1 (11.11%) HND
2 1 (11.11%) ISEB
2 1 (11.11%) MCP
Quality Assurance & Compliance
1 3 (33.33%) SLA
System Software
1 5 (55.56%) Active Directory
2 1 (11.11%) Microsoft Virtual Server
2 1 (11.11%) Virtual Desktop
2 1 (11.11%) Virtual Servers
2 1 (11.11%) VMware Infrastructure
Systems Management
1 1 (11.11%) DameWare
1 1 (11.11%) SCCM
Vendors
1 5 (55.56%) Microsoft
2 4 (44.44%) Citrix
3 1 (11.11%) Adobe
3 1 (11.11%) HP
3 1 (11.11%) Motorola
3 1 (11.11%) VMware
Glasgow
Hays Specialist Recruitment Ltd
Salary: £20000 - £24000.00 per annum
Posted: 22 days ago