Period
to 17 January 2018

The median annual salary for a Service Analyst was £32,750 in advertised job vacancies in Glasgow during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
Scotland > Glasgow
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 131 116 136
Rank change year-on-year -15 +20 -20
Permanent jobs requiring a Service Analyst 15 8 21
As % of all permanent IT jobs advertised in Glasgow 0.68% 0.42% 0.80%
As % of the Job Titles category 0.71% 0.44% 0.83%
Number of salaries quoted 13 7 9
Glasgow median annual salary £32,750 £31,000 £21,500
Median salary % change year-on-year +5.65% +44.19% -8.51%
10th Percentile £16,275 £20,500 £17,500
90th Percentile £37,425 £38,000 £26,500
Scotland median annual salary £24,000 £30,000 £26,000
% change year-on-year -20.00% +15.38% +0.97%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Glasgow
Permanent vacancies in Glasgow with a recognized job title 2,114 1,836 2,521
% of permanent IT jobs with a recognized job title 96.40% 96.58% 96.63%
Number of salaries quoted 1,397 1,089 1,614
Glasgow median annual salary £47,500 £42,500 £42,000
Median salary % change year-on-year +11.76% +1.19% +5.00%
10th Percentile £31,325 £28,750 £28,000
90th Percentile £67,500 £60,000 £60,000
Scotland median annual salary £43,500 £42,500 £42,500
% change year-on-year +2.35% - +2.41%

Service Analyst
Job Vacancy Trend in Glasgow

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Analyst in Glasgow

Service Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Glasgow.

Salary trend for Service Analyst in Glasgow

Service Analyst
Salary Histogram in Glasgow

The salary distribution of IT jobs citing Service Analyst in Glasgow over the 6 months to 17 January 2018.

Salary histogram for Service Analyst in Glasgow

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Glasgow

For the 6 months to 17 January 2018, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Service Analyst in the job title.

1 7 (46.67%) Microsoft Office
1 7 (46.67%) Windows
1 7 (46.67%) Active Directory
1 7 (46.67%) Finance
2 5 (33.33%) Microsoft
3 4 (26.67%) Service Management
4 3 (20.00%) QA
4 3 (20.00%) Agile Software Development
4 3 (20.00%) Banking
4 3 (20.00%) Scrum
4 3 (20.00%) Citrix
4 3 (20.00%) ITIL
4 3 (20.00%) Windows 8
4 3 (20.00%) Analytics
5 2 (13.33%) Qlik Sense
5 2 (13.33%) Robotic Process Automation
5 2 (13.33%) Data Analytics
5 2 (13.33%) User Stories
5 2 (13.33%) User Acceptance Testing
5 2 (13.33%) Problem Management
5 2 (13.33%) Use Case
5 2 (13.33%) MS Visio
5 2 (13.33%) MS Exchange
5 2 (13.33%) Business Intelligence
5 2 (13.33%) Degree
5 2 (13.33%) Time Management
6 1 (6.67%) Kanban
6 1 (6.67%) Data Protection
6 1 (6.67%) PowerShell
6 1 (6.67%) Android

Service Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) MS Exchange
2 1 (6.67%) SharePoint
Applications
1 7 (46.67%) Microsoft Office
2 2 (13.33%) MS Visio
3 1 (6.67%) Microsoft Excel
Business Applications
1 1 (6.67%) Remedy ITSM
Communications & Networking
1 1 (6.67%) ADSL
1 1 (6.67%) Broadband
1 1 (6.67%) Ethernet
1 1 (6.67%) Internet
1 1 (6.67%) TCP/IP
1 1 (6.67%) VoIP
Database & Business Intelligence
1 2 (13.33%) Qlik Sense
Development Applications
1 1 (6.67%) JIRA
General
1 7 (46.67%) Finance
2 3 (20.00%) Banking
3 1 (6.67%) Investment Banking
3 1 (6.67%) Telecoms
Miscellaneous
1 1 (6.67%) Analytical Skills
1 1 (6.67%) Blackberry
1 1 (6.67%) Smartphone
Operating Systems
1 7 (46.67%) Windows
2 3 (20.00%) Windows 8
3 1 (6.67%) Android
3 1 (6.67%) Windows Server
3 1 (6.67%) Windows Server 2008
3 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 4 (26.67%) Service Management
2 3 (20.00%) Agile Software Development
2 3 (20.00%) Analytics
2 3 (20.00%) ITIL
2 3 (20.00%) Scrum
3 2 (13.33%) Business Intelligence
3 2 (13.33%) Data Analytics
3 2 (13.33%) Problem Management
3 2 (13.33%) Robotic Process Automation
3 2 (13.33%) Time Management
3 2 (13.33%) Use Case
3 2 (13.33%) User Acceptance Testing
3 2 (13.33%) User Stories
4 1 (6.67%) Change Management
4 1 (6.67%) Incident Management
4 1 (6.67%) Programme Management
4 1 (6.67%) Release Management
4 1 (6.67%) Requirements Management
4 1 (6.67%) Service Delivery
4 1 (6.67%) Stakeholder Management
Programming Languages
1 1 (6.67%) PowerShell
Qualifications
1 2 (13.33%) Degree
2 1 (6.67%) ITIL Certification
Quality Assurance & Compliance
1 3 (20.00%) QA
2 1 (6.67%) SLA
System Software
1 7 (46.67%) Active Directory
2 1 (6.67%) Hyper-V
2 1 (6.67%) XenApp
Systems Management
1 1 (6.67%) SCCM
1 1 (6.67%) SCOM
Vendors
1 5 (33.33%) Microsoft
2 3 (20.00%) Citrix
3 1 (6.67%) BMC
3 1 (6.67%) CommVault
3 1 (6.67%) HP
3 1 (6.67%) Intel
3 1 (6.67%) Lotus
3 1 (6.67%) Planview
3 1 (6.67%) Remedy
3 1 (6.67%) SAP
3 1 (6.67%) ServiceNow
3 1 (6.67%) Sun