The median annual salary for a Service Analyst was £24,500 in advertised job vacancies in Scotland during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
UK / Scotland
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 144 143 138
Rank change year-on-year -1 -5  
Permanent jobs requiring a Service Analyst 13 19 28
As % of all permanent IT jobs advertised in Scotland 0.48% 0.66% 0.90%
As % of the Job Titles category 0.51% 0.69% 0.94%
Number of salaries quoted 7 14 19
Median salary £24,500 £23,625 £26,000
Median salary % change year-on-year +3.70% -9.13%  
90% offered a salary of more than £18,000 £21,150 £21,900
10% offered a salary of more than £41,100 £32,500 £49,500
UK excluding London median salary £23,500 £24,000 £25,000
% change year-on-year -2.08% -4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Scotland. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Scotland
Permanent job vacancies with a job title containing a recognized job role 2552 2769 2967
As % of all permanent IT job vacancies advertised in Scotland 94.03% 96.62% 95.19%
Number of salaries quoted 1640 1596 1883
Median salary £43,000 £43,000 £42,500
Median salary % change year-on-year - +1.17%  
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £65,000 £60,000 £61,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in Scotland

The job posting trend of jobs advertised in Scotland that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Scotland

Service Analyst
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Scotland.

Salary trend for Service Analyst in Scotland

Service Analyst
Salary Histogram in Scotland

The salary distribution of IT jobs citing Service Analyst in Scotland over the 3 months to 27 June 2017.

Salary histogram for Service Analyst in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow +2 7 £21,250 -10.05% 2
Edinburgh -9 3 - - 1
Aberdeen - 1 - -
Dundee - 1 - -
Inverclyde - 1 £33,500 -
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Scotland

For the 6 months to 27 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region featuring Service Analyst in the job title.

1 10 (47.62%) Windows
1 10 (47.62%) Degree
2 7 (33.33%) Active Directory
3 6 (28.57%) Citrix
3 6 (28.57%) Linux
3 6 (28.57%) Python
4 5 (23.81%) Microsoft Office
4 5 (23.81%) SQL
4 5 (23.81%) Microsoft
4 5 (23.81%) ETL
4 5 (23.81%) PostgreSQL
4 5 (23.81%) Mathematics
4 5 (23.81%) Data Analysis
4 5 (23.81%) MongoDB
5 4 (19.05%) Windows 8
5 4 (19.05%) VMware Infrastructure
5 4 (19.05%) VMware
5 4 (19.05%) Change Management
5 4 (19.05%) SLA
5 4 (19.05%) MS Exchange
5 4 (19.05%) Windows Server
6 3 (14.29%) Virtual Servers
6 3 (14.29%) SharePoint
6 3 (14.29%) ERP
6 3 (14.29%) VoIP
6 3 (14.29%) Service Management
6 3 (14.29%) Finance
6 3 (14.29%) Stakeholder Management
6 3 (14.29%) SCCM
6 3 (14.29%) Android

Service Analyst Skill Set
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (19.05%) MS Exchange
2 3 (14.29%) SharePoint
3 2 (9.52%) IBM Domino
4 1 (4.76%) Apache
4 1 (4.76%) IIS
4 1 (4.76%) SAS
4 1 (4.76%) SharePoint 2010
4 1 (4.76%) SharePoint 2013
4 1 (4.76%) Skype for Business
Applications
1 5 (23.81%) Microsoft Office
2 2 (9.52%) Microsoft Excel
3 1 (4.76%) Microsoft PowerPoint
3 1 (4.76%) Microsoft Project
Business Applications
1 1 (4.76%) Dynamics AX
1 1 (4.76%) Infor M3
Cloud Services
1 2 (9.52%) SaaS
2 1 (4.76%) Office 365
Communications & Networking
1 3 (14.29%) VoIP
2 2 (9.52%) LAN
2 2 (9.52%) NAS
2 2 (9.52%) SAN
2 2 (9.52%) TCP/IP
2 2 (9.52%) WAN
3 1 (4.76%) Skype
Database & Business Intelligence
1 5 (23.81%) MongoDB
1 5 (23.81%) PostgreSQL
2 3 (14.29%) NoSQL
3 2 (9.52%) SQL Server
4 1 (4.76%) Apache Hive
4 1 (4.76%) Big Data
4 1 (4.76%) Cloudera CDH
4 1 (4.76%) Hadoop
4 1 (4.76%) SQL Server 2012
4 1 (4.76%) SQL Server Reporting Services
General
1 3 (14.29%) Finance
2 2 (9.52%) Retail
3 1 (4.76%) Financial Institution
3 1 (4.76%) Telecoms
Miscellaneous
1 2 (9.52%) Computer Science
1 2 (9.52%) Data Centre
2 1 (4.76%) AS400
2 1 (4.76%) Data Structures
2 1 (4.76%) iPhone
2 1 (4.76%) Management Information System
2 1 (4.76%) SWIFT
2 1 (4.76%) Tandem
Operating Systems
1 10 (47.62%) Windows
2 6 (28.57%) Linux
3 4 (19.05%) Windows 8
3 4 (19.05%) Windows Server
4 3 (14.29%) Android
4 3 (14.29%) Windows Server 2012
5 2 (9.52%) Unix
5 2 (9.52%) Windows Server 2003
5 2 (9.52%) Windows Server 2008
6 1 (4.76%) Windows 7
6 1 (4.76%) Windows XP
Processes & Methodologies
1 5 (23.81%) Data Analysis
1 5 (23.81%) ETL
1 5 (23.81%) Mathematics
2 4 (19.05%) Change Management
3 3 (14.29%) ERP
3 3 (14.29%) Service Management
3 3 (14.29%) Stakeholder Management
3 3 (14.29%) Statistics
4 2 (9.52%) Change Control
4 2 (9.52%) Service Delivery
4 2 (9.52%) Supplier Management
5 1 (4.76%) Business Continuity
5 1 (4.76%) Business Intelligence
5 1 (4.76%) CRM
5 1 (4.76%) Disaster Recovery
5 1 (4.76%) High Availability
5 1 (4.76%) Identity Management
5 1 (4.76%) PRINCE2
5 1 (4.76%) Programme Management
5 1 (4.76%) Project Management
Programming Languages
1 6 (28.57%) Python
2 5 (23.81%) SQL
Qualifications
1 10 (47.62%) Degree
2 1 (4.76%) ISEB
2 1 (4.76%) PRINCE2 Certification
Quality Assurance & Compliance
1 4 (19.05%) SLA
2 2 (9.52%) Data Quality
3 1 (4.76%) PMO
System Software
1 7 (33.33%) Active Directory
2 4 (19.05%) VMware Infrastructure
3 3 (14.29%) Virtual Servers
4 2 (9.52%) Terminal Server
5 1 (4.76%) HDFS
5 1 (4.76%) Hyper-V
5 1 (4.76%) Microsoft Virtual Server
5 1 (4.76%) Virtual Desktop
Systems Management
1 3 (14.29%) SCCM
2 1 (4.76%) Hadoop YARN
Vendors
1 6 (28.57%) Citrix
2 5 (23.81%) Microsoft
3 4 (19.05%) VMware
4 2 (9.52%) Lotus
5 1 (4.76%) Adobe
5 1 (4.76%) Apple
5 1 (4.76%) Cisco
5 1 (4.76%) Cloudera
5 1 (4.76%) HP
5 1 (4.76%) Infor
5 1 (4.76%) Motorola
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