Service Analyst Jobs in Scotland

Service Analyst
UK > Scotland

The median Service Analyst salary in Scotland is £29,750 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 260 171 159
Rank change year-on-year -89 -12 +10
Permanent jobs requiring a Service Analyst 27 56 94
As % of all permanent jobs advertised in Scotland 0.40% 1.18% 1.65%
As % of the Job Titles category 0.42% 1.30% 1.72%
Number of salaries quoted 20 26 70
10th Percentile £25,788 £19,500 £18,250
25th Percentile £26,250 £20,750 £19,313
Median annual salary (50th Percentile) £29,750 £24,250 £22,500
Median % change year-on-year +22.68% +7.78% +12.50%
75th Percentile £44,733 £29,125 £25,813
90th Percentile - £69,650 £31,520
UK median annual salary £27,500 £30,000 £27,000
% change year-on-year -8.33% +11.11% -1.82%

All Permanent IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 6,492 4,293 5,478
% of permanent jobs with a recognized job title 96.85% 90.28% 96.43%
Number of salaries quoted 2,614 2,331 2,944
10th Percentile £27,750 £31,250 £28,058
25th Percentile £40,000 £41,250 £38,635
Median annual salary (50th Percentile) £52,500 £57,500 £52,500
Median % change year-on-year -8.70% +9.52% +10.53%
75th Percentile £65,000 £73,750 £66,250
90th Percentile £80,000 £85,000 £80,000
UK median annual salary £52,923 £60,000 £60,000
% change year-on-year -11.80% - +9.09%

Service Analyst
Job Vacancy Trend in Scotland

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Analyst in Scotland

Service Analyst
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Service Analyst in Scotland.

Salary trend for Service Analyst in Scotland

Service Analyst
Salary Histogram in Scotland

Salary distribution for jobs citing Service Analyst in Scotland over the 6 months to 25 April 2024.

Salary histogram for Service Analyst in Scotland

Service Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Scotland region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +19 12 £43,586 -35.01% 7
Glasgow -106 7 £27,500 +7.84% 2
Aberdeen - 4 £28,000 -
Argyll and Bute - 3 - -
Dundee - 1 £22,000 - 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 25 April 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Service Analyst in the job title.

1 18 (66.67%) Microsoft 365
2 16 (59.26%) Microsoft
3 11 (40.74%) Windows
3 11 (40.74%) Finance
4 10 (37.04%) Microsoft Office
4 10 (37.04%) ITIL
5 8 (29.63%) ITSM
6 7 (25.93%) Law
6 7 (25.93%) Banking
6 7 (25.93%) SharePoint
6 7 (25.93%) Active Directory
6 7 (25.93%) Analytical Skills
6 7 (25.93%) ServiceNow
6 7 (25.93%) JIRA
6 7 (25.93%) Customer Service
7 6 (22.22%) Change Advisory Board
7 6 (22.22%) Power Platform
7 6 (22.22%) Power BI
7 6 (22.22%) Decision-Making
7 6 (22.22%) Atlassian
7 6 (22.22%) Data Analysis
7 6 (22.22%) Microsoft PowerPoint
7 6 (22.22%) Time Management
7 6 (22.22%) Confluence
7 6 (22.22%) Continuous Improvement
7 6 (22.22%) Yammer
7 6 (22.22%) Software Delivery
7 6 (22.22%) Business Intelligence
7 6 (22.22%) Microsoft Excel
7 6 (22.22%) Agile

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (25.93%) SharePoint
2 6 (22.22%) Confluence
3 3 (11.11%) Microsoft Exchange
Applications
1 10 (37.04%) Microsoft Office
2 6 (22.22%) Microsoft Excel
2 6 (22.22%) Microsoft PowerPoint
Cloud Services
1 18 (66.67%) Microsoft 365
2 6 (22.22%) Power Platform
2 6 (22.22%) Yammer
3 2 (7.41%) Azure
4 1 (3.70%) OneDrive
Communications & Networking
1 3 (11.11%) Cisco IOS
2 1 (3.70%) Structured Cabling
2 1 (3.70%) TCP/IP
2 1 (3.70%) VLAN
2 1 (3.70%) WAN
Database & Business Intelligence
1 6 (22.22%) Power BI
Development Applications
1 7 (25.93%) JIRA
General
1 11 (40.74%) Finance
2 7 (25.93%) Analytical Skills
2 7 (25.93%) Banking
2 7 (25.93%) Law
3 4 (14.81%) Retail
4 3 (11.11%) Legal
4 3 (11.11%) Social Skills
5 1 (3.70%) Organisational Skills
5 1 (3.70%) Public Sector
Miscellaneous
1 2 (7.41%) Management Information System
2 1 (3.70%) Distributed Denial-of-Service
2 1 (3.70%) iPhone
2 1 (3.70%) Security Operations Centre
2 1 (3.70%) Video Conferencing
Operating Systems
1 11 (40.74%) Windows
2 5 (18.52%) Android
3 4 (14.81%) Windows 10
4 3 (11.11%) Windows Server
5 2 (7.41%) Apple iOS
Processes & Methodologies
1 10 (37.04%) ITIL
2 8 (29.63%) ITSM
3 7 (25.93%) Customer Service
4 6 (22.22%) Agile
4 6 (22.22%) Business Intelligence
4 6 (22.22%) Change Advisory Board
4 6 (22.22%) Change Management
4 6 (22.22%) Continuous Improvement
4 6 (22.22%) Data Analysis
4 6 (22.22%) Decision-Making
4 6 (22.22%) Service Management
4 6 (22.22%) Software Delivery
4 6 (22.22%) Time Management
5 5 (18.52%) Problem-Solving
6 3 (11.11%) Document Management
6 3 (11.11%) Multi-Factor Authentication
6 3 (11.11%) Project Delivery
6 3 (11.11%) Security Patching
6 3 (11.11%) Two-Factor Authentication
7 2 (7.41%) SIAM
Qualifications
1 2 (7.41%) HND
2 1 (3.70%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 7 (25.93%) Active Directory
2 3 (11.11%) VMware Infrastructure
3 1 (3.70%) BitLocker
Systems Management
1 1 (3.70%) Microsoft Intune
Vendors
1 16 (59.26%) Microsoft
2 7 (25.93%) ServiceNow
3 6 (22.22%) Atlassian
4 3 (11.11%) Cisco
4 3 (11.11%) Dell
4 3 (11.11%) iManage
4 3 (11.11%) VMware
5 1 (3.70%) Citrix
5 1 (3.70%) Mitel
5 1 (3.70%) Polycom