The median annual salary for a Service Desk Analyst was £18,000 in advertised job vacancies in Glasgow during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Scotland / Glasgow
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 95 109 101
Rank change year-on-year +14 -8  
Permanent jobs requiring a Service Desk Analyst 4 6 4
As % of all permanent IT jobs advertised in Glasgow 0.34% 0.47% 0.32%
As % of the Job Titles category 0.36% 0.48% 0.33%
Number of salaries quoted 4 5 4
Median salary £18,000 £23,500 £22,000
Median salary % change year-on-year -23.40% +6.81%  
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Glasgow. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Glasgow
Permanent job vacancies with a job title containing a recognized job role 1096 1246 1197
As % of all permanent IT job vacancies advertised in Glasgow 92.96% 97.57% 94.40%
Number of salaries quoted 698 660 764
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% -  
90% offered a salary of more than £30,000 £30,000 £28,500
10% offered a salary of more than £67,500 £60,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Glasgow

Service Desk Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Glasgow.

Salary trend for Service Desk Analyst in Glasgow

Service Desk Analyst Skill Set
Top 14 Co-occurring IT Skills in Glasgow

For the 6 months to 25 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Service Desk Analyst in the job title.

1 4 (100.00%) Windows
1 4 (100.00%) Windows 8
2 3 (75.00%) Microsoft Office
2 3 (75.00%) MS Exchange
2 3 (75.00%) VoIP
2 3 (75.00%) Microsoft
2 3 (75.00%) Active Directory
2 3 (75.00%) Citrix
2 3 (75.00%) Degree
2 3 (75.00%) Android
3 1 (25.00%) Windows 7
3 1 (25.00%) SharePoint 2010
3 1 (25.00%) SharePoint
3 1 (25.00%) Virtual Desktop

Service Desk Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) MS Exchange
2 1 (25.00%) SharePoint
2 1 (25.00%) SharePoint 2010
Applications
1 3 (75.00%) Microsoft Office
Communications & Networking
1 3 (75.00%) VoIP
Operating Systems
1 4 (100.00%) Windows
1 4 (100.00%) Windows 8
2 3 (75.00%) Android
3 1 (25.00%) Windows 7
Qualifications
1 3 (75.00%) Degree
System Software
1 3 (75.00%) Active Directory
2 1 (25.00%) Virtual Desktop
Vendors
1 3 (75.00%) Citrix
1 3 (75.00%) Microsoft
Glasgow, Lanarkshire
FT Select
Salary: Up to £20,000 per annum + up to 10% bonus and benefits
Posted: 6 days ago