Service Desk Analyst Job Trends in Glasgow

Service Desk Analyst
Scotland > Glasgow

The median Service Desk Analyst salary in Glasgow is £32,500 per year, according to job vacancies posted during the 6 months leading to 4 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Nov 2025
Same period 2024 Same period 2023
Rank 86 79 65
Rank change year-on-year -7 -14 +38
Permanent jobs requiring a Service Desk Analyst 3 2 5
As % of all permanent jobs in Glasgow 0.37% 0.21% 0.76%
As % of the Job Titles category 0.40% 0.21% 0.78%
Number of salaries quoted 2 0 4
10th Percentile - - -
25th Percentile £31,250 - £22,000
Median annual salary (50th Percentile) £32,500 - £23,000
Median % change year-on-year - - -2.13%
75th Percentile £33,750 - £24,750
90th Percentile - - £26,100
Scotland median annual salary £32,500 £26,500 £24,500
% change year-on-year +22.64% +8.16% +13.95%

All Permanent IT Job Vacancies
Glasgow

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glasgow with a recognized job title 749 946 644
% of permanent jobs with a recognized job title 92.70% 97.23% 98.17%
Number of salaries quoted 334 525 502
10th Percentile £29,325 £30,000 £29,000
25th Percentile £35,000 £39,250 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £52,500
Median % change year-on-year -4.76% - -
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £90,000 £74,900
Scotland median annual salary £45,000 £52,500 £50,000
% change year-on-year -14.29% +5.00% -9.09%

Service Desk Analyst
Job Vacancy Trend in Glasgow

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Glasgow.

Service Desk Analyst job vacancy trend in Glasgow

Service Desk Analyst
Salary Trend in Glasgow

Salary distribution trend for Service Desk Analyst job vacancies in Glasgow.

Salary distribution trend for Service Desk Analyst job vacancies in Glasgow

Service Desk Analyst Skill Set
Top 7 Co-Occurring Skills & Capabilities in Glasgow

For the 6 months to 4 November 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Glasgow region featuring Service Desk Analyst in the job title.

1 2 (66.67%) ITIL
2 1 (33.33%) Active Directory
2 1 (33.33%) Customer Service
2 1 (33.33%) Microsoft 365
2 1 (33.33%) Network Security
2 1 (33.33%) ServiceNow
2 1 (33.33%) Windows

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Glasgow by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (33.33%) Microsoft 365
Communications & Networking
1 1 (33.33%) Network Security
General
1 2 (66.67%) Social Skills
Operating Systems
1 1 (33.33%) Windows
Processes & Methodologies
1 2 (66.67%) ITIL
2 1 (33.33%) Customer Service
System Software
1 1 (33.33%) Active Directory
Vendors
1 1 (33.33%) ServiceNow