Period
to 28 November 2020

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 28 November 2020 with a comparison to the same period in the previous 2 years.

Service Delivery
Scotland > Glasgow
6 months to
28 Nov 2020
Same period 2019 Same period 2018
Rank 69 63 86
Rank change year-on-year -6 +23 +27
Permanent jobs citing Service Delivery 11 70 73
As % of all permanent jobs advertised in Glasgow 1.38% 3.94% 3.47%
As % of the Processes & Methodologies category 1.46% 4.19% 3.68%
Number of salaries quoted 7 49 49
Median annual salary £50,000 £50,000 £43,574
Median salary % change year-on-year - +14.75% -3.17%
10th Percentile £42,550 £33,810 £28,250
90th Percentile £91,000 £75,000 £55,638
Scotland median annual salary £45,000 £46,173 £42,500
% change year-on-year -2.54% +8.64% -5.56%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 751 1,672 1,986
As % of all permanent IT jobs advertised in Glasgow 94.35% 94.09% 94.35%
Number of salaries quoted 535 1,152 1,410
Median annual salary £47,500 £45,000 £47,000
Median salary % change year-on-year +5.56% -4.26% -1.05%
10th Percentile £32,500 £31,250 £31,100
90th Percentile £68,750 £65,000 £65,000
Scotland median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Service Delivery
Job Vacancy Trend in Glasgow

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Delivery in Glasgow

Service Delivery
Salary Trend in Glasgow

3-month moving average salary quoted in jobs citing Service Delivery in Glasgow.

Salary trend for Service Delivery in Glasgow

Service Delivery
Salary Histogram in Glasgow

Salary distribution for jobs citing Service Delivery in Glasgow over the 6 months to 28 November 2020.

Salary histogram for Service Delivery in Glasgow

For the 6 months to 28 November 2020, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Glasgow region with a requirement for Service Delivery.

1 6 (54.55%) Mentoring
2 4 (36.36%) Agile Software Development
3 3 (27.27%) Project Management
3 3 (27.27%) Coaching
3 3 (27.27%) Cyberthreat
3 3 (27.27%) Presales
3 3 (27.27%) DevOps
4 2 (18.18%) Cybersecurity
4 2 (18.18%) People Management
4 2 (18.18%) Self-Motivation
4 2 (18.18%) Technical Leadership
4 2 (18.18%) Project Delivery
4 2 (18.18%) Degree
4 2 (18.18%) JIRA
4 2 (18.18%) Network Security
4 2 (18.18%) Time Management
4 2 (18.18%) Kanban
4 2 (18.18%) ASP.NET MVC
4 2 (18.18%) Root Cause Analysis
4 2 (18.18%) MVC
4 2 (18.18%) Scrum
4 2 (18.18%) Facilities Management
4 2 (18.18%) C#
4 2 (18.18%) .NET
4 2 (18.18%) SQL Server
4 2 (18.18%) ASP.NET
4 2 (18.18%) ITIL
4 2 (18.18%) Microsoft
4 2 (18.18%) CCIE
4 2 (18.18%) CISSP

Service Delivery
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (9.09%) Azure
1 1 (9.09%) SaaS
Communications & Networking
1 2 (18.18%) Network Security
2 1 (9.09%) Firewall
Database & Business Intelligence
1 2 (18.18%) SQL Server
Development Applications
1 2 (18.18%) JIRA
Job Titles
1 3 (27.27%) Delivery Manager
1 3 (27.27%) Service Delivery Manager
1 3 (27.27%) Service Manager
2 2 (18.18%) Consultant
2 2 (18.18%) Principal Consultant
2 2 (18.18%) Principal Security Consultant
2 2 (18.18%) Scrum Master
2 2 (18.18%) Security Consultant
2 2 (18.18%) Senior Scrum Master
3 1 (9.09%) Chief Information Officer
3 1 (9.09%) Chief Information Security Officer
3 1 (9.09%) Chief Security Officer
3 1 (9.09%) CIO
3 1 (9.09%) Head of Delivery
3 1 (9.09%) Information Security Officer
3 1 (9.09%) IT Services Delivery Manager
3 1 (9.09%) IT Services Manager
3 1 (9.09%) Network Specialist
3 1 (9.09%) Vulnerability Management Specialist
3 1 (9.09%) Vulnerability Specialist
Libraries, Frameworks & Software Standards
1 2 (18.18%) .NET
1 2 (18.18%) ASP.NET
1 2 (18.18%) ASP.NET MVC
Miscellaneous
1 3 (27.27%) Cyberthreat
2 2 (18.18%) Self-Motivation
3 1 (9.09%) Management Information System
Operating Systems
1 1 (9.09%) Windows
1 1 (9.09%) Windows 10
Processes & Methodologies
1 6 (54.55%) Mentoring
2 4 (36.36%) Agile Software Development
3 3 (27.27%) Coaching
3 3 (27.27%) DevOps
3 3 (27.27%) Presales
3 3 (27.27%) Project Management
4 2 (18.18%) Cybersecurity
4 2 (18.18%) Facilities Management
4 2 (18.18%) ITIL
4 2 (18.18%) Kanban
4 2 (18.18%) MVC
4 2 (18.18%) People Management
4 2 (18.18%) Project Delivery
4 2 (18.18%) Root Cause Analysis
4 2 (18.18%) Scrum
4 2 (18.18%) Technical Leadership
4 2 (18.18%) Time Management
5 1 (9.09%) Continuous Improvement
5 1 (9.09%) Software Deployment
5 1 (9.09%) Vulnerability Management
Programming Languages
1 2 (18.18%) C#
Qualifications
1 2 (18.18%) CCIE
1 2 (18.18%) Cisco Certification
1 2 (18.18%) CISSP
1 2 (18.18%) Degree
Quality Assurance & Compliance
1 1 (9.09%) Cyber Essentials
1 1 (9.09%) GDPR
1 1 (9.09%) ISO/IEC 27001
1 1 (9.09%) SLA
System Software
1 1 (9.09%) Active Directory
Systems Management
1 1 (9.09%) SCCM
Vendors
1 2 (18.18%) Microsoft
2 1 (9.09%) Qualys
2 1 (9.09%) Symantec