Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Glasgow with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Scotland > Glasgow
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 120 51 110
Rank change year-on-year -69 +59 -13
Permanent jobs citing Service Delivery 30 100 44
As % of all permanent IT jobs advertised in Glasgow 1.31% 4.65% 1.70%
As % of the Processes & Methodologies category 1.42% 5.02% 1.87%
Number of salaries quoted 20 46 34
Glasgow median annual salary £45,000 £43,750 £38,250
Median salary % change year-on-year +2.86% +14.38% -10.00%
10th Percentile £28,550 £25,500 £22,675
90th Percentile £55,375 £63,125 £48,375
Scotland median annual salary £45,000 £45,000 £45,000

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Permanent vacancies with a requirement for process or methodology skills 2109 1991 2354
As % of all permanent IT jobs advertised in Glasgow 91.94% 92.60% 91.20%
Number of salaries quoted 1352 1077 1500
Glasgow median annual salary £47,500 £42,500 £42,500
Median salary % change year-on-year +11.76% - +6.25%
10th Percentile £31,500 £28,750 £28,750
90th Percentile £67,500 £60,000 £60,575
Scotland median annual salary £45,000 £44,500 £42,500
% change year-on-year +1.12% +4.71% +2.41%

Service Delivery
Job Vacancy Trend in Glasgow

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Delivery in Glasgow

Service Delivery
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Glasgow.

Salary trend for Service Delivery in Glasgow

Service Delivery
Salary Histogram in Glasgow

The salary distribution of IT jobs citing Service Delivery in Glasgow over the 6 months to 23 November 2017.

Salary histogram for Service Delivery in Glasgow

For the 6 months to 23 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region with a requirement for Service Delivery.

1 13 (43.33%) ITIL
1 13 (43.33%) Finance
2 8 (26.67%) Change Management
2 8 (26.67%) SQL
2 8 (26.67%) Oracle
2 8 (26.67%) SLA
3 7 (23.33%) PL/SQL
3 7 (23.33%) Oracle EBS
3 7 (23.33%) Oracle EBS R12
4 5 (16.67%) Degree
4 5 (16.67%) User Acceptance Testing
4 5 (16.67%) System Testing
4 5 (16.67%) GAP Analysis
4 5 (16.67%) Microsoft Certification
4 5 (16.67%) MCSE
4 5 (16.67%) Microsoft
5 4 (13.33%) Project Management
5 4 (13.33%) Stakeholder Management
5 4 (13.33%) Agile Software Development
5 4 (13.33%) Hyper-V
5 4 (13.33%) SaaS
5 4 (13.33%) PaaS
5 4 (13.33%) IaaS
5 4 (13.33%) Analytical Skills
6 3 (10.00%) Coaching
6 3 (10.00%) Microsoft Azure
6 3 (10.00%) Portfolio Management
6 3 (10.00%) Continuous Improvement
6 3 (10.00%) Process Improvement
6 3 (10.00%) SCCM

Service Delivery
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.00%) MS Exchange
2 2 (6.67%) Exchange Server 2010
3 1 (3.33%) CMS
3 1 (3.33%) SharePoint
Applications
1 3 (10.00%) Microsoft Excel
1 3 (10.00%) Microsoft Office
2 2 (6.67%) Microsoft PowerPoint
2 2 (6.67%) Microsoft Project
Business Applications
1 7 (23.33%) Oracle EBS
1 7 (23.33%) Oracle EBS R12
2 1 (3.33%) Dynamics CRM
Cloud Services
1 4 (13.33%) IaaS
1 4 (13.33%) PaaS
1 4 (13.33%) SaaS
2 3 (10.00%) Microsoft Azure
3 2 (6.67%) Office 365
4 1 (3.33%) Cloud Computing
4 1 (3.33%) SuccessFactors
Communications & Networking
1 1 (3.33%) ADSL
1 1 (3.33%) DHCP
1 1 (3.33%) DNS
1 1 (3.33%) Ethernet
1 1 (3.33%) WAN
Database & Business Intelligence
1 1 (3.33%) MySQL
1 1 (3.33%) SQL Server
General
1 13 (43.33%) Finance
2 3 (10.00%) Telecoms
3 2 (6.67%) Banking
4 1 (3.33%) Back Office
4 1 (3.33%) Investment Banking
Job Titles
1 9 (30.00%) Analyst
2 7 (23.33%) Oracle Analyst
3 6 (20.00%) Service Manager
4 5 (16.67%) Business Analyst
4 5 (16.67%) Delivery Manager
4 5 (16.67%) Oracle Business Analyst
4 5 (16.67%) Services Delivery Manager
5 4 (13.33%) Infrastructure Engineer
6 3 (10.00%) Architect
6 3 (10.00%) Solutions Architect
7 2 (6.67%) Performance Manager
7 2 (6.67%) Service Analyst
8 1 (3.33%) Capacity Planning Manager
8 1 (3.33%) Change Manager
8 1 (3.33%) Financial Analyst
8 1 (3.33%) Infrastructure Support Engineer
8 1 (3.33%) IT Services Delivery Manager
8 1 (3.33%) IT Services Manager
8 1 (3.33%) Junior Service Manager
8 1 (3.33%) Services Delivery Analyst
Miscellaneous
1 4 (13.33%) Analytical Skills
2 2 (6.67%) Data Centre
2 2 (6.67%) Management Information System
2 2 (6.67%) Virtual Team
Operating Systems
1 3 (10.00%) Windows
2 2 (6.67%) Linux
2 2 (6.67%) Windows Server
3 1 (3.33%) Windows XP
Processes & Methodologies
1 13 (43.33%) ITIL
2 8 (26.67%) Change Management
3 5 (16.67%) GAP Analysis
3 5 (16.67%) System Testing
3 5 (16.67%) User Acceptance Testing
4 4 (13.33%) Agile Software Development
4 4 (13.33%) Project Management
4 4 (13.33%) Stakeholder Management
5 3 (10.00%) Coaching
5 3 (10.00%) Continuous Improvement
5 3 (10.00%) Portfolio Management
5 3 (10.00%) Process Improvement
6 2 (6.67%) Business Continuity
6 2 (6.67%) Capacity Planning
6 2 (6.67%) Data Integration
6 2 (6.67%) Performance Metrics
6 2 (6.67%) Problem Management
6 2 (6.67%) Programme Management
6 2 (6.67%) Security Architecture
6 2 (6.67%) Software Delivery
Programming Languages
1 8 (26.67%) SQL
2 7 (23.33%) PL/SQL
3 2 (6.67%) PowerShell
4 1 (3.33%) C
Qualifications
1 5 (16.67%) Degree
1 5 (16.67%) MCSE
1 5 (16.67%) Microsoft Certification
2 2 (6.67%) CISSP
2 2 (6.67%) MCSA
3 1 (3.33%) CCNA
3 1 (3.33%) Cisco Certification
3 1 (3.33%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 8 (26.67%) SLA
2 1 (3.33%) PMO
System Software
1 4 (13.33%) Hyper-V
2 2 (6.67%) Active Directory
2 2 (6.67%) XenApp
Systems Management
1 3 (10.00%) SCCM
2 2 (6.67%) SCOM
3 1 (3.33%) Microsoft Intune
Vendors
1 8 (26.67%) Oracle
2 5 (16.67%) Microsoft
3 3 (10.00%) Citrix
3 3 (10.00%) HP
4 2 (6.67%) CommVault
4 2 (6.67%) Planview
4 2 (6.67%) Remedy
4 2 (6.67%) VMware
5 1 (3.33%) Adobe
5 1 (3.33%) Avaya
5 1 (3.33%) Cisco
5 1 (3.33%) Motorola
5 1 (3.33%) SAP
5 1 (3.33%) ServiceNow
5 1 (3.33%) SolarWinds