Period
to 2 April 2020

The median contractor rate for a Service Desk Analyst was £130 per day in advertised job vacancies in Glasgow during the 6 months to 2 April 2020.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
Scotland > Glasgow
6 months to
2 Apr 2020
Same period 2019 Same period 2018
Rank 80 88 98
Rank change year-on-year +8 +10 -25
Contract jobs requiring a Service Desk Analyst 4 22 1
As % of all contract jobs advertised in Glasgow 0.36% 1.48% 0.074%
As % of the Job Titles category 0.38% 1.56% 0.077%
Number of daily rates quoted 3 11 1
Median daily rate £130 £115 £135
Median daily rate % change year-on-year +13.04% -14.81% +20.00%
10th Percentile £123 £105 £128
90th Percentile £139 £125 £143
Scotland median daily rate £116 £115 £114
% change year-on-year +1.09% +1.10% +1.11%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
Scotland median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Glasgow. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Glasgow
Contract vacancies in Glasgow with a recognized job title 1,043 1,407 1,296
% of contract IT jobs with a recognized job title 94.47% 94.94% 96.36%
Number of daily rates quoted 610 904 774
Median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% +4.90%
10th Percentile £213 £225 £255
90th Percentile £588 £550 £500
Scotland median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +6.67%
Number of hourly rates quoted 53 36 24
Median hourly rate £19.75 £15.61 £22.12
Median hourly rate % change year-on-year +26.56% -29.44% +39.18%
10th Percentile £11.17 £12.25 £10.15
90th Percentile £35.00 £36.09 £39.25
Median hourly rate £20.01 £17.50 £17.50
% change year-on-year +14.36% - +2.94%

Service Desk Analyst
Job Vacancy Trend in Glasgow

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Desk Analyst in Glasgow

Service Desk Analyst
Contractor Daily Rate Trend in Glasgow

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in Glasgow.

Daily rate trend for Service Desk Analyst in Glasgow

Service Desk Analyst
Contractor Hourly Rate Trend in Glasgow

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in Glasgow.

Hourly rate trend for Service Desk Analyst in Glasgow

Service Desk Analyst Skill Set
Top 22 Co-occurring IT Skills in Glasgow

For the 6 months to 2 April 2020, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region featuring Service Desk Analyst in the job title.

1 4 (100.00%) Microsoft
1 4 (100.00%) Active Directory
1 4 (100.00%) Microsoft Office
1 4 (100.00%) Windows
2 3 (75.00%) MS Exchange
2 3 (75.00%) Windows 10
2 3 (75.00%) Project Delivery
3 1 (25.00%) Remote Desktop
3 1 (25.00%) Creative Problem-Solving
3 1 (25.00%) Problem-Solving
3 1 (25.00%) Progress
3 1 (25.00%) Broadband
3 1 (25.00%) TCP/IP
3 1 (25.00%) VPN
3 1 (25.00%) Firewall
3 1 (25.00%) Management Information System
3 1 (25.00%) SC Cleared
3 1 (25.00%) Security Cleared
3 1 (25.00%) ServiceNow
3 1 (25.00%) Software Licensing
3 1 (25.00%) Analytical Skills
3 1 (25.00%) Skype

Service Desk Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (75.00%) MS Exchange
Applications
1 4 (100.00%) Microsoft Office
Communications & Networking
1 1 (25.00%) Broadband
1 1 (25.00%) Firewall
1 1 (25.00%) Remote Desktop
1 1 (25.00%) Skype
1 1 (25.00%) TCP/IP
1 1 (25.00%) VPN
Miscellaneous
1 1 (25.00%) Analytical Skills
1 1 (25.00%) Management Information System
Operating Systems
1 4 (100.00%) Windows
2 3 (75.00%) Windows 10
Processes & Methodologies
1 3 (75.00%) Project Delivery
2 1 (25.00%) Creative Problem-Solving
2 1 (25.00%) Problem-Solving
2 1 (25.00%) Software Licensing
Qualifications
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
System Software
1 4 (100.00%) Active Directory
Vendors
1 4 (100.00%) Microsoft
2 1 (25.00%) Progress
2 1 (25.00%) ServiceNow