The median contractor rate for a Service Desk Analyst was £163 per day in advertised job vacancies in Glasgow during the 3 months to 26 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Desk Analyst
Scotland / Glasgow
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 59 70 68
Rank change year-on-year +11 -2  
Contract jobs requiring a Service Desk Analyst 4 2 6
As % of all contract IT jobs advertised in Glasgow 0.60% 0.29% 0.67%
As % of the Job Titles category 0.64% 0.30% 0.69%
Number of daily rates quoted 1 2 1
Median daily rate £163 £98 £175
Median daily rate % change year-on-year +66.66% -44.28%  
UK excluding London median daily rate £115 £125 £125
% change year-on-year -8.00% -  
Number of hourly rates quoted 1 0 3
Median hourly rate £25.00 - £16.00
UK excluding London median hourly rate £13.00 £14.00 £13.00
% change year-on-year -7.14% +7.69%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in Glasgow. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
Glasgow
Contract job vacancies with a job title containing a recognized job role 629 659 865
As % of all contract IT job vacancies advertised in Glasgow 94.59% 94.01% 96.00%
Number of daily rates quoted 328 379 452
Median daily rate £375 £350 £350
Median daily rate % change year-on-year +7.14% -  
90% offered a daily rate of more than £242 £225 £250
10% offered a daily rate of more than £475 £450 £440
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 11 5 24
Median hourly rate £15.75 £9.50 £36.00
Median hourly rate % change year-on-year +65.73% -73.61%  
90% offered a hourly rate of more than £13.50 £9.50 £12.30
10% offered a hourly rate of more than £38.00 £13.00 £58.00
UK excluding London median hourly rate £17.50 £17.45 £16.00
% change year-on-year +0.28% +9.06%  

Service Desk Analyst
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Glasgow

Service Desk Analyst
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Desk Analyst in Glasgow.

Contractor daily rate trend for Service Desk Analyst in Glasgow

Service Desk Analyst
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Desk Analyst in Glasgow.

Contractor hourly rate trend for Service Desk Analyst in Glasgow

Service Desk Analyst Skill Set
Top 28 Co-occurring IT Skills in Glasgow

For the 6 months to 26 June 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region featuring Service Desk Analyst in the job title.

1 7 (77.78%) Windows
2 6 (66.67%) Microsoft
3 4 (44.44%) Active Directory
3 4 (44.44%) ITIL
4 3 (33.33%) Microsoft Office
4 3 (33.33%) Windows 7
5 2 (22.22%) Exchange Server 2013
5 2 (22.22%) Validation
5 2 (22.22%) MS Visio
5 2 (22.22%) DHCP
5 2 (22.22%) DNS
6 1 (11.11%) CISSP
6 1 (11.11%) Microsoft Certification
6 1 (11.11%) Blackberry
6 1 (11.11%) SLA
6 1 (11.11%) SharePoint
6 1 (11.11%) Windows XP
6 1 (11.11%) VMware
6 1 (11.11%) LANDesk
6 1 (11.11%) SCCM
6 1 (11.11%) VMware Infrastructure
6 1 (11.11%) Windows Server 2008
6 1 (11.11%) ITIL Foundation Certificate
6 1 (11.11%) Windows 10
6 1 (11.11%) Remote Desktop
6 1 (11.11%) Disclosure Scotland
6 1 (11.11%) Virtual Desktop
6 1 (11.11%) SharePoint 2010

Service Desk Analyst Skill Set
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (22.22%) Exchange Server 2013
2 1 (11.11%) SharePoint
2 1 (11.11%) SharePoint 2010
Applications
1 3 (33.33%) Microsoft Office
2 2 (22.22%) MS Visio
Communications & Networking
1 2 (22.22%) DHCP
1 2 (22.22%) DNS
2 1 (11.11%) Remote Desktop
Miscellaneous
1 1 (11.11%) Blackberry
Operating Systems
1 7 (77.78%) Windows
2 3 (33.33%) Windows 7
3 1 (11.11%) Windows 10
3 1 (11.11%) Windows Server 2008
3 1 (11.11%) Windows XP
Processes & Methodologies
1 4 (44.44%) ITIL
2 2 (22.22%) Validation
Qualifications
1 1 (11.11%) CISSP
1 1 (11.11%) ITIL Foundation Certificate
1 1 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 1 (11.11%) Disclosure Scotland
1 1 (11.11%) SLA
System Software
1 4 (44.44%) Active Directory
2 1 (11.11%) Virtual Desktop
2 1 (11.11%) VMware Infrastructure
Systems Management
1 1 (11.11%) SCCM
Vendors
1 6 (66.67%) Microsoft
2 1 (11.11%) LANDesk
2 1 (11.11%) VMware
Glasgow, Lanarkshire
Harvey Nash plc
Posted: 6 days ago