Period
to 11 August 2020

The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 11 August 2020 with a comparison to the same period in the previous 2 years.

ITIL
South West > Gloucestershire
6 months to
11 Aug 2020
Same period 2019 Same period 2018
Rank 49 21 55
Rank change year-on-year -28 +34 0
Permanent jobs citing ITIL 47 204 80
As % of all permanent jobs advertised in Gloucestershire 5.70% 11.96% 4.77%
As % of the Processes & Methodologies category 6.27% 12.94% 5.11%
Number of salaries quoted 35 174 61
Median annual salary £35,000 £42,500 £43,000
Median salary % change year-on-year -17.65% -1.16% -6.52%
10th Percentile £21,250 £24,250 £32,121
90th Percentile £67,500 £62,500 £61,250
South West median annual salary £45,000 £39,000 £41,000
% change year-on-year +15.38% -4.88% +7.89%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Gloucestershire
Permanent vacancies with a requirement for process or methodology skills 750 1,576 1,565
As % of all permanent IT jobs advertised in Gloucestershire 90.91% 92.43% 93.32%
Number of salaries quoted 558 1,198 1,271
Median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% +5.88%
10th Percentile £29,450 £28,525 £26,250
90th Percentile £75,000 £67,500 £66,250
South West median annual salary £46,000 £45,000 £42,500
% change year-on-year +2.22% +5.88% +1.19%

ITIL
Job Vacancy Trend in Gloucestershire

Job postings citing ITIL as a proportion of all IT jobs advertised in Gloucestershire.

Job vacancy trend for ITIL in Gloucestershire

ITIL
Salary Trend in Gloucestershire

3-month moving average salary quoted in jobs citing ITIL in Gloucestershire.

Salary trend for ITIL in Gloucestershire

ITIL
Salary Histogram in Gloucestershire

Salary distribution for jobs citing ITIL in Gloucestershire over the 6 months to 11 August 2020.

Salary histogram for ITIL in Gloucestershire

ITIL
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Gloucestershire region over the 6 months to 11 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -1 21 £33,000 -17.50% 2
Cheltenham -17 12 £27,500 -38.89% 1
Tewkesbury +7 2 £54,000 +44.00%
ITIL
South West

For the 6 months to 11 August 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gloucestershire region with a requirement for ITIL.

1 28 (59.57%) Service Management
2 20 (42.55%) Agile Software Development
3 19 (40.43%) Windows
3 19 (40.43%) Azure
4 17 (36.17%) AWS
4 17 (36.17%) Microsoft
5 16 (34.04%) ITIL Certification
5 16 (34.04%) Problem-Solving
6 13 (27.66%) Windows Server
6 13 (27.66%) Active Directory
7 12 (25.53%) Service Design
7 12 (25.53%) Office 365
8 11 (23.40%) SaaS
9 10 (21.28%) Finance
9 10 (21.28%) VMware
9 10 (21.28%) Linux
9 10 (21.28%) VMware Infrastructure
10 9 (19.15%) DV Cleared
10 9 (19.15%) Security Cleared
10 9 (19.15%) Use Case
10 9 (19.15%) PaaS
10 9 (19.15%) IaaS
10 9 (19.15%) Design Thinking
10 9 (19.15%) User Experience
10 9 (19.15%) DNS
11 8 (17.02%) Citrix
11 8 (17.02%) SLA
11 8 (17.02%) Windows 10
12 7 (14.89%) SCCM
12 7 (14.89%) TCP/IP

ITIL
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (10.64%) CMS
1 5 (10.64%) Confluence
1 5 (10.64%) SharePoint
2 4 (8.51%) Drupal
3 2 (4.26%) Moodle
4 1 (2.13%) OpenStack
Applications
1 7 (14.89%) Microsoft Office
Business Applications
1 3 (6.38%) Salesforce.com CRM
2 2 (4.26%) Dynamics CRM
3 1 (2.13%) Dynamics AX
3 1 (2.13%) Sparx Enterprise Architect
Cloud Services
1 19 (40.43%) Azure
2 17 (36.17%) AWS
3 12 (25.53%) Office 365
4 11 (23.40%) SaaS
5 9 (19.15%) IaaS
5 9 (19.15%) PaaS
6 2 (4.26%) Dynamics 365
7 1 (2.13%) AWS CloudFormation
7 1 (2.13%) Azure Stack
7 1 (2.13%) Cloud Computing
7 1 (2.13%) G Suite
7 1 (2.13%) OneDrive
Communications & Networking
1 9 (19.15%) DNS
2 7 (14.89%) TCP/IP
3 6 (12.77%) DHCP
4 5 (10.64%) LAN
4 5 (10.64%) WAN
4 5 (10.64%) WLAN
5 3 (6.38%) Firewall
5 3 (6.38%) Internet
6 2 (4.26%) OSPF
6 2 (4.26%) VLAN
7 1 (2.13%) Cisco IOS
7 1 (2.13%) NetScaler
7 1 (2.13%) Skype
7 1 (2.13%) Unified Communications
7 1 (2.13%) VPN
7 1 (2.13%) VSAN
Database & Business Intelligence
1 5 (10.64%) SQL Server
2 4 (8.51%) MySQL
3 2 (4.26%) Big Data
3 2 (4.26%) Crystal Reports
Development Applications
1 6 (12.77%) JIRA
2 4 (8.51%) Bitbucket
3 1 (2.13%) Git (software)
3 1 (2.13%) Jenkins
3 1 (2.13%) TestRail
3 1 (2.13%) Visual Studio
3 1 (2.13%) Zephyr
General
1 10 (21.28%) Finance
2 5 (10.64%) Public Sector
3 2 (4.26%) Electronics
3 2 (4.26%) Manufacturing
3 2 (4.26%) Marketing
3 2 (4.26%) Telecoms
4 1 (2.13%) Local Government
Job Titles
1 11 (23.40%) Service Manager
2 10 (21.28%) Analyst
3 9 (19.15%) Designer
3 9 (19.15%) Support Analyst
4 6 (12.77%) Architect
4 6 (12.77%) IT Support
5 5 (10.64%) 2nd Line Support
5 5 (10.64%) 2nd Line Support Analyst
5 5 (10.64%) Solutions Architect
5 5 (10.64%) Support Engineer
6 4 (8.51%) IT Engineer
6 4 (8.51%) IT Support Engineer
6 4 (8.51%) Technical Architect
6 4 (8.51%) Technical Solutions Architect
7 3 (6.38%) Infrastructure Engineer
8 2 (4.26%) Administrator
8 2 (4.26%) Applications Support Analyst
8 2 (4.26%) Delivery Manager
8 2 (4.26%) Service Delivery Manager
8 2 (4.26%) Systems Manager
Libraries, Frameworks & Software Standards
1 5 (10.64%) .NET
2 1 (2.13%) Apache Thrift
2 1 (2.13%) REST
2 1 (2.13%) SOAP
2 1 (2.13%) Web Services
2 1 (2.13%) WSDL
Miscellaneous
1 9 (19.15%) User Experience
2 6 (12.77%) Analytical Skills
2 6 (12.77%) Management Information System
2 6 (12.77%) Self-Motivation
3 3 (6.38%) Mobile App
4 2 (4.26%) Cloud Native
4 2 (4.26%) Data Centre
4 2 (4.26%) Enterprise Cloud
4 2 (4.26%) Internet of Things
4 2 (4.26%) Linux Command Line
4 2 (4.26%) Video Conferencing
5 1 (2.13%) Enterprise Storage
5 1 (2.13%) Life Science
5 1 (2.13%) N-Tier
5 1 (2.13%) Private Cloud
5 1 (2.13%) Public Cloud
Operating Systems
1 19 (40.43%) Windows
2 13 (27.66%) Windows Server
3 10 (21.28%) Linux
4 8 (17.02%) Windows 10
5 5 (10.64%) Android
5 5 (10.64%) Apple iOS
5 5 (10.64%) Windows 7
6 4 (8.51%) Unix
7 2 (4.26%) CentOS
7 2 (4.26%) Windows Server 2016
8 1 (2.13%) Mac OS
Processes & Methodologies
1 28 (59.57%) Service Management
2 20 (42.55%) Agile Software Development
3 16 (34.04%) Problem-Solving
4 12 (25.53%) Service Design
5 9 (19.15%) Design Thinking
5 9 (19.15%) Use Case
6 6 (12.77%) CRM
6 6 (12.77%) IT Strategy
6 6 (12.77%) Service Desk Management
7 5 (10.64%) Cybersecurity
7 5 (10.64%) Enterprise Architecture
7 5 (10.64%) Problem Management
7 5 (10.64%) Programme Management
8 4 (8.51%) Configuration Management
8 4 (8.51%) DevOps
8 4 (8.51%) IT Governance
8 4 (8.51%) ITIL V3
8 4 (8.51%) PRINCE2
8 4 (8.51%) Service Delivery
8 4 (8.51%) Stakeholder Engagement
Programming Languages
1 5 (10.64%) C
2 4 (8.51%) SQL
3 3 (6.38%) PowerShell
3 3 (6.38%) Python
4 2 (4.26%) Bash Shell
4 2 (4.26%) JavaScript
5 1 (2.13%) Java
5 1 (2.13%) PHP
Qualifications
1 16 (34.04%) ITIL Certification
2 9 (19.15%) DV Cleared
2 9 (19.15%) Security Cleared
3 7 (14.89%) Degree
4 3 (6.38%) Microsoft Certification
5 2 (4.26%) CCNA
5 2 (4.26%) Cisco Certification
5 2 (4.26%) MCSA
6 1 (2.13%) AWS Certification
6 1 (2.13%) HND
6 1 (2.13%) MCDST
6 1 (2.13%) TOGAF Certification
Quality Assurance & Compliance
1 8 (17.02%) SLA
2 2 (4.26%) ISO/IEC 27001
3 1 (2.13%) ISO/IEC 20000
System Software
1 13 (27.66%) Active Directory
2 10 (21.28%) VMware Infrastructure
3 2 (4.26%) Docker
4 1 (2.13%) Hyper-V
4 1 (2.13%) Microsoft App-V
4 1 (2.13%) VMware ESXi
4 1 (2.13%) XenApp
4 1 (2.13%) XenDesktop
Systems Management
1 7 (14.89%) SCCM
2 4 (8.51%) Kubernetes
3 3 (6.38%) Ansible
3 3 (6.38%) Puppet
4 1 (2.13%) Microsoft Data Protection Manager
4 1 (2.13%) Nessus
4 1 (2.13%) SCOM
4 1 (2.13%) SCOrch
4 1 (2.13%) Terraform
4 1 (2.13%) vRealize
Vendors
1 17 (36.17%) Microsoft
2 10 (21.28%) VMware
3 8 (17.02%) Citrix
4 4 (8.51%) Atlassian
4 4 (8.51%) Oracle
4 4 (8.51%) Salesforce.com
5 3 (6.38%) Cisco
5 3 (6.38%) MuleSoft
6 2 (4.26%) Avaya
6 2 (4.26%) SAP
7 1 (2.13%) Apple
7 1 (2.13%) BiZZdesign
7 1 (2.13%) Bomgar
7 1 (2.13%) Centrify
7 1 (2.13%) Okta
7 1 (2.13%) Red Hat
7 1 (2.13%) Sparx
7 1 (2.13%) Splunk