Period
to 20 November 2017

The median annual salary for a 3rd Line Support Engineer was £43,750 in advertised job vacancies in Hertfordshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
East of England > Hertfordshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 165 178 202
Rank change year-on-year +13 +24 -8
Permanent jobs requiring a 3rd Line Support Engineer 49 37 36
As % of all permanent IT jobs advertised in Hertfordshire 1.11% 0.84% 0.67%
As % of the Job Titles category 1.15% 0.86% 0.69%
Number of salaries quoted 36 21 30
Hertfordshire median annual salary £43,750 £37,500 £34,000
Median salary % change year-on-year +16.67% +10.29% -1.02%
10th Percentile £26,250 £27,500 £28,225
90th Percentile £50,000 £46,250 £57,500
East of England median annual salary £42,500 £37,500 £35,500
% change year-on-year +13.33% +5.63% -4.05%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hertfordshire
Permanent vacancies in Hertfordshire with a recognized job title 4258 4296 5221
% of permanent IT jobs with a recognized job title 96.79% 96.98% 96.81%
Number of salaries quoted 3619 3596 4283
Hertfordshire median annual salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.56% -
10th Percentile £25,500 £25,500 £25,875
90th Percentile £70,000 £71,250 £70,000
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

3rd Line Support Engineer
Job Vacancy Trend in Hertfordshire

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for 3rd Line Support Engineer in Hertfordshire

3rd Line Support Engineer
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in Hertfordshire.

Salary trend for 3rd Line Support Engineer in Hertfordshire

3rd Line Support Engineer
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing 3rd Line Support Engineer in Hertfordshire over the 6 months to 20 November 2017.

Salary histogram for 3rd Line Support Engineer in Hertfordshire

3rd Line Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the Hertfordshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +2 25 £40,000 -
Harpenden +20 5 £27,500 -26.67%
Hatfield +7 2 £54,000 +27.06%
Borehamwood -15 2 £32,250 -28.33%
St Albans +2 1 £32,500 +8.33%
Hemel Hempstead -1 1 £42,500 +13.33%
Berkhamsted - 1 £37,500 -
3rd Line Support Engineer
East of England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 20 November 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring 3rd Line Support Engineer in the job title.

1 40 (81.63%) Active Directory
2 39 (79.59%) Windows
2 39 (79.59%) VMware
3 35 (71.43%) Windows Server
4 34 (69.39%) Microsoft
5 30 (61.22%) VMware Infrastructure
6 28 (57.14%) MS Exchange
7 25 (51.02%) DHCP
7 25 (51.02%) DNS
8 24 (48.98%) Firewall
9 23 (46.94%) ITIL
9 23 (46.94%) Office 365
10 22 (44.90%) LAN
10 22 (44.90%) WAN
11 20 (40.82%) Linux
11 20 (40.82%) VPN
11 20 (40.82%) VMware ESXi
11 20 (40.82%) Skype for Business
11 20 (40.82%) Windows Server 2008
12 19 (38.78%) Windows Server 2012
13 17 (34.69%) VLAN
13 17 (34.69%) Citrix
14 16 (32.65%) Windows Server 2003
15 15 (30.61%) MPLS
15 15 (30.61%) SAN
15 15 (30.61%) Cisco
15 15 (30.61%) Microsoft Office
16 14 (28.57%) Skype
17 13 (26.53%) Data Centre
17 13 (26.53%) Mentoring

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (57.14%) MS Exchange
2 20 (40.82%) Skype for Business
3 4 (8.16%) Exchange Server 2010
4 3 (6.12%) Exchange Server 2007
4 3 (6.12%) Exchange Server 2013
Applications
1 15 (30.61%) Microsoft Office
Cloud Services
1 23 (46.94%) Office 365
2 13 (26.53%) PaaS
3 10 (20.41%) Microsoft Azure
4 7 (14.29%) Mimecast
5 1 (2.04%) IaaS
5 1 (2.04%) SaaS
Communications & Networking
1 25 (51.02%) DHCP
1 25 (51.02%) DNS
2 24 (48.98%) Firewall
3 22 (44.90%) LAN
3 22 (44.90%) WAN
4 20 (40.82%) VPN
5 17 (34.69%) VLAN
6 15 (30.61%) MPLS
6 15 (30.61%) SAN
7 14 (28.57%) Skype
8 13 (26.53%) ISDN
8 13 (26.53%) PBX
8 13 (26.53%) Remote Desktop
8 13 (26.53%) VoIP
9 7 (14.29%) Unified Communications
10 5 (10.20%) TCP/IP
11 2 (4.08%) Cisco Nexus
11 2 (4.08%) Wireless
12 1 (2.04%) NetScaler
Database & Business Intelligence
1 7 (14.29%) Amazon RDS
2 2 (4.08%) SQL Server
3 1 (2.04%) SQL Server 2016
General
1 13 (26.53%) Games
1 13 (26.53%) Retail
Miscellaneous
1 13 (26.53%) Data Centre
2 3 (6.12%) Analytical Skills
3 1 (2.04%) HP Storage
Operating Systems
1 39 (79.59%) Windows
2 35 (71.43%) Windows Server
3 20 (40.82%) Linux
3 20 (40.82%) Windows Server 2008
4 19 (38.78%) Windows Server 2012
5 16 (32.65%) Windows Server 2003
6 13 (26.53%) Red Hat Enterprise Linux
7 7 (14.29%) Mac OS X
7 7 (14.29%) Windows 10
7 7 (14.29%) Windows 7
7 7 (14.29%) Windows 8
Processes & Methodologies
1 23 (46.94%) ITIL
2 13 (26.53%) Coaching
2 13 (26.53%) E-Commerce
2 13 (26.53%) Mentoring
3 8 (16.33%) Business Continuity
3 8 (16.33%) Change Management
3 8 (16.33%) Disaster Recovery
3 8 (16.33%) Server Building
3 8 (16.33%) Server Virtualisation
3 8 (16.33%) Software Deployment
4 7 (14.29%) Kalman Filter
4 7 (14.29%) Web Filtering
5 5 (10.20%) DNA
6 2 (4.08%) Customer-Centricity
6 2 (4.08%) PRINCE2
7 1 (2.04%) Capacity Management
7 1 (2.04%) DevOps
Programming Languages
1 1 (2.04%) SQL
Qualifications
1 9 (18.37%) Cisco Certification
2 8 (16.33%) MCSE
2 8 (16.33%) Microsoft Certification
3 7 (14.29%) CCNA
4 5 (10.20%) CCNP
5 3 (6.12%) MCSA
5 3 (6.12%) VMware Certified Professional (VCP)
6 2 (4.08%) CCIE
Quality Assurance & Compliance
1 4 (8.16%) SLA
System Software
1 40 (81.63%) Active Directory
2 30 (61.22%) VMware Infrastructure
3 20 (40.82%) VMware ESXi
4 13 (26.53%) Terminal Services
5 11 (22.45%) Hyper-V
6 10 (20.41%) XenApp
7 8 (16.33%) vSphere
Systems Management
1 13 (26.53%) WSUS
2 7 (14.29%) Backup Exec
3 2 (4.08%) SCCM
Vendors
1 39 (79.59%) VMware
2 34 (69.39%) Microsoft
3 17 (34.69%) Citrix
4 15 (30.61%) Cisco
5 9 (18.37%) HP
6 8 (16.33%) Dell
7 7 (14.29%) NetApp
7 7 (14.29%) Veeam