Period
to 14 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 14 November 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 35 38 21
Rank change year-on-year +3 -17 -4
Permanent jobs citing ITIL 270 311 437
As % of all permanent IT jobs advertised in Hertfordshire 6.89% 7.03% 9.73%
As % of the Processes & Methodologies category 7.63% 8.00% 10.82%
Number of salaries quoted 197 235 324
Hertfordshire median annual salary £52,500 £47,500 £42,500
Median salary % change year-on-year +10.53% +11.76% -
10th Percentile £26,000 £22,000 £25,575
90th Percentile £78,750 £67,000 £63,750
East of England median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,539 3,887 4,040
As % of all permanent IT jobs advertised in Hertfordshire 90.28% 87.92% 89.92%
Number of salaries quoted 2,738 3,283 3,327
Hertfordshire median annual salary £50,000 £47,500 £48,500
Median salary % change year-on-year +5.26% -2.06% +5.43%
10th Percentile £26,750 £27,000 £27,500
90th Percentile £75,000 £71,250 £72,500
East of England median annual salary £47,500 £46,000 £45,000
% change year-on-year +3.26% +2.22% -

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Hertfordshire.

Salary trend for ITIL in Hertfordshire

ITIL
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 14 November 2018.

Salary histogram for ITIL in Hertfordshire

ITIL
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +9 70 £60,000 +14.29% 7
Watford -5 50 £40,000 -23.81% 6
Hemel Hempstead -10 30 £45,000 +26.76% 2
St Albans +19 13 £24,250 -37.82%
Letchworth +16 11 £21,000 +5.00% 2
Stevenage +6 8 £43,750 +68.27% 1
Potters Bar +1 5 £65,000 +176.60% 1
Welwyn Garden City -14 5 £24,000 -3.03% 1
Waltham Cross - 5 £50,000 -
Borehamwood +8 3 £34,000 +36.00%
Rickmansworth 0 3 - - 1
Berkhamsted - 3 - -
Bishop's Stortford - 2 £21,500 -
Baldock - 1 - -
Sawbridgeworth - 1 £55,000 -
Hitchin - 1 £26,000 -
ITIL
East of England

For the 6 months to 14 November 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for ITIL.

1 124 (45.93%) Windows
2 72 (26.67%) Linux
3 68 (25.19%) Active Directory
4 67 (24.81%) Microsoft
5 59 (21.85%) Service Management
5 59 (21.85%) Office 365
6 58 (21.48%) VMware
7 56 (20.74%) Agile Software Development
7 56 (20.74%) Unix
8 48 (17.78%) Windows Server
8 48 (17.78%) Problem-Solving
9 45 (16.67%) Degree
10 41 (15.19%) VMware Infrastructure
10 41 (15.19%) DevOps
11 39 (14.44%) Stakeholder Management
11 39 (14.44%) SLA
12 37 (13.70%) Windows 7
13 35 (12.96%) Microsoft Office
14 34 (12.59%) Site Reliability Engineering
15 33 (12.22%) Mentoring
16 32 (11.85%) Infrastructure Engineering
17 31 (11.48%) Service Delivery
18 30 (11.11%) SQL Server
18 30 (11.11%) CISSP
18 30 (11.11%) NetApp
19 29 (10.74%) ITIL Certification
19 29 (10.74%) ITSM
19 29 (10.74%) CISM
19 29 (10.74%) Microsoft Azure
19 29 (10.74%) Puppet

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (10.00%) OpenStack
2 16 (5.93%) Skype for Business
3 13 (4.81%) GlassFish
3 13 (4.81%) Tomcat
4 12 (4.44%) MS Exchange
5 9 (3.33%) SharePoint
6 5 (1.85%) Exchange Server 2013
6 5 (1.85%) IBM Notes
6 5 (1.85%) IIS
6 5 (1.85%) SharePoint 2013
7 2 (0.74%) Exchange Server 2003
7 2 (0.74%) Exchange Server 2010
8 1 (0.37%) Blackberry Enterprise Server
8 1 (0.37%) CMS
8 1 (0.37%) Confluence
8 1 (0.37%) Exchange Server 2000
8 1 (0.37%) Exchange Server 2007
Applications
1 35 (12.96%) Microsoft Office
2 7 (2.59%) Microsoft Excel
3 4 (1.48%) Microsoft PowerPoint
4 3 (1.11%) MS Visio
Business Applications
1 2 (0.74%) Remedy ITSM
2 1 (0.37%) Dynamics NAV
Cloud Services
1 59 (21.85%) Office 365
2 29 (10.74%) Microsoft Azure
3 19 (7.04%) Amazon AWS
4 15 (5.56%) SaaS
5 11 (4.07%) Google Cloud Platform
6 6 (2.22%) Mimecast
7 4 (1.48%) IaaS
8 1 (0.37%) Azure Active Directory
8 1 (0.37%) OneDrive
8 1 (0.37%) Yammer
Communications & Networking
1 27 (10.00%) DHCP
1 27 (10.00%) DNS
1 27 (10.00%) TCP/IP
2 26 (9.63%) Firewall
3 17 (6.30%) VPN
4 13 (4.81%) Skype
5 12 (4.44%) Wireless
6 11 (4.07%) SAN
6 11 (4.07%) WAN
7 10 (3.70%) Internet
7 10 (3.70%) MPLS
7 10 (3.70%) Remote Desktop
8 8 (2.96%) LAN
8 8 (2.96%) VLAN
8 8 (2.96%) Wi-Fi
9 7 (2.59%) 802.11
9 7 (2.59%) BGP
9 7 (2.59%) Ethernet
9 7 (2.59%) OSPF
9 7 (2.59%) VXLAN
Database & Business Intelligence
1 30 (11.11%) SQL Server
2 16 (5.93%) Oracle Database
3 13 (4.81%) PostgreSQL
4 12 (4.44%) SQL Server Reporting Services
5 8 (2.96%) Amazon RDS
5 8 (2.96%) MySQL
5 8 (2.96%) SQL Server 2008
6 6 (2.22%) Amazon Redshift
6 6 (2.22%) Apache Cassandra
6 6 (2.22%) MariaDB
6 6 (2.22%) Oracle Database 10g
6 6 (2.22%) Oracle Database 11g
6 6 (2.22%) Oracle Database 12c
7 4 (1.48%) BusinessObjects
7 4 (1.48%) Data Warehouse
7 4 (1.48%) Power BI
7 4 (1.48%) SQL Server Integration Services
8 3 (1.11%) Big Data
8 3 (1.11%) SQL Server Analysis Services
9 1 (0.37%) GIS
Development Applications
1 3 (1.11%) Git (software)
2 2 (0.74%) JIRA
3 1 (0.37%) JMeter
3 1 (0.37%) Team Foundation Server
3 1 (0.37%) Visual Studio
3 1 (0.37%) Visual Studio Code
General
1 16 (5.93%) Finance
2 8 (2.96%) Retail
3 7 (2.59%) Telecoms
4 6 (2.22%) French Language
5 5 (1.85%) Advertising
6 4 (1.48%) Back Office
7 2 (0.74%) Legal
8 1 (0.37%) Billing
8 1 (0.37%) Front Office
8 1 (0.37%) Manufacturing
8 1 (0.37%) Pharmaceutical
Job Titles
1 44 (16.30%) Support Engineer
2 39 (14.44%) Analyst
3 27 (10.00%) Infrastructure Engineer
4 21 (7.78%) 2nd Line Support
4 21 (7.78%) Administrator
4 21 (7.78%) Team Leader
5 18 (6.67%) Desktop Support
5 18 (6.67%) IT Support
6 17 (6.30%) 2nd Line Engineer
7 16 (5.93%) 2nd Line Support Engineer
8 15 (5.56%) 3rd Line Support
8 15 (5.56%) Information Manager
8 15 (5.56%) Information Security Manager
8 15 (5.56%) Security Manager
9 14 (5.19%) Service Manager
10 13 (4.81%) Support Analyst
11 12 (4.44%) 3rd Line Engineer
11 12 (4.44%) DBA
11 12 (4.44%) IT Engineer
12 11 (4.07%) Incident Manager
Libraries, Frameworks & Software Standards
1 17 (6.30%) Velocity
2 12 (4.44%) Web Services
3 9 (3.33%) .NET
3 9 (3.33%) ASP.NET
4 8 (2.96%) HTML
4 8 (2.96%) HTML5
5 7 (2.59%) 802.1X
5 7 (2.59%) REST
6 4 (1.48%) CAML
6 4 (1.48%) CSS
6 4 (1.48%) jQuery
6 4 (1.48%) LDAP
6 4 (1.48%) SAP XI
7 3 (1.11%) Flash
Miscellaneous
1 24 (8.89%) Management Information System
2 22 (8.15%) Private Cloud
3 21 (7.78%) Analytical Skills
3 21 (7.78%) Computer Science
4 19 (7.04%) Data Centre
5 9 (3.33%) NHS
5 9 (3.33%) Replication
6 8 (2.96%) Public Cloud
7 6 (2.22%) Video Conferencing
8 5 (1.85%) Blackberry
8 5 (1.85%) Driving Licence
8 5 (1.85%) Enterprise Storage
8 5 (1.85%) Self-Motivation
8 5 (1.85%) Smartphone
9 4 (1.48%) BYOD
9 4 (1.48%) Cloud Native
9 4 (1.48%) Enterprise Software
9 4 (1.48%) Wiki
10 3 (1.11%) Robotics
11 2 (0.74%) Clustering
Operating Systems
1 124 (45.93%) Windows
2 72 (26.67%) Linux
3 56 (20.74%) Unix
4 48 (17.78%) Windows Server
5 37 (13.70%) Windows 7
6 28 (10.37%) Windows 10
7 19 (7.04%) Windows Server 2012
8 17 (6.30%) Windows Server 2008
9 14 (5.19%) Debian
10 12 (4.44%) Apple iOS
11 11 (4.07%) AIX
11 11 (4.07%) Android
11 11 (4.07%) CoreOS
11 11 (4.07%) Windows 8
12 10 (3.70%) Ubuntu
13 5 (1.85%) HPUX
14 3 (1.11%) Windows Server 2003
15 2 (0.74%) Mac OS X
16 1 (0.37%) Mac OS
16 1 (0.37%) Windows 2000
Processes & Methodologies
1 59 (21.85%) Service Management
2 56 (20.74%) Agile Software Development
3 48 (17.78%) Problem-Solving
4 41 (15.19%) DevOps
5 39 (14.44%) Stakeholder Management
6 34 (12.59%) Site Reliability Engineering
7 33 (12.22%) Mentoring
8 32 (11.85%) Infrastructure Engineering
9 31 (11.48%) Service Delivery
10 29 (10.74%) ITSM
11 26 (9.63%) Incident Management
11 26 (9.63%) PRINCE2
11 26 (9.63%) SIEM
12 25 (9.26%) Information Security
13 24 (8.89%) Project Management
14 21 (7.78%) Line Management
15 20 (7.41%) Business Continuity
15 20 (7.41%) Coaching
15 20 (7.41%) Decision-Making
16 19 (7.04%) E-Commerce
Programming Languages
1 28 (10.37%) Python
2 26 (9.63%) SQL
3 12 (4.44%) JavaScript
4 10 (3.70%) Shell Script
5 9 (3.33%) C#
6 8 (2.96%) T-SQL
6 8 (2.96%) VB.NET
6 8 (2.96%) VBScript
7 6 (2.22%) C
7 6 (2.22%) PowerShell
8 1 (0.37%) R
Qualifications
1 45 (16.67%) Degree
2 30 (11.11%) CISSP
3 29 (10.74%) CISM
3 29 (10.74%) ITIL Certification
4 21 (7.78%) MCP
5 20 (7.41%) Computer Science Degree
6 19 (7.04%) Microsoft Certification
7 11 (4.07%) SC Cleared
7 11 (4.07%) Security Cleared
8 10 (3.70%) CRISC
9 8 (2.96%) CISA
9 8 (2.96%) ISEB
10 7 (2.59%) Cisco Certification
10 7 (2.59%) MCSA
11 5 (1.85%) MBA
11 5 (1.85%) MCITP
11 5 (1.85%) MOS
12 4 (1.48%) CBAP
12 4 (1.48%) ITIL Foundation Certificate
12 4 (1.48%) MCTS
Quality Assurance & Compliance
1 39 (14.44%) SLA
2 28 (10.37%) ISO/IEC 27001
3 20 (7.41%) GDPR
4 17 (6.30%) ISO 22301
5 15 (5.56%) PCI DSS
6 14 (5.19%) COBIT
7 3 (1.11%) QA
8 1 (0.37%) Cyber Essentials
8 1 (0.37%) GPG13
8 1 (0.37%) ISO/IEC 20000
8 1 (0.37%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.37%) PMO
System Software
1 68 (25.19%) Active Directory
2 41 (15.19%) VMware Infrastructure
3 23 (8.52%) VMware ESXi
4 18 (6.67%) Ceph
4 18 (6.67%) Docker
5 9 (3.33%) Hyper-V
6 8 (2.96%) vSphere
7 5 (1.85%) Firmware
8 3 (1.11%) XenApp
9 2 (0.74%) BitLocker
9 2 (0.74%) Microsoft Virtual Server
9 2 (0.74%) Terminal Services
9 2 (0.74%) Virtual Servers
9 2 (0.74%) VMware Workstation
10 1 (0.37%) XenDesktop
Systems Management
1 29 (10.74%) Puppet
2 23 (8.52%) Kubernetes
3 12 (4.44%) SCCM
4 10 (3.70%) Ansible
4 10 (3.70%) Backup Exec
5 5 (1.85%) HP Data Protector
6 3 (1.11%) McAfee ePO
7 2 (0.74%) Failover Clustering
7 2 (0.74%) Microsoft Intune
7 2 (0.74%) Opscode Chef
7 2 (0.74%) SolarWinds Orion
7 2 (0.74%) WhatsUp Gold
8 1 (0.37%) Cisco UCCX
8 1 (0.37%) MAILsweeper
8 1 (0.37%) Microsoft Clustering
8 1 (0.37%) Norton AntiVirus
8 1 (0.37%) SCOM
8 1 (0.37%) Tivoli
8 1 (0.37%) Tivoli Storage Manager
8 1 (0.37%) WSUS
Vendors
1 67 (24.81%) Microsoft
2 58 (21.48%) VMware
3 30 (11.11%) NetApp
4 28 (10.37%) Oracle
5 25 (9.26%) Cisco
6 14 (5.19%) Google
6 14 (5.19%) HP
6 14 (5.19%) LogRhythm
7 13 (4.81%) Sophos
8 12 (4.44%) ServiceNow
8 12 (4.44%) Veeam
9 11 (4.07%) Apple
9 11 (4.07%) Citrix
10 10 (3.70%) Symantec
11 8 (2.96%) Dell
11 8 (2.96%) IBM
11 8 (2.96%) SAP
12 7 (2.59%) Avaya
12 7 (2.59%) Juniper
12 7 (2.59%) Sonus