Period
to 19 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 19 January 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 27 35 21
Rank change year-on-year +8 -14 -1
Permanent jobs citing ITIL 283 316 400
As % of all permanent IT jobs advertised in Hertfordshire 7.95% 7.06% 9.11%
As % of the Processes & Methodologies category 8.93% 7.89% 10.07%
Number of salaries quoted 209 244 292
Hertfordshire median annual salary £52,500 £47,500 £45,750
Median salary % change year-on-year +10.53% +3.83% +7.65%
10th Percentile £26,000 £22,000 £26,250
90th Percentile £74,000 £65,000 £67,500
East of England median annual salary £45,000 £44,450 £45,000
% change year-on-year +1.24% -1.22% +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,168 4,007 3,974
As % of all permanent IT jobs advertised in Hertfordshire 89.04% 89.46% 90.46%
Number of salaries quoted 2,453 3,394 3,283
Hertfordshire median annual salary £50,000 £50,000 £50,000
10th Percentile £26,250 £27,000 £27,000
90th Percentile £75,000 £71,250 £72,500
East of England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Hertfordshire.

Salary trend for ITIL in Hertfordshire

ITIL
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 19 January 2019.

Salary histogram for ITIL in Hertfordshire

ITIL
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 19 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +4 61 £42,500 -22.73% 10
Hatfield +2 61 £52,500 +5.00% 14
Hemel Hempstead +4 39 £45,000 +104.55% 5
Letchworth - 16 £21,000 - 1
St Albans +27 14 £41,500 -6.74% 2
Waltham Cross - 14 £55,000 - 1
Stevenage +4 9 £42,500 +63.46% 2
Borehamwood +12 8 £22,500 -37.50% 4
Potters Bar +2 5 £65,000 +182.61%
Rickmansworth +13 3 - - 2
Berkhamsted - 3 - -
Bishop's Stortford - 2 £21,500 - 1
Hitchin - 1 £22,500 - 1
Kings Langley - 1 - -
Sawbridgeworth - 1 £55,000 -
Welwyn Garden City - 1 £38,132 - 1
ITIL
East of England

For the 6 months to 19 January 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for ITIL.

1 145 (51.24%) Windows
2 96 (33.92%) Microsoft
3 91 (32.16%) Active Directory
4 68 (24.03%) Windows Server
5 66 (23.32%) Service Management
6 65 (22.97%) Office 365
7 59 (20.85%) VMware
8 54 (19.08%) Windows 7
9 47 (16.61%) PRINCE2
10 46 (16.25%) SQL Server
11 45 (15.90%) Linux
12 43 (15.19%) SLA
13 41 (14.49%) Firewall
14 40 (14.13%) Windows Server 2008
15 39 (13.78%) Windows Server 2012
15 39 (13.78%) Service Delivery
16 37 (13.07%) Agile Software Development
16 37 (13.07%) ITIL Certification
16 37 (13.07%) VMware Infrastructure
16 37 (13.07%) Degree
17 36 (12.72%) MCP
17 36 (12.72%) Microsoft Office
18 34 (12.01%) ISO/IEC 27001
19 33 (11.66%) Windows 10
20 32 (11.31%) Infrastructure Engineering
20 32 (11.31%) Incident Management
20 32 (11.31%) SQL
20 32 (11.31%) ITSM
20 32 (11.31%) Information Security
21 31 (10.95%) Unix

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (7.42%) Skype for Business
2 20 (7.07%) MS Exchange
3 12 (4.24%) OpenStack
4 9 (3.18%) Exchange Server 2013
4 9 (3.18%) SharePoint
5 8 (2.83%) IBM Notes
6 6 (2.12%) Exchange Server 2010
7 5 (1.77%) Blackberry Enterprise Server
7 5 (1.77%) Exchange Server 2000
7 5 (1.77%) Exchange Server 2003
7 5 (1.77%) Exchange Server 2007
7 5 (1.77%) GlassFish
7 5 (1.77%) Tomcat
8 3 (1.06%) IIS
8 3 (1.06%) SharePoint 2013
Applications
1 36 (12.72%) Microsoft Office
2 5 (1.77%) Microsoft Excel
2 5 (1.77%) MS Visio
3 3 (1.06%) Microsoft PowerPoint
Business Applications
1 3 (1.06%) Remedy ITSM
Cloud Services
1 65 (22.97%) Office 365
2 25 (8.83%) Microsoft Azure
3 20 (7.07%) Google Cloud Platform
4 14 (4.95%) Mimecast
4 14 (4.95%) SaaS
5 4 (1.41%) Amazon AWS
6 3 (1.06%) IaaS
7 1 (0.35%) Azure Active Directory
Communications & Networking
1 41 (14.49%) Firewall
2 26 (9.19%) DHCP
3 22 (7.77%) DNS
4 15 (5.30%) Remote Desktop
4 15 (5.30%) SAN
5 14 (4.95%) VPN
6 13 (4.59%) Skype
6 13 (4.59%) TCP/IP
7 12 (4.24%) Structured Cabling
7 12 (4.24%) Wireless
8 7 (2.47%) LAN
8 7 (2.47%) PBX
8 7 (2.47%) SMTP
9 6 (2.12%) Internet
10 5 (1.77%) VLAN
10 5 (1.77%) WAN
11 3 (1.06%) MPLS
11 3 (1.06%) Network Security
12 2 (0.71%) 802.11
12 2 (0.71%) DSL
Database & Business Intelligence
1 46 (16.25%) SQL Server
2 17 (6.01%) SQL Server Reporting Services
3 9 (3.18%) SQL Server Analysis Services
3 9 (3.18%) SQL Server Integration Services
4 7 (2.47%) PostgreSQL
5 6 (2.12%) SQL Server 2008
6 5 (1.77%) BusinessObjects
6 5 (1.77%) Oracle Database
6 5 (1.77%) Power BI
7 4 (1.41%) MySQL
8 3 (1.06%) Amazon RDS
8 3 (1.06%) Data Warehouse
8 3 (1.06%) Relational Database
9 2 (0.71%) Amazon Redshift
9 2 (0.71%) Apache Cassandra
9 2 (0.71%) MariaDB
9 2 (0.71%) Oracle Database 10g
9 2 (0.71%) Oracle Database 11g
9 2 (0.71%) Oracle Database 12c
10 1 (0.35%) Big Data
Development Applications
1 2 (0.71%) SQL Server Management Studio (SSMS)
2 1 (0.35%) Git (software)
2 1 (0.35%) Hudson
2 1 (0.35%) JIRA
2 1 (0.35%) MSI
General
1 13 (4.59%) Retail
2 10 (3.53%) Finance
3 9 (3.18%) Telecoms
4 5 (1.77%) Legal
5 4 (1.41%) Back Office
6 3 (1.06%) French Language
7 2 (0.71%) Advertising
8 1 (0.35%) Front Office
8 1 (0.35%) Manufacturing
Job Titles
1 40 (14.13%) Support Engineer
2 35 (12.37%) Analyst
3 27 (9.54%) Infrastructure Engineer
4 21 (7.42%) Service Manager
5 20 (7.07%) 2nd Line Engineer
5 20 (7.07%) 3rd Line Engineer
5 20 (7.07%) Incident Manager
5 20 (7.07%) Major Incident Manager
6 19 (6.71%) 2nd Line Support
7 18 (6.36%) 3rd Line Support
8 17 (6.01%) Information Manager
8 17 (6.01%) Information Security Manager
8 17 (6.01%) IT Support
8 17 (6.01%) Security Manager
9 16 (5.65%) Team Leader
10 15 (5.30%) 2nd Line Support Engineer
10 15 (5.30%) Desktop Support
11 13 (4.59%) IT Engineer
11 13 (4.59%) IT Manager
11 13 (4.59%) Operations Manager
Libraries, Frameworks & Software Standards
1 8 (2.83%) .NET
1 8 (2.83%) ASP.NET
1 8 (2.83%) HTML
1 8 (2.83%) HTML5
1 8 (2.83%) Web Services
2 6 (2.12%) Velocity
3 4 (1.41%) REST
4 3 (1.06%) CAML
4 3 (1.06%) CSS
4 3 (1.06%) jQuery
4 3 (1.06%) SAP XI
5 2 (0.71%) 802.1X
Miscellaneous
1 20 (7.07%) Management Information System
2 18 (6.36%) Data Centre
3 17 (6.01%) Analytical Skills
4 11 (3.89%) Public Cloud
5 9 (3.18%) Blackberry
5 9 (3.18%) NHS
5 9 (3.18%) Self-Motivation
6 8 (2.83%) Private Cloud
7 7 (2.47%) Replication
8 6 (2.12%) Smartphone
8 6 (2.12%) Video Conferencing
9 5 (1.77%) EPoS
10 4 (1.41%) Enterprise Software
10 4 (1.41%) Life Science
10 4 (1.41%) Wiki
11 3 (1.06%) Cloud Native
11 3 (1.06%) CMDB
11 3 (1.06%) Driving Licence
11 3 (1.06%) Enterprise Storage
12 2 (0.71%) BYOD
Operating Systems
1 145 (51.24%) Windows
2 68 (24.03%) Windows Server
3 54 (19.08%) Windows 7
4 45 (15.90%) Linux
5 40 (14.13%) Windows Server 2008
6 39 (13.78%) Windows Server 2012
7 33 (11.66%) Windows 10
8 31 (10.95%) Unix
9 21 (7.42%) Apple iOS
10 18 (6.36%) Windows 8
11 8 (2.83%) Android
12 7 (2.47%) Ubuntu
13 6 (2.12%) Debian
13 6 (2.12%) Windows Server 2003
14 5 (1.77%) Windows 2000
15 3 (1.06%) AIX
15 3 (1.06%) CoreOS
16 2 (0.71%) Windows XP
17 1 (0.35%) Mac OS
17 1 (0.35%) Mac OS X
Processes & Methodologies
1 66 (23.32%) Service Management
2 47 (16.61%) PRINCE2
3 39 (13.78%) Service Delivery
4 37 (13.07%) Agile Software Development
5 32 (11.31%) Incident Management
5 32 (11.31%) Information Security
5 32 (11.31%) Infrastructure Engineering
5 32 (11.31%) ITSM
6 31 (10.95%) ITIL V3
7 29 (10.25%) Stakeholder Management
8 25 (8.83%) Change Management
8 25 (8.83%) Patch Management
9 23 (8.13%) Problem-Solving
9 23 (8.13%) Project Management
10 21 (7.42%) DevOps
11 19 (6.71%) People Management
12 18 (6.36%) Decision-Making
12 18 (6.36%) Mentoring
13 17 (6.01%) Business Continuity
14 16 (5.65%) SIEM
Programming Languages
1 32 (11.31%) SQL
2 20 (7.07%) VBScript
3 19 (6.71%) PowerShell
4 13 (4.59%) Python
5 12 (4.24%) T-SQL
6 11 (3.89%) JavaScript
7 9 (3.18%) Bash Shell
8 8 (2.83%) C#
8 8 (2.83%) VB.NET
9 6 (2.12%) C
10 1 (0.35%) Shell Script
10 1 (0.35%) VB
Qualifications
1 37 (13.07%) Degree
1 37 (13.07%) ITIL Certification
2 36 (12.72%) MCP
3 31 (10.95%) Microsoft Certification
4 26 (9.19%) CISSP
5 25 (8.83%) CISM
6 12 (4.24%) MCTS
7 10 (3.53%) CRISC
7 10 (3.53%) PRINCE2 Practitioner
8 9 (3.18%) CISA
8 9 (3.18%) SC Cleared
8 9 (3.18%) Security Cleared
9 8 (2.83%) MBCS
10 7 (2.47%) MBA
11 6 (2.12%) Cisco Certification
11 6 (2.12%) Computer Science Degree
11 6 (2.12%) MCSA
12 5 (1.77%) A+ Certification
12 5 (1.77%) CCNA
12 5 (1.77%) ISEB
Quality Assurance & Compliance
1 43 (15.19%) SLA
2 34 (12.01%) ISO/IEC 27001
3 21 (7.42%) ISO 22301
3 21 (7.42%) PCI DSS
4 20 (7.07%) GDPR
5 11 (3.89%) COBIT
6 4 (1.41%) GxP
6 4 (1.41%) HIPAA
6 4 (1.41%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 4 (1.41%) Sarbanes-Oxley
7 3 (1.06%) Cyber Essentials
7 3 (1.06%) PMO
8 1 (0.35%) Data Quality
8 1 (0.35%) GPG13
8 1 (0.35%) ISO/IEC 20000
8 1 (0.35%) QA
System Software
1 91 (32.16%) Active Directory
2 37 (13.07%) VMware Infrastructure
3 14 (4.95%) Hyper-V
4 11 (3.89%) VMware ESXi
5 10 (3.53%) vSphere
6 7 (2.47%) Ceph
6 7 (2.47%) Docker
7 6 (2.12%) Firmware
7 6 (2.12%) VMware Workstation
8 2 (0.71%) BitLocker
8 2 (0.71%) Microsoft Virtual Server
8 2 (0.71%) Virtual Servers
8 2 (0.71%) XenApp
9 1 (0.35%) Microsoft App-V
9 1 (0.35%) Terminal Services
9 1 (0.35%) XenDesktop
Systems Management
1 20 (7.07%) SCCM
2 12 (4.24%) Backup Exec
3 10 (3.53%) Kubernetes
3 10 (3.53%) Puppet
4 6 (2.12%) AirWatch
5 5 (1.77%) MAILsweeper
6 4 (1.41%) RSA Archer
7 3 (1.06%) Ansible
7 3 (1.06%) McAfee ePO
7 3 (1.06%) Microsoft Intune
8 2 (0.71%) Failover Clustering
8 2 (0.71%) SolarWinds Orion
9 1 (0.35%) BladeLogic
9 1 (0.35%) Host Intrusion Detection System
9 1 (0.35%) Microsoft Clustering
9 1 (0.35%) Network Intrusion Detection System
9 1 (0.35%) Norton AntiVirus
9 1 (0.35%) SCOM
9 1 (0.35%) SCOrch
9 1 (0.35%) WSUS
Vendors
1 96 (33.92%) Microsoft
2 59 (20.85%) VMware
3 23 (8.13%) Cisco
4 21 (7.42%) Google
5 20 (7.07%) NetApp
6 19 (6.71%) Apple
6 19 (6.71%) Sophos
7 15 (5.30%) ServiceNow
8 14 (4.95%) LogRhythm
9 13 (4.59%) HP
9 13 (4.59%) Oracle
10 12 (4.24%) Veeam
11 11 (3.89%) Dell
12 8 (2.83%) Avaya
12 8 (2.83%) Citrix
12 8 (2.83%) Lotus
13 7 (2.47%) Sonus
14 6 (2.12%) SAP
15 5 (1.77%) Remedy
15 5 (1.77%) TOWER Software