Period
to 16 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 16 January 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 32 20 19
Rank change year-on-year -12 -1 +5
Permanent jobs citing ITIL 318 401 489
As % of all permanent IT jobs advertised in Hertfordshire 7.16% 9.12% 9.74%
As % of the Processes & Methodologies category 8.42% 10.32% 11.22%
Number of salaries quoted 244 293 337
Hertfordshire median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% -
10th Percentile £22,000 £26,250 £25,650
90th Percentile £64,625 £67,500 £65,200
East of England median annual salary £43,875 £45,000 £42,500
% change year-on-year -2.50% +5.88% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,777 3,886 4,359
As % of all permanent IT jobs advertised in Hertfordshire 85.03% 88.40% 86.80%
Number of salaries quoted 3,191 3,208 3,549
Hertfordshire median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -
10th Percentile £27,500 £27,500 £27,500
90th Percentile £71,250 £72,500 £71,250
East of England median annual salary £47,500 £45,344 £45,000
% change year-on-year +4.75% +0.76% -

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Hertfordshire.

Salary trend for ITIL in Hertfordshire

ITIL
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 16 January 2018.

Salary histogram for ITIL in Hertfordshire

ITIL
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield -4 81 £50,000 +5.26% 18
Hemel Hempstead 0 75 £22,000 -41.33% 2
Watford -23 50 £55,000 +7.84% 4
Stevenage -13 14 £26,000 -
Harpenden +18 8 £38,000 +61.70% 1
Rickmansworth -10 5 £60,000 - 1
Borehamwood -11 5 £36,000 -20.00%
St Albans +4 4 £44,500 -11.00%
Broxbourne - 3 £32,500 -
Potters Bar - 1 £23,000 -
ITIL
East of England

For the 6 months to 16 January 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for ITIL.

1 140 (44.03%) Windows
2 124 (38.99%) Microsoft
3 82 (25.79%) SQL
4 71 (22.33%) SLA
5 70 (22.01%) Problem Management
6 68 (21.38%) Active Directory
7 66 (20.75%) Oracle
8 62 (19.50%) Citrix
9 61 (19.18%) Windows Server
10 60 (18.87%) Microsoft Office
11 53 (16.67%) HP
12 51 (16.04%) ITIL Certification
13 50 (15.72%) SQL Server
13 50 (15.72%) ITSM
14 48 (15.09%) Service Management
14 48 (15.09%) Firewall
15 47 (14.78%) Finance
15 47 (14.78%) Linux
16 45 (14.15%) Data Centre
17 44 (13.84%) Management Information System
17 44 (13.84%) VMware
17 44 (13.84%) DNS
18 43 (13.52%) DHCP
19 41 (12.89%) Proactive Management
20 39 (12.26%) Security Cleared
21 38 (11.95%) VMware Infrastructure
21 38 (11.95%) Office 365
22 36 (11.32%) Windows 7
22 36 (11.32%) Cisco
23 35 (11.01%) Business Intelligence

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (7.23%) MS Exchange
2 20 (6.29%) Skype for Business
3 14 (4.40%) Exchange Server 2010
3 14 (4.40%) Exchange Server 2013
4 11 (3.46%) SharePoint
5 7 (2.20%) Oracle Service Bus
5 7 (2.20%) Oracle SOA Suite
6 6 (1.89%) OpenStack
7 5 (1.57%) Adobe Experience Manager
8 4 (1.26%) Apache
9 2 (0.63%) JBoss
9 2 (0.63%) Oracle HTTP Server
9 2 (0.63%) WebSphere
10 1 (0.31%) Drupal
10 1 (0.31%) IIS
Applications
1 60 (18.87%) Microsoft Office
2 34 (10.69%) Spreadsheet
3 4 (1.26%) Microsoft Excel
4 3 (0.94%) Microsoft PowerPoint
5 2 (0.63%) MS Visio
6 1 (0.31%) Microsoft Project
Business Applications
1 26 (8.18%) Oracle 11i
1 26 (8.18%) Oracle EBS
1 26 (8.18%) Oracle EBS R12
2 13 (4.09%) Oracle Financials
2 13 (4.09%) Oracle HRMS
2 13 (4.09%) Oracle Payroll
3 9 (2.83%) JDE EnterpriseOne
4 7 (2.20%) Remedy ITSM
5 6 (1.89%) SAP BPC
5 6 (1.89%) SAP FI
5 6 (1.89%) SAP FI-AP
5 6 (1.89%) SAP FI-AR
5 6 (1.89%) SAP FI-GL
6 4 (1.26%) Dynamics GP
6 4 (1.26%) SAP SRM
7 2 (0.63%) Aareon QL
7 2 (0.63%) Academy Housing
7 2 (0.63%) Dynamics CRM
7 2 (0.63%) OPENHousing
7 2 (0.63%) Orchard Housing
Cloud Services
1 38 (11.95%) Office 365
2 26 (8.18%) Amazon AWS
3 19 (5.97%) Microsoft Azure
4 15 (4.72%) SaaS
5 11 (3.46%) Cloud Computing
5 11 (3.46%) Google Cloud Platform
6 8 (2.52%) Mimecast
7 6 (1.89%) PaaS
8 2 (0.63%) Amazon CloudWatch
8 2 (0.63%) Amazon EC2
8 2 (0.63%) Amazon Glacier
8 2 (0.63%) Amazon S3
8 2 (0.63%) Amazon SQS
8 2 (0.63%) AWS CloudFormation
8 2 (0.63%) AWS CloudTrail
8 2 (0.63%) Virtual Private Cloud
9 1 (0.31%) IaaS
Communications & Networking
1 48 (15.09%) Firewall
2 44 (13.84%) DNS
3 43 (13.52%) DHCP
4 30 (9.43%) VPN
5 29 (9.12%) LAN
5 29 (9.12%) WAN
6 22 (6.92%) Wireless
7 21 (6.60%) TCP/IP
8 19 (5.97%) VoIP
9 17 (5.35%) SAN
10 13 (4.09%) Unified Communications
11 12 (3.77%) Skype
11 12 (3.77%) TACACS
12 11 (3.46%) Remote Desktop
13 9 (2.83%) Cisco ASA
13 9 (2.83%) Internet
14 8 (2.52%) HTTP
14 8 (2.52%) iSCSI
14 8 (2.52%) VLAN
15 7 (2.20%) Wi-Fi
Database & Business Intelligence
1 50 (15.72%) SQL Server
2 27 (8.49%) SQLPlus
3 18 (5.66%) SQL Server 2008
4 14 (4.40%) Amazon RDS
5 13 (4.09%) MySQL
6 11 (3.46%) SQL Server Reporting Services
7 10 (3.14%) Oracle Database
8 6 (1.89%) SQL Server Analysis Services
8 6 (1.89%) SQL Server Integration Services
9 5 (1.57%) Oracle Database 11g
10 4 (1.26%) Amazon Redshift
10 4 (1.26%) Apache Cassandra
10 4 (1.26%) DB2
10 4 (1.26%) MariaDB
10 4 (1.26%) Oracle Database 10g
10 4 (1.26%) Oracle Database 12c
10 4 (1.26%) Relational Database
11 2 (0.63%) BusinessObjects
11 2 (0.63%) Crystal Reports
11 2 (0.63%) RDBMS
Development Applications
1 7 (2.20%) Git (software)
1 7 (2.20%) Jasmine
1 7 (2.20%) MSTest
1 7 (2.20%) NUnit
1 7 (2.20%) Selenium
1 7 (2.20%) Subversion
1 7 (2.20%) VSS/SourceSafe
2 5 (1.57%) Maven
3 3 (0.94%) AdminStudio
3 3 (0.94%) JIRA
3 3 (0.94%) MSI
3 3 (0.94%) Wise Package Studio
4 2 (0.63%) Ant
5 1 (0.31%) ProC
5 1 (0.31%) TeamCity
5 1 (0.31%) Visual Studio Team System
General
1 47 (14.78%) Finance
2 19 (5.97%) Advertising
3 11 (3.46%) Retail
4 8 (2.52%) Games
5 3 (0.94%) Electronics
5 3 (0.94%) Manufacturing
6 1 (0.31%) Aerospace
Job Titles
1 111 (34.91%) Analyst
2 48 (15.09%) Support Analyst
3 46 (14.47%) Administrator
4 36 (11.32%) Service Analyst
5 32 (10.06%) Oracle Analyst
6 29 (9.12%) Support Engineer
7 27 (8.49%) Oracle Support Analyst
8 25 (7.86%) 3rd Line Engineer
9 22 (6.92%) Desktop Support
10 20 (6.29%) 3rd Line Support
11 16 (5.03%) 3rd Line Support Engineer
11 16 (5.03%) Incident Manager
12 15 (4.72%) Developer
12 15 (4.72%) Support Technician
12 15 (4.72%) Team Leader
13 14 (4.40%) Major Incident Manager
14 13 (4.09%) Financial Analyst
14 13 (4.09%) Oracle Financials Analyst
14 13 (4.09%) Oracle Financials Support
14 13 (4.09%) Oracle Financials Support Analyst
Libraries, Frameworks & Software Standards
1 14 (4.40%) Middleware
1 14 (4.40%) Web Services
2 12 (3.77%) .NET
2 12 (3.77%) AngularJS
2 12 (3.77%) CSS
2 12 (3.77%) jQuery
2 12 (3.77%) Twitter Bootstrap
3 11 (3.46%) ASP.NET
4 8 (2.52%) HTML
4 8 (2.52%) SOAP
4 8 (2.52%) XML
5 7 (2.20%) ASP.NET MVC
5 7 (2.20%) ASP.NET Web API
5 7 (2.20%) CSS3
5 7 (2.20%) HTML5
5 7 (2.20%) J2EE
5 7 (2.20%) KnockoutJS
6 6 (1.89%) JDBC
6 6 (1.89%) PhoneGap
6 6 (1.89%) SAP PI
Miscellaneous
1 45 (14.15%) Data Centre
2 44 (13.84%) Management Information System
3 24 (7.55%) Analytical Skills
4 13 (4.09%) Computer Science
5 9 (2.83%) Fat Client
5 9 (2.83%) Thin Client
5 9 (2.83%) User Experience
6 8 (2.52%) Blackberry
7 7 (2.20%) FMCG
7 7 (2.20%) Replication
8 6 (1.89%) Enterprise Software
8 6 (1.89%) Handset
8 6 (1.89%) Mobile App
8 6 (1.89%) Private Cloud
8 6 (1.89%) Virtual Team
9 4 (1.26%) Data Protection Act
10 3 (0.94%) Client/Server
10 3 (0.94%) iPad
11 2 (0.63%) CMDB
12 1 (0.31%) Distributed Denial-of-Service
Operating Systems
1 140 (44.03%) Windows
2 61 (19.18%) Windows Server
3 47 (14.78%) Linux
4 36 (11.32%) Windows 7
5 33 (10.38%) Unix
5 33 (10.38%) Windows Server 2008
6 29 (9.12%) Windows 8
7 22 (6.92%) Mac OS X
8 21 (6.60%) Windows Server 2012
9 13 (4.09%) Windows 10
10 11 (3.46%) Apple iOS
10 11 (3.46%) Red Hat Enterprise Linux
11 8 (2.52%) Android
11 8 (2.52%) Windows Server 2003
12 7 (2.20%) Mac OS
13 6 (1.89%) CentOS
13 6 (1.89%) Ubuntu
14 3 (0.94%) Solaris
14 3 (0.94%) Windows 2000 Server
14 3 (0.94%) Windows XP
Processes & Methodologies
1 70 (22.01%) Problem Management
2 50 (15.72%) ITSM
3 48 (15.09%) Service Management
4 41 (12.89%) Proactive Management
5 35 (11.01%) Business Intelligence
6 31 (9.75%) Incident Management
7 28 (8.81%) Six Sigma
8 27 (8.49%) Change Management
8 27 (8.49%) Project Management
9 26 (8.18%) System Testing
10 23 (7.23%) Agile Software Development
10 23 (7.23%) Mentoring
11 22 (6.92%) ITIL V3
11 22 (6.92%) Service Delivery
12 21 (6.60%) Information Security
13 19 (5.97%) E-Commerce
13 19 (5.97%) Migration
13 19 (5.97%) Stakeholder Management
14 18 (5.66%) PRINCE2
15 17 (5.35%) ERP
Programming Languages
1 82 (25.79%) SQL
2 34 (10.69%) PL/SQL
3 25 (7.86%) PowerShell
4 17 (5.35%) Java
5 15 (4.72%) Shell Script
6 12 (3.77%) JavaScript
7 9 (2.83%) VBScript
8 8 (2.52%) C#
9 7 (2.20%) VB
10 6 (1.89%) T-SQL
10 6 (1.89%) XPath
10 6 (1.89%) XQuery
11 4 (1.26%) PHP
11 4 (1.26%) Python
12 3 (0.94%) C
12 3 (0.94%) Perl
12 3 (0.94%) VB.NET
12 3 (0.94%) VBA
13 2 (0.63%) Bash Shell
13 2 (0.63%) Jython
Qualifications
1 51 (16.04%) ITIL Certification
2 39 (12.26%) Security Cleared
3 32 (10.06%) Degree
4 30 (9.43%) Cisco Certification
5 24 (7.55%) SC Cleared
6 22 (6.92%) Microsoft Certification
7 21 (6.60%) CCNP
8 14 (4.40%) MCSE
9 13 (4.09%) CISSP
9 13 (4.09%) Computer Science Degree
10 12 (3.77%) MCP
11 11 (3.46%) DV Cleared
12 10 (3.14%) CISA
12 10 (3.14%) CISM
12 10 (3.14%) MCTS
13 9 (2.83%) CCNA
13 9 (2.83%) CCSA
13 9 (2.83%) VMware Certified Professional (VCP)
14 8 (2.52%) CCAA
14 8 (2.52%) Citrix Certification
Quality Assurance & Compliance
1 71 (22.33%) SLA
2 20 (6.29%) PMO
3 17 (5.35%) ISO/IEC 27001
4 13 (4.09%) PCI DSS
5 8 (2.52%) GDPR
6 7 (2.20%) COBIT
7 6 (1.89%) RosettaNet
8 5 (1.57%) ISO 22301
9 4 (1.26%) QA
10 2 (0.63%) Sarbanes-Oxley
11 1 (0.31%) Cyber Essentials
11 1 (0.31%) Cyber Essentials PLUS
11 1 (0.31%) GPG13
11 1 (0.31%) HIPAA
11 1 (0.31%) ISO 9001
System Software
1 68 (21.38%) Active Directory
2 38 (11.95%) VMware Infrastructure
3 25 (7.86%) VMware ESXi
4 20 (6.29%) Hyper-V
5 12 (3.77%) Terminal Services
6 8 (2.52%) vSphere
7 6 (1.89%) VMware Workstation
7 6 (1.89%) Xen
7 6 (1.89%) XenApp
8 3 (0.94%) Microsoft App-V
8 3 (0.94%) Microsoft Virtual Server
8 3 (0.94%) Virtual Servers
9 2 (0.63%) Tivoli Workload Scheduler
10 1 (0.31%) Snort
10 1 (0.31%) vCloud
Systems Management
1 13 (4.09%) SCCM
2 8 (2.52%) Backup Exec
2 8 (2.52%) Opscode Chef
2 8 (2.52%) WSUS
3 6 (1.89%) Puppet
3 6 (1.89%) vCenter Server
4 4 (1.26%) Ansible
5 3 (0.94%) FortiGate
5 3 (0.94%) WMI
6 2 (0.63%) Oracle Enterprise Manager
6 2 (0.63%) Salt
6 2 (0.63%) Tivoli
7 1 (0.31%) Computer Emergency Response Teams
7 1 (0.31%) NetBackup
7 1 (0.31%) Norton AntiVirus
7 1 (0.31%) Symantec Endpoint Protection
Vendors
1 124 (38.99%) Microsoft
2 66 (20.75%) Oracle
3 62 (19.50%) Citrix
4 53 (16.67%) HP
5 44 (13.84%) VMware
6 36 (11.32%) Cisco
7 14 (4.40%) SAP
8 11 (3.46%) Google
9 10 (3.14%) CheckPoint
9 10 (3.14%) Dell
9 10 (3.14%) JD Edwards
10 9 (2.83%) Aruba
10 9 (2.83%) Blue Coat
10 9 (2.83%) F5
10 9 (2.83%) Juniper
10 9 (2.83%) NetApp
11 8 (2.52%) Remedy
11 8 (2.52%) SonicWALL
11 8 (2.52%) Veeam
12 7 (2.20%) Xamarin