Period
to 16 July 2019

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 16 July 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
16 Jul 2019
Same period 2018 Same period 2017
Rank 17 42 21
Rank change year-on-year +25 -21 0
Permanent jobs citing ITIL 316 277 441
As % of all permanent IT jobs advertised in Hertfordshire 10.89% 5.99% 10.17%
As % of the Processes & Methodologies category 12.63% 6.64% 11.20%
Number of salaries quoted 248 226 311
Hertfordshire median annual salary £45,000 £52,500 £47,500
Median salary % change year-on-year -14.29% +10.53% +11.76%
10th Percentile £24,625 £25,000 £25,250
90th Percentile £75,000 £72,500 £72,500
East of England median annual salary £42,500 £45,000 £45,000
% change year-on-year -5.56% - +5.88%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 2,501 4,170 3,936
As % of all permanent IT jobs advertised in Hertfordshire 86.15% 90.12% 90.75%
Number of salaries quoted 1,888 3,349 3,317
Hertfordshire median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +2.15%
10th Percentile £27,500 £27,500 £27,250
90th Percentile £77,500 £72,500 £72,500
East of England median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Hertfordshire.

Salary trend for ITIL in Hertfordshire

ITIL
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 16 July 2019.

Salary histogram for ITIL in Hertfordshire

ITIL
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 16 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +15 77 £31,750 -9.29% 9
Hatfield +6 54 £52,500 -8.70% 9
Watford +12 46 £60,000 +71.43%
Welwyn Garden City +44 18 £25,000 +7.53% 2
Borehamwood +25 16 £50,000 +38.89% 4
Letchworth +6 13 £25,000 - 1
Stevenage +20 12 £42,250 +43.22% 6
Rickmansworth +24 11 £62,500 -16.67% 3
St Albans +30 8 £35,000 -40.43% 2
Waltham Cross - 5 £55,000 -
Kings Langley - 4 - -
Broxbourne - 3 £26,000 -
Potters Bar - 2 £52,500 -
Hoddesdon - 1 £26,000 -
ITIL
East of England

For the 6 months to 16 July 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for ITIL.

1 127 (40.19%) Windows
2 91 (28.80%) Microsoft
3 82 (25.95%) Active Directory
4 69 (21.84%) Service Management
5 66 (20.89%) Windows Server
6 61 (19.30%) VMware
7 58 (18.35%) PowerShell
8 56 (17.72%) Cisco
9 52 (16.46%) Office 365
10 51 (16.14%) DNS
11 49 (15.51%) Information Security
12 47 (14.87%) SQL
12 47 (14.87%) SQL Server
12 47 (14.87%) ISO/IEC 27001
12 47 (14.87%) Problem-Solving
13 44 (13.92%) DHCP
14 43 (13.61%) Degree
15 41 (12.97%) VMware Infrastructure
16 39 (12.34%) CISSP
17 38 (12.03%) Cisco Certification
17 38 (12.03%) Service Delivery
18 37 (11.71%) Incident Management
18 37 (11.71%) Infrastructure Engineering
19 36 (11.39%) Linux
20 35 (11.08%) MS Exchange
20 35 (11.08%) Microsoft Certification
20 35 (11.08%) CCNA
20 35 (11.08%) Change Management
21 34 (10.76%) Continuous Improvement
21 34 (10.76%) Amazon AWS

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (11.08%) MS Exchange
2 19 (6.01%) IIS
3 14 (4.43%) Apache
4 13 (4.11%) Exchange Server 2013
4 13 (4.11%) SharePoint
5 6 (1.90%) Exchange Server 2010
6 3 (0.95%) Exchange Server 2007
6 3 (0.95%) Oracle SOA Suite
6 3 (0.95%) Skype for Business
7 1 (0.32%) Blackberry Enterprise Server
7 1 (0.32%) CICS
7 1 (0.32%) Confluence
7 1 (0.32%) Exchange Server 2003
7 1 (0.32%) OpenStack
7 1 (0.32%) SharePoint 2013
Applications
1 28 (8.86%) Microsoft Office
2 7 (2.22%) Microsoft Excel
2 7 (2.22%) MS Visio
3 4 (1.27%) Microsoft PowerPoint
Business Applications
1 5 (1.58%) Postilion
2 3 (0.95%) Maximo
2 3 (0.95%) Oracle ERP
3 1 (0.32%) Dynamics CRM
3 1 (0.32%) Remedy ITSM
3 1 (0.32%) Unit4 Business World
Cloud Services
1 52 (16.46%) Office 365
2 34 (10.76%) Amazon AWS
3 32 (10.13%) Microsoft Azure
4 21 (6.65%) SaaS
5 11 (3.48%) Azure Active Directory
6 9 (2.85%) Google Cloud Platform
7 6 (1.90%) Mimecast
8 4 (1.27%) IaaS
8 4 (1.27%) PaaS
9 3 (0.95%) Power Platform
10 2 (0.63%) OneDrive
11 1 (0.32%) AWS CodePipeline
11 1 (0.32%) Azure Stack
11 1 (0.32%) G Suite
11 1 (0.32%) GitHub
11 1 (0.32%) PowerApps
11 1 (0.32%) Yammer
Communications & Networking
1 51 (16.14%) DNS
2 44 (13.92%) DHCP
3 33 (10.44%) Firewall
4 22 (6.96%) VLAN
5 19 (6.01%) LAN
5 19 (6.01%) WAN
6 17 (5.38%) SAN
7 15 (4.75%) iSCSI
8 13 (4.11%) VPN
9 9 (2.85%) TCP/IP
10 8 (2.53%) MPLS
11 7 (2.22%) Internet
12 6 (1.90%) Network Security
12 6 (1.90%) Remote Desktop
12 6 (1.90%) Wireless
13 5 (1.58%) BIG-IP
13 5 (1.58%) IP Telephony
13 5 (1.58%) SMTP
14 4 (1.27%) Cisco ASA
14 4 (1.27%) Cisco IPT
Database & Business Intelligence
1 47 (14.87%) SQL Server
2 15 (4.75%) Relational Database
3 12 (3.80%) BusinessObjects
4 11 (3.48%) RDBMS
5 8 (2.53%) SQL Server Reporting Services
6 6 (1.90%) SQL Server 2008
6 6 (1.90%) SQL Server Analysis Services
6 6 (1.90%) SQL Server Integration Services
7 5 (1.58%) GIS
8 4 (1.27%) SQL Server 2012
9 3 (0.95%) Power BI
10 2 (0.63%) SQL Server 2014
11 1 (0.32%) Data Warehouse
11 1 (0.32%) DB2
11 1 (0.32%) MongoDB
Development Applications
1 3 (0.95%) AdminStudio
2 2 (0.63%) SQL Server Management Studio (SSMS)
2 2 (0.63%) Visual Studio
3 1 (0.32%) Hudson
3 1 (0.32%) JIRA
3 1 (0.32%) MSI
3 1 (0.32%) Team Foundation Server
3 1 (0.32%) TestRail
3 1 (0.32%) Visual Studio Code
3 1 (0.32%) Zephyr
General
1 31 (9.81%) Finance
2 25 (7.91%) Retail
3 13 (4.11%) Advertising
4 8 (2.53%) Legal
5 5 (1.58%) Electronics
6 2 (0.63%) Aerospace
6 2 (0.63%) French Language
6 2 (0.63%) German Language
6 2 (0.63%) Telecoms
7 1 (0.32%) Marketing
7 1 (0.32%) Military
Job Titles
1 81 (25.63%) Analyst
2 31 (9.81%) Support Analyst
3 25 (7.91%) Infrastructure Engineer
3 25 (7.91%) Service Analyst
4 21 (6.65%) Security Engineer
5 19 (6.01%) Applications Support
5 19 (6.01%) Service Desk Analyst
6 16 (5.06%) Applications Support Analyst
6 16 (5.06%) Information Manager
7 14 (4.43%) IT Manager
8 13 (4.11%) Senior Infrastructure Engineer
9 12 (3.80%) Help Desk Analyst
9 12 (3.80%) Network Engineer
9 12 (3.80%) Team Leader
10 11 (3.48%) 3rd Line Engineer
10 11 (3.48%) Incident Manager
10 11 (3.48%) Information Security Manager
10 11 (3.48%) Major Incident Manager
10 11 (3.48%) Security Manager
10 11 (3.48%) Support Engineer
Libraries, Frameworks & Software Standards
1 17 (5.38%) HTML
2 12 (3.80%) .NET
3 5 (1.58%) LAMP
4 2 (0.63%) Middleware
5 1 (0.32%) ASP.NET
5 1 (0.32%) CAML
5 1 (0.32%) CSS
5 1 (0.32%) ISPF
5 1 (0.32%) jQuery
5 1 (0.32%) JSON
5 1 (0.32%) Regular Expression
5 1 (0.32%) REST
5 1 (0.32%) RESTful
5 1 (0.32%) Web Services
Miscellaneous
1 32 (10.13%) Management Information System
2 18 (5.70%) Analytical Skills
2 18 (5.70%) User Experience
3 17 (5.38%) EPoS
4 15 (4.75%) Replication
5 9 (2.85%) Data Centre
5 9 (2.85%) Self-Motivation
6 7 (2.22%) Linux Command Line
7 6 (1.90%) CMDB
8 5 (1.58%) e-Health
9 4 (1.27%) Enterprise Software
10 3 (0.95%) Virtual Team
11 2 (0.63%) Driving Licence
11 2 (0.63%) Hybrid Cloud
11 2 (0.63%) NHS
11 2 (0.63%) PACS
12 1 (0.32%) Mainframe
12 1 (0.32%) SCADA
12 1 (0.32%) Smartphone
12 1 (0.32%) Thin Client
Operating Systems
1 127 (40.19%) Windows
2 66 (20.89%) Windows Server
3 36 (11.39%) Linux
4 32 (10.13%) Windows 7
5 22 (6.96%) Windows Server 2008
6 19 (6.01%) Windows 10
7 15 (4.75%) Windows Server 2012
8 7 (2.22%) Android
8 7 (2.22%) Red Hat Enterprise Linux
8 7 (2.22%) Windows XP
9 3 (0.95%) Apple iOS
9 3 (0.95%) Mac OS
9 3 (0.95%) Solaris
9 3 (0.95%) Unix
10 2 (0.63%) Debian
10 2 (0.63%) Windows 8
10 2 (0.63%) Windows Server 2003
11 1 (0.32%) zOS
Processes & Methodologies
1 69 (21.84%) Service Management
2 49 (15.51%) Information Security
3 47 (14.87%) Problem-Solving
4 38 (12.03%) Service Delivery
5 37 (11.71%) Incident Management
5 37 (11.71%) Infrastructure Engineering
6 35 (11.08%) Change Management
7 34 (10.76%) Continuous Improvement
8 33 (10.44%) ITIL V3
9 32 (10.13%) Penetration Testing
9 32 (10.13%) Problem Management
10 31 (9.81%) ITSM
11 29 (9.18%) Disaster Recovery
12 28 (8.86%) SIEM
13 27 (8.54%) PRINCE2
14 26 (8.23%) Agile Software Development
15 25 (7.91%) Business Continuity
16 20 (6.33%) Secure Coding
16 20 (6.33%) Vulnerability Scanning
17 19 (6.01%) Stakeholder Management
Programming Languages
1 58 (18.35%) PowerShell
2 47 (14.87%) SQL
3 25 (7.91%) Java
4 21 (6.65%) JavaScript
5 20 (6.33%) Python
6 16 (5.06%) VBScript
7 14 (4.43%) Shell Script
8 13 (4.11%) Bash Shell
9 12 (3.80%) C
10 10 (3.16%) PHP
11 9 (2.85%) T-SQL
11 9 (2.85%) VB.NET
12 5 (1.58%) Perl
13 2 (0.63%) Go
13 2 (0.63%) PL/SQL
13 2 (0.63%) VB
14 1 (0.32%) C#
14 1 (0.32%) JCL
Qualifications
1 43 (13.61%) Degree
2 39 (12.34%) CISSP
3 38 (12.03%) Cisco Certification
4 35 (11.08%) CCNA
4 35 (11.08%) Microsoft Certification
5 31 (9.81%) ITIL Certification
6 24 (7.59%) MCP
6 24 (7.59%) Security Cleared
7 22 (6.96%) MCSE
8 20 (6.33%) CEH
9 19 (6.01%) CISM
9 19 (6.01%) MCSA
10 17 (5.38%) SC Cleared
10 17 (5.38%) VMware Certified Professional (VCP)
11 16 (5.06%) Citrix Certification
12 15 (4.75%) CCAA
13 14 (4.43%) CCNP
14 11 (3.48%) MCTS
15 7 (2.22%) Computer Science Degree
16 6 (1.90%) GSLC
Quality Assurance & Compliance
1 47 (14.87%) ISO/IEC 27001
2 28 (8.86%) PCI DSS
3 21 (6.65%) SLA
4 20 (6.33%) COBIT
5 16 (5.06%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 10 (3.16%) Cyber Essentials
7 7 (2.22%) GDPR
8 6 (1.90%) HIPAA
9 5 (1.58%) Cyber Essentials PLUS
9 5 (1.58%) PMO
10 4 (1.27%) ISO/IEC 20000
11 2 (0.63%) PA-DSS
11 2 (0.63%) QA
12 1 (0.32%) ISO 8583
System Software
1 82 (25.95%) Active Directory
2 41 (12.97%) VMware Infrastructure
3 19 (6.01%) Hyper-V
4 18 (5.70%) vSphere
5 7 (2.22%) Terminal Server
6 6 (1.90%) VMware Server
7 5 (1.58%) DFS Replication
7 5 (1.58%) iptables
7 5 (1.58%) NFS
7 5 (1.58%) Postfix
7 5 (1.58%) Samba
8 4 (1.27%) VMware ESXi
9 2 (0.63%) Microsoft App-V
9 2 (0.63%) XenApp
10 1 (0.32%) Job Entry Subsystem
10 1 (0.32%) Time Sharing Option
10 1 (0.32%) Virtual Desktop
10 1 (0.32%) XenDesktop
Systems Management
1 26 (8.23%) SCCM
2 15 (4.75%) Cisco CUCM
3 7 (2.22%) Cisco UCCE
3 7 (2.22%) Nagios
4 5 (1.58%) Microsoft Intune
4 5 (1.58%) Munin
4 5 (1.58%) Puppet
4 5 (1.58%) SCVMM
4 5 (1.58%) vCenter Server
5 4 (1.27%) AirWatch
6 3 (0.95%) Jamf Pro
6 3 (0.95%) SCOM
6 3 (0.95%) WSUS
7 2 (0.63%) Nessus
7 2 (0.63%) SCOrch
8 1 (0.32%) BladeLogic
8 1 (0.32%) FortiGate
8 1 (0.32%) Microsoft Data Protection Manager
Vendors
1 91 (28.80%) Microsoft
2 61 (19.30%) VMware
3 56 (17.72%) Cisco
4 28 (8.86%) Citrix
5 20 (6.33%) Qualys
5 20 (6.33%) Veracode
6 18 (5.70%) HP
7 16 (5.06%) SonicWALL
8 12 (3.80%) Oracle
9 10 (3.16%) Atlassian
9 10 (3.16%) ServiceNow
10 9 (2.85%) Google
11 8 (2.53%) Red Hat
12 7 (2.22%) Aruba
12 7 (2.22%) F5
12 7 (2.22%) Meraki
12 7 (2.22%) Nimble Storage
12 7 (2.22%) Remedy
13 6 (1.90%) Dell
14 5 (1.58%) Apple