Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 37 19 18
Rank change year-on-year -18 -1 +4
Permanent jobs citing ITIL 310 425 593
As % of all permanent IT jobs advertised in Hertfordshire 7.05% 9.59% 11.00%
As % of the Processes & Methodologies category 8.33% 10.92% 12.56%
Number of salaries quoted 236 319 400
Hertfordshire median annual salary £47,500 £42,500 £42,500
Median salary % change year-on-year +11.76% - -
10th Percentile £22,000 £25,400 £27,500
90th Percentile £66,875 £65,000 £65,000
East of England median annual salary £45,000 £42,975 £42,500
% change year-on-year +4.71% +1.12% +3.66%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3722 3893 4722
As % of all permanent IT jobs advertised in Hertfordshire 84.61% 87.88% 87.56%
Number of salaries quoted 3137 3217 3834
Hertfordshire median annual salary £47,500 £50,000 £47,500
Median salary % change year-on-year -5.00% +5.26% +0.53%
10th Percentile £28,500 £27,500 £26,750
90th Percentile £71,250 £72,500 £71,250
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Hertfordshire.

Salary trend for ITIL in Hertfordshire

ITIL
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 20 November 2017.

Salary histogram for ITIL in Hertfordshire

ITIL
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -4 64 £33,500 -10.67% 4
Hatfield -11 63 £52,500 +16.67% 9
Watford -18 63 £52,500 +15.38% 1
Stevenage -22 14 £26,000 -30.67% 1
Rickmansworth -11 7 £53,750 +53.57%
Harpenden +19 5 £38,000 +76.74%
Letchworth +5 4 £20,000 -42.03%
Borehamwood -19 4 £26,750 -40.56%
Broxbourne +2 3 £32,500 -43.48%
Potters Bar - 3 £23,500 -
Welwyn Garden City -16 2 £24,750 -30.77%
Cheshunt -1 1 £25,000 -
St Albans -4 1 £39,000 -8.24%
ITIL
East of England

For the 6 months to 20 November 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for ITIL.

1 135 (43.55%) Windows
2 130 (41.94%) Microsoft
3 87 (28.06%) SQL
4 82 (26.45%) Active Directory
5 80 (25.81%) Windows Server
6 66 (21.29%) Office 365
7 61 (19.68%) Microsoft Office
8 60 (19.35%) VMware
9 59 (19.03%) Firewall
9 59 (19.03%) Oracle
9 59 (19.03%) Problem Management
10 56 (18.06%) VMware Infrastructure
11 55 (17.74%) Linux
11 55 (17.74%) Citrix
11 55 (17.74%) DNS
12 54 (17.42%) DHCP
13 51 (16.45%) Data Centre
14 50 (16.13%) SLA
15 49 (15.81%) Windows Server 2008
16 47 (15.16%) HP
17 46 (14.84%) VPN
18 44 (14.19%) Finance
19 41 (13.23%) Service Management
19 41 (13.23%) Windows 7
20 39 (12.58%) MS Exchange
21 37 (11.94%) VoIP
21 37 (11.94%) Change Management
22 36 (11.61%) Management Information System
22 36 (11.61%) WAN
22 36 (11.61%) Cisco Certification

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (12.58%) MS Exchange
2 32 (10.32%) Skype for Business
3 21 (6.77%) SharePoint
4 20 (6.45%) Exchange Server 2010
5 19 (6.13%) Exchange Server 2013
6 11 (3.55%) Oracle Service Bus
6 11 (3.55%) Oracle SOA Suite
7 6 (1.94%) SharePoint 2013
8 5 (1.61%) IIS
9 4 (1.29%) Apache
10 3 (0.97%) SharePoint 2010
11 2 (0.65%) JBoss
11 2 (0.65%) Oracle HTTP Server
11 2 (0.65%) WebSphere
12 1 (0.32%) Drupal
Applications
1 61 (19.68%) Microsoft Office
2 20 (6.45%) Spreadsheet
3 6 (1.94%) Microsoft Excel
4 4 (1.29%) Microsoft PowerPoint
5 2 (0.65%) MS Visio
6 1 (0.32%) Microsoft Project
Business Applications
1 28 (9.03%) Oracle 11i
1 28 (9.03%) Oracle EBS
1 28 (9.03%) Oracle EBS R12
2 15 (4.84%) Oracle HRMS
2 15 (4.84%) Oracle Payroll
3 13 (4.19%) Oracle Financials
4 6 (1.94%) JDE EnterpriseOne
5 5 (1.61%) Remedy ITSM
6 4 (1.29%) Dynamics GP
6 4 (1.29%) SAP SRM
7 3 (0.97%) Magento
7 3 (0.97%) SAP BPC
7 3 (0.97%) SAP FI
7 3 (0.97%) SAP FI-AP
7 3 (0.97%) SAP FI-AR
7 3 (0.97%) SAP FI-GL
8 1 (0.32%) Dynamics CRM
8 1 (0.32%) Orchard Housing
Cloud Services
1 66 (21.29%) Office 365
2 24 (7.74%) Amazon AWS
3 23 (7.42%) SaaS
4 19 (6.13%) Microsoft Azure
5 16 (5.16%) PaaS
6 9 (2.90%) Cloud Computing
6 9 (2.90%) Mimecast
7 8 (2.58%) Google Cloud Platform
8 4 (1.29%) IaaS
9 2 (0.65%) Amazon CloudWatch
9 2 (0.65%) Amazon EC2
9 2 (0.65%) Amazon Glacier
9 2 (0.65%) Amazon S3
9 2 (0.65%) Amazon SQS
9 2 (0.65%) AWS CloudFormation
9 2 (0.65%) AWS CloudTrail
9 2 (0.65%) Virtual Private Cloud
Communications & Networking
1 59 (19.03%) Firewall
2 55 (17.74%) DNS
3 54 (17.42%) DHCP
4 46 (14.84%) VPN
5 37 (11.94%) VoIP
6 36 (11.61%) LAN
6 36 (11.61%) WAN
7 25 (8.06%) SAN
8 24 (7.74%) VLAN
9 21 (6.77%) Skype
10 20 (6.45%) Remote Desktop
10 20 (6.45%) TCP/IP
11 18 (5.81%) MPLS
12 17 (5.48%) Wireless
13 15 (4.84%) iSCSI
13 15 (4.84%) PBX
14 14 (4.52%) ISDN
15 11 (3.55%) Unified Communications
16 10 (3.23%) Cisco ASA
17 9 (2.90%) Internet
Database & Business Intelligence
1 35 (11.29%) SQL Server
2 29 (9.35%) SQLPlus
3 17 (5.48%) SQL Server 2008
4 11 (3.55%) Amazon RDS
5 5 (1.61%) Relational Database
5 5 (1.61%) SQL Server Reporting Services
6 3 (0.97%) DB2
6 3 (0.97%) MySQL
7 2 (0.65%) RDBMS
7 2 (0.65%) SQL Server 2016
7 2 (0.65%) SQL Server Analysis Services
7 2 (0.65%) SQL Server Integration Services
8 1 (0.32%) Big Data
8 1 (0.32%) Oracle Database
8 1 (0.32%) Oracle Database 11g
8 1 (0.32%) Power BI
Development Applications
1 11 (3.55%) Git (software)
1 11 (3.55%) Jasmine
1 11 (3.55%) MSTest
1 11 (3.55%) NUnit
1 11 (3.55%) Selenium
1 11 (3.55%) Subversion
1 11 (3.55%) VSS/SourceSafe
2 5 (1.61%) TeamCity
2 5 (1.61%) Visual Studio Team System
3 4 (1.29%) Team Foundation Server
3 4 (1.29%) Visual Studio
3 4 (1.29%) Visual Studio Code
3 4 (1.29%) Wise Package Studio
4 3 (0.97%) AdminStudio
4 3 (0.97%) MSI
5 2 (0.65%) Ant
6 1 (0.32%) Jenkins
6 1 (0.32%) JIRA
General
1 44 (14.19%) Finance
2 25 (8.06%) Retail
3 20 (6.45%) Advertising
4 16 (5.16%) Games
5 6 (1.94%) Manufacturing
6 4 (1.29%) Legal
7 3 (0.97%) Electronics
8 2 (0.65%) Marketing
8 2 (0.65%) Telecoms
9 1 (0.32%) Aerospace
Job Titles
1 97 (31.29%) Analyst
2 57 (18.39%) Support Analyst
3 36 (11.61%) Support Engineer
4 35 (11.29%) 3rd Line Engineer
5 29 (9.35%) Oracle Analyst
5 29 (9.35%) Oracle Support Analyst
6 28 (9.03%) 3rd Line Support
7 25 (8.06%) Administrator
8 23 (7.42%) 3rd Line Support Engineer
8 23 (7.42%) Service Analyst
9 21 (6.77%) Developer
10 19 (6.13%) Infrastructure Engineer
11 16 (5.16%) Desktop Support
11 16 (5.16%) Infrastructure Support
11 16 (5.16%) Service Manager
12 15 (4.84%) 3rd Line Infrastructure Engineer
12 15 (4.84%) IT Manager
12 15 (4.84%) Office 365 Engineer
13 14 (4.52%) 3rd Line Infrastructure Support
14 13 (4.19%) Oracle Financials Support Analyst
Libraries, Frameworks & Software Standards
1 22 (7.10%) .NET
2 19 (6.13%) ASP.NET
3 18 (5.81%) Middleware
4 15 (4.84%) CSS
4 15 (4.84%) jQuery
5 12 (3.87%) HTML
6 11 (3.55%) AngularJS
6 11 (3.55%) ASP.NET MVC
6 11 (3.55%) ASP.NET Web API
6 11 (3.55%) CSS3
6 11 (3.55%) HTML5
6 11 (3.55%) KnockoutJS
6 11 (3.55%) Twitter Bootstrap
7 8 (2.58%) SOAP
8 7 (2.26%) XML
9 6 (1.94%) PhoneGap
9 6 (1.94%) Web Services
10 5 (1.61%) JSON
10 5 (1.61%) SAP PI
10 5 (1.61%) XSLT
Miscellaneous
1 51 (16.45%) Data Centre
2 36 (11.61%) Management Information System
3 19 (6.13%) User Experience
4 16 (5.16%) Analytical Skills
5 14 (4.52%) Computer Science
6 9 (2.90%) Data Protection Act
6 9 (2.90%) Replication
6 9 (2.90%) Virtual Team
7 6 (1.94%) Handset
7 6 (1.94%) Mobile App
8 5 (1.61%) Enterprise Software
8 5 (1.61%) FMCG
9 4 (1.29%) Blackberry
9 4 (1.29%) Driving Licence
10 3 (0.97%) Client/Server
10 3 (0.97%) iPad
11 2 (0.65%) Fat Client
11 2 (0.65%) Thin Client
12 1 (0.32%) CMDB
12 1 (0.32%) Distributed Denial-of-Service
Operating Systems
1 135 (43.55%) Windows
2 80 (25.81%) Windows Server
3 55 (17.74%) Linux
4 49 (15.81%) Windows Server 2008
5 41 (13.23%) Windows 7
6 30 (9.68%) Windows Server 2012
7 23 (7.42%) Unix
8 22 (7.10%) Windows 10
9 20 (6.45%) Red Hat Enterprise Linux
10 19 (6.13%) Windows 8
11 17 (5.48%) Windows Server 2003
12 12 (3.87%) Mac OS X
13 8 (2.58%) Apple iOS
14 7 (2.26%) Mac OS
15 6 (1.94%) Android
15 6 (1.94%) CentOS
15 6 (1.94%) Ubuntu
16 3 (0.97%) Windows 2000 Server
16 3 (0.97%) Windows XP
17 2 (0.65%) Solaris
Processes & Methodologies
1 59 (19.03%) Problem Management
2 41 (13.23%) Service Management
3 37 (11.94%) Change Management
4 35 (11.29%) ITSM
5 33 (10.65%) Service Delivery
6 31 (10.00%) Information Security
6 31 (10.00%) Mentoring
7 29 (9.35%) ITIL V3
7 29 (9.35%) Project Management
8 28 (9.03%) Six Sigma
8 28 (9.03%) System Testing
9 27 (8.71%) Proactive Management
10 26 (8.39%) E-Commerce
10 26 (8.39%) Incident Management
11 24 (7.74%) Agile Software Development
12 23 (7.42%) Business Intelligence
12 23 (7.42%) PRINCE2
13 22 (7.10%) Coaching
14 21 (6.77%) Disaster Recovery
14 21 (6.77%) Stakeholder Management
Programming Languages
1 87 (28.06%) SQL
2 35 (11.29%) PL/SQL
2 35 (11.29%) PowerShell
3 16 (5.16%) C#
3 16 (5.16%) VBScript
4 15 (4.84%) JavaScript
4 15 (4.84%) Shell Script
5 11 (3.55%) Java
6 7 (2.26%) C
6 7 (2.26%) VB
7 6 (1.94%) PHP
8 5 (1.61%) Python
8 5 (1.61%) T-SQL
8 5 (1.61%) XPath
8 5 (1.61%) XQuery
9 4 (1.29%) Perl
10 3 (0.97%) VB.NET
10 3 (0.97%) VBA
11 2 (0.65%) Bash Shell
11 2 (0.65%) Jython
Qualifications
1 36 (11.61%) Cisco Certification
2 34 (10.97%) Security Cleared
3 33 (10.65%) ITIL Certification
4 32 (10.32%) Microsoft Certification
5 27 (8.71%) SC Cleared
6 25 (8.06%) Degree
7 19 (6.13%) CCNP
7 19 (6.13%) CISSP
8 18 (5.81%) CCNA
9 17 (5.48%) MCSE
9 17 (5.48%) VMware Certified Professional (VCP)
10 16 (5.16%) MCP
11 15 (4.84%) CCAA
11 15 (4.84%) Citrix Certification
12 14 (4.52%) Computer Science Degree
13 12 (3.87%) MCTS
14 11 (3.55%) DV Cleared
14 11 (3.55%) MCSA
15 10 (3.23%) CISA
15 10 (3.23%) CISM
Quality Assurance & Compliance
1 50 (16.13%) SLA
2 29 (9.35%) ISO/IEC 27001
3 21 (6.77%) PCI DSS
4 16 (5.16%) PMO
5 8 (2.58%) GDPR
5 8 (2.58%) ISO/IEC 20000
6 7 (2.26%) COBIT
7 6 (1.94%) Cyber Essentials
7 6 (1.94%) Cyber Essentials PLUS
8 5 (1.61%) ISO 22301
8 5 (1.61%) ISO 9001
8 5 (1.61%) RosettaNet
9 4 (1.29%) HMG Security Policy Framework
9 4 (1.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 4 (1.29%) Sarbanes-Oxley
10 3 (0.97%) QA
11 1 (0.32%) HIPAA
System Software
1 82 (26.45%) Active Directory
2 56 (18.06%) VMware Infrastructure
3 29 (9.35%) VMware ESXi
4 27 (8.71%) Hyper-V
5 20 (6.45%) Terminal Services
6 8 (2.58%) vSphere
7 6 (1.94%) VMware Workstation
7 6 (1.94%) Xen
8 3 (0.97%) Microsoft App-V
8 3 (0.97%) Microsoft Virtual Server
8 3 (0.97%) Terminal Server
8 3 (0.97%) Virtual Servers
9 2 (0.65%) Tivoli Workload Scheduler
10 1 (0.32%) vCloud
10 1 (0.32%) XenApp
10 1 (0.32%) XenServer
Systems Management
1 17 (5.48%) WSUS
2 12 (3.87%) SCCM
3 10 (3.23%) Backup Exec
3 10 (3.23%) Puppet
4 8 (2.58%) Opscode Chef
5 6 (1.94%) vCenter Server
6 4 (1.29%) Ansible
7 3 (0.97%) Microsoft Intune
7 3 (0.97%) WMI
8 2 (0.65%) Oracle Enterprise Manager
8 2 (0.65%) Salt
8 2 (0.65%) SCOM
8 2 (0.65%) Tivoli
9 1 (0.32%) BladeLogic
9 1 (0.32%) NetBackup
9 1 (0.32%) Norton AntiVirus
9 1 (0.32%) OpenView Configuration Management
Vendors
1 130 (41.94%) Microsoft
2 60 (19.35%) VMware
3 59 (19.03%) Oracle
4 55 (17.74%) Citrix
5 47 (15.16%) HP
6 35 (11.29%) Cisco
7 15 (4.84%) SonicWALL
8 11 (3.55%) Dell
8 11 (3.55%) NetApp
8 11 (3.55%) SAP
8 11 (3.55%) Xamarin
9 10 (3.23%) Blue Coat
10 9 (2.90%) CheckPoint
10 9 (2.90%) F5
10 9 (2.90%) Juniper
10 9 (2.90%) Veeam
11 8 (2.58%) Aruba
11 8 (2.58%) Google
12 7 (2.26%) JD Edwards
13 6 (1.94%) Salesforce.com