Period
to 20 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 September 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 37 30 19
Rank change year-on-year -7 -11 -4
Permanent jobs citing ITIL 265 350 449
As % of all permanent IT jobs advertised in Hertfordshire 6.40% 8.52% 10.03%
As % of the Processes & Methodologies category 7.12% 9.58% 11.19%
Number of salaries quoted 200 264 319
Hertfordshire median annual salary £52,500 £47,500 £42,500
Median salary % change year-on-year +10.53% +11.76% -
10th Percentile £25,750 £25,000 £25,000
90th Percentile £76,375 £67,500 £60,350
East of England median annual salary £46,000 £45,000 £42,500
% change year-on-year +2.22% +5.88% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Permanent vacancies with a requirement for process or methodology skills 3,721 3,653 4,011
As % of all permanent IT jobs advertised in Hertfordshire 89.81% 88.97% 89.59%
Number of salaries quoted 2,914 3,099 3,298
Hertfordshire median annual salary £50,000 £47,000 £47,500
Median salary % change year-on-year +6.38% -1.05% +5.56%
10th Percentile £27,500 £27,000 £27,500
90th Percentile £75,000 £71,250 £71,250
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +1.12%

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Hertfordshire.

Salary trend for ITIL in Hertfordshire

ITIL
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 20 September 2018.

Salary histogram for ITIL in Hertfordshire

ITIL
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield -3 83 £57,500 +4.55% 11
Watford -20 37 £31,500 -40.00% 3
Hemel Hempstead -13 29 £40,000 +6.67% 2
St Albans +11 19 £58,750 +23.68% 6
Letchworth +20 8 £21,000 -31.71% 1
Stevenage +1 8 £37,250 -17.22% 2
Borehamwood +13 5 £36,000 +44.00% 2
Potters Bar -6 4 £65,000 +176.60%
Welwyn Garden City -28 4 £23,250 -6.06%
Rickmansworth -9 3 - - 1
Bishop's Stortford - 2 £21,500 -
Baldock - 1 - -
Berkhamsted - 1 - -
Sawbridgeworth - 1 £55,000 -
Waltham Cross - 1 £50,000 -
Hitchin - 1 £26,000 - 1
ITIL
East of England

For the 6 months to 20 September 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region with a requirement for ITIL.

1 115 (43.40%) Windows
2 84 (31.70%) Linux
3 76 (28.68%) Microsoft
4 68 (25.66%) Problem-Solving
5 61 (23.02%) Agile Software Development
6 60 (22.64%) Unix
7 57 (21.51%) Active Directory
8 54 (20.38%) Office 365
9 53 (20.00%) VMware
10 51 (19.25%) Degree
11 46 (17.36%) Service Management
12 44 (16.60%) DevOps
13 41 (15.47%) Amazon AWS
14 38 (14.34%) Oracle
15 37 (13.96%) VMware Infrastructure
16 36 (13.58%) Project Management
16 36 (13.58%) Windows Server
17 34 (12.83%) Analytical Skills
18 33 (12.45%) Management Information System
18 33 (12.45%) Microsoft Office
19 32 (12.08%) Puppet
20 31 (11.70%) Computer Science
20 31 (11.70%) Cisco
20 31 (11.70%) CISSP
20 31 (11.70%) ITIL Certification
20 31 (11.70%) Mentoring
21 30 (11.32%) Computer Science Degree
21 30 (11.32%) CISM
22 29 (10.94%) SLA
22 29 (10.94%) TCP/IP

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (9.06%) OpenStack
2 15 (5.66%) SharePoint
3 13 (4.91%) MS Exchange
4 11 (4.15%) GlassFish
4 11 (4.15%) Tomcat
5 9 (3.40%) IIS
6 8 (3.02%) Skype for Business
7 7 (2.64%) Oracle Service Bus
7 7 (2.64%) Oracle SOA Suite
8 3 (1.13%) Exchange Server 2013
9 2 (0.75%) SAS
9 2 (0.75%) SharePoint 2013
10 1 (0.38%) CMS
10 1 (0.38%) Confluence
10 1 (0.38%) Exchange Server 2003
10 1 (0.38%) Exchange Server 2010
Applications
1 33 (12.45%) Microsoft Office
2 11 (4.15%) Microsoft Excel
3 6 (2.26%) Microsoft PowerPoint
4 3 (1.13%) Spreadsheet
Business Applications
1 2 (0.75%) Remedy ITSM
2 1 (0.38%) Dynamics NAV
2 1 (0.38%) SAP ERP
2 1 (0.38%) SAP GRC
Cloud Services
1 54 (20.38%) Office 365
2 41 (15.47%) Amazon AWS
3 27 (10.19%) Microsoft Azure
4 15 (5.66%) SaaS
5 4 (1.51%) IaaS
6 3 (1.13%) Google Cloud Platform
6 3 (1.13%) OneDrive
7 2 (0.75%) Cloud Computing
7 2 (0.75%) Mimecast
8 1 (0.38%) Yammer
Communications & Networking
1 29 (10.94%) TCP/IP
2 26 (9.81%) DNS
3 24 (9.06%) DHCP
4 22 (8.30%) Firewall
5 21 (7.92%) VPN
6 16 (6.04%) WAN
7 14 (5.28%) SAN
7 14 (5.28%) Wireless
8 12 (4.53%) MPLS
9 11 (4.15%) Internet
9 11 (4.15%) Wi-Fi
10 9 (3.40%) BGP
10 9 (3.40%) Ethernet
10 9 (3.40%) LAN
10 9 (3.40%) OSPF
10 9 (3.40%) VXLAN
11 8 (3.02%) Cisco ASA
12 7 (2.64%) 802.11
12 7 (2.64%) Skype
12 7 (2.64%) VLAN
Database & Business Intelligence
1 23 (8.68%) Oracle Database
2 20 (7.55%) SQL Server
3 10 (3.77%) PostgreSQL
4 9 (3.40%) SQL Server 2008
5 8 (3.02%) Amazon RDS
6 7 (2.64%) Amazon Redshift
6 7 (2.64%) Apache Cassandra
6 7 (2.64%) MariaDB
6 7 (2.64%) MySQL
6 7 (2.64%) Oracle Database 10g
6 7 (2.64%) Oracle Database 11g
6 7 (2.64%) Oracle Database 12c
7 5 (1.89%) SQL Server Reporting Services
8 3 (1.13%) Big Data
9 2 (0.75%) BusinessObjects
9 2 (0.75%) Data Warehouse
9 2 (0.75%) GIS
9 2 (0.75%) Power BI
9 2 (0.75%) SQL Server Integration Services
10 1 (0.38%) Relational Database
Development Applications
1 10 (3.77%) Git (software)
2 7 (2.64%) Jasmine
2 7 (2.64%) MSTest
2 7 (2.64%) NUnit
2 7 (2.64%) Selenium
2 7 (2.64%) Subversion
2 7 (2.64%) VSS/SourceSafe
3 5 (1.89%) JIRA
3 5 (1.89%) TeamCity
3 5 (1.89%) Visual Studio Team System
4 1 (0.38%) AdminStudio
4 1 (0.38%) JMeter
4 1 (0.38%) MSI
4 1 (0.38%) Team Foundation Server
4 1 (0.38%) Visual Studio
4 1 (0.38%) Visual Studio Code
4 1 (0.38%) Wise Package Studio
General
1 27 (10.19%) Advertising
2 17 (6.42%) Finance
3 13 (4.91%) Retail
4 7 (2.64%) Telecoms
5 6 (2.26%) French Language
6 2 (0.75%) Automotive
6 2 (0.75%) Billing
6 2 (0.75%) Legal
6 2 (0.75%) Publishing
7 1 (0.38%) Back Office
7 1 (0.38%) Front Office
7 1 (0.38%) Games
7 1 (0.38%) Marketing
7 1 (0.38%) Pharmaceutical
Job Titles
1 38 (14.34%) Analyst
2 36 (13.58%) Support Engineer
3 34 (12.83%) Team Leader
4 22 (8.30%) 2nd Line Support
5 21 (7.92%) Administrator
6 18 (6.79%) Desktop Support
7 17 (6.42%) Support Analyst
8 16 (6.04%) 2nd Line Engineer
8 16 (6.04%) Information Manager
8 16 (6.04%) Information Security Manager
8 16 (6.04%) Security Manager
9 15 (5.66%) 2nd Line Support Engineer
10 14 (5.28%) DBA
10 14 (5.28%) Infrastructure Engineer
11 12 (4.53%) Support Team Leader
12 11 (4.15%) Developer
13 10 (3.77%) .NET Developer
13 10 (3.77%) 1st Line Support
13 10 (3.77%) C# Developer
13 10 (3.77%) Service Manager
Libraries, Frameworks & Software Standards
1 16 (6.04%) Velocity
2 11 (4.15%) .NET
2 11 (4.15%) ASP.NET
3 10 (3.77%) HTML
3 10 (3.77%) HTML5
4 8 (3.02%) CSS
4 8 (3.02%) jQuery
4 8 (3.02%) Web Services
5 7 (2.64%) 802.1X
5 7 (2.64%) AngularJS
5 7 (2.64%) ASP.NET MVC
5 7 (2.64%) ASP.NET Web API
5 7 (2.64%) CSS3
5 7 (2.64%) KnockoutJS
5 7 (2.64%) Middleware
5 7 (2.64%) Twitter Bootstrap
6 5 (1.89%) LDAP
7 4 (1.51%) REST
8 3 (1.13%) Flash
9 2 (0.75%) SAP XI
Miscellaneous
1 34 (12.83%) Analytical Skills
2 33 (12.45%) Management Information System
3 31 (11.70%) Computer Science
4 24 (9.06%) Data Centre
5 22 (8.30%) Private Cloud
6 10 (3.77%) HP Storage
7 9 (3.40%) Replication
8 7 (2.64%) User Experience
9 6 (2.26%) Driving Licence
10 5 (1.89%) Blackberry
11 4 (1.51%) CMDB
11 4 (1.51%) Enterprise Software
11 4 (1.51%) Wiki
12 3 (1.13%) iPad
12 3 (1.13%) iSeries
12 3 (1.13%) Robotics
12 3 (1.13%) Self-Motivation
13 2 (0.75%) BYOD
13 2 (0.75%) iPhone
13 2 (0.75%) Public Cloud
Operating Systems
1 115 (43.40%) Windows
2 84 (31.70%) Linux
3 60 (22.64%) Unix
4 36 (13.58%) Windows Server
5 26 (9.81%) Windows 7
6 21 (7.92%) Windows 10
7 14 (5.28%) HPUX
7 14 (5.28%) Windows 8
8 10 (3.77%) AIX
8 10 (3.77%) CoreOS
9 9 (3.40%) Android
9 9 (3.40%) Debian
10 8 (3.02%) Windows Server 2012
11 7 (2.64%) Windows Server 2008
12 6 (2.26%) Apple iOS
13 4 (1.51%) Ubuntu
13 4 (1.51%) Windows Server 2003
13 4 (1.51%) Windows XP
14 1 (0.38%) Mac OS X
14 1 (0.38%) Windows 2000 Server
Processes & Methodologies
1 68 (25.66%) Problem-Solving
2 61 (23.02%) Agile Software Development
3 46 (17.36%) Service Management
4 44 (16.60%) DevOps
5 36 (13.58%) Project Management
6 31 (11.70%) Mentoring
7 29 (10.94%) Site Reliability Engineering
8 28 (10.57%) Infrastructure Engineering
9 27 (10.19%) Stakeholder Management
10 26 (9.81%) SIEM
11 23 (8.68%) Migration
12 20 (7.55%) Incident Management
12 20 (7.55%) Information Security
12 20 (7.55%) ITSM
13 19 (7.17%) Coaching
13 19 (7.17%) E-Commerce
14 17 (6.42%) Service Delivery
15 16 (6.04%) Business Continuity
15 16 (6.04%) Mathematics
15 16 (6.04%) Physics
Programming Languages
1 26 (9.81%) SQL
2 24 (9.06%) Python
3 11 (4.15%) C#
3 11 (4.15%) JavaScript
4 10 (3.77%) PowerShell
5 9 (3.40%) Shell Script
6 7 (2.64%) R
7 5 (1.89%) C
7 5 (1.89%) VBScript
8 3 (1.13%) T-SQL
8 3 (1.13%) VB
8 3 (1.13%) VB.NET
Qualifications
1 51 (19.25%) Degree
2 31 (11.70%) CISSP
2 31 (11.70%) ITIL Certification
3 30 (11.32%) CISM
3 30 (11.32%) Computer Science Degree
4 14 (5.28%) Cisco Certification
4 14 (5.28%) Microsoft Certification
5 13 (4.91%) MCP
6 11 (4.15%) SC Cleared
6 11 (4.15%) Security Cleared
7 10 (3.77%) CRISC
8 9 (3.40%) CCNA
9 8 (3.02%) CISA
10 6 (2.26%) CCNP
10 6 (2.26%) ISEB
10 6 (2.26%) MCSA
11 5 (1.89%) CCIE
11 5 (1.89%) MCITP
11 5 (1.89%) MCSE
11 5 (1.89%) PMP
Quality Assurance & Compliance
1 29 (10.94%) SLA
2 23 (8.68%) ISO/IEC 27001
3 20 (7.55%) GDPR
4 17 (6.42%) ISO 22301
5 15 (5.66%) PCI DSS
6 14 (5.28%) COBIT
7 5 (1.89%) QA
8 3 (1.13%) Sarbanes-Oxley
9 2 (0.75%) ISO/IEC 20000
10 1 (0.38%) Cyber Essentials
10 1 (0.38%) GPG13
10 1 (0.38%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.38%) PMO
System Software
1 57 (21.51%) Active Directory
2 37 (13.96%) VMware Infrastructure
3 28 (10.57%) VMware ESXi
4 16 (6.04%) Ceph
4 16 (6.04%) Docker
5 7 (2.64%) Hyper-V
5 7 (2.64%) vSphere
5 7 (2.64%) XenApp
6 3 (1.13%) Microsoft App-V
6 3 (1.13%) XenDesktop
7 2 (0.75%) BitLocker
7 2 (0.75%) Microsoft Virtual Server
7 2 (0.75%) Terminal Services
7 2 (0.75%) Virtual Servers
Systems Management
1 32 (12.08%) Puppet
2 18 (6.79%) Kubernetes
3 14 (5.28%) HP Data Protector
4 13 (4.91%) SCCM
5 10 (3.77%) Ansible
6 6 (2.26%) FortiGate
7 5 (1.89%) Backup Exec
8 4 (1.51%) WMI
9 2 (0.75%) Microsoft Intune
9 2 (0.75%) Opscode Chef
9 2 (0.75%) WhatsUp Gold
10 1 (0.38%) Cisco UCCX
10 1 (0.38%) Failover Clustering
10 1 (0.38%) Host Intrusion Detection System
10 1 (0.38%) McAfee ePO
10 1 (0.38%) Microsoft Clustering
10 1 (0.38%) Network Intrusion Detection System
10 1 (0.38%) SCOM
10 1 (0.38%) Single Sign-On
10 1 (0.38%) WSUS
Vendors
1 76 (28.68%) Microsoft
2 53 (20.00%) VMware
3 38 (14.34%) Oracle
4 31 (11.70%) Cisco
5 20 (7.55%) Citrix
5 20 (7.55%) NetApp
6 19 (7.17%) HP
7 14 (5.28%) LogRhythm
8 12 (4.53%) ServiceNow
9 11 (4.15%) Google
10 10 (3.77%) 3PAR
10 10 (3.77%) Brocade
10 10 (3.77%) Symantec
11 9 (3.40%) CheckPoint
11 9 (3.40%) Juniper
11 9 (3.40%) Sophos
12 7 (2.64%) IBM
12 7 (2.64%) Sonus
12 7 (2.64%) Veeam
12 7 (2.64%) Xamarin