ITSM Jobs in Hertfordshire

IT Service Management (ITSM)
East of England > Hertfordshire

The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 108 109 112
Rank change year-on-year +1 +3 -14
Permanent jobs citing ITSM 12 26 37
As % of all permanent jobs advertised in Hertfordshire 0.61% 1.42% 1.84%
As % of the Processes & Methodologies category 0.75% 1.50% 1.98%
Number of salaries quoted 9 9 33
10th Percentile £27,000 £46,750 £43,250
25th Percentile £27,500 £51,250 £51,250
Median annual salary (50th Percentile) £50,000 £55,000 £60,000
Median % change year-on-year -9.09% -8.33% +71.43%
75th Percentile £57,500 £57,500 £65,000
90th Percentile £70,000 £70,250 £68,750
East of England median annual salary £37,500 £32,250 £40,000
% change year-on-year +16.28% -19.38% +6.67%

All Process and Methodology Skills
Hertfordshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,593 1,736 1,866
As % of all permanent jobs advertised in Hertfordshire 80.33% 94.55% 92.97%
Number of salaries quoted 1,260 747 857
10th Percentile £25,809 £30,000 £25,750
25th Percentile £36,250 £43,750 £37,500
Median annual salary (50th Percentile) £52,500 £57,500 £55,000
Median % change year-on-year -8.70% +4.55% +4.76%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £76,000 £80,500 £76,750
East of England median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

ITSM
Job Vacancy Trend in Hertfordshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITSM in Hertfordshire

ITSM
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing ITSM in Hertfordshire.

Salary trend for ITSM in Hertfordshire

ITSM
Salary Histogram in Hertfordshire

Salary distribution for jobs citing ITSM in Hertfordshire over the 6 months to 11 May 2024.

Salary histogram for ITSM in Hertfordshire

ITSM
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Hertfordshire region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hemel Hempstead - 6 £50,000 - 2
Stevenage -5 2 £29,000 - 1
Watford +21 1 £31,000 -42.06% 2
ITSM
East of England

ITSM
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) Microsoft Exchange
Applications
1 1 (8.33%) Microsoft Excel
1 1 (8.33%) Microsoft Office
Cloud Services
1 1 (8.33%) Microsoft 365
1 1 (8.33%) Miro
Communications & Networking
1 2 (16.67%) Firewall
2 1 (8.33%) DHCP
2 1 (8.33%) DNS
2 1 (8.33%) Internet
2 1 (8.33%) Softphone
2 1 (8.33%) TCP/IP
Database & Business Intelligence
1 1 (8.33%) Amazon QuickSight
1 1 (8.33%) Relational Database
1 1 (8.33%) Tableau
Development Applications
1 1 (8.33%) JIRA
1 1 (8.33%) JMeter
1 1 (8.33%) Selenium
General
1 5 (41.67%) Inclusion and Diversity
1 5 (41.67%) Social Skills
2 4 (33.33%) Influencing Skills
3 3 (25.00%) Aerospace
3 3 (25.00%) Public Sector
4 1 (8.33%) Analytical Skills
4 1 (8.33%) Manufacturing
4 1 (8.33%) Marketing
Job Titles
1 3 (25.00%) Analyst
1 3 (25.00%) IT Support
2 2 (16.67%) 1st Line Support
2 2 (16.67%) Consultant
2 2 (16.67%) IT Analyst
2 2 (16.67%) IT Director
2 2 (16.67%) IT Support Analyst
2 2 (16.67%) Software Asset Manager
2 2 (16.67%) Software Manager
2 2 (16.67%) Technical Consultant
3 1 (8.33%) 1st Line Support Analyst
3 1 (8.33%) 2nd Line Support
3 1 (8.33%) 2nd Line Support Analyst
3 1 (8.33%) Administrator
3 1 (8.33%) IT Administrator
3 1 (8.33%) Product Manager
3 1 (8.33%) Senior Analyst
3 1 (8.33%) Senior Test Analyst
3 1 (8.33%) Service Analyst
3 1 (8.33%) Service Desk Analyst
Miscellaneous
1 4 (33.33%) Management Information System
2 2 (16.67%) Enterprise Software
Operating Systems
1 4 (33.33%) Windows
2 2 (16.67%) Apple iOS
2 2 (16.67%) Linux
2 2 (16.67%) Unix
2 2 (16.67%) Windows Server
3 1 (8.33%) Android
3 1 (8.33%) Mac OS
Processes & Methodologies
1 5 (41.67%) Asset Management
2 4 (33.33%) ITIL
2 4 (33.33%) Service Management
3 3 (25.00%) Agile
3 3 (25.00%) Customer Service
3 3 (25.00%) PRINCE2
4 2 (16.67%) Break/Fix
4 2 (16.67%) Configuration Management
4 2 (16.67%) Content Management
4 2 (16.67%) Incident Management
4 2 (16.67%) Infrastructure Management
4 2 (16.67%) People Management
4 2 (16.67%) Presales
4 2 (16.67%) Records Management
4 2 (16.67%) Security Operations
4 2 (16.67%) Service Delivery
4 2 (16.67%) Software Asset Management
4 2 (16.67%) Stakeholder Management
4 2 (16.67%) Strategic Planning
4 2 (16.67%) Systems Engineering
Programming Languages
1 3 (25.00%) SQL
Qualifications
1 3 (25.00%) Degree
1 3 (25.00%) DV Cleared
1 3 (25.00%) Security Cleared
2 2 (16.67%) A+ Certification
2 2 (16.67%) ITIL Foundation Certificate
2 2 (16.67%) PRINCE2 Practitioner
2 2 (16.67%) SC Cleared
3 1 (8.33%) BC Cleared
3 1 (8.33%) Computer Science Degree
3 1 (8.33%) DBS Check
3 1 (8.33%) ISTQB
System Software
1 2 (16.67%) Active Directory
Systems Management
1 2 (16.67%) Aspera SmartTrack
1 2 (16.67%) SCCM
Vendors
1 5 (41.67%) Microsoft
2 2 (16.67%) Apple
2 2 (16.67%) Snow
3 1 (8.33%) Salesforce
3 1 (8.33%) Splunk