Period
to 16 January 2018

The median annual salary for a 3rd Line Support Engineer was £40,000 in advertised job vacancies in the East of England during the 6 months to 16 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
England > East of England
6 months to
16 Jan 2018
Same period 2017 Same period 2016
Rank 295 308 314
Rank change year-on-year +13 +6 -3
Permanent jobs requiring a 3rd Line Support Engineer 60 45 66
As % of all permanent IT jobs advertised in the East of England 0.51% 0.36% 0.45%
As % of the Job Titles category 0.52% 0.37% 0.46%
Number of salaries quoted 54 34 59
East of England median annual salary £40,000 £40,500 £35,000
Median salary % change year-on-year -1.23% +15.71% -7.89%
10th Percentile £27,050 £27,500 £27,700
90th Percentile £48,750 £50,000 £50,000
England median annual salary £37,500 £35,000 £38,000
% change year-on-year +7.14% -7.89% +5.56%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11,466 12,033 14,226
% of permanent IT jobs with a recognized job title 96.71% 96.78% 96.66%
Number of salaries quoted 9,416 9,928 11,782
East of England median annual salary £45,750 £45,000 £44,500
Median salary % change year-on-year +1.67% +1.12% +4.71%
10th Percentile £26,250 £26,000 £25,000
90th Percentile £70,000 £68,750 £66,250
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

3rd Line Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for 3rd Line Support Engineer in the East of England

3rd Line Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the East of England.

Salary trend for 3rd Line Support Engineer in the East of England

3rd Line Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing 3rd Line Support Engineer in the East of England over the 6 months to 16 January 2018.

Salary histogram for 3rd Line Support Engineer in the East of England

3rd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the East of England region over the 6 months to 16 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire +16 37 £40,000 +6.67% 2
Cambridgeshire -29 10 £40,000 -4.19% 3
Bedfordshire +44 9 £47,000 +10.59% 2
Essex +15 2 £35,000 -28.57% 1
Suffolk +15 1 - -
Norfolk - 1 £34,000 -
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 16 January 2018, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 3rd Line Support Engineer in the job title.

1 50 (83.33%) Windows
2 44 (73.33%) Active Directory
3 41 (68.33%) VMware
4 38 (63.33%) Windows Server
5 32 (53.33%) Firewall
6 30 (50.00%) Office 365
7 29 (48.33%) Microsoft
8 26 (43.33%) Windows Server 2008
9 25 (41.67%) VMware Infrastructure
10 24 (40.00%) Windows Server 2012
11 23 (38.33%) ITIL
12 21 (35.00%) DNS
12 21 (35.00%) DHCP
12 21 (35.00%) Microsoft Azure
13 18 (30.00%) MS Exchange
14 17 (28.33%) Cisco Certification
14 17 (28.33%) Hyper-V
15 16 (26.67%) Microsoft Certification
16 14 (23.33%) CCNA
16 14 (23.33%) Linux
16 14 (23.33%) VPN
17 13 (21.67%) WAN
17 13 (21.67%) Microsoft Office
17 13 (21.67%) Citrix
17 13 (21.67%) SAN
17 13 (21.67%) Windows 7
17 13 (21.67%) Skype for Business
17 13 (21.67%) Data Centre
17 13 (21.67%) Windows 10
18 12 (20.00%) VMware ESXi

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (30.00%) MS Exchange
2 13 (21.67%) Skype for Business
3 7 (11.67%) Exchange Server 2013
4 5 (8.33%) Exchange Server 2010
5 3 (5.00%) Exchange Server 2007
6 1 (1.67%) Blackberry Enterprise Server
Applications
1 13 (21.67%) Microsoft Office
2 5 (8.33%) Photoshop
Cloud Services
1 30 (50.00%) Office 365
2 21 (35.00%) Microsoft Azure
3 7 (11.67%) Mimecast
4 6 (10.00%) PaaS
5 2 (3.33%) Amazon AWS
6 1 (1.67%) IaaS
Communications & Networking
1 32 (53.33%) Firewall
2 21 (35.00%) DHCP
2 21 (35.00%) DNS
3 14 (23.33%) VPN
4 13 (21.67%) SAN
4 13 (21.67%) WAN
5 11 (18.33%) VLAN
6 10 (16.67%) TCP/IP
7 9 (15.00%) LAN
8 7 (11.67%) Unified Communications
8 7 (11.67%) VoIP
9 6 (10.00%) Skype
10 5 (8.33%) ISDN
10 5 (8.33%) MPLS
10 5 (8.33%) PBX
10 5 (8.33%) Remote Desktop
11 3 (5.00%) Wireless
12 2 (3.33%) Cisco Nexus
12 2 (3.33%) Internet
12 2 (3.33%) Network Security
Database & Business Intelligence
1 7 (11.67%) Amazon RDS
1 7 (11.67%) SQL Server
2 3 (5.00%) SQL Server 2008
3 2 (3.33%) SQL Server 2005
3 2 (3.33%) SQL Server 2014
4 1 (1.67%) SQL Server 2012
4 1 (1.67%) SQL Server 2016
General
1 6 (10.00%) Games
2 5 (8.33%) Retail
3 3 (5.00%) Telecoms
4 2 (3.33%) Electronics
4 2 (3.33%) Finance
4 2 (3.33%) Manufacturing
4 2 (3.33%) Marketing
Libraries, Frameworks & Software Standards
1 2 (3.33%) Flash
Miscellaneous
1 13 (21.67%) Data Centre
2 5 (8.33%) Analytical Skills
3 3 (5.00%) Driving Licence
4 2 (3.33%) EMC VMAX
5 1 (1.67%) Blackberry
Operating Systems
1 50 (83.33%) Windows
2 38 (63.33%) Windows Server
3 26 (43.33%) Windows Server 2008
4 24 (40.00%) Windows Server 2012
5 14 (23.33%) Linux
6 13 (21.67%) Windows 10
6 13 (21.67%) Windows 7
7 8 (13.33%) Windows 8
7 8 (13.33%) Windows Server 2003
8 7 (11.67%) Mac OS X
9 5 (8.33%) Red Hat Enterprise Linux
10 4 (6.67%) Windows XP
11 1 (1.67%) Windows Vista
Processes & Methodologies
1 23 (38.33%) ITIL
2 7 (11.67%) Business Continuity
2 7 (11.67%) Kalman Filter
2 7 (11.67%) Mentoring
2 7 (11.67%) Web Filtering
3 6 (10.00%) Coaching
4 5 (8.33%) DNA
4 5 (8.33%) E-Commerce
4 5 (8.33%) ITSM
4 5 (8.33%) Proactive Monitoring
4 5 (8.33%) Service Management
5 4 (6.67%) PRINCE2
5 4 (6.67%) Service Delivery
6 2 (3.33%) Asset Management
6 2 (3.33%) Business Intelligence
6 2 (3.33%) Continuous Improvement
6 2 (3.33%) Digital Marketing
6 2 (3.33%) Disaster Recovery
6 2 (3.33%) Programme Management
7 1 (1.67%) Software Deployment
Programming Languages
1 1 (1.67%) PowerShell
1 1 (1.67%) SQL
1 1 (1.67%) VBScript
Qualifications
1 17 (28.33%) Cisco Certification
2 16 (26.67%) Microsoft Certification
3 14 (23.33%) CCNA
4 12 (20.00%) CCNP
4 12 (20.00%) MCSE
5 7 (11.67%) MCP
6 5 (8.33%) ITIL Foundation Certificate
6 5 (8.33%) VMware Certified Professional (VCP)
7 4 (6.67%) MCSA
8 2 (3.33%) A+ Certification
8 2 (3.33%) CCIE
8 2 (3.33%) Degree
8 2 (3.33%) MCTS
8 2 (3.33%) Network+ Certification
9 1 (1.67%) ITIL Certification
9 1 (1.67%) MCITP
Quality Assurance & Compliance
1 6 (10.00%) SLA
System Software
1 44 (73.33%) Active Directory
2 25 (41.67%) VMware Infrastructure
3 17 (28.33%) Hyper-V
4 12 (20.00%) VMware ESXi
5 5 (8.33%) Terminal Services
6 4 (6.67%) vSphere
6 4 (6.67%) XenApp
7 1 (1.67%) Virtual Servers
Systems Management
1 7 (11.67%) Backup Exec
1 7 (11.67%) SCCM
2 5 (8.33%) WSUS
Vendors
1 41 (68.33%) VMware
2 29 (48.33%) Microsoft
3 13 (21.67%) Citrix
4 12 (20.00%) Cisco
5 10 (16.67%) HP
5 10 (16.67%) NetApp
6 8 (13.33%) Dell
7 7 (11.67%) Veeam
8 3 (5.00%) CommVault
9 2 (3.33%) CA
9 2 (3.33%) EMC
9 2 (3.33%) FalconStor
9 2 (3.33%) McAfee
9 2 (3.33%) SAP