Period
to 23 July 2017

The median annual salary for a 3rd Line Support Engineer was £40,000 in advertised job vacancies in the East of England during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support Engineer
England > East of England
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 290 309 313
Rank change year-on-year +19 +4 -46
Permanent jobs requiring a 3rd Line Support Engineer 71 78 95
As % of all permanent IT jobs advertised in the East of England 0.57% 0.55% 0.59%
As % of the Job Titles category 0.59% 0.58% 0.61%
Number of salaries quoted 57 81 94
East of England median annual salary £40,000 £36,500 £38,250
Median salary % change year-on-year +9.59% -4.58% +9.29%
10th Percentile £28,700 £29,000 £26,250
90th Percentile £50,000 £45,250 £47,500
England median annual salary £36,000 £37,500 £37,500
% change year-on-year -4.00% - +7.14%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 11972 13552 15546
As % of all permanent IT job vacancies advertised in the East of England 96.79% 95.98% 97.23%
Number of salaries quoted 9644 11264 12723
East of England median annual salary £45,000 £44,500 £42,500
Median salary % change year-on-year +1.12% +4.71% +6.05%
10th Percentile £26,075 £25,500 £25,000
90th Percentile £67,500 £67,500 £65,000
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

3rd Line Support Engineer
Job Vacancy Trend in the East of England

Job postings that featured 3rd Line Support Engineer in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for 3rd Line Support Engineer in the East of England

3rd Line Support Engineer
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Engineer in the East of England.

Salary trend for 3rd Line Support Engineer in the East of England

3rd Line Support Engineer
Salary Histogram in the East of England

The salary distribution of IT jobs citing 3rd Line Support Engineer in the East of England over the 6 months to 23 July 2017.

Salary histogram for 3rd Line Support Engineer in the East of England

3rd Line Support Engineer
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Engineer within the East of England region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -2 45 £50,000 +42.86% 1
Cambridgeshire -2 11 £34,000 -18.07%
Essex -2 5 £42,500 -10.53%
Norfolk - 4 £32,500 -
Suffolk +21 3 £30,000 -
Bedfordshire +18 3 £42,500 +37.10% 1
3rd Line Support Engineer
England

3rd Line Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 23 July 2017, 3rd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring 3rd Line Support Engineer in the job title.

1 63 (88.73%) Windows
2 57 (80.28%) VMware
3 52 (73.24%) VMware Infrastructure
3 52 (73.24%) Active Directory
3 52 (73.24%) Windows Server
4 51 (71.83%) Microsoft
5 43 (60.56%) MS Exchange
6 39 (54.93%) WAN
7 35 (49.30%) LAN
8 31 (43.66%) Microsoft Office
9 30 (42.25%) Office 365
10 29 (40.85%) Windows Server 2012
11 28 (39.44%) DNS
12 26 (36.62%) DHCP
13 25 (35.21%) Firewall
14 24 (33.80%) VLAN
14 24 (33.80%) ITIL
14 24 (33.80%) Linux
15 23 (32.39%) Windows Server 2008
16 21 (29.58%) Citrix
16 21 (29.58%) SAN
17 20 (28.17%) Hyper-V
18 19 (26.76%) Cisco
19 18 (25.35%) MPLS
19 18 (25.35%) Data Centre
20 17 (23.94%) Mentoring
20 17 (23.94%) Skype
20 17 (23.94%) VMware ESXi
20 17 (23.94%) VPN
20 17 (23.94%) VoIP

3rd Line Support Engineer Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (60.56%) MS Exchange
2 16 (22.54%) Skype for Business
3 7 (9.86%) Exchange Server 2010
4 6 (8.45%) Exchange Server 2013
5 2 (2.82%) SharePoint
6 1 (1.41%) Blackberry Enterprise Server
6 1 (1.41%) CMS
6 1 (1.41%) IIS
6 1 (1.41%) Tomcat
Applications
1 31 (43.66%) Microsoft Office
Business Applications
1 1 (1.41%) Remedy ITSM
1 1 (1.41%) SDL Web 8
Cloud Services
1 30 (42.25%) Office 365
2 15 (21.13%) PaaS
3 10 (14.08%) Microsoft Azure
4 3 (4.23%) Amazon AWS
5 2 (2.82%) Google Cloud Platform
6 1 (1.41%) IaaS
6 1 (1.41%) SaaS
Communications & Networking
1 39 (54.93%) WAN
2 35 (49.30%) LAN
3 28 (39.44%) DNS
4 26 (36.62%) DHCP
5 25 (35.21%) Firewall
6 24 (33.80%) VLAN
7 21 (29.58%) SAN
8 18 (25.35%) MPLS
9 17 (23.94%) Skype
9 17 (23.94%) VoIP
9 17 (23.94%) VPN
10 15 (21.13%) ISDN
10 15 (21.13%) PBX
10 15 (21.13%) Remote Desktop
11 11 (15.49%) Internet
11 11 (15.49%) TCP/IP
12 4 (5.63%) HTTP
12 4 (5.63%) HTTPS
12 4 (5.63%) IP Telephony
12 4 (5.63%) SMTP
Database & Business Intelligence
1 3 (4.23%) SQL Server
General
1 16 (22.54%) Games
1 16 (22.54%) Retail
2 3 (4.23%) Telecoms
3 2 (2.82%) Finance
4 1 (1.41%) Front Office
Miscellaneous
1 18 (25.35%) Data Centre
2 2 (2.82%) Analytical Skills
2 2 (2.82%) Clustering
2 2 (2.82%) Driving Licence
2 2 (2.82%) Fat Client
2 2 (2.82%) HP Storage
2 2 (2.82%) Thin Client
3 1 (1.41%) Blackberry
3 1 (1.41%) iPad
Operating Systems
1 63 (88.73%) Windows
2 52 (73.24%) Windows Server
3 29 (40.85%) Windows Server 2012
4 24 (33.80%) Linux
5 23 (32.39%) Windows Server 2008
6 16 (22.54%) Windows Server 2003
7 15 (21.13%) Red Hat Enterprise Linux
8 9 (12.68%) Windows 7
9 6 (8.45%) Windows 10
9 6 (8.45%) Windows XP
10 5 (7.04%) Windows 8
10 5 (7.04%) Windows Vista
11 2 (2.82%) Mac OS
11 2 (2.82%) Unix
Processes & Methodologies
1 24 (33.80%) ITIL
2 17 (23.94%) Mentoring
3 15 (21.13%) Coaching
3 15 (21.13%) E-Commerce
4 14 (19.72%) Disaster Recovery
5 12 (16.90%) Change Management
5 12 (16.90%) Server Building
5 12 (16.90%) Server Virtualisation
5 12 (16.90%) Software Deployment
6 5 (7.04%) Business Continuity
6 5 (7.04%) Capacity Management
6 5 (7.04%) Service Delivery
7 4 (5.63%) ITSM
8 3 (4.23%) Proactive Monitoring
8 3 (4.23%) Service Management
9 2 (2.82%) High Availability
9 2 (2.82%) Presales
9 2 (2.82%) Project Management
9 2 (2.82%) Ticket Management
9 2 (2.82%) Time Management
Programming Languages
1 5 (7.04%) SQL
2 3 (4.23%) PowerShell
Qualifications
1 14 (19.72%) Microsoft Certification
2 12 (16.90%) Cisco Certification
3 11 (15.49%) CCNA
4 9 (12.68%) CCNP
5 8 (11.27%) MCSE
6 7 (9.86%) MCSA
7 6 (8.45%) A+ Certification
7 6 (8.45%) MCP
7 6 (8.45%) Network+ Certification
8 3 (4.23%) ITIL Foundation Certificate
9 2 (2.82%) Citrix Certification
9 2 (2.82%) VMware Certified Professional (VCP)
10 1 (1.41%) CCIE
10 1 (1.41%) CCSE
10 1 (1.41%) JNCIP
10 1 (1.41%) MCDST
10 1 (1.41%) SC Cleared
10 1 (1.41%) Security Cleared
Quality Assurance & Compliance
1 2 (2.82%) SLA
System Software
1 52 (73.24%) Active Directory
1 52 (73.24%) VMware Infrastructure
2 20 (28.17%) Hyper-V
3 17 (23.94%) VMware ESXi
4 16 (22.54%) XenApp
5 15 (21.13%) Terminal Services
6 12 (16.90%) vSphere
7 2 (2.82%) Virtual Machines
8 1 (1.41%) VMware Workstation
Systems Management
1 16 (22.54%) WSUS
2 4 (5.63%) SCCM
3 2 (2.82%) ThinApp
3 2 (2.82%) ZENworks
4 1 (1.41%) Puppet
Vendors
1 57 (80.28%) VMware
2 51 (71.83%) Microsoft
3 21 (29.58%) Citrix
4 19 (26.76%) Cisco
5 4 (5.63%) Avaya
5 4 (5.63%) HP
6 2 (2.82%) AppSense
6 2 (2.82%) Dell
6 2 (2.82%) Google
6 2 (2.82%) Novell
6 2 (2.82%) SonicWALL
7 1 (1.41%) Apple
7 1 (1.41%) Aruba
7 1 (1.41%) CheckPoint
7 1 (1.41%) F5
7 1 (1.41%) Meraki
7 1 (1.41%) MobileIron
7 1 (1.41%) Remedy
7 1 (1.41%) SolarWinds
7 1 (1.41%) Wyse
Luton, Bedfordshire
Marks Sattin
Salary: £40000 - £45000 per annum
Posted: 17 days ago
Watford, Hertfordshire
Salmon Ltd
Salary: Unspecified
Posted: 20 days ago