The median annual salary for a 3rd Line Technical Support was £40,000 in advertised job vacancies in Hertfordshire during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Technical Support
East of England / Hertfordshire
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 140 136 169
Rank change year-on-year -4 +33  
Permanent jobs requiring a 3rd Line Technical Support 2 10 6
As % of all permanent IT jobs advertised in Hertfordshire 0.096% 0.44% 0.21%
As % of the Job Titles category 0.099% 0.45% 0.22%
Number of salaries quoted 2 10 5
Median salary £40,000 £37,500 £41,500
Median salary % change year-on-year +6.66% -9.63%  
90% offered a salary of more than £37,500 £36,250 £31,250
10% offered a salary of more than £42,500 £38,750 £49,000
UK excluding London median salary £37,500 £37,500 £36,000
% change year-on-year - +4.16%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2026 2199 2784
As % of all permanent IT job vacancies advertised in Hertfordshire 97.45% 96.19% 97.51%
Number of salaries quoted 7702 8045 12357
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £24,000 £25,000 £25,000
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

3rd Line Technical Support
Job Vacancy Trend in Hertfordshire

Job postings that featured 3rd Line Technical Support in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for 3rd Line Technical Support in Hertfordshire

3rd Line Technical Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support in Hertfordshire.

Salary trend for 3rd Line Technical Support in Hertfordshire

3rd Line Technical Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Technical Support within the Hertfordshire region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 2 £40,000 -
3rd Line Technical Support
East of England

3rd Line Technical Support Skill Set
Top 21 Co-occurring IT Skills in Hertfordshire

For the 6 months to 28 June 2017, 3rd Line Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring 3rd Line Technical Support in the job title.

1 3 (75.00%) VMware
1 3 (75.00%) Hyper-V
1 3 (75.00%) VMware Infrastructure
2 2 (50.00%) Capacity Management
2 2 (50.00%) Business Continuity
2 2 (50.00%) Windows
2 2 (50.00%) Microsoft
3 1 (25.00%) Front Office
3 1 (25.00%) Active Directory
3 1 (25.00%) EMC
3 1 (25.00%) SAN
3 1 (25.00%) NetApp
3 1 (25.00%) COM
3 1 (25.00%) ITIL
3 1 (25.00%) Incident Management
3 1 (25.00%) SCCM
3 1 (25.00%) SC Cleared
3 1 (25.00%) Security Cleared
3 1 (25.00%) Windows Server 2012
3 1 (25.00%) Windows Server 2008
3 1 (25.00%) Windows Server

3rd Line Technical Support Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (25.00%) SAN
General
1 1 (25.00%) Front Office
Libraries, Frameworks & Software Standards
1 1 (25.00%) COM
Operating Systems
1 2 (50.00%) Windows
2 1 (25.00%) Windows Server
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) Business Continuity
1 2 (50.00%) Capacity Management
2 1 (25.00%) Incident Management
2 1 (25.00%) ITIL
Qualifications
1 1 (25.00%) SC Cleared
1 1 (25.00%) Security Cleared
System Software
1 3 (75.00%) Hyper-V
1 3 (75.00%) VMware Infrastructure
2 1 (25.00%) Active Directory
Systems Management
1 1 (25.00%) SCCM
Vendors
1 3 (75.00%) VMware
2 2 (50.00%) Microsoft
3 1 (25.00%) EMC
3 1 (25.00%) NetApp