IT Support Analyst Jobs in Hertfordshire

IT Support Analyst
East of England > Hertfordshire

The median IT Support Analyst salary in Hertfordshire is £28,500 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 88 130 132
Rank change year-on-year +42 +2 -29
Permanent jobs requiring an IT Support Analyst 30 7 21
As % of all permanent jobs advertised in Hertfordshire 1.52% 0.37% 1.04%
As % of the Job Titles category 1.64% 0.43% 1.07%
Number of salaries quoted 29 7 18
10th Percentile - £21,250 £24,325
25th Percentile £23,500 £21,750 £27,125
Median annual salary (50th Percentile) £28,500 £32,500 £40,000
Median % change year-on-year -12.31% -18.75% +14.29%
75th Percentile £35,000 £36,875 £47,500
90th Percentile £38,000 £38,750 -
East of England median annual salary £28,750 £27,500 £32,000
% change year-on-year +4.55% -14.06% -8.57%

All Permanent IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,834 1,634 1,956
% of permanent jobs with a recognized job title 93.05% 86.18% 96.88%
Number of salaries quoted 1,454 813 967
10th Percentile £25,809 £27,750 £26,650
25th Percentile £32,125 £40,000 £35,750
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -
75th Percentile £65,000 £68,750 £66,250
90th Percentile £75,000 £80,000 £75,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

IT Support Analyst
Job Vacancy Trend in Hertfordshire

Job postings that featured IT Support Analyst in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for IT Support Analyst in Hertfordshire

IT Support Analyst
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing IT Support Analyst in Hertfordshire.

Salary trend for IT Support Analyst in Hertfordshire

IT Support Analyst
Salary Histogram in Hertfordshire

Salary distribution for jobs citing IT Support Analyst in Hertfordshire over the 6 months to 6 May 2024.

Salary histogram for IT Support Analyst in Hertfordshire

IT Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Hertfordshire region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford +36 11 £28,500 +21.28% 1
Hemel Hempstead +6 9 £24,000 -26.15%
St Albans - 4 £38,000 -
Hatfield +20 3 £35,000 -
Hertford - 2 £20,000 -
Stevenage - 1 £29,000 -
IT Support Analyst
East of England

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 6 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring IT Support Analyst in the job title.

1 21 (70.00%) Active Directory
2 14 (46.67%) Microsoft Exchange
3 10 (33.33%) Windows
4 9 (30.00%) LAN
4 9 (30.00%) WAN
4 9 (30.00%) Microsoft 365
4 9 (30.00%) Virtual Desktop
4 9 (30.00%) Social Skills
5 8 (26.67%) Problem-Solving
6 6 (20.00%) Azure
6 6 (20.00%) Microsoft
7 5 (16.67%) Windows Server
7 5 (16.67%) Inclusion and Diversity
7 5 (16.67%) Windows 10
8 4 (13.33%) Computer Science Degree
8 4 (13.33%) Exchange Server 2013
8 4 (13.33%) Analytical Skills
8 4 (13.33%) Entra ID
8 4 (13.33%) Degree
8 4 (13.33%) Computer Science
8 4 (13.33%) WhatsUp Gold
8 4 (13.33%) SQL
8 4 (13.33%) IIS
8 4 (13.33%) Finance
9 3 (10.00%) Retail
9 3 (10.00%) Linux
9 3 (10.00%) Change Control
9 3 (10.00%) Self-Motivation
9 3 (10.00%) Service Catalogue
9 3 (10.00%) Documentation Skills

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (46.67%) Microsoft Exchange
2 4 (13.33%) Exchange Server 2013
2 4 (13.33%) IIS
Applications
1 1 (3.33%) Microsoft Office
Cloud Services
1 9 (30.00%) Microsoft 365
2 6 (20.00%) Azure
3 4 (13.33%) Entra ID
4 2 (6.67%) AWS
Communications & Networking
1 9 (30.00%) LAN
1 9 (30.00%) WAN
2 1 (3.33%) Internet
2 1 (3.33%) Wi-Fi
Development Applications
1 1 (3.33%) JIRA
General
1 9 (30.00%) Social Skills
2 5 (16.67%) Inclusion and Diversity
3 4 (13.33%) Analytical Skills
3 4 (13.33%) Finance
4 3 (10.00%) Documentation Skills
4 3 (10.00%) Retail
5 1 (3.33%) Manufacturing
Miscellaneous
1 3 (10.00%) Self-Motivation
2 1 (3.33%) Management Information System
Operating Systems
1 10 (33.33%) Windows
2 5 (16.67%) Windows 10
2 5 (16.67%) Windows Server
3 3 (10.00%) Linux
4 2 (6.67%) Android
5 1 (3.33%) Apple iOS
Processes & Methodologies
1 8 (26.67%) Problem-Solving
2 4 (13.33%) Computer Science
3 3 (10.00%) Change Control
3 3 (10.00%) Service Catalogue
4 2 (6.67%) ITIL
4 2 (6.67%) ITSM
5 1 (3.33%) Break/Fix
5 1 (3.33%) Configuration Management
5 1 (3.33%) Content Management
5 1 (3.33%) Customer Service
5 1 (3.33%) Incident Management
5 1 (3.33%) Office Automation
5 1 (3.33%) Security Operations
5 1 (3.33%) Server Management
5 1 (3.33%) Service Delivery
5 1 (3.33%) Service Management
5 1 (3.33%) Stakeholder Management
Programming Languages
1 4 (13.33%) SQL
Qualifications
1 4 (13.33%) Computer Science Degree
1 4 (13.33%) Degree
2 2 (6.67%) A+ Certification
3 1 (3.33%) ITIL Foundation Certificate
System Software
1 21 (70.00%) Active Directory
2 9 (30.00%) Virtual Desktop
Systems Management
1 4 (13.33%) WhatsUp Gold
2 2 (6.67%) Microsoft Intune
Vendors
1 6 (20.00%) Microsoft
2 2 (6.67%) Apple
3 1 (3.33%) VMware