The median annual salary for a IT Support Analyst was £26,250 in advertised job vacancies in Hertfordshire during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
East of England / Hertfordshire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 130 151 151
Rank change year-on-year +21 0  
Permanent jobs requiring an IT Support Analyst 14 10 12
As % of all permanent IT jobs advertised in Hertfordshire 0.63% 0.38% 0.50%
As % of the Job Titles category 0.65% 0.40% 0.51%
Number of salaries quoted 14 8 12
Median salary £26,250 £27,500 £26,500
Median salary % change year-on-year -4.54% +3.77%  
90% offered a salary of more than £20,300 £20,500 £18,775
10% offered a salary of more than £30,000 £37,500 £29,750
UK excluding London median salary £24,000 £24,000 £23,207
% change year-on-year - +3.41%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2145 2511 2342
As % of all permanent IT job vacancies advertised in Hertfordshire 96.36% 95.84% 96.70%
Number of salaries quoted 1815 2077 1888
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £26,500 £26,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

IT Support Analyst
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in Hertfordshire

IT Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Hertfordshire.

Salary trend for IT Support Analyst in Hertfordshire

IT Support Analyst
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing IT Support Analyst in Hertfordshire over the 3 months to 30 March 2017.

Salary histogram for IT Support Analyst in Hertfordshire

IT Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the Hertfordshire region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead +8 7 £30,000 -20.00%
Watford -3 4 £22,250 -19.09% 1
Harpenden - 2 £20,500 -
Stevenage +3 1 £19,000 +11.76%
IT Support Analyst
East of England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 30 March 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring IT Support Analyst in the job title.

1 23 (76.67%) Windows
2 21 (70.00%) Microsoft
3 20 (66.67%) Active Directory
3 20 (66.67%) MS Excel
3 20 (66.67%) Windows 7
4 19 (63.33%) Windows Server
5 18 (60.00%) Windows Server 2008
6 13 (43.33%) Microsoft Certification
7 12 (40.00%) MS Exchange
7 12 (40.00%) Windows Server 2012
8 11 (36.67%) MCP
9 10 (33.33%) Cisco
10 9 (30.00%) CCNA
10 9 (30.00%) Windows XP
10 9 (30.00%) Cisco Certification
10 9 (30.00%) A+ Certification
10 9 (30.00%) MCTS
11 8 (26.67%) MS Office
11 8 (26.67%) TCP/IP
12 7 (23.33%) Process Improvement
13 6 (20.00%) VMware
13 6 (20.00%) LAN
14 4 (13.33%) VoIP
14 4 (13.33%) WAN
14 4 (13.33%) Thin Client
14 4 (13.33%) Windows Server 2003
14 4 (13.33%) Internet
14 4 (13.33%) Change Management
14 4 (13.33%) Mobile Device Management
14 4 (13.33%) Analytical Skills

IT Support Analyst Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (40.00%) MS Exchange
2 2 (6.67%) Exchange Server 2010
2 2 (6.67%) IIS
3 1 (3.33%) SharePoint
Applications
1 20 (66.67%) MS Excel
2 8 (26.67%) MS Office
Business Applications
1 1 (3.33%) Oracle ERP
Cloud Services
1 2 (6.67%) Office 365
Communications & Networking
1 8 (26.67%) TCP/IP
2 6 (20.00%) LAN
3 4 (13.33%) Internet
3 4 (13.33%) VoIP
3 4 (13.33%) WAN
4 2 (6.67%) DNS
5 1 (3.33%) DHCP
5 1 (3.33%) Firewall
Database & Business Intelligence
1 2 (6.67%) SQL Server
2 1 (3.33%) SQL Server 2008
Development Applications
1 2 (6.67%) JIRA
General
1 3 (10.00%) Finance
2 2 (6.67%) Legal
Miscellaneous
1 4 (13.33%) Analytical Skills
1 4 (13.33%) Data Centre
1 4 (13.33%) Fat Client
1 4 (13.33%) Thin Client
2 1 (3.33%) Driving Licence
2 1 (3.33%) Enterprise Software
2 1 (3.33%) Handset
Operating Systems
1 23 (76.67%) Windows
2 20 (66.67%) Windows 7
3 19 (63.33%) Windows Server
4 18 (60.00%) Windows Server 2008
5 12 (40.00%) Windows Server 2012
6 9 (30.00%) Windows XP
7 4 (13.33%) Windows Server 2003
7 4 (13.33%) Windows Vista
8 3 (10.00%) Windows 10
Processes & Methodologies
1 7 (23.33%) Process Improvement
2 4 (13.33%) Change Management
2 4 (13.33%) Mobile Device Management
3 3 (10.00%) Time Management
4 2 (6.67%) Asset Management
4 2 (6.67%) Creative Problem-Solving
4 2 (6.67%) Data Security
4 2 (6.67%) Incident Management
4 2 (6.67%) Network Management
5 1 (3.33%) Business Continuity
5 1 (3.33%) ERP
5 1 (3.33%) IT Strategy
5 1 (3.33%) People Management
5 1 (3.33%) Project Management
Programming Languages
1 2 (6.67%) SQL
Qualifications
1 13 (43.33%) Microsoft Certification
2 11 (36.67%) MCP
3 9 (30.00%) A+ Certification
3 9 (30.00%) CCNA
3 9 (30.00%) Cisco Certification
3 9 (30.00%) MCTS
4 2 (6.67%) MCSE
5 1 (3.33%) MCITP
5 1 (3.33%) MCSA
5 1 (3.33%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 2 (6.67%) SLA
System Software
1 20 (66.67%) Active Directory
2 4 (13.33%) Hyper-V
2 4 (13.33%) VMware ESXi
2 4 (13.33%) VMware Infrastructure
3 3 (10.00%) Terminal Services
3 3 (10.00%) vSphere
Systems Management
1 1 (3.33%) SCCM
1 1 (3.33%) SCOM
Vendors
1 21 (70.00%) Microsoft
2 10 (33.33%) Cisco
3 6 (20.00%) VMware
4 2 (6.67%) Google
4 2 (6.67%) IBM
5 1 (3.33%) Citrix
5 1 (3.33%) Oracle
5 1 (3.33%) Veeam
Watford, Hertfordshire
SPS Resourcing
Salary: From £22,000 to £27,000 per annum Excellent Training. Bonus & Benefits
Posted: Yesterday